Stuck pixel - Honor 7 Q&A, Help & Troubleshooting

Here's a picture of the stuck green pixel on my Honor 7. It is very bright when the display is just turned on, and dims a bit when it heats up which I find kind of strange. Very distracting watching movies as its constantly visible.
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If it is stuck and not a dead pixel, have you tried running the videos that can sometimes help kick a stuck pixel back to life?
Sent from my PLK-L01 using Tapatalk

mgolder said:
If it is stuck and not a dead pixel, have you tried running the videos that can sometimes help kick a stuck pixel back to life?
Sent from my PLK-L01 using Tapatalk
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Click to collapse
I haven't as I read that its a waste of time and some people reported more stuck pixels afterwards. It's definitely stuck, as it would be black if dead.

spix123 said:
I haven't as I read that its a waste of time and some people reported more stuck pixels afterwards. It's definitely stuck, as it would be black if dead.
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I cant really see how it could cause more stuck pixels, when all it does is cycle through using them and changing colours etc. But for one stuck pixel i doubt you would get it replaced, manufacturers tend to 'need' to see a set amount of pixels in a set space before they fix them.
Sent from my PLK-L01 using Tapatalk

mgolder said:
I cant really see how it could cause more stuck pixels, when all it does is cycle through using them and changing colours etc. But for one stuck pixel i doubt you would get it replaced, manufacturers tend to 'need' to see a set amount of pixels in a set space before they fix them.
Sent from my PLK-L01 using Tapatalk
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I noticed after using the phone for about 20mins that the stuck pixel disappears. Then when I let it standby for a while, it returns. I guess the heat generated temporarily fixes it?
Checked my other phones for stuck pixels, turns out some have them but this one on the Honor 7 seems much brighter and then dims with use until it eventually vanishes, while the others are always a duller green colour that doesn't change. Tried running the 'pixel repair' on one of the other phones for a few hours and it did nothing at all.

Not all stuck pixels are created equal. Here is closeup of the Honor 7 stuck pixel, as you can tell from its size, the whole pixel is affected.
Here is stuck pixel on Acer Iconia Tab 10.1" 1920x1080 . It appears to only affect about 1/6th of the pixel so is much less noticeable than the one on the Honor 7.
And it can still show other colors

Ok, so Honor have agreed to take the phone back and send me a replacement.
But I was hoping if other people here with the Honor 7 could check for stuck pixels, to see how common it is. I don't want to return it and get another with a stuck pixel, or maybe even worse.
Can you check with black background on high brightness, if there is any stuck pixels. It should be easily noticecable from normal viewing distance. Phone must be standby a while, it shrinks after the display is turned on for around 30mins.

i have just noticed a stuck pixel on my honor 7 that is only about 5-6weeks old

How did you fix this problem?
I have green dots on dark/black background. Phone is 2 months old. Never been exposed to direct sunlight or high temperature , any physical pressure or moisture. Some day ago just showed up green dots.

Nidzo80 said:
How did you fix this problem?
I have green dots on dark/black background. Phone is 2 months old. Never been exposed to direct sunlight or high temperature , any physical pressure or moisture. Some day ago just showed up green dots.
View attachment 3793023
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Click to collapse
i have the same thing, but not as much as you. only one bigger spot (lower right corner, if i hold it upright). i belive it's a fabrication fault from honor.
have never seen it on any other smartphones.

UPDATE:
Official service center gave me the brand new Honor 7. They said that dead pixells are problem and must replace front panel but they decided to give me new device.

I get bright color shade on both left and right side of the screen, its always a tad brighter color which is currently being displayed on the screen, you can't notice it in a normal use but if you directly look at it you can see. Are you guys facing this?

Related

So do most galaxy s 2s suffer from the black spotting problem?

My phone is great otherwise, and I don't want to risk getting a phone that suffers from something worse. I am still in my 30 day period, so I want to fix any problems while I can.
It doesn't really bother me, and I will probably forget about it soon enough but it was distracting when I first noticed it watching a movie on Netflix.
Sent from my SAMSUNG-SGH-I777 using XDA App
Mine does. It's only noticeable with a black screen at night, so it's no big deal to me.
I have that problem only when viewing a black background when the lights are off.
That is how mine is also. Ill stick with it.
Sent from my SAMSUNG-SGH-I777 using XDA App
Yup, notice that at night here too. It doesn't bother me at all, so it's all good.
I haven't noticed anything, but I might just not be observant.
Same for me. doesn't effect anything though
Sent from my SAMSUNG-SGH-I777 using XDA App
I would be curious to know if anyone's phone, from someone who knows how to check for it, doesn't suffer from it.
Sent from my SAMSUNG-SGH-I777 using XDA App
Ive looked at several black and dark gray images (both with lights on and off)... I have no spots/dark shades whatsoever.
Red5 said:
Ive looked at several black and dark gray images (both with lights on and off)... I have no spots/dark shades whatsoever.
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Click to collapse
Same here, no issues to report.
Nothing noticeable here.
Sent from my SGSII (Cognition X2) using the XDA App
Man, I tried watching a movie last night and I was able to see spots during the movie. I might try to exchange this phone.
Sent from my SAMSUNG-SGH-I777 using XDA App
I took one back because of a dead row of pixels. You can do a screen test by dialing *#0*# in the samsung dialer app and then you can check each color (r/g/b).
I don't see anything with mine. What exactly are you seeing that's wrong?
Sent from my SAMSUNG-SGH-I777 using Tapatalk
I haven't noticed any marks other than the ones my fingers make.
Sent from my SAMSUNG-SGH-I777 using xda premium
K Rich said:
I don't see anything with mine. What exactly are you seeing that's wrong?
Sent from my SAMSUNG-SGH-I777 using Tapatalk
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Click to collapse
This will better describe it.
http://forum.xda-developers.com/showthread.php?t=1320942
I would say that my "blobbing" is a little bit worse than what you see there.
Some are worse than others. On my first SGS2, an entire third of the screen was discolored. The second was worse- a fourth was discolored with lines across the screen. The third one, and the one I kept, only has two small spots on the left side.
If it bugs you, go to the store and get the best one they have.
poofyhairguy said:
Some are worse than others. On my first SGS2, an entire third of the screen was discolored. The second was worse- a fourth was discolored with lines across the screen. The third one, and the one I kept, only has two small spots on the left side.
If it bugs you, go to the store and get the best one they have.
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Click to collapse
How exactly do you check for it in the store? The fact that it is only noticeable in dark conditions is hard to check for.
I don't think I'm experiencing these black spotty colors. However...
My first SGS2 had some pixel problems. See image below. That line of pixel shows a higher contrast of whatever is displaying on that row of pixels. It only shows up at certain times when the videos or photos show some color or contrast threshold that activates these problem lines of pixels.
My second SGS2 has a soft (almost) black glow at the bottom on landscape (or left side at portrait) against a completely black background only noticeable at night (like when I'm in bed with the bedroom lights off). This doesn't bother me that much. I'm keeping it.
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RexEscape said:
I don't think I'm experiencing these black spotty colors. However...
My first SGS2 had some pixel problems. See image below. That line of pixel shows a higher contrast of whatever is displaying on that row of pixels. It only shows up at certain times when the videos or photos show some color or contrast threshold that activates these problem lines of pixels.
My second SGS2 has a soft (almost) black glow at the bottom on landscape (or left side at portrait) against a completely black background only noticeable at night (like when I'm in bed with the bedroom lights off). This doesn't bother me that much. I'm keeping it.
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I don't think I understand what you are talking about on the second picture. When viewing a black background at night my whole screen has a somewhat grey glow to it. The blobs show up as solid black against the grey.

light bleed from the home button

It's only noticeable on black or really dark backgrounds but does everyone else's home button bleed a bit of light into the screen or just mine? I'll see if I can snap a pic tomorrow.
Yupp... Once an led brightness mod is created it should be better.
Yeah noticed this from day one. Mine is not just on the really dark screens either but I think every phone I've ever had has had something like this in one way or another....no biggie.
(that's what she said)
Sent from my Free at last Evo Lte...
No light bleed here with full brightness on a black screen try for a replacement
Sent from my EVO using xda premium
I noticed earlier today that I have this as well in pretty much the same exact spot. It starts from the home key and goes on towards about an inch or so, inward toward the screen.
Do you guys know if this justifies an exchange from BestBuy? I'm just concerned that it may get worse because that's how these things tend to play out over time.
Mine is only really noticeable with a dark screen in a dark room.
I had the same problem when I first booted up my phone but now it has disappeared and hasn't come back .
Sent from my EVO using xda premium
Mine was ordered via TeleSales. Should I call them and report this for a replacement, or take to a store and get a replacement there? Will the store replace it if I got it online?
If you have light bleed issues, you should get a replacement. Mine is perfect - zero light bleed. First HTC device I've owned that didn't have at least a little.
anyone have a black wallpaper that I can use to check this out too?
Veereihen6 said:
anyone have a black wallpaper that I can use to check this out too?
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Veereihen6 said:
anyone have a black wallpaper that I can use to check this out too?
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you can also download an app from the market that test your screen for dead pixels and it helps find light-bleed as well. I believe it's called Screen test, just type that in the play store and you'll find it.
starplaya93 said:
you can also download an app from the market that test your screen for dead pixels and it helps find light-bleed as well. I believe it's called Screen test, just type that in the play store and you'll find it.
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Click to collapse
It's called "Dead Pixel Test"
https://play.google.com/store/apps/details?id=net.ujacha.deadpixel
I don't have any noticeable bleeding in black backgrounds, but the lights at the bottom of the screen are very noticeable in other colors, especially white. It doesn't bleed really into the screen, but there is a pattern of small bright lines at the bottom of the screen.
jrcbandit said:
I don't have any noticeable bleeding in black backgrounds, but the lights at the bottom of the screen are very noticeable in other colors, especially white. It doesn't bleed really into the screen, but there is a pattern of small bright lines at the bottom of the screen.
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Yep, same issue here. Seems most noticeable in the first settings menu.
starplaya93 said:
I noticed earlier today that I have this as well in pretty much the same exact spot. It starts from the home key and goes on towards about an inch or so, inward toward the screen.
Do you guys know if this justifies an exchange from BestBuy? I'm just concerned that it may get worse because that's how these things tend to play out over time.
Click to expand...
Click to collapse
You have 30 days to do whatever you want with it.
I had light bleed on my first EVO LTE. The light bleed is most apparent when the button lights are on, the screen backlight is at its dimmest setting, and the screen is black. A great way to test is to install the flash-the-brain.com FlashLight app (https://play.google.com/store/apps/details?id=com.android.flashLight) and swipe down to set it to the dimmest setting. A picture of my first phone and the replacement are below (this was a long exposure in a completely dark room, so it didn't look quite so bad in real life):
I have it also, i didn't always notice it but definitely there at times... must be when the lights are on the buttons like ahecht pointed out
i dont know if it gets worse though, should i exchange?
yeah mine has a light bleed on all black screens as well
mine has light bleeding as well.. i noticed it during a game boot up today.. isn't our 30 days getting close? hmm what to do ...

Screen burn in

I've had my LG G5 for three days today and I was looking at a picture I took when I noticed I could see my nav bar. It seems to be burned in to the display. I had my LG G Flex 2 for over a year before this and have yet to have a burn in problem. This phone has an IPS display and has burn in already?? Is anyone else having this issue? Also, I don't see my status bar which is even more strange.
Sent from my LGLS992 using XDA-Developers mobile app
It would b3 nice if you can post a pic..
Sent from my SM-G930F using Tapatalk
The G4 seemed to be a bit prone to this, as well. I had it a few times on my G4 and luckily, mine just disappeared on their own.
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If you look closely, you can see faint outlines of the nav buttons and nav bar. It's much more clear in person. This is in the gallery which makes the nav bar clear.
Sent from my LGLS992 using XDA-Developers mobile app
Maybe the nav bar is transparent and it still shows but without the buttons cause the outline looks the same and not even degraded I'm not that good at looking at those tiny details
it must be what bolillo siad ... i cant imagine how it would be possible to get a burn in in just 3 days
LCD screens aren't particularly prone to burn in so getting it in three days sounds like a very faulty screen. Of the six LCD devices I've owned, zero have had any form of burn in.
However, of the two AMOLED devices I've owned, both had burn in. My Nexus 6 had it after three days.
I'm getting bad burn in now on my G5 as well, didn't exhibit this behavior for the first week - both navbar and notification bar. I'm thinking we may have faulty screens, as all my prior phones took at least a year to get to a point where they exhibit this behavior. I don't leave my device screen on and have it only at 40% brightness. You can test by loading a full black image (Google "burn in test image").
Doesn't appear to be a whole lot of others with this issue.
I didn't really believe it but I downloaded the "amoled burn-in fixer" and on the test screen you can faintly see the navbar. I'm pretty disappointed.
If this LCD screen really is suffering burn in after just a few days, it must be one Hell of a faulty screen.
Just downloaded the app too and see the same issue exhibited, although when I take a picture and look at it there is no buttons visible. No burn in in my opinion.
To test if it was actually the nav bar just drawing a shadow i downloaded the app and checked and then i moved the icons and checked again and yes there is a slight ghosting issue kinda like a burn in but i only noticed it in that app so although i now know it's there i don't think it will bother me
It's definitely there, I just used the image from the gallery because it was most visible there. Since I posted this, the ghosting has gone away slightly, and still nothing from the status bar shows this. I hope it doesn't get too bad.
Sent from my LGLS992 using XDA-Developers mobile app
Maybe Let the navbar fade out in launcher? Idk
Sent from my LG-H850 using XDA Labs
Lycidias said:
Maybe Let the navbar fade out in launcher? Idk
Sent from my LG-H850 using XDA Labs
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Click to collapse
I use the LG one with no want to switch, and that feature isn't there. I can, however, hide the it in most applications.
Sent from my LGLS992 using XDA-Developers mobile app
I would swap it if it's there using a white image in the gallery, because on mine, on a white image in the gallery I have no ghosting whatsoever and my eyes are 20/20 so to speak and I change mobiles every 3 months due to being picky.
Just adding to the discussion, but I have it as well. Never really noticed it until I watched netflix, and it is really visible then. I've had mine for 4 weeks now and I hate to see what it will look like in a couple more! Think I might call Verizon and see if I can get it replaced.
try to unburn with moving rgb bars
since we're talking about LCD, you can try to rearrange the "burned" liquid crystals by displaying moving rgb bars.
this webgl was exactly made for this purpose: http://gbrlgrct.com/gists/deec0c0c12e63a94515b/burn-webgl.html
there is no guaranty but you should give it a try. i've already unburned some LCD screens with this. It may take 1+ hours
kemals said:
since we're talking about LCD, you can try to rearrange the "burned" liquid crystals by displaying moving rgb bars.
this webgl was exactly made for this purpose: http://gbrlgrct.com/gists/deec0c0c12e63a94515b/burn-webgl.html
there is no guaranty but you should give it a try. i've already unburned some LCD screens with this. It may take 1+ hours
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I'll give it a try, but I'm just surprised it happened so quickly. I could see if I left the screen on for hours straight, but my daily average is around 2 hours SOT throughout the whole day. Have the screen off at night and while charging. Not very heavy use and it still happened.
It's because the nav bar is seemingly set to a different brightness than rest of display.
No matter how dim display gets, nav bar is bright AF.
I bet that stupid 700+ nit mode does it, so in sunshine is gonna make it worse.
I see very faint lines for the nav bar icons. Have had phone for 3 weeks.
Will seek replacement when Nexus is released and sell to buy that.
Sent from my LGLS992 using XDA-Developers mobile app

Is my screen faulty?

Hello all,
Last night I watched a show on my tablet in total darkness and noticed some weird banding which I thought was caused by the video itself but then I checked with the other apps and it was clear that it wasn't the video but the screen itself. Is my tab screen faulty? It's just over 3 weeks old for God's sake! Is anyone else experiencing the same issue or am I the only one?
Taken using night mode so as to highlighted the areas
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This is what it looked like while watching
those look like window reflections. Make a drawing, fill the entire screen with solid black, do you still see the banding? Do you have blue light filter on? If you still see it and you don't have any filters and you're sure it's not reflections, return it.
At low Brightness with night mode on mine is a bit patchy but yours seems worse. If it bothers you I would exchange and see if you get better luck next time
mine is solid black no pathing
That looks faulty
Sent from my SM-N975U using Tapatalk
Hi guys. Thanks for your comments. I tried disabling the blue light filter. Also, it was pitch black in the room with no reflection anywhere.
Spoke with Samsung and it's going to be replaced.
gottahavit said:
mine is solid black no pathing
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Click to collapse
Lowest brightness with blue light filter on ?
Can't help you as far as the screen is concerned, but nice choice about watching Succession, season 2 has been great.
Inviato dal mio GM1913 utilizzando Tapatalk
Reuben_skelz92 said:
Lowest brightness with blue light filter on ?
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Click to collapse
Lowest brightness yes. Blue light no. I never use that. I surely would never use with video
I watch on mine in dark, complete black the screen is, no bleed etc.
Return it.
Hmmm I'm noticing similar to mine now even without blue light filter and normal brightness
Hey guys. Just an update. It's a bit of a long story but the tl;dr version is that I have got a new Tab S6 today and guess what? The same screen-bleed issue but on a different part of the screen.
Portrait
Landscape
I phoned the Samsung shop team and they were extremely helpful and arranged a replacement. However, I am very disappointed with the quality control. Does anyone know how I can raise this with Samsung so that something would be done at a higher level i.e. maybe there is a faulty batch or something?
Is that right from a factory reset without installing or restoring any apps? I have to wonder at this point if it's some software, These are amoled screens, there shouldn't be any bleed, there's no backlight. While some pixels can definitely fail what you're seeing on 2 tablets seems highly unlikely not random across the screen. Only other thing I can think of is you have something putting undue pressure on parts of the screen.
gottahavit said:
Is that right from a factory reset without installing or restoring any apps? I have to wonder at this point if it's some software, These are amoled screens, there shouldn't be any bleed, there's no backlight. While some pixels can definitely fail what you're seeing on 2 tablets seems highly unlikely not random across the screen. Only other thing I can think of is you have something putting undue pressure on parts of the screen.
Click to expand...
Click to collapse
No. The pictures above are of the replacement tablet. I hadn't had the chance to transfer my settings or anything so it's factory formatted. All I did was turn on night mode at night and start the dialer app as well as other Samsung apps. Even the keyboard is brighter on one side than the other. I asked the other half to look and point out anything odd and she spotted it straightaway.
The tablet was literally out of the box. Barely stayed out of the box for an hour and there was nothing else pressed against it at all.
gottahavit said:
Is that right from a factory reset without installing or restoring any apps? I have to wonder at this point if it's some software, These are amoled screens, there shouldn't be any bleed, there's no backlight. While some pixels can definitely fail what you're seeing on 2 tablets seems highly unlikely not random across the screen. Only other thing I can think of is you have something putting undue pressure on parts of the screen.
Click to expand...
Click to collapse
It's not bleed it's just uneven tints on the screen, very common and annoying as heck.
wow I've never seen anything like that on an oled or amoled screen. I have the S2,S3, S4, note 8, note 10+ and LG Oled and never seen anything even close.
What you have with the white, doesn't surprise me as much as the black as with black the pixels should be OFF.
The mate 20 pro was plagued with green screens like that. I believe they were lg oleds
gottahavit said:
wow I've never seen anything like that on an oled or amoled screen. I have the S2,S3, S4, note 8, note 10+ and LG Oled and never seen anything even close.
What you have with the white, doesn't surprise me as much as the black as with black the pixels should be OFF.
Click to expand...
Click to collapse
By the way it's not pure black backgrounds, more dark greys, mine is similar and I believe they will all have it to some degree, seems to be a short coming with oled..it's only noticeable when displaying certain types of greys, at very low brightness, even worse with blue light filter on
Somewhat similar to what I'm experiencing, uneven black levels from corner to corner.
I'll try and get a replacement from the retailer, they give 30 days to return items so it shouldn't be an issue hopefully.
It's not awful, but once you notice it, you always notice it.
I have also the same, verry annoying. And for that price i espect something that works.

Yellowish tint

Hello everyone,
Is anyone facing yellowish tint at bottom of the screen below 10% brightness?
PS - Sorry, this screenshot is not showing it
Yes. I can see the yellowish/greenish tint at the bottom of the screen when the brightness is around 10% on almost any dark/black background. A screenshot can't give the evidence correctly.
I'm not sure if it is a bug, or made to improve readability. But it's so annoying and has no way to turn this 'feature' off. I just want to have a pitch black background on my keyboard
I am using black theme for keyboard so no problem there but it is seen where there is grey color and not pure black. Because amoled tend to turn off pixels when it is pitch black in UI.
Anyone else facing the same problem? So, that we can confirm it's with every handset
I have the same problem at the top left side of the screen
And it's a software problem i hope Samsung send an update to fix this
Thank God! I am not the only one with this issue!!
ammarwajihi said:
Hello everyone,
Is anyone facing yellowish tint at bottom of the screen below 10% brightness?
PS - Sorry, this screenshot is not showing it
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Click to collapse
I thought I was the only one with this problem! I bought a S10 Lite in Flipkart (India), it had a green tint on grey backgrounds below 10% only at top left Side of screen. I returned it and now I got a replacement phone with exact same issue but at the bottom part of screen. Thank you for letting me know that its in every phone. I really hope its a Software issue and they fix it with a Software Update. (btw, I went to Samsung service center and they too confirmed that there will be an update with March Security Patch with fix for this issue, but I didnt really believe him tho.)
Update
Samuel Pingu said:
I thought I was the only one with this problem! I bought a S10 Lite in Flipkart (India), it had a green tint on grey backgrounds below 10% only at top left Side of screen. I returned it and now I got a replacement phone with exact same issue but at the bottom part of screen. Thank you for letting me know that its in every phone. I really hope its a Software issue and they fix it with a Software Update. (btw, I went to Samsung service center and they too confirmed that there will be an update with March Security Patch with fix for this issue, but I didnt really believe him tho.)
Click to expand...
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Please confirm with us when you receive the update and your feedback about the problem has been solved or not
I have given my phone for repair. They told screen will be replaced now let's see what happens. Actually, it is even repaired but due to lockdown, I am stuck without phone. I will update as soon as I get my phone back.
I'm also having same issue it's really bad in dark mode even shows in screen shots see below ,
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View attachment 4983097View attachment 4983107
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Think I found a cure if go into display settings and click on dark mode and toggle off apply to wallpaper problem gone [emoji106]
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Maybe not still there sending it back poor screen I think won't be getting another for sure
Sent from my SM-G770F using Tapatalk
Seems it's getting worse
Sent from my SM-G770F using Tapatalk
Repair
ammarwajihi said:
I have given my phone for repair. They told screen will be replaced now let's see what happens. Actually, it is even repaired but due to lockdown, I am stuck without phone. I will update as soon as I get my phone back.
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Hey my friend please inform us do you receive your phone or not ?
The green tint is a Samsung panel issue and will never get fixed until people start blowing this up and speaking out, in my experience this is not a minority and is actually the majority... I first seen this on my S10 plus UK model and sent it back for a S10 plus Snapdragon and had the same issue... Since then I've personally seen it on 2x note 10 plus devices, standard s10, mi9t, op7t, realmeX2 pro, galaxy tab6, I'm now seeing it on several forums on the S10 lite, a71 and s20s. Many say they don't have this but realistically it's because they don't know how to look for the issue... It's slightly different in every screen and some far worse then others whilst some it's hardly visible.
Very true , got shot of mine pronto and got a 7T no issue with display hear ,[emoji16]
Sent from my HD1903 using Tapatalk
Mohamed07 said:
Hey my friend please inform us do you receive your phone or not ?
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No bro, I am still without my phone
I don't think a screenshot can demonstrate the problem. So here's a video I record to demonstrate the low brightness screen greenish/yellowish tint issue on a grey background.
The screen has a greenish tint/yellowish tint when it's on the 5-10% brightness. The tint also appears when the Adaptive brightness is ON when you're in a low light condition.
The "Apply to Wallpaper toggle" on the Dark mode settings gives no difference.
Maybe many people will not be disturbed by this issue. But I personally prefer to turn my brightness under 10% and have a dark theme. Other than that, the screen is amazing and i love it <3
it is software bug and my phone have same like all have
check this one : https://www.gsmarena.com/latest_sam...s_update_brings_green_tint_fix-news-42808.php
Oneplus New lunch mobile also had same bug
Check this one : https://www.gizchina.com/2020/04/23/oneplus-8-pro-display-facing-green-tint-issues/
Can confirm the same problem on my s10 lite purchased from flipkart!

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