Will not Factory Reset - Honor 7 Q&A, Help & Troubleshooting

I've a Honor 7 running the most recent B121 update.
I've also unlocked the bootloader(couldn't root it) so bootloader is all that's unlocked.
I've sold the phone and was trying to Factory reset it to give it to the new buyer but using the Factory Reset function in the settings caused it to sit on the Boot up screen (Honor, powered by Android).
I can eventually get it to reboot after holding down power and volume(have to do it twice).
What am I doing wrong here and what can I do to fully factory reset the device for it's new owner?
Thanks in advance

Related

[Q] Did I bricked my Atrix?

My Atrix is an International set. When I first got it, what I did was updated it to 2.3.4 via OTA. After that unlock the bootloader and rooted (still on stock).
So I thought of selling it to get HTC Sensation, so I unrooted it using SuperOneClick, did a factory reset from Setting > Privacy
Until today where I meet up my buyer, after I slot in another simcard. The Atrix stop booting up properly. It just stucked at the Dual Core screen with Motorola Logo with Green Led after that and back to the same thing over and over again.
Attempted Method:
Pull Battery and let it boot (failed)
Pull Battery and let it rest for 10 minutes, boot (failed)
I can still can access fastboot and CWM Recovery. Tried fastboot -w and CWM factory reset and still the same.
Please help?
do you have motoblur activated?
did you try the original sim card, see if the phone still boots up properly?
maybe the factory reset caused the problem? maybe you can try flash "Fruit Cake"? as long as fastboot and recovery work, your phone can be fixed
you will need the original sim card
Sent from my MB860 youusing Tapatalk

Can't factory reset

My GPS has been crapping out so I'm trying to do a factory reset. Go through the steps and it just hangs on the little green android dude after I initiate the factory reset. Finally got the nerve to just power it down and restart and it boots to the home screen as though nothing happened . . .
LiquidArrogance said:
My GPS has been crapping out so I'm trying to do a factory reset. Go through the steps and it just hangs on the little green android dude after I initiate the factory reset. Finally got the nerve to just power it down and restart and it boots to the home screen as though nothing happened . . .
Click to expand...
Click to collapse
Would you mind detailing what steps you went through?
I'm curious because it sounds like you did a factory reset through the rom you're running.
Ever attempt a factory reset and cache clear via CWM or TWRP (not sure of its proper acronym excuse the error)

My tablet died during a factory reset.

I need some consolation. I unlocked my tablet using the asus unlocker. I did not have a custom rom installed but it was rooted. One day i needed more space on my tablet, i decided to be lazy and instead of deleting the apps i would factory reset the device. i used cwm as the factory reset instead of the one in the system. during the reset my tablet's battery dies. now it is completely bricked it will boot to the screen saying that the tablet is unlocked and won't progress past that. i have tried every combination of buttons and i cannot get into the cwm recovery nor any other screen. The tablet is completely unresponsive. Is there a way that i could open the tablet take the hard drive and format it on my computer. Then replace it with new firmware and boot loader? Any other suggestions would be greatly appreciated. Thanks.

MDM does not allow factory reset SM-T230

Someone please help.
The last three nights I've been trying to recover an SM-T230 UK Samsung Tab 4 Wifi to factory ROM. This was a former live demo unit, I managed to get very cheaply.
The following is what I've done thus far:
- Removed Samsung Retail Mode using the 5444 code followed by the enabling of the factory reset function using the code M729Q16K8546.
This left me with a firmware that seemingly worked fine.
- I then went to recover to stock (minus demo mode) using home, vol up and power. When I selected the recovery option the message "MDM does not allow factory reset".
- Rebooted automatically. So checked the recovery option in the operating system. This was greyed out, so couldn't be selected.
- I then downloaded the stock firmware and recovered using Odin. This gave me back the option to recover within the operating system. But still the MDM arose when trying to using the button method to recover.
- I installed TWRP recovery firmware. Used this to wipe all data and recover the tablet to factory condition. This removed the OS at the same time. Upon reboot allowed the device to be rooted with SU.
- Then put the device into download mode, and re-installed the stock rom.
The device booted into the setup screen, as if completely wiped and reinstalled. However, although I can now recover from inside the menu, MDM message still shows if I try the pwr+volup+home buttons. I have tried multiple times to wipe and clear cache. The device works, but I need that button recovery method.
Sorry for the long post.
Thanks,
Carl.
CarlP251 said:
Someone please help.
The last three nights I've been trying to recover an SM-T230 UK Samsung Tab 4 Wifi to factory ROM. This was a former live demo unit, I managed to get very cheaply.
The following is what I've done thus far:
- Removed Samsung Retail Mode using the 5444 code followed by the enabling of the factory reset function using the code M729Q16K8546.
This left me with a firmware that seemingly worked fine.
- I then went to recover to stock (minus demo mode) using home, vol up and power. When I selected the recovery option the message "MDM does not allow factory reset".
- Rebooted automatically. So checked the recovery option in the operating system. This was greyed out, so couldn't be selected.
- I then downloaded the stock firmware and recovered using Odin. This gave me back the option to recover within the operating system. But still the MDM arose when trying to using the button method to recover.
- I installed TWRP recovery firmware. Used this to wipe all data and recover the tablet to factory condition. This removed the OS at the same time. Upon reboot allowed the device to be rooted with SU.
- Then put the device into download mode, and re-installed the stock rom.
The device booted into the setup screen, as if completely wiped and reinstalled. However, although I can now recover from inside the menu, MDM message still shows if I try the pwr+volup+home buttons. I have tried multiple times to wipe and clear cache. The device works, but I need that button recovery method.
Sorry for the long post.
Thanks,
Carl.
Click to expand...
Click to collapse
hi got same problem but Odin seems to just keep updating rather than reset. its also removed the demo mode app so i cant remove that. sorry to add on but any advice as you have got futher than me
thanks

Problem after factory reset

Hi,
i'll try to explain the problem.
I use the Galaxy s6 SM-G925T and wanted to reset to factory defaults. The phone is in original state. So no custom rom, not rooted or any other modifications. The Battery has been replaced because the old battery had to be charged every 4 hours. Because the new battery does not lives much longer (maybe 6 hours) i wanted the factory reset.
First using the volume-up home and power button, i've choosen wipe cache / factory reset
Down the bottom of the screen was a text : No Support SINGLE-SKU - Supported API: 3 - dm-verify error
I continued and wiped the data
The system returned "Data wipe complete"
After the phone rebooted the system restarted, only to show the blinking SAMSUNG text.
I left the phone blinking for about 1 hour, nothing happened.
So i loaded the official systemfile : CF-Auto-Root-zerolte-zeroltexx-smg925f.tar
using Odin3_v3.14.1 i was able to flash it onto the phone.
After rebooting now the red android puppet showed up and the cf-auto-root program fnished without errors but the phone still wont start
Is the phone bricked or is it still possible to restore factory defaults and get the phone back to work ?
Thanx for all the helpfull answers !!
You may close this question.

Categories

Resources