Moto E XT1021 can't detect phone via adb or fastboot [SOLVED] - Moto E Q&A, Help & Troubleshooting

Hello!
I was trying to downgrade a Moto E XT1021 and I don't remember how but I ended with the phone stucked in the "bootloader unlocked" screen.
Tried to access the phone on the fastboot flash mode and I can get into the mode by pushing volume down and power on for a few seconds. The problem is that I'm not able to send command to the phone because adb or fastboot doesn't detect it.
The USB cable seems to be working because on the phone screen you can read USB connected and USB disconnected every time I connect or disconnect the cable.
My guess is that there's a problem with the drivers, I've tried everything, of course installing the MotorolaDeviceManager_2.5.4.exe was the first step and then I ended up trying adb-setup-1.4.3.exe and also adb-setup-1..3.exe with no luck. I'm using Windows 7 professional 64 bits.
Right now phone driver says: Android Composite ADB interface.
Hardware ID is USB\VID_22B8&PID_2E80
If I remove the driver the device with no driver says "fastboot condor S"
I want to install 4.4.4 on that phone.
What can I do?
Thanks!

I solved it
Close the thread please.

provide the solution
draxofavalon said:
I solved it
Close the thread please.
Click to expand...
Click to collapse
at least provide the solution if anyone comes wandering again with the same problem

I really don't know why it worked, but I had several folders with adb, fastboot and firmwares and ona of the folders with fastboot detected the phone, I tried the other folder and that version of fastboot didn't detected the device; really weird.
Same software, same dll's but in different hard drives, the one on the C drive worked and the one in the D drive didn't detect the phone.
As I said, really weird.

Related

amaze not seen in bootloader mode

Hi im fairly newthis to all this so please be patient. I have Htc 4g amaze Tmous rooted s-on unlocked. I flashed a custom rom which is stock debloated. But, the wifi and bluetooth do not work. I want to revert back to stock by using the same method which is the Htc toolkit. But, when i restart in bootloader mode the phone is no longer recognized by my laptop running win 8.1. I have been searching for a week now and have tried everything from deleting drivers, reinstalling, downloading htc sync and removing the software but leaving drivers,, different USB ports 2.0 & 3.0, nothing works. When its in bootloader about 5 seconds later my computer says USB device not recognized.
Please help.
mikeny said:
Hi im fairly newthis to all this so please be patient. I have Htc 4g amaze Tmous rooted s-on unlocked. I flashed a custom rom which is stock debloated. But, the wifi and bluetooth do not work. I want to revert back to stock by using the same method which is the Htc toolkit. But, when i restart in bootloader mode the phone is no longer recognized by my laptop running win 8.1. I have been searching for a week now and have tried everything from deleting drivers, reinstalling, downloading htc sync and removing the software but leaving drivers,, different USB ports 2.0 & 3.0, nothing works. When its in bootloader about 5 seconds later my computer says USB device not recognized.
Please help.
Click to expand...
Click to collapse
You're gonna have to be a bit more specific with how you're trying to read the device:
a) When you're in bootloader, and you have the phone plugged in, does it read HBOOT USB, or FASTBOOT USB?
i) If yes: Then just run the program. It will still recognize the system even if Windows doesn't show it. Fire off a CMD command or simply click "reboot" on the toolkit and see if the phone responds.
ii) If no: Use another cable, and make sure you're securely connected. Generic micro USB cables tend to be a bit loose even when connected, so make sure the cable itself is not "ajar" in the port
Once you're in bootloader mode, post what it says here.
darkandshadow said:
You're gonna have to be a bit more specific with how you're trying to read the device:
a) When you're in bootloader, and you have the phone plugged in, does it read HBOOT USB, or FASTBOOT USB?
i) If yes: Then just run the program. It will still recognize the system even if Windows doesn't show it. Fire off a CMD command or simply click "reboot" on the toolkit and see if the phone responds.
ii) If no: Use another cable, and make sure you're securely connected. Generic micro USB cables tend to be a bit loose even when connected, so make sure the cable itself is not "ajar" in the port
Once you're in bootloader mode, post what it says here.
Click to expand...
Click to collapse
Hi and thanks for the reply. Im using the OEM htc cable and everything else reads just fine. I'm able to read the sd card and send some commands through the toolkit. For example i can click the "boot into bootloader" command and it works fine. The problem is once it is in bootloader the command prompt window just says waiting for device and the phone says fastboot. I am able to reboot the phone back into android using the vol keys and the power button. Im trying to relock the bootloader using toolkit but on the second window (first being putting it bootloader) it won't read the phone following the computers message saying usb device not recognized. Thanks again for the help.
mikeny said:
Hi and thanks for the reply. Im using the OEM htc cable and everything else reads just fine. I'm able to read the sd card and send some commands through the toolkit. For example i can click the "boot into bootloader" command and it works fine. The problem is once it is in bootloader the command prompt window just says waiting for device and the phone says fastboot. I am able to reboot the phone back into android using the vol keys and the power button. Im trying to relock the bootloader using toolkit but on the second window (first being putting it bootloader) it won't read the phone following the computers message saying usb device not recognized. Thanks again for the help.
Click to expand...
Click to collapse
You may have to try it manually. Download a fresh copy of the Android SDK tools
and put the "Platform-Tools" folder under your C:\
Fire up Command Prompt, change directory to that platform-tools folder.
Then type in "fastboot oem lock" (without the quotations).
Your phone will reboot and upon the bootloader, it should say **RELOCKED** at the top.
If you're still having issues, I would suggest loading up on another computer, or if that isn't possible, download Ubuntu and burn it as a LiveCD and see if your phone will be recognized (properly) through Linux. Sounds like the communication protocols for your phone are fuxed. As for uninstalling and reinstalling drivers like that, you may have to use regedit to completely remove trace portions of those previous installs.
It's a driver issue, uninstall and reinstall the drivers.

Computer Doesn't Reconize Device in Fastboot

Ive been trying to root my device for over a month now, and i havent had any luck. Ive used different USB drivers software and Hardware. Ive used different cords from stock to the ones from my job and friends yet i still have failed to root it. ADB reconizes my device no problem when its booted up, but as soon as i boot into FASTBOOT mode my computer doesnt reconize the device. What am I doing wrong or am I doomed to have an unrooted device?
I had the same issue with windows Vista.
Grab the attached file. Unzip to wherever.
Plug your phone into the pc IN fastboot mode. Open Device Manager.
Find the messed up driver, usually indicated with a yellow symbol in the list.
Right click it and update driver. Don't let it auto search for one. Manually tell it where that driver is that you just unzipped. It will show a list and chose the android bootloader one. It will warn you stating it's not correct, ignore that warning.
If you need more detailed instructions just holla.
Peace.
Did you try fastboot commands when in the bootloader? Remember that adb is only for when the device is booted up normally. Just making sure...
Sent from my LG-H901 using XDA-Developers mobile app
open device manager, you will see the device with the yellow symbol, right click and select update driver software
after browse my computer for driver software --> let me pick from a list of device drivers in my pc --> android adb interface! . click on yes. this worked for me

Need help with bricked LG MS323 L70

Hi all, I will try to be as detailed as possible.
I have a MetroPCS LG MS323 which I bought as a second phone to use when I travel as my regular phone is CDMA and I wanted a GSM phone that I could use with a sim card. While on an overseas trip I paid a cellphone place to unlock the phone so I could use other carriers' sim card, it was working fine since then. However, as I don't use the phone on a regular basis it ended up sitting and the battery lost its charge. When I tried to charge it by usb, it started bootlooping (vibrate, LG logo, repeat). After that I pulled the battery and charged it using an external charger. The phone is not rooted. I tried the factory reset key combo, but it gets stuck on the screen which says factory reset processing........ endlessly. I tried to download kdz file and flash with LG flash tool but phone cannot get into download mode. When I press vol key and plug usb cable, it says LOADING.......... press volum up key until download mode starts But it gets stuck there and download mode never starts.
I downloaded adb and fastboot to a Windows 7 laptop, and LG drivers, but when I connect phone and open a terminal adb devices shows no phone connected.
I also downloaded Laf.img for this phone and Laf recovery tool for Windows but again I cannot seem to get computer to see the phone. If I try to use the tool it says "waiting for device"
One difficulty is to trying to plug phone to computer the right way.
Most of the threads say to have phone in battery charge mode with usb debugging enabled, but I can't select any settings if the phone is bricked.
If I just plug the phone to usb when it is turned off it shows a picture of battery but no sign of charging, and computer doesn't detect phone.
If I plug phone to usb first, then hold vol and power key the LG logo will go black and it vibrates, in that case sometimes the Windows laptop will see 2 folders, verinfo and image.
When I plug usb cable to Linux computer and phone is off, same thing just picture of battery but terminal only shows sda1 sda2 sda3 etc no sdb no sdc just like not detected.
If I hold vol down then plug usb it vibrates and stuck on LG logo.
I have also tried to plug usb, then press vol down and power until phone vibrates, then try to let go buttons before LG logo shows up. but it doesn't mount.
If I hold vol up and power, then plug usb. it vibrates and goes to LG logo.
Last night somehow I got it to mount on the linux computer but the file manager was going crazy opening multiple windows and a list of folders would show up for a second, disappear and reappear as if the system was trying to read the folders but having difficulty. Today I am not able to get it to mount.
I have downloaded a linux livecd with adb and fastboot, I haven't tried it yet because I am not sure the path to flash an img file from a different directory on the hard drive on the windows laptop.
I have downloaded aboot.img but don't know how I can flash it if I can't see the phone on any computers.
I have spent days searching for solutions but have not seen the exact same problem, other threads suggest things but often the symptoms are slightly different or with a different phone. So, first of all I need to know what kind of brick I have, because other solutions I have seen posted for completely black screen, or phone detected as qhsusb qualcomm etc. which seems like a different problem.
So the 2 main things are 1, to know which kind of brick because many of the solutions I see posted seem like a different problem.
second, what is the best way to plug to computer so I can see the phone?
I burned a live CD of FWUL and ran adb from linux, still says adb devices nothing shows up. usb cable is plugged in and phone is turned off. Am I doing this wrong? I held down power and vol down until phone vibrates and LG logo appears. adb devices - "list of devices attached" still has nothing showing.. I don't know why even in Linux I can't see any device attached. Also I tried with pressing vol up and power until phone vibrates.
ls /dev/sd* only shows sda sda1 sda2 etc
I have also looked at past threads about unlocking the L70 bootloader, but the bootloader.zip no longer links and the phone does not have busybox installed.
I tried to see it Windows Device Manager but it does not show up anywhere.
This probably won't help, but, when you're at this point, you'll try about anything.
Did you fully install the LG drivers on your PC? Obvious seeming question. I was doing an old Droid Bionic a couple months ago and didnt' switch the USB modes (charging, media, file transfer, whatever it had) to each mode before modding .
As a result, I bricked that Droid bad. It took me almost a week and a half to restore it. I'm not sure if LG drivers work the same way, though I've worked on plenty of them. I think I have an LG Leon still in the scrap heap as a result of trying to replace a cracked digitizer that was bonded to the LCD. If anyone needs parts for one, I've got em, cheap I think that's an MS345 if I recall.
equitube said:
This probably won't help, but, when you're at this point, you'll try about anything.
Did you fully install the LG drivers on your PC? Obvious seeming question. I was doing an old Droid Bionic a couple months ago and didnt' switch the USB modes (charging, media, file transfer, whatever it had) to each mode before modding .
As a result, I bricked that Droid bad. It took me almost a week and a half to restore it. I'm not sure if LG drivers work the same way, though I've worked on plenty of them. I think I have an LG Leon still in the scrap heap as a result of trying to replace a cracked digitizer that was bonded to the LCD. If anyone needs parts for one, I've got em, cheap I think that's an MS345 if I recall.
Click to expand...
Click to collapse
Thanks, yes I had installed latest LG drivers LGMobileDriver WHQL Ver 4.2.0 before trying to flash .kdz file.
A tiny bit of progress to report, after getting a perfect timing to release the power and vol down keys I was finally able to connect to Windows machine. while waiting for drivers to install it was detected as QHSUSB_BULK in device manager, after drivers loaded now it is listed as LGE AndroidNet USB Serial {port (COM4). However when I run adb I still cannot see an attached device. I will look at solutions for the specific type of brick problem which has now been identified.
fofopuka said:
Thanks, yes I had installed latest LG drivers LGMobileDriver WHQL Ver 4.2.0 before trying to flash .kdz file.
Click to expand...
Click to collapse
What I meant was after initially installing the drivers did you switch the USB mode on your LG to all possible settings? Some drivers (like Moto) install more functions only when first called. you'll know if you switch from say charging to MTP or RNDIS you'll see driver install reopen.
also when you first ran ADB and plugged in the phone you probably should have seen more drivers install.
Forgive me if I seem to insult your intelligence. I'm an IT pro w 30 yrs in tech and I didn't know about the multi driver USB functions.
Tom Sgt aka Rootjunky has a good video on this that i initially didn't watch figuring I'd been installing drivers forever. 5 more minutes of watching it would have saved near 40 hrs of work and research
and when r
equitube said:
What I meant was after initially installing the drivers did you switch the USB mode on your LG to all possible settings? Some drivers (like Moto) install more functions only when first called. you'll know if you switch from say charging to MTP or RNDIS you'll see driver install reopen.
also when you first ran ADB and plugged in the phone you probably should have seen more drivers install.
Forgive me if I seem to insult your intelligence. I'm an IT pro w 30 yrs in tech and I didn't know about the multi driver USB functions.
Tom Sgt aka Rootjunky has a good video on this that i initially didn't watch figuring I'd been installing drivers forever. 5 more minutes of watching it would have saved near 40 hrs of work and research
and when r
Click to expand...
Click to collapse
thanks, I found his video for the G2 and no, I have never seen that with the drivers before! good to know. You can't insult my intelligence because most of this is over my head and I'm just trying to follow stuff I found with Google on XDA......
I downloaded and installed the Qualcomm drivers to try and identify if I have the 9006 or 9008 variety brick. However now when I plug in the phone Windows waits to install drivers, then says successful, when I look in device manager now I can't find the phone. But I did notice on the taskbar now there appears an icon named "intel graphics media accelerator driver for mobile" perhaps that is the driver Windows assigned to it? Device manager does have Intel Graphics Media Accelerator under display adapters. The other weird thing is that now it shows the battery as charging, which it never did the other times I plugged it into usb.
fofopuka said:
thanks, I found his video for the G2 and no, I have never seen that with the drivers before! good to know. You can't insult my intelligence because most of this is over my head and I'm just trying to follow stuff I found with Google on XDA......
I downloaded and installed the Qualcomm drivers to try and identify if I have the 9006 or 9008 variety brick. However now when I plug in the phone Windows waits to install drivers, then says successful, when I look in device manager now I can't find the phone. But I did notice on the taskbar now there appears an icon named "intel graphics media accelerator driver for mobile" perhaps that is the driver Windows assigned to it? Device manager does have Intel Graphics Media Accelerator under display adapters. The other weird thing is that now it shows the battery as charging, which it never did the other times I plugged it into usb.
Click to expand...
Click to collapse
have you seen this thread.
https://forum.xda-developers.com/showthread.php?t=2773123
it has the firmware for your model links to drivers and the LG flash tool, (which is warned against newbies (what the hey, it can't get much worse, we were all newbies once, )
Can you boot into fastboot? if so, you could flash the firmware with that.
equitube said:
have you seen this thread.
https://forum.xda-developers.com/showthread.php?t=2773123
it has the firmware for your model links to drivers and the LG flash tool, (which is warned against newbies (what the hey, it can't get much worse, we were all newbies once, )
Can you boot into fastboot? if so, you could flash the firmware with that.
Click to expand...
Click to collapse
Hi, yes although those links no longer work I have found the drivers and flashtool elsewhere. If I try to run flashtool it cannot see the phone. I cannot get into fastboot, and download mode won't load. I cannot see the phone on any Linux machine. The most I can do it see the phone as E: Qualcomm MMC storage USB device in Device Manager, but no other details. Explorer can see 2 folders, image and verinfo. Is there anything I can do with these folders in Windows? adb and fastboot run from terminal still do not list any attached device. Windows did a search for drivers for QHSUSB_BULK, although in device manager it still says LGE AndroidNet USB Serial Port (COM5).
What I really want to do at this point is push aboot.img to the phone, but for some reason I can't access the phone with Linux or adb. maybe because it did not have usb debugging enabled before it bricked. So many of the threads I have seen require a working phone to implement the steps, is there any way to enable usb debugging when the phone doesn't work?
fofopuka said:
Hi, yes although those links no longer work I have found the drivers and flashtool elsewhere. If I try to run flashtool it cannot see the phone. I cannot get into fastboot, and download mode won't load. I cannot see the phone on any Linux machine. The most I can do it see the phone as E: Qualcomm MMC storage USB device in Device Manager, but no other details. Explorer can see 2 folders, image and verinfo. Is there anything I can do with these folders in Windows? adb and fastboot run from terminal still do not list any attached device. Windows did a search for drivers for QHSUSB_BULK, although in device manager it still says LGE AndroidNet USB Serial Port (COM5).
What I really want to do at this point is push aboot.img to the phone, but for some reason I can't access the phone with Linux or adb. maybe because it did not have usb debugging enabled before it bricked. So many of the threads I have seen require a working phone to implement the steps, is there any way to enable usb debugging when the phone doesn't work?
Click to expand...
Click to collapse
Of course, I had forgotten about that. In order to use fastboot, most flashing tools, you HAVE to have USB debugging on.
There are occasional ways around this, though they are few. I do seem to recall oding it on that LG Leon. OR it may have been a Moto e or G, let me look back at previous threads i've asked for help in.
(Hmm, perhaps taking notes, or just leaving a webcam running while I'm doing a new device might be valuable in the future, I think with remarkable hindsight.) :cyclops:
---------- Post added at 02:28 AM ---------- Previous post was at 02:26 AM ----------
And no, you can't do anything to Android files in Windows, except see them. they are generally a different file system
One of the difficulties is just plugging it to a PC. 9 out of 10 times it is not recognized and nothing happens. So far the only way that seems to occasionally work is to plug the usb cable to the Windows 7 laptop, hold vol down and power, release both as soon as it vibrates. Most of the time I can't get it timed exactly right, but if I'm lucky sometimes Windows will detect the usb connection by following these steps. If I try on a Linux machine nothing happens, phone stays invisible. The most I've gotten with Linux is to charge the battery, but will not mount.
It is just a stock phone, not rooted, no busybox, no developer options enabled.

Pc does not recognize moto x4 in fastboot mode

Hello everyone, before I decide to create a topic in the community I want to report that I tried "everything" to solve my problem, I searched the internet for solutions and nothing, I believe that I will have a light here.
My moto x4 device with android 9 is recognized by the pc when it is on, but in fastboot mode the pc is unable to recognize it, I have already downloaded all the necessary drivers, tested on two different PCs, used all the USB ports, installed the ADB and FASTBOOT, gave the command via cmd to restart in the fastboot, but it simply seems that nothing I do is able to fix this, in the device manager the following information appears:
unknown usb device (device descriptor request failed)
I've tried to update and uninstall, but nothing happened too, remembering that when the device is on it works perfectly on USB.
My operating system is windows 10.

[Please help] OnePlus X bricked, not detected by computer

Hello,
I am left with a OPX with no ROM, and no bootloader (after trying to upgrade TWRP). It shows the Oneplus icon, and Fastboot mode works.
I'm trying to access the device through adb or fastboot, but my computers can't detect nothing.
I installed Qualcomm drivers, ADB & Fastboot, Oneplus USB drivers. I tried to connect my OPX with Fastboot, and with "volume up" plugging (as shown in the mega unbrick guide), nothing shows up in the device manager.
What can I do ?
Thank you very much.
NOTE : I was not in developer mode on the last ROM installed ...
Since fastboot works it seems that your PC or maybe the conection might be the problem here.
Have you tried different cables, USB ports, different computers or different Operating Systems?
Could your MicroUSB Port be broken?
( You could give Ubuntu a shot. It might take a little time to install, but it's free and if you can save your phone with it it could be worth the time. You can also unbrick your device under Linux once you successfully connect it in EDL mode. )

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