http://imgur.com/a/Py5Hq
Tl;Dr version:
Bought 6P for wife. Fitted a google folio case. Phone fell off table (like 3 feet) onto a lino floor. Screen and case unmarked, but chassis warped (can see silver stress webs near power button) and is stuck in boot loop.
Can't say I would recommend this phone. Build quality is miserable. Bitterly disappointed in it.
glad screen saved
Sent from my N901C using Tapatalk 2
adeelraj said:
glad screen saved
Sent from my N901C using Tapatalk 2
Click to expand...
Click to collapse
A screen isn't much good when the warped chassis is holding down the power button.
:crying:
This ain't good at all. Sad story, I imagine we will hear more of those. Hopefully Google will accept rma because this will happen to more, and careful, people.
Skickat från min E5823 via Tapatalk
They initially refused - but agreed to escalate it when I mentioned SoGA. Gawd bless our consumer-friendly laws.
IF that fails I'll claim on our insurance, but honestly I want googz to take the hit here. Shipping a flagship which warps when dropped is not acceptable.
Simply lower grade, cheaper Aluminums been used.
Sent from my Nexus 6P using Tapatalk
I don't know..? Clearly the phone took a fall, and looks like it hit the edge of something in a very unlucky spot. I don't see this as a weak chassis, nor do I see it as Google's fault. I don't understand how Google made you drop your phone? I also don't understand why you think Google should take the hit? That's pure nonsense if you ask me. That's like me hitting a mailbox with my new car, and putting a dent in my fender. Am I supposed to rush to the dealer, and say hey... fix my fender because you guys made it too weak! Oh, and you guys need to take the hit! C'mon man, they would just laugh in my face!
I'm sorry that your phone got messed up, I really am. I do think its 100% your fault though. I also think that we can very well see that same kind of damage on just about every phone in today's market given the same circumstance. If Google takes the hit, lucky for you, but if they don't, they'll be doing the right thing IMHO.
Good luck.
Should of had a case. I would agree with WilliamStern. Aluminum is not a strong metal and especially since its on a phone, its going to be thin.
SupahSpankeh said:
http://imgur.com/a/Py5Hq
Tl;Dr version:
Bought 6P for wife. Fitted a google folio case. Phone fell off table (like 3 feet) onto a lino floor. Screen and case unmarked, but chassis warped (can see silver stress webs near power button) and is stuck in boot loop.
Can't say I would recommend this phone. Build quality is miserable. Bitterly disappointed in it.
Click to expand...
Click to collapse
where is the problem here? every device gets a ding or a scuff when dropped from 3 feet.
anglerstock said:
where is the problem here? every device gets a ding or a scuff when dropped from 3 feet.
Click to expand...
Click to collapse
There's a warp at the power button there if you look closely.
OP is really unlucky but i think that this is really unacceptable as well, i'm not a fan of iphone but have to say i don't think it will happen to my gf's iphone 6s.
Currently waiting for my 6P to ship over so i really hope i don't get a weak phone that will bend/break just from normal usage and unfortunate drops.
To summarise:
1) not a ding. Was dropped on flat surface. No corners or edges present.
2) was in a case. Google supplied folio case.
3) chassis has warped at the point where the power button sits. Stress fractures visible as silver lines in aluminium. Not a cosmetic issue; power button is forced in.
WilliamStern said:
I don't know..? Clearly the phone took a fall, and looks like it hit the edge of something in a very unlucky spot. I don't see this as a weak chassis, nor do I see it as Google's fault. I don't understand how Google made you drop your phone? I also don't understand why you think Google should take the hit? That's pure nonsense if you ask me. That's like me hitting a mailbox with my new car, and putting a dent in my fender. Am I supposed to rush to the dealer, and say hey... fix my fender because you guys made it too weak! Oh, and you guys need to take the hit! C'mon man, they would just laugh in my face!
I'm sorry that your phone got messed up, I really am. I do think its 100% your fault though. I also think that we can very well see that same kind of damage on just about every phone in today's market given the same circumstance. If Google takes the hit, lucky for you, but if they don't, they'll be doing the right thing IMHO.
Good luck.
Click to expand...
Click to collapse
It hit a flat, soft floor from 3 feet up while in a google case, and it warped to the point that the power button is stuck in.
If that sounds like a satisfactory product to you, fair enough. Everyone is entitled to their opinion.
I think the more important thing here is that he dropped his phone and now it is stuck in a bootloop. Did you try Odin or any other service?
Sent from my Nexus 6P using Tapatalk
Rainstalk said:
I think the more important thing here is that he dropped his phone and now it is stuck in a bootloop. Did you try Odin or any other service?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
The important thing is: a) it's a nexus not a Samsung b) it's a hardware fault
Sent from my Nexus 6P using Tapatalk
---------- Post added at 01:41 PM ---------- Previous post was at 01:33 PM ----------
I just watched this drop test video https://m.youtube.com/watch and it kinda looks like you might have got a lemon. I too dropped mine from approx 3ft on to a similar surface, mine was in an adopted case and the phone was just fine. Those kind of hard shell cases don't offer much shock protection.
Sent from my Nexus 6P using Tapatalk
SupahSpankeh said:
It hit a flat, soft floor from 3 feet up while in a google case, and it warped to the point that the power button is stuck in.
If that sounds like a satisfactory product to you, fair enough. Everyone is entitled to their opinion.
Click to expand...
Click to collapse
I guess I'm surprised that you're getting grief from people about being disappointed in the inability of the N6P to take a shot. Of course we should do our best to avoid drops, dings, smashes, etc. But they are a fact of life and a good design is capable of taking "some" abuse. LG even has a commercial running right now showing one of their naked phones being dropped off a table with no damage. I am so careful with my phones that I am ALWAYS able to sell my old devices on eBay and get top dollar because they are in mint condition. In fact, I just got $100 for my old Nexus 4. But that doesn't mean I haven't had accidents. My Nexus 5 took a fall onto a tile floor, hit on the side and skidded across the floor - not a mark on it and 100% functional (yes, it was in a standard case and not some bubble wrap behemoth). I also would expect a new "flagship" to do the same.
tokenbest said:
There's a warp at the power button there if you look closely.
OP is really unlucky but i think that this is really unacceptable as well, i'm not a fan of iphone but have to say i don't think it will happen to my gf's iphone 6s.
Currently waiting for my 6P to ship over so i really hope i don't get a weak phone that will bend/break just from normal usage and unfortunate drops.
Click to expand...
Click to collapse
Yeah I saw it and it looks like that's the point of impact with the floor or no?
That's why plastic is fantastic! Plastic can take a lot of abuse. I'm still struggling in making a decision which one to get 5X or 6P, battery life is important to me and i'd like an AMOLED over LCD but can compromise. But so far, if you have a look at 5X forum - they have no quality issues, in comparison with this forum where every second thread is something wrong with the build quality. Battery life also seems to be quite similar, especially after disabling encryption on 5X, although 6P would always have 30min - 1hour more SOT than 5X... Do i wait till xmas and see of 6P issues will be resolved or get a 5X as i've been rocking Nexus 5 with a smashed screen for the last 6 months waiting for new Nexuses to come out...
I am almost grateful for the delay on my graphite if this has been part of the production issue....
Jygar said:
I am almost grateful for the delay on my graphite if this has been part of the production issue....
Click to expand...
Click to collapse
I highly doubt it's a production issue. More likely it's because cheaper aluminium is being used and that part is the thinnest part of the side on the phone. Huawei /Google aren't going to suddenly use a higher spec Alu, we'll just have to live with it.
Sent from my Nexus 6P using Tapatalk
I am guessing Google knew, hence the Nexus Protect option that suddenly materialized for this Nexus launch. I have been told that there are "production issues" (not sure if this is actually why..) when calling and inquiring about my missed ship/delivery dates for my PREORDER.
Sent from another Nexus..
6...
Related
Hey guys,a question about the SGS2 popped into my head earlier that I had forgotten to care about.
How durable is the GS2?I mean without silicon cases etc.It depends on the quality of the plastic used.
I know that the screen is pretty durable for sure(isn't it Gorilla Glass?),but what about the rest of the phone.From what I've heard,the original Galaxy S was pretty durable(heard stories of phones flying out of cars' windows etc),and my current Desire HD is really durable("really" is there because I have personal experience from the phone,not because it's more durable than the GS or something).
I intend to take care of my phone(Who doesn't take care of a 600 euro phone? ),but you cannot never be too sure!
Any feedback WITHOUT FLAMING OR HATING INCLUDED (taking precautions here as some people tend to defend the awesomeness of Sammy's phones with far too much zeal) is welcome.
Still eagerly waiting for the phone to arrive!
A lot of people think plastic automatically equates to bad build quality. Well, the Galaxy S II is proof that isn't the case -- it doesn't creek and there are numerous reports of people dropping theirs with no marks.
To sum up - does it feel as tough in the hand as my old HTC Leo? No. But does that mean it isn't? Not necessarily. I have had mine for a month with no build quality issues and long may it continue.
Durable = lasting in spite of hard wear or frequent use
So time alone will tell one month most definitely will not .
jje
Well,I am happy to see you two guys here(You ermmm...answered in a not so wanted manner in my other thread,remember?).Perhaps we started wrong,but never is too late now,is it?
I never said that plastic means build quality is bad.It's just more likely to mean so than aluminium is,because there are various qualities of plastic and no one can guarantee(is it spelled like that?I'm studying atm so my English is a bit out of the ordinary,too many mistakes,sorry) that a manufacturer uses high quality plastic.
However it doesn't need to scream quality.My father has a Panasonic DSLR which is mainly(if not completely) mad of plastic.It has fallen on soil,water,rocks(in a cave-holy sh*t that man! ) and other surfaces numerous time and there is only a tiny(Like the tip of a nail) piece broken from the lens' cover.Nothing serious considering it's been going through that stuff for about four years now!
What I wanna say is that the GS2 might prove far better than most of us believe.
Did you guys own a GS1?What are your experiences from it?I mean apart from the usual problems with the device,like gps.
Again,thanks for your replies guys!I hope we will be cooperating and understanding each other better in the future!
(I hope I don't sound like a politician,but we have to be polite,don't we? )
JJEgan said:
Durable = lasting in spite of hard wear or frequent use
So time alone will tell one month most definitely will not .
jje
Click to expand...
Click to collapse
This deserves its own reply...
Don't say one month won't tell anything.Give a phone to my sister.If it survives the month,it's most likely extremely lucky or extremely well made!
Like the original sgs id say its a lot more durable than it feels- Ive droped mine already, but didnt get a scratch
Yes i droped mine within 10mins of opening the box lol it bounced but no marks chips cracks scratches nothing. On the other hand i droped my desire hd when i had it and that gained a dent in the top both droped in my living room so they both took the same tumble and hit the same floor.
Sent from my GT-I9100 using XDA Premium App
Hard to say, wait some weeks for more stories to develop
I'd say since there aren't many (any?) people screaming "ONOES IT BROKE ALREADY", it's probably made pretty well.
If it had truly bad build quality there would surely be some people complaining about it by now!
Once I got mine, I thought it felt like a toy and got a case for it immediately, but that doesn't mean it wouldn't be able to survive a drop. It just means my financial paranoia got the better of me
Xero Xenith said:
I'd say since there aren't many (any?) people screaming "ONOES IT BROKE ALREADY", it's probably made pretty well.
If it had truly bad build quality there would surely be some people complaining about it by now!
Once I got mine, I thought it felt like a toy and got a case for it immediately, but that doesn't mean it wouldn't be able to survive a drop. It just means my financial paranoia got the better of me
Click to expand...
Click to collapse
Yeah,that last part is exactly how I feel!
Joking aside you are right.We haven't even heard of someone bricking their device!How strange is that?Do idiots not buy the SGS2?Or is the software THAT easy to recover from anything?
Sent from my Desire HD using XDA App
Hopefully I'm getting mine tomorrow but If you look at the situation in which you'll drop the GSII logically.
(Correct me if I'm wrong, btw )
If you drop it, it's lighter, meaning it has less momentum on it, meaning that there's less force acting on the phone when it goes "smashing" into the ground and is there's less force, it's more likely to survive.
OFC not sure how that situation will take place in real life though.
tready said:
Yes i droped mine within 10mins of opening the box lol it bounced but no marks chips cracks scratches nothing. On the other hand i droped my desire hd when i had it and that gained a dent in the top both droped in my living room so they both took the same tumble and hit the same floor.
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Well,in a similar scenario my DHD kinda damaged the floor more than the floor damaged it.
Well,comparing the two isn't really that much fair.See,the way I see it,the biggest advantage of the plastic used on with the Galaxy series is that the reduced weight of the phones makes the force with which they hit the ground,should they fall,much smaller.And,using common sense,this means less damage.
That is my opinion though!
Sent from my Desire HD using XDA App
daivik said:
Hopefully I'm getting mine tomorrow but If you look at the situation in which you'll drop the GSII logically.
(Correct me if I'm wrong, btw )
If you drop it, it's lighter, meaning it has less momentum on it, meaning that there's less force acting on the phone when it goes "smashing" into the ground and is there's less force, it's more likely to survive.
OFC not sure how that situation will take place in real life though.
Click to expand...
Click to collapse
Yeah,whatever you said.You beat me to it.Damn,I should start replying from my PC more!
Sent from my Desire HD using XDA App
One more question guys...
How is Samsung with their warranties?Do they honour it as they should?And how do they treat people with rooted devices?
HTC is well known for the fact that they are quite good with their warranties so,coming from a long line of HTCs,I'd like to know about Samsung too.
Thanks!
Sent from my Desire HD using XDA App
It feels fragile, but like someone just said the amount we've paid for them does instill some paranoia. I had my first test yesterday. In a Case-Mate Tough Case, the phone fell out of my hand, dropped arrow straight vertically and landed on one top corner. It then flopped on its face. This was on a concrete floor. I know the case saved it, but regardless the shock it took was pretty severe. So it's not frail and I'm now a Case-Mate fan.
tolis626 said:
One more question guys...
How is Samsung with their warranties?Do they honour it as they should?And how do they treat people with rooted devices?
HTC is well known for the fact that they are quite good with their warranties so,coming from a long line of HTCs,I'd like to know about Samsung too.
Thanks!
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Are you buying sim-free? And I haven't heard any rants about warranty, so I'm assuming it's good.
Plastic definitely has it's advantages. When you think of all the shattered iP4's, and the comments above about dented aluminum HTC's it might be a blessing. That and of course weight has me thinking maybe the Sensations hand feel might not be so great when it's out of your hands....and into gravity's
I dropped mine 12 days ago.
Took it out of my pocket whilst hurrying to get to a meeting I was late for, juggled it, managing to launch it to about 5ft in the air before it landed totally flat, face down on concrete with some small stones scattered across it.
That shattered the glass and broke the LCD screen. NO damage or marks anywhere else. It has been in for repair (£90 quoted) with the official Samsung service centre in Luton since Saturday 21st. Samsung are taking their time sending the replacement.
Just a little bit annoying!
daivik said:
Are you buying sim-free? And I haven't heard any rants about warranty, so I'm assuming it's good.
Click to expand...
Click to collapse
Yep,I'm always buying sim-free.I hope they are at least as good as HTC.If not...Well,I hope I don't fry my phone(I'm a heavy overclocker)!
pmt32577 said:
I dropped mine 12 days ago.
Took it out of my pocket whilst hurrying to get to a meeting I was late for, juggled it, managing to launch it to about 5ft in the air before it landed totally flat, face down on concrete with some small stones scattered across it.
That shattered the glass and broke the LCD screen. NO damage or marks anywhere else. It has been in for repair (£90 quoted) with the official Samsung service centre in Luton since Saturday 21st. Samsung are taking their time sending the replacement.
Just a little bit annoying!
Click to expand...
Click to collapse
Aha...Then Gorilla Glass isn't made to endure severe abuse!
Although I think 90 pounds for the screen is a little too much...
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
BamAlmighty said:
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
Click to expand...
Click to collapse
Samsung's the single source for the LCD panel. If there are big variations between them it's because the tolerances on the production line are off and their slipping through QC. Some deviation from panel-to-panel is normal. If you put three SGS3's side-by-side each will have a slight variation in temperature. But what you're describing doesn't sound slight.
BamAlmighty said:
I ordered a replacement N10, because of back flex and got it today.
Not only is the back flex worse, the screen looks worse. Compared to my original N10 the replacement looks duller. My original N10 by far looks more vibrant while the replacement has a noticeable warmer and duller color temp.
Back the replacement goes... I will live with the back flex. I really don't want to play exchange roulette like I did with the nexus 7. Those of you considering exchanging your Nexus might want to consider you might get a worse one.
Click to expand...
Click to collapse
I think I had a similar issue to you, but for the better.
My replacement arrived yesterday as my original device had bad back flexing
The new one has a much more vibrant and brighter screen than the old one (the autobrightness seems to react much faster and ramps the brightness more appropriately)
The replacement came shipped with build JVP15L, so I had to two updates, one to JOP20C and then again to JOP20D, weird huh?
Sent from my HTC Desire S using xda premium
so your telling me you got two devices without light bleed? I can't even get one out of them.
This is somewhat good news as I seem to have a warmer screen and also suffer from light bleed so I'm probably going to get it exchanged. Hoping I get a replacement with a neutral or cooler screen. neutral or cooler toned screens tend to have better contrast for some reason vs the warmer screens.
Sent from my Transformer Prime TF201 using Tapatalk 2
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
Yeah my first device had quite severe bleed in 3 corners, but my replacement has ever the slightest amount in the bottom corner, but its really not noticeable, even on a black background, so I'm gonna keep this one
Sent from my Nexus 10 using Tapatalk HD
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
First unit which I kept has very little light bleed, nothing significant. The replacement had horrible light bleed, there were light streaks coming from the lower right corner.
Other than back flex, I am happy with my N10's screen.
I thought the same about my device but then I turned my brightness up and took it off automatic brightness. I can hardly believe that the difference is that stark between the two units
Sent from my Nexus 10 using Tapatalk 2
Back flex????
Sent from my Nexus 10 using xda app-developers app
muyoso said:
Back flex????
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Sent from my Nexus 10 using Tapatalk 2
TheEmpyre said:
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
It is considered a defect because normally the internal components should touch the inside of the casing, so there is no cavity between the two and therefore no flexing when pressed .
In the case of the flexing units, the casing is bowed ever so slightly outwards, thus creating a cavity, so the casing flexes inwards up until it touches the components inside.
Sent from my Nexus 10 using Tapatalk HD
Hereisphilly said:
It is considered a defect because normally the internal components should touch the inside of the casing, so there is no cavity between the two and therefore no flexing when pressed .
In the case of the flexing units, the casing is bowed ever so slightly outwards, thus creating a cavity, so the casing flexes inwards up until it touches the components inside.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Is it actually a "bow" or is it just an air gap between the battery and the back? Mine flexes when I press it, and makes a "click" like glue forcibly coming unstuck when I release.
It's hardly the end of the world though. I'd never have realised it until it was mentioned on XDA because I'm not heavy handed enough to go squeezing it, nor would I have had cause to "press" hard on the back of it while it's lying face down.
alias_neo said:
Is it actually a "bow" or is it just an air gap between the battery and the back? Mine flexes when I press it, and makes a "click" like glue forcibly coming unstuck when I release.
It's hardly the end of the world though. I'd never have realised it until it was mentioned on XDA because I'm not heavy handed enough to go squeezing it, nor would I have had cause to "press" hard on the back of it while it's lying face down.
Click to expand...
Click to collapse
Mine was both, a bowing which caused an air gap. It didn't click at all, just flexed even when i was just holding it as the bowing was greatest directly underneath where you place your fingers. If i looked edge onto the tablet from the top, the bowing was apparent.
Figured seeing as i'm paying for it, wanted a perfect device and Google were happy to replace it, why not get it replaced?
Hereisphilly said:
Mine was both, a bowing which caused an air gap. It didn't click at all, just flexed even when i was just holding it as the bowing was greatest directly underneath where you place your fingers. If i looked edge onto the tablet from the top, the bowing was apparent.
Figured seeing as i'm paying for it, wanted a perfect device and Google were happy to replace it, why not get it replaced?
Click to expand...
Click to collapse
Indeed, why not. I would have done the same thing.
joke
Now all of you shut up, before I go poking around mine any more and realise I'm not happy with it and end up sending it back for replacement :laugh:
/joke
I feel bad for you people searching for the perfect device. Chances are, the people on their 3-4-5th return are never going to be satisfied, and the devices they returned would most likely have been perfect for someone else. Having OCD about a mechanically flawless techno-gadget is like a Heroin addict chasing the dragon.
Sent from my Nexus 7 using Tapatalk 2
TheEmpyre said:
Yeah if you push hard enough on the back of your device it will dimple inward. I can't really see in my mind why this is considered even remotely a functional defect lol. This just in: plastic flexes when you push on it
Click to expand...
Click to collapse
Shocking news. This flex thing is like that old joke -
Patient: Doc, it hurts when I do this. (Patient flexes a joint.)
Doctor: Then don't do that.
Semantics said:
I feel bad for you people searching for the perfect device. Chances are, the people on their 3-4-5th return are never going to be satisfied, and the devices they returned would most likely have been perfect for someone else. Having OCD about a mechanically flawless techno-gadget is like a Heroin addict chasing the dragon.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I wonder how much cheaper our gadgets would be if hordes of people on XDA didn't RMA 5-6 times because they go actively looking for defects they wouldn't notice otherwise?
I've been thinking about this all day. My N10 has some ripples around the detachable rear cover that I hadn't noticed until looking at the photos in this thread. Is it obvious when I show it to others? No. Does it affect operation in any way? No. Have my fingers ever felt the ripples as I use it or rotate viewing mode? No.
So why are the cosmetics such a big deal to some and not others? Obiously some rate the appearance of the device to be more important than what it does. I know I'm going to get flamed big-time for this, but worship of form over function seems to be a common trait of the Apple crowd. I truly appreciate beauty, but not so much in a tool. I used an iPad for a year and always felt like I was using a fine watch: attractive, but not adaptable to what I wanted to do. Those of us that value function more will probably never understand the other way of thinking.
tcb4 said:
so your telling me you got two devices without light bleed? I can't even get one out of them.
Click to expand...
Click to collapse
Mine has ZERO light bleed and I know all about that. I use to own 3 Infinity's and that's because the first two had intolerable light bleed the third I just lived with.
I'm guessing google sacrificed build quality so they could keep prices down -- Dont really understand why it is important for your device to "look" cool when the purpose of the device is media consumption / productivity. Besides, I would bet upwards of 60% of consumers get a case for their device...whats the point of that back-flex when you have a hard shell case?
is any1 suffering from a raised corner on the front top left where the glass and plastic case touch similar to the image attached.
If I didn't know any better that looks exactly like what would happen if someone tried to haphazardly disassemble his Nexus 10 by trying to pry the glass out of the shell with a screwdriver. That isn't a defect.. That was done by a human.
styckx said:
If I didn't know any better that looks exactly like what would happen if someone tried to haphazardly disassemble his Nexus 10 by trying to pry the glass out of the shell with a screwdriver. That isn't a defect.. That was done by a human.
Click to expand...
Click to collapse
yes but the fact is i never did any such thing, i simply use the tablet as i dont suffer any other issue at all except this which i noticed just today, after a week since i got it that too while installing a screen protector
Hey, mine has one just like that!
Though I'm 73% sure that it happened when I was trying to take it out of its case.
Don't buy crappy cases...
khal_nayak said:
is any1 suffering from a raised corner on the front top left where the glass and plastic case touch similar to the image attached.
Click to expand...
Click to collapse
Aww poor baby, now he can't enjoy his Nexus 10 cause he has a slight raised corner, awwww
Sent from my LG-LS970 using xda premium
shook187 said:
Aww poor baby, now he can't enjoy his Nexus 10 cause he has a slight raised corner, awwww
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
You relish being an a-hole? You buy a 500 dollar tablet and you don't expect to have such things. I personally would call Google for a replacement unless the screen is perfect otherwise. My n10 repair came back with one of those marks after Samsung replaced the screen for dead pixels and the thing had awful flex and light bleed. They also managed to scratch up the back of it and i had to send it back in. If it bothers you get a replacement.
Sent from my often RMA'd Nexus 4, So that I can use the one I'm using now when I get the 6th and hopefully final one.
shook187 said:
Aww poor baby, now he can't enjoy his Nexus 10 cause he has a slight raised corner, awwww
Click to expand...
Click to collapse
Manufacturers must love people like you, they get to make more mistakes with products, while the consumer doesn't care, thus keeping costs down
the fact is i also dont use a case as yet, mayb the defect was since day 1 but i never cared to notice it, untill i was putting on the bodyguardz screen protector
http://forum.xda-developers.com/showthread.php?t=2200381
Here's a link to the thread I started... I had searched and searched, but couldn't find this... someone over there PM'd me this...
You can see my pics, mines exactly the same, but bottom right corner. And I know the plastic's never been picked at, never been out of it's case...
I think there must be batch of these that has this defect... it looks way to smooth and well fitting to be the result of post-production damage.
i would RMA this ASAP. definitely a manufacture defect.
After taking mine apart (trying to get at an ant)... I can tell you that it is definitely a defect (result of inadequate cooling during injection molding, maybe...) I can also tell you it probably does not affect the actual build reliability (quality is a different subjective measure that is an individual matter), due to how they are assembled.
Sent from my SGH-T889
Poser said:
After taking mine apart (trying to get at an ant)... I can tell you that it is definitely a defect (result of inadequate cooling during injection molding, maybe...) I can also tell you it probably does not affect the actual build reliability (quality is a different subjective measure that is an individual matter), due to how they are assembled.
Sent from my SGH-T889
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Click to collapse
That's what I was looking for. Awesome sauce. Thanks!
Sent from my Galaxy Nexus using xda premium
DefinityX said:
That's what I was looking for. Awesome sauce. Thanks!
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
No worries.
Sent from my SGH-T889
To be honest I would take a raised corner over light bleed. I'd weigh the pros and cons before RMA lol
Sent from my Nexus 10 using Tapatalk HD
I would do a RMA in every circumstances .
- Rised corners
- battery issues
- not working usb , hdmi socket
- screen bleeding
- constant wifi drop
- constant restarts with stock rom
- speakers buzz
And any other unusual problems that are not in the specs
Its a product made by samsung supervised by google for god sake ... Should be a allmost flawless device with little devices with problems .
( Question : its that hard to pun a big battery and a small circuit board inside a solid case ? ) ipad and all the other tablets cost too much for a simple thing called material . software shoul cost more valuable because it is free and inteligence its there more than hardware ..
We all have problems here with this .. It s too much
Shame !
Sent from my Nexus 10 using xda app-developers app
Its the quality control... there is none...
This just feels like a rush job to me.
samwheat said:
I would do a RMA in every circumstances .
- Rised corners
- battery issues
- not working usb , hdmi socket
- screen bleeding
- constant wifi drop
- constant restarts with stock rom
- speakers buzz
And any other unusual problems that are not in the specs
Its a product made by samsung supervised by google for god sake ... Should be a allmost flawless device with little devices with problems .
( Question : its that hard to pun a big battery and a small circuit board inside a solid case ? ) ipad and all the other tablets cost too much for a simple thing called material . software shoul cost more valuable because it is free and inteligence its there more than hardware ..
We all have problems here with this .. It s too much
Shame !
Sent from my Nexus 10 using xda app-developers app
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Click to collapse
So far I have see those problems and those make me think twice before buy it.
1- getting too hot easily. Not only when recording 4k videos some users find it getting too hot while browsing Internet. That's not acceptable. I don't want it to be blown off in my hand.
2- screen is dim. I thought that's since I watch the videos on YouTube. Other phones such as samsung s5 and HTC One m8 has got a lot brighter screen. If it is sunny you can see your phone screen that's not good for people especially in hot countries.
3- gap issues. I don't know if this is a big issue but still shouldn't be like that.
4- speakers. So people are happy some people are not. Some people are having issue with income calls they say it's not loud enough and only one speaker works.
Those are so far I can remember/told by people here. Maybe that's why it's been delayed for release who knows.
Do you guys have any other issues with the phone? Please let us know £550 for pay as you go phone is a lot of money I don't wanna regret after I buy it.
Sent from my GT-N7100 using XDA Premium 4 mobile app
PiskopatYazar said:
So far I have see those problems and those make me think twice before buy it.
1- getting too hot easily. Not only when recording 4k videos some users find it getting too hot while browsing Internet. That's not acceptable. I don't want it to be blown off in my hand.
2- screen is dim. I thought that's since I watch the videos on YouTube. Other phones such as samsung s5 and HTC One m8 has got a lot brighter screen. If it is sunny you can see your phone screen that's not good for people especially in hot countries.
3- gap issues. I don't know if this is a big issue but still shouldn't be like that.
4- speakers. So people are happy some people are not. Some people are having issue with income calls they say it's not loud enough and only one speaker works.
Those are so far I can remember/told by people here. Maybe that's why it's been delayed for release who knows.
Do you guys have any other issues with the phone? Please let us know £550 for pay as you go phone is a lot of money I don't wanna regret after I buy it.
Sent from my GT-N7100 using XDA Premium 4 mobile app
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Click to collapse
1..... All phones these days get warm when in use, id be more concerned if it wasnt heating up, as for the 4k recording it doesnt bother me too much, its not a feature ill be using anytime soon and im assuming the related software can be fine tuned and updated by sony so it doesnt strain the processor as much
2......Im in great britain so not the sunniest place but weather was quite bright over easter weekend and i had no issues seeing the screen outside
3......As long as its not affecting the water resistance, who cares. If in doubt either treat it like any other phone near water or get it tested by sony
4......Speakers im 50/50 on.... the sound is crisp and clear, just not as loud as other phones. The sound is supposed to be mono on an incoming call, it also cuts to one speaker on my blutooth speakers and on my galaxy if i have headphones in and recieve a call the right earphone cuts out
numskull said:
1..... All phones these days get warm when in use, id be more concerned if it wasnt heating up, as for the 4k recording it doesnt bother me too much, its not a feature ill be using anytime soon and im assuming the related software can be fine tuned and updated by sony so it doesnt strain the processor as much
2......Im in great britain so not the sunniest place but weather was quite bright over easter weekend and i had no issues seeing the screen outside
3......As long as its not affecting the water resistance, who cares. If in doubt either treat it like any other phone near water or get it tested by sony
4......Speakers im 50/50 on.... the sound is crisp and clear, just not as loud as other phones. The sound is supposed to be mono on an incoming call, it also cuts to one speaker on my blutooth speakers and on my galaxy if i have headphones in and recieve a call the right earphone cuts out
Click to expand...
Click to collapse
You would be more concerned if it wasn't heating up?
You don't care about gaps?
Yeah... we now know you...
Lol... Anyway do u think they will do a fix for the one speaker ****e...
Sent from my HTC One_M8 using xda app-developers app
yep id definately be concerned if it didnt heat up while im using it, just about every electrical item i own heats up when in use, if it doesnt then its probably not working properly.......
I dont mind gaps...... as long as they dont affect the waterproofing, my z2 appears to have a couple of (extremely small, less than 1mm) gaps, but im not about hide it away in shame or demand an exchange for a cosmetically perfect handset.......... unless of course they cause the phone to die a watery death, but i doubt that
and finally i'll stick with my overall opinion of the speakers, but as for the one speaker dropping out ignore anything i said, i was mistaking what you was on about with something else.... my bad lol
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Peav said:
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
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Click to collapse
Well this isn't very reassuring.
Peav said:
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Click to expand...
Click to collapse
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.
faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
PiskopatYazar said:
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.
faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
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Click to collapse
Do you think they would have solved all these problems by the start of May (which is when most people get their phone)? If not then all these delays would have been a complete waste of time...
Fadeless said:
Do you think they would have solved all these problems by the start of May (which is when most people get their phone)? If not then all these delays would have been a complete waste of time...
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Click to collapse
Start of may is not guaranteed for release. Some companies giving date for 24th of may. Hope everybody will be happy at the end of the day but Sony is not doing well so far. Postpone is a really bad start and faulty phones comes up after waiting months or weeks is more disappointing. If you are not ready for launch do not announce your phone.
Sent from my GT-N7100 using XDA Premium 4 mobile app
PiskopatYazar said:
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.
faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
Click to expand...
Click to collapse
Replacement arranged - company picking up phone free of charge in the morning.
No Idea when the replacement will be received though.
Peav said:
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.
It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly
So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.
Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Click to expand...
Click to collapse
Post pics please
Sent from my Xperia Z1
Jiyeon90 said:
Post pics please
Sent from my Xperia Z1
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I cannot get a decent close up using my OneX..
I'll hunt out my normal camera and see if I can get a decent close up.
Peav said:
Replacement arranged - company picking up phone free of charge in the morning.
No Idea when the replacement will be received though.
Click to expand...
Click to collapse
will probably take 2 weeks hopefully quickest.
make sure they dont replace it with refurbished one. if they do insist on brand new one.
Take a look at here http://talk.sonymobile.com/t5/Xperia-Z2/bd-p/xperia_z2 a few Problems are posted.
Best Pic I could get :-
h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )
You can see the glass panel is raised above the aluminium frame.
Peav said:
Best Pic I could get :-
h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )
You can see the glass panel is raised above the aluminium frame.
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Click to collapse
Damn, that's really poor workmanship. Let's hope your replacement is perfect and you don't need to wait too long
Sent from my GT-N7100 using Tapatalk
Peav said:
Best Pic I could get :-
h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )
You can see the glass panel is raised above the aluminium frame.
Click to expand...
Click to collapse
Out of interest Peav where are you from/where did you get the handset from? Yeah I agree with kersey that is outrageous.
sui81 said:
Take a look at here http://talk.sonymobile.com/t5/Xperia-Z2/bd-p/xperia_z2 a few Problems are posted.
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Oh man there are a lot more problems than I thought. People complaning to Sony directly instead of telling people here . I think Im right with my opinion never buy a newly released phone there are always problems at some point. Wait a month or so and get them after. My wife bought newly s4 when it was out the phone was getting far too hot she was scared to use it cos it might blow off on her hand. we complained and got a brand new one which is okay. All my old iphones were the same some had sound problem some had glass problem.
It seems that Sony were in so much of a rush to assemble the phones to get them 'out there' that quality control suffered big time.
Am gonna make sure that mine is perfect before keeping it even if it means returning it time after time.
Am hoping all of these build issues are solved when its officially released in May
Sent from my GT-N7100 using Tapatalk
So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
So I'm asking this because I'm planning on returning my nexus 9 tomorrow and getting a replacement, because I have the following
Light bleed
Terrible battery life ( Max of 5 hours SOC )
crappy buttons on the side
The back creaks slightly
Is it worth returning or do you think I'll get the same issues again or maybe worse?
J
Sent from my Nexus 9 using XDA Free mobile app
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Click to collapse
I suggest you to wait. As far as I know it's a matter of luck of getting a device with none of the known defects. Older and younger builds do have defects.
Sent from my Nexus 9
Although I brought my mine in December, I guess I got a crappy unit
Sent from my Nexus 9 using XDA Free mobile app
JackHanAnLG said:
Light bleed
Click to expand...
Click to collapse
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Terrible battery life ( Max of 5 hours SOC )
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Click to collapse
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
crappy buttons on the side
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Click to collapse
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
The back creaks slightly
Click to expand...
Click to collapse
So quit twisting it.
Is it worth returning or do you think I'll get the same issues again or maybe worse?
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Click to collapse
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
I did return it and got a decent unit
J
Sent from my Nexus 9 using XDA Free mobile app
doitright said:
LOL, characteristic of LCD. Get used to it -- they ALL do it. If you don't like it, your ONLY option is LED.
Turn down the brightness. Its a big screen, the brighter its set, the less the life. And 5 hours screen on is HUGE.
I quite like the buttons on these things, bit harder to press so you have to really mean it. Nexus 7 is a problem because it is too easy to accidentally bump the buttons.
So quit twisting it.
Definitely not worth returning. All you do by returning, is make the next version more expensive for the rest of us by costing HTC and Google for your pointless warranty claim.
Click to expand...
Click to collapse
Are you ****ing kidding me here? Ya let's let ALL these issues go, so the NEXT tablet that comes out is an even bigger piece of **** with more problems because people like you let them get away with it.
Let me ask you this, should we accept ALL light bleed as OK no matter how bad, or is there a cutoff at some point where its no longer acceptable? Right off the bat I'll tell you youre wrong because they don't ALL do it. I just returned a nexus 9 that had next to 0 light bleed. I've never, not once in my life exchanged a device for any reason. Never. But im on my 4th nexus 9, 2 of which had almost no light bleed at all. My last ones screen flickered so bad and the speakers froze and cut in and out so much I couldn't deal with it anymore, which was number 2 nexus 9. Open the new one tonight in the parking lot and boot it. Horrendous lightbleed and volume buttons that were literally ****ing recessed into the frame. I don't know about you, but I'm not a god damn woman so I don't have fingernails to reach a recessed button, and I for damn sure ain't carrying around a ****ing paperclip to adjust the volume on a tablet. So I exchange it. Get nexus 9 #4. Buttons stick out of frame perfectly. Completely different from the one i just had in my hands. But that's not a quality control issue to you. I should have kept the one that had unpressable volume buttons so you won't have to pay more for your next tablet. Too ****ing bad buddy. I'll return EVERY single piece of **** I get, and GLADY pay more for the next version if I don't need a paper clip to adjust the volume, Dramamine for the constant screen flicker, and a speaker that actually plays sound.
Yes or no is this acceptable light bleed?
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
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Click to collapse
I've got the same thing. Plus, the microphone seems to have issues (sensitivity is so low, that it won't hear any "okay google" unless i really scream at it, for instance)! I would return it, but i am too afraid i might get an even worse unit.
Turns out HTC and Google really messed everything up with this one. I guess i was lucky to end up with a yellow-tinted Nexus 9 because, according to all people's reports, that might just be the best hardware version of it! With that in mind, I've never been so unsatisfied about a purchase before. I've always accepted some minor issues as i don't believe there are perfect devices, but i've never heard about so many different and major issues, especially for a tablet of this price. Not even to mention about the software issues, so far. This is just rediculous!
Huh ...
My new Sand model arrived with no issues out of the box ... excellent build quality, no issues with colors in the screen, and no bleeding backlight.
Where are y'all buying these things with all these issues?
I ordered mine directly off the play store.
I bought mine from Expansys (Europe). It's a pretty late batch (HTC4CC, which I think means December) therefore no back bending, no deep volume buttons and normal lightbleed for an LCD. But the fact that there are still issues and the quality of such an expensive tablet is questionable enough to make you stick with a yellowish screen, is really depressing. Anyway, I am really glad yours is perfect and I hope next batches manage to be as good as this tablet should be, but that doesn't change the fact that HTC and Google really dropped the ball on this one.
di11igaf said:
And if I sounded pissy in that post, its because on nexus #4 I just noticed the entire upper left hand side of my screen is completely ****ing yellow/brown, it looks like absolute ****. So even this one has bad light bleed when the screen is dark, and when the screen is light, 1/4 of it is piss yellow. This tablet came from the store today, so much for issues being fixed.
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Click to collapse
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
doitright said:
Your image is designed to exaggerate a non-problem into a problem.
Dark ambient = long exposure.
Also your picture isn't taken straight on. Its at an angle with the "bad" corner closest to the camera.
Click to expand...
Click to collapse
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
Im a member here to gain knowledge and help people when i can. I have enough devices to damn near fill a small bathtub, and theyre all the the same ones i bought day one never exchanged. In case you werent aware, most of us here are not ****ing retards and know lcds will have a SMALL amount of light bleed.. This is not a small amount, its an unacceptable amount. If You think I'm suddenly trying make **** up or make unwarranted complaints about a screen for no reason, you're flat out wrong.
For someone with the name doitright, you for damn sure aren't holding HTC to that standard.
So if take a picture of all my older tablets next to the nexus 9, they should all basically look the same then correct? By your logic they should all look similiar(according to you, this is a normal, acceptable amount that should be exhibited by all of my older tablets- including 2 nexus 7's) and the nexus 9 should look no worse than the rest correct? 100$ says they don't. Willing to put your money where your mouth is?
di11igaf said:
OK, so you're telling ME, the one who had the tablet in front of my face it didn't have light bleed and I purposefully 'designed' this picture to exaggerate a problem? Here's the bottom line and I could not give 2 flying ****s what you think I did or didn't do. My tablet had horrible HORRIBLE light bleed. How it looks in that picture is pretty damn close to how it looked in person while in a dark room. Period, end of story. You can check my post history going back to 2010 and see how many times I've complained about devices or *****ed about light bleed. Good luck finding any.
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Click to collapse
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
doitright said:
No, what I'm saying is that you are too picky and expecting something unreasonable from your hardware, which is working perfectly well. People like you who repeatedly send your hardware back under warranty for imaginary "problems" that are perfectly within the design specifications of the device **AND NOT EVEN CORRECTED** by the warranty replacement, cause the price of hardware to increase for the rest of us, because the cost of that warranty replacement is distributed to EVERYONE who buys that hardware.
I suggest that you return it and buy yourself a ROCK AND A CHISEL. At least if you complain about that, it won't increase the price for the rest of us.
Click to expand...
Click to collapse
Are you a ****ing moron? Let's try reading shall we?
1) I just said in the post you quoted I've NEVER in my life exchanged or returned any devices out of literally dozens. Obviously besides the nexus 9, but since you don't seem to fully read my previous comments in this thread I feel I need to point this out.
2) I haven't warrantied ONE nexus 9. I bought mine from best buy after launch and had until Jan 15 to exchange. So I did. If you actually READ my posts you'll see each one was returned for multiple issues, light bleed being at the back of my list of issues that concern me.
Would you keep a device that had speakers that didn't work? Yes or no? Would you keep a device that had volume buttons LITERALLY recessed inside the frame, making them completely unable to be pressed? Yes or no? Light bleed just happened to be another issue to top these major defects off.
So, since all these problems HAVE been noted in this thread, in fact I'm pretty sure they were in posts you quoted me on, you're telling me non-working speakers and unpressable buttons are both imaginary and within design specs?
Throw horrendous light bleed on top for icing on the cake.