Battery Charger - Honor 7 Q&A, Help & Troubleshooting

Heya,
my Honor 7 is about 3 weeks old now, but my charger went up in smoke after about 2 weeks of usage.
It smelled horribly and there was literally smoke coming out of the charger itself. Luckily I was right next to it, when it happened and the phone didn't take any damage.
I was hoping to get a new charger from Huawei and so I wrote a mail to customer service. After 1 week they answered me, that I have to send in the charger PLUS phone, which will be factory resetted.
This is a no-go for me, since I sold my old phone and wouldn't be reachable for god knows how long.
Did anybody else experience problems with their chargers? (The model was HW-050200E01, white, with 2 Ampére)
Since that day I am afraid to use quick-charge again. For now I'm using a noname product from amazon.

The reason they want to have a look at both charger AND phone clearly is that it might just be something wrong with the phone too. If you are unable to send back the phone, at least disable fast chargeing in the settings. I have that exact charger and have had no problems, but I would never use fast charge with any phone for just this reason!
Skickat från min PLK-L01 via Tapatalk

Yeah, my exact same thought. I don't use fast-charging any more.
Hopefully it doesn't kill my other chargers :-/
Be careful out there, people!
btw: phone is rooted (even though I doubt that it's related to root)

BU7CH4 said:
Yeah, my exact same thought. I don't use fast-charging any more.
Hopefully it doesn't kill my other chargers :-/
Be careful out there, people!
btw: phone is rooted (even though I doubt that it's related to root)
Click to expand...
Click to collapse
I don't think so either, but higher current (as with fast charging) puts more strain on the charger so better to slow charge.
Skickat från min PLK-L01 via Tapatalk

To be fair, phones and chargers of all types have gone up in smoke plenty of times before fast charging existed so the odds of it being some inherent problem with fast charging nobody has noticed yet is unlikely.
Like with all things, sometimes stuff breaks. It sucks, but it's unavoidable.
Sent from my PLK-L01 using Tapatalk

Related

Damn USB issues........again!

So I know there are several threads on this, some by me, but this time the issue is very weird.
So i'm on my third phone now, previous 2 had the USB port going wacky. Phone thinking it was charging when it wasn't plugged in, computer not recognizing phone anymore etc.
So problem has now started again on phone number three. Weird thing is this time the phone seems to not have this problem all day. Problem starts at night, so i'm assuming maybe a battery percentage left triggers it. The other weird aspect of this is that right before the phone starts bugging out, (charging, uncharging, and back, over and over while not plugged in), the car mode symbol appears in the status bar, and starts flashing on and off. If I am fast enough to catch it,I can deactivate car mode. When all this starts happening, phone also starts to get stuck and freezes up. This issue is really getting annoying. Love this phone but this is starting to make me crazy. Yes I got the phones at different stores. What do I uninstall to just get rid of car mode, considering I never use it?
Sent from my SAMSUNG-SGH-I777 using XDA App
So, instead of using your existing thread, you decided to start yet another one for the same issue? And people wonder why the search doesn't work like it should.
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Cdub5 said:
So I know there are several threads on this, some by me, but this time the issue is very weird.
So i'm on my third phone now, previous 2 had the USB port going wacky. Phone thinking it was charging when it wasn't plugged in, computer not recognizing phone anymore etc.
So problem has now started again on phone number three. Weird thing is this time the phone seems to not have this problem all day. Problem starts at night, so i'm assuming maybe a battery percentage left triggers it. The other weird aspect of this is that right before the phone starts bugging out, (charging, uncharging, and back, over and over while not plugged in), the car mode symbol appears in the status bar, and starts flashing on and off. If I am fast enough to catch it,I can deactivate car mode. When all this starts happening, phone also starts to get stuck and freezes up. This issue is really getting annoying. Love this phone but this is starting to make me crazy. Yes I got the phones at different stores. What do I uninstall to just get rid of car mode, considering I never use it?
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Seems to be whatever USB cable you are using or the way you carry this phone is the problem. No way you get 3 phones the same exact problem in a row. FYI, Samsung Focus and Captivate had the similar problem in the past. Car mode is just the result of your USB port problem instead of the cause of it. What happens is something shorted out or bridged the pins of the USB port to make the phone think it is conneted to a car dock (IIRC, car dock uses a 300k resistor to bridge two pins). Some ppl with Focus or Captivate reported success by blowing out the dirt in the USB port.
As well as cleaning the USB port with an alcohol swab
Cdub5 said:
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Click to expand...
Click to collapse
I'm enjoying my retirement.
foxbat121 said:
Seems to be whatever USB cable you are using or the way you carry this phone is the problem. No way you get 3 phones the same exact problem in a row. FYI, Samsung Focus and Captivate had the similar problem in the past. Car mode is just the result of your USB port problem instead of the cause of it. What happens is something shorted out or bridged the pins of the USB port to make the phone think it is conneted to a car dock (IIRC, car dock uses a 300k resistor to bridge two pins). Some ppl with Focus or Captivate reported success by blowing out the dirt in the USB port.
Click to expand...
Click to collapse
The only USB cable I've used with all of them is the one they come with. I've used the alcohol cleaning method as well as blowing in the port, hopefully getting out any thing causing issue. This seems to help temporarily. The strangest part of all this to me is with this latest phone, I have zero problems all day. When I lay down in bed for the night and start using the phone is when it starts to happen. My battery life can range from 60%-30% at that time, so I don't know if that is a connection to this issue. Maybe the phone is possessed. It always seems to take about 2-3 weeks for this problem to arise. I always have the phone in my pocket, so I guess something must be happening with that. Luckily with this latest one, I bought the best buy insurance, it's just after awhile they're gonna start wondering why this keeps happening to me, and if it's my fault. The USB port problems can sometimes make it difficult/impossible to flash back to stock.
Cdub5 said:
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Click to expand...
Click to collapse
What he said was spot on dude you look the ass here, not him
Sent from my SGH-I777 using XDA App
Nick281051 said:
What he said was spot on dude you look the ass here, not him
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
Useless responses are no better than useless threads imo.
To the OP. The likelihood of that many bad phones in a row with the exact same problem is pretty rare. Take a look at anything that's remained consistent through all the phones, and try replacing that item(s).
twiggums said:
Useless responses are no better than useless threads imo.
Click to expand...
Click to collapse
It's not useless if it keeps him or someone else from doing the same thing.
twiggums said:
Useless responses are no better than useless threads imo.
To the OP. The likelihood of that many bad phones in a row with the exact same problem is pretty rare. Take a look at anything that's remained consistent through all the phones, and try replacing that item(s).
Click to expand...
Click to collapse
+1 for replacing the cord and power brick. Alot less quality is put into them compared to the phone. Just make sure not to buy cheap. And never plug your phone into anything cheap (i.e. car radio usb port, off brand charger, ect) That's not saying everything else is bad. But why risk it. Especially when you can buy brand name chargers off ebay for $5 or less.
Sent from my páhhōniē
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Cdub5 said:
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
canecbr600 said:
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
Click to expand...
Click to collapse
If he is getting 5% per hour drain at idle, yes that is horrible battery life. SGS2 is fairly easily capable of 1% per hour idle drain.
Sent from my SGH-I777 using XDA App
i had this same problem. it wasnt with the port but it was with the usb cables i was using. but those cables would charge the phone fine but not allow it to get a connection with the computer. swapped cables and works fine.
Cdub5 said:
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
You've used the same cord with all 3? or a new cord with each one?
It sounds like you've got a boatload of issues going on. Personally i'd do a wipe and try a fresh install without installing any additional stuff to be sure the hardware is fine.. Once you've verified that start adding apps to see if it was a specific one causing the issue. (there's other ways to troubleshoot this, but a fresh wipe is the most straight forward and simple IMO)
canecbr600 said:
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
Click to expand...
Click to collapse
%5/hr idle is not good, at all. Last night my phone dropped %5 over 9 hours idle. how is 2-4 days equal to 100-200 hrs? where i'm from 2-4 days = 48-96 hrs
twiggums said:
You've used the same cord with all 3? or a new cord with each one?
It sounds like you've got a boatload of issues going on. Personally i'd do a wipe and try a fresh install without installing any additional stuff to be sure the hardware is fine.. Once you've verified that start adding apps to see if it was a specific one causing the issue. (there's other ways to troubleshoot this, but a fresh wipe is the most straight forward and simple IMO)
%5/hr idle is not good, at all. Last night my phone dropped %5 over 9 hours idle. how is 2-4 days equal to 100-200 hrs? where i'm from 2-4 days = 48-96 hrs
Click to expand...
Click to collapse
I understand that, hence why I said under normal use, also he doesn't say at idle, and talks about it being laggy n the same statement...
canecbr600 said:
I understand that, hence why I said under normal use, also he doesn't say at idle, and talks about it being laggy n the same statement...
Click to expand...
Click to collapse
i suppose.
However he said before it was 1-2 percent an hour. That's pretty much impossible while being used, only get numbers like that while not in use (idle). Even %5 an hour while being used isn't likely to happen. Guess i just figured it had to be in ref to idle drain.
lol guess we just wait to see
twiggums said:
i suppose.
However he said before it was 1-2 percent an hour. That's pretty much impossible while being used, only get numbers like that while not in use (idle). Even %5 an hour while being used isn't likely to happen. Guess i just figured it had to be in ref to idle drain.
lol guess we just wait to see
Click to expand...
Click to collapse
I gotcha, all good. I guess I assume a phone just doesn't sit there at idle......., I know mine doesn't!
Miami_Son said:
It's not useless if it keeps him or someone else from doing the same thing.
Click to expand...
Click to collapse
It is useless because no matter how many times people are told to use search function they never do.
Sent from my hellraised SGH-I777 disguised as a GT-I9100 using xda premium

Intermittent charging (stock ICS, multiple charger, probably not dirty port..)

My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
All we know is you have an at&t phone. What have you done to it?
same problem with Samsung Galaxy Note
Hi there everyone, i'm having the exact the same problem and my galaxy note is acting just like that- weird !!
About two months ago I updated to ICS and after that no issues, only once did it not charge as it was supposed to until i turned it off, removed the battery and put it back in.
Only now has it been charging like explained above -- the charging process as well as battery indications would be very inconsistent -- that is to say, it would charge for some time and then stop unexpectedly, whether turned on or off during the process.
Also, recently my PC would not recognize the phone on Windows 7 anymore, whereas before that it had been recognized seamlessly.
I've been using my galaxy note for about 8 months now, as well as about 2 months on ICS, and only now has there been this persistent issue.
Also, I did not use it inappropriately, rather with extreme care. I also got a phone case and have been using orginal software and hardware only, so the phone has been properly handled.
However, I have been using it pretty much, so it might be "wear and tear" in terms of battery usage, even more so, because it's been regularly charging and discharging in the car or at home, at the same time. Still, what surprises me is that my PC would not recognize it anymore even when it's turned on. Then, at times it would also go to "car mode", although it is not connected to the car dock. These issues have come up just now, as well, so i can imagine it might be a software or even port-related issue.
Unfortunately, at this moment I cannot take it to the store i bought it from to have them check the phone, so that's why I'm trying to figure out the problem myself. After all, if it's software or battery-related i might be able to fix it without having it replaced.
The phone is not branded and free to use with any carrier.
@ Face of Boe:
Did you go to the store then and have it replaced or was it in fact the battery, or did they (you) fix the problem otherwise?
Any help would be highly appreciated.
Chris
Try your preferred mobile repair shop first.
Face Of Boe said:
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
Click to expand...
Click to collapse
I had this exact same problem a couple weeks ago...it all started one day at work when I had my phone plugged in (as I usually did if it was in one place for more than 5 minutes), but after turning on my screen for the the first time in an hour or so, I noticed that it hadn't charged at all! The indicator at the top didn't even show that it was plugged in.
Figuring it was just some kind of little glitch, I unplugged it, blew inside the charge port as well as the cable (old Nintendo habits die hard lol). Well as I went to plug it back in, I realized that NOW the indicator showed it was "charging", and my phone had gotten super hot in just the 30ish seconds it took me to blow the port and cable (heh.)
So obviously I freaked out and immediately shut it down, pulled the back, and removed the battery to let the two pieces calm down and make nice - before ultimately putting it back together and booting up after 15 minutes or so.
So the good news was that the "reverse charge" issue was gone...but the bad news was, the charge activity started acting literally word-for-word like your girlfriend's. Intermittent charging when it was sitting still, not charging at all for a period of time, losing more battery than it was gaining while it was plugged in and the screen was OFF...so yeah, it sucked. I did notice that I could push the cord back while it was plugged in and it would stay charging, but obviously I can't sit in one spot holding my phone for 5 hours a day - and that stopped working after a few tries anyway.
I spent countless hours on the internet, googling different phrases to try and find similar instances of this happening - but to no avail. Everyone's story was just a little different...and pretty much everything I found outside of XDA* was written by people over in England who dropped their N7000 in the snow, causing the charge port to be corroded. The conclusion from everything else I found regarding this issue for the i717 was essentially always "the only way you can fix this is to get a new phone, but you're screwed because this glitch causes the phone to look like it has water damage and therefore renders it ineligible for manufacturer warranty claim or even insurance claims".
To make matters worse, not only was my phone effectively unchargeable, but it was discharging at an absolutely absurd rate. I'm talking approximately 20% every TEN MINUTES!
So I got desperate (it's Sunday by now)...all of the cell phone repair places were closed where I live, but I was able to do some searching and found this guy that was surprisingly available at the AT&T store closest to my house. That kept me alive until Monday, when I was able to take it in to the guy who I've been going to ever since the iPhone days (he is FANTASTIC). So he looks at it, takes it apart, and in about 5 minutes he tells me that the small little strip where my charge port attaches to the mother board (or whatever) had a lot of cracks running across it that were causing it to short-out. He said that it's a very common problem with the AT&T Galaxy Note, I guess due to them using a pretty cheap part in that regard. This obviously explained the intermittent charging, the brief "reverse charge", and even the battery drain (if the motherboard was shorting out).
So what did he do?
Replaced the little strip that connects the charge port to the motherboard...took him half an hour...cost me $25. Advised me that, when I plug my phone in from now on, to try as hard as possible to keep the phone still and not move it around. So at least in my case, it was NOT the battery. If you'd rather be cautious and not take the phone into a store if you can avoid it, you can probably get a replacement battery online for just a few bucks and at least eliminate that.
So the moral of the story is: DO NOT try to take the phone in to AT&T store or deal with your warranty/insurance until you take it in to a decent repair place and have them take a look at it.
Hopefully this helps...I'm sure you are wanting (like I was) a software solution, but it is what it is. And just curious, did your girlfriend have any similar "reverse-charge" instances like I described above?
tl;dr: The problem is the charging port, not the battery. Should be an easy and inexpensive (<$50) fix at a legitimate cell phone repair location.
*The silver lining in this whole thing was that it caused me to stumble upon this forum...so I went from stock ROM, stock everything (before my charge port issue) to having flashed about one ROM per day over the last 5 days because I've been so interested in the entire world of customization that I only discovered after seeing a thread with "Gubment Cheeze" in the title (who WOULDN'T at least look at that to see what's up??) here on XDA and starting to read. I've been a 24/7 lurker ever since
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
chris110284 said:
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
Click to expand...
Click to collapse
While I agree that taking it to a repair place should only be reserved for desperate/time sensitive situations, the only reason I chose that route over going through AT&T or an insurance company was that, from everything I'd read, the symptoms alone would likely cause them to assume water damage - thus rendering the same scenario as if the 3rd party repair voided the warranty.
Im having the same problem with myGalaxy S3 today, random intermittent charging..
I Just took off the back cover a few minutes ago and found a little glob of water sitting above the charging port!! Aaah!!
Don't know how it got there, but going to let her dry out and see if it resolves itself.
info:
rooted S3 i9300
2 months old
ROM: Complex-D 2.1.3
Getting random freezes on this ROMfor a few days also, so going to flash a new rom and see if the problem persists
Is it me, or is this a retardly common issue with i717s? I've had this same issue twice. I replaced the charger flex board when I bought the phone in the first place. And now it hasn't been a month and the flex board seems like it's out again.
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Sent from my SAMSUNG-SGH-I717 using xda premium
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
Agreed .....and another thought comes to mind..
Non-OEM charger tips, especially car dock chargers and desk chargers have port tips using different material thicknesses.
I am speculating here, but it's likely that the off sizing would produce intermittent charging problems or damage to the device.
Of course, the overcharging effect would certainly account for rapid flex cable burnouts.
Without the cables and a micrometer, impossible to know for sure.
OEM is certainly preferable....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
srkrono said:
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Click to expand...
Click to collapse
I did the same about a month ago, when I got the phone. Now it's out again.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
I didn't know this was anything more than a myth. Though, I'm not sure this is my problem. I can charge the phone - for now - by putting the phone on my bedside table and putting a small weight along the length of the cable so it holds the jack at an angle against the port.
I know I'm gonna get flamed for that last statement.

My note is not charging properly... Help?

I have owned the phone for just over two weeks and recently it started doing this thing where it does not charge properly when the oem charger or any other samsung use chargers that I own are inserted.
Sometimes re-inserting the charger a bunch of times gets it going. Sometimes you insert the charger and it starts going, then flip flops back and forth between charging and not charging.
The first time this happened I had to let it die completely before it would take a charge.
This is extremely frustrating. Does anyone have any advice? Is this a software or hardware issue? I have cleaned out both the cords and the ports and I don't belive I would have damaged them in any way. Any advice would help.
Thank you.
Sent from my SCH-I605 using Tapatalk 2
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Are you on a custom kernel? ROM? If stock then u might consider warranty replace.
blackbass595 said:
Are you on a custom kernel? ROM? If stock then u might consider warranty replace.
Click to expand...
Click to collapse
Stock non rooted.
Sent from my SCH-I605 using Tapatalk 2
Unless someone else wants to jump in with a different solution I'd say take it back.
acPIZZA said:
I have owned the phone for just over two weeks and recently it started doing this thing where it does not charge properly when the oem charger or any other samsung use chargers that I own are inserted.
Sometimes re-inserting the charger a bunch of times gets it going. Sometimes you insert the charger and it starts going, then flip flops back and forth between charging and not charging.
The first time this happened I had to let it die completely before it would take a charge.
This is extremely frustrating. Does anyone have any advice? Is this a software or hardware issue? I have cleaned out both the cords and the ports and I don't belive I would have damaged them in any way. Any advice would help.
Thank you.
Sent from my SCH-I605 using Tapatalk 2
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If you jiggle the cable around, is there any sweet spot where it charges properly? My Thunderbolt does this too, and I found with mine if you force the cable towards one side it will always work.
I've had this happen to mine a few times as well. Would just stick somewhere and doesn't want to charge anymore. I saw a possible fix for it somewhere online, I believe they were talking about the S2 not charging, and he did some combination of pulling the battery out, plugging it in, then putting the battery back in and turning it on. I can't remember exactly but you might search it and see if you can find it. It fixed it for a lot of people, but it seems to be intermittent, and more than anything I've attributed it to the cord. It doesn't sit very well, and one of the times it happened, the plug wasn't all the way into the wall. I actually just had it happen this morning where I was stuck at 95 percent, and I just rebooted and now it's going back up again.
I also have issues where the screen goes black (SOD) and won't come back on without a battery pull. Again, very intermittent and I'm trying to pinpoint the cause, because it happened more often when I was on 240 DPI, and when I was messing with the kernel cpu. I'm actually underclocked now on Perseus to 1.3 on the 5g profile, and running smoothly ever since(2 full days of same setup and no issues)
The other variables I've noticed when I get the SOD, is it's usually when my battery is lower, and I might still have radios on, such as Bluetooth, but nothing paired.
Sent from my unlocked & underclocked Note 2
Yeah I think it might have something to do with the female end on the phone being so recessed from the plastic housing. Either way this is annoying me and I don't want my phone acting like this even if it is intermittent. I will start looking into a warranty replacement.
I bought the phone off contract, does anyone know if the return policy for an off contract phone is any different than the typical Verizon 14 days?
Sent from my SCH-I605 using Tapatalk 2

Tried various different chargers - need help I think

Quick overview...been running hyperdrive rls7 with some mods and been running nice. All of the sudden today when I got in my car, the verizon charger that always works with my phone says its now incompatible and the battery is not charging. Got home and hooked up to various chargers at different wall sockets...same message. Thought it might be a rom issue but restored to just stock rooted and am getting the same message. When the phone was in recovery (twrp) mode however i could tell it was charging bc it had a "58 +" which means it was charging (also it was at 50 before I restored).
What is going on and is this just the phone not thinking its getting charged, when it really is? I've googled this and have researched a decent amount and most issues of this type are a device issue...not rom specific. I really dont want to get a replacement device that has ME7. Any help would be much appreciated.
Try cleaning the charger port and also see if there is a bent pin in the port.
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
jaxon01 said:
Try cleaning the charger port and also see if there is a bent pin in the port.
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
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I'm very careful when plugging my phone in since my wife has bent hers before. The only way that my phone seems to charge is if I revert back to rooted stock and throw the phone into recovery. The phone is recognizing that there is a charger plugged in. It's just saying it's the wrong one. I went to Android Phorums and it looks like several people over there are experiencing the same exact problem. It looks to be some issue with the motherboard. This guy replaced the "usp ribbon" inside the phone and that seemd to fix it...? Dont really want to open up my phone, but looks as though I might have to unless I want to restore stock rom and charge in recovery every night and then restore hyperdrive in the morning when I wake up (this is what i'm doing today at least)....
http://forums.androidcentral.com/ro...sung-galaxy-s4-not-charging-grey-battery.html
Link above goes to another android forum that shoes exactly what is going on with my phone, but the one fix that is within means me taking the phone apart which isn't something I necessarily want to do...please help...anyone...tried cleaning out the port on phone, but the device is rather new, so not much to clean.
Also, just tried letting the phone charge with the phone off, along with the gray battery screen and the vibration every 10 seconds on the way to work and it actually charged up by 4%, so it seems the battery is chargable, just not while the phone is on. Something is def wrong here, but all is not lost. Any other fix known to anyone other than taking my phone apart and replacing the "USB ribbon"?
Also, when connecting to a windows computer, the phone is not recognized...there is a usb connection in the status bar for just a second and then it goes away. Believe this is all hardware related, but dont want to trade or get replacement device since I dont want to be locked down.
Yikes! I sure hope this is limited. Sorry to hear about you (& others) having this though.
You may want to consider purchasing a couple of extra batteries and an external charger. Anker brand batteries on Amazon are reported to be as good as the oem battery. You can get 2 batteries plus an external charger for $23. Beware of cheap oem batteries. They are often counterfeits from China that are not very good.
Sorry to hear that your problem is most likely a hardware problem. Some people are comfortable taking their phone apart and some are not. You will need to decide for yourself if you think it is worth the risk. I hope everything works out for the best for you.
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
jaxon01 said:
You may want to consider purchasing a couple of extra batteries and an external charger. Anker brand batteries on Amazon are reported to be as good as the oem battery. You can get 2 batteries plus an external charger for $23. Beware of cheap oem batteries. They are often counterfeits from China that are not very good.
Sorry to hear that your problem is most likely a hardware problem. Some people are comfortable taking their phone apart and some are not. You will need to decide for yourself if you think it is worth the risk. I hope everything works out for the best for you.
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
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Yeah...that's what I was thinking aout regarding an external charger. The good news is, is that this phone has pretty good battery usage. Just not what I expected from a $500 piece of electronics after 2 months of use. Thanks for the Amazon info!
I prefer an external charger anyway. The phone does not get hot while the battery is charging.
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Why not just revert to stock and send it in for warranty?
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reinaldistic said:
Why not just revert to stock and send it in for warranty?
Sent from my SCH-I545 using xda app-developers app
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I believe the next to last line in the op answers your question. Chances are the update to ME7 would be installed by the techs. There is also the fact that it can take a while. I sent a phone to Samsung for warranty work last year and it took 4 weeks to get it back.
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OK, so all of the sudden yesterday my phone started charging normally and connected to my computer as well. Basically, I think there was something wrong with my charging port, which has since fixed itself. Called a local service center and they mentioned that samsung ports go out all the time. If this happens to anyone else, not all S4 ports are the same...make sure you get the one for the Verizon GS4...

[Q] My Galaxy Note is Siiiiccckkkk

Please... someone help me as I have bought this phone without a warranty and likewise have no insurance.. and I JUST bought the phone maybe a month ago!!!!/B]
My phone won't keep a charge, it charges only to a certain point while on the charger (that is any charger, inc. the one that came with the phone), but will die within about 15-20 mins after taking it off of the charger, and if I use it while on the charger it will drain the battery the same way as if it was off of the charger, and die within 10-15 mins! Likewise, it started doing this funky vibrating stuff just an hour ago and will not boot up while on the charger at all anymore! I did a little research and found different opinions.. the most relevant being a need to replace the charger port and the other to change the battery. This is crazy as my phone as well as the accompanying accessories such as the battery and the charger were bought brand spanking new and SHOULD NOT be going crazy like this!
Signed,
One p.o'd Miss
I take it the phone is 100% stock; not rooted or no custom ROM? And you say that it is new and you did nothing to cause this? You didn't get it wet?
Try a factory restore. If that doesn't help then I would try a new battery.
Sounds like a failed battery to me.
A trip to your phone carrier store would be easy enough. I think they would at least try another battery for quick diagnosis.
Response
Agoattamer said:
I take it the phone is 100% stock; not rooted or no custom ROM? And you say that it is new and you did nothing to cause this? You didn't get it wet?
Try a factory restore. If that doesn't help then I would try a new battery.
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No, I did no cause the issue nor did I get my phone wet. It simply started doing what I described in my initial post.. I noticed it when I plugged my phone in and it has been an ongoing situation for about 4-5 days now.
Thank you for the response and suggestion
Response
i717 said:
Sounds like a failed battery to me.
A trip to your phone carrier store would be easy enough. I think they would at least try another battery for quick diagnosis.
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Thank you very much for the quick response. I figured that the battery was the issue. I had a Samsung Galaxy 3 prior to purchasing the Note and it had the exact same issue,.. well not the same exact symptoms, but the need for a new battery due to not taking a charge, and I hadn't had that particular phone more than 6 months! Perhaps it is a Samsung manufacturing issue with faulty batteries, similar to car manufacturers who have massive recalls on their vehicles due to faulty engine or other car parts. My physician told me that I needed to switch to an IPhone, lol... better quality I assume. Perhaps he is right.. ???
....
MommaHoney said:
No, I did no cause the issue nor did I get my phone wet. It simply started doing what I described in my initial post.. I noticed it when I plugged my phone in and it has been an ongoing situation for about 4-5 days now.
Thank you for the response and suggestion
Click to expand...
Click to collapse
Oh.. I forgot, yes the phone is 100% stock as you assumed. Terrible that it is doing what it is doing! Guess I need to get that battery then... ho hum.. more moola out of my darn pockets!
Your carrier (AT&T, T-Mobil, etc) store would at least put in a known good battery to see if that is all it is. And if so, then a new the cost of a new battery is next.
And as far as the iPhone......been down that road, and I could never go back to the iPhone. It was good for it's purpose and reliable. But NO more reliable than any Android phone I've owned. (3 of them).
And should the battery die in the iPhone, you will need to take it or send it back to an iPhone repair center. You don't just pull the back of it off, and replace the battery. At least in my 2 - iPhone 3G versions anyway.
And then there is rooting...cant hack an iPhone. You can jail break them, but that is not the same thing, and you still have no control over the OS.
JMO on the apple stuff.. Good, but VERY limited.
Keep your Note, it's better IMO, and has a huge screen.

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