Lockscreen notifications don't wake up the device - Honor 7 Q&A, Help & Troubleshooting

Hey everyone
I got my Honor 7 on Thursday and it's working like a charme.
Except, the notifications bug me a bit...
I had the Xiaomi Mi4 before and it went like this:
Phone is locked and display is off
I get a message / notification (e.g. Twitter)
Phone vibrated
Phone activated screen
Now, on the Honor 7 it's like this:
Phone is locked and display is off
I get a message / notification (e.g. Twitter)
Phone vibrates ONLY THE FIRST TIME I GET A NOTIFICATION
Screen stays off
Any way to fix that somehow?
I can't root the phone yet, since I have to use the god damn Huawei Cloud for 14 days...
~ Greets.

Lordmau5 said:
Hey everyone
I got my Honor 7 on Thursday and it's working like a charme.
Except, the notifications bug me a bit...
I had the Xiaomi Mi4 before and it went like this:
Phone is locked and display is off
I get a message / notification (e.g. Twitter)
Phone vibrated
Phone activated screen
Now, on the Honor 7 it's like this:
Phone is locked and display is off
I get a message / notification (e.g. Twitter)
Phone vibrates ONLY THE FIRST TIME I GET A NOTIFICATION
Screen stays off
Any way to fix that somehow?
I can't root the phone yet, since I have to use the god damn Huawei Cloud for 14 days...
H
~ Greets.
Click to expand...
Click to collapse
Hi,
I think you need to activate an option on lock screen and pass-key to activate the screen when receiving notifications.
By the way, do you see any issue while using whatsapp? When my phone is locked I don't receive any notification at all... and to get them I need to start the app.

Lordmau5 said:
I can't root the phone yet, since I have to use the god damn Huawei Cloud for 14 days...
Click to expand...
Click to collapse
Maybe not.. http://forum.xda-developers.com/honor-7/general/bootloader-unlock-code-avoiding-phone-t3247572

rui.salome said:
Hi,
I think you need to activate an option on lock screen and pass-key to activate the screen when receiving notifications.
By the way, do you see any issue while using whatsapp? When my phone is locked I don't receive any notification at all... and to get them I need to start the app.
Click to expand...
Click to collapse
YOU, SIR!
I have to give you ALL the props!
How could I be this blind to completely ignore and scroll past the option
Notifications turn on screen
Turn on the screen when notifications are received
As for you, Sminki:
sminki said:
Maybe not.. http://forum.xda-developers.com/honor-7/general/bootloader-unlock-code-avoiding-phone-t3247572
Click to expand...
Click to collapse
I have followed that tutorial of yours, but I then received that error message on the Huawei website.
I don't have it available right now, but I can try to unlock it again, and possibly share a screenshot of the error message

rui.salome said:
Hi,
I think you need to activate an option on lock screen and pass-key to activate the screen when receiving notifications.
By the way, do you see any issue while using whatsapp? When my phone is locked I don't receive any notification at all... and to get them I need to start the app.
Click to expand...
Click to collapse
Hiii im facing the exactly same issue with whatsapp. Ive listed whatsapp as a protected app and im using the 'Performance' power saving profile but i dont see notifications unless i open the app. This has been happening since the past 3 days.
Need help plss

Lordmau5 said:
YOU, SIR!
I have to give you ALL the props!
How could I be this blind to completely ignore and scroll past the option
Notifications turn on screen
Turn on the screen when notifications are received
As for you, Sminki:
I have followed that tutorial of yours, but I then received that error message on the Huawei website.
I don't have it available right now, but I can try to unlock it again, and possibly share a screenshot of the error message
Click to expand...
Click to collapse
asad.kazmi7 said:
Hiii im facing the exactly same issue with whatsapp. Ive listed whatsapp as a protected app and im using the 'Performance' power saving profile but i dont see notifications unless i open the app. This has been happening since the past 3 days.
Need help plss
Click to expand...
Click to collapse
I have the same issue with a new G8, even with this option enabled, protecting the app in Notification Center and lock it in memory to never close, WhatsApp notifications stop working in some hours.
The only workaround for me is rebooting the device.

Galaxo60 said:
I have the same issue with a new G8, even with this option enabled, protecting the app in Notification Center and lock it in memory to never close, WhatsApp notifications stop working in some hours.
The only workaround for me is rebooting the device.
Click to expand...
Click to collapse
how do you lock it in memory?

asad.kazmi7 said:
how do you lock it in memory?
Click to expand...
Click to collapse
When you want to clear all the apps (square button), you just pick one and pull it down so it will be locked to memory.

Galaxo60 said:
When you want to clear all the apps (square button), you just pick one and pull it down so it will be locked to memory.
Click to expand...
Click to collapse
Locking in the memory works for me because the app is running in the background but thats not the point. it used to work normally without locking it aswell :/

asad.kazmi7 said:
Locking in the memory works for me because the app is running in the background but thats not the point. it used to work normally without locking it aswell :/
Click to expand...
Click to collapse
I have found that the notifications (at least on WhatsApp) stop when you get more than 10 in a row, then the notifications in the status bar not longer responds and that's the exact point when you don't receive more notifications.
I made a test yesterday, I charged my phone before night and then I restarted and I got all the notifications. I disabled WiFi and data (to see if the device goes to sleep mode) and when I woke up, I activated WiFi and I had like 20 messages in WhatsApp, then I tried to click the notification bar to see the messages, but was unresponsive and from that time I had to restart the phone again in order to receive notifications.

Galaxo60 said:
I have found that the notifications (at least on WhatsApp) stop when you get more than 10 in a row, then the notifications in the status bar not longer responds and that's the exact point when you don't receive more notifications.
I made a test yesterday, I charged my phone before night and then I restarted and I got all the notifications. I disabled WiFi and data (to see if the device goes to sleep mode) and when I woke up, I activated WiFi and I had like 20 messages in WhatsApp, then I tried to click the notification bar to see the messages, but was unresponsive and from that time I had to restart the phone again in order to receive notifications.
Click to expand...
Click to collapse
My issue seems a bit different to yours. I get notifications usually but for whatsapp sometimes its running in the background and sometimes its not even though its a protected app and it should be running in the background even if i clear it in recent apps and lock my phone

asad.kazmi7 said:
My issue seems a bit different to yours. I get notifications usually but for whatsapp sometimes its running in the background and sometimes its not even though its a protected app and it should be running in the background even if i clear it in recent apps and lock my phone
Click to expand...
Click to collapse
I don't think is different, is the same problem, WhatsApp not showing notifications. And is not showing notifications because at some point, it fails to deliver them because some buggy stuff with the permission manager.

Galaxo60 said:
I don't think is different, is the same problem, WhatsApp not showing notifications. And is not showing notifications because at some point, it fails to deliver them because some buggy stuff with the permission manager.
Click to expand...
Click to collapse
So like you also only get notifications once you open whatsapp?
is whatsapp part of your protected apps?

asad.kazmi7 said:
So like you also only get notifications once you open whatsapp?
is whatsapp part of your protected apps?
Click to expand...
Click to collapse
Yes, is part of my protected apps and I have enabled all the notifications for it.
There is something wrong with the software and Emui and I hope Huawei fix it soon.

Galaxo60 said:
Yes, is part of my protected apps and I have enabled all the notifications for it.
There is something wrong with the software and Emui and I hope Huawei fix it soon.
Click to expand...
Click to collapse
Yes i hope because it only occurred after 3 4 days of updating to 3.1 EMUI from 3.0.5

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Click to expand...
Click to collapse
Do you mean you don't receive push notifications anymore?
Then I have the same problem since a couple of days. It worked perfectly before, suddenly it stopt working. Did a clean install but did not help. Even tried other roms. Very strange. Also Wordfeud doesn't give a notification anymore. Something strange is going on. If I know more I will post update. I hope that there are others with a solution.
Gmail notifications do work however...
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No push notifications in sleep mode

Hi everybody.
I just bought a Samsung S3 but I have a problem..
Every time I put my phone in standby, after 5-10 minutes the phone stops getting push notifications (fb, whatsup). I need to turn it on and after that everything's fine..
I tried do update to android revolution hd 17.1 but I still get this problem..
I've already tried to set Wi-Fi to always off, checked all notification setting but to no avail..
Is there a way to receive internet messages without turning on the phone every 5 minutes?
stilgar1984 said:
Hi everybody.
I just bought a Samsung S3 but I have a problem..
Every time I put my phone in standby, after 5-10 minutes the phone stops getting push notifications (fb, whatsup). I need to turn it on and after that everything's fine..
I tried do update to android revolution hd 17.1 but I still get this problem..
I've already tried to set Wi-Fi to always off, checked all notification setting but to no avail..
Is there a way to receive internet messages without turning on the phone every 5 minutes?
Click to expand...
Click to collapse
Their is a refresh setting of almost every internet app, try to change those. And check whether Do Not Disturb option in the notification panel is not on.
Hit Thanks if this helped.
Disable smart alert in 'motion' and that should fix it
Especially if you have a broken/malfunctioning proximity sensor
Sent from my GT-I9305 using xda app-developers app
Taimur Akmal said:
Their is a refresh setting of almost every internet app, try to change those. And check whether Do Not Disturb option in the notification panel is not on.
Hit Thanks if this helped.
Click to expand...
Click to collapse
Sorry but I can't find any refresh setting in phone settings or whatsapp options. Can you please tell me where can I find them?
Have you downloaded any deep sleep apps or Juice Defender/any other battery management app?
Bodoma said:
Have you downloaded any deep sleep apps or Juice Defender/any other battery management app?
Click to expand...
Click to collapse
No I didn't.
I even did a hard reset 2 days ago. The only apps I have right now are whatapp and fb messanger
I just tried to uncheck "smart alert" but the problem persists.
Okay wait, when you say 'standby mode', you just mean you're locking it, right?
Assuming that the answer to my previous question is 'yes', tell me, when you turn your screen back on do you get a little notification on the bottom of the screen that says "You are now connected to (whatever your WiFi is called)" ?
He still doesn't receive texts I believe so this is not having the WiFi set to turn off at lock
Sent from my GT-I9305 using xda app-developers app
Bodoma said:
Okay wait, when you say 'standby mode', you just mean you're locking it, right?
Assuming that the answer to my previous question is 'yes', tell me, when you turn your screen back on do you get a little notification on the bottom of the screen that says "You are now connected to (whatever your WiFi is called)" ?
Click to expand...
Click to collapse
My issue only occurs when in 3G. It seem the phone disconnects from 3g line when in deep sleep.
I've already tried to use different sims of different operators getting the same behaviour
If I connect my s3 to a wifi spot it always gets notifications instantly

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xx_blam_xx said:
Hey everyone. I just got an LG G Watch and I've liked it so far, but one thing annoys me a bit. I get a card about every 15 minutes or so telling me which Wi-Fi network my phone is connected to. I've tried muting things like Android System, but it isn't working. Does anyone have any idea what else I can try to mute? Thanks.
I'm using a stock Moto X running the latest firmware from Verizon.
Click to expand...
Click to collapse
Do you get the notification on the phone as well? The watch should only show the notifications that you also see on the phone. Next time the notification comes up, don't swipe it away. Long press it, select app info and then disable the notification.
spiderflash said:
Do you get the notification on the phone as well? The watch should only show the notifications that you also see on the phone. Next time the notification comes up, don't swipe it away. Long press it, select app info and then disable the notification.
Click to expand...
Click to collapse
I figured it out with your help. While I couldn't disable the notification from App Info, going into Settings -> Wi-Fi -> Advanced -> uncheck Wi-Fi notifications did the trick. I can't believe I didn't think to look there sooner. Thanks!

[Q] Receiving Notifications While Screen is Off?

I can't seem to figure this one out. I get Words With Friends notifications as soon as I turn the screen on, but not while it's off. The app is on the so-called protected list. Any tips> Thanks
JJ2525 said:
I can't seem to figure this one out. I get Words With Friends notifications as soon as I turn the screen on, but not while it's off. The app is on the so-called protected list. Any tips> Thanks
Click to expand...
Click to collapse
Lol.. I was just trying to figure out the same problem with whatsapp a while ago. Chose keep WiFi on when screen off and another option not so common is under mobile network, there's an option to always keep mobile data on. It's unchecked by default. Check that.
Those were already checked on mine.
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It was a little irritating at first, as just about everything from the noti panel popped up, but you can easily go thru and check on/off only the apps that you want to see. I did try the devs other app which was similar (more Windows phone style) but stuck with Metro in the end.
HTH,
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Same for me. Go sms is checked in the protected apes list but I get notifications only part of the time.
What power profile are you using?
I also had this issue with kakaotalk and yahoo mail, missing notifications while phone's being charged overnight. I fixed it(I think) by not using both battery saving modes, smart and endurance, and checked all apps in protected apps setting.
Edit-also stopped using smartcover flipcase.
jiwon0522 said:
I also had this issue with kakaotalk and yahoo mail, missing notifications while phone's being charged overnight. I fixed it(I think) by not using both battery saving modes, smart and endurance, and checked all apps in protected apps setting.
Click to expand...
Click to collapse
That's why I was asking what power profile they were using.

Push notifications problem after OTA upgrade to Marshmallow - KIWL24

Hi, I'm experiencing problems with push notifications after upgrading to Marshmallow using OTA update. Basically most of the time, when the screen is turned off, I don't receive any notifications (whatsapp, gmail, etc.). When I open the app (for example, whatsapp) then I receive all the old messages for which I did not receive any notification... is anybody experiencing something like this?
ivissani said:
Hi, I'm experiencing problems with push notifications after upgrading to Marshmallow using OTA update. Basically most of the time, when the screen is turned off, I don't receive any notifications (whatsapp, gmail, etc.). When I open the app (for example, whatsapp) then I receive all the old messages for which I did not receive any notification... is anybody experiencing something like this?
Click to expand...
Click to collapse
Check your protected apps option in settings. The emui has setting that allow only protected apps from receiving or working in the background when the screen is off. I'm running cm 13 so I can't remember how to get there. But its in the settings and its called protected apps. Check to see if those apps you use are turned off. If they are that's probably why.
monkeypaws said:
Check your protected apps option in settings. The emui has setting that allow only protected apps from receiving or working in the background when the screen is off. I'm running cm 13 so I can't remember how to get there. But its in the settings and its called protected apps. Check to see if those apps you use are turned off. If they are that's probably why.
Click to expand...
Click to collapse
Oh, I know this, they're protected but I still experience this problem.
Also, this started to happen after the upgrade to Marshmallow+EMUI 4, I did not have this problem with the Lollipop + EMUI 3.1 factory software.

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