ASUS ZenPad S 8 > CNN Live TV & Xfinity Apps won't play video!! Anyone else?? - Android Q&A, Help & Troubleshooting

I got my tablet today (model: ASUS ZenPad S 8 Z580C-B1-BK) and I was leary of buying a tablet with an intel chip since I've only had tablets and phones with the normal mobile chip makers. I'm not sure if these problems are because of that or not.
The CNN app will play recorded videos fine, but it won't play Live TV. I enter my cable provider, and then it looks like it normally does when it starts to play. It shows the red bars on the top and bottom that control the volume and videotime. Then it stops and says "Unfortunately CNN has stopped".
The Xfinity app won't play any videos. I sign in, and then it looks like the chosen video is going to start, but then it kicks me right back to the page with the show choices.
Is anyone else having this problem? Can someone test either app for me and report back? I need to send this tablet back if these apps aren't working. Other than the browser these are the first few apps I've tried.... Not starting off well at all. I hope I didn't make a huge mistake.

I can confirm exactly the same failure mode for the Xfinity TV Go app on my Zenpad 8 s.

Related

Need Help w/ Mystery Video Screening

I've got a peculiar issue I need some help with. My son often uses my tablet to watch movies or play games on my tablet. The issue is recently he's been doing something that projects/streams whatever you want to call it, it displays what's on the tablet on the downstairs television. We've never had this issue before, but then again the TV is new, it's a Panasonic Viera. Great TV with a lot of options, in fact it's connected to my local network.
My guess is there's some app on the Transformer that's interacting with an feature on the Panasonic. It is very cool feature, like Apple mirroring, however I don't know what my son is doing to activate it. He just randomly turns it on and I'll be downstairs watching TV and the screen will change. That's another really odd symptom, the TV input isn't changed, it's still on HDMI running cable TV, so whatever he's doing is overriding the TV. I check the tablet and there's no open app, like he's turning it off and on because the TV only does the mirroring for a few seconds. Another guess is that the app opens, then he tries to close it which is why I just see a couple seconds on TV.
Does this sound familiar to anyone? Is there any other info I can provide to help diagnose? I've got too many apps to list.
Android Version 4.1.1
It may be interacting with your TV's Viera link which acts like Chromecast. You could turn off the Viera link when not needed to prevent this from happening when you don't want it to.
Sent from my Transformer Prime TF201 using Tapatalk
So any idea what app or process is doing this on my Transformer?

Ascend Mate 2 - Andriod 5.1 - can't stream/mirror to television

Hey everyone...so I have a very difficult question and was hoping that someone here can help. I tried another forum but - not a peep.....and I am hoping since you guys here are developers you might be able to put on your propeller hat and figure this out!!!
I have the Ascend Mate 2 (which I really enjoy ) and decided to upgrade from I think it was 4.3 to Andriod 5.1 via the Huawei website. All went perfectly normal, and still is normal - except for one thing.
It won't stream or mirror to my television.
So here is a little background. It is the unlocked Ascend Mate 2, Andriod 5.1 EMUI 3.1, build MT2-L03c00B322. 2.0 GB RAM.
When it was 4.3, I streamed perfectly to the television using RK Anycast, ROKU and FireStick TV. Just set it up like normal, clicked on the display, it connected to the device I wanted to use and - off into movie-land I went (I have unlimited streaming data).
So I wanted to upgrade my phone so I could use various other apps that needed a higher version.
Did the normal upgrade via Huawei website and took just a couple minutes, no issues and all loaded all running like usual. So now here it is a few days later, and I am finally nearly done installing all my normal apps and backed-up/restored texts and calls etc. So I thought, let me stream a movie (I use the term streaming and mirroring to mean the same thing) from my phone to my TV so I can relax.
I do the normal, pull down from the top, and bring up the "multi-screen" option. And I see the RK Anycast device listed, I hit connect, it does connect, I see my cellphone mirrored on the TV like normal, I go to any app - Netflix, YouTube, Prime etc., that loads like normal....but when I hit play....it plays for about three seconds, then just totally hangs. Stops playing, the picture just stays on the TV screen without moving at all. So i have to close the program.
So I test this out with my Firestick and my Roku, does the same exact thing for them. Looks normal, connects like normal, I go to hit play it runs for about two seconds then just totally stalls and hangs.
I have no idea what the problem is...but seems almost like....maybe there is a certain setting for Andriod 5.1 that needs to be changed that I am not aware of?
Like I said I am just puzzled since I know it worked perfectly when I had Andriod 4.3 on it.
And get this - a saved video I physically on my cellphone - well that streams to the TV without hanging or lagging, it runs like normal.
Thanks for any ideas and hints....!!!

YouTube tv app play at launch?

Silly question from a first time poster:
I love the new YouTube Tv app on my Nvidia Shield TV but it frustrates me that when it launches it always opens into the "Home" page with suggestions (still pretty inaccurate, btw) instead of opening in the live TV page or better yet just launching the live channel that I had last playing.
When I used to use DirecTv Now, I had it come on first (using the Launch on Boot app) and it always launched at the exact channel where I left off. It was just like having a real TV from my pre-cordcutting days. I loved it.
The YouTube TV app on my Pixel phone does that. When I launch it, it starts on the channel where I left off.
Same goes for the YouTubeTV Android app that I use on my Chromebook. But Everytime I launch the app on my Nvidia Shield TV, it still takes two or more steps before I get to a live TV channel.
If any of the car more tech savvy folks on here can tell me what I'm doing wrong or maybe help by showing me any tweak I could try to make the app launch to a live TV channel, I would be forever grateful!
Thanks so much!

Is there any way to see Prime Video on mx9 pro?

Welcome to the whole forum, I'm new here and I hope to find a way to solve a problem I have with my android tv box MX9 pro. The first thing I did to whatch Prime Video was to install it from the play store. The application works, allows me to log in and gives me all the movies, tv series available. But when I want to watch a video content, whatever it is, the movie starts for about a second then closes (crashes) and returns to the home page of the chosen content.
Then i tried to install the version for Android TV, obviously not through the play store, and even in this case I log in regularly. When I want to see a video content, the video does not start but constantly remaining the buffering circle.
Finally I tried to see if I could bypass the application by going through KODI and I installed the Sandmann79 add-on for prime video and, although with a different procedure, I regularly access my Prime account. When I want to start watching a video content, after setting the standard kodi player, this seems to start regularly, the time bar advances but the screen remains blank and nothing is heard.
At this point I have exhausted all the options available to me and I am forced to ask for help in this forum.
Is it really impossible to play the videos of the first videos with this device?
purbane said:
Welcome to the whole forum, I'm new here and I hope to find a way to solve a problem.........
Click to expand...
Click to collapse
I don't have this device but, I'm just wondering if the following will also be helpful for what you are looking for. Don't be afraid to ask for some member guidance within it too.
https://forum.xda-developers.com/showthread.php?t=3762965
Good Luck!
~~~~~~~~~~~~~~~
UNLESS asked to do so, PLEASE don't PM me regarding support. Sent using The ClaRetoX Forum App on my SM-G900T device.
Thank you, i had already Read that post and i tried the last apk 4.10.3 of [email protected] but using that apk, i got an error of internet connection when i tried to watch a video. What i am trying now is to set VLC as external default player in kodi to make sure that all the videos launched by kodi are opened with vlc that always reads everything. There is an xml file to be integrated into a specific folder of kodi but then, when I want to open the video, it gives me a message that there is an external player but I do not open it then, yet, I can not say if this additional method it works or not.
Anyway the procedure suggested in the post you conseiled me doesn't work, at least for me.
Thanks Anyway.
Rockchip, the chipset company already fixed the problem of Amazon Prime Video not working over a year ago on similar devices.
The manufacturer of your tv box must have really outdated firmware and zero support since they didn't fix it.
But Amazon also blocks the tablet app from working on devices with traces of AndroidTV as in your case and the AndroidTV app only works on full AndroidTV devices having Playready 3 DRM, which your device doesn't have, thus the error with the AndroidTV app.
You can use the Kodi addon, it works correctly, check if your are using the latest version and login from the addon's settings and wait, also make sure the InputStream addon is enabled and changed to InputStream and not Kodi or something else.
Thank you. I don't think My Android Device is out dated because received Android 8. Anyway if the problem is with drm 3 no way. Not even with kodi works, i tried all i could try. I installed addon prime video of sandmann79 and enabled inputstream but i only get The movie starting with no image neither sound, only White screen and time bar going on. Therefore i wanted to try an external player as vlc.....
I think i can't go on anymore, the Device doesn't send anymore video Signal to my tv so i can't anymore display it on the tv..... Definitively broken.
At the end of all i got a conclusión that only a tv box is worthy of bringing this name, ie nvidia shield tv, albeit with all its flaws. I had one and despite very few apps were on the play store (Chrome on all), did not have an on / off button, did not display all the shortcuts in the app section, had absolutely no such problems. I gave it back because I did not like these things but I did not think that these Chinese boxes were such a crap. I tried h96 max +, mx9 pro and both of them stopped after two days of work. I think to back to buy a shield tv, the only box worked fine with prime video, Netflix, without lags thanks to his powerful hardware.

Can't cast to Nvidia Shield TV

I've tried both smart view (which I believe is only for Samsung smart TVs) and Google home app. I'm trying to cast to my Nvidia shield through the Google home app on the tablet. All I get is a blank screen on the tv. Seems like everything is connected. Home app sees the tv and I hit cast to it and the tablet shows that its casting but all I get on the tv is a blank screen. Anyone else having this issue??
codygs83 said:
I've tried both smart view (which I believe is only for Samsung smart TVs) and Google home app. I'm trying to cast to my Nvidia shield through the Google home app on the tablet. All I get is a blank screen on the tv. Seems like everything is connected. Home app sees the tv and I hit cast to it and the tablet shows that its casting but all I get on the tv is a blank screen. Anyone else having this issue??
Click to expand...
Click to collapse
I am able to cast via Smartview to my Sony smart TV, Chromecast and Microsoft wireless display adapter on my desktop Monitors. The casting is a little finnicky when my Smart TV is running an app, e.g. YouTube video, otherwise it works fine for me.
Have no luck to do the reverse casting to the tablet via Smartview though.
I'm having issues as well.
Can't cast from my Tab S6 to the Shield.
The screen goes black but nothing happens.
After a while "screen casting has ended" is shown on the tablet.
Casting from my S10 works just fine though.
No idea what's going on.
I am also unable to cast via the google Home app, just black screen then a message saying casting has stopped of something. I can still cast content from the tablet to the Shield such as video from a streaming app,
Connected
I too was having the same exact issue. All was working fine until recently. What I did was used my phone to connect to Shield via smartview. Once connected I opened smartview on the tablet and was able to connect. I only tried once, however I searched rebooted, etc... Still couldn't find a way until today. Good luck I see it's been awhile since last post.
Yep. Also cannot cast screen to my Sony TV - Neither with Smart View nor Google Home. This is either a problem exclusive to the Tablet, Android 9 or root.
My Galaxy S10 can cast to my TV without any issue, running Android 10 and NOT rooted.
What firmware ect is everyone running? I'm on Pie, SK1 and rooted.
Are you guys using a VPN? If so, try disabling it and try again.

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