Online video playback start freezes - OnePlus X Q&A, Help & Troubleshooting

I've lately faced a problem that keeps haunting me on a daily basis.
Whenever I startup a Youtube video from the app, or a Twitch stream or even open a video link with MX Player, I hear the audio normally but the picture is freezed or very low fps for the first 4-10 seconds. This literally happens almost every time when I start watching an online video. Usually when I start the video a few times again or skip to like 0:02 it starts normally. Sometimes this happens when I do a longer skip during the video as well.
It's very annoying and it definitely started happening after the OS updates. My OPX has been working brilliantly otherwise for 5 weeks now and the only customised thing in it is the Google Now launcher I've been using since day 2. My mobile internet is a constant 15/5 mbit 3G plan and this happens on a 10/10 mbit WiFi as well.
Anyone else facing similiar problems?
edit: This seems to happen only when YouTube/Twitch starts the video in HD. When I set YT's quality to 480p or lower and start the next video in that quality, the problems seems to go away. Naturally I expect this phone and this 3G internet to start online videos in HD.

make sure you've updated to oxygen os to V 2.1.3 , if you did, make sure the OPX RAM is not fully loaded by closing recent apps, or check the device storage to make sure it's not almost full, if problem still exist try to wipe cache partition through recovery cuz some phones from different careers comes with same problem in playing music or videos but after wiping cache all goes good, if it didn't work with u so it will be strange thing, i have problems with twitch but not the other apps, hope i helped u.

Related

[Q] Camera video recording hanging

Hi guys.
i've had my prime for awhile now, used it's video recording before, but today it seems to be having some problems.
1. Video Recording in Full HD 1080p for 1 min, once i click on the stop, it hangs there for quite awhile, and ultimately pops up the message box "camera app has hanged" , even if i click wait, the camera seems to hang indefinitely and the only way for me to close it is to force reboot.
2. If i record at 20sec or 40sec, it doesn't have a problem. though it hangs around (i think it's converting the videos)
anyone else have this problem? also anyone knows of any alternative camera app other then the stock one?
Mine did the same thing the other night and I had to force close it. When I tried to relaunch the application it said it could not connect to the camera device. I had to do a full shutdown and reboot. I think there are too many bugs either in the OS, the application or the tablet. If you find a better camera app let me know please.
Glad to hear i'm not the only one
There's a few more things i noticed though. This only happened after the recent update. So i'm guessing it's a software problem.
2nd thing is, i'm wondering if it is necessary to actually do a conversion after the video recording. My HD2 phone can record videos without any hanging after i click on the stop button.
Not much hanging or crashes here but I do experience freezes when zooming while recording video. Wondered if this was app or hardware...
hmm i tried on a friend's Transformer (not prime)
Their video recording is seemless.. the moment i click the stop recording button. the recording stops instantly and no hanging or anything..
i'm wondering if it has anything to do with our multiple updates..
I do remember multiple reports of the Prime's very poor disk performance. It scored very low on multiple benchmarks.
Update on this. i sent my Prime to ASus service center. Reported this pproblem + another dock problem. Will update once i get my prime back
Update on this. I just got my prime back. They did a excellent job. Completely fixed now. Video recording is fluid. Even recording for 20sec / 40 sec / 1 min, it stops immediately. I guess just a re-fresh would have solved the problem but since i had another dock problem which they'll need to fix, they fixed this at the same time.

Netflix problem

Hello,
I flashed the new, official build of ICS for my U.S. Tab and Netflix has been having issues since I did it. It never had problems before, but now the video consistently freezes when I try to watch. Things run fine at the beginning, but the video stops after like a minute and the audio continues on as normal. This is the only problem I've encountered so far. Any suggestions on how to fix this?
There are a cpl of threads open on this one...have a look around for details. One work around if its freezing on HD is to lower the quality in the app...you could also try clearing cache. Search the forum and you'll find the threads...sorry I'm being lazy, about to run out...good luck!
For me nothing worked but switching to "better quality" in the Netflix account settings (Manage video quality). -> http://forum.xda-developers.com/showpost.php?p=29623239&postcount=40

[Q] HELP!! Android 4.0 video streaming capability

Hi all,
I have a bit of a complicated, advanced question which i think would also require an advanced complex solution (hope im wrong and there is a quick fix). Basically the problem i am experiencing is with my 7" android 4.0.4 tablet phone and video streaming, whenever i use a video streaming app e.g youtube, hubi etc etc the video wont load in a proper fashion. What i mean by this is even though you have a very fast internet connection e.g wifi, the video wont load properly and i will experience pauses before the video needs to pre-load again but for some reason wont continue to pre-load as it should, it would stop pre-loading after a few seconds then when the play marker reaches the pre-load marker it would stop before it starts to pre-load again which causes video pauses while playing. The video will take unusually long to start up, once started it will play for a short while before it pauses again to load up again. Let me make this clear to all who may attempt to answer this question, it is not a problem of the wifi reception becuase full reception is received and my download rate is 38 MBPs. It's something to do with how the movies are pre-loaded it seems the apps i am having problems with afore mentioned have a technical fault in pre-loading the video streams. Further to help you understand ive realised flash tehcnology movies pre-load beautifully and smoothly e.g the video stream pre-loads quickly in seconds and the whole movie would take a couple of minutes to pre-load as is expected with a 38 Mbps DL rate. The same problem is experienced via 3G high speed connection. I personally think the problem lies within the android OS and NOT with the connection methods e.g wifi and 3G. Any help would be much appreciated.
To help you help me, here is some information about my tablet phone:
The latest 7" dual sim tablet phone
OS: Android 4.0.4
Kernel version: 3.0.13
Model: ALPS.MID

LGV30+ video playback problem

I'm looking for a solution for a video playback problem my LG-H930DS (SEA) has after the 8.0 Oreo update. When I start the phone everything is working well, but after a few minutes of normal usage the built-in videoplayer cannot play video recordings made by the phone itself. It says "Cannot play video - This file type is not supported" Then I have to restart the phone to get it working again. But it fails nearly every day. I wouldn't mind this failing because I can choose a different app to play the gallery videos, but the problem is that Snap-chat videos fail to play as well when this happens, until next restart. That's the bug I cannot have. Also when the phone gets into the state of not playing videos, the ringtones and alarm clock make no sound.
To start the problem I only have to open a few random web pages in chrome, open the gallery a few times, play some videos , and in a few minutes of this usage video playback crashes. MX player, VLC and youtube still work though.
I have done a lot of troubleshooting for this problem:
Full restore of the phone
Flashed different firmwares, H930DS20b, H930DS20d, and the european variant H93020d
Tried with no apps installed, other then preinstalled ones
Tried it in safe mode
But the problem always remains.
I always use the same google account. And after upgrading to 8.0 the problem does not seem to start until I restart the phone for the first time, after that it's constantly failing. Don't know if it starts when the memory gets close to full or not, but nothing else is failing on the phone.
I have now downgraded my phone to the Android Nougat 7.1.2 (H930DS10d) and this problem is not there, no matter how hard I try to replicate it.
I can only find one link on google where this problem is reported. (problem #6)
I have contacted LG Support, and they had never heard about this, and wanted me to send my phone in for repairs. But I'm not willing to pay for shipping from Europe to Asia, if this is just a software problem.
Is someone else getting this problem, or does know a fix or a workaround for it? Or is there a way for me to view the errors the phone is running into?
Sorry for the long post, hope someone is willing to read it and give me a little help
I finally found out what the problem is. It's actually just media files in the storage I use every day. These files only contain audio, but have the extension .ts. Video playback on the phone fails because the gallery is trying to create thumbnails of them to display. The workaround for the problem was to place a .nomedia file in the folder containing those files, to hide them from the gallery. After that the problem stopped. I've been using these files for years, and it has never been a problem until Android 8.
have you tried some other video player?
stock one is quite basic and thin.
Hi, yes I do use another players, but the gallery is failing video plaback in snapchat and stopping ringtones and alarms from working aswell, without using the stock player.
Same problem here with LG V30
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
I've been using LG phones ever since the G2 and never had any other phone or any problems with them. This one though is getting really annoying.
I hate these Q&A format threads with a passion. I wish people would just open regular threads...
Jopson said:
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
Click to expand...
Click to collapse
Have you tried other video players like VLC, MXPlayer?
Yes sir I did many players and VLC is always on all my devices and it also gets stuck. I'll try the .nomedia file and see how that works
And I have a problem with the smoothness of video playback in gallery, whether it's a bluray movie in mp4/mkv FHD format, or from camera in FHD or in 4k is always on Android 8.0 I have a delicate jam, how would he lose single frames every 0.7sec ~ 0 , 25sec. I came back for testing on 7.1.2 and it is perfectly smooth always, as soon as I updated to 8.0 version 20d or the latest 21h there are jam ... how b was an oreo error, quite a few friends did not catch up with this problem, I'm a perfectionist and I look at every detail whether it's a video or sound, that's why I chose the highest model of the phone.
LG releases more patches (already 4) and as soon as it appears oreo are staples. You can see that this is a pfroblem with support for video caps because MX Player also has micro jams on the hardware codec.
Interestingly, youtube is fluid.
I only hope that the Android Pie will be improved.
I'm having the same problem as well please let me know when you will find the solution to this problem of smoothness of video
At first it was running smooth AF but after some time i noticed the problem after 1 day of use.
Reseting the phone didnt work.

Question Videos stops playing in apps

I have been experiencing this weird bug where after a day or two, videos inside apps like prime video, youtube, vanced stop working (tested only these). The video works fine when I open youtube in browser but these app seem like stuck in a loading state. Even funnier thing is that I couldn't record my screen when this happens. The screen recording floating window hangs as well. The only thing that I know fixes this is a restart.
Please help me out guys. If you want then I can record the screen using another device.
Haven't faced anything like this on my nord 2. I advice you to do a factory reset and do check whether you are in the latest build or not.
I am facing similar issue please someone help

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