Help! Modified Android on New Handset? - Android Q&A, Help & Troubleshooting

Hi, thought I'd come here as it seems to be full of Android experts!
I bought a Samsung Galaxy Mini S4 - GT-I9195I from eBay.
The phone was brand new, but not sealed and the phone had already been through the initial setup process, although all the new stickers were all over it.
However, when I try to update the handset, I get this message -
The operating system on your device has been modified in an unauthorised way. Try downloading software updates using Samsung Kies on your PC
Could this be down to apps that are installed? (Whatsapp, a Countdown game)? I have tried to use the Samsung software but get told after the latest update has downloaded that there was an error verifying it?
I'm really not sure if the phone has been hacked or not. Could this message be because the seller unlocked the handset? When I view the status of the phone in settings, everything looks normal although shaded out. It's on Android 4.4.4. Build no. KTU84P.I9195IXXU1AOD1
Hope someone can help.
Thanks

Related

[Q] Non-UK purchased S3 Modified Error

Hi all
I have a user at work who purchased an S3 in the US and has since been using it fine in the UK, but now when trying to update the software there is an error of - This device has been modified no updates available, also when using Kies I still cannot update the software for them:
- The S3 has never had an SD Card, and still doesn't have one
- It has never been rooted, simply used out of the box
I've tried booting it into safe mode and wiping the cache but still no joy
Thanks
Please don't reply
Please don't reply. User is taking phone back

[Q] Operating system

Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.
Tejus Mehta said:
Dear Friends i have Samsung Galaxy S2 GT-I9100 phone bought in india in 2012 december. The phone was working fine with operating system which came with phone. suddenly today i felt to change the operating system to latest android OS jellybean. let me tell you one thing i am not a guru in this type of things so i tried whatever i could see on internet and installed Android version 4.3.1, Slim version Slim-4.3.build.2-OFFICIAL-1334.
Now my problem is the phone is working only for making phone calls and receiving phone calls. i cant even do SMS from this phone & its completely different then how it was. moreover i am not able to install whatsapp on this phone. and i am not able to see any google apps on the phone. neither my contact list is visible i had more then 700 contacts . and when i go on internet via WIFI and try to download whatsapp it says there is NO DEVICE. i am now confused and i dont know what to do. please can any one help me with simple steps how can I get my old version back or atleast how can i get google play store on this phone. Another important thing i tried to connect through Kies but even thats failure my device does not get connected to Samsung Kies anymore. i am worried i hope i havnt lost all my contacts.:
Click to expand...
Click to collapse
go back to stock rom by flashing it via odin .then just refer to this links to understand all droid's stuff http://trendblog.net/guide-to-android-rooting-custom-roms-apps-2014-edition/ or http://lifehacker.com/5789397/the-always-up-to-date-guide-to-rooting-any-android-phone
and i have got list of good roms so refer this http://androidcure.com/best-kitkat-roms-samsung-galaxy-s-ii-i9100/
now you are good to go for Flashing and using Custom roms !!
es0tericcha0s said:
You have to install the Google Apps as a separate install when dealing with most non stock roms. Surely the guide you were looking at mentioned that...? Weird that you are having issues with Sms as it's rare roms have that trouble. Which messaging app are you using? Your contacts aren't there because you wiped your phone, installed a new operating system, and didn't install the Google apps to resync your account. I'm confused on why you're surprised by that... Kies doesn't work on non stock roms and is a much inferior tool vs Odin. Also, didn't you do a nandroid backup before installing Slim? If so, you could just restore that and you would be back to the previous version in like 10 minutes. If you didn't...well, you weren't looking at the right guides then. I think Slim is 10x better than stock, personally but depending on the phone and version, there can be some minor issues.
I think that Whatsapp doesn't recognize your phone because of the custom DPI. If you set that to stock value, it should work.
Click to expand...
Click to collapse
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp
Tejus Mehta said:
Thanks for your reply.
How can install whatsapp as i am not able to locate play store icon on my phone any more. and you are correct about SMS my SMS is working. i was not seeing very well. please guide me how to install playstore and whatsapp
Click to expand...
Click to collapse
I told you why you didn't have the Play Store in the very first sentence.
http://www.slimroms.net/index.php/d...146-addons4-3/8845-slim-aio-gapps-4-3-build-2
Boot to recovery, wipe caches, install.

Galaxy Core Prime SM-G3606

Hi guys, i recently bought this phone as my iPhone is malfunctioning. I was pretty contented with the phone overall. However, one aspect of it really ticks me off which is the RAM. Apparently, there's a constant 100mb-0mb Ram available for usage. So i ended up going online and search on how to speed up the RAM. I found a link that says by having a Custom ROM downloaded, it would remove all the bloatware and such. After progressing with the patches and installations, i was quite happy with it! Until the part where i couldn't access the Google Maps,Google Play store and every single time an error will pop out saying 'Google play services has stopped working'. I had work today and i would definitely need to use my phone to get me around (Delivery rider) therefore, i decided to call my supervisor and told him i had some issues with my phone. Earlier this morning, i've tried rooting using Kingo Root/Root Genius but to no avail. Both stucked in the process of it. I've tried flashing some other Core Prime's model ROM hoping that it would work. But guess what, it didn't . Now i have my Core Prime stucked at Odin Mode saying 'could not do normal boot'.
Any fellow experts willing to help me on this?
P.S I got to know that my phone was from an import after trying the factory reset. It's from China Unicom.
Status Binary: Custom
System Status: Custom
Everytime i tried to software update, it say 'The phone has been modified bla bla bla'
rahimaris said:
Hi guys, i recently bought this phone as my iPhone is malfunctioning. I was pretty contented with the phone overall. However, one aspect of it really ticks me off which is the RAM. Apparently, there's a constant 100mb-0mb Ram available for usage. So i ended up going online and search on how to speed up the RAM. I found a link that says by having a Custom ROM downloaded, it would remove all the bloatware and such. After progressing with the patches and installations, i was quite happy with it! Until the part where i couldn't access the Google Maps,Google Play store and every single time an error will pop out saying 'Google play services has stopped working'. I had work today and i would definitely need to use my phone to get me around (Delivery rider) therefore, i decided to call my supervisor and told him i had some issues with my phone. Earlier this morning, i've tried rooting using Kingo Root/Root Genius but to no avail. Both stucked in the process of it. I've tried flashing some other Core Prime's model ROM hoping that it would work. But guess what, it didn't . Now i have my Core Prime stucked at Odin Mode saying 'could not do normal boot'.
Any fellow experts willing to help me on this?
P.S I got to know that my phone was from an import after trying the factory reset. It's from China Unicom.
Status Binary: Custom
System Status: Custom
Everytime i tried to software update, it say 'The phone has been modified bla bla bla'
Click to expand...
Click to collapse
Do you have Cricket carrier by chance? I'm trying to find a stock or mod ROM for my sm-g360az ( Cricket Galaxy core prime) and the closest thing in official updates I could find is the sm-g3606 CHU region.. So I know my phone was made in China but I'm curious if that stock would work.

unrooted lenovo tab 2 10-70 - unable to update OS

The 5.0.1 Android unrooted tablet was sent to a service lab, where it came back from having its motherboard replaced, when for some reason its OS was downgraded to Android 4.4.4. Since then some apps do not work, such as TV apps (that worked fine before) - the tab cannot play movies and shows on those apps, although those apps are supposed to work on Android 4.3 and so on. Moreover, since then I cannot update my OS, tab saying that I have the latest version (which is obviously not true) and when going to the Tool Kit saying that "An error has encountered when installing the recommended incremental update pack". Factory Data Reset did not do anything. According to the Root Checker, the device was not rooted, although it seems to me that the lab has messed with my OS. What do you think? The lab says though that my OS is "beyond their control" and that they could not have touched it, just replaced the motherboard with an original one, suggesting me "just to wait" for the update to come out, which I am sure will never happen. Any suggestions how to solve this? Do you think that the lab has messed with my OS or what do you think happened here? Thanks a lot, guys!
Can anyone answer that?
Can anyone answer that please?

Samsung S8 Active (SM-G892A) update/flashing help!

Hello all!
Im new to the forum, so forgive me for any mistakes or mis-information.
I have a S8 Active (g892-a) with baseband version G892AUCS2BRF2, the june 6 2018 build. I had a 3rd party unlock so I can use it on T-mobile which has worked very well, but i believe this is the reason i dont get any updates.
I cannot seem to get any kind of updates either through the OTA manager in settings or smart switch. I've tried clearing the cache, restarting the phone, deleting smart switch and reinstalling to see if smart switch would update. but it only comes back with "your device is up to date". Is there anyway I can get my phone to update? Either through odin or through smart switch. I would love to update to 9 whenever it is available for the active, but would still like to get normal updates that are more recent. Possibly I can flash G892U firmware onto it, even if its G892A?
Any help would be greatly appreciated. Thanks!

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