Hello there,
I have been using Tesco Mobile with my Redmi Note 2 for a couple of months now and have had no problem. I decided to switch networks to a VPN called Life Mobile. They use EE's network in the UK. Since putting in the sim card today I have not been able to connect to the mobile network. I am wondering if anyone else on this network with this phone could help? I have called Life Mobile's helpline and all they wanted to do was run me through EE's apn settings. I had already used their app and also searched elsewhere on the web to find a few different APN settings but none of them worked.
One thing I'm wondering about if whether or not the custom ROM/firmware (MUI 7 I believe) that the phone shipped with (bought online from China by the way) is having anything to do with the internet problems. I get the feeling the customer service for Life Mobile were fobbing me off when they said that maybe my phone just isn't compatible with their network. Phone calls and texts work fine by the way.
Does anything think flashing the phone to the standard android ROM that's available would have any affect on the internet settings. I'm no mobile expert, and with the phone not being on general sale in the UK yet as far as I know, I would appreciate your help to get this internet/mobile data settings issues sorted, as I do use my phone for work.
Thanks in advance for comments and help.
I definitely know that the ROM that came with my phone from Gearbest was the worst piece of software that I have ever used in my life... ever. Check your MIUI build number and see if it's something like 5.xx.xx or 7.xx.xx. If it's something more like 77.55.66, then you have a knock-off and it may be eating your battery, performance, and experience (the original ROM Gearbest flashed on my phone had so much bloatware that the antivirus warned me about one of the programs every ten minutes, and heated up significantly on the home screen). If you have an unofficial ROM, try flashing a developer weekly or stable.
Hi all.
Well, would you believe it, I have spent a large part of the day trying to figure this out and finally I've done it. I'm not quite sure how but I've done it. I'll explain briefly to help anyone else who may be facing the same problem. It seems that changing the network preference setting within the sim settings from LTE to 3G did the trick. Life Mobile does not support 4G as far as I'm aware. That's no problem for me as I'm perfectly happy using 3G when necessary. After doing that and fiddling with the network settings, eventually reverting back to the automatic selection of the network as EE and using the APN default settings as given by the sim when it first was entered into the phone, things suddenly start to kick into life and we had INTERNET!
Thanks for your help in resolving this, and happy New Year to everyone.
same problem
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
bn09gp said:
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
Click to expand...
Click to collapse
Driving me crazy as well (on a Lenovo K3 Note). Still have the Tesco SIM in there. Was going to port the number on Monday, but might get them to take the damn thing back!
Tried all the suggestions above, but nothing working. Tried both SIM slots with and without the other SIM, but nothing. Grrrrr....
bn09gp said:
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
Click to expand...
Click to collapse
Well, they sent me a new SIM card and I had all the same problems until I switched on "data roaming" and it now works fine (it didn't do anything with the last SIM though, when I tried it in another phone, I had to have date roaming on in order to even get a regular signal- data still did not work). I have seen transient "R" occurring when the SIM was activated/deactivated so had suspected this as a problem.
Related
Hi,
I've had my SGS2 now for around 2 months and thought it maybe be a firmware bug, but have recently upgraded to the latest via Kies which is KE4 and still notice from time to time that the my 3G just wont work.
If I try and access anything via 3G for example webpages you just get page cannot be found, but strangely enough what I have noticed the is H symbol will have a Green UP arrow active but nothing ever happens. In order for me to fix it I have to disable 3G via apndriod and then turn it back on again, as soon as this is done the 3G works as normal. Does anyone know of a fix for this?
I'm on the O2 network if that helps but I think its more than likely a bug with the firmware/phone.
Cheers in advance.
Davey
I've noticed it happen once or twice... but I just hold the power button, and then de-activate and then re-activate the connection from the popup menu. Sometimes when it has hung it can take a fair while to kill it after de-activating as well. But its literally only happened 2 or 3 times in the whole time I've had it; I've had catastrophic battery drainage more often which is a lot more annoying.
I've had the same issues on my phone aswell. I just got mine back from the repair shop and the problem still remains. The guys on the repairshop said it worked fine when they had it, but now its the same again. I dont know if it is my network operator who has problems with my phone staying online or what it is. But its damn annoying, I to have to disable / re-enable the 3G connection for it to start to work again.
I've yet to find a fix for this.. I'm on a network called OneCall, in Norway.
Any tips would be great
I had the same problem when I disabled fast dormancy.
Hello. Since about a week ago, I have this problem PERSISTENTLY. My phone is 3 months' old, I bought it new and unbranded from a store in town, and never rooted it. Only thing I did was upgrading the firmware through kies to the latest version available in my contry (KE7 if I'm not wrong). I have adroid version 2.3.3.
Well, I have found no solution to this problem that is absolutely unbearable.
I shall get rid of this phone as soon as I can because I am really annoyed by discovering problems after problems. I never had any iPhone, but I will try buying the iPhone 5 when it comes out. Hopefully it will work better. After all, it can't be so difficult to make a phone better than this one!
By the way:
I have 2 contracts with vodafone, one on this phone and.the other on a Nokia n95 8GB. Tried swapping the sim cards. Reault is that after the swap on the nokia there still are no problems whereas the SGS2 is still hanging on 3G and H.
So it isn't a problem of the operator, neither it is a problem of sim cards (also because they are different, one is 32k and the other is newer, and 128k).
Now, before throwing this absolute crap of a phone out of the window, I'd like to try a factory reset. But the question is: will I have to reinstall feom scatch every single app, after the reset? Is there a way to back up allbthe installed apps and easily reinstall them, without rooting the phone? I absolutely don't want to root the phone because I'm pretty sure I will end up selling it and so I don't want to loose the warranty.
Sent from my GT-I9100 using XDA App
Factory reset will mean you lost all data, everything on the phone that you dont backup.
But that might not fix it, your best bet is to try a newer modem, as its more a modem issue not a rom issue.
Thank you, veyka.
I just seem to habe found the solution! I disabled fast dormancy by dialing *#9900# (there's a hidden menu).
So far it's working great! It appears that my mobile network is not optimised for that protocol, therefore it must be disabled im.order to get proper internet connection.
So... anybody with this problem, try dialing *#9900# and tapping on "Disable fast dormancy" it is a fully reversible action (just in ca se...). Im fact, it cam be re-enabled at any time from the same hidde menu.
POST NOTE: No. This doesn't work. I spoke too soon...
Sent from my GT-I9100 using XDA App
This problem has been around for a while and I read somewhere that Samsung said they were working on a fix for it. I have had the problem from day 1 and it still does occur with Fast Dormancy disabled. I don't know if some of the newer Firmwares have fixed this or not. I am running official UK KF3 Firmware.
In fact, the fast dormancy trick worked only foe a short time. Now I'm back on wifi. What a disaster of a phone.
I talked to my network operator last night. They told me to go to settings->wireless and network->Mobile networks->Network operators and set it to manual, instead of automatic.
After this it seems like the problem wanished, but it might be just for now. Will test for a few days and come back to this!
Hey this is certainly a good suggestion! Maybe when signal is poor the phone starts searching for other networks and drops the connection. Good point indeed. I will make some trials as well.
Cheers
Hi I am currently a T - Mobile customer and when I originally bought my Samsung Galaxy S2 with the company, I thought I could take advantage of using both the T - Mobile network and 2G services of the T - Mobile Orange Network.
However after successfully using it for the first 2 weeks, after my KE7 firmware update, I have an unbranded phone, it did not connect to the network anymore, stating, even if I manually select T - Mobile Orange in GSM mode only, Cannot registor with network, Unable to connect, then it states it is registered and yet I have emergency calls only stated and not either T - Mobile or even T - Mobile Orange. Then it will not connect to either network manually until I restart the phone.
I have since flashed my phone with various other firmwares, am currently on cognition s2 1.13, it's a great Rom, and still the same thing occurs.
I have contacted T - Mobile, they can't fix it, I have took the phone to a Samsung Repairer and they couldn't see anything wrong, stating it was a fault with Orange, as the guy in the shop's T - Mobile branded Galaxy s2 did the same.
Anyone solved the mystery, or is able to explain the issue to me?
It's doing my nut in, I have had phones like these for years, flashed them and enjoyed them, and usually work things out for myself, my last phone was an Samsung I8910, which was great with custom firmware support and I must say the Galaxy s2 is by far my favourite ever phone, but even my Samsung Omnia I8910 works properly on T - Mobile and Orange, and the latest and greatest phone won't!!
Have you tried flashing a different modem? Seeing as the cognition rom is based on I9100XXKG1, I know of a couple of forum members that have had trouble with the KG1 modem, and had to revert to the KF2 modem.
Worth a try? It won't wipe you phone of anything daft either.
List of official modems: http://forum.xda-developers.com/showthread.php?t=1131950
Before you do anything, can you dial*#1234# and just check what phone software is installed?
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
mattisfaction said:
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
Click to expand...
Click to collapse
one moment, I'm on t-mobile aswell.
text YES to 2121.
Homer moment: Doh, you cant text can you?
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
mattisfaction said:
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
Click to expand...
Click to collapse
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
stoney73 said:
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
Click to expand...
Click to collapse
I just looked in data/private and do not have an everythingeverywhere app, plus I have just again text 2121 and still cannot use the orange network
Cheers for your advice though mate
johncmolyneux said:
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Click to expand...
Click to collapse
Cheers for the information
Unfortunately if I let mine automatically switch network, it switches to emergency calls only if I am out of a t mobile network range, not orange, and it used to switch to orange no problem
Then when it is in emergency calls only, I have to turn it on and off to get it to work at all, as it will not register back to T mobile
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
stoney73 said:
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
Click to expand...
Click to collapse
Yes it is, cheers for all your help. It's very frustrating and I can't fathom it out, so cheers for trying yourself
You don't need data roaming ticked in order to use Orange. T-mobile and Orange are both considered 'home' networks.
I'm on T-Mobile without data roaming ticked and it switches automatically to Orange without any issues. Might be worth phoning t-mobile up and seeing if there's some sort of issue with your account.
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
dirobeshploppy said:
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
Click to expand...
Click to collapse
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Joey2o11 said:
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Click to expand...
Click to collapse
Was browsing the list of stock apk's here:-
https://spreadsheets.google.com/spreadsheet/pub?hl=en_US&hl=en_US&key=0Ag43oj7rLQP4dENZcmhGN0ZUa3pHSENVeXlqUm5vV0E&single=true&gid=0&output=html
and noticed the "com.orange.authentication.simcard.permission" reference and when I checked via titanium it wasn't installed so I tried it and it sorted out my problem.
Hiya guys. Sorry to jump on this thread but I am having the same issue as OP. I'd just like to give you an update on what I know so far. It is a nightmare trying to speak to someone at T-Mobile who actually knows whats going on, but I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
It is not a ROM issue - it is a T-Mobile/Orange fault
stephan.pieri said:
... I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
Click to expand...
Click to collapse
Absolutely right Steph, it is not ROM related.
T-Mobile have acknowledged that there is a problem with registering T-Mobile customers on T'Orange cell towers.
I've been having this issue for a couple of weeks now (also in East Anglia), and after a lot of perseverance I got transferred to Level 2 support (Technical Support - not Customer Support) last Monday. They said there was a 'rectifier problem' on a mast in Henny Street, near Sudbury, Suffolk at the end of June and it has had a knock-on effect on other masts in the area. It was/is a level 2 priority for fix.
I wasn't happy with that explanation as it happens all over Suffolk!
Still with the issue on Thursday, I called them again and got straight through to Level 2 as they had marked my account as an on-going problem which Customer Support (in the Philippines) couldn't handle.
While explaining in detail the 'Your SIM does not allow you to connect to this network' problem the Guy I was talking to received an internal notification that they were aware of issues registering on T'Orange cells, that they'd known about it for 72 hours, have no idea what is causing it, and no eta to fix.
I've been using a forced connection to T'Orange for the last couple of days (poor T-Mo signal in house which always caused it to hunt for T'Orange anyway). Downside of course is that it won't get a 3G signal when forced into T'Orange mode.
Still happening today so need to give them another prod...
Oh, and I found this thread searching for answers - I don't have a Galaxy S, I have a Desire. Further proof that it isn't ROM related.
I'll update when I find out more from them.
Aaron
Just spoken to them again, problem is still on-going, they are still investigating and looking for more samples of the problem to try and isolate the issue. In light of that I would suggest anyone else having this to phone them and ask for Technical Support and register the fault - the more samples they have, the better chance of getting it resolved.
In other words, they still don't know what's causing it or when they'll fix it.
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Go back to your network/phone provider .
Or flash different modem .
jje
I am having this issue too. I may be wrong, but i realise this happens if i turn off my Wifi, the 3G will not want to connect to the 3G network.. Anyone else having such problem?
By the way mine is International version (Location: Singapore)
I'm having a similar problem where I have a good 3G/H/H+ connection but data seems to drop intermittently across all applications - I get the same sort of error message in browsers/facebook/twitter that you receive when you have no signal.
Anyone have anything similar and know of any fix?
I am not having such issue so far. I been updating my SGS3 using over-the-air update. I guess the MODEM has been updated as well.
Go to market and download "fast dormancy"(by gorkhanmoral) then disable it and reboot.
Check if your speed has improved,if it got worse then enable it again.
U need ROOT to use this tool.
I it didn't help, then flash a different modem
This is good modem
Cwm flashable
flame1845 said:
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Click to expand...
Click to collapse
have you got any battery saving app like juice defender installed in your phone?
Is mobile data working at all? or is it constantly "uploading" but never "downloading" (up arrow lights but not down).
If what I just described is your issue then this is a network issue relating to android in general.
Basically your phone will be connected to two radio towers and gets confused as to which one it should use, rebooting or flight mode may help force it onto one tower or you may have to speak to your carriers "high network technical team" or whatever they are called for you to get them to force it onto one tower.
I had this issue on the HTC hero (a long time ago now) and it took 9 months for Orange UK to work out what was going on.
and it took 9 months for Orange UK to work out what was going on.
Click to expand...
Click to collapse
Congrats. Orange Luxembourg (my gf's network provider) still hasn't got a clue.. But they seem rather clueless about everything except writing invoices.
Flashing an Asian modem on her S2 made the issue far less prominent since they seem not to get confused by antenna ping-pong. (Tango Luxembourg, my carrier, has this issue too in the main city)
Ok, I've had issues with this phone that began with a bad battery. I got a new battery through insurance and my problems continued, even worsened. The phone will lose network connection constantly. It will reboot on it's own or during use. This is the only way it will obtain network connection once lost.... I went to at&t a million times and they flashed it for me a few times, replaced my SIM card three timesthis month and no luck. I decided to be brave and root it with cyanogenmods latest 4.4.2 kitkat (which I love, props to them) and it still continues to do the same crap! It's getting old and im beginning to think it must be a hardware issue, but I read about flashing a modem for the phone. Does anyone know if this might solve the problem or is it likely a hardware malfunction?
It seems to cause the most issues when im not on wifi or when LTE is activated.
Tried the *#*#4636#*#* code to change the connectivity settings but the only option im allowed to use is the lte/gsm auto (PRL).
Any advice is appreciated.... my next option is shooting it with my shotgun and using it as a conversational piece at the office.... maybe a
A paperweight??
thank you for your time.
educateme said:
Ok, I've had issues with this phone that began with a bad battery. I got a new battery through insurance and my problems continued, even worsened. The phone will lose network connection constantly. It will reboot on it's own or during use. This is the only way it will obtain network connection once lost.... I went to at&t a million times and they flashed it for me a few times, replaced my SIM card three timesthis month and no luck. I decided to be brave and root it with cyanogenmods latest 4.4.2 kitkat (which I love, props to them) and it still continues to do the same crap! It's getting old and im beginning to think it must be a hardware issue, but I read about flashing a modem for the phone. Does anyone know if this might solve the problem or is it likely a hardware malfunction?
It seems to cause the most issues when im not on wifi or when LTE is activated.
Tried the *#*#4636#*#* code to change the connectivity settings but the only option im allowed to use is the lte/gsm auto (PRL).
Any advice is appreciated.... my next option is shooting it with my shotgun and using it as a conversational piece at the office.... maybe a
A paperweight??
thank you for your time.
Click to expand...
Click to collapse
Could be a modem issue, could be as simple as changing you APN settings. Where is your location? Could be affecting you a bit. Run a search, many have had this issue.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
educateme said:
Ok, I've had issues with this phone that began with a bad battery. I got a new battery through insurance and my problems continued, even worsened. The phone will lose network connection constantly. It will reboot on it's own or during use. This is the only way it will obtain network connection once lost.... I went to at&t a million times and they flashed it for me a few times, replaced my SIM card three timesthis month and no luck. I decided to be brave and root it with cyanogenmods latest 4.4.2 kitkat (which I love, props to them) and it still continues to do the same crap! It's getting old and im beginning to think it must be a hardware issue, but I read about flashing a modem for the phone. Does anyone know if this might solve the problem or is it likely a hardware malfunction?
It seems to cause the most issues when im not on wifi or when LTE is activated.
Tried the *#*#4636#*#* code to change the connectivity settings but the only option im allowed to use is the lte/gsm auto (PRL).
Any advice is appreciated.... my next option is shooting it with my shotgun and using it as a conversational piece at the office.... maybe a
A paperweight??
thank you for your time.
Click to expand...
Click to collapse
No need for target practice! Did you replace your phone through Asurion? If so, all replacement devices come with a 12-month limited warranty. How long have you had your replacement phone? We're here to help!
Thanks!
Asurion Social Media Team @AsurionCares
www.phoneclaim.com
AsurionCares said:
No need for target practice! Did you replace your phone through Asurion? If so, all replacement devices come with a 12-month limited warranty. How long have you had your replacement phone? We're here to help!
Thanks!
Asurion Social Media Team @AsurionCares
www.phoneclaim.com
Click to expand...
Click to collapse
No need to promote your own business here. You could have sent a PM for a company claim.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
I live in central Arkansas and I'm not exactly sure how to check my APN settings...?? And if it's a common issue based on location, why does AT&T not recommend a solution to anyone with problems? Or do they and I just don't know?
I've ran this phone on straightalk 3g for about a year. Recently upgtaded to a lte sim and loose signal a lot since. Miss calls. Don't get text. I have read certain art lte towers have this problem. Sounds good since my wife's s4 has same problem. Both phones ran fine and got calls on 3g sims
educateme said:
I live in central Arkansas and I'm not exactly sure how to check my APN settings...?? And if it's a common issue based on location, why does AT&T not recommend a solution to anyone with problems? Or do they and I just don't know?
Click to expand...
Click to collapse
I found the settings directly through the AT&T website but theyb only povide 4G HSPA+ settings.. which are not LTE.
Follow this steps and check if your APN settings match, and if they don't then just create a new profile with the settings in this link:
http://forums.androidcentral.com/go...ogle-nexus-5-t-lte-apns-network-settings.html
Techinically, this settings are stated to be for the Nexus 5, but the APN are carrier based, so regardless if it states Nexus 5 APN settings they would still work for our OG Note
You should be able to get to your settings by going to settings / wireless data & networks ---more / mobile networks --- Access Point Names
Hope this helps!
Hey all,
I am hoping somebody can guide me in regards to an issue I am facing.
I was working on my car a few days back and left the Elephone S8 on the car seat not realizing that it was being hit directly by the sun. After I was done, I picked up the phone and it was very very hot. I then went inside and let the phone cool off.
Since the above, I notice that I struggle to pick up reception. I have tried different firmware, replaced sim cards, everything. It seems to only be affecting certain MHZ bands as 4G LTE work, 3G works fine, and 2G works find but not always.
I have a feeling the 2G is having issues but maybe only certain bands. I do not think it is software related but have no idea where to even start on the hardware side. I first want to try scan for towers and see which bands they use and try see which one could be giving the issue. I don't expect it to just be a lose connector as the phone has not been dropped and I have only been using it for 2 weeks. If I do send it back under warranty for repairs, they will never pick up this issue.
Elephone S8 loss of network issue
Hi.
I think is a hardware issue as the same thing happened to me after 3 weeks perfect use.
I think has nothing to do with the sun as for me happened on a snowy Sunday 10th of December in London.
I suddenly noticed that when sending email the sending would start fast and after a 2-3 seconds the network will drop to 3G and stay like that for long time until the mail app stops sending process and the phone goes back to LTE 4G.
Also when dialling a number the phone will drop from 4G to 3G and than loose the connection straight away.
When indoors the phone would have trouble registering to network for ages without success.
I picked up 4 different pay as you go cards to make shure that is not my network but still no success.
All documented in the support ticket to GB and yesterday have send it back for a refund.
I really like the phone but i am reluctant to buy another if the issue persist so will wait and see.
Hope some more comments will follow to highlight the problem and influence a solution to this.
Cheers
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Wifi
kishanach said:
I have the same issue - my wireless connection inside my home keeps dropping and connecting off and on again and again - I have two routers and maybe as I move from room to room it tries to connect to the closest router or something like that - not sure if there is a way to fix it without doing something in the routers.
Click to expand...
Click to collapse
Same problem here
My network problems are a little different. I don't have problems connecting to different wifi networks (home and work) but the phone does not activate mobile data when leaving a wifi network. I always have to restart the phone when I want to use mobile data (3G).
Kind of the same problem. Have my S8 for about a month. First it has a wifi network. When I leave the place where it is connected to wifi, it goes to 4G. But when I come back to a place with WIFI, the phone does not find any WIFI network. I have to reboot the phone. Soft reboot(a little faster) will also do/work.
Are you guys on the stock ROM?
Were you guys able to resolve your issues
MOTzYouTube said:
Are you guys on the stock ROM?
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I have the same problems with stock rom and eragon rom. I don't have a solution but I'm still hoping for a new update.
For now I found out that turning flight mode on and off again helps to switch between wifi and mobile data, so it is not necessary to reboot the phone every time.
I can confirm as well that Eragon won't resolve 3G / 4G network issues.
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
wim69 said:
I'm using my S8 for a week now with only one problem, call related.
No wifi problems but after one day of usage I couldn't use mobile data anymore I almost re-flashed my phone (unlocked bootloader, rooted and using Xposed). Turned out my provider f*cked things up. Probably because Elephone is a not known brand here. It took me some time to convince the agent on the phone that I do not own a Samsung S8 lol.
Problem was solved at the providers end.
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This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
Steve the issue you have is different. Your issue won't be resolved that way.
You would need an app that switches to 3G/4G if WiFi is not connected.
Happy too soon. After one day with mobile data it's gone again. There's a cross in the lower right corner of the mobile data icon in the status bar. I'll be calling my provider again tomorrow morning.
---------- Post added at 10:10 PM ---------- Previous post was at 10:04 PM ----------
the steve said:
This information sounds interesting. How did you manage to 'convince' the providers agent that it is not Samsung? And what did you tell it instead?
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Click to collapse
I'm not sure if the fact that I own a brand that is unknown here causes the mobile data problems. The problems I'm running into atm are
- mobile data problems, 4G is connected, but no internet
- fingerprint scanner doesn't work with my banking app
- backlight bleed in the middle of my screen
- after 3 out of 4 calls, phone freezes for about 30 seconds
- rattle in fingerprint scanner
I guess I'm about to find out how good the return policy at Banggood is ?
I highly recommend that you return the phone now.
There are so many issues with the phone that it's just not worth the time.
Hi guys, I just got the phone, but mobile data is not working. Am I missing something?
Can you attach a screenshot
screenshots: https://photos.app.goo.gl/1XdRma9YJacb4b2b2
Does your sim card work in another phone? If so, are the apn settings the same?
I managed to resolve the issue.
I'm trying to figure what went wrong at start. When I got a phone I inserted both SIM cards like this:
SIM 1 - my business phone number - provider 1
SIM 2 - my personal phone number - provider 2
I wanted to use data only on my personal phone number, so I disabled data on business number. What happened is my business SIM downloaded APN info on first boot (i assume), and then my personal SIM used this APN (which was incorrect).
To resolve issue I first inserted my personal SIM to slot 1 alone and booted. Then I changed APN profile to match my old phone's, turned off phone and inserted my business SIM to slot 2 and booted.
Now data works fine. Obviously there was APN issue but how come that phone didn't get correct APN settings per SIM?
Thanks for support!