Not connecting to Network Operators? - Galaxy S6 Edge Q&A, Help & Troubleshooting

Alright, so here's the problem:
I've had my Samsung Galaxy S6 Edge for around 4months now, having no problems with it what-so-ever.
The other day (Tuesday) having waking up, my mobile wasn't able to send or receive phone calls or SMS messages, but it was still connected to my providers internet.
I can still browse the web using my provider, giffgaff, under 4G internet but when I try to send a text or phone anyone it says: "Not registered on Network".
I've contacted my network provider and they are adamant it's nothing to do with my network, also tried my sim in another phone and it works.
Now, I checked my IMEI and it was unblocked.
Tried rooting, factory resetting my phone and putting different roms on, nothing seems to be working. My internet still works on my phone, just my network is unable to connect.
When I manually search for network I find: Vodaphone, O2, EE, 3 Network. Having tried to load it up on O2 (Giffgaff uses O2 and my network provider asked me to do so) it says it's unable to connect.
I'm just wondering, is there anyway to resolve this?
Also, my signal bar is full, and the local reception for my Network is "excellent".

Hello, i've been having the same problem and couldn't resolve this with my network provider aswell i can get connected to the network but soon as it registers to 3g it kicks me of my network operator the only temp fix i could find was go to settings, mobile networks, network mode, gsm only, then register to network to receive and send calls and texts, i've tryed everything and it's the only thing i can suggest as a temp fix .:good:

stringy94 said:
Hello, i've been having the same problem and couldn't resolve this with my network provider aswell i can get connected to the network but soon as it registers to 3g it kicks me of my network operator the only temp fix i could find was go to settings, mobile networks, network mode, gsm only, then register to network to receive and send calls and texts, i've tryed everything and it's the only thing i can suggest as a temp fix .:good:
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My APN internet works on the setting you're saying but I'm still unable to connect to my Network Operator?

Related

Unebale Conect to GPRS

Today i unlock my JasJam from my provider (Cellcom), thay give me the unlock cod.
I put Orange Sim but when i try to conect to the internet it say cant conect on roaming
Anyone know why???
Your phone knows why, it said "can not connect on roaming"
You inserted a sim card of a different provider but did not change the settings (access point). Now you are trying to access the Cellcomm Net with an Orange Sim Card so you are roaming.
BTW: Last week I was in Lithuania for some days, more or less out of curiosity I tried to check my emails with my Austrian Sim Card inserted - it worked without any problems. GPRS Data Connection via roaming, I think this will be expensive
I change the internet setting with a new access point/
but its still say "There is a problem connecting to the GPRS service in the roaming netwark you are in"
i am in the same country
Yes you are in the same country but obviously you are roaming with another network. Roaming means that you are using another network, different to your sim card.
Please check "Settings/Phone/Network", in the top you can find your current network. If its not Orange, switch "Network selection" to "manual", search for networks and set it to Orange. If its Orange ask their support for the detailed GPRS settings or have a look at their website for a *.cab file with all the settings.

[Q] Roaming and hanged connections

Hi
One week ago I moved my personal phone number to a roaming phone operator, called simyo (belongs to KPN). Several times per day when I try to access internet (I use push mail, always on gtalk, etc) cant do it. It seems is connected the internet. The coverage shows 3G and the uplink arrow shows activity. Of course I ve marked the options "Use on roaming network". I need to reset the device or turn on/off airplane mode. I had a similar problem with windows mobile time ago in other samsung device. Never had this problem with other phone operator or using the roaming operator (simyo) with other android device. Any idea?

[Q] mobile network state disconnected

ive been using the phone for a few weeks now and it was fine until today, i cant connect to the internet via edge . ive tweaked with all the settings but nothing seems to work. everything else is fine . ie i can make calls and send text's but i cant connect to the internet. i checked under the status and it shows the mobile network state is disconnected. i have no clue as to wat this is since im new to android.
pls help!
Have you turned MOBILE DATA off via the power on/off menu .
jje
ive checked that too.
Go to Settings- Wireless and Network- Mobile Networks- Access Point Names and see if the APN is ticked or not or the correct APN is ticked.
everything is back to normal again,it connected to the internet, by itself . must be a random bug in the os
problem solved. peace
I have experienced the same thing with my phone, except that it shows "activated". After a while it just started working again.
I've had the phone for a couple of months now and everything has worked fine till now, a little bugs here and there but no issues. A few weeks back (on android 2.3.3) I was unable to make or receive calls, but surprisingly was able to make text messages. I tried everything, turning flight mode on/off; the phone on/off; etc. I was on the verge of contacting Samsung but then suddenly the thing started working once I came back home from the office.
There has been no problems till then but today suddenly (now on android 2.3.6) the outgoing calls no longer work, same for outgoing text message; but I still get incoming calls and messages.
Just to be sure that this wasn't a SIM or service issue, I tried changing SIM's (different SIM did not work on the phone) and used my SIM on different phone (where it worked).
Also 3G doesn't work as well, but connection here is spotty so I wouldn't trust that. The only message I see different on the 'About Phone' tab is 'Mobile State-Disconnected'. I have full signal strength and all that.
My thoughts are that it was, or rather is a phone specific issue and would appreciate someone else's thoughts on the matter. As to my problem I assume it will sort itself out in a little while.
FYI: Samsung Galaxy S2; Android 2.3.6; NOT rooted; Indian version; On Airtel Mobile Network.
Mobile network state disconnected.
Hi guys, I have the same problem with my network connection also my 3g does not work anymore, I`m play with some secret codes like a ##72786# on my epic 4g touch sprint phone flashed to metro pcs and now I have no 3G service. In the setting menu under network status say Sprint. How can I get my 3g back?. The mobile net. 3G is on and the wifi is off. I need to change the network to metro pcs in the status setting and how can do that? Thanks for your help and sorry for my bad English.

[Q] Can't Make/Recieved Calls or SMS

Hi Guys,
My friend has asked me for some help with his x10i.
He's purchased it from a market, and it was locked to T-mobile.
Its since been network unlocked by a local store, in theory to allow use of any network sim card.
However when you boot the phone with a sim card in, it comes up on the notification bar
"Phone Not Allowed MM#6"
It will show the little signal bar full.
Checking phone status it shows
Service state - In service
Mobile Network State Disconnected.
It appears to register onto a network, be that orange o2 ect.
But we are unable to make outbound calls, receive calls.
Yet browsing via gprs is working.
I have checked the IMEI with the T mobile. They advised that the phone is clean and not barred.
I have Tried different Sim cards i know are working.
I have Flashed the Firmware back to Stock, Tried the Latest Firm and a few other different combinations.
I am now Stuck.
Any suggestions?
Thank you
Bump......?
Tiggerbits said:
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did u try calling the network provider your sim card is with? they usually may have to program the network with imei number of the phone
u can also try going to network settings, search networks and choose the one u r on.

Galaxy S6 Edge SM-G925F on T-Mobile USA and LTE/Data problems

Hello. I have an SM-G925F which I bought from Telekom Macedonia and I am still using my number from there also but I am currently in the US and would like to use it on T-Mobile USA.
I know that the device supports all the same bands as the SM-G925T model.
The problem I am having is that when my phone is set to LTE/WCDMA/GSM in the Network Mode settings, I do not have any data connection at all, only when I make a call, I start to get a data connection but only 3G/H+. If I switch my setting to WCDMA/GSM, then I get a data connection at all times like normal but it still is only 3G/H+. I have tried two different APNs and different settings in the APN but I still cannot get a data connection at all times on the LTE/WCDMA/GSM setting and I cannot get LTE/4G at all.
After contacting T-Mobile, all they came up with is to try to have the same software reinstalled on my phone. Does anyone have any experience with this and can anyone help me?
Anyone?
Call Tmobile and have them input your phone's IMEI in their system. Ask for the APN settings as well. I am on the same boat and one call to ATT got me from H to 4G. Your phone will just show 4G, not LTE but you will get LTE speeds regardless.
I tried doing that too. I called T-Mobile a few times and they confirmed my IMEI number being on the account but still no luck. It's really weird..sometimes I get 3G/H+ on the "LTE/WCDMA/GSM (auto connect)" network mode setting on the phone but most of the time, I get NO DATA connection at all..only the signal bars.
Any Update
Did you finally figure it out? Is LTE working now?

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