Related
im having a problem in which my touch pro will not sync or be recognized by ANY type of usb connection (ie, advanced network functionallity unchecked, disk drive mode) it syncs via bluetooth just fine, and when connected to the computer via usb the dialog box asking which type of connection still pops up and it still charges, but no type of connection will go through, i have tried everything except for a hard reset which is what im really avoiding because i have it finally running exactly how i wanted (complete with manila 2.1 on wm6.1 htc 2.01 rom which took me an hour to get working exactly how i wanted), any suggestions, im going crazy here
eric12341 said:
im having a problem in which my touch pro will not sync or be recognized by ANY type of usb connection (ie, advanced network functionallity unchecked, disk drive mode) it syncs via bluetooth just fine, and when connected to the computer via usb the dialog box asking which type of connection still pops up and it still charges, but no type of connection will go through, i have tried everything except for a hard reset which is what im really avoiding because i have it finally running exactly how i wanted (complete with manila 2.1 on wm6.1 htc 2.01 rom which took me an hour to get working exactly how i wanted), any suggestions, im going crazy here
Click to expand...
Click to collapse
from where i sit, it sounds like u've spent more time fussing with the no-usb problem more than the hour it'd take to "setup" your phone lol.
can you provide any more info? when did it start happening? have you tried from a couple different computers? cables? please give as much information as you have on the entire subject so we dont have to "drag it out of you" as you are the one requesting assistance dont make us do all the work
I have been having same issue with my Touch Pro. It was working great a few weeks ago...then it just stopped...my pc can't sync or recognized the device. I have been doing extensive reading on so many posts...but nothing seems to work. I finally gave up and a did a hard reset last week...guess what? It still did not work. I suspect it might be a hardware failure. Here is what i did and it was unsuccessful:
Install and then uninstall WMD...nothing, bought new OEM data cables (2 to a pack)...nothing, unchecked the advance network functionaility...nothing, someone recommend to swipe the connection inside the phone for possible dust...nothing, tried on my laptop, desktop PC, work PC and my UMPC (all worked before)...nothing, i tried different usb ports on ALL pcs...nothing, started up ICS and connect (supposedly it will install drivers needed)...nothing.
I also notice that some of the chargers I had for it-also stopped working. Only OEM chargers work now.
Also, there are MANY people complaining about this problem as well...
so I use this program, WIFI Remote Access v1 beta 4, freeware to add apps or make changes via wifi. Works great.
http://www.julien-manici.com/
Wish I could find a "fix" for this issue...I can't sent it to Sprint or have a warranty since I flashed it over to Metro PCS...like I said it was working for the past 5 months or so...
drdrewdown said:
from where i sit, it sounds like u've spent more time fussing with the no-usb problem more than the hour it'd take to "setup" your phone lol.
can you provide any more info? when did it start happening? have you tried from a couple different computers? cables? please give as much information as you have on the entire subject so we dont have to "drag it out of you" as you are the one requesting assistance dont make us do all the work
Click to expand...
Click to collapse
well probably last weekend it started happening in which WMDC would just drop the connection and wouldnt reconnect until i rebooted the PC and yesterday morning it also wouldnt connect till i rebooted the pc then it synced and added songs just fine, then i went to school and sat down on one of the computers there and worked on a paper i had to do, this was the last time it worked at all, i got back home and when i connected it to the PC no connections accepted at all, ive rebotted and soft resetted about several times to no avail.
**UPDATE**
i just bit the bullet and did a hard reset and guess what?...........still not working so im resyncing everything through bluetooth and soon will reinstall manilla2.1, after this i will be going to sprint tech support, maybe i can have it exchanged for a TP2
well so yesterday i went up to the sprint store, explained my situation to them and said that ive even done hard resets, they guy had me turn in my phone to him and said that the repair would only take 45mins well 70 passed before i saw my phone again and when i got it back they told me that the reason it wouldnt sync is due to all the 3rd party programs i had installed (only 3rd party program was spb pocket plus) all other installed programs were made by microsoft,sprint and htc. so they did a hard reset and told me it synced their computer fine and that it may be a problem with my computer so got home and it STILL DID NOT WORK!! i even plugged in my axim x51v and it synced without problems,i cant believe i wasted 5 hours of my time and pay an extra $7 for such unprofessional service. they didnt even offer me a new USB cable.
Hey eric,
I have been to other sites and there other members experiencing the same thing. This is the first time hearing it was a 3rd party app...you know it isn't an app if you do a hard reset, which I DID...and it still my pc doesn't recognize it. In my case, it was working great one day...and the next day- it just stopped working.
Now my wif also went haywire. And a hard reset didn't fix that either...
I will be getting the Touch Pro2 soon. I never experience any issues when I had the HTC Mogul...my HTC Pro...well I love it...but i can't deal with the hardware issues...I just replaced my keyboard not to long ago.
Sorry to hear Sprint gave you the run around...
edit: I read somewhere in another post...that sometimes the wifi wire can get unplugged after installing a new keyboard...I opened it up and found the wifi wire (on the back side) plugged in the wrong connector. I must have unplugged it accidentally and then plugged in on the wrong connector. Found the error...now wifi works great.
I've began to have the same issues as well. Last week I flashed vet's ROM and thats when it died. I tried hard resets and other ROMS and its still the same thing so I dont believe it was vet's ROM but more of a hardware issue.
I have no activesync functionality, no flash ability over USB, but charging and disk drive work fine.
hemirunner426 said:
I've began to have the same issues as well. Last week I flashed vet's ROM and thats when it died. I tried hard resets and other ROMS and its still the same thing so I dont believe it was vet's ROM but more of a hardware issue.
I have no activesync functionality, no flash ability over USB, but charging and disk drive work fine.
Click to expand...
Click to collapse
I never had this issue. Only internet stops working with the weather updates and skyfire, Im on metro, I just reflash the cab for the internet and that fixes that. But did anyone else try flashing a new rom like hemirunner426 did? Could be worth a shot to get it working. Sounds like urs is F'ed dood sorry.
well I bought a new usb cable from ebay for only $3.xx and since it arrived my usb functionality was restored.
Its usually a problem with the usb cord. I had this same problem before. Just go to the sprint store and they will exchange the cord for free, they also redesigned the cord do it doesnt keep breaking.
ravioli817 said:
Its usually a problem with the usb cord. I had this same problem before. Just go to the sprint store and they will exchange the cord for free, they also redesigned the cord do it doesnt keep breaking.
Click to expand...
Click to collapse
well they didnt exchange it for me,they wanted me to pay $25 for one ,descarados!!
me too
I have been testing energy and veito roms and started to get the same problem as everyone here having to reboot both tp and pc to get it to connect I get it to sync but if I leave it on it disconnects and I get usb device malfunctioning or unable to reconise device so I called sprint they told me to go to the repair center I pay my tep for 7 buck he told me it I had damaged the usb port the plastic in side was broken it had been like that from when I got it new he said it would cost me 100.00 for the Insurance to get a new one I went to the other repair center said almost the same thing the bull about this is the tep they are suppost just fix the phone no matter how the phone is broke even tho it was not broken so I called sprint they put me thru to tech support they offered me several replacement all junk phones or a refub tp so I took the tp wouldn't give me a tp2 think I am going to call retention and complaine now that I see I am not alone with this problem
I'm suddenly having this problem now.....I have switched to 2 different computers (freshly formatted), flashed to 2 other ROMs via SD card but still no luck with the sync through WMDC.....It charges the phone but will not sync. Any ideas from the gurus??
eric12341 said:
well I bought a new usb cable from ebay for only $3.xx and since it arrived my usb functionality was restored.
Click to expand...
Click to collapse
I also bought the OEM data cable for the TP....no cigar...still doesn't work. Happy to hear you got yours working.
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
amtrakcn said:
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
Click to expand...
Click to collapse
I have this same issue but I on;y have it at home where cell signal is garbage.
If I'm at work (in the city) i have zero issues.
If I work from home the phone will SOD more than once in an 8 hour period.
I'm curious, do you have a strong signal all of the time?
quiksandjesus said:
I have this same issue but I on;y have it at home where cell signal is garbage.
If I'm at work (in the city) i have zero issues.
If I work from home the phone will SOD more than once in an 8 hour period.
I'm curious, do you have a strong signal all of the time?
Click to expand...
Click to collapse
Signal is medicore at home where I charge, I use the phone a lot during the day so I cant really tell if SOD happens when siganl is good.
I don't think it has to do with the Signal. Me and my wife both have the Lumia 920 on the same Network, my wife never had this issue, I have it almost every day... I'm currently trying to get a replacement.
that happened to me once or twice before flashing portico, after flashing it never happened again
amtrakcn said:
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
Click to expand...
Click to collapse
I've had this issue, I really never payed too much attention to it but its happening more often lately, with my wife having power button issues on her iphone 5 I began to think that mine was too having the same problem. But I can actually feel the button clicking which is something I can't feel with my wife's phone.
Nokia store updates to blame?
I've been having the same issue since I bought the device. It only wakes up after pressing the VolDown-Power combination.
My device has been running the Portico update out-of-the-box (8.0.10211.204).
To see if I could pinpoint the issue, I have been wiping my device and start all over. The wipe has been done last Friday night.
About 30 minutes after initial installation it prompts me for 6 Nokia updates:
* access Point
* network+
* accessories
* audio
* display+touch
* extras+info
This time, for the first time, I have NOT applied any of these updates, and until now it has not hung.
Another thing I noticed in the past is that when I disconnect from the charger (either cabled or wireless) it makes a sound.
After applying these updates in the past that sound was gone.
I will see if my phone keeps working throughout the week and then install the updates to see what happens next.
Loki1973 said:
I've been having the same issue since I bought the device. It only wakes up after pressing the VolDown-Power combination.
My device has been running the Portico update out-of-the-box (8.0.10211.204).
To see if I could pinpoint the issue, I have been wiping my device and start all over. The wipe has been done last Friday night.
About 30 minutes after initial installation it prompts me for 6 Nokia updates:
* access Point
* network+
* accessories
* audio
* display+touch
* extras+info
This time, for the first time, I have NOT applied any of these updates, and until now it has not hung.
Another thing I noticed in the past is that when I disconnect from the charger (either cabled or wireless) it makes a sound.
After applying these updates in the past that sound was gone.
I will see if my phone keeps working throughout the week and then install the updates to see what happens next.
Click to expand...
Click to collapse
I tried the same, didn't work. Then what I did was uninstalling each one of those apps (my update list was bigger but some i couldn't uninstall as they were system settings) and then installing them back on the device instead of updating. No "SOD's" since, and i've had a lot. Hope it stays this way Either way I'm hoping the next update from nokia will fix these kinds of things.
Cheers!
mateusm said:
I tried the same, didn't work. Then what I did was uninstalling each one of those apps (my update list was bigger but some i couldn't uninstall as they were system settings) and then installing them back on the device instead of updating. No "SOD's" since, and i've had a lot. Hope it stays this way Either way I'm hoping the next update from nokia will fix these kinds of things.
Cheers!
Click to expand...
Click to collapse
I have the same problem but I think that is related to notifications, after uninstalling apps that used push notifications the phone last longer before it goes to SOD. If I use skype and whatsapp a lot the phone SOD more often and more frecuent too when I have it in my pants pockets.
I've never tried not installing the updates and the phone is wih the carrier so I can't test
I had several issues with this, and here on the forums I have made several posts thinking it was because the Keep WiFi on. But it is not!
I think it might be Battery App related. Or some other app, as some1 noted, possibly because of push notifications.
I had the last SOD several days ago, I have turned on Keep WiFi on, no SOD so far, yet before it was like several hrs after it was turned on. Also, I had overheating of the device on 2 occasions, then I have uninstalled EverNote, and everything worked fine. Again 4-5 dasys ago I had the second overheating issue, and the phone was in stand-by whole the time, I turned it off, waited 30 secs, turned it back on, no issues so far.
So, for now I cannot say what the trouble is except it is NOT OS related, it is APP related (probably an app with push notification).
The solution? Pretty unpopular, but that is the only 1, except for hard reset. Uninstall all the non-system apps from the phone, and install them back 1 by 1, and testing each app at least 24 hrs.
So far, the "safe apps" are:
[My] Windowsphone
2013 FIa Formula 1
Accuweather
Any Converter
App Deals
Archiver
Assistant WP7
Box
Battery
Chrync
Cloudy Box
XE Currency
Flashlight
GDrive
GSMArena RSS
HERE (all of them)
Michelin travel
MSN
myAppFree
NFC Interactor
PDF Reader (from pompolutz)
Ringtones
Shift Scheduler
Shrink Storage
Skype
Speedtest
Speedtest.net
Viber
Wake My PC
WhatsApp
WPCentral
Ofcourse this list is far from final, but it will give u some idea what I am using, and so far I have no SODs (Thank God)
How long has it been since the last SOD?
miodrage said:
I had several issues with this, and here on the forums I have made several posts thinking it was because the Keep WiFi on. But it is not!
I think it might be Battery App related. Or some other app, as some1 noted, possibly because of push notifications.
I had the last SOD several days ago, I have turned on Keep WiFi on, no SOD so far, yet before it was like several hrs after it was turned on. Also, I had overheating of the device on 2 occasions, then I have uninstalled EverNote, and everything worked fine. Again 4-5 dasys ago I had the second overheating issue, and the phone was in stand-by whole the time, I turned it off, waited 30 secs, turned it back on, no issues so far.
So, for now I cannot say what the trouble is except it is NOT OS related, it is APP related (probably an app with push notification).
The solution? Pretty unpopular, but that is the only 1, except for hard reset. Uninstall all the non-system apps from the phone, and install them back 1 by 1, and testing each app at least 24 hrs.
So far, the "safe apps" are:
[My] Windowsphone
2013 FIa Formula 1
Accuweather
Any Converter
App Deals
Archiver
Assistant WP7
Box
Battery
Chrync
Cloudy Box
XE Currency
Flashlight
GDrive
GSMArena RSS
HERE (all of them)
Michelin travel
MSN
myAppFree
NFC Interactor
PDF Reader (from pompolutz)
Ringtones
Shift Scheduler
Shrink Storage
Skype
Speedtest
Speedtest.net
Viber
Wake My PC
WhatsApp
WPCentral
Ofcourse this list is far from final, but it will give u some idea what I am using, and so far I have no SODs (Thank God)
Click to expand...
Click to collapse
In the last 3 weeks I had 1 SOD, that last one 8 days ago. And that happened very strangely, I have received an email (heard the sound), and since my phone was in my hand I immediatelly pressed the power button, and the screen didn't come on. Tried 2 more times, and I knew what happened, so I did a soft reset and that was that. From that time, no SODs.
Is this issue limited to certain ROMS or non AT$T models? I have had mine for 3 months now and have yet to have the SOD and I have even recently ran the OTA update and still no SOD two weeks after that OTA.
I got the same issue with my Lumia 920 (European network/sim unlocked). Happened once after night and already twice during the day... . Phone has all latest updates installed... no idea what to do...
galtom said:
I got the same issue with my Lumia 920 (European network/sim unlocked). Happened once after night and already twice during the day... . Phone has all latest updates installed... no idea what to do...
Click to expand...
Click to collapse
Review what apps u have installed. I think I have proven that it is push, and app related. Possibly even some battery app is responsible for this. Try uninstalling some apps, and to see what will happen.
Well, basically I got my phone back from the carrier it passed 5 days of monitoring without SOD and after 24 hours in my hands it happened. I did a hardreset to my phone to clear all my info before giving it to the carrier and now I'm sure that is some kind of app or at least a function that isn't often used by the OS.
I don't know if a flash could fix the issue since not everyone is experiencing the problem.
In my case it seems that the issue is increasing in its frequency...
I think I will have to go to Nokia Care Centre
1308 update seems to have solved this issue. At least 4 me.
My phone does not show any updates available
Got my phone yesterday and today it was in SOD. Luckily I woke up earlier than planned. Have a meeting today and things like this is fatal.
I need to be able to rely on the alarm on my phone.
Is there some way of disabling push notifications for apps, like in iOS? That would help a lot in this case, as it seems it's caused by push notifications.
Regards
Izaac
Hi Everyone!
I'm new here, however I've been lurking for a week here and everywhere trying to fix and come up with solutions to my problems. Hopefully I can get some help or ideas as I'm going nuts over this.
Please let me know if this isn't the right place or if there's a thread with the info, I've tried to find as much as I can understand on my own first.
I have a XT912 I got almost 2 years ago from Verizon. I've never rooted it, but I did enable developer mode and use PDANet+ to tether USB to my computer as a backup internet connection for emergencies. I need it for work, I'm oncall 24/7, linux sysadmin, I need access to datacenters. I also need my phone to work 100%, Work needs to be able to reach me anytime.
3 months ago in May the battery life was suddenly not lasting the whole day, so I got a Maxx battery on amazon, genuine and installed it myself. My phone is not a Maxx, but it fix and worked flawlessly for 3 months, no issues. An odd thing is in About it says the phone is a DROID RAZR MAXX which I don't think it did before but I'm not sure. The battery only has + and - so can it detect that its a higher capacity battery and determine that the phone is now a Maxx? Perhaps this caused the issues below 3 months later?
We were on a trip for the weekend, I tested my tether and had internet just to make sure, then didn't use it again. I did have my data turned on more than normal to check Wunderground radar a lot for rain. I believe I left it on over night as well, which I normally do not. Perhaps Verizon pushed an update overnight because it was accessible? I don't know if that happened and the version in about is 4.1.2 now.
The next day the freezing started. The screen will freeze on different things, some as simple as the home screen, others during an incoming or outgoing call starting, text, kitchen timer, etc. Sometimes the screen will still work a little in the background but touch is completely unresponsive. I have to hard or soft reboot it. This happens 2-4 times everyday. However the rest of the day it works perfectly and runs great!
When I later went to use my USB to backup the phone it did not work and has not worked at all. I have 2 cables, both previously worked. I have 2 laptops that both were setup and worked with the drivers and USB and PDANet+ tethering. Both do not detect the USB at all, it only charges, there are no devices in Windows 7 device manager at all. I've removed, reinstalled the drivers, rebooted phone and computer, different USB ports, etc.
I've worked out that I can take a family member's upgrade and get a new phone now. I'm looking at the Droid Maxx at Verizon since it has the biggest battery and should be similar to what I already have. Mini looks nice but I'd rather have the battery.
Questions
Could the battery change have caused the software to change the phone name to Maxx, freeze, and break USB 3 months later?
Could the phone have updated to 4.1.2 overnight and broke these things?
Would a factory reset or installing a previous version help?
If I get a Droid Maxx from Verizon with the available upgrade, can I put the SIM card into it from my current XT912 AND swap it back and forth between them? (I want to do this if I root either or both phones I can keep one working and as a backup in the future)
Is the Droid Maxx currently at Verizon a good candidate to root? I'd only like to root so that I can make a backup of the phone OS in case something like this happens again. I'd like to understand and setup my own backups of my data and apps AND test that I can wipe and restore them (I'm a sysadmin, I like backups and testing restores). I'm having trouble understanding the rooting process from this perspective, so if there's any docs explaining this better I'd love to know.
Is the Droid Maxx a good candidate for PDANet+ tethering again? The site says my current phone should work with its version 4.1.2 but I have no USB at all right now to tether over.
On another note, I'd like to have a spare phone plan that I would normally not use, only in emergencies. I'm looking for something that's the cheapest, most prepaid seem to have catches or monthly fees. Data would be ideal if I could tether it for emergency on a prepaid plan too, but I'm not finding any cheap solutions such as $100 or less total a year (not including the cost of minutes and data should I need to use it in an emergency)
tl;dr 2 year old Droid Razr with battery upgraded to Maxx battery 3 months ago suddenly freezing and usb connection completely not detected or working. Looking into new Verizon Droid Maxx, rooting for purpose of backing up and restoring as well as rooting old phone. Possibly having another backup cheap phone depending on costs. Any help, suggestions, thoughts?
update got new phone
The phone is freezing more frequently even just on pressing the power button to get to unlock screen. I used an upgrade to get a new Verizon Droid Razr Maxx xt1080. It comes with an SIM card already in it, so all we did was enter my Google account to sync contacts and left it stock for now.
I plugged it into my computer with my old cable and the USB works, no changes, no dev. So the old Razr USB is completely not working for some reason.
I was told that I can go on the Verizon website and switch my number back to my old phone fairly instantly. I'll try this tonight and look into rooting the new phone and getting backups all setup.
Hi guys,
I recently bought my Moto 360 2nd gen. After 4 weeks, it started to fail pushing messages through. In the beginning, unreliable, now, nothing except for. My step count....
I restart my watch everyday, disconnect and connect with my phone, factory restarted it several times. Only for 15 min, it tends to work, than, the same described above.
Now, I found out, when I wake up my phone it push messages through, and music toggles are working. Messages which are received by my phone before I picked it up will not be pushed through though.
Does anyone can help me with this issue, before I go to ask my money back from Motorola, because I start to get frustrated!
I bought it to leave my phone in my pocket, now, I have it in my hands even more:crying:
Delete
Samsung galaxy s5
Delete
I changed it, I'll let you know if it worked!
Do you have other possible solutions?
Thanks. Very much!!
Hey rocketSauce83, I've been using it for a couple of days now. I can confidently say that it is up and running how it supposed to be! Super smooth! Thanks a lot for your help and a happy new year!
same problem
RocketSauce83 said:
Delete
Click to expand...
Click to collapse
hey.. i have the same problem with my moto 360 2015. i dont have any idea what you mean by delete. i have tried everything except phone reset. i tried pairing my watch with my old tablet and everything is working fine. i think it started after the latest security patch on my phone. BTW my phone is note 4 still on lollipop(no marshmallow yet) and not rooted. i need help solving, thanks in advance
update:
I have just found the cause of the problem. It was the new app optimization feature that samsung installed on my device after the latest update. i just disabled the optimization on my AW app.
Ever since the Marshmallow update I need to factory reset my watch everytime it disconnects from my phone.
I get the touch to reconnect card on the watch, launch the app on the iPhone, press it and then it says Reconnecting... and after a few seconds it says Touch to reconnect once again - essentialy nothing happens.
I have been using Android Wear with my iPhone ever since the app came out in August, and this used to work perfectly with my G Watch R and then Moto 360 2nd Gen, up until the Marshmallow update a few days ago. Sadly, this makes this otherwise perfect update, which has made the watch so much better, useless to me.
If I do factory reset the watch it pairs without an issue and works again for a day or two until I wander away from the phone. Do you guys use your watches with an iPhone and if you do, do you experience such problems as I do?
I'm having the same problem after update I'm having connection problems
Planins said:
Ever since the Marshmallow update I need to factory reset my watch everytime it disconnects from my phone.
I get the touch to reconnect card on the watch, launch the app on the iPhone, press it and then it says Reconnecting... and after a few seconds it says Touch to reconnect once again - essentialy nothing happens.
I have been using Android Wear with my iPhone ever since the app came out in August, and this used to work perfectly with my G Watch R and then Moto 360 2nd Gen, up until the Marshmallow update a few days ago. Sadly, this makes this otherwise perfect update, which has made the watch so much better, useless to me.
If I do factory reset the watch it pairs without an issue and works again for a day or two until I wander away from the phone. Do you guys use your watches with an iPhone and if you do, do you experience such problems as I do?
Click to expand...
Click to collapse
Me Too!
This just started happening to me yesterday! I performed a factory wipe on my iPhone, and after going through the Android Wear setup successfully, I was connected normally. I turn off my watch at the end of each day, and the next morning I was unable to reconnect the two devices. That annoying "Tap to reconnect" card was displaying, and I couldn't get rid of it. Usually when this happens, I'm able to either turn off Bluetooth and switch it back on, or just completely restart the phone, and then the watch and phone are able to reconnect.
This is very frustrating, and I can't find a helpful thread anywhere! If anyone has found a fix, please let me know!
iPhone 6s running iOS 9.3.1
Moto 360 2nd gen running Android OS 6.0.1
Thanks in advance!
Planins said:
Ever since the Marshmallow update I need to factory reset my watch everytime it disconnects from my phone.
I get the touch to reconnect card on the watch, launch the app on the iPhone, press it and then it says Reconnecting... and after a few seconds it says Touch to reconnect once again - essentialy nothing happens.
I have been using Android Wear with my iPhone ever since the app came out in August, and this used to work perfectly with my G Watch R and then Moto 360 2nd Gen, up until the Marshmallow update a few days ago. Sadly, this makes this otherwise perfect update, which has made the watch so much better, useless to me.
If I do factory reset the watch it pairs without an issue and works again for a day or two until I wander away from the phone. Do you guys use your watches with an iPhone and if you do, do you experience such problems as I do?
Click to expand...
Click to collapse
paulrileysullivan said:
This just started happening to me yesterday! I performed a factory wipe on my iPhone, and after going through the Android Wear setup successfully, I was connected normally. I turn off my watch at the end of each day, and the next morning I was unable to reconnect the two devices. That annoying "Tap to reconnect" card was displaying, and I couldn't get rid of it. Usually when this happens, I'm able to either turn off Bluetooth and switch it back on, or just completely restart the phone, and then the watch and phone are able to reconnect.
This is very frustrating, and I can't find a helpful thread anywhere! If anyone has found a fix, please let me know!
iPhone 6s running iOS 9.3.1
Moto 360 2nd gen running Android OS 6.0.1
Thanks in advance!
Click to expand...
Click to collapse
I have in fact found a solution for my problem about a week ago. I've spent the last few months using Aerlink and that was a miserable experience.
The solution as it turns out is even posted on Motorla's web site but I only found it there after I knew what I was searching for. Talking to their support earlier never helped and they never offered this particular solution.
All I had to do was, after a factory reset of the watch, go to the Bluetooth settings of the iPhone and just press "Forget this device" for my watch. Only then can you pair it again using the Android Wear app and have no connection problems later.
What had happened was that I had a working watch on Lollipop as it was the first time I had ever paired it to my iPhone. I then proceeded to unpair and pair it with my Android phone so I can get the Marshmallow update faster, which I did. Resetting the updated watch and trying to pair it again with the iPhone via the Wear app and without forgetting it from the settings app is what triggered my problems. I hope this was helpful to anyone who has this problem
Planins said:
I have in fact found a solution for my problem about a week ago. I've spent the last few months using Aerlink and that was a miserable experience.
The solution as it turns out is even posted on Motorla's web site but I only found it there after I knew what I was searching for. Talking to their support earlier never helped and they never offered this particular solution.
All I had to do was, after a factory reset of the watch, go to the Bluetooth settings of the iPhone and just press "Forget this device" for my watch. Only then can you pair it again using the Android Wear app and have no connection problems later.
What had happened was that I had a working watch on Lollipop as it was the first time I had ever paired it to my iPhone. I then proceeded to unpair and pair it with my Android phone so I can get the Marshmallow update faster, which I did. Resetting the updated watch and trying to pair it again with the iPhone via the Wear app and without forgetting it from the settings app is what triggered my problems. I hope this was helpful to anyone who has this problem
Click to expand...
Click to collapse
WOW! So simple, why didn't I think of that? Thank you for the quick response as well!