Marshmallow not showing MOST of internal storage on PC (mtp) - Android Q&A, Help & Troubleshooting

I upgraded my Moto X Play to MM and when I saw the option about the SD just went to my computer before picking any to try to make a backup. The weird thing is that it only shows ss-ram-dumps folder and none of the others one there.
If I search with my phone using Astro everything is there so I'm sure it's not deleted, but if I connect my phone by usb I can only see that folder and if I try to connect the card using a card reader it says that the card can't be read because of the filesystem used.
Any help will really be apreciated, I just want to be able to save all my photos and being able to upload music to my sdcard

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Help me ! I can't copy file from PC to Samsung T959 !

I'm using the Samsung Galaxy S T959 2.1 of TMobile
I have installed on my computer samsung drivers for mobile and Kies.
My computer is using Win 7 32-bit
Everyday, I plug the cable into my PC and choose Mount, after that I copy data from PC to Samsung normally
Today, when the cable attached to the PC, then select Mount, also appears that 2 drives H & I but I can't copy data to SamSung. When I copied, the PC alert :
Copying
Discovering items.....
Time remain : Calculating
Data Transfer : Calculating
How then is run from morning to noon without the copy is complete, although I only have a 1MB image file. Reset your computer and the SS, but still the same error.
So my computer is corrupted or SS that you failed? I try to connect your computer with the N95, the copy machine is normal.
please help me how to I can copy data normally ?
i had a problem copying files to my vibrant, I formated my internal 16gb memory and it fixed the problem.
i think its
settings>sd phone storage>format.
I would uninstall kies. I never use it. After you do that plug in the phone and you should then use the top pull down menu and it will have a connect usb icon and button. hit that it will then say connected and it will open 2 folders F and G or something like that one is the internal sd and the other is the external And do what the posting said format the external sd card if it is new or you have not yet. you can do it on the computer it would be fat-32 ONLY
If you have wifi you can use the app Wifi File Explorer. Costs about $1 for the Pro version. I use it all the time for transferring files. Very easy and works great. You access your phones storage using your PC web browser. No cables, no problems.
samnada said:
If you have wifi you can use the app Wifi File Explorer. Costs about $1 for the Pro version. I use it all the time for transferring files. Very easy and works great. You access your phones storage using your PC web browser. No cables, no problems.
Click to expand...
Click to collapse
Thanks! I just tried that App. It works great. It doesn't seem to see my MicroSD card though, only the internal memory shows up (on my Vibrant).......unless I am missing something.
GibMcFragger said:
Thanks! I just tried that App. It works great. It doesn't seem to see my MicroSD card though, only the internal memory shows up (on my Vibrant).......unless I am missing something.
Click to expand...
Click to collapse
Shows up on mine. Look for the sd folder. If you see "Up To Parent Directory" at the top of the directory list click on it because you're not at the root directory level. From root you should see sd/.

[Q] Strange SD card problem

Hi
I had some really strange issues with my SD card files and I was wondering if anyone could help.
Let's start with the start .
I'm running a GB ROM (OneDroid GB06) with Franco's kernel from 02 oct. Using a 16Gb class 6 SD card from A-Data. Partitions made with CWR version 3.1 (I think).
Anyway the problem is like this. I am using my phone as a voice recorder with AndRecorder Free from the Market. Usually record 10-15 minutes (up to 15MB) interviews and sometimes I record like 10 of them without downloading them to the PC. The problem I had was that after I recorded a few of them, when I connect the phone to PC with data cable, I can't see the recorded files in Explorer.
At first I had an issue when connecting the phone in USB storage mode it told me that I had some errors that had to be fixed. I could not see the files I needed in explorer and after dissconnecting from PC the files were gone from OI File Manager as well. I was however able to find them in the LOST.DIR.
I took the card out, put it in a card reader, backed up my files and did a full format and put all my files back. No more "need to fix" messages when connecting to PC, however I still cannot see the files that I record in Windows Explorer while connected in USB storage mode. In Oi File Manager I can see them, play them and even send to Dropbox via WiFi. Or if I take the card out and put it in a reader I am able to see them in Explorer as well.
Anyone has any idea about this? Kernel or ROM issue?
I used the same program (AndRecorder) before on 2.2 and I'm using it on another O1 running official 2.2.2 and never had a problem like this.
Blueyedevil said:
Hi
I had some really strange issues with my SD card files and I was wondering if anyone could help.
Let's start with the start .
I'm running a GB ROM (OneDroid GB06) with Franco's kernel from 02 oct. Using a 16Gb class 6 SD card from A-Data. Partitions made with CWR version 3.1 (I think).
Anyway the problem is like this. I am using my phone as a voice recorder with AndRecorder Free from the Market. Usually record 10-15 minutes (up to 15MB) interviews and sometimes I record like 10 of them without downloading them to the PC. The problem I had was that after I recorded a few of them, when I connect the phone to PC with data cable, I can't see the recorded files in Explorer.
At first I had an issue when connecting the phone in USB storage mode it told me that I had some errors that had to be fixed. I could not see the files I needed in explorer and after dissconnecting from PC the files were gone from OI File Manager as well. I was however able to find them in the LOST.DIR.
I took the card out, put it in a card reader, backed up my files and did a full format and put all my files back. No more "need to fix" messages when connecting to PC, however I still cannot see the files that I record in Windows Explorer while connected in USB storage mode. In Oi File Manager I can see them, play them and even send to Dropbox via WiFi. Or if I take the card out and put it in a reader I am able to see them in Explorer as well.
Anyone has any idea about this? Kernel or ROM issue?
I used the same problem before on 2.2 and I'm using it on another O1 running official 2.2.2 and never had a problem like this.
Click to expand...
Click to collapse
Few times the same problem happens to me I am using a sandisk 4gb SDHC card and i clicked some photos from the camera and those photos were visible in the gallery but when i connected to usb storage on computer, photos were not visible... I'm also using FRANCO.KERNEL for gingerbread 2oct but with stock ROM..
First - install Root Toolbox or Dual SD mount widget and try double-mounting the card when connected. If it fails try copying the parent folder to PC or try to list via typing (Should be on the sdcard directory you store the files) dir /a:h or dir /a:s in cmd (Should be your last hope, though).
Otherwise, try setting up a FTP Server and make sure the card is using a FAT32 file system.
Ianis, thanks for the solution, but I just want a way to make it work as it should, not to try and go back in DOS mode just to copy some freaking files.
Did you try:
Ianis G. Vasilev said:
First - install Root Toolbox or Dual SD mount widget and try double-mounting the card when connected.
Click to expand...
Click to collapse
Try fix permissions in CWM. If that is not helping, use Root Explorer an check file or folder permissions. Also try to swich between R/O and R/W modes.
Try to buy another phone and sd card!
s0v3r3ign69 said:
Try to buy another phone and sd card!
Click to expand...
Click to collapse
Next time keep your mouth shut. At least this way the other people won't be aware of the disaster that lies within.

SGS2 internal sd card infected with virus :/

So, long story short: my internal sd card is infected with virus
The details:
Today I plugged my phone via usb to my laptop to transfer some files when I discovered that all of my folders have become .exe files. When I tried to open them, my antivirus software said there is a trojan, to be exact this one - Win32.HLLW.Napad.
Last week I was using my friend's usb drive in my phone with the option USB on the Go and maybe this was the source of the infection.
Anyway, the question is what to do now??? I am using Dr. Web on my laptop, scaned the internal sd card and found 61 infected files/folders. The problem is I can't cure them. The only option is to move them to quarantine. When I do that and plug my phone again, they are gone. BUT when I use file manager on the phone, the files and folders are still there.
After moving the files/folders to quarantine... and use file manager on my phone to browse the internal sd, their extensions are displayed corectly now. Before that all the folders were .exe. What does that mean???
Any suggestions how to cure/clean them cuz I don't want to delete any of them. We're talking about pics folder, data, music & etc. ??
Thanks in advance.
Try one of the many data restore packages via USB to PC.. sure a search will provide plenty available.
If not able to retrieve format the storage yes you will loose everything but hey presto problem solved, not that that virus 'if isn't false positive" would be a problem to device since not same architecture..
Then in future keep backing up images to computer or us online storage from phone...
Sent from my GT-I9100 using Tapatalk

Mass storage mode

Anyone come up with a solution yet for USB mass storage mode to access the external card?
I recently bought a 64gb microsd card and the SGS3 has no option for mass storage mode to access it. Trying to load lots of music files. Very frustrating
Sent from my SAMSUNG-SGH-I747 using xda premium
You're not able to open windows explorer to drag and drop you music to the SD card? When you click on your phone in windows explorer, it should open up another page to choose between your internal and external storage.
If you mean when connected to a PC, select camera mode when connected, in case the drive isnr compatible with mtp. You should be set then.
I can drag and drop. I was trying to use Double Twist program on my laptop to sync music so I have my itunes playlist intact. For whatever reason Double Twist doesn't recognize MTP or PTP connections on the sgs3.
I've run into a couple other situations with apps that don't recognize the external memory card. I think Quick Office Pro was another app I had trouble with as well.
I really miss the AOSP USB mass storage mode
Yes, not having UMS really sucks. I constantly have to switch between camera or media mode in order to transfer files. I'm 100% a custom ROM would fix this, but it should've been there out of the box. I wonder why samsung removed it.
Can't find Externel SD Card on my PHOne
I installed a 32GB external SD Card on my phone - when I plug in my computer I can see it just fine - I see T999 and Card as, connected to my computer via USB - this looked really different from how I have seen the external SD Card presented on other phones???
Plus - when I open ROOT Explorer or ES File Explorer to try to manage files on the Ext SD Card - I can't seem to find it anywhere - I can see the "SD Card" - which is the internal SD Card that comes with the phone- I have music files I have already put on that along with a ROM and Kernel Zip File that I flashed recently - and which I added prior to getting the 32GB external SD Card.
FYI - On my phone, When I go to 'Settings" Storage - I can see there is an SD Card with 29.71GB of available space (I don't have any files on it yet) - So I know the phone can recognize it - I just can't find it using any of the file explorers - is there some setting I have neglected to turn on ?
when I installed an SD card on my wifes EVO LTE I see both internal and external SD Cards - with names like SD Card - EXT SD Card -and or SDCard2 all depending on what program I was using to locate them -
on my new GALAXY SIII, right now I only see SDCard and can;t locate th external SD Card - any suggestions? (I feel like a real noob)
cjacks519 said:
I can drag and drop. I was trying to use Double Twist program on my laptop to sync music so I have my itunes playlist intact. For whatever reason Double Twist doesn't recognize MTP or PTP connections on the sgs3.
I've run into a couple other situations with apps that don't recognize the external memory card. I think Quick Office Pro was another app I had trouble with as well.
I really miss the AOSP USB mass storage mode
Click to expand...
Click to collapse
Yeah I gave up using DoubleTwist because of the outdated/slow support like what you are having and how it doesnt work well with mp3s over 10 mb. I switched to Syncr to use iTunes as my playlist manager and it works perfect. Syncr had support for the S3 almost the next day.
mocsab said:
when I open ROOT Explorer or ES File Explorer to try to manage files on the Ext SD Card - I can't seem to find it anywhere
Click to expand...
Click to collapse
go to /mnt/extSdCard
cjacks519 said:
Anyone come up with a solution yet for USB mass storage mode to access the external card?
I recently bought a 64gb microsd card and the SGS3 has no option for mass storage mode to access it. Trying to load lots of music files. Very frustrating
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
have you downloaded the latest samsung drivers? also if you connect the phon to your laptop, shouldnt thepull-down notification now ask if you want to use mass storage?
Stryker1297 said:
have you downloaded the latest samsung drivers? also if you connect the phon to your laptop, shouldnt thepull-down notification now ask if you want to use mass storage?
Click to expand...
Click to collapse
Mass Storage mode has been removed. Samsung now uses multimedia transfer or camera transfer (or something close to that). Mass storage is no longer an option in the drop down menu.
plaut said:
go to /mnt/extSdCard
Click to expand...
Click to collapse
Awesome - thanks - I feel like such a noob - and I should have been able to figure that out - it was just so different than other I had seen. By the do you know if CWM will recognize the External SD Card? (on my wife's EVO LTE I could choose which of the two SD Cards I wanted to flash with - is there any wayt to that with CWM and or does TWRP work with this phone?
Thanks for the help - it is appreciated
siirus09 said:
Yeah I gave up using DoubleTwist because of the outdated/slow support like what you are having and how it doesnt work well with mp3s over 10 mb. I switched to Syncr to use iTunes as my playlist manager and it works perfect. Syncr had support for the S3 almost the next day.
Click to expand...
Click to collapse
Never heard of that program but it sounds like something I'll try out. I always used Double Twist in the past just because it imported iTunes playlist flawlessly. Sammy unfortunately takes away the AOSP mass storage mode. Sucks! :crying:
Thanks for this suggestion. I'll give it a go :good:
Stryker1297 said:
have you downloaded the latest samsung drivers? also if you connect the phon to your laptop, shouldnt thepull-down notification now ask if you want to use mass storage?
Click to expand...
Click to collapse
I do have the latest samsung drivers, but unfortunately not all programs or apps recognize the MTP and PTP options that samsung forces us to use
siirus09 said:
Yeah I gave up using DoubleTwist because of the outdated/slow support like what you are having and how it doesnt work well with mp3s over 10 mb. I switched to Syncr to use iTunes as my playlist manager and it works perfect. Syncr had support for the S3 almost the next day.
Click to expand...
Click to collapse
Is it "iSyncr" perhaps??? I tried a google search of just "syncr" and I'm having trouble finding it.
man that sucks... Looks like we have to wait for a port for a mod on the I9300 forums.
found this thread in the i9300 forums:
http://forum.xda-developers.com/showthread.php?t=1711009
Unfortunately it only works for the international version (already tried it). I would hope that something like this could be created/ported for the US variants. I'd do it myself, but this kind of stuff is way over my head
Maybe one of our great devs could make this happen???
mocsab said:
By the do you know if CWM will recognize the External SD Card?
Click to expand...
Click to collapse
yes, you can use CWM (ROM Manager) to flash ROMs on the external card (although I prefer booting into Recovery and flashing the zip files manually).
Root Explorer Problem
I am having a similar problem. My phone recognizes my external SD card (64 GB Sandisk Ultra).
I can transfer files from my computer to my ExtSD via usb.
When I go in to my my files on my phone it shows ExtSD Card and SD Card, but root explorer, ES file, and Astro will not show ExtSD.
I have been looking all over for a solution but have yet to find one.
I finally realized what going to mnt/extsdCard meant. Feel pretty dumb.
In case people haven't seen, there is now a way to mount the external card in mass storage mode for US/LTE variants of the SG3:
http://forum.xda-developers.com/showthread.php?t=1768752
It won't let me see hidden folders in camera or media sharing mode. I hide folders with a "." in front of it, so like /.Wallpapers/ won't show up. Any way to fix this without renaming it?

[Q] HTC evo3d problems help

Hi everyone,
after 1 year expericing with evo 3d everything is ok,
but in the last month some problems are killing me.
1- when i put the usb connection to download image, after i get sd error and cant see any images from gallery. (files are visible with android assistan, visible after rebooting, tried different cables, different sd, the system doesnt sees anymore images of applications, maybe some refresh problem?)
2- when i turn off the screen and connected to wifi or datamobile, both turn off till i turn on the screen, its a very annoying problem...
3- also the music application cant find my mp3 folder with music.
4- when i open gmail at first it says "no data connection", even if i'm connected, and clicking refresh works. (but i have to click everytime!!!,,,,
5- today i got also a strange grey icon of the battery with an ? on it, first time ever seen it.
other miscellanea information:
the phone is all original, i'm using apex launcher instead of sense, there is a lot of free space on sd, the phone never fell on the floor, nor in the water. camera is working great and all other function, no lag in applications,,
i hope some of you great xda master can help me finding a solution,
thanks to all.
Simone
from italy
ps. does exist an application that cancel all unused application files in the sdcard? thanks again.
1 and 3 sound like a bad sd card or card reader in the phone. The rest sound like an OS bug, which a factory reset should hopefully clear up.
ps. does exist an application that cancel all unused application files in the sdcard?
Click to expand...
Click to collapse
What do you mean "cancel?"
thanks for the answer,
i guess is the sd card, il try a factory reset. the new sd card that caused problem is a samsung 16 gb cas 6, i thoght it was good.
i mean wipe the garbage, like all those files left behind from applications uninstalled and no longer used.
thanks again.
sitlet said:
1 and 3 sound like a bad sd card or card reader in the phone. The rest sound like an OS bug, which a factory reset should hopefully clear up.
What do you mean "cancel?"
Click to expand...
Click to collapse
Well, normally when you connect the USB cable and choose to connect the USB storage then the SD card becomes unavailable to the phone but the computer can then access it. Both the computer and the phone cannot access the SD card at the same time... I will spare you the technical reasons but you should know that this is normal. After you are done copying files with the computer then you must turn off this USB storage mode so the phone can access the SD card again and then it will see all your music and pictures again (all these are stored on your card by default).
This should all be fixed OK by a reboot of the phone though in any case. Are you sure you rebooted the phone completely? maybe you should try to remove the battery once?
If you've done all that then you can try to repair the SD card by taking it out of the phone and using micro sd to SDHC adapter and inserting it directly into a computer then using windows to run a chkdsk on it.
hi,
i've done all you said properly, you know the problem came out because there was a differente behavior than in the past.
i remove securely the phone from pc and then is not accessible,
i didn't tried to chdsk the sdcard i'll try, but it sounded strange to me because its brand new.
i also tried to contact htc , they said " try to reboot, or try to remove the battery and the sd and start the phone again, the problem wasnt gone.
thanks for the advice.
mojomojo_man said:
Well, normally when you connect the USB cable and choose to connect the USB storage then the SD card becomes unavailable to the phone but the computer can then access it. Both the computer and the phone cannot access the SD card at the same time... I will spare you the technical reasons but you should know that this is normal. After you are done copying files with the computer then you must turn off this USB storage mode so the phone can access the SD card again and then it will see all your music and pictures again (all these are stored on your card by default).
This should all be fixed OK by a reboot of the phone though in any case. Are you sure you rebooted the phone completely? maybe you should try to remove the battery once?
If you've done all that then you can try to repair the SD card by taking it out of the phone and using micro sd to SDHC adapter and inserting it directly into a computer then using windows to run a chkdsk on it.
Click to expand...
Click to collapse
Well if it's just gotten corrupted then you can just reformat the sd card. You'll want to backup all your data first so if you can't do that from the USB connection to the PC then you'll need to insert it directly into a pc. Once you've formatted it you can put your backed up data back on the card and put it back in the phone and after a while it will find your mp3s again. If it's truly a bad sd card then the reformat won't help.
Do you have another sdcard? The one that came with the phone or any other? Try putting some mp3s and photos on it and then put that in your phone. If your phone recognizes the photos and mp3s then maybe your current sdcard is the problem. And can you tell the the format of your sdcard? Is it NTFS or exFAT or FAT32? If it is UHS-1 card there is a good chance that it is in exFAT. To make it work on Evo 3d, convert it to FAT32 .
mnomaanw said:
Do you have another sdcard? The one that came with the phone or any other? Try putting some mp3s and photos on it and then put that in your phone. If your phone recognizes the photos and mp3s then maybe your current sdcard is the problem. And can you tell the the format of your sdcard? Is it NTFS or exFAT or FAT32? If it is UHS-1 card there is a good chance that it is in exFAT. To make it work on Evo 3d, convert it to FAT32 .
Click to expand...
Click to collapse
the sdcard was FAT.
yesterday i made a backup of all files, formatted the newer sd,factory resetted the phone and now everything is good, also the speed of the system is increased, thanks to all!! :victory:
simone

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