Unable to connect phone to computer (Windows XP) to transfer files - LG V10 Q&A, Help & Troubleshooting

Hey all. Just a second ago I had a whole nice post typed up about this, but something happened on my computer and I lost it. So here's the deal. I can't get my computer to recognize my phone and allow me to access it as a drive. I tried to manually install the drivers but that wouldn't work, it said that the Windows MTP driver wasn't installed then it asked me to install Windows Media Format 11 runtime, which I did, and that didn't help, so I installed Windows MTP, and that didn't fix it either. Before you ask, I have my phone in MTP mode. Please help. I love this phone and just want to be able to use it to it's potential. Thank you.
Edit: Also I should mention it's a Verizon LG V10 VS990. Let me know if you need any more info, I would greatly appreciate some help.

I never use MTP. For way more control, Explorer from Speed Software can connect to any Windows (SMB) share on your home network.

Here this might help
http://forum.xda-developers.com/showthread.php?t=1291293
http://forum.xda-developers.com/showthread.php?p=34608868#post34608868

beavis5706 said:
Here this might help
http://forum.xda-developers.com/showthread.php?t=1291293
http://forum.xda-developers.com/showthread.php?p=34608868#post34608868
Click to expand...
Click to collapse
Thanks man, but this didn't work either I'm still getting nothing popping up besides a few messages that say nothing important, but do give away the fact that my computer is old and becoming senile.

cpurick said:
I never use MTP. For way more control, Explorer from Speed Software can connect to any Windows (SMB) share on your home network.
Click to expand...
Click to collapse
Thank you, I can give this a try when I go home for a temporary fix but where I'm staying at the wi-fi is trash so I don't think it will work well. It also wouldn't suit all my needs, including eventually rooting my device, so I'm going to keep trying to find a more permanent solution. I appreciate the reply.

Related

[Q] Please help a dork!!

Ok guys, bear with me and my lack of knowledge. Im having some trouble transferring some pictures from my pc to my phone. When I hook my phone up tp my pc nothing happens. On my phone it says to mount if I want to transfer files between my phone and pc, after I hit mount, nothing happens. I just got a brand new computer. Windows 7. Also Im having trouble installing the drivers. I downloaded the file, but it says it didnt install correctly. The trouble shooting option doesnt help either. Thanks for any help!!
GreggoryD502 said:
Ok guys, bear with me and my lack of knowledge. Im having some trouble transferring some pictures from my pc to my phone. When I hook my phone up tp my pc nothing happens. On my phone it says to mount if I want to transfer files between my phone and pc, after I hit mount, nothing happens. I just got a brand new computer. Windows 7. Also Im having trouble installing the drivers. I downloaded the file, but it says it didnt install correctly. The trouble shooting option doesnt help either. Thanks for any help!!
Click to expand...
Click to collapse
Dont worry we all started at some point. Try the drivers in the below link
http://forum.xda-developers.com/showthread.php?t=728929
Thanks for the link. Will try in a few days when I get time. Got a couple 16 hr days in front of me.
Sent from my SGH-T959 using XDA App

USB Not Recognized after Win7 SP1

My Dell desktop does not recognized my Fascinate after upgrading to Windows 7 Service Pack 1.
I can't use ODEN any more, can't even mount the SD card anymore.
Really stuck big time.
HELP HELP HELP!!!
Still stuck and feel like getting rid of my phone and verizon all together.
Whats wrong with microsoft and samsung, I know another guy that couldn't print after upgrading to SP1.
its possible that the samsung drivers are not installed.
Sent from my SCH-I500 using XDA Premium App
Definitely start by uninstalling the drivers, and then reinstalling the latest version (for the extra paranoid, run something like driver sweeper before reinstalling). Also, try different ports on your computer/make sure you're using the official cable that came with your Fascinate.
If that doesn't work let us know (along with anything else you've tried, just to save us from telling you to do things you've already done!).
Also, just for future reference, this should go in the Q&A section- Development is meant for postings of ROMs and other similar things (there's a high probability your post could get rocketed off the front page before anyone even notices it in this section!).
Agreed, try upgrading your drivers. If that does not work initially, reboot into CWM with the phone plugged in, that usually forces Windows to detect the device drivers again and install them (always works for me when Windows *forgets* the Samsung drivers).
As the poster said above, this should have been posted in Q&A or General, and not development. I have reported the post so that a mod can move your thread to the appropriate section.
i have this problem before.
With debugging on, power phone off, plug into computer and power phone on. That should allow the computer to see your phone
Click to expand...
Click to collapse
androidcentral
Here another thing to try- shut down computer, and then unplug the power chord from the back. Let it sit, then plug it in and boot it up.
That's what worked for me.
Sent from my SCH-I500 using XDA App
I've run into this issue several times, and have found a few solutions.
Several times, it took completely removing the drivers and reinstalling them. By completely removing them, I mean uninstalling them through add/remove programs and then by searching through the registry for the many traces that the driver uninstall misses. And there are many... like hundreds. And there are all kinds of permission problems on those registry keys that you need to fix, one by one, before they can be deleted. It's a major PITA that takes hours to do. But once it's done, I was able to reinstall the drivers and the phone was recognized fine.
Another issue I ran into was a possibly faulty USB cable. Just recently, Windows just stopped recognizing the phone, and in trying different ports, I happened to notice Windows was detecting the bare cable (as in it wasn't plugged into the phone). I could plug the cable alone in, and Windows would recognize it as an "unrecognized USB device". I tried a different cable and it saw the phone fine.
So, first thing to check is your cable. Does Windows detect it when you just plug in the cable by itself? If so, try a different one.
If nothing else works, and you want to remove the drivers totally, let us know and I'll walk you through the steps to remove all those bloody registry keys, but it's not fun...
ChrisDDD said:
I've run into this issue several times, and have found a few solutions.
Several times, it took completely removing the drivers and reinstalling them. By completely removing them, I mean uninstalling them through add/remove programs and then by searching through the registry for the many traces that the driver uninstall misses. And there are many... like hundreds. And there are all kinds of permission problems on those registry keys that you need to fix, one by one, before they can be deleted. It's a major PITA that takes hours to do.
Click to expand...
Click to collapse
Revo Uninstaller is an ideal solution for totally cleaning stuff out. Pick the most aggressive sweep, and after the factory uninataller finishes, it isolates and removes all the leftover registry keys, files, and folders associated with the uninstalled item. Found it to be a godsend as a PC tech in a big school district with way more computers to manage than I had time.
The free version is more than adequate.
Materialized into existence through the act of observation.
Here is my observation, my USB mass storage doesn't get recognized on the computer hardly ever (it was a miracle and an event to be celebrated if it happened), and I talked to some people in IRC about it. GizmoDroid had me trying lots of different things. Eventually I just installed ADB, and to my surprise, ADB always sees the phone just fine. So, I think the Samsung drivers need tweaked a bit because they definitely work, but something about them just doesn't work correctly with Windows (or with anything, but has samsung ever put out any software that was up to our standards?).
My suggestion is to install and learn ADB, not hard at all with the given tutorials. Even easier if you have experience with Linux. It always, always works for me.
tbeas said:
My suggestion is to install and learn ADB, not hard at all with the given tutorials. Even easier if you have experience with Linux. It always, always works for me.
Click to expand...
Click to collapse
ADB would work as an alternative to USB mass storage for the most part (which shouldn't need the Samsung drivers), but it isn't an alternative to being able to use Odin!
agsded said:
Revo Uninstaller is an ideal solution for totally cleaning stuff out. Pick the most aggressive sweep, and after the factory uninataller finishes, it isolates and removes all the leftover registry keys, files, and folders associated with the uninstalled item. Found it to be a godsend as a PC tech in a big school district with way more computers to manage than I had time.
Click to expand...
Click to collapse
Cool, thanks, I'll definitely check that out. I had set up some macros to repeat the process of setting ownership of each key and deleting it, but it still took hours.
tbeas said:
Here is my observation, my USB mass storage doesn't get recognized on the computer hardly ever
Click to expand...
Click to collapse
The OP can correct me if I'm wrong, but this isn't just a mass storage problem, the phone itself isn't recognized as anything at all, so that means mass storage doesn't work, Odin won't pick it up, nor will ADB. Connect the phone, and at best, Windows sees an "unrecognized USB device", at worst, it sees nothing at all, as if the phone wasn't even connected.
Mine will go invisible to Odin at times, also. I will go to heimdall at that point and it will usually be visible there. I keep both programs around partially for that reason, and partially cause of how granular heimdall is.
Materialized into existence through the act of observation.
Delete
KitsuneKnight said:
ADB would work as an alternative to USB mass storage for the most part (which shouldn't need the Samsung drivers), but it isn't an alternative to being able to use Odin!
Click to expand...
Click to collapse
Adb 100% needs the Samsung drivers.
Sent from my SCH-I500 using XDA App
suppliesidejesus said:
Adb 100% needs the Samsung drivers.
Click to expand...
Click to collapse
The drivers might not be necessary if connecting to the phone with ADB over TCPIP, which you can set using a terminal emulator on the phone.
Don't know if you need to log in as SU or not, but these are the commands:
setprop service.adb.tcp.port 5555
stop adbd
start adbd
These set the adb daemon to listen over the port 5555, then stop and restart the daemon.
Then on the computer, you'd type:
adb connect 192.168.1.xxx:5555
Then:
adb shell
And it should connect.
Not that this would solve the Odin issue, but it's at least one way to get stuff on/off the phone when the drivers crap out.
zzd4nzz said:
-Uninstall Samsung Drivers
-Uninstall USB Root Hub
-Restart Computer (On boot up, the computer will automatically install USB Root Hub)
-Install Samsung Drivers
-Hold down Vol - while plugging into phone to get into download mode
-Odin will hopefully recognize the phone.
Click to expand...
Click to collapse
Thanks to all you guys,
But! I tried every thing, uninstall samsung, uninstall usb hub, reinstall drivers.
I am ready to just sell my fascinate and get an Straight Talk phone to have peace of mind.
Please Help
http://forum.xda-developers.com/showthread.php?t=1065727
Which rom and kernel are you using?

Mount sgs3 in ubuntu 10.04

Hi, i have a huge problem, my sgs3 won't show up in ubuntu, seams like the version of ubuntu doesnt matters, neither the rom... So im using the latest rom from paranoid android 1.7.8a and mounts great in windows. i dont have access to a windows computer right now since im on a vacation. Are any one else having the same problem? and/if there is a solution please share.
I have same problem
It has to do with android file system
I tried couple of solutions available around but none helped so used windows
If any one knows how to connect it will be helpful
I too have this issue, so I use FTP to transfer file back and forwards. Filezilla on my unbuntu netbook and rapfox on the phone.
hth.
Thank you!
rowlers said:
I too have this issue, so I use FTP to transfer file back and forwards. Filezilla on my unbuntu netbook and rapfox on the phone.
hth.
Click to expand...
Click to collapse
Just saw your answer, will try that out, thank you.

Kies problem

Hi,
I have S2 and for months i backup and sync my phone via kies to my outlook. One day I update the kies software on my computer, and since then kies on my computer doesn’t work properly.
Regardless if the phone connect to the computer or not, it doesn’t show any icons in the program window and the menu options are block except the help option, see the photo.
I tried to remove and reinstall software, even remove it from the registry, waited for new upgrades, downgrade to previous version that work well on my computer, tried to upgrade java and reinstall Silverlight but nothing fix it.
I have windows 7 64bit and Kies_2.3.3.12085_7_5 version.
What else should I do??
Thanks in advance
techpda said:
Hi,
I have S2 and for months i backup and sync my phone via kies to my outlook. One day I update the kies software on my computer, and since then kies on my computer doesn’t work properly.
Regardless if the phone connect to the computer or not, it doesn’t show any icons in the program window and the menu options are block except the help option, see the photo.
I tried to remove and reinstall software, even remove it from the registry, waited for new upgrades, downgrade to previous version that work well on my computer, tried to upgrade java and reinstall Silverlight but nothing fix it.
I have windows 7 64bit and Kies_2.3.3.12085_7_5 version.
What else should I do??
Thanks in advance
Click to expand...
Click to collapse
Does your phone get detected by Windows (not Kies), i.e. can you access files on the phone using the Windows explorer?
fxrb said:
Does your phone get detected by Windows (not Kies), i.e. can you access files on the phone using the Windows explorer?
Click to expand...
Click to collapse
yes i can import and export files from my computer to the phone via the explorer.
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
anybody??
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
are you using any custom rom??? When I first rooted my SG2 and started using custom rom..I can't use kies anymore...try AirDroid
HTML:
https://play.google.com/store/apps/details?id=com.sand.airdroid&hl=en
it works for me...hope it helps
Try changing cable or USB Ports.. Since i bought i9100 my kies never recognized my device... But who cares when odin's here...
If problem not solving then maybe rom problem...
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Peace
Hit Thanks & It will Disappear
Sent from S II Running Fully Modified Official ICS 4.0.4
Next Device: Upcoming Nexus
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
Therefore USB cable, port and driver are most likely working fine. Did you try from another PC, i.e. an entirely different installation of Kies on another machine?
fxrb said:
Therefore USB cable, port and driver are most likely working fine. Did you try from another PC, i.e. an entirely different installation of Kies on another machine?
Click to expand...
Click to collapse
You are right; I don’t think it related to the phone because even after new Kies installation from scratch without connecting the phone, I get at the startup window the same problem (no icons on the home window and disable options).
On another PC its work well but I need it to work well with my workstation PC at work to sync meeting & etc.
What can I change in my computer that might affect it? After all it did work well in past.
Is that so complicated issue? maybe you can refer me to another place that can handle this.
techpda said:
Is that so complicated issue? maybe you can refer me to another place that can handle this.
Click to expand...
Click to collapse
I do not know how complicated the issue is. If I knew the solution I would have posted it, believe me. I tried in vain to reproduce the error you are facing.
I also do not know any better place then XDA to seek for help, but you could try to talk Samsung directly. Sorry but I'm out of ideas
Try this (KIES SGS2 connection working)
I had a big problem with getting my SGS 2 connecting to KIES. I've got repeatedly "Cannot start service ont the device" or "device not detected".
Then I tried several combinations, like:
a. connecting the phone with the SIM and SD card,
b. connecting with SIM w/o SD
c. w/o SIM and with SD
d. w/o SIM and w/o SD
Apparently KIES started to recognize my phone when SIM card was not present (as in c and d). Then I tried to connect the phone with the SIM and SD card in but the SIM was not initilized (i.e. I wasn't entering PIN). KIES recognized the phone and then I was enetring the PIN.
Everuthing worked.
I hope this helps
p

[Q] Mount to Computer (Linux)

I've been trying to find a way to mount my DNA to my linux work machine, but for the life of me I can't figure it out. All searches of the net yield nothing successfully. I assume it's because the phone keeps connecting as PTP, when I really need to have it in MTP (I miss mass usb storage;( ). Has anyone had luck connecting theirs to their linux machine. I just wanna transfer stuff from my old phone's sd card.
djak250 said:
I've been trying to find a way to mount my DNA to my linux work machine, but for the life of me I can't figure it out. All searches of the net yield nothing successfully. I assume it's because the phone keeps connecting as PTP, when I really need to have it in MTP (I miss mass usb storage;( ). Has anyone had luck connecting theirs to their linux machine. I just wanna transfer stuff from my old phone's sd card.
Click to expand...
Click to collapse
You need libraries that are able to access the MTP device. I don't have anything to test on right now, but this looks promising:
slackbuilds.org/repository/13.37/multimedia/mtpfs/
found this too:
wiki.archlinux.org/index.php/MTP
(sorry, I can't post real URLs because I haven't posted enough... just add the usual prefix to this.)
weasel0x00 said:
You need libraries that are able to access the MTP device. I don't have anything to test on right now, but this looks promising:
slackbuilds.org/repository/13.37/multimedia/mtpfs/
found this too:
wiki.archlinux.org/index.php/MTP
(sorry, I can't post real URLs because I haven't posted enough... just add the usual prefix to this.)
Click to expand...
Click to collapse
That doesn't seem to be the problem. I can't switch it to mtp mode. It shows up mounted as a camera, but then I get an error saying that it can't be unlocked or something like that. That was what I meant in my original post that I think it's still in PTP mode, which is why your suggested method didn't work for me. Thanks though. There should really be more support on linux for this if Google is forcing people to use MTP transfer now instead of UMS, which was universally supported... and better in my opinion.

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