I've had my lgv10 about 3 months. Why does my phone all of a sudden stay inn airplane mode when not in use and my data nor dialing out will work? Anyone in this predicament or have ideas to fix? I've cut off the phone cut on and off airplane and data. My phone only works in Wi-Fi.
If you haven't done so, try pulling the battery, and maybe a factory reset. After that, I would head back to where you got it
Specifically, what hardware?
From my research, it seems this is a hardware problem with LG. However, I haven't been able to find out specifically what hardware needs replacing. Can anyone tell me? I have an LG V10 with the same problem. I also have a spare non-working LG V10 I can use for parts and am willing to do the work to replace that part if that's all it needs. I would really hate to have to buy a whole new phone. Thanks.
Related
Hello,
I got an LG G3 from Verizon back in October and need help resolving some issues I've come across.
ISSUE 1:
When using google maps, it sometimes has trouble locating my position. A couple times it thought I was halfway across the world, in another country!? I've turned the GPS signal on and off multiple times but it didn't resolve the problem
ISSUE 2:
Related to the first issue, the built-in navigation doesn't work at all. My phone just says searching for GPS signal. Once in a while, it will find my location and when I think it's finally working, it fails to update my location/give directions while i'm driving. I've actually pulled over on the highway a few times to try and fix it without any luck. I'd cancel the navigation, reopen the maps app and try to find my position. The maps app would eventually update and show me positioned on some side road way off the highway. I rely on my phones GPS/Navigation a lot and haven't had one successful attempt using it. I need this fixed asap.
ISSUE 3:
My phone looses its data connection quite frequently. The internet will completely stop working even though my phone shows I have multiple 3G/4G bars. It's very annoying, especially when trying to listen to pandora while i'm driving. Pandora cuts out and stutters frequently.
I have no idea if anyone else has had these problems or if my phones defective? The reason I got a new phone was because the data connection on my Droid DNA suddenly stopped working and the phone overheated. Other than that I never had any problems with gps/navigation on my DNA.
The strange part is the DNA suddenly started loosing it's data connection and the LG G3 has been doing the same thing since day 1. I was given a new sim card when I got the G3 so I know it's not a related sim card issue. Could there be an issue with my actual Verizon account? Any help/advice would be greatly appreciated. I'm hesitant to go to Verizon because their notorious for factory resetting phones when troubleshooting problems.
I'm having the same issue with GPS navigation and is driving me nuts
but2002 said:
I'm having the same issue with GPS navigation and is driving me nuts
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Click to collapse
I thought I was the only one. I scoured the internet looking for a solution but couldn't find one. Over the wknd I went to Verizon because I couldn't take it anymore. The first employee I talked to told me that my brand new phone was defective and that they would have to mail me a refurb one. Luckily, for me, I wasn't an account manager so the guy couldn't initiate the process of sending me another phone so I left. The next day I set myself up as an account manager and went back to Verizon. This time I spoke with a different employee who, within 2 seconds, told me my new sim card was bad. I didn't believe him. I thought it couldn't be that simple of a fix. It took about 20mins for my phone to fully recognize the new sim card but it did solve all my problems. My battery life has also improved too because my phones not constantly search for signal.
have the same gps issue
I have the same gps issue, tried to compare it with another phone with "gps test" application and lg g3 was the worst between iphone 5s, lg g2 pro, and samsung galaxy grand. Does anyone know whether it was hardware or software issue ?
A new sim card solved my issue. GPS worked flawlessly afterwards.
Same issue I had with the LG G2. The GPS on that device was horrible and it looks as if the G3 suffers from the same short coming. And from everything that I learned from the Verizon G2, it was hardware and not software related. I haven't opened this phone up yet but I know with the G2, it had something to do with the gold pins not making a good connection to the back plate pins.
Hey guys!
As the titles says, I updated my G5 H831 (Canada, Fido) yesterday and the wifi stopped working. The slider is greyed out and will not turn on. When I tap the slider to enable wifi it slides over, but after exiting the settings app and reopening, it reverts to the greyed out off position. I've already tried and factory reset, battery pulls etc. Does anyone have any info on this or have had similar experiences?
Have you tried turning it on with O.K Google? If its set up try saying: "O.k Google, turn on Wifi" ?
I've tried turning it on in settings, notification menu and with "Okay, Google" to no avail. I'm hoping this will be fixed in the next update if it isn't a hardware issue.
I have had that kind of issue last year with my previous phone.
Have you restored your data with titanium backup?
Edit : your model can't be root so I think you didn't restore...
Envoyé de mon LG-H850 en utilisant Tapatalk
panzerjager198 said:
I've tried turning it on in settings, notification menu and with "Okay, Google" to no avail. I'm hoping this will be fixed in the next update if it isn't a hardware issue.
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Sounds silly to wait for an update for a pretty necessary feature on a smartphone (unless you're lucky and have unlimited data?). Just replace the device under warranty- LG warranty lasts for 1 year. It definitely sounds like some sort of defect. Have you tried factory resetting? Always factory reset if you find an unexpected problem, or at the very least, the system cache partition.
Not sure what build your variant updated to, but I'm at the May 12A update on Verizon with no such issues
ryanpm40 said:
Sounds silly to wait for an update for a pretty necessary feature on a smartphone (unless you're lucky and have unlimited data?). Just replace the device under warranty- LG warranty lasts for 1 year. It definitely sounds like some sort of defect. Have you tried factory resetting? Always factory reset if you find an unexpected problem, or at the very least, the system cache partition.
Not sure what build your variant updated to, but I'm at the May 12A update on Verizon with no such issues
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I tried a full factory reset (wipe all partitions). My phone is the Canadian Fido vatiant (unlocked,) and I have unlimited data with WIND here. Not sure how to go about getting a replacement device through warranty as Fido considers getting a phone unlocked voiding their warranty.
panzerjager198 said:
I tried a full factory reset (wipe all partitions). My phone is the Canadian Fido vatiant (unlocked,) and I have unlimited data with WIND here. Not sure how to go about getting a replacement device through warranty as Fido considers getting a phone unlocked voiding their warranty.
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Didn't know you unlocked it. If it came unlocked, though, LG would be the ones to warranty it. Idk what Fido is, but it's an LG issue.
Fido is just a carrier here in Canada. How do I go about getting the LG factory warranty?
Update:
So I tried turning WiFi on again out of habit. Lo and behold it turned on! Not entirely sure what caused it to stop working (or start working again, for that matter) but it's working now. I'd still like to figure out why it quit but I'm not too sure how to go about doing that.
I see its working for you again, but just in case you run into issues in the future, Fido should be able to direct you to the LG Warranty process for you. I've had a few warranty issues in the past 5+ years with my Verizon carrier and I just call them and they set up shipment for me .
Anytime I've done it, they overnight me a refurbished phone, but idk if that's a Verizon thing.. they definitely send it to LG for warranty, but idk if most people have to wait for repairs and my carrier is just cool and will give you the refurbished one.
panzerjager198 said:
Update:
So I tried turning WiFi on again out of habit. Lo and behold it turned on! Not entirely sure what caused it to stop working (or start working again, for that matter) but it's working now. I'd still like to figure out why it quit but I'm not too sure how to go about doing that.
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Hello
I have the same problem
What works? :crying::crying::crying::crying:
I could not do anything
I changed ROM software with LG-up, but now, more battery consumption and only lasts 3 hours
please help me :crying::crying::crying::crying:
my phone is lg g5 h860 TWN version
Please link the original ROM Taiwan, give me:crying::crying:
3mehdi said:
Hello
I have the same problem
What works? :crying::crying::crying::crying:
I could not do anything
I changed ROM software with LG-up, but now, more battery consumption and only lasts 3 hours
please help me :crying::crying::crying::crying:
my phone is lg g5 h860 TWN version
Please link the original ROM Taiwan, give me:crying::crying:
Click to expand...
Click to collapse
http://pkg03.lime.gdms.lge.com/dn/d...1475312305&h=a4f50603d61185520415b33456ef7bac
What solved this for me was removing the sim card and turning on the phone without it. As soon as there was no sim card in the phone the MAC address returned to normal and wifi worked again. I put the sim card back in and it continued to work perfectly.
Phrillhouse said:
What solved this for me was removing the sim card and turning on the phone without it. As soon as there was no sim card in the phone the MAC address returned to normal and wifi worked again. I put the sim card back in and it continued to work perfectly.
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I tried what you said and it didnt work for me. This never happen till i updated my rs988 recently.
I too have the same problem on my LGG5. I tried everything to get the WiFi button to work. I took it into Rogers and they sent it to get repaired and when I got it back it worked for 10mins. It went back to being grayed out as soon as I started to reinstall my stuff on the phone. So they sent it to get repaired again. I think that since I've been without a proper phone now for 1 month that if I get it back and it doesn't work that I will have to try and get LG to replace it. After all the phone is only 3 months old. Has anyone else managed to get them to replace the phone without difficulty?
Hello my friends.
I got the lg g3 ls990, every time that i try to turning on Bluetooth and wifi it just stuck in turning on but never does. And when i look under hardware info it says mac unavailable both of them. I already tried installing a custom rom and flash stock rom with lg flash tool but nothing worked.
It weird that this happened becasue it was working fine.
Can u give me some ideas how can i fix this problem? or it could be a hardware issue, but both of them at the same time?
Thanks !
ive had a similar issue with an LG G3 wifi wont stay on goes on/off gets greyed out shows on but it not etc etc......bluetooth the entire time works fine. i have tried EVERYTHING from reboots to reloads.... various firmware versions various modems and multiple kernels...even full LG Flash tool restore to bone stock etc etc....finally called Squaretrade and got a replacement phone.
I've also encountered this issue just yesterday. I got so frustrated that I ended up factory-resetting to stock just to see if it would go away. However, even on an unrooted stock version, the problem persists. I was running on the BareeZVC rom for about 2 weeks too, and out of random, the wifi is no longer connecting. You have to leave it for like 2-3 mins for it to show up again and then it disappears back to it's off state. Does anyone have any clue as to what the heck is going on? Also, my G3 has been passed down to my brother as I already have an S7. Please help!
I am sorry as I can no longer be of help, but I have recycled the Sprint G3 and purchased the Canadian variant of it. Best of luck guys!
This is suddenly happening to me, too. The Sprint store employee said a factory reset is about a 50/50 chance of it working so I rejected that as a solution. I'm eligible for an upgrade anyway, so I think I'm moving phones, if not carriers, too.
Seriously considering the Nexus 6P.
i just bought me niece a new LG K10 2017 M250K cellphone (she wanted the older model, but it's a new phone).
she can't get out out of 2G even tho it should do 4G. she does everything... text, email, youtube videos... via the network, and it's performing badly. were trying to figure out if it's a setting it if it's a bum phone.
it's a dual sim, so we are trying to switch sim bays, turn airplane mode on/off, reset network settings, hard re-boot, etc.
any tips or tricks? the t mo guys can't figure it out...
Did you customize the phone at all before this issue appeared or was it like this out of the box?
If so, it may be an issue with her data plan (some cheaper plans offer only 2G), otherwise it may indeed be an issue with the phone itself. If it's new I suggest to bring it back to the store and have it replaced
MrRoy3 said:
Did you customize the phone at all before this issue appeared or was it like this out of the box?
If so, it may be an issue with her data plan (some cheaper plans offer only 2G), otherwise it may indeed be an issue with the phone itself. If it's new I suggest to bring it back to the store and have it replaced
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unfortunately, it was bought at a website with a no return policy....
AFAIK the choice is made by your device; it’s the device that decides which band needs to be used.
I'm not sure whether anyone still looks at these forums, but here goes.
Bought a used Zenfone 4 ZE554KL off Ebay, as I already had one and wanted to have another to tinker with. It was clearly labelled not working and not receiving network service. I thought I would have a look and see if I could do anything about that, and if not, I could still use it to try and (finally) learn how to root this thing without bricking my own!
I have managed the latter (i.e. unlocked the bootloader and then rooted the phone) thanks to some threads on here, but I still cannot sort the no service issue. But it is interesting as the phone shows a baseband, indicates that it has an IMEI (under setting), and it did connect the first time I put my own sim in it (after doing a factory reset through recovery), but then as soon as I turned the phone off and on again, it was no longer getting service, and I haven't managed to get it back since.
Dialling *#*#4636#*#* and looking under device information shows no IMEI, no network, signal strength 0, and the mobile radio power button is off and when turned on, goes back to off as soon as I go away from that screen.
A question I would like answered if anyone can, is whether this is a baseband issue, i.e. a hardware issue, or whether it is worth trying to resolve this in some other way. I have seen suggestions that rewriting the xqcn/qcn (?) file can/might help, but I have run up against problems trying to do this.
So, if anyone has any ideas, I'd be very grateful, but bear in mind, I am pretty new to all this.