PlayStore Issue - Honor 7 Q&A, Help & Troubleshooting

Hi people i'm having problems with the playstore it just fade out this problem is just when i try to download some big aplication like the marvel game.
can you help me?
i did a video here.
https://www.youtube.com/watch?feature=player_embedded&v=X9lirXEaPsI

MC MILK said:
Hi people i'm having problems with the playstore it just fade out this problem is just when i try to download some big aplication like the marvel game.
can you help me?
i did a video here.
https://www.youtube.com/watch?feature=player_embedded&v=X9lirXEaPsI
Click to expand...
Click to collapse
have you already tried to uninstall it?
it obviously won't uninstall the app, just the updates, and then you can reinstall them again. it's like resetting it

buongu said:
have you already tried to uninstall it?
it obviously won't uninstall the app, just the updates, and then you can reinstall them again. it's like resetting it
Click to expand...
Click to collapse
yes, i uninstall the app just the updates and all the aplication and install an older version, the newest version but nothing.

bump, help please.

phew, strange.
are you rooted? any modifications or is your phone in its original condition?
try to delete and reinstall google play services or at least clear cache.
if you dont mind: factory reset always helps
//edit: also, what are those apps running in background (the icons in task bar)
maybe one of them interferes with google play.
[just for experimental purpose: have you tried a different keyboard? ]

Is background data activated for the System Apps in the networked Apps menu?

On MM I had to enable the right: wright to SD-card for such bigger files. From the settings/apps menu. It was a separate option, so when I gave the trusted app tick, it was not enough.
Tapatalked with Honor 7

MC MILK said:
Hi people i'm having problems with the playstore it just fade out this problem is just when i try to download some big aplication like the marvel game.
can you help me?
i did a video here.
https://www.youtube.com/watch?feature=player_embedded&v=X9lirXEaPsI
Click to expand...
Click to collapse
Go back and see your video and pause where a Waring comes- it says download through WiFi only. Only two things can be there-
1. GO to phone manager > traffic manager >networked apps > system apps and search for download manager and google play store and see if both are selected for mobile data. If already selected then go to step two.
2. Deselect the WiFi option when appears during download then select continue. I hope nothing else would be required.
Do not forget to thank if it worked and you can also welcome to donate

Related

Market crashes after 2.1 install

Hi -
Since upgrading to 2.1 I can't install anything from the Market... It allows me to download files, but as soon as it goes to the install step, the Market crashes and exits. The same happens each time I try.
Any ideas?
Thank you
Try rebooting
Sent from my X10i using XDA App
PoTi_96 said:
Try rebooting
Sent from my X10i using XDA App
Click to expand...
Click to collapse
I have several times!
Tuffy11 said:
I have several times!
Click to expand...
Click to collapse
hmm... i had the same problem, i rebooted the phone and it worked... sorry...
same problem here, market FC (process.com.android.vending force closes)
Same here. Updated today. Everything is working except the market. But my error seems different. I chose download an app an it just keeps stuck at the download started screen. Any suggestions?
It happen to me too today. It keep crashing on installing process.
This is what I do.
Go to settings -> Applications -> Manage Applications -> Choose Market Application -> Click Clear Cache -> Click Uninstall, it will ask whether we want to uninstall market update. I go with Yes, and the uninstalling process proceed.
After that I start my Market application from Apps menu and when it started, it show TOS (Term of Services) which is of course I choose Accept. After that my market works again. But I don't know why it happen. Hopefully this can be help for you guys.
hey guys,
having the same problem here as well.
i had to reflash today due to a bad theme, and when i did so, i restored all files via titanium backup, went to the marketplace, and presto, same FC issue as experienced by others.
any of you had any success with any methods? i might just try to reflash again, if i have no luck....
epinion said:
It happen to me too today. It keep crashing on installing process.
This is what I do.
Go to settings -> Applications -> Manage Applications -> Choose Market Application -> Click Clear Cache -> Click Uninstall, it will ask whether we want to uninstall market update. I go with Yes, and the uninstalling process proceed.
After that I start my Market application from Apps menu and when it started, it show TOS (Term of Services) which is of course I choose Accept. After that my market works again. But I don't know why it happen. Hopefully this can be help for you guys.
Click to expand...
Click to collapse
Market working now, but now i have no comments in market.
tomest said:
Market working now, but now i have no comments in market.
Click to expand...
Click to collapse
It should be there (at least in my phone). The comment becoming tab and place above beside About.
epinion said:
It should be there (at least in my phone). The comment becoming tab and place above beside About.
Click to expand...
Click to collapse
Yes i know that, but if i push comments tab, it is empty. Only
'No comments'.

Not Able to Install Applications from Android Market

My Streak was working fine. It has 2.2.2 Froyo OS. Today itself I tried to install an application. The application showed Starting Installation. But the application install never happens. I am not able to install apps from the Android Market. For the same I did a factory reset and the hard reset. But nothing worked. Still facing the same issue. Please help.
Try going to settings/applications/manage applications/ scroll to and select market. Tap uninstall updates, and clear cache then give it a try.
Troubleshooting the Android Market App
If you find other solutions/problems that aren't in that article let me know and I will add to the list
metal1f3 said:
Try going to settings/applications/manage applications/ scroll to and select market. Tap uninstall updates, and clear cache then give it a try.
Click to expand...
Click to collapse
marvin02 said:
Troubleshooting the Android Market App
If you find other solutions/problems that aren't in that article let me know and I will add to the list
Click to expand...
Click to collapse
Don't know what happened. But the problem disappeared today and I am able to download the apps now from market without any issues. Although all my game progresses are lost since I did a hard reset
marvin02 said:
Troubleshooting the Android Market App
If you find other solutions/problems that aren't in that article let me know and I will add to the list
Click to expand...
Click to collapse
Any way to get around carrier restrictions? both in the market and out? Example: during early netflix apk version releases posted here, I couldnt install from using the stock browser. But when I use dolphin, I was able to download/install.
Now, looking for a way to install carrier restricted apps in the android market.
Rico ANDROID said:
Any way to get around carrier restrictions? both in the market and out? Example: during early netflix apk version releases posted here, I couldnt install from using the stock browser. But when I use dolphin, I was able to download/install.
Now, looking for a way to install carrier restricted apps in the android market.
Click to expand...
Click to collapse
Sometimes removing your SIM card and accessing the market over WiFi will allow you to see more apps in the Market.
Any app that you can DL the APK for can be loaded by checking the unknown sources box in the application settings.
Changing the fingerprint can make many more apps show up.
The stock browser may not download some file types and you have found the easiest solution - use a different browser.

[Q] Can you reinstall apps from google play?

Recently my Samsung Galaxy Mini went into a boot loop. To solve this, I had to factory reset the phone, deleting all my apps. When I log onto google play, and navigate to my previous apps, it says they are still installed, and won't let me reinstall them. Is there any way round this?
Thanks
how about the backup?did you always backup app?
if not,i think you can redownload using another website like appbrain...after that you can automatic update from google play..this is just my thought
Also you can enter to Play Store from your PC, and install all the apps that you need (clicking on the Install button, the app will be installed in your phone).
my android apps
go to Google play and my android apps on right hand side or hit this link https://play.google.com/apps
it will show you all the apps that u have installed on your phone, now click on app one by one and click on install button through web, in this way you can install the apps that u have loose
please press thank you button if u like this.
The thing is, when I go to "my apps", it says I already have them installed, when I don't. The install button is greyed out.
Vendettonator said:
Recently my Samsung Galaxy Mini went into a boot loop. To solve this, I had to factory reset the phone, deleting all my apps. When I log onto google play, and navigate to my previous apps, it says they are still installed, and won't let me reinstall them. Is there any way round this?
Thanks
Click to expand...
Click to collapse
me too 've same doubt...plz help me....!!!
ashishhariyan said:
me too 've same doubt...plz help me....!!!
Click to expand...
Click to collapse
I had the same problem. The solution is simple however. I'm using Cyanogenmod for my rom. It turns out you have to download and install the google play apk.
As soon as I rebooted, I was asked for my Google account and once I entered the information, everything, including my apps, automatically downloaded and installed. Of course, it's important to note that I backed up my account to my Google account. I highly recommend this.
So, I think if you just find the gapp.apk for your rom, you'll be ok.
Hope that helps,
Vendettonator said:
Recently my Samsung Galaxy Mini went into a boot loop. To solve this, I had to factory reset the phone, deleting all my apps. When I log onto google play, and navigate to my previous apps, it says they are still installed, and won't let me reinstall them. Is there any way round this?
Thanks
Click to expand...
Click to collapse
just wipe the data cache and dalvik cache using cwm

[Q] Play Store stopped working

All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
sciurius said:
All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
Click to expand...
Click to collapse
clear data for google services framework, and force close it and reboot, or idk, downgrade the play store, also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account, hope i helped
Ranomez said:
clear data for google services framework, and force close it and reboot,
Click to expand...
Click to collapse
That did not make a difference.
or idk, downgrade the play store,
Click to expand...
Click to collapse
How can I do that?
also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account,
Click to expand...
Click to collapse
When I try this, it asks for confirmation, I press 'Remove account' and then comes a dialog similar to "this account is required by some applications, you can only remove it by resetting the phone to factory defaults (...)".
sciurius said:
How can I do that?
Click to expand...
Click to collapse
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be, also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Ranomez said:
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be,
Click to expand...
Click to collapse
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Click to expand...
Click to collapse
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Actually, I have the feeling that Market (and Play) try to start some authentication service, that fails or is missing.
sciurius said:
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Click to expand...
Click to collapse
hmm............try using the program u used to install market again, but first try after uninstalling updates to clear cache and data for google services framework and market, and also try to force stop them, otherwise try to reuse the app u used to install market
I removed the google apps and reinstalled them (several times, several ways). Finally success after reinstall using ArcTools. Now I can start Google Play. I asks me to create an account and it seems to work again.
Thanks for the assistance!
Again, I lost Google Play. Same symptoms: it says I need to sign in or create an account first, but doesn't give me the opportunity to do so.
I removed everything Google related. Re-installed Market (using ArcTools) but Market just doesn't get installed. Similar when trying to install Play using ArcTools: all tools get installed but there's no Play.
When restoring Market or Play from backup I have the same problems decribed in the beginning of the message.
Really puzzling - and frustrating.

Question Latest CN ROM 13.5.380 ST (Disabled Google Play)

I have a CN ROM, but after the latest update (13.5.380) it disabled google play store, so I tried clearing cache and storage even removing my google account and see if it works, now as a last resort I factory reset it and voila! all google play apps are gone, can't even install google play, so my question is there anyway to flash it back to its original ROM version? (if there's any link as to where to download it that would be really helpful) thanks in advance.
I am experiencing the same. O don't know what else to do. Can't get into any google accounts. Please help
luciandroid said:
I have a CN ROM, but after the latest update (13.5.380) it disabled google play store, so I tried clearing cache and storage even removing my google account and see if it works, now as a last resort I factory reset it and voila! all google play apps are gone, can't even install google play, so my question is there anyway to flash it back to its original ROM version? (if there's any link as to where to download it that would be really helpful) thanks in advance.
Click to expand...
Click to collapse
I don't know is the latest update similar to y90 go to setting/app/ three dot and enable Google play service. Of course download Google APK from trusted website. Hope this help
yeah i got mine working hahaha
clearing cache and data of play store and play seevices didnt fix it.. what fixed if is update of play services
thank me later
Can someone take a screenshot of the changelog before updating ?
mokers said:
yeah i got mine working hahaha
clearing cache and data of play store and play seevices didnt fix it.. what fixed if is update of play services
thank me later
Click to expand...
Click to collapse
Can't do an update cause the system says there's a conflict between the version that is installed in the phone
Try this hope it helps, go to settings, app management, click the three dots at the upper left the click google basic services, if its already ticked, untick it then restart phone, then repeat steps then tick the google basic services again
how is android 12 with 13.5.380? is everything working 100%? Could you tell me the pros and cons?
luciandroid said:
Try this hope it helps, go to settings, app management, click the three dots at the upper left the click google basic services, if its already ticked, untick it then restart phone, then repeat steps then tick the google basic services again
Click to expand...
Click to collapse
This worked for me. Thank you so much
Hello, can you expand a little more please?
Did you mean to disable the application and restart the phone and activate the application?
luciandroid said:
Try this hope it helps, go to settings, app management, click the three dots at the upper left the click google basic services, if its already ticked, untick it then restart phone, then repeat steps then tick the google basic services again
Click to expand...
Click to collapse
Thank you.
I fix it.
Thank you

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