Android Outlook App will not load messages - Android Q&A, Help & Troubleshooting

Hi
I can't get my btconnect.com emails to load onto the Outlook mail app on my HTC One (M8). I'm having similar problems with other mail apps I've tried that attempt auto registrations. My desktop Outlook is linked to Office 365 Home and I've tried to load the Android with both an Office365 account and Outlook/Hotmail account. Nothing doing. The app will happily load calendar and contacts, but doesn't pull any emails.
Oddly, one of the other apps I've tried using a manual setup will load emails, but only between 2 and 20 Feb 2014--what's that all about?
I've tried Bluemail, and Cloudmagic to no avail. Running out of ideas fast--any solutions out there?
Thanks in advance
Warthog

Warthog01 said:
Hi
I can't get my btconnect.com emails to load onto the Outlook mail app on my HTC One (M8). I'm having similar problems with other mail apps I've tried that attempt auto registrations. My desktop Outlook is linked to Office 365 Home and I've tried to load the Android with both an Office365 account and Outlook/Hotmail account. Nothing doing. The app will happily load calendar and contacts, but doesn't pull any emails.
Oddly, one of the other apps I've tried using a manual setup will load emails, but only between 2 and 20 Feb 2014--what's that all about?
I've tried Bluemail, and Cloudmagic to no avail. Running out of ideas fast--any solutions out there?
Thanks in advance
Warthog
Click to expand...
Click to collapse
I have noticed that outlook doesn't download some emails. Don't know why. I think you'd be better off contacting the Microsoft devs of outlook. You can find an email to send to in the play store.

Related

[Q] Sync Outlook Contact and Calendar with Google

Dear all members,
Just to check whether how we can sync my outlook contacts and calendars with my Google account.
I have tried Google App Sync but I have encounter an error which need the Google app sync to be enabled in the email account..
Anyone know what I should do or any easy software to sync the contacts and calendars between Google and Outlook?
i think this was only turned on from 2.1 up then it was enhanced in 2.2
If you are planning on doing this only once a workaround is to export your Outlook contacts to a comma separated .csv file and upload this file to Google contacts. Works very nice, but I understand you might need to do it a smoother way if you need to sync Outlook and Google often.
Ludolf71 said:
If you are planning on doing this only once a workaround is to export your Outlook contacts to a comma separated .csv file and upload this file to Google contacts. Works very nice, but I understand you might need to do it a smoother way if you need to sync Outlook and Google often.
Click to expand...
Click to collapse
Hi,
Yes, I will prefer that there will be a software which will continously sync the contacts in my Outlook with Google and that is why Google App Sync caught my mind.
But I know that I can only use it if my Google account is the premier and not the normal type.
Anyone know whether there is other software which can do the task?
chongbh said:
Dear all members,
Just to check whether how we can sync my outlook contacts and calendars with my Google account.
I have tried Google App Sync but I have encounter an error which need the Google app sync to be enabled in the email account..
Anyone know what I should do or any easy software to sync the contacts and calendars between Google and Outlook?
Click to expand...
Click to collapse
Try turning Outlook off then on again?
I have noticed when ever I start Outlook now I get a popup asking about which "profile" (i think is the word used) to enable; google sync or outlook?
Syncing between X10i and Outlook (business phone is foked without this ability imo) is the main reason I am travelling along the rooting road at the moment... not started the search for the software yet.
Have installed google sync but not used yet as I am uncomfortable storing 20+ years worth of valuable networking details in that giants hands
Good luck
ANZAC
Thanks. I managed to find 3rd party software called Companion link but required to purchase in order to use. If the software is good, I dun mind paying for it.
Guys,
I have managed to try out the CompanionLink software whereby you can synchronize the outlook contacts and calendars with your Google account, it work perfectly so with this software, there is no hassle either you do update on your phone or PC using Outlook.
check it out if you are interested :
http://www.companionlink.com/
However, you can try it for 15 days and if you like it, you will have to purchase the license which I will be intending to purchase this software.
chongbh said:
Guys,
I have managed to try out the CompanionLink software whereby you can synchronize the outlook contacts and calendars with your Google account, it work perfectly so with this software, there is no hassle either you do update on your phone or PC using Outlook.
check it out if you are interested :
http://www.companionlink.com/
However, you can try it for 15 days and if you like it, you will have to purchase the license which I will be intending to purchase this software.
Click to expand...
Click to collapse
Thank you!
I tried this software and then un-Installed because it was not working ok for me. Experimenting with something now. Will return with a review soon.
ANZAC
Sent from my X10i using XDA App
Guys, I just turned on my X10 first time.
When I go to Calendar app it asks me to login to Google account.
That may be strange question for users here, but - do I HAVE to login to Google
to use Calendar on X10?!
i'm using MyPhoneEx and it works well and it is free
I also use MyPhoneExplorer
GPdhillon said:
i'm using MyPhoneEx and it works well and it is free
Click to expand...
Click to collapse
?! I was asking about Calendar application...
Yeap. I use MyPhoneEx to sync outlook contact/Calendar directly into my X10. If I want to sync contact/calendar with Google, I just goto Setting ->Accounts & Sync and press sync contacts (or Calendar).
That's why your X10 asked you to log-in to google when you turned it on. If you've not log-in to Google, the calendar in X10 is still working fine but you cannot sync it with google contact (or calendar).

[Q] Upload contacts into SkyDrive with WM 6.5

Hi guys,
I have been used to using Windows MyPhone for doing a on-line backup of my contacts from WM 6.5. This application and Windows MyPhone service is gonna be removed, so I wanna ask, what I can use instead of that? I have never found some frontend application for WM 6.5, that supports SkyDrive.
Thanks for reply..
Use Live hotmail. When you sync with Windows Live, your mail/appointments/contacts will be sync.
alex fung said:
Use Live hotmail. When you sync with Windows Live, your mail/appointments/contacts will be sync.
Click to expand...
Click to collapse
This has always worked well for me. As far as i know there are two ways of doing it:
Use the Windows Live app, which will sync your contacts and email.
Use activesync which will backup tasks and calendar too, as well as push email (delivers email in real time, not limited to sending/receiving every x minutes. have a look at this page http://windowsteamblog.com/windows_...ar-and-contacts-with-exchange-activesync.aspx or google exchange activesync hotmail
note that syncing with windows live will also download all your previous contacts from the server.
(not to hijack, but quick question: there's no way to sync contacts and not show messenger contacts in your windows mobile contacts for instance, is there?)
I had much more luck syncing with Google Calendar than with Hotmail Calendar. And it wasn't for the lack of trying. Syncing with Hotmail is like syncing with Desktop Outlook. Great while it works but once it's broken, it's broken for good. On the contrary, in about a year of syncing with Google I haven't run into a problem yet that I wasn't able to resolve. I am syncing Calendar, Contacts and email using ActiveSync, and tasks using GogTasks freeware. Contacts sync especially has been flawless.
If you can live with Google's limitations (no category support unless you buy a 3rd party app, have to jump through hoops to sync Tasks), I suggest you try that.

Could use help from someone only using exchange for email mail on home screen wrong

Hello,
I only have one email account set up to sync email. It is my MS Exchange account. I have it set for push.
Yet for some reason the icon on my home screen is almost always showing an incorrect number of new messages. If I open up outlook - then it seems to sync - not always synced even during key work hours - 8-8 (when I have it set for push).
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
I'm new to android so I'll give you what info I think might be important.
I have both background and autosync checked.
I have mail, contacts, calendar, update when opened checked. I have update schedule set for push between 8-8 every day.
I tried making both peak and off hours push - unfortunately that doesn't help either.
Weird, I've been using my gmail account on exchange (I like the HTC Mail application better than the gmail one) and have yet to have any issues. Hope you get it resolved since my gmail is working fine though I'm thinking it might be something on the ms exchange server's end.
lchupacabras said:
Weird, I've been using my gmail account on exchange (
Click to expand...
Click to collapse
You use your gmail account on exchange? You forward your gmail email to microsoft exchange? Then have your business exchange server forwad to the 3D instead of just going direct from gmail to your 3D mail app?
I have multiple email accounts, most are gmail. I chose to access them through exchange because that allows me to use HTC mail, which has a unified mail box.
Regarding your initial problem, how many aspects of your email account are you syncing. For example, is it Inbox only or do you also sync outbox, sent, trash, deleted, etc. If you do the latter, I have noticed that the new mail count is off, because the app, after initial set up at least, will count mail synced in other folders that have at, some point be marked unread.
Going through the various folders and marking everything as read fixed the problem for me.
Hope this helps.
Sent from my PG86100 using xda premium
I am confused by those saying you are using exchange - I'm talking about using an MS Exchange SERVER. Are you sending your gmail to a microsoft exchange SERVER? I'm not talking about a gmail server or hotmail server but an actual server set up for a company that runs Microsoft Exchange. A server that when you access it from the web it says Microsoft Outlook Web Access or Microsoft Web App- Connected to Microsoft Exchange
I have only one email account I'm syncing which is on an MS exchange server. The only folders I sync are inbox and sent items. The only unread mail items I'll ever have on the server are items in my inbox. I'd like to have the icont on the home screen for mail messages show me the number of unread messages I have which are on an MS exchange email server (not forwarded from gmail or hotmail). I know other people using exchange servers that also have the incorrect number of items showing on their EVO 3D. My guess is people using gmail (direct from gmail servers) won't have this issue so I'm asking people who use MS Exchange servers. WM devices, WP7 devices and iphones from the same exchange servers show the correct number of messages.
i think it has something to do with the number of days you sync.
in outlook, mark all of your email as read (if you can do this).
hit refresh on your phone. it should say 0 unread for both.
from here you can figure out what is going on.
Thanks, I should be clear. It can be temporarily correct. FOr example if I open email on the phone and it syncs, and I open emails etc and go back to the home page and it shows no new messages which is correct.
But if I get a new email, then I open it on my computer and delete it. Hours later it will still show 1 new message on my home screen on the phone. I'd expect that sort of half assed issue if I was using pop but this appears to be something not implemented with sense or android.
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
boe said:
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
Click to expand...
Click to collapse
Ok, first off, I don't have a 3D. I've got a Sensation on Tmo but I think they're pretty much the same phone.
I also had a few glitches when I tried out the Android Exchange client. But mainly I didn't like the draconian way it implemented my company's security policies and I said "screw it". I found a different client called Touchdown and gave it a whirl. I liked it so eventually I bought it. I'm not used to paying quite that much for an app when most of the others I use are cheap or free. But I use it a *lot* and it works very well. It's *much* better than the Android client imho.
Jye75 said:
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
Click to expand...
Click to collapse
Thanks for letting me know this is normal for Android. I hope they fix it as it is one of my ONLY major issue with Android. This is my first Android phone and I like Android a lot. The phone as a phone sucks but that isn't Android's fault.

[Q] Can't get emails to be marked as read on server (hotmail/all mail apps i've tried

Hey, I've been trying to set up my email on htc one x for 2 days with no success.
I've settled down for aqua mail, after trying maildroid, k-9 (****ty icon lol).
The thing is that my hotmail acount doen't mark as read on server.
From what i understand it's because hotmail is pop'? but it has always worked for me on iphone. Is there a way to get around this.
I dont want to change provider, or forward my mail, or pay for email app, I'd like to have both hotmail and gmail accounts in one unified inbox so rather not just have gmail hotmail separately.
My stock email app is insanely slow, there's something wrong with it, how do i reinstall it?
Is there seriously not a single way to setup hotmail and gmail in the same app except for the stock mail app?
None of the ones i tried are able to mark as read messages on the hotmail server.
K-9 didnt work when i tried to set it up as exchange, because it's webdav or something.
aqua mail, mail droid, enhanced email, nothing!
????

Gmail for one account wont sync in Outlook

I have two Gmail accounts and when adding them to Outlook on my tablet, one syncs just fine (i.e. i can see all my emails), but the other doesn't sync at all. No emails show up in any folder. I tried removing both and just adding the one, but that didn't work either. However, i can see my google calendar though. Any suggestions? I tried comparing the settings on both accounts in gmail and everything is identical.
I would just use Gmail and not let it into or use Outlook.
If there are any vulnerabilities that can be exploited, Outlook is like a divining rod for finding them.
Keeping email in the cloud, and download only when absolutely necessary will save you a lot of grief.
Otherwise go to Event Viewer and see if there are any error messages associated with Outlook.
An email protocol is likely misconfigured.
timrock said:
I have two Gmail accounts and when adding them to Outlook on my tablet, one syncs just fine (i.e. i can see all my emails), but the other doesn't sync at all. No emails show up in any folder. I tried removing both and just adding the one, but that didn't work either. However, i can see my google calendar though. Any suggestions? I tried comparing the settings on both accounts in gmail and everything is identical.
Click to expand...
Click to collapse
Is the Gmail account that won't synch a work account?
gernerttl said:
Is the Gmail account that won't synch a work account?
Click to expand...
Click to collapse
No it's not

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