Xperia Z2 microphone not working in call - Xperia Z2 Q&A, Help & Troubleshooting

My Xperia Z2 (D6503) Android 5.1.1 - has problem in microphone. When I make a call, people can't hear me. But when I use Audio Recoder, the microphone works fine. I wonder if my microphone is broken or not, because it still work fine in Audio Recorder. Please help me to solve this problem. Thanks!

try disabling noise suppression under Call settings

w.m.d.c said:
try disabling noise suppression under Call settings
Click to expand...
Click to collapse
Thanks, I tried that too, but it still not work.
Some guy tell me that the phone has 2 microphone, one for call, and the secondary microphone for recording. Is that true?

Under the Google App voice settings, try disabling "OK Google" detection "from any screen".
I had the same problem and this fixed it.

It didnt work to me.
I tried like you guys posted, but it didnt work to me. Im using Kitkat 4.4.4, everything is ok until I update some app nearly time on CHPlay. Disable Google Now, goog search or anything, even reset factory data but nothing change to me. Somebody help me

bkvip said:
Thanks, I tried that too, but it still not work.
Some guy tell me that the phone has 2 microphone, one for call, and the secondary microphone for recording. Is that true?
Click to expand...
Click to collapse
I am quite not sure, but apparently everyone in this thread are having hardware issues rather than software.
I would bring it to some professionals in a proper phone shop and try that.

Related

Xperia microphone issue

I have an Xperia play - modded with cyanogenMod 9.1.0 ICS
I used to have 4.0 but i modded it hoping it might fix my issue.
It"s rather strange, I can call and receive calls no problem, people can hear me fine. When i put it on loud speaker they can't hear me.
Also if it try and record my voice or a sound it doesnt work. Absolute silence with a small 'beep' at the end of each recording
The microphone can't be broken as I can call people fine, surely it's just a glitch of some kind.
Any idea if it can be fixed? anyone have the same problem?
cheers
Cowithgunz said:
I have an Xperia play - modded with cyanogenMod 9.1.0 ICS
I used to have 4.0 but i modded it hoping it might fix my issue.
It"s rather strange, I can call and receive calls no problem, people can hear me fine. When i put it on loud speaker they can't hear me.
Also if it try and record my voice or a sound it doesnt work. Absolute silence with a small 'beep' at the end of each recording
The microphone can't be broken as I can call people fine, surely it's just a glitch of some kind.
Any idea if it can be fixed? anyone have the same problem?
cheers
Click to expand...
Click to collapse
try changing rom....it may help yu
dont forget to press thanks
siva aggzz said:
try changing rom....it may help yu
dont forget to press thanks
Click to expand...
Click to collapse
The glitch was there before i installed the rom
Cowithgunz said:
The glitch was there before i installed the rom
Click to expand...
Click to collapse
its done kinda manufcturer defect nro...if its in warenty get the dvce replaced
dont frget to press thnks

[Q] When i put call on Speaker I can hear the Caller voicebutTheycan'thear me

When i call any1 i can talk to them Flawless But When i put my call on Speaker i can hear them but my voice doesn't goes to them When i put it back on my Ear remove from speaker they can hear me ? Even at Skype i call them on Video call they can't hear my Removed from Speaker they can hear me Help me Experts
More info.
What rom /firmware?
Rooted?
Any mods installed that has caused this?
Did it work before?
andrewwright said:
More info.
What rosecond handmware?
Rooted?
Any mods installed that has caused this?
Did it work before?
Click to expand...
Click to collapse
Android 4.1.2
Non Rooted
No Mods installed in it idk Because i buyed it second hand
might be a minor problem since your saying that regular calls are working..
well there will be a option to disable the mic on speaker may be its enables (i hope it there)
try make a call and check it out
thuva06 said:
might be a minor problem since your saying that regular calls are working..
well there will be a option to disable the mic on speaker may be its enables (i hope it there)
try make a call and check it out
Click to expand...
Click to collapse
Where I the option are you talking about Mute? No it's not mute Please help me
Tell me sum thing Good that make my Speaker mic Work
Go black to stock with Odin. If problem is still there it's hardware

Lg l7 p715,p710,p713 ( special thread for call recording)

guys anyone tried call recording for our cm11 ? or mokee?? i tried many apps .. but no use.. someone posted automatic call recorder works .. i too tried ... the source of that file is changed automatically .. i tried xposed module cm recording .. that one works only our voice is recorded .. opponent voice is not clear..we need perfect recorder like LEWA OS inbuilt ..!! some one try to port that dialer to cm 11 . any ideas . develpers help needed .. thanks in advance.. guys discuss here about call recording
arunon2013 said:
guys anyone tried call recording for our cm11 ? or mokee?? i tried many apps .. but no use.. someone posted automatic call recorder works .. i too tried ... the source of that file is changed automatically .. i tried xposed module cm recording .. that one works only our voice is recorded .. opponent voice is not clear..we need perfect recorder like LEWA OS inbuilt ..!! some one try to port that dialer to cm 11 . any ideas . develpers help needed .. thanks in advance.. guys discuss here about call recording
Click to expand...
Click to collapse
try to use Xposed modules
search Enable cm call recording in download section
Have a nice day
Sent from my p715 using XDA Free mobile app
shamescool said:
try to use Xposed modules
search Enable cm call recording in download section
Have a nice day
Sent from my p715 using XDA Free mobile app
Click to expand...
Click to collapse
i tried dude .. no use .. only our own voice is clear .. opponent voice is low .. thats the prob
arunon2013 said:
i tried dude .. no use .. only our own voice is clear .. opponent voice is low .. thats the prob
Click to expand...
Click to collapse
so our only chance is using 3rd party voice recorders:banghead:
Sent from my p715 using XDA Free mobile app
yes..we need our developers help.. waiting for their reply
Sent from my LG P715 using XDA Premium 4 mobile app
Yes, I need this feature as well.
As far as I managed to understand, problem is the lack of ability for line recording, as opposed to microphone recording which is enabled. Obviously with microphone recording, the far side's volume is very week, so that's why you it doesn't work properly.
Digdis said:
Yes, I need this feature as well.
As far as I managed to understand, problem is the lack of ability for line recording, as opposed to microphone recording which is enabled. Obviously with microphone recording, the far side's volume is very week, so that's why you it doesn't work properly.
Click to expand...
Click to collapse
exactly same prob ..
Im not using CM 11 ATM ,but have you guys tried this app?
http://forum.xda-developers.com/android/apps-games/app-boldbeast-call-recorder-galaxy-htc-t2923904
i found it in the android general forum.
kalel29 said:
Im not using CM 11 ATM ,but have you guys tried this app?
http://forum.xda-developers.com/android/apps-games/app-boldbeast-call-recorder-galaxy-htc-t2923904
i found it in the android general forum.
Click to expand...
Click to collapse
Thanks. Still same problem. I asked for help in this thread, as this app seems very flexible and dev seems pretty responsive.
Digdis said:
Thanks. Still same problem. I asked for help in this thread, as this app seems very flexible and dev seems pretty responsive.
Click to expand...
Click to collapse
The problem with call recording is in kernel. Our kernel does not support 2 way recording (so both voices recording from line). It will record from headphones. No way to fix with any problem. Only way is to add 2-way call recording in kernel.
christi9503 said:
The problem with call recording is in kernel. Our kernel does not support 2 way recording (so both voices recording from line). It will record from headphones. No way to fix with any problem. Only way is to add 2-way call recording in kernel.
Click to expand...
Click to collapse
That's not entirely true. If you look at what I wrote in this app's thread to the dev, I managed to produce a scenario (involving the headphones) in which I managed to make it work.
Digdis said:
That's not entirely true. If you look at what I wrote in this app's thread to the dev, I managed to produce a scenario (involving the headphones) in which I managed to make it work.
Click to expand...
Click to collapse
Yeah, using headphones. With speaker it will not work without line recording imo.
christi9503 said:
Yeah, using headphones. With speaker it will not work without line recording imo.
Click to expand...
Click to collapse
Nope. Without headphones, recording when speaker is activated also works.
Digdis said:
Nope. Without headphones, recording when speaker is activated also works.
Click to expand...
Click to collapse
But it doesn't work when you use earpiece right?
christi9503 said:
But it doesn't work when you use earpiece right?
Click to expand...
Click to collapse
It does in one very awkward scenario. Copying here what I wrote in the Boldbeast call recorder thread. Here's the scenario:
- Plugged headphones
- Made the call and started recording (Let's call it stage 1). At this point I couldn't hear the call sound in my headphones, but still in the phone (no such problem if I don't record)
- Turned speaker on (stage 2). Now I hear the call in the speaker of course
- Turned speaker off, at this point I could hear the call in my headphones (stage 3)
Now when playing back the recording, I could see that in stage 1 I could hear the far side low, but in stages 2 & 3 I could hear it fine.
Note that stage 3 is the interesting one. The speaker is off, I hear the sound in my headphones, and the far end is recorded fine.
I really can't put a finger on the reason to the problem. I'm just saying I reached a state where I could record a 2-way call, without having the speaker on at this stage.
Digdis said:
It does in one very awkward scenario. Copying here what I wrote in the Boldbeast call recorder thread. Here's the scenario:
- Plugged headphones
- Made the call and started recording (Let's call it stage 1). At this point I couldn't hear the call sound in my headphones, but still in the phone (no such problem if I don't record)
- Turned speaker on (stage 2). Now I hear the call in the speaker of course
- Turned speaker off, at this point I could hear the call in my headphones (stage 3)
Now when playing back the recording, I could see that in stage 1 I could hear the far side low, but in stages 2 & 3 I could hear it fine.
Note that stage 3 is the interesting one. The speaker is off, I hear the sound in my headphones, and the far end is recorded fine.
I really can't put a finger on the reason to the problem. I'm just saying I reached a state where I could record a 2-way call, without having the speaker on at this stage.
Click to expand...
Click to collapse
i cant understand .. could u explain me via video .. thanks in advance
arunon2013 said:
i cant understand .. could u explain me via video .. thanks in advance
Click to expand...
Click to collapse
Had problems in the past uploading videos, so will guide you step by step. Please try to keep up.
First of all make sure your device is properly rooted and that you uninstall all other call recording apps.
Now install BoldBeast call recorder.
After installation, go to the application setup, Call settings :
- Set call recording mode to 22
- Enable root options (took me a few times until it worked, but it should work)
- Fix Recording Issues - mark all options except for Auto switch speaker on
(On a side note - these settings were the only ones that somehow worked. You are welcome to try other ones)
Now after setting this up, you will see a record icon for any call you make. Clicking it will start recording the call (showing a blue paw icon in the status bar). You can then hear the recorded calls by selecting the phone icon in the app.
Now to scenario I described:
- Plug your earphones in
- Make a call
- Click the record button. At this point, you won't hear the audio in your earphones but still in the phone
- Turn the speaker on, then turn it off
- You will now hear the audio in your earphones
Now after you hangup, you will hear both sides of the call starting the point you turned the speaker on and off.
This is really awkward. I guess christi is right by saying that the problem is in the kernel/ROM (as it worked properly with stock JB & KK). In addition, this app's dev told me it should have worked for me (using another mode - 34), and that he couldn't help if it didn't. So, I guess that until the kernel/ROM is fixed, we won't have call recording working normally in this ROM.
Digdis said:
Had problems in the past uploading videos, so will guide you step by step. Please try to keep up.
First of all make sure your device is properly rooted and that you uninstall all other call recording apps.
Now install BoldBeast call recorder.
After installation, go to the application setup, Call settings :
- Set call recording mode to 22
- Enable root options (took me a few times until it worked, but it should work)
- Fix Recording Issues - mark all options except for Auto switch speaker on
(On a side note - these settings were the only ones that somehow worked. You are welcome to try other ones)
Now after setting this up, you will see a record icon for any call you make. Clicking it will start recording the call (showing a blue paw icon in the status bar). You can then hear the recorded calls by selecting the phone icon in the app.
Now to scenario I described:
- Plug your earphones in
- Make a call
- Click the record button. At this point, you won't hear the audio in your earphones but still in the phone
- Turn the speaker on, then turn it off
- You will now hear the audio in your earphones
Now after you hangup, you will hear both sides of the call starting the point you turned the speaker on and off.
This is really awkward. I guess christi is right by saying that the problem is in the kernel/ROM (as it worked properly with stock JB & KK). In addition, this app's dev told me it should have worked for me (using another mode - 34), and that he couldn't help if it didn't. So, I guess that until the kernel/ROM is fixed, we won't have call recording working normally in this ROM.
Click to expand...
Click to collapse
thanks for ur explanation .. ( dis question is for christi .. he s promised me to make kernal with 2 way call recording ) wat about ur promise man ? can u remember it?
arunon2013 said:
thanks for ur explanation .. ( dis question is for christi .. he s promised me to make kernal with 2 way call recording ) wat about ur promise man ? can u remember it?
Click to expand...
Click to collapse
Firstly, I got my device back. Secondly, I have never ever promised anything like that. I said that I will watch on it and see what can be done, so never promised a thing. This is not a priority for me since it's not my job or anything like this. I am making this for free and I have never charged anything so far. Who wants can donate, but again, I am not charging, so I am making this when I want/ have free time/ have the mood for it. If you still doubt it, or anyone does, I have the pm saved. Please don't say I promised when I didn't do such thing. Things like this drive me nuts. Have a nice day.
cool man.. i just said simply.. dont be serious. sorry if i anything did wrongly..
Sent from my p715 using XDA Premium 4 mobile app

Microphone is not working when loudspeaker is on

Hi! I have a problem with my m4. The mic seems to turn off when i switch to loudspeaker during a call or if i start a fb messenger call with camera on. However the mic works fine with normal calls, i can record, use google speech etc. Mic test succeeded. Safe mode on and the same thing happens. I have put newest rom for central europe 26.1.A.2.147, wiped all possible data via flashtool and even on clean phone without any apps the problem still exists. I did not change any settings or so. It is just the mic not working when i wany to use loudspeaker ( the onr on the bottom of the phone). I also had issues with lower volume levels than in other m4, but here the rom update might help - i will see in fee days as i did rom update today. Do You have any idea what is wrong? The phone never had contact with water etc.
erdetm said:
Hi! I have a problem with my m4. The mic seems to turn off when i switch to loudspeaker during a call or if i start a fb messenger call with camera on. However the mic works fine with normal calls, i can record, use google speech etc. Mic test succeeded. Safe mode on and the same thing happens. I have put newest rom for central europe 26.1.A.2.147, wiped all possible data via flashtool and even on clean phone without any apps the problem still exists. I did not change any settings or so. It is just the mic not working when i wany to use loudspeaker ( the onr on the bottom of the phone). I also had issues with lower volume levels than in other m4, but here the rom update might help - i will see in fee days as i did rom update today. Do You have any idea what is wrong? The phone never had contact with water etc.
Click to expand...
Click to collapse
I have the same Issue, I already made a hard reset but the problem remains. Have you had any progress on this?
Totally nothing. I hope service will fix it.
Same Problem here
Guys did found how to fix this?
Hi, guys.
I had the same issue but it has fixed itself already. Yesterday I wanted to show my friend that on loudspeaker 2nd mic doesn't work but... It worked. I was shocked, I hadn't done anything special. Maybe it was some app issue that is uninstalled now, or that was a virus? I don't know, however it works now.
I m also facing the same issue on my m4 my voice doesnt goes through loudspeaker mode during calls.
I went to the service centr n they r also failed to solv this problem.
atirkhan_07 said:
I m also facing the same issue on my m4 my voice doesnt goes through loudspeaker mode during calls.
I went to the service centr n they r also failed to solv this problem.
Click to expand...
Click to collapse
Try disabling ok google detection in google app
Sony microphone doesn't work with loud speaker on
I'm having exactly the same problem with my Sony Xperia M4 Dual Aqua. When the loud speaker (audio output) is on, the microphone doesn't work anymore. I can't be heard by the person on the other end of the phone. Has anyone found a fix to this? The phone has 2 microphones, so maybe there's a conflict with the speaker and microphone or maybe the second microphone doesn't work - anyone got any ideas?
Anyone solved it yet?
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
poetoet said:
Anyone solved it yet?
Click to expand...
Click to collapse
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
fadyzico said:
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
Click to expand...
Click to collapse
Thx for sharing,i tried to do this but still like before. I have e2333 too,n it had marshmallow official update last night but didnt solve the problem
it has nothing to do with any software issue or any thing with memory card. all it has to do is with its headphone jack. it permanently recognizes that a headset with mic is connected so it lets the primary mic non functional. and it is probably due to moisture in the motherboard connecting the jack or may b due to numerous fall from heights that lets the jack very lose. try inserting a headphone leave that headphone for a while let ur device get heated up by heavy use or over charging. then remove the jack test the mic again it shall work. if not repeat the procedure again and again till it works. and this method has been tested by me as well as several other users in my proximity. so all the best guys hope it works for ya too. important thing is it might stop working again. so keep repeating
dr.sushant said:
it has nothing to do with any software issue or any thing with memory card. all it has to do is with its headphone jack. it permanently recognizes that a headset with mic is connected so it lets the primary mic non functional. and it is probably due to moisture in the motherboard connecting the jack or may b due to numerous fall from heights that lets the jack very lose. try inserting a headphone leave that headphone for a while let ur device get heated up by heavy use or over charging. then remove the jack test the mic again it shall work. if not repeat the procedure again and again till it works. and this method has been tested by me as well as several other users in my proximity. so all the best guys hope it works for ya too. important thing is it might stop working again. so keep repeating
Click to expand...
Click to collapse
the same problems with 2 m4s here its a hardware that phone is very bad creation of sony.........
main microphone not working
voice tone very poor
what can i do?
e2312
mohaiminulmunna said:
main microphone not working
voice tone very poor
what can i do?
e2312
Click to expand...
Click to collapse
remove your SD card and reboot, if not working flash without SD Card, and if Not Working Repair Your rom with Xperia Companion And Feedback.

Broken mic? Need help, please!

So I was running greezepop ROM and whenbi get a phone or make a phone call they can't hear me but I can hear them. I flashed a new ROM and still the same issue. Is there a fix for this? I tried searching the thread but couldn't find anything. Any help would be awesome! Thanks in advance.
jesseserna209 said:
So I was running greezepop ROM and whenbi get a phone or make a phone call they can't hear me but I can hear them. I flashed a new ROM and still the same issue. Is there a fix for this? I tried searching the thread but couldn't find anything. Any help would be awesome! Thanks in advance.
Click to expand...
Click to collapse
I am having the same issue...the Mic seems to be working fine in other apps...I even tried a Mic test app and works fine. It seems there is an issue with the phone app..need help.
kooltrini1 said:
I am having the same issue...the Mic seems to be working fine in other apps...I even tried a Mic test app and works fine. It seems there is an issue with the phone app..need help.
Click to expand...
Click to collapse
I tried the mic test and got nothing. Seems like the mic is broken.
This happens to me on both the stock ROM and Greezepop unless I disable noise suppression in call settings. For some reason, noise suppression only works properly sometimes. When it doesn't work properly, turning it off or switching to speaker phone works. No other apps seem to be affected.
Sent from my LG-H901 using Tapatalk
crawler9 said:
This happens to me on both the stock ROM and Greezepop unless I disable noise suppression in call settings. For some reason, noise suppression only works properly sometimes. When it doesn't work properly, turning it off or switching to speaker phone works. No other apps seem to be affected.
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
I'll give that a try. If worse come to worse do you know of any links that show how to replace the microphone. I've searched high and low on here Google and on YouTube with no luck.

Categories

Resources