HELP unlocking a US tmobile phone in the UK - T-Mobile LG V10 Q&A, Help & Troubleshooting

I recently bought a V10 via a friend in New York from ebay. The phone is locked to tmobile but i thought it can't be that hard to unlock for my UK EE sim,wrong.
I put in my sim and used the 'unlock' app,but it failed to work so i called tmobile in the U.S but was told they can only unlock the phone to the original purchaser!!!!!!! and it seems tmobile phones won't unlock with a code either.
Im tearing my hair out here. such a lovely phone and great camera,was so excited to get it and now im stuck.
Any help much appreciated.

if the phone exists in the t-mobile database(check here: http://www.t-mobile.com/verifyIMEI.aspx), then you should at least be able to use a paid service, which would force the device to be eligible to use the unlock app.

If your IMEI is eligible you can use this service from UnlockRadar:
https://www.unlockradar.com/service/t-mobile-usa-device-unlock-app-official-unlock
Read carefully the instructions.

Related

[Q] Unlocking - Need Minor Advice!

Hey Guys,
I live in Ontario, Canada and ended up buying an AT&T Atrix 4G online that was supposed to be unlocked however is not...(I'm with Rogers)
I know the typical unlock method buy purchasing an unlock code from some sites or a local cell phone unlock shop, however I have been hearing about how one can call the service provider and given the right reasons - receive an unlock code from them.
My problem is if I were to try this out, would I call my service provider? Rogers
OR
Would I call the original manufacturer of this phone? AT&T
I do understand that part of the process of getting the unlock code involves the IMEI # of the phone.
Thanks,
If it's an AT&T phone, they will have unlock codes. Worst that can happen is they say no. If they do, pay to get the codes from one of the reputable sites.
mobileincanada is a pretty good site, you might find something cheaper. who knows. sucks that you were lied to overall.
I need to try and find a number I can call from Canada which will allow me to talk to someone from AT&T who realizes my situation...I can't seem to get through.

[Q] gear S unlock

Hi, I bought my Gear S in the states while I was visiting for 2 months. I wanted a Gear S to play with before I brought it back to Switzerland. T-mobile would only sell it to me if it was activated with T-mobile. I paid for the activation as he told me I could unlock it when I got back here. I had all kinds of trouble getting an unlock code from them. They told me that all I had to do was put in the new SIM and enter the code (8 digits) which I did (although the input space said..."lock code"). It still doesn't recognize the swisscom network. Did I just lock it again to T-mobile? Questions:
- How do I get back to the beginning where I can enter the unlock code again?.
- Is there a back door portal that can get me back there? there usually is..... I have tried a factory reset...doesn't work.
- is the US version locked in to the US only frequency? Doesn't seem so....
Does anyone know how to unlock the device? I hope I won't need one watch for Europe, One for the USA and one for Australia. IF so...Samsung really missed the boat.....
Many thanks for any help

Sim unlock t-mobile LG V10

I recently bought this amazing phone on ebay, and I'm trying to sim unlock it, the phone is not blacklisted, or financed, but It cannot be unlocked since its not in T-mobile database(even when it is branded tmobile phone with all the tmobile bloated apps), since T-mobile or LG cannot unlock it I was looking for a Root-unlocking solution for this since I dont want to start the process of returning the phone at this time of the year and I already paid for my country customs fees to get the phone here.
Is there any way to sim unlock the LG h901 using root mods?
Thanks, I will appreciate your answers
As per this thread: http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032, it seems the only unofficial way to sim unlock may be to pay $44.90 here: https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/. Someone said it worked for them anyway..
YrrchSebor said:
As per this thread: http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032, it seems the only unofficial way to sim unlock may be to pay $44.90 here: https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/. Someone said it worked for them anyway..
Click to expand...
Click to collapse
I already tried that, and I got a refund from them, and two more unlocking service sellers (one seller on ebay and from releasemycode.com) the last one told me they all use the same server provider for the tmobile device app unlock, so it is useless to go to other unlock service. Thats why I open this thread to seenif there is any other way to sim unlock this phone
@yael20
Here's two options :
1. Ask your friend that have tmo service to call tmo and register your phone IMEI with their number and call tmo to unlocked it using device unlock app... since your phone not blacklisted or No financed.....[Worked for me].
2. Unlocked the BL... Install twrp... Root it and flash custom Rom ....install SuperSU and install regionlockaway.apk by @Chainfire same the creator of SuperSU and maybe it would unlock the SIM card. It worked for me in the past.... With Samsung ...htc phone....not sure LG phone.
*Swyped from T3DROID V10*
Let me know if what ted77usa worked pls
ted77usa said:
@yael20
Here's two options :
1. Ask your friend that have tmo service to call tmo and register your phone IMEI with their number and call tmo to unlocked it using device unlock app... since your phone not blacklisted or No financed.....[Worked for me].
2. Unlocked the BL... Install twrp... Root it and flash custom Rom ....install SuperSU and install regionlockaway.apk by @Chainfire same the creator of SuperSU and maybe it would unlock the SIM card. It worked for me in the past.... With Samsung ...htc phone....not sure LG phone.
*Swyped from T3DROID V10*
Click to expand...
Click to collapse
I already unlocked BL and root, I will install regionlockaway.apk later during lunch time, Thanks!!!
I got this when trying regionlockaway:
YrrchSebor said:
I got this when trying regionlockaway:
Click to expand...
Click to collapse
Same thing here
Looks like we will have to change our phones's CSC
To make it work, that raise a few questions:
1 - Can we change our CSC like it is done on Samsung Galaxy phones?
2 - can we flash the International, verizon, or ATT rom's CSC on our phone so we can get it unlocked or make it unlockable?
3- can I change my phone's imei to and old phone's imei that I have at home from the carrier where I want to use the phone with?
I'm not an expert and some of this questions may dont make any sense, but I'm just looking for some options to make this work...
successful non-TMobile SIM unlock
Bought mine SIM locked outright from T-Mobile with no activation, contract, or account. Paid $49.99 to Cellunlocker.net. it took 2 days. They were able to add my IMEI to the list so that the T-Mobile Unlock app saw mine as eligible for unlock. I selected permanent unlock & it worked without hiccup. I use mine on cricket now w/ no problems. I do not work for them or care to promote- just letting you know what I did that worked.
yael20 said:
Looks like we will have to change our phones's CSC
To make it work, that raise a few questions:
1 - Can we change our CSC like it is done on Samsung Galaxy phones?
2 - can we flash the International, verizon, or ATT rom's CSC on our phone so we can get it unlocked or make it unlockable?
3- can I change my phone's imei to and old phone's imei that I have at home from the carrier where I want to use the phone with?
I'm not an expert and some of this questions may dont make any sense, but I'm just looking for some options to make this work...
Click to expand...
Click to collapse
dumbquestion said:
Bought mine SIM locked outright from T-Mobile with no activation, contract, or account. Paid $49.99 to Cellunlocker.net. it took 2 days. They were able to add my IMEI to the list so that the T-Mobile Unlock app saw mine as eligible for unlock. I selected permanent unlock & it worked without hiccup. I use mine on cricket now w/ no problems. I do not work for them or care to promote- just letting you know what I did that worked.
Click to expand...
Click to collapse
Thanks, I'm going to try that, but guys from unlockbase.com told me they all use the same server for unlocks, is that true?
Not sure, but I paid last Saturday and was notified that they were done Monday. No code or anything, no refund or apologies. I used the tmo unlock & it worked. That's all I know.
I'm in the same situation, bought it in eBay
I've tried:
Cellunlocker.net
Unlockriver
Unlockpanda
Releasemycode
... Now waiting response from onlineunlocks.com
But if they all use the same server as you said, so it's going to fall. =/
Buying from t-mobile outright is different story i guess. But my case the eBay seller said it was bought in bulk from LG, and not from t-mobile, maybe that's why cannot be unlocked. Sadly, I'm going to return it tomorrow.
I'm wondering what people's IMEI will show here: http://www.t-mobile.com/verifyIMEI.aspx
I imagine that the phone has to show as valid there to be unlockable by these services?
My seller said kind of same thing too, he said he "used to work fot T-mobile" and got it as a gift directly from LG , so when I check the Imei in tmobile database it doesnt show as blacklisted or financed, but it is like it doesnt exist in their database. The seller says it has to be activated and used for at least 30 days in T-mobile's network to get registered in their database.
I'm not as lucky as you, my seller is open for a return and refund me, BUT I paid 18% of the phone selling price (500+) in customs ( since I bought it from outside of United States) and I cant get a refund on that, I choose to wait for now....
Nevermind, dumb question haha. Sorry
bsilvino said:
I'm in the same situation, bought it in eBay
I've tried:
Cellunlocker.net
Unlockriver
Unlockpanda
Releasemycode
... Now waiting response from onlineunlocks.com
But if they all use the same server as you said, so it's going to fall. =/
Buying from t-mobile outright is different story i guess. But my case the eBay seller said it was bought in bulk from LG, and not from t-mobile, maybe that's why cannot be unlocked. Sadly, I'm going to return it tomorrow.
Click to expand...
Click to collapse
I also tried cellunlocker and swiftunlocks and was refunded. So what I did since the seller on swappa wouldn't refund was I called tmobiel and bought a north american roaming package which is $50 usd per month and I'm at least able to use the phone. Basically we need to have it in use for 40 days and they will unlock it for us.
markbencze said:
I also tried cellunlocker and swiftunlocks and was refunded. So what I did since the seller on swappa wouldn't refund was I called tmobiel and bought a north american roaming package which is $50 usd per month and I'm at least able to use the phone. Basically we need to have it in use for 40 days and they will unlock it for us.
Click to expand...
Click to collapse
So how did you get the sin card tho? They shipped it to you?
bsilvino said:
So how did you get the sin card tho? They shipped it to you?
Click to expand...
Click to collapse
Phone came with a tmo sim card. If yours was bnib it also should have. You should check the box. I'm actually considering staying with tmo since their prices for the roaming plan is better than what bell can offer in a regular plan and they have better features. Ie free visual voicemail.
But if you don't have a sim in the box you should call tmo and order one. I think that this is the only route for some of us to take.
bsilvino said:
So how did you get the sin card tho? They shipped it to you?
Click to expand...
Click to collapse
I am in a similar boat - I bought the phone from Ebay and it was T Mobile (brand new sealed). No service was able to unlock it for me so I called T Mobile and opened an Pre-Paid account. I put $10 on and used this while in the States to show it registered on T Mobile system.
I called to ask if it was registered on their network and they said yes. When I contacted T Mobile today, they said they can unlock it today if I put alteast $100 in refills. So once I did that, and called back - they then told me they still could not unlock it as my IMEI number was not registered in their system and my phone was not showing as a T Mobile phone!
I escalated the issue to the Support team and hopefully hear a response in the next two days. I told them that I did all they asked me to do including calling several times to verify the phone was with T Mobile so they either unlock my phone or refund me the $100 I paid.

Root Sim Unlock (h901) help!

I recently bought this amazing phone on ebay(H901), and I'm trying to sim unlock it, the phone is not blacklisted, or financed, but It cannot be unlocked since its not in T-mobile database(even when it is branded tmobile phone with all the tmobile bloated apps), since T-mobile or LG cannot unlock it I was looking for a Root-unlocking solution for this since I dont want to start the process of returning the phone at this time of the year and I already paid for my country customs fees to get the phone here.
Is there any way to sim unlock the LG h901 using root mods? may rooting and deleting t-mobile unlock device app do the job?
Thanks, I will appreciate your answers
Do you have some Solution??
yael20 said:
I recently bought this amazing phone on ebay(H901), and I'm trying to sim unlock it, the phone is not blacklisted, or financed, but It cannot be unlocked since its not in T-mobile database(even when it is branded tmobile phone with all the tmobile bloated apps), since T-mobile or LG cannot unlock it I was looking for a Root-unlocking solution for this since I dont want to start the process of returning the phone at this time of the year and I already paid for my country customs fees to get the phone here.
Is there any way to sim unlock the LG h901 using root mods? may rooting and deleting t-mobile unlock device app do the job?
Thanks, I will appreciate your answers
Click to expand...
Click to collapse
I want to know if you had a solution for this problem
Carquique said:
I want to know if you had a solution for this problem
Click to expand...
Click to collapse
No I haven't find a solution to it, I'm currently living in Japan, and I'm using this piece of art as a media player only because I can't get it unlocked online nor a tmobile sim card to use it.

T-Mobile

I have the opportunity to purchase a Galaxy S9 + for T-mobile and would like to use it on ATT. Can someone tell me if this is possible?
As long as it's unlocked you can. I'm bringing my att s8's over to T-Mobile.
When you buy it from TMobile it is locked to them. You would have to go through the unlock process which I believe requires you to use it with TMobile for 45days and to fully pay off the device.
It will be locked to T-Mobile (you will have the Device Unlock App installed in the T-Mobile folder - which you will need to use it to unlock your phone).
However, I am not sure about the waiting period before unlocking. But once you are allowed to unlock it, you don't need to pay the full price. You will have to use an unlocking service to register your IMEI as unlocked.
Once you get your phone, ask them when can you unlock it and if you need to wait.
nuttsp said:
I have the opportunity to purchase a Galaxy S9 + for T-mobile and would like to use it on ATT. Can someone tell me if this is possible?
Click to expand...
Click to collapse
It will work if it is unlocked. But please if you are buying from a stranger and they are the original owner, go to the T-Mobile store with them to verify it's actually paid off. They should have a receipt of purchase since it was just released. Since it released on the 17th, it shouldn't even be unlocked as it usually takes 40 days of activation on the network to have it unlocked if it's through t-mobile. And it doesn't have to be paid off to have it unlocked so they can sell it to you even if they still owe than report it lost or stolen. Just be cautious, good luck.

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