Swipe Unlock disabled by Admin, Encryption policy or Credential Storage - Android Q&A, Help & Troubleshooting

Hey there
So as the title says, i have been unable to use swipe lock for some reason, its grayed out and says "Disabled by administrator, encryption policy or credential storage" and its getting really annoying now.
I've already tried clearing the credential storage by going to "Lockscreen and security > Other security settings" but the option doesn't gray out after clearing the storage once as it is supposed to so im not sure if its even clearing the storage at all or not.
I've also tried disabling all the Device Administrators but that didnt work either.
The only thing that remains is the Encryption Policy but i have no idea what to do about that. The screen lock got disabled after i tried to set up a VPN, but didn't so I'm guessing thats what caused this.
Is there any other way to fix this without a Data reset ? since it'll be a hassle for me to do that.
I'm using a Samsung Galaxy Note 3 Neo running Lollipop 5.1

Related

HTC One S -> MS Exchange Policies -> Damaged Phone Storage

Hey all, wondering if anybody has any ideas.
G/F has an HTC One S and asked me to set up her work email for her with their approval. They sent me server info, etc so no big deal.
Get the usual popup about exchange security credentials, they're a little heavy handed encrypting the SD card and requiring PIN but pressed OK.
Went back to email, nothing downloaded and says need to update password that I know is correct. Thought, interesting, I'll just re-add the account. Removed it, removed the admin, cleared credentials and reboot.
On reboot it asks for lock screen pin. Go in, can't remove that. Now just focused on getting back to beginning. Re-add and remove account, can't get lock screen off. On next reboot I'm greeted with "Damaged phone storage..."
Wondering if this is encryption? Or did it kill the SD cards? Best practices or anything at all that I can do to try and recover pics before wiping?
Cheers.

[TIP][Root]Use FoxFi without needing PIN, Pattern or Password on Rooted Device

For Rooted Devices.
I have a rooted Galaxy S4 Developer Edition Device running I545OYUFNC5 KitKat and I have FoxFi installed. As much as I enjoy FoxFi, I hate using Pins, Passwords and Patterns for my lockscreen. I know there is a way around this (as per the FoxFi app in the Google Play Store) by entering your Pin, Password or Pattern incorrectly a few times and then entering your Google account password, but I found another way which seems to work on my device.
As I stated, I have FoxFi installed. Upon first boot of FoxFi it installs a VPN certificate. This can be viewed under System Settings->More->Credential Storage->Trusted Credentials ->User. After running FoxFi a few times I kept receiving the "Network may be monitored" warning in my status bar.
Following this guide, Foxfi now appears as a System Certificate and I was able to then set my Unlock method back to Swipe. I have never been bothered to set a PIN, Pattern or Password again.
Before you move the certificate, however, take note of the name and date associated with the file in case you ever wish to remove it in the future.
I would think that this would work on other verserion of Android as well (i.e. 4.3, 4.4.3, etc). Just an FYI to anyone would like to take advantage of this.
Skeetch79 said:
I have a rooted Galaxy S4 Developer Edition Device running I545OYUFNC5 KitKat and I have FoxFi installed. As much as I enjoy FoxFi, I hate using Pins, Passwords and Patterns for my lockscreen. I know there is a way around this (as per the FoxFi app in the Google Play Store) by entering your Pin, Password or Pattern incorrectly a few times and then entering your Google account password, but I found another way which seems to work on my device.
Click to expand...
Click to collapse
If it's rooted why even bother with FoxFi???
tech_head said:
If it's rooted why even bother with FoxFi???
Click to expand...
Click to collapse
Just an option. Personally, I favor FoxFi for what I feel is ease of installation and use.
FOXFI and Galaxy S5
Skeetch79 said:
Before you move the certificate, however, take note of the name and date associated with the file in case you ever wish to remove it in the future.
I would think that this would work on other verserion of Android as well (i.e. 4.3, 4.4.3, etc). Just an FYI to anyone would like to take advantage of this.
Click to expand...
Click to collapse
I guess you have to be rooted to see that directory where the certificate resides. I have an unrooted S5 and I cannot see those cert files in order to move them.
I am having to "CLEAR CREDENTIALS" reset to SWIPE (remove PIN security). If I want to use HOTSPOT again, FOXFI reinstalls the certificate and forces me to restore PIN or password security.
FOXFI's site says:
"In order to skip the mobile hotspot plan (an extra $20/month) FoxFi needs to install a certificate to bypass the carrier blockage. A certificate installation is considered "security changes" on your phone, and Android system requires a screen lock if *any* security changes is made. Here are possible ways to get rid of the Lock Screen if you don't use one:
If your phone runs Android 4.3 or below, it should support the following way to remove the lock screen while keeping the certificate: set a PATTERN lock (can not be PIN lock) and try to unlock the phone with a "bad pattern" for 5-10 times, it will show you an error message, close the message and on the lock screen you should see a "Forgot Pattern?" link somewhere on the screen. Select it and enter your Android email/password. After these steps the screen lock will be removed.
If your phone runs Android 4.4 (KitKat) or above, please do the followings: first make sure the FoxFi Certificate is not installed (if you have already installed it please go to phone Security Settings and select "Clear Credentials"), now turn on FoxFi and it will display a message box that says "Name the certificate", below it there is a drop-down named "Credential use" which is set to "VPN and apps". Please tap this drop-down and change it to "Wi-Fi". If you continue it will still require you to set a Screen Lock, just do so. After the certificate is installed, you can go back to phone's Screen Lock settings and it will allow you to change it to "None" or "Pattern".
However if you no longer need to use FoxFi, simply go to phone's Security Settings and select Clear Credentials. This will remove the FoxFi certificate (it will NOT remove any other stocked certificates). After that you will be able to set Lock Screen to "None" in phone settings."
Closed at OP request.

[Q] 5.0.2 Screen Lock and Smart Lock

I just recently got the 5.0.2 update and have a couple of questions.
1. When I set up a pattern lock, then decided I didn't need it, I went to change it back to swipe unlock, only to find it grayed out and the message "Disabled by administrator, encryption policy or credential storage"
Tried looking through any settings I could find that related to those reasons but could find nothing that seemed to relate to resetting swipe unlock as an option. Has anyone encountered this or know how to fix it?
2, So I decided to set up Smart Lock with my home as a trusted location. But the device is still locked every time I turn it on, even though the Smart Lock setting shows my tablet at home, right in the middle of the radius of dots it says is the trusted location and I still have to go through the 2 step process of swiping on the main lock screen with the notifications on, then entering the security pattern on a separate screen then finally getting into the home screen.
Any ideas on this one?
And when lollipop comes to the z3 phone is pattern unlocking going to be a 2 step process on that as well?
Regards for any information on these questions.
Yeti
Do you have an exchange account setup? I know my work email server has restrictions where I have to have a screen lock.
Sent from my Xperia Z3 Tablet Compact
Currently having the same issue. Tried deactivating all device administrator but still could not revert back to swipe unlock
www dot reddit.com/r/Nexus5/comments/2mptwm/lollipop_can_not_disable_passwordpattern_to_unlock/
Does anyone know if deleting credential storage will result in any adverse effect?
Well still no joy, although Smart Lock did recognize my location once, but then 10 minutes later it wasn't working again.
And no Spectre51, I don't have an exchange account set up.
Do you have anything under Settings->Security->Device Administrators? I just removed my outlook/exchange account and had the same issue but under device administrators outlook device policy was still checked. Unchecked that and I could change it to swipe.
I know you said you don't have an exchange account but maybe something else in there is still enabled causing the issue.
Sent from my OnePlus One
Spectre51 said:
Do you have anything under Settings->Security->Device Administrators? I just removed my outlook/exchange account and had the same issue but under device administrators outlook device policy was still checked. Unchecked that and I could change it to swipe.
I know you said you don't have an exchange account but maybe something else in there is still enabled causing the issue.
Sent from my OnePlus One
Click to expand...
Click to collapse
Only thing turned on under device administrators was Protection by myXperia, turned that off, no change.

HONOR 7 password

Uhm guys can you help me I want to remove any type of password protection on my HONOR 7. If I wanna remove from pin to none it none option is grey and it shows disabled by administrator, credential storage or encryption policy. What should I do?
try advanced settings accessibility or in security and device admins
jkccl9 said:
try advanced settings accessibility or in security and device admins
Click to expand...
Click to collapse
doesnt bootlocker mean that if some one stole my honor 7 lite that person cant wipe all data to access device or is it similar to samsung devices
thelous said:
doesnt bootlocker mean that if some one stole my honor 7 lite that person cant wipe all data to access device or is it similar to samsung devices
Click to expand...
Click to collapse
Have you even read the question being asked
It's maybe due to encryption
Guys check this this is what is shows. I disabled android authority manager yet it shows this. How do I change the encryption policy?
I think you have to check the users (on device), as I think you're using it in guest mode
have you looked in advanced settings accessibility or in security and device admins
why you dont use fingerprint? its faster than pressing button imo
I ain't finding any such thing. I have to go to a service centre as my fingerprint is broke. Thats why I don't want it. No I'm the only administrator. What should I check in accessibility?
Go to Security, click Clear credentials, go back to Screen lock & passwords, turn Screen lock to Off, turn it on again to use Swipe lock again. To use fingerprint unlock again, you need to use pin, pattern or password again. Now you can set your lock screen to any.
In Android 6.0, it doesn't work...
For problem with
“Disabled by administrator, encryption policy or credential storage”* check this solution:
http://ministryofsolutions.com/2016/10/disable-screen-lock-huawei-devices.html

Enpass Password Manager with Android 10 - Solved

Does anyone have Enpass working on Android 10? I have encountered two problems.
First, I go into an authentication loop trying to sync with Google Drive. Authentication is successful, then I am sent back to the "Pick an account to sync with" screen. I can get around this problem by copying Enpass settings from another phone running Android 9, then I have the second problem - autofill does not work. Autofill prompts me for a PIN, asks me to select the item, then returns to the login screen without filling in the user/password.
Possibly the autofill problem is caused by copying the settings from another phone, but I can't determine that until the authentication loop problem is fixed.
Enpass version 6.2.0.245
Android 10 build # QP1A.190711.020.C3
Problem solved. First, if the "Don't keep activities" option under Apps in Developer Options is enabled, disable it. If that does not fix it, disable Developer Options and test. Re-enable Developer Options. It should still work. Some of your developer options will be disabled, so you'll have to re-enable them.

Categories

Resources