How to fix network data? - Moto E Q&A, Help & Troubleshooting

My Moto E always seem to prefer using 2G even if I have selected 3G as prefered. It is very annoying as I want to use data over 3G but can never switch to 3G.
On my Samsung Tab 2, my ROM gives me option to explicitly use 3G network(not prefered) but there I have another annoyance that it prefers UMTS or HSPA. Unfortunately, my area only serves data on HSPAP. How to latch on H+ only?

I tried going to the *#*#301279#*#* menu and clicked on HSDPA only. But nothing happens still on EDGE/UTMS in both cases.

Related

With 2G only checked - no data

With Use "2G Only" checked I get NO data. I've been googling and testing for 4 hours.
When I uncheck "2G Only" it switches to 3g and I get data. If the 3g signal is bad it will switch to E and I will get data and if I move near the window and the signal gets better it will switch back to H. So I know Edge works fine and is in this area.
At the same location, if I check 2G Only, I get no data. Voice is fine.
I went into *#*#4636 Info and when GSM Only is selected, I press Menu, and it shows Enable Data connection but when I select it, it does nothing. The menu disappears but it acts like nothing happened.
When I boot Windows Mobile 6.5 Edge and 3G work fine.
I have to get 2G only working because the 3g is random in my condo.
FYI, I can't get MMS sending to work either. I tried port 8080, I tried with username and without, with and without passwords, with APN type and without too.
I've had the same problem on builds that have a 3g only choice (wcdma). When selecting, I get no signal, otherwise it was fine. I wonder what that is messing with.
nrfitchett4 said:
I've had the same problem on builds that have a 3g only choice (wcdma). When selecting, I get no signal, otherwise it was fine. I wonder what that is messing with.
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Click to collapse
I have the same issue too
What network are you on? TMobile I assume since you talk about Edge and GSM.
Edge is 2.75G in essence. TMobile does not have a distinct 2G signal, at least not that I am aware of. It goes G (no data), E (Edge 2.75G), 3G, and H.
So by choosing 2G only, you eliminate even E...therefore no Data.
J
I'm on AT&T with a Telstra phone that has 850Mhz data.
If 2.75G is Edge and HAS data, how do I select it from the *#*#4636 or from some other menu?
On Windows Mobile 6.5, when I select GSM only I still get EDGE for data. So I can have a reliable voice call and when I'm not talking I can have Edge data.

Stupid question regarding mobile network type for those on 3UK...

In settings, about phone, status what does it say for you guys on three uk under mobile network type.
Mine would say HSPDA regardless of being on 3g or H, now though it constantly displays UMTS
Is that normal? Is it because I've flashed a custom rom?
And also I've noticed my data connection changes often from 3g to H.
Lastly in network mode do you guys have it on auto or WCDMA only.
Thanks
Well it will switch to 3g(umts) when there isn't anybdata being sent/received. When you need data it switches to h(hspa) so you get the fastest speeds.
This is to save battery life, so when you check in settings your probably not pulling data.
Try downloading something then looking.
Sent from Samsung Galaxy S2 on TELUS.
Thanks for the helpful reply.
Another thing though, would it benefit me switching to wcdma only instead of auto,?

[Q] how to disable 3g? go with hsdpa or nothing?

3g is useless and so slow i can't be bothered using it.
can i do this? remove the option for the phone to use 3g/2g and only connect to hsdpa or whatever?
When you have data enabled it idles at the 3g setting, once you start surfing or downloading it switches to hsdpa. So no you can't disable 3g and only use hsdpa.
at times it desn't go to hsdpa and only stick on 3g when i browse meaning i can't browse
i'd rather just make it hspda or nothing
So stupid. You will get HSDPA depending on your coverage. Not every area allows you to use HSDPA..

I do not want 3G signal, i only want H

Hi there,
i have a question related to internet speed
In setting there is 3 options for choosing internet data
- 2G only
- 3G only
- automatic
in my countries 2G is horribly slow
When i access to internet i change to ''3G only'' but the signals i receive can be 3G or H, i only want ''H'' signal not 3G because 3G is still slow for normal surfing!!!
how can i change to ''H'' only?
I have been watching for my 3G/H icon in CM7 and it seems Atrix uses 3G only for standby (maybe 3G mode drains less energy), when data starts to transfer it automatically switches to HSDPA mode. So you don't need to change it to HSDPA manually
vietdoan20062006 said:
Hi there,
i have a question related to internet speed
In setting there is 3 options for choosing internet data
- 2G only
- 3G only
- automatic
in my countries 2G is horribly slow
When i access to internet i change to ''3G only'' but the signals i receive can be 3G or H, i only want ''H'' signal not 3G because 3G is still slow for normal surfing!!!
how can i change to ''H'' only?
Click to expand...
Click to collapse
Your phone should jump to HSPA if it is available, or else it will use UTMS.
Flash the latest radio. After that I can switch networks as I want.
You can not just change to H. Speed depends of coverage in your area. Phone will use the best and fastest available speed/network. You can force 3G but then with just 2G coverage your phone will be off line.
Zeljko1234 said:
You can not just change to H. Speed depends of coverage in your area. Phone will use the best and fastest available speed/network. You can force 3G but then with just 2G coverage your phone will be off line.
Click to expand...
Click to collapse
That's right. I can use just edge and it works just fine. 3g is not the best in my area. You cannot force H. Correct.
Depending on your Rom, when it says 3g, it will be because you're not using data at the time. Then when you're using data it switches to H. I say depending on Rom because for example, I'm running Alien, and it says H all the time.
Sent from my MB860 using Tapatalk 2

No data connectivity at all when 4G enabled on tmo US, works with 3G though

Hi All,
I just got the international Z5c, model E5823, which supports both tmo us LTE bands in my area (bands 1 and 12). When I have preferred network type set to 3G, I get more bars and have data connectivity. When I switch it to 4G, the bars go down to 1 or 2, and I get no data.
I did a logcat while switching from 3G to 4G and noticed that while switching, the icon switches between H+ and H, then eventually drops out. I'm still trying to see if there is anything useful in the logcat, but the one thing I noticed that seemed interesting was
Code:
D/StatusBar.NetworkController( 2598): updateIconSet, voice network type is: 13/LTE, data network type is: 13/LTE
To me, this looks like I might be seeing issues with some failed attempt to use voice over lte (as this phone supports it).
Regardless, does anyone know how I can disable voice over LTE? There was an option in the phone menu on the Z3 supposedly that would let you toggle, but I don't see it anywhere on this.
I'm going to be cross posting this in the sony forums as well, so if I hear back I'll post here.
Fixed it. I turned it onto 3g and selected "Internet settings" from the networking menu, which seems to have downloaded some configuration stuff from my carrier. After switching back to 4g I have fully working data.

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