Totally black screen - LG G5 Questions & Answers

Had to do a battery pull last night. Had my phone in my pocket for probably an hour, when I pulled it out the screen was black. LED would flash ocassionally and I think I heard a text so everything was fine except the screen. I have Always On off, and I require either fingerprint, a pin, or OK Google voice recognition to unlock.
Tapping the screen, hard pressing or fingerprinting the power button, volume buttons all did nothing. I guess there's a dialog for powering off the device so holding the power button didn't reboot it either. Eventually pulled the battery and it rebooted fine.
Anyone else had this? Pretty disappointed. Haven't installed any new apps in the past few days. I've heard (and had once) a related issue where the phone takes a lot of presses to turn on the screen—in that situation, Always On is on, it's in your pocket so the phone detects and turns off Always On, and for some reason when you pull it out it very infrequently takes a little while to come on. No idea if they're related.

Do you have a screen protector, skin or case installed? Maybe it's causing issues with the sensors in combination with something else?

raynan said:
Do you have a screen protector, skin or case installed? Maybe it's causing issues with the sensors in combination with something else?
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Have a case and a glass screen protector but they are not new.
Sent from my LGLS992 using Tapatalk

This just happened to me yesterday. Dropped the phone, and it stayed on but the screen is completely black. I opened it up and tried re-setting the display ribbon cable, but that didn't do anything. Anyone have any ideas what the problem might be?

Related

Touchscreen stops working / random presses

Recently my touchscreen has been acting up on me. Sometimes it will either lock up completely and ill just press power 2x to get it to work again. other times stuff will randomly start to open or if its on the home screen the phone will switch pages left and right at a very high rate of speed the screen almost looks like its flickering.
this just started yesterday, ive ran 2 antivirus apps on the phone and both say its clean so i doubt its a virus, im not sure if its hardware or software related, im thinking about doing a re-flash, but i have a feeling that might not fix the issue..
has anyone else encountered this problem? it can get annoying at times cause it almost stops me from using the phone completely.
Edit: I would also like to note, i thought it was the screen protector i had on, but i took it off and the screen is still acting up
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
scream_clarity said:
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
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i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
Jc61990 said:
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
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Did any water get in the phone?
i have same problem and make me shock,
my motorola have anti glare screen guard
while iam eat chicken soup and play mini plan , i didnt notice if my finger are wet couz of soup, meanwhile i notice that at that time the touch screen are still good i can play the game, so i quickly try to clean it up using tissue , while i try clean up my phone keep pressing like crazy so i stop to clean it but it keep pressing like crazy, event i have already out from the game, i cannot stop it, so i must pull out the battery and put it back,
i think Atrix the touch screen are too unstable , compare with milestone milestone is better but it's less sensitive then atrix
it normal again after pull out the battery and i clean it up
I never got any water inside the phone, only on the screen protector when applying it to the screen as directed in the instructions for the skinomi screen protector.
the screen protector has been on the phone for 2 months no issues. its only now i see this happening.
i removed the screen protector to see the issue still there.
i have done a factory restore with no changes
i downgraded to 1.52 with the random tapping still going.
i think it might be hardware related.
im going to bring the phone to an AT&T store for a swap

Phone goes blank after call

So just recently, I noticed that whenever a call ends, the screen remains black and the proximity sensor is still on (red). I've tried pressing the unlock/lock button, but nothing happens. I know the call has ended because I hear the 'ring' that it makes. I've tried it with and without "The power key ends calls", no difference. I have not flashed anything different recently. The only solution I found was to hold down the power button until it restarts, but when someone calls, I have to repeat the process all over again. It was never like this until today. Does anyone know of a solution?
I'm currently on UnNamed 1.3.2 with Entropy's 1/2/12 DD
I'm currently having the same problem with the stock (rooted) ROM... Occasionally after a call, the next time I try to activate the screen, it just stays blank. Sometimes after a call, it's similar to what you described with the end button call staying red and the screen frozen. I have to hold down the on button for 5-10 seconds to reboot the phone. This phenomenon just started about a week ago. The phone has been working flawlessly until then.
I thought that maybe it's some app update gone astray.
knimrod said:
I'm currently having the same problem with the stock (rooted) ROM... Occasionally after a call, the next time I try to activate the screen, it just stays blank. Sometimes after a call, it's similar to what you described with the end button call staying red and the screen frozen. I have to hold down the on button for 5-10 seconds to reboot the phone. This phenomenon just started about a week ago. The phone has been working flawlessly until then.
I thought that maybe it's some app update gone astray.
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I forgot to mention that I found the culprit, it was my screen protector. I had ordered one of SGP's screen protectors since a lot of people were saying it was good, but when it finally arrived, I noticed that it was very sticky and had covered over the proximity sensor. Over the coming days, the screen protector attracted dust due to it's stickiness when I put it in my pocket. You can probably guess what happened, dust was covered over the area of the proximity sensor, causing it to malfunction like that, but after I took it off, all was well, and now I'm rocking my phone half naked - case but no screen protector. I think I'll leave it like that from now on, gorilla glass feels and looks awesome

[Q] Help! Spurious button presses make phone act like it is possessed

Today my Atrix 4G started acting like a ghost was controlling it. It can be just sitting there with the display on, and somt part of the screen will be pressed and a program started. I have Elixir 2 buttons, Multicon buttons, and the regular app buttons installed on the display by the basic ATT controls. All three have had buttons "pressed" in a seemingly random way. I have rebooted several times. The phone is quite unusable.
Then I also get my regular reboot problem. The phone will be fine all day, but at some point, it just starts rebooting every 2 minutes. The little LED in the upper right corner turns often purple (it is usually green.) I get the process stopped message a lot then, too. It happens even if it is fully charged.
Part of your problem can be after having widgets on screen if you then froze the program which is for the widget the widget remains but as a ghost. You don't see it but its there. I had this issue with something like beautiful widgets and it played hell with my phone. Just a thought.
Sent from my MB860 using xda premium
No wifi, nothing frozen
I have not frozen any programs. It happened after several reboots. I also did not have wifi turned on.
Thanks for your suggestions
ziva1 said:
I have not frozen any programs. It happened after several reboots. I also did not have wifi turned on.
Thanks for your suggestions
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I have this issue too, but it happens at random times and I can stop it by turning the screen off then on.
I think it might be the digitizer going bad.
Sent from my MB860 using xda premium
Mine was accompanied by dead zones. I had to rotate the phone to get certain spots and keys on the keyboard to register. Sometimes pressing a spot on the lower left side registered on the upper right.
When I finally replaced the digitizer, I found the left side ribbon had detached and was being held in place by pressure. if the ribbon moved around, it caused spurious connections. I even had one ROM install itself with the Aroma installer because it kept thinking I was hitting the "next" button.
Digitizer replacement fixed.
Will replace phone, need to copy old phone to new
I think my phone needs a new digitizer. The wty expires in a week, so I'm going to a service center tmw. Thanks to all who made these useful suggestions.
Do I need to unroot it before I return it?
Do you know how to ghost my old phone to my new one?

Help! Screen Wacked out!

Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
I know that feel bro.
KKellett said:
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
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I've actually had this exact same problem with my phone. I haven't replaced the screen but ever since the update my phone will do what hers does. It will freeze after a bit of use and I cannot do anything with it but do a simpull and then it will work again for a bit. I haven't been able to fix it. I have done factory resets, had the store reflash the software and yadda yadda yadda. I'm havinh my phone replaced now but it's frustrating not being able to figure out how to fix it when I feel like it should be fixable since it literally didn't even start until minutes after I installed the update.
It sucks.

[Q] black screen issue...

hey, everyone...
quick question to see if anyone has come across this particular issue.
i've been running dirty unicorns, toast kernel alex uses for that rom.
woke the phone up yesterday am after spending the night on the charger.
still plugged in, i checked the time.
pushed the power button again to put it back to sleep.
nothing...the screen stayed on, but frozen.
unplugged it from the charger, screen powered down.
haven't been able to get the screen back on.
strangely, the home, menu, back and search buttons do manage to light up, though.
oddly, enough...the phone still works normally.
i can guess as to what my security pattern is, hit the magnifying glass to power up google now and ask it questions.
i can also receive phone calls and swipe to take or hang up the call as usual.
once on the call, i can guess as to where the red bar is for hanging up.
phone works like normal...as long as i can guess as to where everything is.
also, when in lock screen mode i can side swipe to get to the camera and take pictures.
so, essentially, screen doesn't work...but, it still recognises and accepts touch input.
i just can't see a damn thing.
any idea?
took it to a sprint corp store and they changed the housing for me...for free.
changed the screen, top housing, etc.
they said it looks like it might be the board.
any ideas beyond that?
thanks again, everyone!
also, on a weird note...my battery is bulging in the middle.
i guess it's on the way out...with everything else.
I've had this phone for years and am having this issue too. Anyone have an idea?
yeah, it turns out that my screen's fried.
at least that's what the sprint tech told me.
pretty much everything works perfectly.
impeccably...i just can't see it.
i guess that's it for the phone unless i want to replace the screen.
they're rather inexpensive...depending on where you source it from.

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