Unable to Connect to 3G/4G Network [XT1528] - E 2015 Q&A, Help & Troubleshooting

I have 2 Motorola Moto E (Verizon) Smartphones
I have unlocked them to work on GSM networks
The first one was able to get LTE (4G) Connection
The second one is stuck on EDGE (2G) Connection no matter what I do
*Both are connected on the same network with the same APN settings*
Please help me to make the second Moto E get LTE connection

Are you sure that the one that has LTE is really the Verizon model? Zain uses GSM 900, HSPA 2100, and LTE Band 3. The Verizon model does not have HSPA 2100 or LTE Band 3, as it only has the 3G and 4G bands used in North America. Does it have a Verizon logo on the back of the device?
If you bought it secondhand, the person you bought it from might have done this to enable LTE Band 3: http://forum.xda-developers.com/moto-e-2015/general/guide-enable-lte-bands-surnia-t3351673

xtermmin said:
Are you sure that the one that has LTE is really the Verizon model? Zain uses GSM 900, HSPA 2100, and LTE Band 3. The Verizon model does not have HSPA 2100 or LTE Band 3, as it only has the 3G and 4G bands used in North America. Does it have a Verizon logo on the back of the device?
If you bought it secondhand, the person you bought it from might have done this to enable LTE Band 3: http://forum.xda-developers.com/moto-e-2015/general/guide-enable-lte-bands-surnia-t3351673
Click to expand...
Click to collapse
Yes it has Verizon logo and 4G/LTE logo on the back
It's a secondhand though

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Related

Questions about AT&T 3G network settings

Hey guys, I just got my new HTC hero. I'm with AT&T now and having the unlimited 3G data plan. I setup the configurations of APN settings as following:
Access point: wap.cingular
Username: [email protected]
Password: CINGULAR1
But I only see an "E" at the connection status which I believe indicates EDGE. Can anyone tell me how to get 3G work on this device?
Thanks a lot!!!
I didn't realise the hero was out in the us yet but if it is i don't know why and if it isn't out its because i don't think it surpports american 3g networks i think you can only get 2g.
Yes I got this phone out of the US.
So you mean there's no way at all to get 3G to work on this phone with AT&T or any other carriers?
In its current state the phone does not support the AT&T bands for 3g.
There are rumors of an AT&T version coming October 11th, that would support 3g.
European/Asian version of this phone does not work with US 3G. AT&T's 3G network requires the bands 850 & 1900, while T-mobile's 3G requires the bands 1700 & 2100. European/Asian version supports only the bands 900 & 2100.
Does this mean T-mobile 3G may work on this phone?
T-Mob's 3g should connect to this phone, if you could find a signal, haha.
http://www.androidauthority.com/index.php/2009/07/03/htc-hero-approved-by-the-fcc-with-att-3g/
Neither T-Mobile US nor AT&T will work with this phone for 3G. The only version of this phone that exists at the moment supports ONLY European 3G. There are rumors of the device coming to AT&T, but nothing confirmed. IF that happens, the new phones would work, but that wouldn't change the fact that the device you have will still only function on Edge.
Sorry to be the bearer of bad news, but it's true.
It's actually Sprint pal. Also, there was a picture for Tmobile also (this appears to be a rumor).
T-Mob uses the 2100 spectrum so i dont see why it wouldnt work.
And a CDMA and a GSM (With AT&T 3g bands) has gone through the FCC recently.
RBFG said:
T-Mob uses the 2100 spectrum so i dont see why it wouldnt work.
And a CDMA and a GSM (With AT&T 3g bands) has gone through the FCC recently.
Click to expand...
Click to collapse
No, it won't work with t-mobile USA's 3G network.
Yes, T-mobile in Europe use the 2100 band for 3G so the Hero works. But T-mobile USA use 1700 and 2100 bands for 3G, and you need a phone that support BOTH bands to connect to its 3G network.
Unfortunately, unless T-mobile USA decides to carry this phone (and they have already said that they wouldn't), there won't be a version of Hero that support its 3G network. This is because T-mobile USA is the only carrier in the world that uses the 1700 band for 3G. You may ask why T-mobile uses different bands for 3G in different countries. This is more of a regulatory decision than a business decision. If you are interested, go read about those FCC spectrum auctions.
All in all, European/Asian version of the Hero won't work with any 3G network in the US. The product id of the European/Asian Hero is HERO100, it supports only the bands 900 and 2100 for 3G. There will be a North American version with product id HERO130 that supports the bands 850 and 1900. It will be released either on AT&T or on the Canadian carrier Rogers, because only these two carriers use these bands for 3G. Currently it is not know whether it will be on AT&T or Rogers, but that latter is more likely IMO. Finally, there will be a CDMA version, with product id HERO200, for Sprint. This is more or less confirmed to be coming in October.
T-mobile US 3G uses 1700 for down and 2100 mhz for uplink. So 2100 alone isn't enough as you need both directions to connect.
tsekh501 said:
No, it won't work with t-mobile USA's 3G network.
Yes, T-mobile in Europe use the 2100 band for 3G so the Hero works. But T-mobile USA use 1700 and 2100 bands for 3G, and you need a phone that support BOTH bands to connect to its 3G network.
Unfortunately, unless T-mobile USA decides to carry this phone (and they have already said that they wouldn't), there won't be a version of Hero that support its 3G network. This is because T-mobile USA is the only carrier in the world that uses the 1700 band for 3G. You may ask why T-mobile uses different bands for 3G in different countries. This is more of a regulatory decision than a business decision. If you are interested, go read about those FCC spectrum auctions.
All in all, European/Asian version of the Hero won't work with any 3G network in the US. The product id of the European/Asian Hero is HERO100, it supports only the bands 900 and 2100 for 3G. There will be a North American version with product id HERO130 that supports the bands 850 and 1900. It will be released either on AT&T or on the Canadian carrier Rogers, because only these two carriers use these bands for 3G. Currently it is not know whether it will be on AT&T or Rogers, but that latter is more likely IMO. Finally, there will be a CDMA version, with product id HERO200, for Sprint. This is more or less confirmed to be coming in October.
Click to expand...
Click to collapse
Thanks! That was very informative, although it totally crushed my dreams of owning a Hero while remaining on the T-Mobile network.

[Q] T6VZW Network Compatibility? GSM vs CDMA?

Hi there,
I've got a Verizon HTC One Max. I rooted and put CM12 on my device, and it seems that some of the network bands aren't compatible with this device. After doing a bit of research, I noticed that the LTE Bands supported by this device are the ones used on my Canadian cellular carrier; However, when I select those types of networks to be used on the device, I get no signal picked up. I'm currently using "WCDMA only" as my selected network band for the device, as none of the GSM, LTE, or CDMA options work. It seems that it only picks up the 3G and 4G bands, but no LTE or GSM.
Now I don't know if this is because of the type of device I purchased (like I said, I found a way to get service to the phone through WCDMA), but I was hoping that maybe I could utilize the LTE network in the area instead of using the awful 3G and 4G speeds.
I'm on Virgin Mobile's network, which is a partner network of Bell Mobility Canada. Their supported network bands are:
"Although both are different and independent from one another, both the CDMA and HSPA+ networks use the 850 and 1900 MHz frequencies. Bell's LTE network uses Band 4 Advanced Wireless Services (AWS 1700/2100 MHz) in most coverage areas and Band 7 (2600 MHz) in a few areas."
The Verizon HTC One Max is compatible with the following:
Verizon: 850/900/1900/2100 MHz with HSPA+ up to 14.4 Mbps and LTE: 700 MHz
So looking at this, I might be an idiot - it looks like on second observation, maybe they're not compatible. I figured I'd post this just to double check anyway for good measure. Anyway, if you've got anything to provide, that'd be great.
Thanks.

AT&T Straight Talk 4G LTE on Unlocked Sprint Note Edge sm-n915p

I am getting amazing 4G LTE from ATT towers GSM through straight talk on my Sprint note edge. I did not enable any new bands with qxdm, mainly because it wouldn't let me and I couldn't figure out why lol. So playing around with my settings all the time, I stumbled upon LTE and I want to share it with you guys.
OK first thing I did was go buy a straight talk phone, not the Sim pack, the zte716bl because it was the cheapest that had 4glte and a Sim card. I activated the phone with the 60 dollar plan that has 10 gigs. I took the Sim card from the phone and placed it in my Sprint note edge. I used the app from Idoneapps.com to unlock the edge. I then toggled the gcf setting. Then dial ##data#, put in your msl, turn on the EHRPD, goto More, HRD/1X, select hybrid modemode at top Let phone reboot. Then back to ##data#, and select LTE and enable it. APN settings select automatic, and use the original Straight talk apn tfdata.
I connect to sprints band 25, and use it somehow with the att straight talk Sim card. I live in North Georgia as well, may not work elsewhere.
Hello
Thank you for share this information. I have some questions
1st. What is the exact LTE band (Frequency) that use AT&T Straight Talk?
2nd. Do you know with what LTE bands works this exact model (sm-n915p)?
in the samsung official site says the bands are there: 4G FDD LTE: B25(1900), B26(850); 4G TDD LTE: B41(2500) but in some places say it is also capable with LTE band 4 (1700/2100 mhz) and band 3 (1800 mhz)
As it is a mainly CDMA phone not always the GSM specs are 100% clear, for this reason is important, helpful and grateful a work as you have done
here is the samsung site for more info:
http://www.samsung.com/us/mobile/cell-phones/SM-N915PZKESPR
---------- Post added at 06:11 PM ---------- Previous post was at 05:49 PM ----------
nofitbox said:
Hello
Thank you for share this information. I have some questions
1st. What is the exact LTE band (Frequency) that use AT&T Straight Talk?
2nd. Do you know with what LTE bands works this exact model (sm-n915p)?
in the samsung official site says the bands are there: 4G FDD LTE: B25(1900), B26(850); 4G TDD LTE: B41(2500) but in some places say it is also capable with LTE band 4 (1700/2100 mhz) and band 3 (1800 mhz)
As it is a mainly CDMA phone not always the GSM specs are 100% clear, for this reason is important, helpful and grateful a work as you have done
here is the samsung site for more info:
http://www.samsung.com/us/mobile/cell-phones/SM-N915PZKESPR
Click to expand...
Click to collapse
I just saw in other thread that Straight Talk operates only with LTE Band 4 that is (1700 MHz). could you please check this part. I will be waiting to know what LTE band are you using to confirm
The other thread
http://forum.xda-developers.com/nexus-4/help/straight-talk-att-4g-lte-t2386088
didn't work for me... i used the old galaxy tools app which i had from old times when idoneapps didn't ask for money and it doesn't have GCF settings button in it. i did unlocked phone foe GSM but i have a 4G LTE only sim and it still doesn't work after doing what you said the thread. please help! I'm using this N915P in India with Jio Sim which is 4G LTE only carrier service provider and about to go commercial with public in weeks. it works on other 4G phones but not on this....

UNLOCK LTE Bands for LG G3 Sprint LS990 CM13

Hi All,
I am using korean lg g3 ls990 sprint model mobile.
I purchased it from ebay website and it is based on sprint network.
It's base OS was kitkat 4.4.2 ZV4 and I flashed it with Cynagonemod 13 OS.
I am able to see LTE in my "preferred network type" but I never get the 4G network, it is working for 3g only.
I am thinking that Mobile's LTE Band level is not supported for India's Network.
Basically LG G3 Sprint Supports: GSM 850/900/1800/1900 MHz, UMTS 850/1900/2100, LTE Bands 25/26/41*
But in India we need 2300Mhz band 40. So how to enable Band 40 / LTE 4G.
Please help me.
Many Thanks.
rskb4u said:
Hi All,
I am using korean lg g3 ls990 sprint model mobile.
I purchased it from ebay website and it is based on sprint network.
It's base OS was kitkat 4.4.2 ZV4 and I flashed it with Cynagonemod 13 OS.
I am able to see LTE in my "preferred network type" but I never get the 4G network, it is working for 3g only.
I am thinking that Mobile's LTE Band level is not supported for India's Network.
Basically LG G3 Sprint Supports: GSM 850/900/1800/1900 MHz, UMTS 850/1900/2100, LTE Bands 25/26/41*
But in India we need 2300Mhz band 40. So how to enable Band 40 / LTE 4G.
Please help me.
Many Thanks.
Click to expand...
Click to collapse
have the same issue here . if you have any idea about that i would appreciate your help .

3G and LTE bands?

I'm wanting to get the unlocked V30 but I noticed that it has band 4(1700) on LTE but not 3G/UMTS and other phones have it listed for 3G and 4G/LTE. Does the V30 not have band for for 3G or since it has it on the 4G side does it apply to 3G as well and it's just not listed?

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