Also, always on display turns completely off.
Not sure what's going on here, but it's extremely annoying. If I'm outside at night or in a dark room or area my phone thinks it's in my pocket so the fingerprint sensor, tap to wake, and always on display don't work. I have to press the power button extremely hard to get it to turn on.
Also, not sure if related but when I make a phone call, as soon as I dial the number my screen will turn off completely before I even bring the phone up to my ear.
Any ideas?
Make sure there's nothing in front of the proximity sensor. When that is triggered and it's dark, it disables the fingerprint reader and always on display. I use a Life proof case and when I had a screen protector on with that, it caused issues.
Definitely nothing on it. Not using a case or screen protector.
brian85 said:
Definitely nothing on it. Not using a case or screen protector.
Click to expand...
Click to collapse
Download a sensor test app, there are many of them on the play store, check the proximity sensor with one of that apps, if it doesn't work then your g5 is faulty
Sent from my LG G5 using XDA Labs
Also noticed when I cover up the sensor my brightness immediately jumps to 0%. It's no longer a slow and steady drop down to 0, it just immediately goes to 0. Like and on/off switch
Just downloaded a lightand proximity sensor test and it seems to work perfect. So I'm not sure what's up.
OK this is weird,there must be a setting I messed up. My auto brightness jumps from 0% to 51% to 100% depending on the lighting I'm in. Nothing in between and no more smooth transitions.
Looks like my proximity sensor is dead. Tested it through and app and it says "near" and never changes.
Related
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
Click to expand...
Click to collapse
I am having the same problem. I dont think that it is broken thought because I can make a call by bringing the phone to my head from a contacts page.
Did anyone figure this out yet? For those that are seeing the problem are you running stock rom, did you root or make any mods?
I see this issue as well, but was thinking it may be due to the spigen glass cover I have on, but I just checked my sensor reading and it appears to be reading things fine, it just wont turn the screen back on after. I am rooted on Stock, running nova prime as my launcher, not many other mods I can think of.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
Click to expand...
Click to collapse
I cannot get my proximity sensor to work either! It is really ticking me off. I guess I will have to try get Verizon to give me a new one.
yea, I ended exchanging my phone since it was a broken proximity sensor. WIth my broken phone, if i squeeze the sensor for about 10 seconds putting pressure down and released, the proximity sensor will work for a few minutes. If you are able to exchange the phone, I would recommend to do so.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
Click to expand...
Click to collapse
I would recommend you to test it.
Click on "Phone", you should have numbers on your screen now. Type in *#0*#, click "Sensor", now hover your hand over proximity sensor, if the screen goes green and/or phone starts to vibrate, your proximity sensor works. If it doesnt, i think your proximity sensor is broken.
Does anyone else suffer from an issue where you make a call from contacts and screen turns itself off? It's really annoying, and sometimes pressing the home button doesn't work, it turns screen on and then it goes off again...
Is this really normal behavior for the s6 edge? Anyone?
The phone turns the screen off when making a call and putting something near the proximity sensor like your hear or your hand.......
Otherwise it stays on, unless you have a very short standby display time.
It was the screen protector covering the proximity. Even though it was clear seems to still block proper functionality of the sensor. I only just figured this out... Next time I'll get one with a cut out for the sensor.
Sent from my D6503 using XDA-Developers mobile app
That is normal for basically any phone due to the proximity sensor. It detects when an object is near it while making a call since it will think you are holding it up to your ear and it turns itself off to save battery life. The proximity sensor is not a camera, so it does not matter if the object it detects is clear.
My phone's always-on display will turn off. I can't bring it out of it's 'slumber' anyway other than plugging it in. It instantly pops out of sleep and works fine. I'll lock it and while I can see the always-on display the fingerprint reader will unlock it with no problems. This just started in the past hour for me. I've tried resetting the phone and the issue still pops up, and quickly at that.
Are you using a case or screen protector? Could be something interfering with the ambient light or proximity sensor causing the phone to think it's in your pocket at all times?
Edit:
Actually just tested this. Covered the top sensors and the always on display turned off and fingerprint sensor no longer worked just like you described
Sent from my LG-H850 using XDA-Developers mobile app
duckysempai said:
Are you using a case or screen protector? Could be something interfering with the ambient light or proximity sensor causing the phone to think it's in your pocket at all times?
Edit:
Actually just tested this. Covered the top sensors and the always on display turned off and fingerprint sensor no longer worked just like you described
Sent from my LG-H850 using XDA-Developers mobile app
Click to expand...
Click to collapse
You may be right about that. I'm using a lifeproof case and I had just opened it up to clean off the inside (I had shown someone the phone earlier and dog hair found its way to the inside of the case). Funny thing is I turned it completely off and let it sit for a time, as opposed to the restart I did earlier, and it's working alright now. Maybe I just needed to reset it's calibration by resetting it?
Anyone know how to disable this weird dependence on the light sensor? I just don't understand why it would ever disable itself because it's dark.
somethinlike said:
My phone's always-on display will turn off. I can't bring it out of it's 'slumber' anyway other than plugging it in. It instantly pops out of sleep and works fine. I'll lock it and while I can see the always-on display the fingerprint reader will unlock it with no problems. This just started in the past hour for me. I've tried resetting the phone and the issue still pops up, and quickly at that.
Click to expand...
Click to collapse
I read this is a feature of the phone. The always on will turn off in your pocket or in a darkened room. Nice idea since you do not need to be using the juice then. You can test this in a dimmly lit room by cupping your hands over the display to block the light.
marcmarshall said:
I read this is a feature of the phone. The always on will turn off in your pocket or in a darkened room. Nice idea since you do not need to be using the juice then. You can test this in a dimmly lit room by cupping your hands over the display to block the light.
Click to expand...
Click to collapse
Sure, but it won't turn on even when I press the back button. Pretty obnoxious when I'm sitting in a blacked out room and I have to hold it up to the computer screen to activate it.
Yeah, I'm sorry I didn't read the thread carefully. That sucks. I'm in a dark room now watching video. The display turned off, I heard a notification, when I picked up the phone it came on. I do not like that that the led notifications stop. I'm not sure what happens to sound notifications when the always on goes off. I prefer to set the phone silent until a certain time in the AM and then use a sound profile to get notifications and a low volume.
somethinlike said:
Sure, but it won't turn on even when I press the back button. Pretty obnoxious when I'm sitting in a blacked out room and I have to hold it up to the computer screen to activate it.
Click to expand...
Click to collapse
I would return it for another or send it in on warranty.
marcmarshall said:
I would return it for another or send it in on warranty.
Click to expand...
Click to collapse
I'm thinking it was the Lifeproof case I have on it. It all worked fine for a week then when I tested the case for waterproof it failed (the phone wasn't in it). I sent for another one and it seems to be working alright now. Maybe it had something to do with the inside of my case getting wet? I don't know.
Great! Enjoy your phone g why are we still calling these things phone?). I like the G5. Now that we have torur I am hoping their for some nice tweaks.
I've had this happen too and it made my life proof case useless because I couldn't use my phone with it on it I still have the issue once in a while but not nearly as often anymore
Sent from my LGLS992 using XDA-Developers mobile app
I'm pretty sure my S7e had the option to turn the screen completely off when in a pocket or face down, even when AOD was turned on. I can't find any way to do that on the S9. Even on auto brightness it stays on, very dimly. On manual brightness, it stays on at whatever brightness you've set. What's the point of having AOD use even a little bit of battery if you can't see the display at all?
Anyone found a way to shut AOD off in these circumstances?
Try Blocking Touches in the Display Options.
Goofytek said:
Try Blocking Touches in the Display Options.
Click to expand...
Click to collapse
Thanks, but that's not it. I do have that turned on. It's not that AOD turns off but comes back on because of touches. Unlike the S7, it never turns off, even in a pocket or screen down.
Is this just a rant? Cause it seems like you've answered your own question.
Actually, it does turn off completely. If you cover the proximity sensor for around 30 seconds, the AOD turns off completely.
Same as the S7, same as the S8.
meyerweb said:
Thanks, but that's not it. I do have that turned on. It's not that AOD turns off but comes back on because of touches. Unlike the S7, it never turns off, even in a pocket or screen down.
Click to expand...
Click to collapse
I've been trying to solve this as well. It seems some models have different wording in the block touches option. My tmobile device says something like prevent touches while in a dark place, pocket. I've been told the wording for that option on other models is more like disable screen in dark places, pockets. I hope it gets changed in an update.
the_scotsman said:
Actually, it does turn off completely. If you cover the proximity sensor for around 30 seconds, the AOD turns off completely.
Same as the S7, same as the S8.
Click to expand...
Click to collapse
Actually it does not. What's weird is I swear it did when I first got the phone but it seems like an update broke it or something because it no longer does it.
Really hope a future update brings it back because I haven't found any settings that enable it.
Anyone figure this out?
vintagerock said:
Actually it does not. What's weird is I swear it did when I first got the phone but it seems like an update broke it or something because it no longer does it.
Really hope a future update brings it back because I haven't found any settings that enable it.
Anyone figure this out?
Click to expand...
Click to collapse
What I've figured out is that it works 100% on my S9+.
And my wife's S9+.
And my daughter's S9+.
And my other daughter's S9+.
You may wish to review the settings on your device again.
I hope you find the missing configuration, because I can understand the frustration when something appears to not work as it should.
Having had a number of S7 phones that featured a stuck rotation-lock due to a borked accelerometer, and "glowing" screens while turned off due to bad display drivers, I would not discount the possibility that your device could be defective, if you have turned on the appropriate feature-set and the AOD still does not turn off when the proximity sensors are covered.
the_scotsman said:
Actually, it does turn off completely. If you cover the proximity sensor for around 30 seconds, the AOD turns off completely.
Same as the S7, same as the S8.
Click to expand...
Click to collapse
Nope. If I put it face down on a table or desk in a completely dark room, I can see the light from the screen reflecting off the surface. (My case lifts the screen slightly off the table.) And if I take it out of my pocket, I can see the AOD is very dim immediately after coming out, and then brightens after a split second.
afh3 said:
What I've figured out is that it works 100% on my S9+.
And my wife's S9+.
And my daughter's S9+.
And my other daughter's S9+.
You may wish to review the settings on your device again.
I hope you find the missing configuration, because I can understand the frustration when something appears to not work as it should.
Having had a number of S7 phones that featured a stuck rotation-lock due to a borked accelerometer, and "glowing" screens while turned off due to bad display drivers, I would not discount the possibility that your device could be defective, if you have turned on the appropriate feature-set and the AOD still does not turn off when the proximity sensors are covered.
Click to expand...
Click to collapse
Have you checked it in a totally dark room (say, a bathroom, at night, with the shade closed and the door closed)? Because that's when it becomes clear the screen is just very dim, not off. Also, if you set manual brightness on the AOD, instead of auto, it's very obvious that it stays on even when the phone is face down.
What do you consider the "appropriate feature set," because I've looked all through the settings and there is no setting for turning the screen off when in a pocket or face down.
meyerweb said:
Have you checked it in a totally dark room (say, a bathroom, at night, with the shade closed and the door closed)? Because that's when it becomes clear the screen is just very dim, not off. Also, if you set manual brightness on the AOD, instead of auto, it's very obvious that it stays on even when the phone is face down.
What do you consider the "appropriate feature set," because I've looked all through the settings and there is no setting for turning the screen off when in a pocket or face down.
Click to expand...
Click to collapse
I think I see where at least some of the misunderstanding is now.
What you describe is expected behavior in the dark/low-light scenario.
Note that the AOD turns off (if you've enabled "Block accidental touches" in the display settings) only if the >proximity< sensor detects that the phone is, well, in proximity to something - such as when it is face-down or in a pocket.
If not in proximity to something, what can be expected is that the illumination sensor will simply adjust the AOD brightness (if in the automatic mode) in response to the ambient light it detects - bright in bright light, and dim in low or no light. Just as you've described your experience.
Again, if your "Block accidental touches" feature is on, and the AOD isn't turning off when it is in proximity to an object (in a pocket, face-down, etc.) you may have a defect.
meyerweb said:
Have you checked it in a totally dark room (say, a bathroom, at night, with the shade closed and the door closed)? Because that's when it becomes clear the screen is just very dim, not off. Also, if you set manual brightness on the AOD, instead of auto, it's very obvious that it stays on even when the phone is face down.
What do you consider the "appropriate feature set," because I've looked all through the settings and there is no setting for turning the screen off when in a pocket or face down.
Click to expand...
Click to collapse
I don't have block accidental touches on but it does turn off when it's in my pocket or faced down. It might be just your device. It always turns off for me when it should.
chickenbb said:
I don't have block accidental touches on but it does turn off when it's in my pocket or faced down. It might be just your device. It always turns off for me when it should.
Click to expand...
Click to collapse
Interesting. I was always under the belief that the setting was required in order to assure AOD would turn off in those situations.
Turns out, it does work regardless of the state of that feature!
I still think that having that turned on just makes sense for those times when it is in a pocket, but you are correct in that it does not preclude the AOD turn-off feature.
afh3 said:
Interesting. I was always under the belief that the setting was required in order to assure AOD would turn off in those situations.
Turns out, it does work regardless of the state of that feature!
I still think that having that turned on just makes sense for those times when it is in a pocket, but you are correct in that it does not preclude the AOD turn-off feature.
Click to expand...
Click to collapse
I have that setting on but it still won't turn off AOD in my pocket. I was worried my proximity sensor was defective so I tested it but it appears to be working fine.
What model/carrier do you guys have. I have the attached branded snapdragon model. Like I said before it used to work but now it doesn't. Not sure if it coincides with an update or not
vintagerock said:
I have that setting on but it still won't turn off AOD in my pocket. I was worried my proximity sensor was defective so I tested it but it appears to be working fine.
What model/carrier do you guys have. I have the attached branded snapdragon model. Like I said before it used to work but now it doesn't. Not sure if it coincides with an update or not
Click to expand...
Click to collapse
Verizon branded S9+ [ARBG] here.
afh3 said:
Verizon branded S9+ [ARBG] here.
Click to expand...
Click to collapse
Hmm interesting.
I meant to say att branded is what I have.
vintagerock said:
Hmm interesting.
I meant to say att branded is what I have.
Click to expand...
Click to collapse
You could always factory-reset the device and see if the functionality returns.
With an SD card and a SmartSwitch backup, it's not that painful to reset the phone and get it back to (more or less) the configuration you have right now.
After a reset, I'd probably test it >before< restoring the SmartSwitch backup - just to confirm that it isn't some app that is breaking the AOD turn-off deal.
Best of luck with this.
meyerweb said:
Thanks, but that's not it. I do have that turned on. It's not that AOD turns off but comes back on because of touches. Unlike the S7, it never turns off, even in a pocket or screen down.
Click to expand...
Click to collapse
Don't know if you've figured out your issue yet but I finally figured out what was causing mine to not turn off. It was bcActions app I was using to remap bixby button.
vintagerock said:
Don't know if you've figured out your issue yet but I finally figured out what was causing mine to not turn off. It was bcActions app I was using to remap bixby button.
Click to expand...
Click to collapse
I have the exynos version. Are you sure it's the bxActions app causing it? Because I have it and the AOD still turns off for me.
chickenbb said:
I have the exynos version. Are you sure it's the bxActions app causing it? Because I have it and the AOD still turns off for me.
Click to expand...
Click to collapse
Yeah I stopped bxaactions and it instantly fixed the AOD problem. What actions do you have your button mapped to?
I am new to the site so hello to all.
I have a sprint LG V30 with android 8.0. I recently had the screen replaced as my fone fell out of my pocket, in the rain, then got ran over by a car. Yes it DID survive but had to replace the screen. Anyway, the proximity sensor no longer works so I turned it off. So the light sensor seems to control my always on display. When it's slightly dark, the A.O.D. turns off and wont come back on until i put it near a light or press the power button 3 times. My question: how do I make it so the A.O.D. always stays on?
Thankyou for any help (^-^)
BanZI29 said:
I am new to the site so hello to all.
I have a sprint LG V30 with android 8.0. I recently had the screen replaced as my fone fell out of my pocket, in the rain, then got ran over by a car. Yes it DID survive but had to replace the screen. Anyway, the proximity sensor no longer works so I turned it off. So the light sensor seems to control my always on display. When it's slightly dark, the A.O.D. turns off and wont come back on until i put it near a light or press the power button 3 times. My question: how do I make it so the A.O.D. always stays on?
Thankyou for any help (^-^)
Click to expand...
Click to collapse
Get the repair done right? LG will do it right.
Proximity sensor lets the phone know if it's just a dark room or if you've flipped the phone over on the desk, or you have a flip case and it's closed. If the latter two, then no need for the AOD to even be on.
[QqUOTE=ChazzMatt;79586615]Get the repair done right? LG will do it right.
Proximity sensor lets the phone know if it's just a dark room or if you've flipped the phone over on the desk, or you have a flip case and it's closed. If the latter two, then no need for the AOD to even be on.[/QUOTE]
I get that but, I want the AOD to stay on. So how do I disable the light sensor so the AOD will stay on?
BanZI29 said:
[QqUOTE=ChazzMatt;79586615]Get the repair done right? LG will do it right.
Proximity sensor lets the phone know if it's just a dark room or if you've flipped the phone over on the desk, or you have a flip case and it's closed. If the latter two, then no need for the AOD to even be on.
Click to expand...
Click to collapse
I get that but, I want the AOD to stay on. So how do I disable the light sensor so the AOD will stay on?[/QUOTE]
I don't think you can, which is why my suggestion was to get it repaired correctly ("get the repair done right"). Whoever repaired it botched the job.