Lg v10 h962 dual sim not standby - LG V10 Q&A, Help & Troubleshooting

Hello my everybody, Happy July 4th to you all.
Please does any V10 H962 owner experience this same issue?
Please do you have an idea of what might be wrong with my phone. My dual sim is no long standby. Sim 1 usually get 4G LTE and Sim 2 Gets 3G and 2G voice. Now I can only use either Sim 1 or Sim 2 at once. When One sim on 4G LTE, the second sim will Not get signal/coverage until I switch back to other one. Pls what can I do? I have migrated from MM to Lollipop, still the same issue.
Please any help will appreciated.

In which country are you living?
Most of the mobile carriers are switching off 2g networks. So make sure they are not doing so in your country.
The Lg V10 dual sim puts one sim on 4g and the other on 2g, since the 2g Network is shut off the phone has not signal on the second sim card.
I think it's time to get a new phone that supports 4g on both sims or 4g/3g

Related

Full unlock n900p

Hi everybody,
I bought sprint note 3 wich was locked, and i used ssu apk to unlock it, it was 4.4.4 when i unlocked it, was using with 3g sim cards and i didnt have any issue, now my operator startet with lte/4g networks, and i went to change my sim card and got new sim card with lte/4g support, and now my sim card is not working, when i remove sim and put it again and power on the phone, i have signal for about 1 minute, and i can make calls, then the signals stops, and i changed 2 sim cards, even with other opertor didnt work, what im trying to say is that with normal sim cards my phone works perfect, only with lte/4g sims i cant make it work.. one guy there sad to me maybe your phone is not full unlocked, if this is case how can i fully unlock, thanks in advance and sorry for my english, its not my native language. Again thanks. Any help will be very welcomed.
You need a carrier that has the LTE 1900 GSM band. In the US it's ATT.

Standby SIM | 2G Only?

The preferred SIM is able to pick anything from 2G to 4G, but that causes the standby SIM to have only 2G as a "Preferred Network Type" option.
Is this normal behavior? I made sure the documentation didn't limit the radios on the standby SIM before getting this phone because my one of my carrier does not support 2G, only GSM and LTE.
The SIM works great if I select it as the preferred SIM since it then goes on 3G, but goes back to "Emergency Only" when not preferred.
Is this a hardware limitation on the chipset? I know some other phones are like that (ZenFone 2 for example) but it clearly specifies that limitation on the box. I was expecting both sim cards to be on 3G.
That's dual sim dual stand by on 4g you mean? Forget about it is only marketing on this phone and much other. I have 2 sim from same provider and both 4g or 3g but only one work at same time another has no service same on my LeTv x600. ?
Sent from my x600 using Tapatalk 2
It seems there is much confusion about the DUAL SIM. Maybe I can help... If you insert 2 SIM Cards the following happens, you must choose which card SIM1 or SIM2 will be used for Data Services. Both slots support LTE but only one can be active at the time. Otherwise, both SIM Cards are indeed active (means they support calls and SMS) however the SIM that is not used for Data Service will be "only" shown as GSM (G) while the other will show LTE (4G) in the status bar. Since most providers use GSM for phone calls anyway (regardless of the data connection) your SIM should work both as active and second. Having said all the above, yes, the option for the standby SIM is only 2G - which is really GSM for that matter (or G in the status bar).
GGranello I am not agree with you. In my case provider is not over 2G service only 3G and 4G and have only 2100 band so one of two SIM is with NO SERVICE (of course I can choose The active SIM) but both doesn't work in same time. And for video calls 3G is needed am I wrong? I want to say that on GSM you can't make video calls.
Sent from my x600 using Tapatalk 2
mr.claude said:
GGranello I am not agree with you. In my case provider is not over 2G service only 3G and 4G and have only 2100 band so one of two SIM is with NO SERVICE (of course I can choose The active SIM) but both doesn't work in same time. And for video calls 3G is needed am I wrong? I want to say that on GSM you can't make video calls.
Sent from my x600 using Tapatalk 2
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Click to collapse
Mr. Claude, my description was meant to explain the way the Phone seem to handle the dual SIM. If Your provider supports ONLY calls over 3G and 4G than you will be out of luck using that SIM as secondary. My (I agree limited) understanding is that GSM providers must support GSM calling in any case but that may be no longer the case. I have used the Phone with 2 SIM cards for quite some time now, one with LTE for Data and the other for Calls and SMS and I had no issues. I have not tried any Video Calls as the prices are quite high here, it is my understanding that you need a 3G (or better) connection for those. And even with Android 6, the P9000 does not seem to support VoLTE calling either.
Yes I am agree with you that this phone does not support VoLTE but neither two 4G or 3G SIM from same Network Provider working together or "DUAL STANDBY"
I have owned a number of dual SIM phones and all of them supported 2G/3G/(4G) on one SIM but only 2G on the other. Before the latest MTK SOCs, it was generally the case that SIM slot 1 would support 2G and 3G (and maybe 4G) and slot 2 only 2G. Now it is possible to swap the SIM functions via the settings menu, but one of the SIMs will still be restricted to 2G.
If your SIMs are both from a provider which doesn't support 2G, like Hutchison Three in the UK, then I'm afraid you will only be able to use one of them at a time. There may be dual SIM phones that support 2G/3G/4G on both SIMs at the same time, but I haven't come across one.
Yep me don't even knowing or heard about one phone that's working with both SIM cards on 4G in same time and actually have 3 phones in my hands all 4G and dual SIM and not work either with 2 SIM on 4G in same network.
Sent from my x600 using Tapatalk 2

ZTE nubia z9 max network/sim issue:please advise if custom rom may help?

hi folks
i picked up this phone the other day. I have a 4g sim required and verified by network. The handset supports the network bandings available in my country.If i put a sim card into sim slot 1 i get a message saying : "this is not a 4g telecom sim" and sim allows me to enter my sim security pin but nothing else. Sim card works in sim slot 2 but as 2g only. I should be getting 3g/4g and no idea why.... any ideas please?? was wondering if cyanogenmod or an alternative rom would fix this issue? thank you in advance.
Hello,
which sim you are use ? and which rom you currently use ?
Thanks for trying ti help.I'm using Meteor Mobile network 4g sim in Ireland and its stock software android 5.0 model nx512j
Is your device supports LTE. But please verify by network is band of Network is supports your device or not. May be your device is not support 4G LTE band with your sim.
Ye mate. Handset supports 4g and 3g 2100mhz which is compatible in my country and sim card has 4g in another handset I tested.
Lordspectre said:
Ye mate. Handset supports 4g and 3g 2100mhz which is compatible in my country and sim card has 4g in another handset I tested.
Click to expand...
Click to collapse
Ok friend. Please send me a error pics so i can more help you
​When we put it into sim1 we get (image attached) but in sim2 we get full gsm coverage + 2g internet.Tested sim in other phone I have an get 4g + 3g on it so sim and network is fine...Even the company I bought the phone off of says it should have no problem working in my country. My sim is a 4g sim verified by my mobile provider.Thank you.
I wonder if installing cyanogenmod would fix the issue?
As per error msg your sim is not 4G try to renew your sim if still YOU get same error then hard reset your cell if still its not works then go for cyanogen mod.
Lordspectre said:
I wonder if installing cyanogenmod would fix the issue?
Click to expand...
Click to collapse
May be your issue will be solved. Because problem is in your sim.

Need dual sim 4g 3g phone that will work with AT&T in USA

Hello, im looking for a dual phone that can do 4g on sim1 and 3g on sim2 in the USA with AT&T service. Sim 2 will be mainly for phone calls since att is discontinue 2g. Please include model of phone. Thanks in advance. Looking for new or used phone around 150 to 250 price range.

Dual 4G setting

Hello, I have a question about the dual 4G setting before buying this phone.
I know it's a dual 4G standby, but can you confirm that system auto switch network on secondary sim when receiving or sending MMS ? Is it fast ? Does 2nd sim use 4G in this case ? Does system auto come back to 1st sim after ?
Actually my 2016 dual sim phone can only use 4g for 1 sim, so when I receive mms on sim 2, network is only 2G/edge
so I confirm that dual 4g option allow 4g mms on the two sim cards

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