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Hi -
I regretfully managed to drop my X10 in a toilet last night.... It's been a good 9 hours since at least and although initiallly it turned on when I started to charge it now it wont.
Now the red light if flashing when it is connected to the charger, and the screen is evidently a bit moist around the edges... EDIT: the phone just turned on so part of the issue was the battery being dead, but the screen slowly got darker and darker before switching off...
Is there any test for the phone company to see if it's water damaged?
Also, if I were to call them up and say there was an issue, I know they'd replace it with a straight exchange, so they wouldn't check it first.... Is it safe to do that?
Thanks
FIRST THINGS FIRST :
TURN OFF THE PHONE. NOW. Don't hang around, pull the battery out and DO NOT PUT IT IN.
Circuits are fine when in water, it's the corrosion and also when they have an electrical current put through them that the problem arises (when wet).
This WILL be tested when sent back if you call up and claim fault. The quickest way to visually test water damage is simple. Take off the back of your Xperia and at the top, exactly center (right above the camera) you'll see either a red and white chequered square OR a full red square (possibly part red/white but blotchy).
This SHOULD be chequered red and white but with water damage it makes it all red. Simple. No chance you can claim non damage now.
SECOND.
Put the phone in a bowl of rice(uncooked white rice). Now put the bowl of rice in a warm room or cupboard (preferably where your boiler is for your house?) or on top of a heater.
Leave it overnight and if it's on a heater DO NOT TURN THE HEATER OFF. Don't put the battery in the bowl, keep the battery separate and cooler but also make sure to avoid any water areas with it.
You could be lucky (I'll assume you will be but only time will tell) and this could fix it. It's worked on all my previous phones that I've water damaged (funnily enough I've only ever water damaged SEs) and also a few other circuit board based things I've used (one of them being a laptop!).
Please turn your phone off the SECOND you have read this post. Quickest way, battery pull.
Follow all the above steps and you should have a working xperia again.
Last note : if you dont have a heater to place a bowl of rice & xperia on top of, sit your phone in an empty room, turn a hair drier on and lay it next to it on medium heat setting on the lowest speed blowing against the phone. Should work too but make sure u can shut the door (annoying noise..)
yetep said:
FIRST THINGS FIRST :
TURN OFF THE PHONE. NOW. Don't hang around, pull the battery out and DO NOT PUT IT IN.
Circuits are fine when in water, it's the corrosion and also when they have an electrical current put through them that the problem arises (when wet).
This WILL be tested when sent back if you call up and claim fault. The quickest way to visually test water damage is simple. Take off the back of your Xperia and at the top, exactly center (right above the camera) you'll see either a red and white chequered square OR a full red square (possibly part red/white but blotchy).
This SHOULD be chequered red and white but with water damage it makes it all red. Simple. No chance you can claim non damage now.
SECOND.
Put the phone in a bowl of rice(uncooked white rice). Now put the bowl of rice in a warm room or cupboard (preferably where your boiler is for your house?) or on top of a heater.
Leave it overnight and if it's on a heater DO NOT TURN THE HEATER OFF. Don't put the battery in the bowl, keep the battery separate and cooler but also make sure to avoid any water areas with it.
You could be lucky (I'll assume you will be but only time will tell) and this could fix it. It's worked on all my previous phones that I've water damaged (funnily enough I've only ever water damaged SEs) and also a few other circuit board based things I've used (one of them being a laptop!).
Please turn your phone off the SECOND you have read this post. Quickest way, battery pull.
Follow all the above steps and you should have a working xperia again.
Last note : if you dont have a heater to place a bowl of rice & xperia on top of, sit your phone in an empty room, turn a hair drier on and lay it next to it on medium heat setting on the lowest speed blowing against the phone. Should work too but make sure u can shut the door (annoying noise..)
Click to expand...
Click to collapse
thank you so much for your advice. I'll give it a go. I don't have any white rice, just brown, will that make a difference?
Of course I'll go and buy white rice if I need it!
The square at the phone is blotchy.... but mostly red. you can still see slight shades of white though.. is this possible without water damage?
Also from what you've said, I really shouldn't have put the phone to charge. I think I left it charging for ast least 6 hours so now I feel like I've ruined it by doing that..
Thanks again )
Just another update. after almost 5 hours in the rice I inserted the battery and connected it to the charger. There was an improvement from before in that the phone turned on and stayed on, ALTHOUGH th screen was flickering, and it really wasn't responding very well - I couldn't actually unlock the device.
There's a visible different in the water movement though, in that there seemed to be some spread around the whole screen initially, and now it's in a small part of the bottom of the screen.
Any tips?
Also, could someone clarify whether Vodafone would class it as water damaged?
Tuffy11 said:
Just another update. after almost 5 hours in the rice I inserted the battery and connected it to the charger. There was an improvement from before in that the phone turned on and stayed on, ALTHOUGH th screen was flickering, and it really wasn't responding very well - I couldn't actually unlock the device.
There's a visible different in the water movement though, in that there seemed to be some spread around the whole screen initially, and now it's in a small part of the bottom of the screen.
Any tips?
Also, could someone clarify whether Vodafone would class it as water damaged?
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Click to collapse
well you dropped it in water and now its damaged, that seems like text book water damage to me =/
Sent from my X10a using XDA App
Waiting 7 hours is not long enough...
Rice can only absorb moisture at a certain rate.
You should have wait much longer..
No offense, but your phone is toast. Rule number one is to NEVER turn on a water damaged device for at least a day after the incident. The phone was probably fine until you plugged it in.
You'll have to be on the hook for a new one. Your phone was water damaged and will not be covered under warranty.
Also, your grammar needs improvement. I found it really difficult to follow what you were writing because it made little sense.
Stop playing with it and leave it in the rice another day.
Then pray
Sent from my SAMSUNG-SGH-I897 using XDA App
They'll be able to tell
Sent from my X10a using XDA App
1. Diasassemble the Phone and put the PCB for 24hrs in 99% Isopropyle Alcohol. Not 50%, not 70% --> 99%.
2. Then take it out and let it dry for 48hrs.
3. Now reflash it (the SW is/may be corrupted).
I reanimated 80% of 200 Water-, Beer-, Pool-, Toilet-, and so on damaged Phones I repaired in the past...
Hey tuffy, sorry for the absence was at work till 10 last night then went straight to sleep lol.
I was going to give you similar advice to McKebapp however I thought the easiest option would be to give you common-to-find objects and make it easier as actually locating 99% Isopropyle is next to impossible unless you know exactly what it is!
Anyways, brown is fine - rice is rice it still takes in water. Only issue is it takes boiled water in at a rate almost 150 times faster than luke-warm or cold (which is what the water inside your phone will be).
If at all possible, do what McKebbap said but maybe avoid putting the PCB in alcohol, stick to the rice as it's bone dry and although, theoretically, so is the alcohol it'll be easier than trying to clean it all off afterwards.
If you can't dismantle it down (basically we need as much air-space between the PCB and well.. the air/rice!) then just put it back in fresh rice and leave it with the back off and battery out for another 24 hours or so, again in a warm area (needs to be warm for the water to rise).
Please, DO NOT TRY TO TURN IT ON WITHIN THIS TIME. Personally i'd actually be quite inclined to leave it for about 3 days but changing the rice (or mixing it) each day.
Good luck mate.
Oh and to answer your question : it's not possible for it to become blotchy or anything other than just squares of red/white without water buddy. it's designed for phone companies to , at a quick glance, check water damage cause guess what, besides dropping the phone, is the most common return reason ;-)
yetep said:
I was going to give you similar advice to McKebapp however I thought the easiest option would be to give you common-to-find objects and make it easier as actually locating 99% Isopropyle is next to impossible unless you know exactly what it is!
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Click to collapse
Each Pharmacy should have it for sale.
They maybe ask for what you'll use it.
Simply tell them the truth (cleaning electronics) or say, you'll need it to clean guitar strings from colophony.
Then everything should be fine.
So what happened? How's the phone?
How about the beer test in the good ol' days of the R310s
D3sRtH4mmR said:
So what happened? How's the phone?
How about the beer test in the good ol' days of the R310s
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Even if it is Off Topic...
YMMD
I've still got one orange R310s I still regualry make use of.
You simply can't destroy it.
I once even went snorkeling with it.
*remembering-the-good-'ol,-Sony-free,-pure-Ericsson-times*
McKebapp said:
Even if it is Off Topic...
YMMD
I've still got one orange R310s I still regualry make use of.
You simply can't destroy it.
I once even went snorkeling with it.
*remembering-the-good-'ol,-Sony-free,-pure-Ericsson-times*
Click to expand...
Click to collapse
Indeed, the awesome days of Ericsson phones! My R380s still works!
Back on topic, I hope Tuffy11 managed to salvage the X10.
U can get isopropyl from any pharmacy. You should follow mckebapps guide. Check his posts out, he knows whats up. ;-)
Sent from my SAMSUNG-SGH-I897 using XDA App
D3sRtH4mmR said:
Indeed, the awesome days of Ericsson phones! My R380s still works!
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Click to collapse
Mine r520m works fine except bluetooth. In 2006 Ericsson didn't support this model anymore, so I switched to k790a that works fine for now. Even now with 3.2 Mp camera it does better job in dark sets, than X10. When I read specs I was surprised that they didn't use xenon flash. It is a kind of a bad joke for flagship model.
Returning to water damage - it is enough just to leave a phone for a week in regular room environment. Of course, I mean average environment, not like in rain season somewhere in rainforest. Alcohol (any kind - regular ethanol or isopropyl) absorbs water, but dries faster, than water, so this bath just significantly reduces water concentration. By the way, don't try to find 99% of consumer ethanol - it doesn't exist. 96% is the best (190 proof in the US or 175 degrees proof in UK). For isopropyl regular distillation gives 87.9% max. Azeotropic distillation produces higher percentage for both these spirits, but I doubt you can find it in regular stores. Closed areas, where water was suck in remain problematic. Moreover, when water finally dries out, it leaves mineral salts. It is not a big deal at circuit plates since those salts are electric safe (except sea water salts), but in clear areas like between screen layers they will be visible.
And again - if you want to kill any electronics most effective way, turn it on when it is wet. If you want to save it - be patient.
Hopefully this will help some poor schmucks that manage to do the #3 in the toilet (common enough so I call it #3).
If there is ****, just let go man, really.
If there is piss, likely more damage has been done so chances of recovery are slimmer (salty water is more conductive).
If clean water then likely the phone will work but some hardware might not survive (like the camera, ....)
In any case, remove the battery IMMEDIATELY!
Wipe battery dry. Leave alone and forget about it for 3-4 days.
Shake out as much water as possible out of the phone and let it dry for a week. You can safely use a hair dryer to warm it up to speed the evaporation. Do it twice a day.
If you want, dunk the phone in 99% rubbing alcohol for 10-20 seconds, swish it around. Take it out and forget you had a phone for 3-4 of days.
I never dropped one into the loo but I did go swimming with two phones and both survived (mostly).
I am pretty sure this is a warranty claim but I wanted to run it by the community. Excuse any poor typing I'm literally on a mountain right now.
I think some moisture got into the bottom port. My s2 always thinks it's plugged into a computer. I get samsung kies connection prompts when I get into the os and battery usage tracker shows the phone as charging when I look at usage with wild spikes up and down. Can't toggle USB dev mode because it always tells me to remove USB cable. Luckily I got a tibackup just a few days ago that I offloaded to my memory card.
When I power it down I immediately get the green battery showing it's charging. In a few seconds it starts flashing between that and a battery with a temperature gauge and a exclaimation point.
Only way to get her to turn on is by plugging into a power source and holding down power.
Did a factory reset same problem. Won't be able to reset the kernel till I get home in 10 days.
Any ideas or straight back to phones 4 u warranty claim? If water damage then insurance claim ( loved my baby. Thanks
mate please in case you returned it tell me if they accepted it. I have the SAME problem :|. please tell.
Get some rubbing alcohol solution (Isopropyl alcohol) from your local pharmacy.
Pour it into a bowl.
Remove the battery cover.
Remove the battery.
Dip your phone into the bowl, and swirl it around.
Place on an air conditioner to have the alcohol and water sucked out from the dehydrated cool air conditioned air for overnight. If it is winter, put near the heater which also has dehydrated warm air.
Place battery into phone.
Turn phone on.
See if you have the problem again.
No, I am not joking.
http://en.wikipedia.org/wiki/Isopropyl_alcohol
I'm having this same exact issue - I've even had my phone unplugged for about 2 hours, yet when I go to battery status, it says it's only been on battery for 2 seconds... how did your warranty replacement go?
There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...
netchip said:
There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...
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Click to collapse
had it sealed in a ziplock bag, so no outside water got in - perhaps it got too hot in the bag or there was moisture in the bag when it was sealed? (I should've put in some silica gel or something..)
Hello,
Sorry for going MIA.
Basically I returned this to phones4u, sent it in, and they processed a warranty replacement. They didnt say anything luckily about water damage but I think its because on a rainy day some water got into the bottom. From what I could tell they cleaned up the connector at the bottom with alcohol or something - it was spic and span when i got it back and the phone worked ok.
Side note, I recieved it and saw they scrached up my phone pretty good so i complained and sent it in a second time. Recieved it and the scratches were gone, but to do this they did a new screen replacement.
THe new screen had a bright red stuck pixel. I thought I could live with it but it drove me nuts as my original screen was perfect. So i went back to phones 4 u and sent it in a third time, this time they're saying they will just give me a swap. So although the problem was fixed a mess ensued and now i'm sitting around waiting for my "swap" and next surprises with dealing with them.
THey have been ok though I'm almost sure there is water damage on that phone but they dont seem to have picked up on it, i hope i can get it swapped and then dont have to worry about water damage again.
Cheers.
Hey, so I got an LG Optimus G off of Ebay the other day and I love it. It only lasted a few days, though. Went to the beach and set it down on the sand to pose for a picture and a wave ran up over it. I had a case on and it didn't seem like too much water got into it. I immediately shut it off.
I know I should have waited longer, but since it didn't look like too much water had gotten into it I tried to turn it on the next morning. I also plugged a charger into it, which I now realize could have been its downfall.
Anyways, it's been a couple days since then and I dunked it in rubbing alcohol to try to remove residue and then took it apart and let it sit under a fan for over 12 hours. I tried turning it on several times and nothing happened. So, after taking it apart more and blowing out the insides with one of those cans of air for removing dust, I put it back together. This time, when I pushed the power button the back button led came on. It goes off after a little while and I can't get it to do anything else. Also, the water damage indicator is still white.
So, I realize it is probably beyond saving, but the back button led coming on gave me hope that there might still be something to do. Any suggestions on anything else to try and any ideas on why the back button led is coming on?
Thanks!
Okay, here's another question. Would I be able to buy another phone off of Ebay that has a broken screen or something for cheap and transfer over the internal parts to my phone? Or is my screen probably messed up too?
salt can do more damage than you think , usually the screen would remain good if it was normal water , but dicey to say since it was salt water, if you can get it evaluated cheap it would make sense , not otherwise , its already an old phone going cheap, would make more sense to get another.
Any time your phone drops in water, the first thing you should never do is try to turn it on because it could damage the internals and cause a short circuit in which the electrical components may fry.
First dry your phone as much possible and put it in a bowl or bag of rice. Wait at least a few days and then try to turn it on. If it works, great! If not then it is possibly damaged but to the point not every component is damaged. It might just be the screen or the motherboard. The best bet would then be to ask a repair person to see what is broken and if it can be repaired or salvaged for some parts.
Sent from my LG Optimus G using XDA Free mobile app
Hi
I have been searching on this forum for various things for couple of years and never had the need to register until now, My Phone (Galaxy Mega 6.3 i9200) fell in water last week, not fully submerged, just the top of it for few seconds, i immediately pulled it out and have done the following as suggested by many in this same forum:
1. Dried in dry cloth and kept to dry for 1-2hrs
2. put the phone in a air tight container with unboiled rice for 4 days
3. put the phone in a air tight container with desiccant for 3 days
I have put some pictures and you can see the water level has gradually come down from the LCD screen and the cloud patch is somewhat gone and as you can see in the last image, that is what exists and this is not going at all, I have tried vaccum cleaner hot air for 3-5 mins but no luck.
Today i walked to samsung service center and they said i had voided the warranty which is obvious and the phone LCD replacement would cost $120 including labor, however there is one risk which they dont want to take, during the replacement of LCD, if the phone doesnt come alive, then i am stuck with a dead phone for life, I didnt agree to this and walked from there.
All the sensors including cameras work perfectly fine, no issues at all, *#0*# runs with all built-in function absolutely fine, even the battery has no issues and no bulging or no drop in performance and doesnt get heated up, so, here is my question:
1. As you can see the picture, the water level gradually came down, but stuck somewhat in the middle, will this eventually go away like the rest of the water patch or will it stick to LCD like a stain permanently ?
2. If its temporary, how do i remove the water which is in the middle of the screen? I have kept almost a week in dessicant and rice, should i continue or should i try something else ?
3. The last option for me: If this is going to be permanent, anyway to replace the phone LCD without damaging the phone, I dont understand samsung service center asking customer to take risk for water damage inspite of me agreeing to pay the money for the LCD replacement, not fair i guess....b.w all phone functionality could be lost in this case which is working perfectly fine.
so, guys pls suggest me how i can fix this, its a new phone 1 month old and i am feeling very sad for what happened....
Appreciate your replies
Thanks & Regards
newmanx said:
hi
i have been searching on this forum for various things for couple of years and never had the need to register until now, my phone (galaxy mega 6.3 i9200) fell in water last week, not fully submerged, just the top of it for few seconds, i immediately pulled it out and have done the following as suggested by many in this same forum:
1. Dried in dry cloth and kept to dry for 1-2hrs
2. Put the phone in a air tight container with unboiled rice for 4 days
3. Put the phone in a air tight container with desiccant for 3 days
i have put some pictures and you can see the water level has gradually come down from the lcd screen and the cloud patch is somewhat gone and as you can see in the last image, that is what exists and this is not going at all, i have tried vaccum cleaner hot air for 3-5 mins but no luck.
Today i walked to samsung service center and they said i had voided the warranty which is obvious and the phone lcd replacement would cost $120 including labor, however there is one risk which they dont want to take, during the replacement of lcd, if the phone doesnt come alive, then i am stuck with a dead phone for life, i didnt agree to this and walked from there.
All the sensors including cameras work perfectly fine, no issues at all, *#0*# runs with all built-in function absolutely fine, even the battery has no issues and no bulging or no drop in performance and doesnt get heated up, so, here is my question:
1. As you can see the picture, the water level gradually came down, but stuck somewhat in the middle, will this eventually go away like the rest of the water patch or will it stick to lcd like a stain permanently ?
2. If its temporary, how do i remove the water which is in the middle of the screen? I have kept almost a week in dessicant and rice, should i continue or should i try something else ?
3. The last option for me: If this is going to be permanent, anyway to replace the phone lcd without damaging the phone, i dont understand samsung service center asking customer to take risk for water damage inspite of me agreeing to pay the money for the lcd replacement, not fair i guess....b.w all phone functionality could be lost in this case which is working perfectly fine.
So, guys pls suggest me how i can fix this, its a new phone 1 month old and i am feeling very sad for what happened....
Appreciate your replies
thanks & regards
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did u try to show some local repair shops they will help u and do not blow hot air into it it will try to blow the water but it will again come back try to show some trusted local shops see what they say i too have faced like the same issues but sc as usually say out of warranty due to water damage and my phone flash light was continuous on local shop guy fixed it now running it fine
phone dried
@djvicksee111 thanks for your reply.
yesterday it was raining heavily and my cousin became full wet along with his phone, he then put his phone under the seat of his scooter and drove whole day, when he reached home, the phone had became too hot and what a surprise it was fully dried and no water in LCD or whatsoever and absolutely working fine.
I took this idea and wanted to try the same but didnt want to drive a scooter in the rain
so, i decided i will put the phone somewhere it is not too hot and above warm, i took a small bag, put my phone (removed battery), connected my vaccum cleaner in opposite where you get hot air (blower) and closed the bag leaving small room for air to escape, left it for 15mins initially, there was no sign of improvement, then again left for 20mins and this is what the phone looks now (see attachment).
Eurekaaaaa! the water in the phone is getting dried much faster, i am gonna try this for some more time and post here if the phone is completely dried.
I accidentally bumped a cup of coffee over on the back of my HTC Evo 4g LTE. I bumped a pillow into the nightstand while trying to contort my body in a way that would let me set sleeping my 10mo old into bed without waking him
I turned off the phone immediately, took off my Otterbox Commuter case (not the really waterproof Defender) and found a thin liquid coating on the back housing. Perhaps 1-2hrs later I made the poor estimate that it wasn't "that bad" and tried turning it on. The phone went into what I think was a boot loop (the display never showed anything, so I can't be sure), vibrating every ~30sec as it would if it were constantly trying to turn on and failing. It doesn't have a battery designed for removal, so I just had to let it sit.
Perhaps 6hrs later I went to check on it, and thought it was unresponsive after pressing the power button and nothing appeared to happen. I inadvertently pushed the volume rocker, however, at which point it made a beep as though it were adjusting the volume! After that, I noticed that the power button was also toggling the capacitive navigation buttons, which would illuminate and shut off as if the phone was "running" as well... but I still had no display.
Since then I've done a complete teardown (pop off all cases, separate all ribbon cables, vibration motor, speakers, camera, and removed the battery). I've done a few washes/brief soaks in isopropyl with the motherboard and then put everything in a vacuum chamber overnight at -20 inches of mercury. I also set the display and motherboard it in DriRite (lab-grate dessicant) for about a week now. In the meantime, I assumed the display may have been fried and ordered a replacement since it was only $28 on ebay. I just got it yesterday, but get the same results (phone "turns on," but display never lights up).
Any input on troubleshooting further?
- I've thought about looking at the two ribbon connector receivers for the display under a microscope to see if I can see any residue.
- I've also considered opening my wife's phone (same model) and swapping the batteries based on a probably false idea that if the battery might have gotten zapped, it could power the rest of the phone but not the display? Thinking not, as the power-ups I've attempted have had the USB charger plugged in, but easy experiment.
Would it be possible to short out just something related to the display on the motherboard so that the phone could run seemingly perfectly fine but just with no display? Just seemed so darn unlikely and that if I toasted some circuitry that a lot more would have been toasted in the process.
I plan to reassemble tonight and test for call reception (I think I can guess where the answer button is) and notifications (email myself and see if I get a vibrate/beep). That would confirm that the radios are also still functional.
Sort of at a loss and am not sure what else to do! I'm an engineer and even if the phone is toast... I'd really love to definitively figure out what's causing the issue.