TOP speaker stop working Randomly - Xperia Z5 Compact Q&A, Help & Troubleshooting

hi,
i've notice my phone speaker (especially when play games)
randomly the top speaker stop working or become really quite
it happen when i playing alot, or if the the device become hot sometimes
if i hit the device near the speaker or shake abit, its working again, and then again it can happen every 10 sec or every 20mins .. its not firmware i'v got this in 3 latest firmwares5.1.1 , 6.0 ,6.0.1 and different apps
maybe connection are loose? speaker dying?
anyone else happening\happened to him?
thanks

Same for me. Happened with every firmware.

any solutions ?

DaniGonCer said:
any solutions ?
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try getting a replacement its probably a hardware issue

Related

No sound in calls unless on speakerphone.

I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
mvgc3 said:
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
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Click to collapse
My guess is it's a hardware problem. I would have it checked out by your mobile phone company.
You can also look up "hardware test" in market and you will find apps there you can use to test your hardware. Sorry not to recommend one. There are many there if you look them up.
Sent from my Atrix XDA Premium App
Thanks for the response. I looked for an app already and didn't find anything useful. There were tests for just about everything else; touch screen, sensors, GPS, etc., and only two that I found that had an audio test at all. However, neither of them allowed me to specifically test the "phone" speaker.
I just think it's weird that all other sounds work fine. I'd really rather test it before I send it in to Motorola.
Thanks again!
This was a common issue on the Motorola Defy's. I had to send mine to Moto for repair. If you're within a year, AT&T will replace it.
I am having this exact same problem with homebase. but mine is intermittent it will work straight after a reboot
More sound issues
In my case I just updated from Froyo to Gingerbread, everything was working perfectly, when suddenly i stopped listening to the earpiece, the loudspeaker still works during calls,
On the other hand, if I try listening to music or any other sound, the loudspeakers dont work... any ideas of what could have caused the problem? It feels like some sort of driver issue, because while trying our the earpiece and loudspeaker during a call I was able to listen to one second of conversation through the earpiece...
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Fahad_ahmad said:
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
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Same problem here?
Does any1 have any fix..Help needed!!!

[Q] GS3 sound stops working after a few minutes?

Just bought a second hand GS3 from ebay, the screen had a small crack but otherwise was meant to be OK. I put Foxhound ROM on (I'm just used to having to upgrade the rom) and am finding that the sound will work fine after a restart, but then, after it has gone to sleep all sound will stop working.
I've tried clean wipes/formats etc. and also checked all relevant settings I could find (including turn off all sound in accessibility, what an odd option).
I've tried two ROMs and three kernels.
I've tried searching google and xda for hours but haven't found anything that wasn't related to the headphone port; this affects both speaker and headphone, although when the headphone is in and the sound has died I can hear some strange static noises when it's meant to play sound, could be interference or a clue.
I've dismantled the phone and inspected for damage, nothing obvious. While dismantled I tried applying pressure to the speaker flex cable and various other IC's to no effect.
It really seems like a software glitch since it only happens when the device goes to sleep;
You can turn the screen off and unlock within 3 seconds and it will be OK.
If you wait 5 seconds with the screen off - boom, no sound.
Any ideas? Is there some deep idle sleep setting that kicks in after 3 seconds I can disable or some way to log audio errors or... something?
Thanks
defroster said:
Just bought a second hand GS3 from ebay, the screen had a small crack but otherwise was meant to be OK. I put Foxhound ROM on (I'm just used to having to upgrade the rom) and am finding tht the sound will work fine after a restart, but then, perhaps after it has gone to sleep once or twice (never more than a few minutes unless I'm plying a game, in which case it stays on just fine) the sound, all sound, will stop working.
I've tried clean wipes/formats etc. and also checked all relevant settings I could find (including turn off all sound in accessibility, what an odd option).
Any ideas?
Click to expand...
Click to collapse
May Be The Phone Was Damaged, Try Stock ROM
i'm downloading a different ROM now but it takes hours (rural australian phone lines...)
same result with a different ROM =/ I've fixed many phones, computers etc before but not sure what to investigate here, guess i'll dismantle it and see.
A second rom and kernel same result.
Seems to lose sound as soon as it goes to sleep (screen off), really seems like a software problem but can't find any other reports on this phone similar.
Help!
Anyone?
Looks like a software problem but can't say where you can look.. If kernel is not the cause..
Maybe hardware after all..
sent from here, there, somewhere!!
The only way I can imagine it being hardware is if it's heating an audio ic during boot to make a connection and then when sleeping it cools and the connection is lost. It's a long shot but if it's software why is it not happening to anyone else? No weird software installed or anything.
defroster said:
The only way I can imagine it being hardware is if it's heating an audio ic during boot to make a connection and then when sleeping it cools and the connection is lost. It's a long shot but if it's software why is it not happening to anyone else? No weird software installed or anything.
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Does the sound still work through headphones (after the sound stops working)?
Sent from my GT-I9300 using Tapatalk 2
no, it doesn't seem to be headphone jack related.
the only thing I changed (aside from the rom) that I can think of that MAY have done something is some network setting for my carrier (vodafone .au) - there was an option in foxhound rom or something, but I can't for the life of me remember what it was called, I googled it at the time to see what it was but have since lost the browser history, it was some feature of the phone network that stops sending requests to the network when the phone is sleeping or some such... I'm really grasping at straws there though.
can't seem to find a stock rom for Australia either?
updated OP with more info, sorry for the bump, i'll let this die if no-one's got any ideas.
defroster said:
no, it doesn't seem to be headphone jack related.
the only thing I changed (aside from the rom) that I can think of that MAY have done something is some network setting for my carrier (vodafone .au) - there was an option in foxhound rom or something, but I can't for the life of me remember what it was called, I googled it at the time to see what it was but have since lost the browser history, it was some feature of the phone network that stops sending requests to the network when the phone is sleeping or some such... I'm really grasping at straws there though.
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Click to collapse
I think you are talking about fast dormancy toggle.. But I do not think it will cause any problems.. Also as you have already done factory resets an app should not be a problem..
I can only think of hardware faults..
sent from here, there, somewhere!!
yes i just finally remembered it and tried disabling, you're right, no difference.
I'm having trouble figuring out how hardware could be the culprit though, since it's triggered by the screen off for more than 3 seconds, there's something in software causing it.. but you're right, why does it persist over a wipe then? argh!
Downloaded stock rom, problem remains

Headphone/aux sound breaking

Hello, my problem is that my sound output *breaks* or whatever, after random time of playing music through headphones or speakers connected to the aux.
Sometimes i can play music for 5minutes, sometimes 20min etc, before it breaks.
Sometimes the sound will start sounding disorted and crappy and then sometimes its a beeping sound, if i plug out aux the music plays fine and if i plug aux in again there is no sound at all or there is beeping/hissing. (sometimes it just go silent)
After this happens i normally cannot get sound from aux for several minutes sometimes even longer, but after awhile it works again, but not for long.
I recently bought a new antenna module (with the aux) and replaced it and i thought my problem was fixed, i played music for long time for 3-5 days, but now the problem is back again.
I have searched alot but i cant find anyone with same problem or any solution to it, guess ill have to get it repaired somehow, i just dont understand what is causing this, its clearly not the aux itself since i just replaced it with a brand new.
I have tried to increase and decrease the volume with stweaks, but no matter how loud or low it is, this happens.
However i do think its hapapening sooner or only happening when the musicplayer volume is above 10 (even if that will be low when i modify the amplifier in stweaks)
Any suggestions?
Here is a link to a mp3 i recorded to show the issue
https://dl.dropboxusercontent.com/u/86952153/aux%20jack%20issue.mp3
(sorry for bad quality but u hear the issue)
I start with phone speakers, then plug aux in and after silence i plug out and in again.
Bumping it once in hopes of answers
Wipe phone flash stock rom and test
JJEgan said:
Wipe phone flash stock rom and test
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I´ve already tried that several times, still same issue.
Gonna send it to repair now and see wich parts they switch out, and see if problem gets fixed.
nitz85 said:
I´ve already tried that several times, still same issue.
Gonna send it to repair now and see wich parts they switch out, and see if problem gets fixed.
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Click to collapse
Hey, did you ever get to bottom of this issue after you sent it for repair? I am having the same issue as well.
bequbed said:
Hey, did you ever get to bottom of this issue after you sent it for repair? I am having the same issue as well.
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I forgot to update this, i sent it for repairs 3 times and only first time did they change the antenna module with the aux input.
The 2 other times they could not reproduce the problem, but it was there every time i got it back.
So i managed to cancle the whole purchase after some fighting with the store i bought it from.
If u are as ulucky as me the repair center wont find the problem when they test it, but if they do find it they can maby fix it.
Another thing to point out is that while the aux would have this problem, there was no problem when i played through micro usb with the ibolt docking cable.

Random Speaker Crackle

Is anyone else getting a slight "crackle" when doing things with the device?
While my device isn't doing it all of the time, the speaker will occasionally randomly crackle/pop when playing a brief sound (such as the sound made while tapping app icons or adjusting the volume).
Doesn't seem to do it when there's an actual constant sound playing though, which is pretty odd =/
I heard a crackle/pop on a display model at bestbuy. I hope its not a problem on all of them.
Robert542 said:
I heard a crackle/pop on a display model at bestbuy. I hope its not a problem on all of them.
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I was beginning to wonder if I was the only one haha.
This sort of problem seems more indicative of a voltage issue than an actual speaker issue though at least, which means it could be fixed in an update if it is a widespread problem.
It reminds me of a problem I had with another device that was more or less fixed by either changing the governor or increasing minimum voltage.
Welp, my thread got moved here and this forum is pretty much a graveyard. If anybody else has this issue and happens to figure out how to fix it, please PM me, as I won't be bothering to check this thread.
As near as I can tell, it only ever happens while it's USB-attached to a PC (in my case, a Mac laptop).
Mine crackles for a few seconds every time I open the camera app. Didn't start out that way. Want to say it started about a couple weeks after I got the phone. Maybe after an update but not sure. Everything works so I've just ignored it.
Hi NeoRage. Am getting the same problem (crackling when opening the camera) - did the problem go away?
I have the issue too. S6 Edge I noticed it when editing my contacts, it cant be good that electricity is arcing someplace! but like someone else said, it keeps working so... I don't know if it coincided with Marshmallow but it was right in that same timeframe.

(Z5 Compact / E5823) Speaker volume lowering itself

Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
Same Issue
Syberyon said:
Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
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Click to collapse
Hey! I had this same issue for the first day that I had the phone. It was driving me crazy. What drives me even more crazy is I don't what I did to fix it. I am not entirely sure, but I noticed a difference after pairing the Z5C to a bluetooth speaker for about 30 minutes. When I unpaired and went back to the speakers on the phone they were substantially better. Hope this helps...
NicholasPeckham said:
Hey! I had this same issue for the first day that I had the phone. It was driving me crazy. What drives me even more crazy is I don't what I did to fix it. I am not entirely sure, but I noticed a difference after pairing the Z5C to a bluetooth speaker for about 30 minutes. When I unpaired and went back to the speakers on the phone they were substantially better. Hope this helps...
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Click to collapse
I was trying different things on my phone and decided to factory reset it. After it rebooted the same problem is back. Low volume for second, then super quiet. I tried replicating the same process I thought somehow fixed the issue before and it didn't help. I've tried messing with all the audio settings, toggles here and there but nothing seems to fix it. I wonder what this might be and why the phone all of a sudden started working like it should last time. Any help would be much appreciated.
Hi, I had the same problem with lower sound from speakers after 30 seconds. After disabling "STAMINA" the speakers are very loud. And if you put "Audio settings" to "standby aktive" you could even activate "STAMINA" without speaker loudness problems
Yeah happened to me yesterday as I was listening to the Radio app while on a walk. Went from relatively loud to super low quiet. I thought maybe I pocket bumped the volume or something.
Same problem. In my case, I noticed audio almost stops from one of the speakers (sometimes the top one, sometimes the bottom one, wich indicates it may not be a hardware issue). Happens on games, music, videos, or calls with the speaker on. Seems to be random.
searching for this problem (this is also happening to me (mostly top speaker while i playing and mostly games
is only one speaker(top) for me not 2 speakers
(maybe the heat? if im not the only one is hardware or software? ) it was at 5.1.1 so updated to 6.0 still the same.. maybe speaker wont working well while heated? tried to shake the device thought maybe something loose connection inside
Syberyon said:
Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
Click to expand...
Click to collapse
NicholasPeckham said:
I was trying different things on my phone and decided to factory reset it. After it rebooted the same problem is back. Low volume for second, then super quiet. I tried replicating the same process I thought somehow fixed the issue before and it didn't help. I've tried messing with all the audio settings, toggles here and there but nothing seems to fix it. I wonder what this might be and why the phone all of a sudden started working like it should last time. Any help would be much appreciated.
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Click to collapse
hi u manage to fix it?
anyone know how to fix it? at my case its only TOP speaker
mostly happen while gaming

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