How to force a reboot when the screen (sort of) freezes? - T-Mobile LG V10 Q&A, Help & Troubleshooting

I'm new to the V10 -- my old beloved Note 4 was quickly unravelling so I traded it in for this phone. Other than the loss of the stylus, I quite like it. The second screen is neat. The fingerprint scanner works much better than the Note 4's ever did. All in all I'm fine with it.
(Haven't rooted it yet. Eventually.)
I have run into an issue that's a little confounding, though. Occasionally -- about once a week since the last OTA update -- the screen will "sort of" freeze. By "sort of" I mean the phone is obviously still running (I can turn the display on and off) but I'm unable to navigate by touch. The UI elements don't respond, I can't swipe away windows, I can't access notifications...
...my Note 4 used to do this occasionally, and what I'd have to do is long-press the power button for 8-10 seconds, which would force it to turn off, then turn it back on, and life would go on. The V10 doesn't do that -- when I long-press the power button for 8-10 seconds, I get that stupid V10 voice control program (I call it stupid because it hilariously misinterprets my voice commands - my daughter and I basically turn it on whenever we want to be amused by a big dumb phone). In short, there seems to be no way to force the phone to shut down through hardware other than pulling the battery... which is what I wind up doing, but it's weird that there's no way to force a shutdown with the power button.
Is there a way to change this in the settings anywhere? Or would I need to root the phone and load a custom rom for that?
Thanks for any help you can provide...

Try long pressing the power button and the volume down at the same time...that works for me

I can remove and put the battery back in faster than i can long press to reboot.
Also a factory reset after an ota is recommended. It might fix the freezing problem.

Related

Power button in lockscreen

I'm not sure if this is normal or just something I've messed around with. My phone keeps shutting down in my pocket because the power button is fully functional even while the phone is locked, so long pressing it turns my phone off.
I've had the phone for months but the issue came up just recently. I have WidgetLocker enabled and
Im not sure if this hass something to do with me using the "Disable Stockholms Lock Screen" option. I've already tried disabling Easy Wake and disabling WidgetLocker but nothing seems to help.
Is this normal or have I done something stupid with my device? And if it's just me being an idiot can anyone tell me how to fix this?
Im using Cognition 1.31 and the newest WidgetLocker
Sounds normal.
If the power button is pressed for ~10seconds, or something like that, the phone powers off, no matter what the opinion of the running OS about the matter is (i.e. the OS can't prevent it).
It's a hardware trigger, kind of an "emergency off" for situations where a clean shutdown isn't possible for whatever reason.
So you better see that nothing pushes on that power button while the phone is in your pocket.
Alright thank you. It is necessary to have a way to shut the phone down with an actual button but it would be better if it was two or three buttons that have to be pressed at the same time. I just can't figure out why I haven't had my phone shutting down before. Maybe the power button has loosened so it needs less force to be pushed

Bug while deactivating the phone

Hello,
in one of two cases the phone reactivates when I try to deactivate it. If you touch the display or one of the buttons while (or directly after) pressing the power-button the phone activates itself... that drives me crazy, because it is nearly impossible to deactivate it with one hand without touching the display at this moment.
Does anyone know hoe to get rid of that?
thanks for your help
I've experience that I think - I hit the power button to shut off the screen and lock it, and it immediately switches back on to the lock screen. It's not the end of the world as it is locked and will switch the screen back off in a few seconds, but it is strange.
Think I've figured out what's causing this - due to the size of the handset, when I go to switch it off with one hand, I find that my palm can just catch one of the soft buttons at the bottom of the handset such as the back button, so I think the back button is pressed immediately after the power button, causing the screen to come back to life.
So it's not a bug as such, maybe a design flaw.

[Q] Phone doesn't answer calls anymore

I have 2.2 stock OS, been working fine for long time, but last weekend I dropped the phone. Since then (I have powered off/on and taken battery out a couple times but no difference), the phone no longer recieves phone calls -- no ring or missed call notification; callers get sent to voicemail after 1-2 rings, and the voicemail notification does show up immediately.
2 other symptoms are that the lock screen no longer displays (phone goes straight to home screen when I press the power button), and pressing the power button for a second only shows me the Power Off option (previously it had options for Airplane mode and Data Off as well).
Any suggestions?
Thanks,
Shaun
That's weird. I'd flash a different ROM and see if it works then. I have no idea why it would power up and skip the lock screen.
For the phones calls I'd think may e it messed up the SIM reader. Maybe its fitting in there funny now, or maybe its broken altogether. Maybe a fresh install of something would alleviate some symptoms and give us a clue as to what really is going on.
You were just sliced bread before you were burnt by the toaster.

[Q] Need help for my SGS3 (latest cyanogenmod on it)

Hello everyone,
I'm a newbie at rooting.
I have used CM for 3 months but for a week it got a little strange.
Scenario 1) When I push the power button to get to lock screen, the soft buttons' light turn on for a moment but no change happens on screen. I push power button again, the same result. No other respone from my mobile. If I push power button for 10 sec to reset, i see a little green or purple light beam from the bottom right. After a while, it disappears. And still no response. I remove the battery as a last resort and put it back, when I push the power button, it's the same. Little colorful light beams...
Scenario 2) A short time ago, while I was playing a game on it, the screen just turned off and I pushed the power button... as you guess, the story goes on the same way.
It's now off, I couldn't get to it in any way.
What can I do to solve and how?
You guess it's urgent.
Sorry for my poor English, thanks in advance.
Can you restart the phone in download mode, or recovery mode?
I just figured out something:
The phone turned on and I disabled developer settings. After this, when the screen is locked and off and I push the power button, I see nothing on the screen (maybe a little purple or green beam at the right bottom) but the soft buttons turn on. I slide right to unlock without seeing anything, I pass the lock screen and it's now open. (when I touch the screen, the soft buttons turn on again and again as it should be) I just scroll the main pages right and left, push the volume or main button, they work. (it beeps when the sound is max) after 30 - 40 seconds... yay! The screen is on! It's totally the same all the time. It needs time to turn on?
Is it a software problem or is my screen about to break down?
Thanks again!!
it's a software problem. You can either factory reset, run the trim command if you're running android 4.3, or change to a different ROM.

Emergency! Lg g3 acting up after marshmallow(d855) no root

So a week ago, I double tap my phone to turn it on and it doesn't. I try twice and nothing. I pressed on the power button and the screen did turn on, but since then, it's gotten so bad that neither the double tap nor the power buttons work. Sometimes, I use the camera shortcut to turn on the camera and Then go to the home screen. This worked for about a day, but then that isn't happening either. Now I find myself plugging it into the power supply to turn the screen and even taking out the battery and putting it back in. Since about a day ago, the screen won't turn on even if i get calls(any kind of call). When i'm on a call, the proximity sensor does it's job the beginning of the call, but When i want to end the call, it doesn't work and i have twist it or turn it on some other way. My phone discharged alarmingly fast, and i think it's because i had to leave the phone at very low charge levels. Also, i have a lot of apps, and all the ones that drain a lot have been deleted. So many bugs. No fixes. Please help
Update: I've reset my phone, no difference.
Flash with a stable rom. Or clear all settings do a wipe and reinstall.

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