I cannot login to the Samsung account which is needed when you want to check for updates.
It says 'signing in', shows me the "T&C" and when I click 'accept' it says again 'signing in' and again shows the "T&C:" and so on.
Not rooted. Build number ZSFK4.
cheers.
D,
Try to sign in via the wifi
w1nk said:
Try to sign in via the wifi
Click to expand...
Click to collapse
Tried through Wi-Fi. Same result.
Try to delete your existing samsung account in Settings --> Accounts and sync then reboot phone and try to login
w1nk said:
Try to delete your existing samsung account in Settings --> Accounts and sync then reboot phone and try to login
Click to expand...
Click to collapse
Well that's the thing. I'm trying to get the Samsung account listed there but I cannot sign in.
Try to login via the samsung web page over here maybe u got some probs with your account!
Tried it. Still doesn't work. I even opened another account just to try it but I get the same result!
hi, I have exactly the same probleem. I've created an account on samsung.com and then tried to enter in my galaxy s 2, and it does exactly the same like yours.
"It says 'signing in', shows me the "T&C" and when I click 'accept' it says again 'signing in' and again shows the "T&C:" and so on."
I've tried contacting samsung.de per email, but Samsung give me after 6 emails only solutions like: try it an other browser or reset your device to factory.
Reseting to factory settings i tryed, and the probleem is the same like befor. other browser i can not try because i try to insert it in the device...
My device is a Product Code: GT-I9100LKALUX from Luxembourg (I live there)
It is original rom and unchanged not rooted. tryed @ 3 accounts now no one works.
and sry for the bad englich im not goot speaking it
GreenDevil69 said:
hi, I have exactly the same probleem. I've created an account on samsung.com and then tried to enter in my galaxy s 2, and it does exactly the same like yours.
"It says 'signing in', shows me the "T&C" and when I click 'accept' it says again 'signing in' and again shows the "T&C:" and so on."
I've tried contacting samsung.de per email, but Samsung give me after 6 emails only solutions like: try it an other browser or reset your device to factory.
Reseting to factory settings i tryed, and the probleem is the same like befor. other browser i can not try because i try to insert it in the device...
My device is a Product Code: GT-I9100LKALUX from Luxembourg (I live there)
It is original rom and unchanged not rooted. tryed @ 3 accounts now no one works.
and sry for the bad englich im not goot speaking it
Click to expand...
Click to collapse
What is your build number! In phone information what is there after GINGERBREAD.(SOMETHING)
drilonpotera said:
what is your build number! In phone information what is there after gingerbread.(something)
Click to expand...
Click to collapse
gingerbread.xwkf3
Let's hope someone who has fixed the issue replies!
Hi guys,
I just got a new SGS2 yesterday (had 2 other before, nevermind) and after starting it (setting up google account etc), I tried to update firmware from the phone's menu , officially, as it came with 2.3.4. Tried to log in to Samsung account and every time I got "processing failed" error. Of course I upgraded via Odin, but I am wondering, why does this happen? Whats the issue? Can it be fixed, so that I upgrade via phone's menu?
Thank you!
As OTA does not work for all you use Kies to upgrade .
jje
same problem here,
I am getting this error recently. I'm using xwlp7 with siayh kernel 3.1rc3.
Since i am not able to log in to may samsung account, I'm not able to use samsung dive services and Samsung Apps.
I tried to recreate my acount, and nothing cahnged. I even made a new account with another email address and still getting same message.
I tried with a LPQ rom, which I had amanged to activate Samsung Account on that, but this it didn't work.
I emailed samsung and they asked me to call them, but I'm 140% sure that when i tell them I am on ICS which is not released for my region, the answer would be "it's your fault to go on a unofficial rom, we can't do anything".
Same problem, after upgrade from 2.3.6 to 4.0.3
---------- Post added at 10:59 PM ---------- Previous post was at 10:42 PM ----------
MenosOcho said:
Same problem, after upgrade from 2.3.6 to 4.0.3
Click to expand...
Click to collapse
in fact, right after the firmware upgrade, Samsung Account is updated, and you can't enter the password if you don't accept it.
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
ruchirsaurabh said:
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
Click to expand...
Click to collapse
If you've previously bought some apps/games from Samsung Apps, would this method still allow you to re-download those bought apps after you've created a new user?
K.
EDIT : Strangely, whether coincidence or not, I logged into my account via web browser on my PC, then changed my password - my phone is signing in successfully again! Or it could have easily been some server problem on Sammy's end which they've fixed just as I changed my password. Hope this helps someone.
kenneth2008 said:
If you've previously bought some apps/games from Samsung Apps, would this method still allow you to re-download those bought apps after you've created a new user?
K.
EDIT : Strangely, whether coincidence or not, I logged into my account via web browser on my PC, then changed my password - my phone is signing in successfully again! Or it could have easily been some server problem on Sammy's end which they've fixed just as I changed my password. Hope this helps someone.
Click to expand...
Click to collapse
I even tried new account and it didn't work. The thing is when I enter a wrong password it says 'wrong password', but with the right on just gave me 'can not process now'.
Sent from my GT-I9100 using Tapatalk 2
It worked
ruchirsaurabh said:
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
Click to expand...
Click to collapse
It worked. Thanks ruchirsaurabh!
Unsubscribing and adding Worked perfectly-Thank you
Worked like a charm! so many shows on Media Hub that are not available on Google Play....like Doctor Who(new) and The Circle!!!!!! :laugh:
ruchirsaurabh said:
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
Click to expand...
Click to collapse
I have found a different and easy way, (i have tried other solutions but didnt work);
First Log in Samsung Account in your mobile, and then enter/login here with your web browser and click: Find my mobile; http://findmymobile.samsung.com
When it finds your mobile phone in map, try to register your mobile phone with your S3.
Thats it.
My friend I can not find the unsubscribe button that you are talking about where is it ???
My emai
[email protected]
I had the same problem, just remove any account you have linked to the device, with mine it worked erasing the gmail account. Hope that works
A unique solution...
Hi guys,
First go to this link and download samsung account update.apk
http://android-apk.org/apk/com.osp.app.signin/1.6.0086/manish-swami/samsung+account/
It worked on my note 3 n-9005
Install it after that download sns provider app from samsung apps for facebook and games sync ...it works
Try and let me know...
Thanks
Hi
I had this problem as well.
Solution: Go to Settings -> Accounts -> Samsung account -> remove your account.
The box should pop up again requesting an Update for your Samsung account, and should run successfully when you click 'OK'. Then you can just proceed to sign in with your existing account login details.
hi mate thanks I use the OTG cable method to run the .apk
it takes me to settings
but when I click on > add a "Samsung account"
it pushes me back out onto the "add account page"
BUT if I press to add ANY other type of an account (Gmail, drop box, etc ...) it works fine
ALSO if I try to go to "Backup and reset" > "Factory data reset" and press "RESET DEVICE" nothing happens ... I press it again and again and no reaction
totally sucks
any ideas?
more info:
I have tried 6 methods so far ... to no avail ..
worst part? is that this is my phone for past 3 years that i purchased brand new from an official store! and I paid $540 USD for it...
when i enter a wrong password i get "Invalid ID or password"
but when i enter correct one I get: "in progress" ... "signing in..." ... AND THEN "Processing failed"
i go to account.samsung.com login successfully .. i see all correct info ... my mobile # etc ..
I have lost trust in super giant company Samsung that got too big .. it doesn't know
I will try to go to the official service center .. with proof of purchase ..
if for some reason they will not help me i will need to try to use software called "Odin" to flash OS ... big risk that it will be a permanent brick where even the service center will refuse to help ..
==================
What is the "Reactivation lock" option?
FAQ
"Reactivation lock" prevents other persons from using your device that is lost. To reactivated your device that is locked by Reactivation lock, you must log into your Samsung account again. So you must remember the user ID and password against emergencies.
InGearX said:
hi mate thanks I use the OTG cable method to run the .apk
it takes me to settings
Click to expand...
Click to collapse
it probably takes you to settings so you can enable "unknown resources" so that you can be able to install the app!!
InGearX said:
i will need to try to use software called "Odin" to flash OS ... big risk that it will be a permanent brick where even the service center will refuse to help
Click to expand...
Click to collapse
yes they probably will refuse to help you because this is an OUTDATED phone, and they won't bother, they will say "buy a new one!".
Odin isn't a Risk at all!!!!
well... it's if you flashed the wrong firmware, but using it is a Peace of Cake, you just need to download the right Firmware for your phone from SamMobile, and if you prefer tutorials there are millions!!, and if you prefer personal help, i can help you
Help!
ruchirsaurabh said:
Hi,
I had the same problem as you guys. Here is the solution.
- Go to Samsung web (account.samsung.com) to login if you have an account.
- Click profile and then on the unsubscribe button after login. This will remove your login details from Samsung.
- Come back to the Galaxy settings and click accounts and sync.
-Click add account. Then click Samsung and signup again as a new user.
This will fix the problem.
Hope this helps.
Click to expand...
Click to collapse
--------------------------------------------------------------------------------------------
I'm new in XDAdevelopers
I have tried what you wrote and I still have the same error "processing failed" I deleted my samsung account and crearted a new one many times and I still can't do it.
is there another way?. Sorry for my bad English.
[I have a samsung galaxy s5 active (AT&T)]
oh, btw I updated my phone via ODIN (5.1.1) and this happens when I turn on my phone (factory reset/wiped all data) like brand new and I can't pass through the "samsung account":crying::crying::crying::crying:
All of this is predicated on the ability to GET IN THE PHONE. Mine is locked pursuant to a "factory reset" some thieves did to it, and it wants me to prove I'm the owner by signing into my Samsung account. That is useless when "processing failed" comes up every time. I can't utilize any of these fixes because I CANT GET INTO THE PHONE because of the processing failure. It seems to me that if so many people have had this problem, Samsung ought to FIXIT!
Hi,
I bought a Galaxy note 4 and made a Samsung account that is linked to this phone. Recently, I was compelled to do a factory reset. Every time I go through the steps of opening my phone, there is a step asking for the Samsung account's email and password to see if it belongs to me. I typed the SAME email I ever used in this phone. But always a message shows saying"processing failed". I changed the password from the website "account.samsung.com" and waited for 2 days but still have the same problem.
Please help me regarding this issue.
Thanks.
Hi,
Had the same problem but a much more simple solution: My tablets date and time was way off (because of some resetting) - after changed to current time (actually using "network time" or similar) finally I get past the error "software update processing failed" (or actually it was in Danish "godkendelse mislykkedes").
Good luck..
Hello, I did a factory reset this morning, on the first boot phone asks to configure the wifi settings as usual, then gmail account, after checking account it asks me to log in with one account that was previously sincronized on the phone (wich is the same account I tried to log in in the first place and the only account ever used on this phone) I tried several times but no succes, always the same, after login with the google account it goes back to "check your account" I don't know what else to do, the phone is on stock marshmallow 6.0, bootloader is locked. If I log in with my google account on PC, I can see that the phone conected with that account, dont know why this is happening, I've made factory resets on my moto g3 several times and never had this problem before. Hope you can help me to solve this
I already solve this issue, don´t know how to delete the thread
Maxter_89 said:
I already solve this issue, don´t know how to delete the thread
Click to expand...
Click to collapse
Ask the moderator this forum.
Sent from my otus using XDA Labs
My girlfriend had her phone taken (Asus Zenfone 2 Laser) so I did a remote reset using her Google account. It was successful but the phone was returned and waiting to be setup again - we get as far as "Verify your account - This device was reset. To continue, sign in with a Google Account that was previously synced on this device" which would be mine and/or my girlfriends account as it was my phone handed down to her.
After selecting "Verify Account" I get a screen (below) "Google - 403. That's an error. - Error: disallowed_useragent - The user-agent is not permitted to make an OAuth authorization request to Google as it is classified as an embedded user-agent (also known as a web-view). Per our policy, only browsers are poermitted to make authorization requests to Google. We offer several libraries and samples for native apps to perform authorization requests in the browser." with more afterwards with links to mail.google.com and what looks to be API's.
Why am I not able to reach the login page where I should be able to enter my email address to confirm and unlock the phone? Since this happened I gave her my newly purchased Zenfone 2 and bought the one I really wanted in the first place, a Zenfone 3 but it would be nice to get this one working again and give it to someone or sell it.
I am new and unable to embed images or direct link but here are screens of what I am running into tinypic.com
/r/11rydjl/9
Or at ImageBB which seems to load more often - ibb.co/nyiaqk
Thank you for any input.
Getting same error. Did you find a fix?
I had the same problem, I was able to solve this, just follow the instructions in this video: https://www.youtube.com/watch?v=k4WIj04hYqk. It's in spanish, if you have any doubt please let me know!
ezubiaurr said:
I had the same problem, I was able to solve this, just follow the instructions in this video: https://www.youtube.com/watch?v=k4WIj04hYqk. It's in spanish, if you have any doubt please let me know!
Click to expand...
Click to collapse
Thanks a ton for this link, it worked for me after returning to stock firmware!
what a PITA in first place to have such issues!
This no longer works. I just get a verify account button and when I press I, it goes straight to that stupid error. I have no way in getting around this.
I still stuck on this problem, did someone find a fix ?
You have to factory reset after signing in ,then it works. Another workaround is manually update to lollipop v4.0 from asus website threw recovery adb sideload.
I was able to fix it! I know this is super late response, but had the same issue where after the hard reset it wouldn't allow me past the verify. Not all steps may be necessary, but this worked for me.
Pull down top drawer and click on settings icon before going to verify
Scroll down to Accounts and log into Google account (click + Add account and go through the steps)
Go to Backup & reset
Factory data reset
Once it rebooted and came back on, I was able to go through all the way to the home page. I didn't stop to sign in or connect to my wifi before I got to the home page.
Hi, I haven't access to top drawer like the video above.
Advice pleeease!!!!
Regards,
Adrian
Hi ihave v10 with bootloop.
I manage to install h960y 20b with lg up. I made afull wipe
Close lgup and starts again.but every time its told me this devi eas reset please sign in with your previoues account.
I forgot my mail and password. What shall i do?
bennnnnn said:
Hi ihave v10 with bootloop.
I manage to install h960y 20b with lg up. I made afull wipe
Close lgup and starts again.but every time its told me this devi eas reset please sign in with your previoues account.
I forgot my mail and password. What shall i do?
Click to expand...
Click to collapse
sometimes you can use your phone number to login or reset password
Thanks
But i didnt use it wwhen i sign up