Samsung officially stops Galaxy Note 7 sales globally, urges owners to power down pho - AT&T Note 7 Guides, News, & Discussion

Samsung officially stops Galaxy Note 7 sales globally, urges owners to power down phones http://www.androidcentral.com/samsung-power-down-stop-sales-galaxy-note-7
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MOD EDIT:
We only need one discussion thread on this issue. Please continue here:
http://forum.xda-developers.com/att-note-7/how-to/note-7-unofficially-dead-t3476853
THREAD CLOSED

Just what I found, I am not going to comply just yet, maybe not for awhile. The press has been killing Sammy over all of this, yet lots of folks here at xda and no fires.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app

Still waiting for the official recall, hoping Samsugn provide a discount or cash back to make this right with consumers. I'm pissed at Sammy though this is some BS.

ShrekOpher said:
Still waiting for the official recall, hoping Samsugn provide a discount or cash back to make this right with consumers. I'm pissed at Sammy though this is some BS.
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Click to collapse
At this point they need to do something big. Heavy discount on the future N8 or something like it but i dont think they will do anything special. They already lost a lot, they may just risk losing future business with hope people will return
Sent from my SAMSUNG-SM-N920A using Tapatalk

Mayonesa said:
At this point they need to do something big. Heavy discount on the future N8 or something like it but i dont think they will do anything special. They already lost a lot, they may just risk losing future business with hope people will return
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Click to collapse
Yeah I think they may do nothing as well, but if they have followed any other famous recalls, going above and beyond to keep customers effected by defective products happy, good a long way. Look at Toyota and Tylenol for passed cases.
If they do the right thing it will make the brand stronger. If they leave 2 million customers out to dry, they will feel the damage to their reputation for years, across multiple product lines not just phones.
If take a discount on an S7e or a future discount on a S8e or a Note8 just something to show they actually care to keep my business.

Yeah, they better do something cause this is embarrassing. To go through another recall... Shesh. The jokes are endless and it's becoming annoying to know that some devices are melting. Makes it uncomfortable to have this device, and I don't want to switch! This phone is too good.

Because I love the device SO much, I was not listening too much around the replacements having issues too, but THIS kind of did me in.
"Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available."

Mayonesa said:
At this point they need to do something big. Heavy discount on the future N8 or something like it but i dont think they will do anything special. They already lost a lot, they may just risk losing future business with hope people will return
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
It turns out they made a profit this quarter. Didn't lose much from this. Watch the latest WAN show from LinusTechTips. They talk about it.
Sent from my P01M using XDA-Developers mobile app

Related

Very unhappy with the G

At first glance I fell in love with this device. Its sleek, has an amazing screen, beautiful design and very fast. Also has a okay camera (prefer my s3 way more). So whats not to love? Well after 9 days and mixing it up between devices my G now has a dead pixel, shuts off and is sluggish. I have no idea why because the phone has never been dropped or exposed to any kid of water. So needless to say I called AT&T and because I am within my 14 day period they are exchanging it even for a New Titanium Galaxy Note 2. Really wish it worked out, loved the phone. So you can catch me me back in the sammy forums for now, still might get another OG.
didozer said:
At first glance I fell in love with this device. Its sleek, has an amazing screen, beautiful design and very fast. Also has a okay camera (prefer my s3 way more). So whats not to love? Well after 9 days and mixing it up between devices my G now has a dead pixel, shuts off and is sluggish. I have no idea why because the phone has never been dropped or exposed to any kid of water. So needless to say I called AT&T and because I am within my 14 day period they are exchanging it even for a New Titanium Galaxy Note 2. So farewell G people you can catch me me back in the sammy forums. (For now, might try the Nexus 4)
Click to expand...
Click to collapse
In most cases the issues of one does not represent the issues of many. Nevertheless, enjoy your Note II.
Cool story bro. Thanks for letting us know. Have a nice day.
No matter how good of quality a device is known for... there is always a bad batch that comes off the assembly line.
This applies to cars, phones, electronics, any consumer product...
I think that in this case, you are one of the unlucky few who got on one from the crap stack.
gregk232 said:
No matter how good of quality a device is known for... there is always a bad batch that comes off the assembly line.
This applies to cars, phones, electronics, any consumer product...
I think that in this case, you are one of the unlucky few who got on one from the crap stack.
Click to expand...
Click to collapse
+1 :thumbup:
Sent from my LG-E970
Bye not going to miss you I love my phone!!
Sent from my GT_N8013 using xda premium
Just looking at the OP's "devices" in his sig makes me think he isn't happy with many many many devices...
Why people feel compelled to post these kind of posts is beyond me. You know what? No one really cares that you traded your phone.
Good for you. Enjoy.
Sent from my LG-E970 using Tapatalk 2
CKrzacz said:
Just looking at the OP's "devices" in his sig makes me think he isn't happy with many many many devices...
Click to expand...
Click to collapse
Anyone that has used an iphone is never satisfied, hence why the iphone 5 was lower than the s3 and OG on the consumer reports (LGOG was number 1 in case you were wondering)
Sent from my LG-E970
CKrzacz said:
Just looking at the OP's "devices" in his sig makes me think he isn't happy with many many many devices...
Click to expand...
Click to collapse
That's what I was thinking
Who was he and why should I miss him?
Sent from my LG-E970
DraginMagik said:
Who was he and why should I miss him?
Sent from my LG-E970
Click to expand...
Click to collapse
I don't think you should.
He had a freak occurrence defective device.
So he exchanged it.
I think that is rash, but his choice.
Impacts us in no way.
It is a shame he didn't get to appreciate the true OG.
bleached45 said:
I don't think you should.
He had a freak occurrence defective device.
So he exchanged it.
I think that is rash, but his choice.
Impacts us in no way.
It is a shame he didn't get to appreciate the true OG.
Click to expand...
Click to collapse
In now way am I bashing or downing the OG. I would have gladly accepted another G in return. As a matter of fact I miss having it, I thought it was a great phone. BUT when I called AT&T and they offered a new Titanium Note 2 as the replacement why would I decline it. Especially if it dsent cost me anything. Like saying " I'm sorry sir that your new Honda Accord is a lemon, would you like this new Corvette for the replacement". Who is going to say no. Not only that but I wanted the note 2, havent had one before. And for the smartass who said " look at all his devices" If you had know that a majority of the android phones were bought and donated to the developers of those devices and that I am sorry I can afford to get the new phones when they come out. Get off my nuts bro dont be jeleous.
didozer said:
In now way am I bashing or downing the OG. I would have gladly accepted another G in return. As a matter of fact I miss having it, I thought it was a great phone. BUT when I called AT&T and they offered a new Titanium Note 2 as the replacement why would I decline it. Especially if it dsent cost me anything. Like saying " I'm sorry sir that your new Honda Accord is a lemon, would you like this new Corvette for the replacement". Who is going to say no. Not only that but I wanted the note 2, havent had one before. And for the smartass who said " look at all his devices" If you had know that a majority of the android phones were bought and donated to the developers of those devices and that I am sorry I can afford to get the new phones when they come out. Get off my nuts bro dont be jeleous.
Click to expand...
Click to collapse
Definitely not "jeleous" about your English vocabulary.
Have fun in the Samsung forums with your ohsoridiculous amount of money. Hope you find less things to complain about with the Note 2 instead of making pointless posts on their subforum as well.
So they replaced a $100 contract phone with a $300 contract phone? Also, not jealous about the devices you have and have had as well as on your nuts about it, as it was a simple statement, that was a nervous assumption on your own, because you're in a corner defending yourself. I'm having fun feeding you as well, due to you being an obvious troll since you've provided nothing informative by making this topic.
Ye best start believin' in troll threads... Yer in one.
Sent from my LG-E970 using xda app-developers app
I have the Note 2 and the OG and I have to say the Note 2 is not as nice as the OG.
Only plus side is that it will have much more development support.
LG Optimus G E971
I just sold it, that's it I got tired of waiting for the devs's this phone is top, but will never get support because of LG stupid way of handling advertisements.
They make the phone and its like they don't want to sell it. Stupid LG will never buy form them.
samomamo said:
I just sold it, that's it I got tired of waiting for the devs's this phone is top, but will never get support because of LG stupid way of handling advertisements.
They make the phone and its like they don't want to sell it. Stupid LG will never buy form them.
Click to expand...
Click to collapse
That's why I still have my SGS2. I get to flash like crazy when I get the itch, plus, have an awesome backup in case something happens to this.
Sent from my LG-E970 using xda app-developers app
Similar here. I have my Galaxy Nexus as a backup.
Sent from my Nextimus G using xda premium

Profit from the experience Note 7

Guys this is my two cents worth. Purchase your note 7 supplies like cases etc... at a discount price. Wait a few weeks and get the new fixed Note 7 most likely at a discounted price. If the note 7 never comes back then returned the goodies no problem.
I can't wait for my discounted Note 7 fully fixed
Good luck
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Wut?
Sent from my SM-N930W8 using XDA-Developers mobile app
Makes absolutely no sense.
Of course it does you think people are gojg to purchase note 7 full price after a massive recal for a major safety issue like going up in flames. No way some incentives are needed to get people back. You will see.
Makes no sense, this also goes to show whats wrong with this generation of entitlement. Samsung does not owe us any type of compensation for what has happened with the Note 7. Stuff happens. If they just so happen to feel generous then so be it but other than that be happy with your phone or go else ware.
hey, think, think, you really believe samsung is going to sell note 7 a the price of a second rate device? come on, be serious
We will see ......I like Samsung and I wiill get one no matter what, I have s Note 3 now but lets face Note 7 for the mass consumer its pretty much dead. It blows up dude that is not jst an antenna problem. It will take a pretty heavy dutty propaganda campaign to turn the tide on this one. Samsung will offer incentives how much its any ones guess but right now you can get cases etc for it at a pretty low price. Check Amazon.
https://goo.gl/XC7koY
The Note 7 recall could change how the public sees Samsung smartphones, and that is arguably the biggest challenge that the company is facing right now.
Read this ar another forum exactly my point.
bselesnew said:
Makes no sense, this also goes to show whats wrong with this generation of entitlement. Samsung does not owe us any type of compensation for what has happened with the Note 7. Stuff happens. If they just so happen to feel generous then so be it but other than that be happy with your phone or go else ware.
Click to expand...
Click to collapse
I disagree.
They have put consumers in danger and for some caused injuries and damage. I would say that goes beyond "stuff happens".
For others whose devices have not exploded (like mine) it has certainly cause differing levels of stress and nervousness having the device not knowing if or when it will pop. Im a pretty chill guy but Id be lying if I said it didnt worry me at this point when i charge device. And this whole ordeal has changed how I use my device day to day which is not acceptable.
Then there is samsung asking for everyone to power down the devices and use what exactly in place of it? Not everyone is fortunate to have multiple devices lying around.
Then there is the train wreck of a recall...ive signed up for it and called numerous times and none of the CSRs knows anything and all give different answers which then causes more stress and uneasiness as you have no clue whats going on and clearly neither do they.
Oh and they expect us to drive and drop the defective devices off at drop points. Easy enough for some not for others...me personally im not lifting a finger to drop my old one off anywhere...i have better things to do. You want it...come and pick it up...you screwed it up in the first place.
Then theres the issue of going on an airplane with it...not even going to go there.
Oh yeah.. what about those of us who spent $50+ for ghost armour or similiar things front and back? Of course i have to pay for it AGAIN when i get my new device...whenever the hell that may be. Thats also not acceptable, samsung should be paying for it.
So yeah....your damn straight they owe us, the people who pre ordered and do so every single year and buy multiple samsung devices each year for many years all outright. And in the Note 7s case If I pay $1200 for a device i damn sure do not expect it to blow up in my face...literally
I am the least self entitled person and anyone here who knows me knows thats true but im this case yes I am expecting compensation from samsung for this major screw up.
Stuff happens this is true, but if it was that minor would the US and CAN governments be involved? Highly unlikely.
Sent from my SM-N930F using Tapatalk 2
---------- Post added at 06:51 PM ---------- Previous post was at 06:46 PM ----------
Tungsten c said:
https://goo.gl/XC7koY
The Note 7 recall could change how the public sees Samsung smartphones, and that is arguably the biggest challenge that the company is facing right now.
Read this ar another forum exactly my point.
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Click to collapse
This will absolutely change the publics opinion and trust in samsung....to a massive degree.
Its not the recall thats going to cost them its the loss of trust from the public which equals lost current sales and future sales and in the long run market share. Their market share has already droppef and it will get worse before it gets better.
They will need to bend over backwards with incentives and freebees to get people back to where we were in buying samung products.
This goes well beyond mobile as well...dont think for a second this wont hurt their other areas of interest..TVs,appliances etc
Sent from my SM-N930F using Tapatalk 2
For informational purpose only how come you paid 1200 dollars for your phone? In US is onky around 650 and hiw come you can't return it and get your money back? Here you can get your money back or get another phone.
I still think once they fix it it wil be cheaper to get one or there will be great incentives.
Time will tell i am waiting a month or two to upgrade to one once the problems are fix.
Tungsten c said:
For informational purpose only how come you paid 1200 dollars for your phone? In US is onky around 650 and hiw come you can't return it and get your money back? Here you can get your money back or get another phone.
I still think once they fix it it wil be cheaper to get one or there will be great incentives.
Time will tell i am waiting a month or two to upgrade to one once the problems are fix.
Click to expand...
Click to collapse
Im in canada...and bought it outright..no upgrade.they cost $1050 plus taxes which puts the total cost around $1200
Then i traded my crap locked snapdragon model for a exynos unit (new). I am getting another one...just hasnt shown up yet.
Sent from my SM-N930F using Tapatalk 2
Where do you gwt the enyos one and how do I know if it will work with my carrier
If the battery was removable this problem will go a way in a second.
Thanks
Tungsten c said:
Where do you gwt the enyos one and how do I know if it will work with my carrier
If the battery was removable this problem will go a way in a second.
Thanks
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Click to collapse
Some guys got them on Ebay i bought mine at a store local to me here in Toronto.
Swiftronics
What carrier are you?
sent from my Note 7 or S6
They gave my a free galaxy J5 which I sold for $250 nzd. I feel plenty compensated.
Sent from my Nexus 5X using Tapatalk
Sprint or t mobil
Tungsten c said:
Of course it does you think people are gojg to purchase note 7 full price after a massive recal for a major safety issue like going up in flames. No way some incentives are needed to get people back. You will see.
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Click to collapse
Then Samsung will have to drop the price or do a bundle to get back buyers.
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Bboy486 said:
Then Samsung will have to drop the price or do a bundle to get back buyers.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
They will need to both and then some
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I believe the Note 7 its pretty much a done deal. Only people like us that really want the phone will purchase one. Main stream I believe the note 7 missed the station long time ago. On the other hand even died hards like us dont like to give our money away. I have been searching and I will consider something like the moto z force if the price of the Note 7 remains the same. Remember its on a no fly list and will take a while to be removed if ever. Note 7 its a tainted phone untill the day it dies. Its sad but in reality , the bad perception out there will not change.

Note 7 : replacement Discussion

The purpose is to start this thread is people can post when they got their replacement? what type of problems they facing during replacement. Try and include the following.
Carrier?
Any difference in the boxes?
Store or via mail?
Location? (city / state)
Note 7 owners have a few different options when it comes to the recalled Note 7. Here's what you need to know about How to replace Samsung Galaxy Note 7
Thanks!
VZW
Black square back of box
Store
09/21
North central CT
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Samsung Canada preorder
Black printed square on new box
Registered on the exchange site the morning it opened.
Mailed to home address, received on the 15th.
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jmitr said:
Mailed to home address, received on the 15th.
Sent from my SM-N930W8 using Tapatalk
Click to expand...
Click to collapse
Congrats :good: . Enjoy your handset.
Note7 replacement devices still at risk of overheating eported to a local television news network. The exact amount of complaints submitted to Samsung remains unknown. Do you guys found this problem in your exchanged device or not ?
Allen_Jolynn0 said:
Note7 replacement devices still at risk of overheating eported to a local television news network. The exact amount of complaints submitted to Samsung remains unknown. Do you guys found this problem in your exchanged device or not ?
Click to expand...
Click to collapse
same question here, expecting mine tomorrow but a bit worried now after CNN News report this morning!!!
looks like this product has endless issues
any one of you guys who received replacement already experienced any sort of issues Battery, Overheat, boot-loop ....etc ?
please share your feedback
Thanks
The few affected models are being sold in Asia. My new US phone is fine.
Sent from my SM-N930V using Tapatalk
No reason for replacement, many news its fake..no prove for burning, so im not change my note7, 26 cases exploding its liar from some people needed fast money from sue samsung
pure BS about the problems with exchanged devices, they are even reporting a case of a note 2 burning!
I received my replacement in the mail on the 15th. It's been fine, other than the occasional stutter and lag. Stupid SD820.
The heat is on the charger this time. Even when fast charging feature is disabled. I'd expect the charger to get warm. Though my Note7 has already been replaced and firmware updated, I still disable fast charging to keep the battery from stress.
Boy Bisaya said:
I still disable fast charging to keep the battery from stress.
Click to expand...
Click to collapse
That's a good technique :good:
ac-milan said:
same question here, expecting mine tomorrow but a bit worried now after CNN News report this morning!!!
looks like this product has endless issues
any one of you guys who received replacement already experienced any sort of issues Battery, Overheat, boot-loop ....etc ?
please share your feedback
Thanks
Click to expand...
Click to collapse
No, aside from the (still relatively small) number of fire incidents that has since been resolved with the recall, this product has no more issues than ANY other phone. It just has endless dumb journalists who jump on the hype bandwagon reporting anything that might just connect the story to a Samsung device, blowing it completely out of proportion just to get viewers/readers/clicks. All that achieves is endless knee jerk reactions from the ignorant authorities and technology illiterate public.
Even on XDA people generally come here to vent frustration about either hardware/software issues on their particular device (that's every phone XDA caters for) or to complain about a manufacturer of said device. Giving the impression that their phone is just a complete failure.
Stop worrying about news reports, enjoy your phone. In the very unlikely event you get a dud, get it replaced or refunded. Importantly, come back here and let people know how great it is! It's an awesome phone!
Eventually all this BS scare mongering will die down and we can put it behind us.
Sent from my SM-N930F using Tapatalk
apprentice said:
No, aside from the (still relatively small) number of fire incidents that has since been resolved with the recall, this product has no more issues than ANY other phone. It just has endless dumb journalists who jump on the hype bandwagon reporting anything that might just connect the story to a Samsung device, blowing it completely out of proportion just to get viewers/readers/clicks. All that achieves is endless knee jerk reactions from the ignorant authorities and technology illiterate public.
Even on XDA people generally come here to vent frustration about either hardware/software issues on their particular device (that's every phone XDA caters for) or to complain about a manufacturer of said device. Giving the impression that their phone is just a complete failure.
Stop worrying about news reports, enjoy your phone. In the very unlikely event you get a dud, get it replaced or refunded. Importantly, come back here and let people know how great it is! It's an awesome phone!
Eventually all this BS scare mongering will die down and we can put it behind us.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
Here, here!
It is a shame, this amazing device will not get to people who could have had a great Smartphone. But this means the next Note will really be worth waiting for. The Note 7 will be the first device that my wife and I both have, she asked for it when she saw what you can do with the S Pen and digital paint.
Got my replacement today. Can't find the display scaling option in the updated firmware for the life of me.
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hackdrag0n said:
Got my replacement today. Can't find the display scaling option in the updated firmware for the life of me.
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Click to expand...
Click to collapse
check it under settings>display>resolution.
molanjami said:
check it under settings>display>resolution.
Click to expand...
Click to collapse
I'm sure there used to be an option for changing dpi, the same as what nougat has.
Sent from my SM-N930F using Tapatalk
may be you are right
According to sammobile Galaxy Note 7 sales in Europe will be resumed on October 28.
According to mashable You can now use the Samsung Galaxy Note7 on planes in India.

What you should do with your note 7

Assuming that the accounts of the v2 fires are correct,
1) if you have a note 7, might as well keep it until you need the cash. I'm pretty certain that Samsung will discontinue the note 7 and try to buy back all the existing ones at full price. There wouldn't be a time limit to return it since it's owners right to keep it and if they decide to stop buying it back, it'll just look even worse when another one goes up in smokes. This means you have essentially a loaner/ beater phone at least until a phone you like better comes out. S8 might be only half a year from now. Regardless you should be careful especially if you don't have a v1. If you leave your phone in water when you're not using it, it should mitigate fires.
2) if you have a v1, you're better off since these only burn if you're charging. I think if you use the fast wireless charger, it'll be even more safe.
overall, I highly regret exchanging my v1 for a 2
Sorry, but assume makes an ass out of u and me. I'm happy with my Note.
Sent from my SM-N930T using Tapatalk
It's wait and see what Samsung will do.
This phone is worthless now even with the replacement units. The shops won't buy it used.
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I think the problems with the V2 are overblown and they have not been fully investigated. Suspiciously, some owners of faulty devices won't give them to Samsung for inspection. But rumour of production being halted is worrying. I'll not hand in my device. Best smartphone I ever owner.
Sent from my SM-N9300 using XDA-Developers mobile app
Best device I've ever owned too.. But if they won't lift the ban on planes, I'm have to give this up when it's recalled. Worse if it's not recalled but the ban isn't lifted.
Very upset about this media fuss....
I am very happy with my v2 Note 7 but,...
- I expect little to none future support.
- I fly quite a lot so I expect some frustration
- extremely poor value if I want to sell it.
Sadly, future of the N7 do not look nice. Even though I think it is the best phone at present.
So sad...
cristy78 said:
Very upset about this media fuss....
I am very happy with my v2 Note 7 but,...
- I expect little to none future support.
- I fly quite a lot so I expect some frustration
- extremely poor value if I want to sell it.
Sadly, future of the N7 do not look nice. Even though I think it is the best phone at present.
So sad...
Click to expand...
Click to collapse
My fall back is to get the dual SIM one plus three. Relatively cheap and can use on aeroplanes. Keep Note 7 for other activities.
koppee1 said:
Best device I've ever owned too.. But if they won't lift the ban on planes, I'm have to give this up when it's recalled. Worse if it's not recalled but the ban isn't lifted.
Click to expand...
Click to collapse
Sent from my SM-N9300 using XDA-Developers mobile app
I will still keep my note 7, this is the best phone I can get in the current market~
Hope Samsung can totally solve this problem.... Note 7 was a nice phone overall...
Sent from my SM-N930F using Tapatalk
I owned "v1" for 45 day (from Aug 17th to Oct 1st ), daily charge, no issue at all.
I own "v2" for 9 days now (from Oct 1st), still no issue with daily charge. not even slight warming.
I am not sure if my rational is valid, but once the device go through a dozen or so complete power cycle, there is properly nothing wrong with the battery , since it's a manufacturing defect, it should be caught early if it exist.
And I do believe it's a manufacturing defect as opposed to a defect by design, because if it was by design most likely there will be a lot more cases than a dozen out of millions.
If you are concerned about your device, I guess for now just disable the fast charging and only charge it to 80% or so.
unholydoragon said:
Assuming that the accounts of the v2 fires are correct,
1) if you have a note 7, might as well keep it until you need the cash. I'm pretty certain that Samsung will discontinue the note 7 and try to buy back all the existing ones at full price. There wouldn't be a time limit to return it since it's owners right to keep it and if they decide to stop buying it back, it'll just look even worse when another one goes up in smokes. This means you have essentially a loaner/ beater phone at least until a phone you like better comes out. S8 might be only half a year from now. Regardless you should be careful especially if you don't have a v1. If you leave your phone in water when you're not using it, it should mitigate fires.
2) if you have a v1, you're better off since these only burn if you're charging. I think if you use the fast wireless charger, it'll be even more safe.
overall, I highly regret exchanging my v1 for a 2
Click to expand...
Click to collapse
Are you sure US carriers will let you trade it in at anytime ? Because I want to get the iPhone 7 plus but verizon won't ship till late November.. will they let me keep it till then or is there a window to return my note 7? It is also leased will they reimburse the payments and tax that i paid? Seems so complicating
Samsung is now saying power down BOTH OLD AND NEW Note 7's
https://news.samsung.com/global/sam...note7-while-further-investigation-takes-place
spridell said:
Samsung is now saying power down BOTH OLD AND NEW Note 7's
https://news.samsung.com/global/sam...note7-while-further-investigation-takes-place
Click to expand...
Click to collapse
Not giving up my Note 7
ilordvader said:
Not giving up my Note 7
Click to expand...
Click to collapse
That's not a wise move.
http://www.samsung.com/us/note7recall/
Samsung Kills Off Galaxy Note 7 Smartphone...Sorry to say...So Long...Goodbye!
http://www.nytimes.com/2016/10/12/business/international/samsung-galaxy-note7-terminated.html?_r=0
Some real brilliant mouths out there are saying Sammy should kill the Note line all together..I think that's a bad mistake because that's Samsungs Flagship that battles the Iphone juggernaut and I will forever be pissed off if I cant have my Sammy Note device!
I do feel that this totally sucks ..I love the phone and have the V2
I have ordered the Pixel XL but it simply doesn't have the capabilities of the Note 7 so I am in a pickle I guess I can keep it till the G8 comes out but I sure hate to think Ill have to eat $928 in the long run and "YES" I was thinking while in bed late night....what if all of a sudden I smell smoke ??
For those of us that switched carriers and don't have a backup phone, this kind of leaves us in an inconvenient position. Samsung should at least give us a loaner phone until we decide the phone we want if they want us to return the note 7. For now, using the note 7 as a loaner device is more rational than returning it and buying a phone that we are not content with.
Also, make sure to not bring the Note 7 on the plane! That is one place that can have tragic consequences not worth the risk.
There will be some collectors and last few pieces will go for double the price
californiarailroader said:
That's not a wise move.
http://www.samsung.com/us/note7recall/
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All these problems are only in USA
here in dubai my replacement works fine :fingers-crossed:
Heres my take on the situation. Samsung has NOT completed their investigation yet, and until they do, for all anyone knows, the devices were mistreated horribly by their users. Out of FOUR MILLION phones, only 35 explode, and of the replacement units only 7? Lets say the first generation was bad, and only count the replacements. 7 out of 4 million. That is a 0.000175% chance of your phone exploding. So, they discontinued the line for less than an even 1% chance, without waiting for the investigation to be completed? COME ON. A 0.000175 chance of a phone exploding is not enough to say that the 7 users who had problems... Didn't tamper with the phone in some horrible way: IE severe drop testing, severe underwater testing, etc. They arent even considering user error as a factor here.
I for one will not even be looking into returning mine until they announce the investigation is complete AND announce the results of said investigation.
PhoenixJedi said:
Heres my take on the situation. Samsung has NOT completed their investigation yet, and until they do, for all anyone knows, the devices were mistreated horribly by their users. Out of FOUR MILLION phones, only 35 explode, and of the replacement units only 7? Lets say the first generation was bad, and only count the replacements. 7 out of 4 million. That is a 0.000175% chance of your phone exploding. So, they discontinued the line for less than an even 1% chance, without waiting for the investigation to be completed? COME ON. A 0.000175 chance of a phone exploding is not enough to say that the 7 users who had problems... Didn't tamper with the phone in some horrible way: IE severe drop testing, severe underwater testing, etc. They arent even considering user error as a factor here.
I for one will not even be looking into returning mine until they announce the investigation is complete AND announce the results of said investigation.
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2.5 million units sold.
35 reported cases when Samsung announced the first exchange. There could be more in between.
And the final nail was 6 cases in as many days, all replacement units in the US alone.
I am also very reluctant to return my Note 7. But Samsung themselevs can't figure out what's actually causing it to blow up. The incidents appear to be very spontaneous and random. Even when the unit is turned off or not charging.
I am also not sure if I should take the risk and keep it. I know, officially and legally, we've already been advised to shut it off and not use it. So any damages or injuries from here is purely at our own risk.
Samsung could continue with their investigations. Question is, if they finally figure out what went wrong, will they refurbish it and continue supporting the device for diehards like us? Or will they just take this lesson and apply it to the next model?
There is also a possibility that Samsung could release a firmware to cripple the phone entirely. They managed to limit the charging to 60/80%, they can do far worse.
Too many questions, so little answers.

Sooooo...no more fires?

Anyone else find it weird that Note 7's were catching fire dang near daily then all of the sudden after Samsung issues a recall, they stop. Not trickle off. Literally STOP. Can't find 1 single report of a fire after October 11th.
There have been a few, since reported here. One from the 15th. It makes sense. Most of the ones that are going to fail already have, and many are out of circulation and we sure wouldn't hear from Samsung about any of those. It doesn't change anything, I'm glad I eventually returned mine after being in denial for a while.
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I can't find the one from October 15th anywhere. I've searched and searched and searched. And even at that, I disagree that the ones that will have caught fire have. It doesn't really make sense that the reports would just literally STOP on one day. Even in recall situations, they trickle off as people return devices/etc. These reports stopped.
There was one in Malaysia, one in Singapore, one in UK and another one which I can't remember where, but it was posted on reddit by the victim's wife. It is probably still happening but people keep it to themselves as Samsung cleared itself of responsibility.
These threads need to stop. There are multiple under this same topic already and when the examples were posted they were ignored. Most people aren't using them anymore. Those who are are using them differently.
There's no conspiracy here. Samsung is privy to way more reports than we will ever know as they saw the return data. They made the decision based on this info and not media info to recall them.
Here's one from the q and a section where the post titles that end with question marks go.
http://forum.xda-developers.com/showthread.php?p=69135685
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dottat said:
These threads need to stop. There are multiple under this same topic already and when the examples were posted they were ignored. Most people aren't using them anymore. Those who are are using them differently.
There's no conspiracy here. Samsung is privy to way more reports than we will ever know as they saw the return data. They made the decision based on this info and not media info to recall them.
Here's one from the q and a section where the post titles that end with question marks go.
http://forum.xda-developers.com/showthread.php?p=69135685
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Give me the freedom to have a different opinion about how many users are still using them, about conspiracy or whatever it is and the rest. Samsung still doesn't have any idea whit what was happened. And if you are underestimating the impact created by the media then... take a look at what's happening in US election now. But you are right about the thread.
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rafeba said:
Give me the freedom to have a different opinion about how many users are still using them, about conspiracy or whatever it is and the rest. Samsung still doesn't have any idea whit what was happened. And if you are underestimating the impact created by the media then... take a look at what's happening in US election now. But you are right about the thread.
Sent from my SM-N930W8 using Tapatalk
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All I'm saying is consider the fact they see all of the returns. We see just the ones that hit the press. They made the choice based on what they were seeing. I think they had a better idea of the volume/scale of the problem and wouldn't have issued a final recall and stopped production otherwise.
If it was just the US media they could have opted to recall only the us versions and leave the rest of the world market intact. Instead, they recalled all note 7.
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I think the 'bad' Note 7's were made in Vietnam and have been returned JMHO.
lp894 said:
Anyone else find it weird that Note 7's were catching fire dang near daily then all of the sudden after Samsung issues a recall, they stop. Not trickle off. Literally STOP. Can't find 1 single report of a fire after October 11th.
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I have one sm-N930FD not one problem. I think it was all BS to begin with... Apple has lawsuit... maybe deal was made to get them to go away on that?
lp894 said:
Anyone else find it weird that Note 7's were catching fire dang near daily then all of the sudden after Samsung issues a recall, they stop. Not trickle off. Literally STOP. Can't find 1 single report of a fire after October 11th.
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simple, the news media got bored of that story and moved on to have fun with the US Elections.
it's all about the viewer ratings.
explosions and fires still happens, you just don't hear about it, since no news media is reporting on it.
Explosion and fires don't happen anymore... since no news is reporting on it. See how easy it is tu use the logic both ways? )
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AllGamer said:
simple, the news media got bored of that story and moved on to have fun with the US Elections.
it's all about the viewer ratings.
explosions and fires still happens, you just don't hear about it, since no news media is reporting on it.
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still happens? where? you working with samsung?? how do you know?
kenpaci said:
still happens? where? you working with samsung?? how do you know?
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If they stopped happening and there's no more news coverage, why would Samsung and carriers be blocking the note 7 outright and/or pushing updates to hobble the phone. Oh that's right...they determined the phone to be faulty and dangerous.
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SharpD0g said:
I think the 'bad' Note 7's were made in Vietnam and have been returned JMHO.
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my note 7 was made in Vietnam and is still going strong
dottat said:
If they stopped happening and there's no more news coverage, why would Samsung and carriers be blocking the note 7 outright and/or pushing updates to hobble the phone. Oh that's right...they determined the phone to be faulty and dangerous.
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yeah.. i see, but still no prove right, and samsung still kill it, few weeks ago i see one note7 burning in malaysia, and the news ist fake crap, he delete all posted about note7, and for your info, the man its big fan apple!! so what reason, samsung still dont know what exploding note7, no prove and for me its not dangerous, i dont care what about news say, i care the prove!
kenpaci said:
yeah.. i see, but still no prove right, and samsung still kill it, few weeks ago i see one note7 burning in malaysia, and the news ist fake crap, he delete all posted about note7, and for your info, the man its big fan apple!! so what reason, samsung still dont know what exploding note7, no prove and for me its not dangerous, i dont care what about news say, i care the prove!
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The proof is in the fact that Samsung will work it's hardest to get that note out of your hands. First with os updates. Second with carrier blocks. They don't want you to have the phone they made. That's proof enough.
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dottat said:
If they stopped happening and there's no more news coverage, why would Samsung and carriers be blocking the note 7 outright and/or pushing updates to hobble the phone. Oh that's right...they determined the phone to be faulty and dangerous.
Sent from my HTC6545LVW using Tapatalk
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That i's a pretty childish argument... Samsung made an OFFICIAL recall. When it's official it's official and that's it. But even Samsung can't reproduce in lab the problem. And THAT is a big question mark for us. The phone is so faulty and dangerous that even after two months we keep using them without a single problem. ))
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rafeba said:
That i's a pretty childish argument... Samsung made an OFFICIAL recall. When it's official it's official and that's it. But even Samsung can't reproduce in lab the problem. And THAT is a big question mark for us. The phone is so faulty and dangerous that even after two months we keep using them without a single problem. ))
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No name calling was made sir so I don't appreciate your tone. The facts are the facts. Recall was official and yes they are hobbling phones by limiting charge of all to 60% and also now we have carriers who disabled note 7's across the board. I understand you don't like those facts or agree with them but I would appreciate it if you refrain from name calling.
My point is that Samsung would not be going to all these steps if the problem were mere phantom in nature.
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dottat said:
No name calling was made sir so I don't appreciate your tone.... I understand you don't like those facts or agree with them but I would appreciate it if you refrain from name calling.
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I was a little ironic thinking about the current situation... We still use them even if they say they are dangerous and nothing is happening now. Don't take it personally. Read again my lines and yours and you will see what I'm talking about. When a recall is made that it... they have to take back everything. Even if we like it or not. I agree with that. But the facts are on both sides. The arguments the same. The single problem is WE KNOW something wrong. And we want answers from Samsung. I don't want to talk about the media... they where overreacting about the whole situation. And all of us we know what's happening when they do that. I'm not relaying on media because i don't trust them. I'm relaying on my own knowledge because I'm working in this industry from more than 25 years. And that is my opinion. If you want a technical discussion about that you're very welcome. But again... please, don't take it personally.
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exploding note 7 is fake, if you use cheap chargers it will explode

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