Carrier Unlock LG Phoenix 2 K731 - Android Q&A, Help & Troubleshooting

Hi so I just bought the LG Phoenix 2 Go phone just as a backup device and wanted to know if there was any way to unlock the device. I know I can go and buy an unlock code from one of the retailers online but I wanted to know if there was a way to do it myself.

Unlock instructions
How to unlock this phone:
1. Do not turn the phone on, don't even open the box.
2. Go to this web site: Google for "att device unlock" and go to the official AT&T unlock site.
3. Check I have read and agree to the eligibility requirements to unlock my device.
4. This is super important, check Non-AT&T Mobility Customer. Do this by selecting "No" where it asks "Are you an AT&T wireless customer?"
5. Fill out the form, including the IMEI number which is located on the Box
6. Submit
7. You will be sent an email with a link to confirm
8. Open your email and confirm
9. Anywhere from 1 hour to 48 hours you will be given an unlock code. It took a day for me to receive mine.
10. Open up the box, put in your SIM from your Carrier and turn it on.
11. You will be prompted for the unlock code
12. Put it in and continue.
===========================
Unlock Instructions for this phone - Use this second option of it didn't ask you for the unlock code :
Using a Non-AT&T SIM Card
1. Insert a non-AT&T SIM card.
2. Power on the device.
3. The device displays Phone locked. Please insert a valid SIM card.
4. Select Unlock (left soft key).
5. The device displays Please enter network unlock code (16 digits). Remaining: X.
6. Enter the 16-digit unlock code.
7. Select OK (left soft key).
8. Select OK to reset the device.
Using an AT&T SIM Card
1. Insert an AT&T SIM card.
2. Power on the device.
3. Enter *983*865625# in idle mode.
4. Select Unlock (left soft key).
5. The device displays Please enter network unlock code (16 digits). Remaining: X.
6. Enter the 16-digit unlock code.
7. Select OK (left soft key).
8. Select OK to reset the device.
============================

I inadvertently turned on the device before I began this unlocking process on the AT&T website. I did not, however, finish the phone setup. Do you believe the unlocking process has been messed up because the phone was turned on?

I don't know. Just give it a try and report back letting us know if it worked or not. It won't hurt anything to try.

Mogi3 said:
I don't know. Just give it a try and report back letting us know if it worked or not. It won't hurt anything to try.
Click to expand...
Click to collapse
Just curious, do you believe users on ebay are using the free AT&T unlock service and charging for it? Such as this user: http://www.ebay.com/itm/AT-T-Fast-U...371-B470-4G-G-series-ALL-Models-/152090787792

ashleyquicik said:
Just curious, do you believe users on ebay are using the free AT&T unlock service and charging for it? Such as this user: (URL removed)
Click to expand...
Click to collapse
Yes, there is a good chance they are just using the free service and charging for it. They justify their fee by saying that they do the "paperwork" for you with no hassle. Truth is, it is very simple to do on your own. I've only done it one time with a K371 (Phoenix 2) and AT&T but have seen that others have successfully done this as well.

Interesting. Thanks for the help by the way. I'll reply back once AT&T replies. Unfortunately, since I submitted the request on Thursday, I'll need to wait until tomorrow because of their two business day turnaround.

Mogi3 said:
How to unlock this phone:
...[snipped]...
===========================
Unlock Instructions for this phone - Use this second option of it didn't ask you for the unlock code :
Using a Non-AT&T SIM Card
...[snipped]...
Using an AT&T SIM Card
1. Insert an AT&T SIM card.
2. Power on the device.
3. Enter *983*865625# in idle mode.
4. Select Unlock (left soft key).
5. The device displays Please enter network unlock code (16 digits). Remaining: X.
6. Enter the 16-digit unlock code.
7. Select OK (left soft key).
8. Select OK to reset the device.
============================
Click to expand...
Click to collapse
I'm going to be using this phone with T-Mobile but I don't yet have the T-Mobile nanoSIM. Can I use the above method to do the unlock with the AT&T SIM that came with the phone and then just switch to the T-Mobile SIM when I get it? (I got the unlock code from AT&T already)

Seems that AT & T has a 6 month policy now, before they can unlock the go phone device for non-customers.

I am using non-att SIM but not able to usb/wifi tethering. Stuck at authenticating... Can you help me.

Related

I can't unlock M600

Hello:
I can't unlock my M600 because when I put the unlock code, the screen changes to "Input SIM PIN", but when I put the SIM PIN, the screen go again to input unlock code (is a loop).
This is all steps that I have made:
1) M600 without SIM card inside, connected to ActiveSync. I execute Lokiwiz03a without problems, all ok, and I get my 8 digits unlock code.
2) Power off M600 and I put a SIM card of other company.
3) Power on M600 and I get: "Input your PIN code..."
4) I put the SIM code and after 4 seconds the screen changes to "Network Locked. Please input the unlock code".
5) I put the 8 digits unlock code and after 2 seconds the screen changes to Step 3 ("Input your PIN code..."), and when I put the PIN code, the screen changes to "Network Locked. Please input the unlock code"..., IS A LOOP!!.
I'm desperate, I don't know that I can do. I have make soft and hard reset but I have the same issue.
Please, I need help..., what can happen?, exists any alternative method for unlock my M600?.
Thanks for all!!
Fossy_01 said:
Hello:
I can't unlock my M600 because when I put the unlock code, the screen changes to "Input SIM PIN", but when I put the SIM PIN, the screen go again to input unlock code (is a loop).
This is all steps that I have made:
1) M600 without SIM card inside, connected to ActiveSync. I execute Lokiwiz03a without problems, all ok, and I get my 8 digits unlock code.
2) Power off M600 and I put a SIM card of other company.
3) Power on M600 and I get: "Input your PIN code..."
4) I put the SIM code and after 4 seconds the screen changes to "Network Locked. Please input the unlock code".
5) I put the 8 digits unlock code and after 2 seconds the screen changes to Step 3 ("Input your PIN code..."), and when I put the PIN code, the screen changes to "Network Locked. Please input the unlock code"..., IS A LOOP!!.
I'm desperate, I don't know that I can do. I have make soft and hard reset but I have the same issue.
Please, I need help..., what can happen?, exists any alternative method for unlock my M600?.
Thanks for all!!
Click to expand...
Click to collapse
If you have another SIM card try that. Also, try removing the SIM PIN on the current SIM card. (you'll need another phone/device)
Solved!.
I have restore the full original Orange Rom and unlock code was work!!.
If anyone have this problem, I reccommended install the original rom and try again.
Thanks!!
Fossy_01 said:
Solved!.
I have restore the full original Orange Rom and unlock code was work!!.
If anyone have this problem, I reccommended install the original rom and try again.
Thanks!!
Click to expand...
Click to collapse
I think it might be worthwhile putting that in the lokiwiz thread/wiki entry.
Sorry 3v5y, I'm searching the Lokiwiz forum but I can't find...
Please, tell me the direct link and I will put the issue with solution.
Thanks
Here's one link: http://wiki.xda-developers.com/index.php?pagename=Prophet_Unlock_Sim
Thanks I3v5y.
I have modified the wiki.
Please see the result (the lines in red color is the lines that I have added) and if you believe it is necessary, rewrite my text because I think that my english is not good...
Instructions for SIM Unlocking your Prophet :
1. Download ftp://xda:[email protected]-developers.com/Uploads/Prophet/Prophet-tools/Lokiwiz03a.zip
2. Unzip Lokiwiz03a.zip somewhere on your computer
3. Make sure that your phone is connected via ActiveSync with the computer
4. Execute lokiwizMSL.bat on your computer
If it states: "Could not update itsutils.dll to the current version, maybe it is in use?"
Do the following :
*Copy the cab's from the Utils folder in the Lokiwiz03a.zip file to your Prophet and execute them.
(There are two files : "Cert_SPCS.cab" and "EnableRapi.cab")
*Execute lokiwizMSL.bat on your computer
5. It will give you the SIM unlock code after it runs, write it down somewhere.
* In some cases, if you get characters (or characters and numbers), indicates that your phone-pda was ulocked.
6. Just get a different SIM from the one your phone is locked to, and install it in the phone (you have to turn off your phone)
7. Turn on your phone
8. When it asks your pin code enter your normal pin.
9. It then asks you for the Service Provider Unlock Code: Here you insert the SIM unlock code you wrote down in step 5.
* NOTE: If you have a non original ROM, you can have a problem with unlock code, because when you put it, the screen
returns to SIM PIN code, and when you put the pin code, the screen changes again asking for unlock code...,
if this is your case YOU MUST CHARGE THE ORIGINAL ROM IN YOUR PDA, in this case only with your original rom you can
unlock the pda-phone.
10. That's it, enjoy your unlocked Prophet !

[Q] Help w/ X10 DoCoMo unlock instructions

Hello All,
I have the Xperia X10 (SO-01B) from NTT Docomo, Japan.
Firmware version 2.1-update1
Baseband version: 2.0.52
Kernel version: 2.6.29 SEMCHost#1
Build #: 2.0.1.B.0.19
I have an unlock code but can't seem to figure out how to enter it into the phone.
When I put in either a T-Mobile or AT&T sim card, the sim card pic at the top of the phone has an "x" in it. I've watched the youtube video about unlocking and I don't get the screen to enter the code.
I've been reading a lot through XDA-developers and other sites and I'm getting conflicting info. Some say I need to flash a new ROM; some say I don't need to.
I'm not real confident flashing a ROM on this phone. Did it with my Treo years ago but I had a better handle on that phone...not so much with this Droid.
One last thing, where I'm staying only has an eMac for my use.
Any advice would be greatly appreciated.
Thank you.
If I remember correctly, all you had to do was pop in a different sim card (like a T-Mobile or AT&T) and restart your phone. The X10 would then prompt you to enter some sort of unlock code like a sim pin or something like that. With my once AT&T locked X10, any code I would enter wouldn't work. I suggest you fork over the $50 clams or so for a USB Data Cable unlock. It's a program that you pay for and download that gets you one unlock credit that unlocks
your X10. That's what I did and it worked beautifully. Just follow the directions, connect your phone to your comp, the flash tool will do its thing and it should successfully unlock your X10. Hope this helps.
x016x said:
If I remember correctly, all you had to do was pop in a different sim card (like a T-Mobile or AT&T) and restart your phone. The X10 would then prompt you to enter some sort of unlock code like a sim pin or something like that. With my once AT&T locked X10, any code I would enter wouldn't work. I suggest you fork over the $50 clams or so for a USB Data Cable unlock. It's a program that you pay for and download that gets you one unlock credit that unlocks
your X10. That's what I did and it worked beautifully. Just follow the directions, connect your phone to your comp, the flash tool will do its thing and it should successfully unlock your X10. Hope this helps.
Click to expand...
Click to collapse
thank you for the help and...
Yep, popped in the different sim card and restarted the phone. But I was never prompted to enter an unlock code. The phone goes right to my welcome screen and shows an "x" over the sim card.
Does the USB data cable unlock require a PC or will it work on a MAC?
dragonfly_beach said:
thank you for the help and...
Yep, popped in the different sim card and restarted the phone. But I was never prompted to enter an unlock code. The phone goes right to my welcome screen and shows an "x" over the sim card.
Does the USB data cable unlock require a PC or will it work on a MAC?
Click to expand...
Click to collapse
Just go to a store that unlocks phone will save your time and money.
dragonfly_beach said:
thank you for the help and...
Yep, popped in the different sim card and restarted the phone. But I was never prompted to enter an unlock code. The phone goes right to my welcome screen and shows an "x" over the sim card.
Does the USB data cable unlock require a PC or will it work on a MAC?
Click to expand...
Click to collapse
Try pressing this combo from the lock screen when you got your SIM that works with the phone in.
Home>Back>Back>Home>Back>Home>Home>Back
That will get you in to the Service Menu. Then go in to the Service Info and press The SIM lock menu.
That gives you a screen that looks like the one i attached.
If your number next to "Network" says 0 you can't unlock it with a code.
Your screen will most likely have [ X ] when it's locked.
arkedk said:
Try pressing this combo from the lock screen when you got your SIM that works with the phone in.
Home>Back>Back>Home>Back>Home>Home>Back
That will get you in to the Service Menu. Then go in to the Service Info and press The SIM lock menu.
That gives you a screen that looks like the one i attached.
If your number next to "Network" says 0 you can't unlock it with a code.
Your screen will most likely have [ X ] when it's locked.
Click to expand...
Click to collapse
This is what it says:
[x] Network............10
[ ] Network subset...10
[ ] Service Provider..10
[ ] Corporate...........10
[ ] Sim....................0
Where/How did you get the code?
I have an unlock code but can't seem to figure out how to enter it into the phone.
[/QUOTE]
How did you get the code? Thanks in advance for your reply
dragonfly_beach said:
I have an unlock code but can't seem to figure out how to enter it into the phone.
Click to expand...
Click to collapse
Believe you have to unbrand the phone there are other threads that talk about this.
BTW where did you get your code.
For Softbank , NTT Docomo etc.. you must get onto a stock rom ie an unbranded one for the phone to prompt you to enter the code.
If not you must do it using the USB cable method.
The unlock screen has been disabled on softbank and docomo firmwares.
I have the same problem~

[Q] how to introduce unlock code in cyanogenmod 7?

hello....i've get the the unlock code but i have cyanogenmod and i don't know how to introduce it...
Guess you are referring to the SIM Unlock code.
You need to put a SIM card for another carrier and power up the phone, once you do this you will get prompted for the Unlock Code.
proimage said:
hello....i've get the the unlock code but i have cyanogenmod and i don't know how to introduce it...
Click to expand...
Click to collapse
I had this problem. Cyanogenmod does not prompt you for an unlock code when putting in a different sim.
You have to flash back to a stock rom, and then put in your unlock code. Then flash back to Cyanogenmod.
I have the same problem
masperdio said:
I have the same problem
Click to expand...
Click to collapse
As I said above, Cyanogenmod does not prompt you for an unlock code after putting in a SIM card from a different network.
You have to flash your phone back to a stock rom, boot up the phone with a different SIM, enter the unlock code, then flash back to Cyanogenmod.
I guess you can make a backup with Clockworkmod and then restore it afterwards. But I am not sure if the phone will be locked again.
Answer here:
This may help -
http://forum.xda-developers.com/showthread.php?p=22718405#post22718405
Temporary workaround for SIM Card prompt
I have the same issue with my Motorola Defy+ (CM 10.1.20130331-NIGHTLY-mb256) in Australia using Telstra
Here is a way to force the SIM card unlock prompt to appear.
1) Boot phone - no SIM unlock screen appears - no mobile signal available (Network Unavailable) - that's OK read on...
2) Go to Settings- Security - Screen Lock
3) Change your Screen Lock method - I've tried Swipe and Pattern - both work for me
4) Once I have set the new Screen lock method I am immediately prompted with the SIM card unlock prompt
5) I enter the SIM card unlock code and I have mobile signal
6) Change your Screen Lock method back to whatever you want it to be.
It's an annoying workaround, but at least you don't have to re-flash your phone to a stock ROM, enter the pin and then flash up to the latest mod again.
Hope this helps.

[Q] After update to 4.1.2 phone got simlocked and doesnt unlock.

hello everybody
Yesterday my phone asked me to update and i accepted it unfortunately.
I live in France, phone is bought here blocked by SFR operator.
One year ago i got the code to unblock from SFR and I unblocked it and since then i have used FREE, COSMOTE(Greece) and lately i m using BOUYGUES operator.
Problem:
After the update, phone got simlocked again and with my BOUYGUES sim it asks me for a "sim network unlock pin". I insert the code i had but it doesn't unlock it.
I called SFR and fun fact is that they claim that the unlock is permanant (they are not aware of this new issue) and the unlock code unique. I asked them the code to ensure what i had is correct and they confirmed... So code is 100% correct...
Since it was not working they told me to remove any sim card from the phone and do the following steps...
1 click on TELEPHONE icon
2 enter *#46744674 and press #
3 the code should disappear
4 then enter #7465625*638* and press #
5 you will now be prompted to enter the unlock code
6 enter the code NCK and press ok OK.
if code is good, phone gets unlocked
So while step 2-3-4 work fine, the #7465625*638*# disappears but step 5 never happens... There is not screen prompting me to insert the code....
I called Samsung after this and I told them everything i ve tried...
they proposed me to do this --> *#0111*CODE# and it will get unlocked... (super unfriendly french customer service hanged up on me)
I did it but nothing happen.. not even the *#0111*CODE# got disappeared like it happened with steps 2-4 above....
To me it looks like the new android 4.1.2 messed up everything....
Problem seems new... i found two posts in french describing the same problem with no solution but i cant post the links here.
Any ideas how to fix this?
Thanks for reading this
Yeah, root it & unlock it.
Sent from the little guy
Root the phone and then use galaxsim_unlock app from " http://forum.xda-developers.com/showthread.php?t=1846451 " or u can download the app from play store!
Issue in process of rooting the phone - to unlock the phone
Hi,
I have similar problem with my Samsung Galaxy S II SGS2 GT-i9100.
My phone is UNROOTED.
After it was updated from ICS to Jellybean (upgrade via the air, not using Kies and not using Odin), I am also asked for SIM UNLOCK PIN.
The phone was originally bought locked to O2 UK network, then unlocked, but the unlock code used in past does not work now.
The problem is that in all places it says to root the device, and in order to root it, I am advised to create a backup copy of efs folder, and in order to backup the efs folder I need to have root permissions... - deadlock !
In additions, many guides says that in order to root the phone, I need to have only for phones that are SIM FREE, which brings me back to start - I will not be able to flush ROM/Kernel to root it as my phone is SIM locked...
Any suggestions that will help me unlock the phone?
Thanks!
dudders007 said:
Root the phone and then use galaxsim_unlock app from " http://forum.xda-developers.com/showthread.php?t=1846451 " or u can download the app from play store!
Click to expand...
Click to collapse
You're very confused.
1) Root your phone. There are multiple methods. Search/read/learn & choose whichever one you think is best for you. The phone does not have to be 'sim-free' or unlocked or anything else in order to root it. As I said, you are clearly confused. You need to search/read/learn & not do anything to your phone until you're no longer confused, or you'll 'break' it.
2) Create an EFS backup using kTool from Google Play. Keep one copy of this backup on your PC, and another copy on the external SD card in your phone if you have one.
3) Unlock the phone with whichever app you want to use to unlock it.
Hello
I found an easy way to root it but i cant post a link... so google "[RESOLU] code deverouillage reseau" and you ll see the thread... (it is in french)
As user "gab34" says, i downloaded the proper zip file (in my case was XWLSD_root.zip) and put it in the sd card as it is (as a zip). (you have to subscribe to let you download the file :/)
Then i pressed up-power-home buttons until it turns off and on again.
Then i was in the recovery meny , and with the volume button i went down to "apply update from external storage" i pressed the power button to enter, chose the file XWLSD_root.zip, press again power button, installation will take place in ../ , press power button, the reboot now and power button.
The phone restarts as rooted and then you can use GALAXSIM to unlock it..
You download Galaxsim unlock for free, then it tells you if it can unlock and if so you pay 3 euros for full version and unlock it....
Try google translator and a french speaker if you need help with the site... It took me 10 minutes to do it...
If not, try to google how to root easily like i did with just a zip file in the sd card...
Hope it helps
Thanks but we kinda know how to do that.
Please don't (try to) post a link from another site, those sites get the info from xda anyway.
Sent from the little guy

Problems Unlocking Alpha

Hello
I purchased a brand new Samsung Galaxy Alpha Direct from Vodafone UK. My sim is under Orange/EE.
I purchased a NUC code from an unlocking vendor online. I entered the correct IMEI number as requested and received the code a few days later. I entered the code and received a message saying "Network request unlock unsuccessful."
Went through troubleshooting with the vendor and could not get it working. A refund was given.
I decided to Vodafone UK to have the phone unlocked direct through them as I thought maybe a dodgy code was given. I received my code yesterday, followed the instructions and again the same message appears.
I was growing tired with this so decided to take it to an independent experienced phone unlocker/repairer and explained the situation to him. I give him the code and he tried various different things and was baffled as this should be an easy process.
The phone is running android 4.4.4
Any help would be greatly appreciated as I have a phone here I cannot use :crying:
Thanks in advance!
dear same thing happened to me I post a thread on this then I get no answer , but u can use this website to unlock your phone be sure will be unlocked but try to fill information that where you already purchased your phone not where you want to use OK ?
www.unlockunit.com
wish that will help you
I just unlocked note 4 from Vodafone. I got 4 unlock codes. One is for sim and the other 3 for aomesthing more deeper in the sistem Just worked with the sim unlock code. My question for you is: if you tryed 2 different ( online and Vodafone) YOU SHOULD GOT THE SAME CODE FOR SIM UNLOCK because is strictly related to your IMEI. Is that the case?
P.S. 1.On Google play is a program Note 4 unlock. I got my unlock code in 50 minutes in the day of international launch of note 4. You should try that.
2. Write with Odin a stock firmware and try again your unlock code after that
3. To enter your unlock code you have to insert an non accepted sim in your phone, power up your phone and enter the code when you are asked. Did you do that?
Try this
Arteta said:
Hello
I purchased a brand new Samsung Galaxy Alpha Direct from Vodafone UK. My sim is under Orange/EE.
I purchased a NUC code from an unlocking vendor online. I entered the correct IMEI number as requested and received the code a few days later. I entered the code and received a message saying "Network request unlock unsuccessful."
Went through troubleshooting with the vendor and could not get it working. A refund was given.
I decided to Vodafone UK to have the phone unlocked direct through them as I thought maybe a dodgy code was given. I received my code yesterday, followed the instructions and again the same message appears.
I was growing tired with this so decided to take it to an independent experienced phone unlocker/repairer and explained the situation to him. I give him the code and he tried various different things and was baffled as this should be an easy process.
The phone is running android 4.4.4
Any help would be greatly appreciated as I have a phone here I cannot use :crying:
Thanks in advance!
Click to expand...
Click to collapse
If your phone does not ask for the unlock code:
1. Turn on the phone with original Sim card or without Sim card
2. Enter #7465625*638*NCK/Network#
The phone is now unlocked.
If your phone does not ask for the unlock code:
1. Turn on the phone with a foreign (Unaccepted) Sim card
2. Then enter the following sequence:
#0199*Unfreeze/Defreeze#
#0111*NCK/Network#
#0121*SCK/Subprovider#
#0133*SPCK/Provider#
The phone is now unlocked.
thekrisho said:
If your phone does not ask for the unlock code:
1. Turn on the phone with original Sim card or without Sim card
2. Enter #7465625*638*NCK/Network#
The phone is now unlocked.
If your phone does not ask for the unlock code:
1. Turn on the phone with a foreign (Unaccepted) Sim card
2. Then enter the following sequence:
#0199*Unfreeze/Defreeze#
#0111*NCK/Network#
#0121*SCK/Subprovider#
#0133*SPCK/Provider#
The phone is now unlocked.
Click to expand...
Click to collapse
where to type this following codes?
freedom_john said:
where to type this following codes?
Click to expand...
Click to collapse
Yes where to enter these codes and letters? I tried entering the numbers and nothing happens, if I try to press call it says Mobile network not available.

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