Moto Z lens camera scratch easily - Moto Z Questions & Answers

Have seen your lens camera on the sun light, scratch esasily any solution for the scratchs?

Use scratch remover or screen polisher on the scratched lens. Rub the scratched area of the lens for 2 minutes with soft and clean cotton cloth. And again lens will be as good as before. I follow this method too on my Verizon HTC 10 camera lens. Very simple and common method. You should try it too

SaurabhAnand said:
Use scratch remover or screen polisher on the scratched lens. Rub the scratched area of the lens for 2 minutes with soft and clean cotton cloth. And again lens will be as good as before. I follow this method too on my Verizon HTC 10 camera lens. Very simple and common method. You should try it too
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But this method remove the Oleophobic cover on the camera :s

We are talking about the same thing on the Z-Play here. http://forum.xda-developers.com/moto-z-play/help/glass-rear-camera-t3488332

the camera lens of all Moto devices scratch incredibly easy, ALL PHONES, from G4 Play up to Moto Z Force, i did things like don't place it it on hard surfaces, use a style shell, put the phone in the pocket of my pants with the finger on the camera to avoid the friction with fabric/cloth, and other crazy things but for my surprise have appeared still more scratches!!!, this is incredible, and no I'm not the only one, visit the most popular forums on internet of all moto devices, all persons with moto devices have the same problem, I don't want to imagine how they will look the lens cameras in a couple of months later... terrible Motorola/Lenovo...

finalluis said:
the camera lens of all Moto devices scratch incredibly easy, ALL PHONES, from G4 Play up to Moto Z Force, i did things like don't place it it on hard surfaces, use a style shell, put the phone in the pocket of my pants with the finger on the camera to avoid the friction with fabric/cloth, and other crazy things but for my surprise have appeared still more scratches!!!, this is incredible, and no I'm not the only one, visit the most popular forums on internet of all moto devices, all persons with moto devices have the same problem, I don't want to imagine how they will look the lens cameras in a couple of months later... terrible Motorola/Lenovo...
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Sounds like you shouldn't have bought a Motorola phone.
Sent from my XT1650 using Tapatalk

After watching the scratch- and bend test of JerryRigEverything on youtube I have the impression that the camera lens is of OK quality, comparable with other manufakturers.

The lens is made of Gorilla Glass, and scratches like it.
Be happy it's not like my wifes LG G4, with a plastic lens! It's grey from scratches after a year in her purse...
But the finger print sensor though, mine looks like crap already, after only 1½ months.

Shadowdancer123 said:
The lens is made of Gorilla Glass, and scratches like it.
Be happy it's not like my wifes LG G4, with a plastic lens! It's grey from scratches after a year in her purse...
But the finger print sensor though, mine looks like crap already, after only 1½ months.
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in my moto z white/gold edition the fingerprint sensor is flawless after the same time of use, one and a half month, even the edge in gold is the same as the first day.

Related

Anyone notice a scratched camera lens?

I only had my HTC One a few days when I noticed 2 small scratches on the camera lens. I had a TPU case on it but the HTC One camera lens is pretty much flush with the back. So the case did not provide much protection to the lens when I placed the phone front side up. Kind of disappointed to discover the scratches. For such a premium phone I would expect HTC to use a glass lens or something. Now I'm forced to use an Otterbox case to provide better protection and/or remember to place the phone face down everytime on my desk.
unixman2000 said:
I only had my HTC One a few days when I noticed 2 small scratches on the camera lens. I had a TPU case on it but the HTC One camera lens is pretty much flush with the back. So the case did not provide much protection to the lens when I placed the phone front side up. Kind of disappointed to discover the scratches. For such a premium phone I would expect HTC to use a glass lens or something. Now I'm forced to use an Otterbox case to provide better protection and/or remember to place the phone face down everytime on my desk.
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it could be alot worse. many of us are having our camera lenses crack on us outta nowhere without physical damage. id rather have the scratches personally cuz htc refuses to help..
Usually when buying s new phone the first things I do is lapping s screen protector and, if possibe cut a protective piece for the camera
I was gonna topic such a question about camera lenses before u asked this.
It's very easy to nik scratch the glass lens.
I havent figured a way yet ....but the cutting a circle from a screen protector and leaving the eye open is a good idea.
INFACT....the s4 comes with one over the lens only the eye is exposed.
Best scenario for now is to be careful and use micro fiber to clean it off every now and again.
Sent from my HTC One using xda premium
unixman2000 said:
I only had my HTC One a few days when I noticed 2 small scratches on the camera lens. I had a TPU case on it but the HTC One camera lens is pretty much flush with the back. So the case did not provide much protection to the lens when I placed the phone front side up. Kind of disappointed to discover the scratches. For such a premium phone I would expect HTC to use a glass lens or something. Now I'm forced to use an Otterbox case to provide better protection and/or remember to place the phone face down everytime on my desk.
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You're not alone here man.. I mean I had my phone for a month using an incipio dual pro (which is really good and really protective) and my camera lens is COMPLETELY scratched. And I clean it every week so to avoid it scratching. But everyday I notice one more scratch. I sent an email to htc to see what they say but man, it's freaking annoying.. We bought a premium smartphone with cheap Chinese lenses.. Don't understand what they did.. My S3 was treated way more badly and it's in perfect conditions.
Mine has a lot of scratches. Luckly they are not in the middle lens area.
I have this smudge on my camera lens. So when I take pictures, if I turn my phone just the right way, there's this glare on the camera. This smudge won't come off, either. I don't know what to do. It doesn't bother all too much, but if the right amount of light and particular angles can make it a nuisance.
I've uploaded pictures to show you all how it looks. One image you can clearly see the smudge. On another it looks like nothing is there. Then I tried to take one where it's slightly there. I think it's the middle one. LoL!!

Moto g4 plus camera glass scartch

Plz help me out my moto g4 plus camera glass has been scratch
That's too bad, nothing you can do. That's hard Sapphire, not just glass and you still managed to scratch it...
I keep keys, coins in different pocket, and don't leave the phone on hard surfaces with screen up / camera down (I have a glass protector on the screen side).
After doing some research on Google & our very own XDA I found out that the scratches are actually not on the camera glass but on the Oleophobic coating applied on the rear camera glass. There are lots of videos available on Youtube on how to remove scratches on mobile camera glass, the procedure usually needs regular white toothpaste or Rubbing Alcohol etc. My moto g4 plus's camera was giving blurred pics due to those scratches but I finally got rid of those issues. One thing is for sure that Moto has used a cheap quality Oleophobic coating on the rear camera glass & they must provide a replacement for that.
Amit_timA said:
After doing some research on Google & our very own XDA I found out that the scratches are actually not on the camera glass but on the Oleophobic coating applied on the rear camera glass. There are lots of videos available on Youtube on how to remove scratches on mobile camera glass, the procedure usually needs regular white toothpaste or Rubbing Alcohol etc. My moto g4 plus's camera was giving blurred pics due to those scratches but I finally got rid of those issues. One thing is for sure that Moto has used a cheap quality Oleophobic coating on the rear camera glass & they must provide a replacement for that.
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You get what you pay for, its a cheap phone bro
I have manage to protect my camera lens by this way. Hope it helps somebody. It is just a plastic screen protector trimmed to fit on the back of my rude case. It does the work perfectly. The only inconvinient, which I dont see a major thing, is that you have to remove it when shooting with the flash on.
By the way, there is not a single difference between pics taken with and without the plastic shield. (without flash)
Amit_timA said:
One thing is for sure that Moto has used a cheap quality Oleophobic coating on the rear camera glass & they must provide a replacement for that.
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Why is that? You want better coating, get a phone that cost double (Samsung S7, Apple iPhone 7).
You wanted a cheaper phone, Moto gave you that. Stop mixing in your pocket keys and coins with the phone.
SoNic67 said:
Why is that? You want better coating, get a phone that cost double (Samsung S7, Apple iPhone 7).
You wanted a cheaper phone, Moto gave you that. Stop mixing in your pocket keys and coins with the phone.
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Hahaha, u made me laugh for no reason at all Bro, even my old Samsung Mini still runs without a single scratch on the camera lens so hows that possible at such a low selling cost??? As I've said earlier its about the quality of oleophobic coating used, no matter how much care u take it'll still get the scratches, if you dont believe thn please check other forums on Moto G4 plus.
And my G4 Plus has NO scratches. It just means that, by random, you abused more the G4 and you don't even know how you did it. Or that the cheap phones don't have any coating.
I don't need to read any posts, I can just turn the phone the other way and see the clean lens.
Don't like the coating? Great, use alcohol or toothpaste and remove it.
I just use a transparent/cello tape to cover the whole camera lens part. It is not even noticeable. Camera works perfect ,no focusing issues or any other issue. And it is TOO cheap. And if get scratched anyhow, just replace it. Why to buy any expensive lens protector if it can be protected in almost free.
The best way to avoid scratches is by not keeping your camera lens facing the surface. Another solution is, buy an ARMOUR Cover which totally keeps the lens from external scratches, as it is thick enough it avoid the lens contacting any surface.. If you're too used to keeping your phone with coins or keys in your pocket, well you need to change your habit then
HOPE THIS HELPS !
I & also many Moto G4 Plus users have experienced the very same issue (camera glass scratches). The moto doesn't take any responsibility on that issue as i have confirmed the same with the service center guys as it comes under physical damage and said he doesn't want to replace it under the warranty. So I got it replaced for RS. 1860/-. Only the camera glass can't be separated from the back panel (inner), so, they replace the whole back inside panel. I changed it & bought camera skin protection for it.
Link: http://www.gadgetshieldz.com/motorola-moto-g4-plus-skins-decals-wraps.html
Hi guys, news from a spanish Moto g4 Plus forum (thanks to HTCMANIA)
New camera lens protector for Moto devices https://es.aliexpress.com/item/For-Motorola-Moto-G4-Plus-X-Pro-Style-Z-Play-Nexus-6-Camera-Lens-Protector-Tempered/32746309756.html?spm=2114.13010608.0.0.jWsch4&aff_platform=aaf&sk=UfYbAe2%3A&cpt=1481529910595&aff_trace_key=4f583334b00b439cbe632d0c24c555a4-1481529910595-00550-UfYbAe2
And new back cover for Moto G4 / G4 plus with the camera protector.
[URL="https://es.aliexpress.com/item/Original-New-For-Motorola-Moto-G4-5-5-inch-Rear-Battery-Cover-Back-frame-Lid-Housing/32706043069.html?pm=2114.13010608.0.0.ZvOBM6&aff_platform=aaf&sk=UfYbAe2%3A&cpt=1481529881290&aff_trace_key=4f583334b00b439cbe632d0c24c555a4-1481529881290-03065-UfYbAe2"]https://es.aliexpress.com/item/Original-New-For-Motorola-Moto-G4-5-5-inch-Rear-Battery-Cover-Back-frame-Lid-Housing/32706043069.html?spm=2114.13010608.0.0.ZvOBM6&aff_platform=aaf&sk=UfYbAe2%3A&cpt=1481529881290&aff_trace_key=4f583334b00b439cbe632d0c24c555a4-1481529881290-03065-UfYbAe2
[/URL]
Source: HTCMANIA
I ordered camera lens protector. when you get the package will give information what is the quality.

Scratched camera lens.

Hello,
im not using my X with any case and recently saw that my back lens is really, reallly scratched. I cant understand why Sony did not use glass to protect it. Any idea how to remove this scratches?
http://cloud.tapatalk.com/s/58db60c5c607c/IMG_20170329_092200739.jpg?
It's not glass? It feels like it.. weird, I thought all of the X series were with glass lens. I have no scrathes nor in the lens nor on the screen (actually in the screen there are 2 super small invisible scratches you can view only with a specific angle under bright sun, other than that, it's like new. Been using a flip case and now ordered screen protectors and a good TPU. You got your lens TERRIBLY f*cked up, how did you manage to do that? and the metal is scratched too, right? I suggest you get a TPU now to prevent more damage. I don't think you can fix it, and I don't recommend the toothpaste DIY "trick" since chances are it won't do anything and paste will get stuck in the gap between the lens. I do suggest you to find lens in ebay and replace them yourself, or if you haven't rooted and still have warranty ask what they can do about it in a local store. Can't be very expensive...
What did you do in the end? I had this phone for little over a week, and the camera is full of scratches.
Did you contact Sony? Did they repaired the phone? Or have you removed the scratched layer with alcohol/toothpaste?
I've owned many, many phones over the years, some with a plastic lens. This is the first time I've seen my camera so scratched.
Just by looking at the pic, I'm pretty sure the protective plastic camera has not been removed yet..
This is old people, and I highly doubt OP will reply. Whoever says their lens are getting scratches either didn't remove the plastic cover or you are doing something VERY wrong. Phones aren't meant to be placed on rocks or something. Other than that, I have not idea how you scratch it and it looks like glass to me. The X series phones after the z5 were all upgraded with glass lens.
FoxTheLegend said:
This is old people, and I highly doubt OP will reply. Whoever says their lens are getting scratches either didn't remove the plastic cover or you are doing something VERY wrong. Phones aren't meant to be placed on rocks or something. Other than that, I have not idea how you scratch it and it looks like glass to me. The X series phones after the z5 were all upgraded with glass lens.
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There's no protective plastic on my lens, and it scratches with jeans denim, I've tested it. I own phones with actual plastic lenses, and they do not scratched by fabric. My guess is there are some units where the antiglare layer on the camera lens have some kind of defect.
Before the "you're using it wrong" argument: no. My phone is in pristine condition, it does not have any marks of use anywhere but the camera. It was never near any rough surface. My 2.5 years old Moto E2 plastic camera lens is in a much better condition.
m4tt94 said:
There's no protective plastic on my lens, and it scratches with jeans denim, I've tested it. I own phones with actual plastic lenses, and they do not scratched by fabric. My guess is there are some units where the antiglare layer on the camera lens have some kind of defect.
Before the "you're using it wrong" argument: no. My phone is in pristine condition, it does not have any marks of use anywhere but the camera. It was never near any rough surface. My 2.5 years old Moto E2 plastic camera lens is in a much better condition.
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Interesting. Mine is great though.
m4tt94 said:
What did you do in the end? I had this phone for little over a week, and the camera is full of scratches.
Did you contact Sony? Did they repaired the phone? Or have you removed the scratched layer with alcohol/toothpaste?
I've owned many, many phones over the years, some with a plastic lens. This is the first time I've seen my camera so scratched.
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Hi, I just bought original replacement back panel on aliexpress and replaced it - 3min of work. Tryed with toothpaste before but it didnt help at all.
Item is not available anymore but it was from this seller for 9usd and it was real orginal part:
http://s.aliexpress.com/JRF77VZ7
Does it have a protective plastic on the cam? I didnt notice any.
gemtin92 said:
Hi, I just bought original replacement back panel on aliexpress and replaced it - 3min of work. Tryed with toothpaste before but it didnt help at all.
Item is not available anymore but it was from this seller for 9usd and it was real orginal part:
http://s.aliexpress.com/JRF77VZ7
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Did you heat the back panel with a heat gun?
izyer said:
Does it have a protective plastic on the cam? I didnt notice any.
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Yes, it was blue so very visable.
FoxTheLegend said:
Did you heat the back panel with a heat gun?
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No, u used my gf hair dryer [emoji14]
So far I dont have any scratches on lens for months, so sth was ****ed up with previous back panel.
gemtin92 said:
Yes, it was blue so very visable.
No, u used my gf hair dryer [emoji14]
So far I dont have any scratches on lens for months, so sth was ****ed up with previous back panel.
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Very weird stuff going on with this phone, good job on fixing it

Camera lens protection - needed or not

Hey, so I got these little camera lens protectors from AliExpress but after a few months they are scratched a lot so I'm thinking about Q for those who are not using these protectors, do you have any scratches over your lens? It is save to using the phone without it?
I had iPhone 6s with sapphire glass so I was never worried about scratches, after like 3 years of using it has no single scratch, but this V30 has just normal lens glass or same Corning gorilla?
*Sorry for my English.
AP3ND1X said:
Hey, so I got these little camera lens protectors from AliExpress but after a few months they are scratched a lot so I'm thinking about Q for those who are not using these protectors, do you have any scratches over your lens? It is save to using the phone without it?
I had iPhone 6s with sapphire glass so I was never worried about scratches, after like 3 years of using it has no single scratch, but this V30 has just normal lens glass or same Corning gorilla?
*Sorry for my English.
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Not neccesary if you use case for the phone itself. Phone with glass back for Qi wireless charging is slippery like wet fish. Case is needed for gripping, protection if dropped.
This also protects rear camera lenses.
I have no scratches on my camera lens, because nothing has ever touched my camera lens.
ChazzMatt said:
Not neccesary if you use case for the phone itself. Phone with glass back for Qi wireless charging is slippery like wet fish. Case is needed for gripping, protection if dropped.
This also protects rear camera lenses.
I have no scratches on my camera lens, because nothing has ever touched my camera lens.
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Yeah I'm using a case, so the camera lenses are not touching a table for example, but I often carry a phone with my keys or coins together, so this bother me, I know, I should use another pocket but with basketbal shorts it's hard to find a spare pocket ?
AP3ND1X said:
Yeah I'm using a case, so the camera lenses are not touching a table for example, but I often carry a phone with my keys or coins together, so this bother me, I know, I should use another pocket but with basketball shorts it's hard to find a spare pocket
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Ah, see I don't do that. I got so mad at myself on previous phone for accidentally putting phone in same pants pocket as keys/coins. So, I have belt holster for work pants or with shorts really make sure I use pocket that has nothing.

Question Disappointed in the build quality

Hello XDA!
I bought the Sony Xperia Pro-I in the beginning of December 2021 and love how this phone captures pictures. They are simply put amazing.
Unfortunately, the quality of the phone is much left to be desired. As you can see on the pictures, the fingerprint sensor is chipped or scratched. The camera lens has a deep scratch. The rear panel housing has some sort of black spots that cover almost all of the back panel.
I know some of you might say that I am being careless but that is not the case. I always use my phones in cases and have a tempered glass screen protector on. I am very careful not to put the phone inside with any keys, sharp objects or the like. I had many phones including phones from Apple, Oneplus, Samsung, Xiaomi, Google etc and never ever had I had a scratch on a camera lens or some dark spots on the rear panel of the phone or even a scratch on a fingerprint sensor.
May anyone tell me if they are experiencing the same kind of faults with this phone? Does anyone know what are those black spots on the rear housing?
Notes:
- I noticed that dust collects really quickly inside the cases that I use and I always take the case off just to clean with a soft cloth the dust and then put it back in the case.
- The dark spots on the rear panel housing don't come off when I try to wipe it with a soft wet cloth or even with alcohol.
The ‘sratch” on the lens is rather a crack, the ring is also dented there, not sonys fault. The fingerprint probably got hit by somethins as well. But the back glass imperfections are disappearing, maybe you something got spilled on it. Mine looks perfect, brand new, have daily driven it since Jan. Use the sony leather case, which was a disappointment, the fake leather “melted” and came off. Junk.
I think you've got unlucky and something hit your camera lens quite hard. My Pro-I is in use since December without a case and it's still in nearly mint condition.
Agree. I owned 2 Pro-i and was very disapointed with the build quality. Back cover was not tight, and the bezel coating is easily damaged with nail scratch. After using a few weeks, the back cover will have some stains like grease...

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