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Yesterday i bought a HTC Hero (my first one). When i turned it on and toke a good look at the starting screen (the one that says Hero, and HTC), i found a white pixel, probably dead or something. I went back to the store to get a new phone. This was not a problem at all and i got a new Hero. Now again, when i turned on the phone and toke a good look at the black screen, i also found 2 pixels with a other wierd problem:
The pixels also turned out white when i looked at them in a specifica angle. Just to be clear, i am watching on a black screen (starting screen). If you look at the screen and not in a specific angle i cant spot the pixels directly, but when i tilt over the phone slightly they show up and are 2 little white dots.
After i found out i downloaded the Detect Dead Pixel app. This app can create a black screen, the same screen as the home screen. When i use this app to spot the pixels again they are way less visible than on the home screen... I can spot 1 of them a little bit if i look at the screen in a certain angle and i can see a little dot, but i cant see them that good as on the home screen. They are not visible on other colors, only black.
I really dont know what to do with the phone now ... does anyone know what this is? im a bit concerned. Thanks!
After a bit more research on my phone i firugred that the dots really arent that visible. Maybe its just dust under the screen? When i put on a black screen using some kind of Android app i can not spot them. If the pixel is lazy or dead it should be clearly visible on a black screen right? for the lazy one then.
Anyway, i spotted a other problem on a black screen:
A brighter spot on the top part of the screen (like someone is pressing on it a little bit). Is this a problem ? im deciding if i should return the phone again..
Well its entirely upto you mate - i dont know what contract you've taken out but you may have that phone for 2 years. If your not entirely happy with it i'd take it back while you still can.
Issues with the screens rarely correct themselves.
My first Hero had around 10 dead pixels and i got it replaced as i wasn't happy with it. I now have one with a perfect screen and i'm really happy with it!
Well i just returned to the store and got another phone. This is the 3th one, and it still has problems, even more then the previous ones ....
On the boot screen there are about 10 very very tiny white wierd points visible ... im getting a bit frustrated here. What is this with all the screen problems ? :S
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
kendong2 said:
looks like they got a bad batch in your shop... have you considered powering up the phone while you are still in the store? might save you same time and way...
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Click to collapse
I have done that, but as i said, its only really visible in a dark room with screen brightness on 100%. I have checked the phone in the store and it just wasnt visible. When i checked the screen in a complete dark room i spotted the little things again. Looks more like dust to me =\
If your brightness is 100% you should see that one single pixel immediately.
Try making an image in paint (480*320) with a black background and a single white pixel. Open that image on your phone. The dead/lazy pixel should be just as bright as the one you drew.
Also the brighter spot is normal. It's called "backlight bleeding". Every lcd screen has this 'problem'.
They are not clearly visible, i think they are smaller then pixels, but they are countable on the bootup screen. When i tilt the screen them seem to change color (might just be dust). Green etc. I dont know what to think of it, come on. A wrong batch shouldn't be the problem if its dust, then its just a assamblation error. But 3 in a row?
I'm getting a bit pissed
It's dust or a fingerprint blocking a very small subpixel. Can't you just wipe it off? But I suspect very tiny scratches.
idk whether this is possible, but it might be dead subpixels. that would explain why they are smaller than a full pixel...
Does anyone know if that is possible? it sounds like a good explaination. Dead sub pixels could be the problem. They are smaller then pixels, but beg enough to be counted (i can count over 13). Little white dots on a 100% brightness black screen.
It must be dust, its a common question among hero owners. Most of the time the things they see is dust. It would be crazy if all new hero's have up to 10 or 13 dead pixels.
Ok well, here's what happened next:
I returned my phone again, god my cash back, bought a new one at a other store, SAME problem. Swapped it for a new one again, same problem!
Got my money back and i completely changed my mind of buying a Hero.
It is not dust. Its a perfect white dot, and definately some kind of pixel issue.
To bad..
Are you sure you're not being pixel-paranoid?
When reading all of this it sounds mostly like small dust particles under the screen. And looking at the number of phones you have tried, chances are you also got one with a real dead pixel (hot pixel, always on).
But I also think you are obsessed about it. My phone also have one dust thingy somewhere which I found just like you did (pixel tester, black screen). Smaller than pixel and less bright though.
I never notice the thing under normal use, unless I really go searching for it with a black background.
So you might make it bigger than it really is and miss out on a really nice phone.
Then again, we all have our own quality standards and its good yours is a high one!
I have had a tiny dead pizel since I bought my phone. Only really see it on the bootscreen.
I was always more bother by the light you can see coming from under the keys at the bottom and near where the lcd meets the keys.
I also have 3 dead pixels but they aren't that irritating.
I also discovered them when booting up the phone, but for me, they are sea blue (all three)
Maybe it is 2nd hand stuff HTC uses on their phones?
i have about 7 or 8 dead pixels too. it doesn't bother me too much anymore... only notice it in a completly dark room on the boot up screen... probably a common problem with the lcd screen the hero uses
All Hero's have this, or will have it inevitably:
The screen does not connect fully; there is a rubber-border between the glass and the metal frame surrounding the screen.
Look from the right angle, and you can see that there is a small 1/10th mm opening. Dust will come through here, and it will get on the screen.
HTC will wipe it off free of charge of course.
It is NOT a dead pixel; these can be seen from any angle, although the color changes a little but because of the viewing angle.
Call HTC and say you have dust under your screen, they will fix it for you, free of charge.
Hey guys. Was out and about the other day and was using my phone and as I tilted the phone down out of the glare of the sun I noticed some weird vertical lines on my screen. Each evenly spaced same colour etc.
I can not replicate the effect unless there is large amounts of light or im outside in real light. BEAR IN MIND ITS ONLY VISIBLE AT CERTAIN ANGLES.
The lines don't appear on any pictures or hinder the video. They ar only visible during sunlight.
What im wondering has anybody else got this I will say issue. Or any insight as to what it could be? If there's a problem Carphone warehouse will want to repair it and not give me a swap for a new phone. What light does anyone have to share. Or am I just being paranoid?
My Titan is exactly the same, I think its just the way the screen works and is nothing to worry about.
Hazeno said:
Hey guys. Was out and about the other day and was using my phone and as I tilted the phone down out of the glare of the sun I noticed some weird vertical lines on my screen. Each evenly spaced same colour etc.
I can not replicate the effect unless there is large amounts of light or im outside in real light. BEAR IN MIND ITS ONLY VISIBLE AT CERTAIN ANGLES.
The lines don't appear on any pictures or hinder the video. They ar only visible during sunlight.
What im wondering has anybody else got this I will say issue. Or any insight as to what it could be? If there's a problem Carphone warehouse will want to repair it and not give me a swap for a new phone. What light does anyone have to share. Or am I just being paranoid?
Click to expand...
Click to collapse
I've got mine from Carphone warehouse. Haven't noticed this yet. They will replace it for you within 28 days. Else it goes to HTC for repairs. However, where did you find this sunlight? It's been so gloomy out here. BTW as mentioned above, this could be just the normal screen behaviour. The other two issues with screen that have come up so far are - the pink dot in the middle and grey keys visible on white background. Nothing back from HTC.
Hold your Titan with the screen directly facing you, at about 3/4 arms' length (as in, just sorta normally with your elbow bent a little) under diffuse light, with the phone powered up and the screen off.
Then tilt the phone backwards. As you get about 3/4 of the way back, you might see a regular pattern of thin stripes running up and and down on the screen.
They are not visible when the screen is powered up. I think it's just a normal part of the way the LCD panel works. As an analog, on my Dell Venue Pro, I could see a grid of dots under its AMOLED screen when looking closely at an oblique angle similar to as described above.
I also have a matte finish screen protector on my Titan, which might be making this more pronounced. In any case, it is absolutely *not* happening when the screen is powered up -- even in black areas of the screen.
Hmmm... Maybe it's a future charging grid.
have you guys noticed anything new in regard to htc amaze blue lines. i just go the phone a week ago and i have been noticying the same things. any new info thank.
My Titan also has these blue vertical lines, and it is seen only in daylight with screen off.
I see the same too but I thought it was from my screen protector...
I'v noticed a burn in signs somewhere in the middle of the screen (later I'll take a photo), its looks like a little shadow, darker...
Seen it only when I used RGB screens...
There is something to do (without replacing the screen)?
I'v heard about 2 options, donno how much its safe or will effect:
1. Using Jscreenfix - most for stuck pixels (its not the situation) but maybe it will do something after running few hours
2. Use blank white screen for few hours while the phone is on.
some says with full brightness, some says with low brightness, some says it will burn in the screen and will cause more damage....
Do you have any experiance with these 'methods' or any other tips to get it fix or halfix?
Thanks!
Are you using a non-oem battery? I order one from eBay (yes, I know ugh) and it was a snug fit and caused dark spots on the screen from the pressure.
Mine has a dark spot too, right in the middle of the screen. Looks almost like a shadow. I noticed it the first day I purchased the phone, within 2 minutes of first turning it on so its not burn-in. Its more noticeable for me on white screens like the google search page. I seem to recall one of the many cell phone models I've owned also having this problem. Maybe EVO?
Personally it doesn't bother me but I could see how it would drive others nuts.
I can personally vouch for the jscreenfix when you have issues with stuck pixels, however i dont think it will do anything for a burn in or dead pixel. I had a cluster of 4 or 5 pixels on an old blackberry of mine get stuck and played that jscreenfix for hour or two and it brought them back. But like I said I don't see that helping with a burn in though, if that is your issue.
Here's a picture of this burn-in, bad quality but can't miss the 'shadow' ...
@jrebo - I'm using the original motorola's battery.
Any chance it will 'fix itself' or there is nothing to do?
What about the option of using a white blank screen on with low/high brightness ? will it make it worst or its possible help?
Thanks!
I have a white spot in the middle of my screen and I've been using the oem battery.
Sent from my MB855 using xda premium
Why these dark spots / clouds appears anyway?
Seems like its happening at lots of smartphones...
I have a Nexus One which have a top notification/status bar burn in - maybe because it was on the stock rom with the white bg and set to be shown all the time.
But here its looks different, as you mention - cloud / smoke / dark spots...
Still not sure if keeping the phone on with full white BG will do the job or will **** it up more.... also not sure what brightness should use with this white bg...high or low...
@jrebo - about the replacement battery you bought, after how much time using this non-oem battery you've notice these dark spots ?
I'm considering to buy another battery from ebay (there is no other place here to buy oem batteries for photon) seems like there are some 'OEM' batteris (HF5X) out there with tag price of ~10$, not sure if its real or knockoff and what problem could it cause...
screen burn in can not occure on lcd and plasma displays since there is no phosphorous layer that the colors are being shot through... however there is something similar but its not permanent... pixels of other colors are not releasing there charge so they end up not going back to their neutral state. To cure this issue you get any one of the apps out there that run your screen through random colors every so often or leave the phone off and with no battery for a few days that will get rid of the immage permanence that you see. if that area on your screen is showing a cloud that does not match your current wallpaper than there is some other issue going on. and to cure that i have no clue lol
Hello all,
opened my white 920 today and I fiddled around with it for abit. I just noticed however that the backlit buttons have a very obvious yellow/green tint to it. When I compare it with full brightness white on the screen (as the buttons arent affected by it), it is very obvious.
Do you guys have something similar issue, or does your backlit buttons appear as crispy white as when you have full brightness on your screen?
yeah, i have the grey 920. the buttons are really yellow... im trying to ignore it, but if other people have pure white backlit keys, i will send it back i guess.
faeredia said:
yeah, i have the grey 920. the buttons are really yellow... im trying to ignore it, but if other people have pure white backlit keys, i will send it back i guess.
Click to expand...
Click to collapse
The only "positive" I can see about this is if you're watching the phone with tired eyes (when waking up in the morning in the dark or something) and you have low brightness but the 3 buttons are shining with the full crispy white and might hurt/annoy your eyes (unless the light can be completely turned off somehow). Yellow tint is after all more "calm" to the eyes. But other than that I guess it should be considered a defective unit.
Read though from a different user that his keys starting becoming more white after his 3 days of ownership. How long have you had the phone?
Compared full brightness to my old Desire HD, and the DHD white appears way more crisp and whiter. DHD uses super LCD. I thought this was supposed to be a top device, dafuq is this????
My black 920 does not have tinted buttons, my yellow one does. Might be an idea to add the color you are seeing this on to your posts, I am assuming the non-black versions have this ?
this'll be my second week with it. i played with a black one in store at JB, the buttons seemed pretty white. havent seen a grey one like mine in store though, so nothing to compare it to. might send an email off to nokia about it actually.
---------- Post added at 04:29 PM ---------- Previous post was at 04:11 PM ----------
talking to a Romel via Nokia Chat right now, he has so far said there is nothing defective with my phone. but he did just ask if changing the brightness settings on the phone also changes the brightness of the capacitive buttons. for me, i actually dont see any change. how about you guys?
pencilcase said:
My black 920 does not have tinted buttons, my yellow one does. Might be an idea to add the color you are seeing this on to your posts, I am assuming the non-black versions have this ?
Click to expand...
Click to collapse
I have a White model. I compared full brightness with my old Desire HD. The white colors on DHD is much, much more white (white as snow) when put next to the Lumia 920 that has a slight - yet obvious - tint to it. The buttons are even more tinted.
faeredia said:
this'll be my second week with it. i played with a black one in store at JB, the buttons seemed pretty white. havent seen a grey one like mine in store though, so nothing to compare it to. might send an email off to nokia about it actually.
---------- Post added at 04:29 PM ---------- Previous post was at 04:11 PM ----------
talking to a Romel via Nokia Chat right now, he has so far said there is nothing defective with my phone. but he did just ask if changing the brightness settings on the phone also changes the brightness of the capacitive buttons. for me, i actually dont see any change. how about you guys?
Click to expand...
Click to collapse
Changing brightness for screen does not change brightness on buttons. I could live with tinted buttons for when using phone in the dark since you cant turn buttons off or lower them. But as soon as I saw the whites (on screen) on my Desire HD were far superior, I called for a replacement.
I dont know if simply the DHD has a better display, but I dont wanna roll the risk when im gonna be having this phone for the next 2 years. DHD uses Super LCD while Lumia 920 uses IPS TFT, and as far as I know IPS is supposed to be better. Either way, im hoping the replacement will be different. If the screen (not buttons) is gonna be the same on replacement, im simply gonna assume its how its supposed to be. Just kinda sad though how my 2 year old DHD is showing better, more crisp colors than the brand new Lumia 920.
I have taken three pictures with a bad digital camera that might help people tell the difference.
(sry for blurry pic 2 and 3)
Picture 1 (lumia down most)
Picture 2 (lumia on right)
Picture 3 (lumia down most)
Try look at one screen, then quickly the other, then back to the first one... Keep jumping between the two screens quickly with your eyes and you will notice the very different kind of whites the displays are showing, you can tell the Lumia is not showing as "snow white" as DHD. Might not seem like a big deal on pictures, but it is very noticeable in person and a shame for such a high end device.
Nope.. My friend has it.. and they are completely white..
Waiting for replacement. Will receive either tomorrow or monday. I will then compare the current device with the new (since I have to use the same packaging im getting with the new, to ship in the other). Will update here when I did it all.
I have a white 920 and yellow tinted buttons. I thought it was just supposed to be that way...
spenzher said:
I have a white 920 and yellow tinted buttons. I thought it was just supposed to be that way...
Click to expand...
Click to collapse
I think it is. The 920 has the same chrome/silver over the soft keys as the Nokia and att labels. It's a common belief that the chrome alters the color of the white leds.
Sent from my Nexus 7 using Tapatalk 2
spenzher said:
I have a white 920 and yellow tinted buttons. I thought it was just supposed to be that way...
Click to expand...
Click to collapse
n7slc said:
I think it is. The 920 has the same chrome/silver over the soft keys as the Nokia and att labels. It's a common belief that the chrome alters the color of the white leds.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Since so many wrote that they have pure white backlit keys on their devices (including white devices) I simply didnt wanna deal with it. :laugh:
Should get replacement tomorrow and I will report back.
Replacement update:
After receiving my replacement I can confirm that if you have a phone with yellow tinted buttons, your device's screen will most likely also be affected. I currently have the faulty and new device at hand, and from putting the devices side by side with full brightness while viewing a blank white page, I can easily tell the new device has a much brighter screen, the white is... way more white, while the faulty device has what seems to be a blue tint over it, and a lower brightness overall. Because of this, all colors are affected. Not only do they not stand out as much, but some brighter colors (such as yellow), will with the blue tint appear darker.
Note though, this is all with two devices side by side. Even if you have none to compare with, I can tell you the difference is very noticeable. I will recommend anyone who believe they have yellow tinted buttons, are therefore might be affected on the screen aswell, to get a replacement!
To make yellow tinted buttons most obvious, put your device on full brightness and go to a white blank page! Now look at your buttons and compare its "whiteness" to whats on the screen!
Note: The buttons will never be as bright and white as the screen. A non-faulty device will have a dark-layered-white (or they would sting your eyes when you used low brightness), while a faulty will have a most obvious yellow tint to it!
If anyone has any questions or something they want comparing from the two devices I have (up to 4 more days), please let me know.
3 Buttons - 3 colors ...
Juusuhako said:
If anyone has any questions or something they want comparing from the two devices I have (up to 4 more days), please let me know.
Click to expand...
Click to collapse
I received my 920 last Saturday. My 920 looks fine. Right now i notice the color stuff - or the "maybe" color stuff ...
The arrow on the left looks nearly white.
The windows symbol in the middle looks white (a touch of light green/yellow?).
The magnifier on the right looks nearly white.
Any idea?
Thx, SP
WinSP said:
I received my 920 last Saturday. My 920 looks fine. Right now i notice the color stuff - or the "maybe" color stuff ...
The arrow on the left looks nearly white.
The windows symbol in the middle looks white (a touch of light green/yellow?).
The magnifier on the right looks nearly white.
Any idea?
Thx, SP
Click to expand...
Click to collapse
What do you mean "nearly white"? A non-faulty device's buttons will be a darker tint of white (never as white and bright as on the screen). Do you know how cars sometimes has tinted windows you cant see through? Imagine the glass layer below over the buttons is tinted as such, making sure the light does not come through as strong, but remain white.
In regard to telling if it is faulty, all I can recommend is to turn brightness to full, make the theme white and then compare. Just keep looking back and forth on the screen and the buttons, you will indeed notice if they have a yellow tint to them, but im not sure with "nearly white".
Can you maybe go to a store and compare with a display model?
In the end its up to you if you wanna go for a replacement. If they're offering a free replacement you can take use of it, and if its the same, you can always ship the new device back (unless you're keen on the new one incase your current has scratches or whatever)
White seems not to be white...
Juusuhako said:
What do you mean "nearly white"? ... im not sure with "nearly white".
Can you maybe go to a store and compare with a display model?
Click to expand...
Click to collapse
Thanks for your reply! I compared with a display model and your right! White seems not to be white on my 920. My Lumia looks like there is dust in the display... It is pin sharp - but black is a bit grey - white is not full white. All the colors seems to be a bit "overlain by" a blue film...
I did not recognized it before - cos i did not compare the display with a different model...
... Thx, SP
WinSP said:
Thanks for your reply! I compared with a display model and your right! White seems not to be white on my 920. My Lumia looks like there is dust in the display... It is pin sharp - but black is a bit grey - white is not full white. All the colors seems to be a bit "overlain by" a blue film...
I did not recognized it before - cos i did not compare the display with a different model...
... Thx, SP
Click to expand...
Click to collapse
Good to know you could compare and identify the issue. I hope you will get a replacement. Know though that I recieved 2 phones with this issue. Im not sure if Nokia shipped out a batch of faulty devices, or if they're using different suppliers for their screens. Either way, you shouldnt ship your first phone back until you get the second, so that you can compare them and make sure the new isnt faulty/"from-a-bad-batch".
Well for me the white on the screen is totally white, no worries there but on the touch keys I can see a shade of yellowish tint on them
I put the display on full brightness and checked this...I have white lumia 920 model RM-821
The screen brightness and white levels are unrelated to the yellow tint on the buttons. I have a flawless phone and yellow buttons.
All new batches are having tinted buttons ( yellowish~green ). It was done on purpose to avoid disturbance at night because they do not dim when the screen adjusts itself to a lower level of brightness and that could potentially annoy you when the screen is set to low brightness at night.
It's how the phone is supposed to work. Now please don't go exchange your device if you have the so called " perfectly white buttons " for a tinted one. There are other things to worry about in a phone.
jagdesh said:
Well for me the white on the screen is totally white, no worries there but on the touch keys I can see a shade of yellowish tint on them
I put the display on full brightness and checked this...I have white lumia 920 model RM-821
Click to expand...
Click to collapse
If I only look at a faulty device, the white also appears... white. First when you have them side-by-side do you realize it. You would need to compare in a store like someone else did in this thread I believe, and he got a confirm on a faulty device.
Xeon said:
The screen brightness and white levels are unrelated to the yellow tint on the buttons. I have a flawless phone and yellow buttons.
All new batches are having tinted buttons ( yellowish~green ). It was done on purpose to avoid disturbance at night because they do not dim when the screen adjusts itself to a lower level of brightness and that could potentially annoy you when the screen is set to low brightness at night.
It's how the phone is supposed to work. Now please don't go exchange your device if you have the so called " perfectly white buttons " for a tinted one. There are other things to worry about in a phone.
Click to expand...
Click to collapse
No, I wont exchange. Like I mentioned I do not mind the yellow tinted buttons. I would prefer the white ones, but I cant go on exchanging every second/third day.
Thanks for the info though.
What's up everyone, loving this k one but how about that screen bleed though!? Yes I know there is a similar post about this, but I want to make it only about the screen bleed issue and anyone experiencing same? I am about to go get my third exchange in less than ten days
I just checked and the only noticeable bleed I noticed was by the top left of the second screen but it's small. Main screen seems ok, to me at least.
cadcamaro said:
I just checked and the only noticeable bleed I noticed was by the top left of the second screen but it's small. Main screen seems ok, to me at least.
Click to expand...
Click to collapse
That's true, and for me it's fairly noticable on the top left, along with under the two front facing cameras there is bleed as well for me. This is my second phone.
Could be like the g2x lol
It's definitely there in the top left corner, but there's no way it would bother me enough to go exchange it.
Same here, if only there was a way to invert the color from BLACK text on White backgroud, to WHITE Text on Black Background. The fade would not be noticeable.
I went through 2 V10s and ended up returning both and going back to my M8. Basically what I noticed was slot of backlight/screenbleed issues when in immersive mode of an app. Like a book reader for example. If the background color is white, up at the top of the screen there would be a gray/black hue leaking through.
Of course once you notice it, you see it in other applications that go into immersive mode. I think there is something happening where the 2 displays meet at the top when immersive mode kicks in.
It's mostly only noticeable when the screen is like 60% brightness or less.
Unfortunately that was a deal breaker for me, even though the rest of the phone was great.
What sucks is that I'm going to have to fight a restocking fee for this problem even though t-mobile store reps saw the problem as well
Sent from my HTC One_M8 using Tapatalk
gustav30 said:
I went through 2 V10s and ended up returning both and going back to my M8. Basically what I noticed was slot of backlight/screenbleed issues when in immersive mode of an app. Like a book reader for example. If the background color is white, up at the top of the screen there would be a gray/black hue leaking through.
Of course once you notice it, you see it in other applications that go into immersive mode. I think there is something happening where the 2 displays meet at the top when immersive mode kicks in.
It's mostly only noticeable when the screen is like 60% brightness or less.
Unfortunately that was a deal breaker for me, even though the rest of the phone was great.
What sucks is that I'm going to have to fight a restocking fee for this problem even though t-mobile store reps saw the problem as well
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
I was thinking in maybe doing the same but getting maybe the HTC m9 or anything other than the Samsungs. Hate them. I will be going today to get my third new exchange since I still have seven more days left. Gets very annoying all this screen bleed issues. This phone is so beast in all other aspects. Camera, sound quality, and love the software but not as much to stock like nexus line.
I have a post here with dead pixels issues, the replacement T-Mo sent me not only had dead pixels as well, but a terrible bleed where the two displays meet. It is only noticeable when you look at the display from an angle, for example phone on the table and you have a light background you see a dark spot there, once I noticed that its driving me crazy. LG quality control is a POS IMO. This phone rocks, but is plagued by stupid QC issues.
There is nothing you can do. All phones will have the "second screen bleed" due to how it's designed.
There are two backlights. First is the normal backlight that lights up the entire display (there is no "second screen" - it's a single LCD panel). Then, there's the secondary backlight - a single white LED on the left edge of the "second screen." This single secondary backlight LED is injecting light through the left edge of the second screen and is not attached to the main backlight diffuser, which is why it lights the screen so unevenly. There are certain times when that secondary LED is on and when it is off. When it is on, it adds extra light near the left edge of the screen, which makes the notifications in that area brighter.
Try this. Turn on the Camera app and observe the buttons that appear on the second screen. Notice that the left-most (or bottom, if you hold it horizontally) button is NOT brighter at all? That's because the second backlight turns off when the camera app is running, and you only see the main screen backlight, which is even. Exit the camera app and you'll see the second backlight turn on and the bleed return. Open the camera app again and you'll see the bleed disappear, as the second backlight turns off.
Do another test. Hold the phone at an angle so the bleed from the second backlight is clearly visible, then go into the settings for the second screen, and turn it off while watching the left-most edge of the second screen - you'll see the "bleed" suddenly disappear, because the secondary backlight turns off (even though the main backlight is on). Turn the second screen back on while watching the left edge, and you'll see the bleed come back as the secondary backlight turns back on.
Yet another way to see it - power off the phone, then power it on while watching the left edge of the second screen. During initial boot, it will look perfectly even, no bleed, because the secondary backlight is off. But half-way through the boot process, the secondary backlight turns on, and you see "bleed."
Now, when the main screen is off, the ONLY thing lighting the second screen is the secondary backlight, so ALL you see is bleed (since the main backlight is off) which looks horrible.
The reason you don't see bleed at all in TWRP is because TWRP doesn't know that there is a second backlight and therefore it doesn't turn it on, since it doesn't know how.
To get rid of the "brighter left side" problem when the main screen is on, all LG has to do is issue a software update that turns off the secondary backlight when the main screen is on - I'm surprised they overlooked this obvious problem.
And here's the kicker - you know why you don't see the second screen bleed on the demo units in stores? Because the Retail Mode app turns the secondary backlight off, just like the camera app.
here's my issue, called again to T/mo and they're sending another RMA..Apart from that am having a defective proximity sensor...will update when the "new" phone arrive
That's not screen bleed. That's where the edge of the lcd panel meets the edge of the bezel around the front facing cameras. It's an unavoidable shadow.
I'm really picky about my phones, especially the screens, but I think you're honestly expecting the impossible. They can't NOT make a shadow there, given the arrangement of the secondary screen backlight and the camera bezel.
If that's your biggest complaint about this phone and the screen, then I think you're being too picky.
Mr. Orange 645 said:
That's not screen bleed. That's where the edge of the lcd panel meets the edge of the bezel around the front facing cameras. It's an unavoidable shadow.
I'm really picky about my phones, especially the screens, but I think you're honestly expecting the impossible. They can't NOT make a shadow there, given the arrangement of the secondary screen backlight and the camera bezel.
If that's your biggest complaint about this phone and the screen, then I think you're being too picky.
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I know am picky, we all should be with a $600+ smartphone, in the highest end gamma quality control must be precise. Apart from that I already posted a dead pixels thread and this one has dead pixels too...take a magnifying glass crank the brightness to 100% and watch very carefully in a dark, this is my second V10 and a third is on the way
Now dead Pixels are not acceptable. But that shadow will always be there no how many times you exchange it.
Mr. Orange 645 said:
Now dead Pixels are not acceptable. But that shadow will always be there no how many times you exchange it.
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That shadow was not there on the last phone and its really annoying cause it distorts any solid color that's displayed there, also it's only a "shadow" with light content, it's a bright spot with dark content. It looks worse in real life than it does in pictures
ZiCott said:
Same here, if only there was a way to invert the color from BLACK text on White backgroud, to WHITE Text on Black Background. The fade would not be noticeable.
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Search for " invert" inside the phones settings [emoji6]
Or go to Accessibility/Vison
It makes the pull down menu dam ulghee althou the rest looks great. [emoji53]
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get
H961...nothing for specific 2nd screen inversion
ǀcey said:
Search for " invert" inside the phones settings [emoji6]
Or go to Accessibility/Vison
It makes the pull down menu dam ulghee althou the rest looks great. [emoji53]
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get
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Sorry, I dont see it. I have H961N, and there isnt an option to invert 2nd screen colors on Stock ROM
ZiCott said:
Sorry, I dont see it. I have H961N, and there isnt an option to invert 2nd screen colors on Stock ROM
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Gross
That means our models r very radically different.
way much more of an extent than I have been realizing.
Or...u have an adware prob or it's hidden
I think when it comes down to basics...each flavor has it's own heart.
Yet..No matter the carrier and especially when it's a basic LG/LGE setting....it shuld b on all.
Forgive my lack of correct wording....
I bet if u can't see it ..the ..invert....setting maybe just hidden
Again...u r stock?
K now i think....
You should Try searching for "invert" with QuickShortcutMaker app https://play.google.com/store/apps/...G6PnXP4eFRw4Tw9vg&sig2=ujB0W4bySmI1c5Qzvof0KA
No I'm not pushing the app...I'm hoping it may enabling u to see the setting.
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get
arman3986 said:
That shadow was not there on the last phone and its really annoying cause it distorts any solid color that's displayed there, also it's only a "shadow" with light content, it's a bright spot with dark content. It looks worse in real life than it does in pictures
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You need to take use of their 3 RMA in 90 day policy and switch out from the V10 than.
gustav30 said:
I went through 2 V10s and ended up returning both and going back to my M8. Basically what I noticed was slot of backlight/screenbleed issues when in immersive mode of an app. Like a book reader for example. If the background color is white, up at the top of the screen there would be a gray/black hue leaking through.
Of course once you notice it, you see it in other applications that go into immersive mode. I think there is something happening where the 2 displays meet at the top when immersive mode kicks in.
It's mostly only noticeable when the screen is like 60% brightness or less.
Unfortunately that was a deal breaker for me, even though the rest of the phone was great.
What sucks is that I'm going to have to fight a restocking fee for this problem even though t-mobile store reps saw the problem as well
Sent from my HTC One_M8 using Tapatalk
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I noticed the same thing on mine. I hope they will fix it with a software update. I've noticed that it doesn't seem to happen as long as the second screen is active.