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Please help me, I played around with BBs yesterday and lost radio, so installed a stock FW with FlashTool, and got radio back again, but on some 4x BB.. Wanted the new 58 BB, and found out that a .. ..0.16 FW would give me that, so installed the polish one (found no other), and after that no response when touching the screen!
xRecovery is of course gone after "stocking" (also rooting?), but I have tried a number of FWs for FlashTool, and even FW directly from S-E using Update Service, but still my phone is next to bricked.. I am n00b and could very well have done something wrong unknowingly, and/or overlooked something, but what might that be, and what are my options?
Sounds like corrupted FW. Not a big deal cause without a cracked Bootloader, you realy can't screw the phone up.
Turn phone completely off.
Pop Battery - SIM card - Micro-SD card out.
Let it sit for a few minutes.
While your letting it sit, take your Micro SD card and Format it using your PC.
"not saying this is your issue but I have had the phone lock up and appear to be unresponsive due to a corrupt file on the SD Card and it fails to mount and gets stuck." If you have any files you want to save, copy them to your PC Hard Drive.
Reinsert your SD Card - Sim Card.
Plug your USB cord into your phone " LEAVE THE BATTERY OUT "
Start up SEUS " Sony Erricson Update Service ".
While holding the back button, reinsert the battery.
Follow the instructions and restore the phone to factory settings.
I hope this works for you as this should elliminate any problems that could have or would be occuring prior. If it doesn't, shoot me a mail and I will get with you on messenger for trouble shooting.
_-_- Press Thanks if its useful-_-_
Nope, didn't do it, touched the thanks-bottom anyway, because on my PC I can...
PM'ed xKrisx, but everybody are welcome with suggestions as I'm completely lost without my phone!
Edit while waiting, hoping:
Followed instructions above several times now, except
xKrisx said:
.. .. .. and restore the phone to factory settings.
Click to expand...
Click to collapse
no such option, wouldn't that be S-E-Android 1.6 ? In fact I see no other options in SEUS than accepting (or not) uneditable choices towards an update -and done-, so I suppose that's what was meant(?)!
Have tried a number of slight variations including SEUS update without sim and SD at all (was actually allowed that), but most noticeable difference was that first boot pre-choose English instead of Danish (my language), and still no response from touch screen, so can't select anything at all!
My phone shows evidence of "moderate physical pressure" (bought second hand with one corner missing), so I can't totally reject the possibility of a sudden HW digitizer breakdown though I think that would more likely have occurred while phone in use than while sitting on my mouse-pad.. No matter what, I would really like to exclude any SW related errors before moving to torx-driver surgery! Plz help guys!
Hi seek4
Did you ever find a solution for your touchscreen?
I have a 80 G9 (16GB) . It came with 3.2.79, I updated to 3.2.80 when it came out.
I successfully rooted 3.2.80 using information from this site.
This weekend I tried to update to the new 4.0.4. The update seemed to "hang", and I ended up forcing a power-off.
I subsequently used the recovery menu to do a full system format, and then tried to reinstall the 4.0.4 firmware - I've tried this a few times and each time it *seems* to be successful. After copying the AOS file to the device over USB, and selecting "ok", it says to leave the USB connected, a progress bar winds its way across the bottom of the screen, and then it reboots.
However, each time when it tries to boot, it just sits at the animated boot logo and never proceeds further. I've even tried letting it sit overnight - when I checked it in the morning after allowing it 6+ hours, it was STILL just sitting there rolling that bright bar across the "ARCHOS" logo..
I've tried to go back to 3.2.80, it gives an "update failed" on that every time I try.
I did the "remove developer edition" in the recovery menu, thinking perhaps the official firmware was balking on a 'rooted' device. Reformat, recopy AOS file, reboot, still no cigar..
I tried downloading the AOS file again, no luck..
Am I now the not-so-proud owner of a flat shiny brick? Is there some other procedure I can try? Has anyone else experienced this?
ANY advice or suggestions will be greatly appreciated.
If anyone needs more details or other info just let me know.
1. Download update .aos again (just to be sure)
2. Boot to recovery
3. Select Reset Android option
4. Install update
I hope this helps
gen_scheisskopf said:
1. Download update .aos again (just to be sure)
2. Boot to recovery
3. Select Reset Android option
4. Install update
I hope this helps
Click to expand...
Click to collapse
I've already done 2,3,4 several times. I managed to get a hold of someone at Archos that said that the file gets validated when it goes to update, and I'd get an error if it was corrupt. It doesnt give me an error there, it accepts the file.
As I'm currently on a slow hotel Internet connection, does anyone have an md5sum or sha1sum of their ICS .aos file I can use to validate mine against? (Annoying that Archos doesnt include a hash on their site)
Update .aos file is digitally signed (this also includes checksums of contents). If signature check fails recovery will not flash it.
My guess is that you'll have to give tablet to service unfortunately
tapatalked from Desire
In case anyone cares, I did in fact end up sending it back, and they sent me a replacement.
The replacement had ICS on it, and has in fact since OTA's another update without any problem.
Megadave123 said:
In case anyone cares, I did in fact end up sending it back, and they sent me a replacement.
The replacement had ICS on it, and has in fact since OTA's another update without any problem.
Click to expand...
Click to collapse
I cant believe you got through to support. I have been trying for the best part of 3 months and got no reply. I am new to XDA since I recently got a HTC Sensation. Saw that we have this section here for Archos G9s. Got my ''broken'' one out of storage and rooted and flashed it with a custom ROM. And it works again. Surprised since I had the exact same issue you got but I was not rooted when updating.
I have the GT-S7560M through Solo (Bell) and I rooted it shortly after purchase last year. I've been happy with the phone and for the last few weeks an upgrade notice has been appearing but would fail when applied. Some searching suggested the root was interfering. At first I started to look into un-rooting the phone, but then thought that a factory reset would be the simplest, least-risky solution. I had done a factory reset on my last Galaxy phone without a problem so it seemed like a safe choice. I backed up the contact info, etc with Kies (I don't use many apps so I didn't go all out ie Titanium Backup) and removed my SD card.
Now the phone boots to screen asking me to pick a language and press Start. Then it moves on to a black screen with the info bar at the top (clock, cell strength, data xfer) and nothing else. It is auto-rotating. The phone does react to touches with the buttons lighting up, but I can't get anywhere. Kies can see the phone, the phone number, the firmware version and all that. It reports Internal Memory as 84.83MB used of 1.58GB. I can navigate through the phone using Windows Explorer. I did a Restore with Kies but it doesn't seem to have had any relevant effect.
I am able to boot into CWM Recovery. I don't remember doing a back-up with it, and when I ask it to restore from either the SD card or the interal SD it says it can't mount.
At this point I would start thinking about taking the phone back to the store, but a flash counter appears during start-up and I'd rather they didn't see that for obvious reasons.
When I google I just get people who have bricked their phones. I just want my phone to work again. I'm not worried about modifying it further to achieve that.
Yoqui said:
I have the GT-S7560M through Solo (Bell) and I rooted it shortly after purchase last year. I've been happy with the phone and for the last few weeks an upgrade notice has been appearing but would fail when applied. Some searching suggested the root was interfering. At first I started to look into un-rooting the phone, but then thought that a factory reset would be the simplest, least-risky solution. I had done a factory reset on my last Galaxy phone without a problem so it seemed like a safe choice. I backed up the contact info, etc with Kies (I don't use many apps so I didn't go all out ie Titanium Backup) and removed my SD card.
Now the phone boots to screen asking me to pick a language and press Start. Then it moves on to a black screen with the info bar at the top (clock, cell strength, data xfer) and nothing else. It is auto-rotating. The phone does react to touches with the buttons lighting up, but I can't get anywhere. Kies can see the phone, the phone number, the firmware version and all that. It reports Internal Memory as 84.83MB used of 1.58GB. I can navigate through the phone using Windows Explorer. I did a Restore with Kies but it doesn't seem to have had any relevant effect.
I am able to boot into CWM Recovery. I don't remember doing a back-up with it, and when I ask it to restore from either the SD card or the interal SD it says it can't mount.
At this point I would start thinking about taking the phone back to the store, but a flash counter appears during start-up and I'd rather they didn't see that for obvious reasons.
When I google I just get people who have bricked their phones. I just want my phone to work again. I'm not worried about modifying it further to achieve that.
Click to expand...
Click to collapse
You have posted in wrong section
BTW your solution is just flash stock Rom via ODIN , your problem will get solved.
BTW your solution is just flash stock Rom via ODIN , your problem will get solved.
Click to expand...
Click to collapse
I've just finished doing that, and it appears to have worked.
For anyone else with a similar problem who finds this thread:
- Go to the FAQ here: http://forum.xda-developers.com/showthread.php?p=45767157#post45767157
- Download Daver18qc's root kit at the link provided (you'll have to scroll down to the second post). You want this to get Odin; don't worry about the zip's other contents.
- Go here: http://www.sammobile.com/ and register. It's free and all it wants is an e-mail and your country.
- Go here: http://www.sammobile.com/firmwares/ and type s7560m in the search box. The list will automatically update. I'm a Solo customer and chose 'Canada (Bell Mobile)'. When I first tried this in Firefox I would get a screen telling me I wasn't logged in. I tried it in IE (which I never use and so is 'clean') and the download went through.
- Go back to the FAQ http://forum.xda-developers.com/showthread.php?p=45767157#post45767157 and scroll down to 'Short Tutorials' and 'How to Flash with Odin:'.
- One thing it leaves out is that when you boot into Download Mode, you will first get a warning screen that asks you to either press Volume Up to continue or Volume Down to abort and reboot. Not a big deal but it caught me off guard. Odin will not detect the phone until you get past this screen.
- Continue with the Tutorial. After it is done you will have to setup the phone again. But at least it's working now.
Hi,
I'm a new member here.
8 months ago, I purchased two "Samkimoke T710 LA-I" Android phones. It has Spreadtrum SC6820, Mail 300 GPU, 256 MB RAM, MTK6517, Camera (idk spec needed for driver? I guess).
(I know the above from an App I installed in another T710 mobile.)
The OS was said to be "4.0.2" in 'About Device', i personally think it's Android GingerBread though.
Today, I got a miss call, and after that I just pushed the Power button (to turn the display off), it did so. Now the thing does NOT start, no display while charging.
I've googled a LOT, I tried other batteries, connected mobile to USB and then inserted battery, as was said online, nothing came, I also tried Volume buttons + Power button, and also charge to Power Outlet trick. Nothing worked.
After that I went to a local repair shop, after checking it he said the phone does boot, but is not starting (i think he was referring to it's ROM), he said "he would try to re-install a software", from what I understood, he wanted to flash it or something.
So the questions are:
1. Was my phone "dead" or "hard brick" with OUT any problem/s (just out of nowhere) ?
2. Can i flash it (or even any "hard brick" Android device) myself, and expect it to work? If yes, how?
3. Where can i find a custom ROM this manufacturer used (or it's alternative)? What tool should i use to Flash?
(i guess, personally, driver issue will arise in these cases) I checked the Samkimoke DOT com website, their service is available in China only, and NO Email given for me to ask question about their custom ROM)
Thank you ...
(You can say I'm too greedy to forget that .. i can't throw a device that was working in the morning, and that's just 8 months old )
What's happening here?
I left it for the shop to flash (I've never flashed an Android before), and also since it's Chinese Android - I was unsure of the ROM. So he said he tried to flash it (or flashed it) but it still isn't booting!
Back home, I pressed the Power Button, and I noticed this.
http:\\i.share.pho.to/e7653bef_o.png
1. Before Pressing Power Button
2. After Pressing Power Button (the display starts, as if trying to display something)
3. The display fading away (back to off state -- state 1)
4. Back to State 1
All this happens within a second. Is the phone trying to launch the ROM and not finding it or something? Does the above mean it's not the Hardware issue?
I downloaded the MTK Droid Tool and it does NOT show any info, it doesn't detect it at all.
What should I do in such cases?
Thanks ....
Umm.. Am I posting this in the wrong forum section or something?
stream13 said:
I left it for the shop to flash (I've never flashed an Android before), and also since it's Chinese Android - I was unsure of the ROM. So he said he tried to flash it (or flashed it) but it still isn't booting!
Back home, I pressed the Power Button, and I noticed this.
http:\\i.share.pho.to/e7653bef_o.png
1. Before Pressing Power Button
2. After Pressing Power Button (the display starts, as if trying to display something)
3. The display fading away (back to off state -- state 1)
4. Back to State 1
All this happens within a second. Is the phone trying to launch the ROM and not finding it or something? Does the above mean it's not the Hardware issue?
I downloaded the MTK Droid Tool and it does NOT show any info, it doesn't detect it at all.
What should I do in such cases?
Thanks ....
Umm.. Am I posting this in the wrong forum section or something?
Click to expand...
Click to collapse
i don't think this is your fault, its just the faulty Chinese firmware is terribly developed and half of the time this happens to all Chinese phones. they decide not to work anymore or the usb drivers decide to not like your computer anymore. if there is not life from the device (no boot, no recovery) then its hard bricked. the only why you could fix it is using a jtag and finding the firmware online for your specific device and using that to write the Firmware back onto your device. but that can cost lots of moola $.
stream13 said:
I left it for the shop to flash (I've never flashed an Android before), and also since it's Chinese Android - I was unsure of the ROM. So he said he tried to flash it (or flashed it) but it still isn't booting!
Back home, I pressed the Power Button, and I noticed this.
http:\\i.share.pho.to/e7653bef_o.png
1. Before Pressing Power Button
2. After Pressing Power Button (the display starts, as if trying to display something)
3. The display fading away (back to off state -- state 1)
4. Back to State 1
All this happens within a second. Is the phone trying to launch the ROM and not finding it or something? Does the above mean it's not the Hardware issue?
I downloaded the MTK Droid Tool and it does NOT show any info, it doesn't detect it at all.
What should I do in such cases?
Thanks ....
Umm.. Am I posting this in the wrong forum section or something?
Click to expand...
Click to collapse
Sounds like a hard brick to me, too. Since you didn't "tweak" the phone in any way, it's not your fault. You can do only 2 things: either go to another service shop and ask for repair, or find a toolkit and the necessary firmware files to flash it on your own. From what you're describing, it seems like the firmware is all messed up.
Okay, thank you .. and I didn't tweak it, it just simply stopped working.
the only why you could fix it is using a jtag and finding the firmware online for your specific device and using that to write the Firmware back onto your device. but that can cost lots of moola $
Click to expand...
Click to collapse
find a toolkit and the necessary firmware files to flash it on your own.
Click to expand...
Click to collapse
Where can I find/buy this thing called jtag? Or is it simply the same thing as "jig"? If not, How much would it cost?
Since I bought two of them, I have another T710 mobile (same manufacturer) working with me. I'm kinda scared for it too, should I use CWM or something and back it up right now?
Back to the topic, the working mobile has MTK6515 (as opposed to MTK6517 that the damaged one has), can I still backup/extract the image of one to use in the damaged Android phone?
Thank you ...
So, i was inserting and ejecting this device back and forth, and this time, the device decided to show up in the Device Manager, At 1st, it showed up in the Other Devices, then under the "USB Controllers" as "Unknown Device":
http:\\i.share.pho.to/80f316eb_o.png
It was still not showing up in the MTK Droid Tools, although i had installed already MTK65xx drivers. Then i installed the SpreadTrum Phone Driver, and after connecting the device, i pressed Power + Volume [+] button, and it showed up under USB Controllers as "SPRD COM Enumerator".
http:\\i.share.pho.to/3001fb77_o.png
At first, it said "The device is working properly":
http:\\i.share.pho.to/1ad975d3_o.png
And then it refreshed again and said "The device cannot start":
http:\\i.share.pho.to/dd9ee409_o.png
So this means my phone is SpreadTrum phone so maybe that's why it did not show up in MTK Droid Tools?
Which Programs are available to backup and flash Spreadtrum phones?
Thank you. .....
EDIT: I pressed the Power button in my other t710 phone, and it also does the same blinking as the damaged one does. So that means the phone was, i guess, testing if it's "on" and should display or something, and since it has no contents or has, as a member pointed out, a damaged firmware, it's not working properly..
stream13 said:
Okay, thank you .. and I didn't tweak it, it just simply stopped working.
Where can I find/buy this thing called jtag? Or is it simply the same thing as "jig"? If not, How much would it cost?
Since I bought two of them, I have another T710 mobile (same manufacturer) working with me. I'm kinda scared for it too, should I use CWM or something and back it up right now?
Back to the topic, the working mobile has MTK6515 (as opposed to MTK6517 that the damaged one has), can I still backup/extract the image of one to use in the damaged Android phone?
Thank you ...
Click to expand...
Click to collapse
a Usb jig and a JTag/Riff box are a little different. usb jigs are used for only samsung to force the device into download mode, otherwise known as a easy way to get into download mode. the Jtag and riff box's attach pins to Certain parts of a phone or another device and it Write firmware onto that device since its corrupt or does not want to turn on. these can cost up from $100-200, i would just get another phone my friend .
So, although it shows under Device Manager, I'm already screwed with this device? Can I not flash it by using a Computer?
Thank you ..
stream13 said:
So, although it shows under Device Manager, I'm already screwed with this device? Can I not flash it by using a Computer?
Thank you ..
Click to expand...
Click to collapse
Nope, from what i understand when a device is hard bricked or you have nothing showing, the OS is corrupt and that means the USB drivers are Screwed up so it wont recognize your device.
Hmm ... I have flashed it a couple of times, and it's not starting because I don't have the right ROM It gives the usual short vibration when I press power button to start it. The screen is not displaying anything, as expected. and there is no light.
The device is SpreadTrum and the screen size is 4.3 inch, the roms I downloaded either seem to be that for 3.5 inch or 5 inch
1. Is there something like Custom Barebone ROM which will "work on any device"? OR at least compatible ROM?
[ I purchased the phone for 5860, "repairing" it will cost me 1500 So I'm trying to not go to the repair shop. ]
--------------------------------------------
2. I rooted my working phone with vroot, and used adb to backup the images, the total size is 309 MB, trying to flash it in my device, it's giving me "Failed: Download size is over it's partition" error or "Failed: Operation Failed" error.
Regardless of which FDL.bin file I use, my PAC always gives errors. And those that I download from the web flash fine.
(I'm using ResearchDownload -> Packet option, it makes the PAC file, but the flashing process always results in errors.)
Is there some proper Guide to make the PAC file?
Thanks ...
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
Click to expand...
Click to collapse
What do you have on your phone that you are worried about deleting? If it's contacts that should be saved with your google account. If it's pictures, you should keep dropbox installed so it always backs up your pictures. Now here's how to save your phone. Factory reset it. That's your only option.
You ask
i7vSa7vi7y said:
What do you have on your phone that you are worried about deleting? ... If it's pictures, you should keep dropbox installed so it always backs up your pictures. ...
Click to expand...
Click to collapse
I originally stated
roboshawn said:
Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose.
Click to expand...
Click to collapse
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
roboshawn said:
You ask
I originally stated
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Well looks like the only thing you can do is not repeat the same mistake. Factory reset your phone set it up and get dropbox or google drive also root your phone and have usb debugging.
roboshawn said:
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Ok. This is how it went.
I reset to factory defaults.
I enabled USB Debugging.
I rooted my phone using the guide over here How to root i545vrufnk1.
I tried various recovery photo/file programs such as Myjad, Yodot, Tenorshare, etc. These programs advertise that they can restore photos after a factory reset. None of them found my old photos. I didn't pay for any of these - I was just using their trial versions. If anyone has used one of these or something like it and had it succeed after a factory reset - please let me know.
I set up Google+ backup.
Next step I'll probably take as additional precaution is to setup the Samsung account service.
To reiterate - this is utterly frustrating that the Android Device Manager remote lock solution does not work for these phones - it goes so far as to tease you with the functionality, but essentially permanently lock your phone.
For anyone else looking to solve this problem - you may or may not have success depending on if you have a samsung account or usb debugging already on or a phone that is not exactly an I545, check out these links:
[RESOLVED] HELP please!! Unable to unlock device locked by Google Device Manager
How to Recover Photos and Data From a Keylocked Android Phone
Samsung Account
Good luck and fix your stuff - Samsung and Google!!!
If you reboot to recovery you should be able to use adb to pull files even without debugging turned on is the OS?
I'm having the exact same problem on my nexus 10 did you ever solve it? Seems really stupid that the adm lock function is so broken
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
change the lock pattern from settings
Go to settings>security and change your home lock screen.This worked for me.
ADM - Blessing and a curse?
Ok so yesterday my wife's phone was stolen out of a car. First we had AT&T shut down the services. According to the history, the attacker actually tried to access Paypal, and tried for a couple of minutes and gave up when he didn't get anywhere. He sent a password reset, that didn't go through. Then I found the ADM and turned on the Lock-screen with a message to call me. According to those who found the phone, the attacker apparently threw the phone underneath a car in a parking lot. The ADM-lock screen allowed them to call me... "Thank you 'Google!'"
Now to the bad news: I cannot get it to 'UNLOCK!'. No password I put in works. And when I attempt to reset the lock I get: "Since Google has verified that a screen lock is already set, the password you entered won't be needed". I guessing this means that it won't alter the password or it can't. Many people all over the internet have come up with all sorts of ideas for this. But I don't see anything 'satisfactory'. Besides just a complete 'reset'. So I really have killed the phone I just recovered? Meaning the ADM is also a 'Curse'? With sarcasm: "Thank you 'Google!'"
This is a Samsung Galaxy S4 Active SGH-I537. I've already attempted to hook up an USB cable, I see nothing. I'm pretty sure that USB debugging is not enabled.
I can enter the password 15-20 times, it never offers me for a 'forget password'. It sometimes says that I need to wait 30 seconds. It keeps tract of how many so-called bad attempts.
PS: I got it... After 30 guesses. The first password apparently stuck. Apparently I wasn't thinking too much, and I put in 'dude'. LOL. And it is now unlocked.
You are living my Exact Story!!
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
Click to expand...
Click to collapse
This might work
KateJuleLynn said:
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
Click to expand...
Click to collapse
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
NITLOC1 said:
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
Click to expand...
Click to collapse
This method WILL delete all data that is on the device! This will only not happen if your using a custom recovery solution!
Please be careful when giving advice.
If you log into the Android device manager website, it will assist you in unlocking your device. You can set up a password to bypass the pin lock, and make sure you don't lose your data
Sent from my SCH-I545 using Tapatalk
Can you just not flash system... I know there is a nc5 emergency no wipe for odin.. should be one for other firmwares, no?
Samsung SM-T531 Google locked
Hi All
Customer came in with a tablet that was stolen, google locked by her, but later recovered.
In short, this is where i'm at. ADM with her login details, unable to remotely unlock.
When blocking she used a password and device is asking for a PIN instead.
Device wont boot into recovery mode to factory reset.
Cant access device to connect to a network..
I cant think of another way around this.. ANYBODY, PLEASE HELP?
Android Device Manager Samsung Resolution
I read this in another forum, can't remember exactly where but if its your Samsung device use the find my Samsung app. Lock you phone then it may take a minute but the Samsung proprietary app will take over and lock your device. This will allow you entry into the device. Set the screen time out for 30 min then backup your device. This worked my Samsung Galaxy Note 3.
My phone did not originally have a lock screen until i used the Android Device Manager. Each time I entered the password it was incorrect. I wasn't presented with an option to enter my email after 5 attempts either. After completing this procedure the option to remove the lock screen was still unavailable as I didn't know the password that was set. I was able to backup my device and reset.
Hope this helps
how can you able to unlock when it is locked by ADM??
Same thing with my Galaxy S5. Many, many times of password & pin incorrect over 5 days, 8 hours of phone & online with AT&T and Samsung and in-store visits. Finally, I did Findmymobile again. The unlock feature never did show up on the left side, but I right (I think) clicked on the location when it found my phone and unlocked it. I was so surprised that I didn't even realize my home screen was visible for at least a half minute. It's worth a try, 'cause I did the same stuff as all of you have said without any good results.
This worked!
microi said:
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
Click to expand...
Click to collapse
I left my device at a Starbucks and didn't realize until I got home. I went into my Google account to change password and found I could locate my locate and lock it so I did. It located the device exactly where I left it - at Stuckbucks. So, I went back in the morning to recover it...with a locked home screen with my message on it. Unable to unlock directly on the device. I went back home to research this on my desktop. Google Account doesn't have unlock device feature so I used the search engine and found this forum. I followed the instructions and bingo, my device is now unlocked! I was about ready to get a new device!