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Every time I turn wi-fi on, it simply says "Unable to scan for networks". Does anyone know how to fix this. I hard reset and that didnt help.
Try a full power outage. Pull the battery. Sometimes you need to clear voltage from hardware (especially radios) in order to clear the glitch.
If you find it necessary to do this a lot, there is a deeper problem.
If this fails, take it into the store.
I took it to the store and they said its a known bug.
They said they are fixing it in an update soon.
I don't know if its true...
Sent from my Evo 3D using the XDA App
I had the same problem, it started when my phone dropped below the threshold for the power saving mode, I believe I went into those settings and disabled some things and got it working after a reboot (turn fast boot off)
spookytay said:
I had the same problem, it started when my phone dropped below the threshold for the power saving mode, I believe I went into those settings and disabled some things and got it working after a reboot (turn fast boot off)
Click to expand...
Click to collapse
I tried all that and its still doing it...
I'm just going to wait until the bootloader is unlocked and then flash Cyanogen mod 7 when he makes it for the Evo 3D
I'm having a similar issue, my wifi goes into sleep mode and says "unable to connect to wi-fi" when i wake the phone up, but then immediately connects back to wifi. I tried changing the wi-fi sleep setting in spare parts, but nothing fixed it.
nhutpham said:
I'm having a similar issue, my wifi goes into sleep mode and says "unable to connect to wi-fi" when i wake the phone up, but then immediately connects back to wifi. I tried changing the wi-fi sleep setting in spare parts, but nothing fixed it.
Click to expand...
Click to collapse
Yup, this is the exact same problem I have been having!
Did.you try a data wipe???
Locked & Loaded
nhutpham said:
I'm having a similar issue, my wifi goes into sleep mode and says "unable to connect to wi-fi" when i wake the phone up, but then immediately connects back to wifi. I tried changing the wi-fi sleep setting in spare parts, but nothing fixed it.
Click to expand...
Click to collapse
Do you have wifi set to "never sleep" in wifi settings??? Also if your running spare parts+ it also has an option to set wifi to never sleep. Also are you running any apps that puts the phone to sleep??? Also in display settings try changing your screen off time to 10 min.
Locked & Loaded
I tried the "never sleep" setting in spare parts, but the setting doesn't hold when I exit the program and open it again, it goes back to "android default". I don't see anywhere in the phone wi-fi settings to change the sleep options.
I'm unaware of any apps I'm running that put the phone to sleep, and I'm not sure what the display settings accomplish but I can try it.
None of this happened before, only thing that really has changed for me is that I got the iGrip car dock and the phone has seen dock mode a little bit. That and I went to a house with spotty wi-fi and my phone would connect and disconnect at the range of the router. I've had other issues with app/camera freezing, I'm hoping it's sd card related or perhaps due to ota's not taking correctly. I'm gonna try a sd card format/phone data reset to see if that remedies all the issues, otherwise I might go in for an exchange.
speedy0339 said:
I tried all that and its still doing it...
I'm just going to wait until the bootloader is unlocked and then flash Cyanogen mod 7 when he makes it for the Evo 3D
Click to expand...
Click to collapse
BS. You shouldn't have to wait for a custom rom for your phone to be running normal. Take that **** back again.
Sent from my 3rd Dimension of Evolution
This happens to me. I have noticed it only happens if I have had my phone get below 30% battery at some point and the power save mode kicks in. For some reason it is not switching it back once power save mode is disabled.
Sent from my iPhone with the bigger GeeBees.
The setting isn't located under Wi-fi, look under Power, you should see the options in there. Turn power saver off, or adjust it's settings, and see if that helps, I wouldn't use spare parts
I did a full phone/sd card reset, and the problem STILL exists for me. Spare parts did restore itself as one of the applications that got restored, I uninstalled it without running it though. My phone settings seem to have gotten reset as well. I don't get it, my phone was fine even with spare parts installed before.
I might try another reset and see if spare parts still restores itself.
nhutpham said:
I did a full phone/sd card reset, and the problem STILL exists for me. Spare parts did restore itself as one of the applications that got restored, I uninstalled it without running it though. My phone settings seem to have gotten reset as well. I don't get it, my phone was fine even with spare parts installed before.
I might try another reset and see if spare parts still restores itself.
Click to expand...
Click to collapse
Are you.running spare parts plus??? Also the settings for the wifi never sleep is located in settings/wireless networks/wifi settings. Then hit menu and select advanced then choose wifi sleep policy. Also make sure best performance is selected.
Locked & Loaded
Ah, I didn't see that menu, thanks!
Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
Before the recent update my wifi will not turn on or off. The switch in settings is greyed out and it constantly says "wifi turning on". The switch in the quick settings panel is also greyed out. Tried re booting several times but the prime boots up already saying wifi turning on. I did do the wpa supplicant mod and it worked perfectly for 5 days. All of a sudden, nothing. I switched back to the original supplicant file. I also updated to .13. And it is still saying wifi turning on. I am Bluetooth tethered right now and it is the only way for me to connect online. Does anybody have suggestions on what might be my problem?
Edit: Also tried switching in and out of airplane mode, switching wifi on/off in power settings widget.
Did you try a hard reset by holding down the bottom volume button while holding down the power button. Keep the buttons down until you read further instructions in the top left corner. This will wipe out every thing so back it up first.
I ended up doing the factory reset through the settings menu and when i booted up the same thing happened WiFi would stay turning on. Used it to set my homescreen up for ten minutes and wifi was still not working. I let it be for a while. I woke it up and it showed wifi connections. Very strange. Much relief after not having wifi for 5 days. Ad hoc networks are showing up as well. Not sure why because I switched back to my original wpa supplicant.
I had the exact same issue :O mine happened when i was connection to a wireless acces point, whilst connecting, my tab rebooted.
After the reboot, i wasn't able to connect or do anything and just like yours, the wifi option was grayed out. And said 'connecting'.
Tried everything.... in the end the only thing which helped was a factory reset :/
odd i'm having the same problem now wifi was always grayed out tried to fix it wound up doing a factory reset but now i'm stuck with the wifi turning on problem. Tried doing another factory reset, restarting switching airplane mode on and off nothing has worked. not really sure what i can do besides waiting to see if it starts to work like yours did. Anyone else seeing this problem and if so how did you solve the problem.
WiFi Stuck Turning On
The WiFi was working just fine and then I had one of the many random reboots-- now no matter how many reboots and airplane mode toggles nothing. I should add I have a BCOKAS series Transformer. Sounds like another factory reset (done that a few of those already with this unit) won't do any good. Really getting tired of this...
Possible Solution
I may have found a solution to the problem of Wifi being stuck turning on. Now i can not promis that this will work for you or that it won't make it worse but i was stuck with the wifi continually "turning on" and no number of cold boots, factory resets, or airplane mode toggles was fixing it. I was just about ready to get a new RMA when i saw this thread and thought i would give it a shot. http://forum.xda-developers.com/showthread.php?t=1492887
The first thing i did was go to ASUS support download page and got the current version of my tablets OS (at the time it was the .14 version) I unzipped the file and placed the blob file in the "SDCard" folder on the internal storage.
I then followed the instructions on this tread http://forum.xda-developers.com/showthread.php?t=1492887 of how to intall a different version of the OS on your tablet. Make sure to have the tablet on and USB debugging mode on. Load up adb shell and use the code provided in the thread to update the tablet using the file located on internal storage
It's
su
dd if=/sdcard/blob of=/dev/block/mmcblk0p4
This will take a while but when its finished mine returned numbers different then the ones listed on the thread i'm sorry but i was unable to copy them down at the time. I took the chance and rebooted the tablet anyways. (My thought was i was missing some files that would normally be there so the number return was different then say someone just downgrading with all the working file there but i honestly don't know for sure.)
The tablet shutdown fine and rebooted showing the ASUS progress bar this also took several minutes before it finished. Once the tablet finished booting up the wifi was on and i was able to connect to my network with no problems. I was then promptly able to update my tablet to the new version .15 so this will not remove your ability to get updates. This process did not erase anything on my tablet. I had recently done a factory reset so there wasn't many changes i had made, i only installed titanium backup to restore some apps, but when the process was finished all the apps that i had installed remained. Again i can't say if this will be the case every time.
This problem has been driving me nuts for days now making my tablet a nice paper weight, i hope this solution helps to solve this problem for others. Let me know if there are any questions and i will try to be more clear in what i did.
wpa_supplicant
Changing permissions for /system/bin/wpa_supplicant by using chmod 777 /system/bin/wpa_supplicant and then turning on wifi from settings seemed to work for me, but might not work for others. Please try. (at least there's no need for hard reset)
somebody3928 said:
Changing permissions for /system/bin/wpa_supplicant by using chmod 777 /system/bin/wpa_supplicant and then turning on wifi from settings seemed to work for me, but might not work for others. Please try. (at least there's no need for hard reset)
Click to expand...
Click to collapse
how do i apply this ? i need to check it ...
Extremely intermittent and hard to pin point problem I'm having with my I9100 and wifi...
I am using the Chameleon ROM 3.0.2 with Dorimanx 8.16, but this also occurred with Chameleon 3.0.1 and Jeboo 2.1.
This has only happened in the last few weeks, and there have been no changes to the phone or my home network to bring this on, and everything worked absolutely fine before. I decided to spend some time this afternoon trying to sort this out, and I've gotten no where.
On a fresh boot I can connect to wifi fine, and provided the phone stays awake, I can use the internet fine. But when I put my phone down and leave it to go into sleep, often when I wake the device back up, the wifi will be connected, but the signal icons will have turned grey, and nothing will work. Sometimes when this happens the phone will automatically drop and reconnect to the wifi, and others it will remain stuck and I have to reboot the phone. But sometimes this doesn't occur at all, and the phone wakes up and wifi works fine.
I have definitely checked the Advanced Wifi settings and the sleep policy is set to Never.
When this happens, the data connection doesn't take over, it's as if the wifi remains connected but somehow decides to refuse all connections. SMS and phone calls still work fine.
I have done several factory resets, and I am currently running the phone with nothing but the default apps in Chameleon 3.0.2.
I just signed into my Google account, opened Google Play to update things like Hangouts, Maps, Search etc, and I hit Update all, then locked my phone and put it down. When I picked it up again not 3 minutes later, all the updates had failed as the wifi had crashed(?).
I have tried another router, and it still happens. All other devices connected to either router have been fine the entire time (my laptop, desktop PC, Samsung Smart TV, Nook color with CM7 and an Amazon Kindle).
I have seen a couple of other threads about this, but none of them had any answers in, they were just left with people asking about it and not getting anything concrete. Is this going to be some kind of hardware problem and the only fix is a new device?
I'm at my wit's end here, it's driving me up the wall, I'd really appreciate any ideas.
EDIT: Being an eejit, I only just found this thread http://forum.xda-developers.com/showthread.php?t=2161978 I can't seem to delete this post, so I'll just leave my apologies here, please can an admin/mod delete this thread? I'll post in the other thread I linked to above.
Hi,
This morning I randomly decided to update my firmware (as per Sony's incessant reminders). I updated to 17.1.1.A.0.402, as it was what Sony's updating app was telling me the latest firmware was. I updated as instructed on my tablet, wirelessly. The update was successful and totally uneventful -- no incidents whatsoever.
However, immediately after my update, my wifi dropped, and after that, I couldn't reconnect to *any* wifi network whatsoever. I toggled on/off, and the wifi would reconnect for a matter of seconds, maximum 2-3 minutes before dropping and never reconnecting again. To reconnect to wifi, I'd have to toggle off/on again and then would have seconds to try and load a page (but would never succeed)
So, I updated the firmware again, this time using the update application for the Mac since my tablet could no longer connect to wifi.
I successfully updated to 17.1.2.A.0.314.
Still the same wifi dropping and not coming back issues.
Then I tried "repairing" my software from the Mac, which I'm lead to believe erases everything and flashes with the most recent firmware.
Still had the same wifi issues.
Then I tried an erase/factory reset directly from the tablet.
I still have the same wifi issues, but they don't kick in within seconds anymore. Now after several minutes, the wifi will drop and not come back.
Any suggestions for a fix? I'm as of yet unrooted, and would like to remain that way if possible...
Thanks!
I would suggest a factory reset after flashing the update. Might solve your problem.
Before that you could try to delete your Wi-Fi and set it up again...
Vaetheran2107 said:
I would suggest a factory reset after flashing the update. Might solve your problem.
Before that you could try to delete your Wi-Fi and set it up again...
Click to expand...
Click to collapse
Thanks for your help
"Repairing" from this Mac app is flashing the update, correct? It erased and then flashed anyway. Had to set up the tablet like it was new. Is that not a factory reset?
In any case, I did a factory reset immediately afterwards, from the settings screen of the tablet, as mentioned above.
By "delete your wifi" do you mean "forget" the networks I'm trying to connect to? If so, I've done that many times, and have had to re set up my wifi networks anyway upon each factory reset/flash/erase.
So I think I tried what you suggested, and no dice, unless I've misunderstood?
Perhaps worth noting: I'm using the accompanying Sony Bluetooth keyboard.
Wifi seems to stick around a bit longer when Bluetooth is toggled off (no keyboard), though I could use the Sony keyboard before the update, no problem at all.
Yes that was what I ment.
Sorry it didn't help solving your problem.
Seems like you should call Sony.
It's the Bluetooth. Wifi and Bluetooth are on the same chip and won't work at the same time. It's a hardware fault with pretty much every Android system I've used. Turn off the Bluetooth and your wifi will be fine.
Thanks for your reply – though it was possible to use the bluetooth keyboard at the same time as wifi before the update.
Bluetooth keyboards would be pretty pointless if you couldn't use wifi at the same time as you use the keyboard, wouldn't they?
Between the Sony Xperia Z2 tablet, a Samsung Galaxy Tab S, and an iPad, I've used all with bluetooth keyboards + wifi without issues (until this firmware update on the Z2).
Use 5GHz Wifi, then the problem will be solved.
Sounds like you have been lucky so far and due to the small amount of data a bluetooth keyboard transmits. Bluetooth headphones are always transmitting as is wifi when watching hd youtube videos. They will always interfere with each other, but only every minute or so. Google the problem and you'll see its pretty universal.
heathr said:
Hi,
This morning I randomly decided to update my firmware (as per Sony's incessant reminders). I updated to 17.1.1.A.0.402, as it was what Sony's updating app was telling me the latest firmware was. I updated as instructed on my tablet, wirelessly. The update was successful and totally uneventful -- no incidents whatsoever.
However, immediately after my update, my wifi dropped, and after that, I couldn't reconnect to *any* wifi network whatsoever. I toggled on/off, and the wifi would reconnect for a matter of seconds, maximum 2-3 minutes before dropping and never reconnecting again. To reconnect to wifi, I'd have to toggle off/on again and then would have seconds to try and load a page (but would never succeed)
So, I updated the firmware again, this time using the update application for the Mac since my tablet could no longer connect to wifi.
I successfully updated to 17.1.2.A.0.314.
Still the same wifi dropping and not coming back issues.
Then I tried "repairing" my software from the Mac, which I'm lead to believe erases everything and flashes with the most recent firmware.
Still had the same wifi issues.
Then I tried an erase/factory reset directly from the tablet.
I still have the same wifi issues, but they don't kick in within seconds anymore. Now after several minutes, the wifi will drop and not come back.
Any suggestions for a fix? I'm as of yet unrooted, and would like to remain that way if possible...
Thanks!
Click to expand...
Click to collapse
I also have the problem but my tablet has 3 days of new it was working perfect the I update to 17.1.2.A.0.314 and the it kick me of the WiFi in the configuration it stays on obtaining IP address and never get it I have to restart the tablet and then the WiFi connect like nothing I turned off today I turn it on and the problem again appear >.< this time I restarted the modem and it worked.
So I don't have idea what happens first time restart the tablet work now restart the modem worked.
I will try changing to 5ghz to see if the problem it's solved or go to warranty it only has 3 days!!!
WiFi and bluetooth
Wing00w0 said:
I also have the problem but my tablet has 3 days of new it was working perfect the I update to 17.1.2.A.0.314 and the it kick me of the WiFi in the configuration it stays on obtaining IP address and never get it I have to restart the tablet and then the WiFi connect like nothing I turned off today I turn it on and the problem again appear >.< this time I restarted the modem and it worked.
So I don't have idea what happens first time restart the tablet work now restart the modem worked.
I will try changing to 5ghz to see if the problem it's solved or go to warranty it only has 3 days!!!
Click to expand...
Click to collapse
Hi, here's my experience with my Z2 tablet, unrooted. I too have had wifi problems: after using the tablet fine for a while, with a strong signal, the tablet drops out, then wifi access stalls whilst "Obtaining IP address". I sometimes use a Bluetooth Microsoft keyboard, but have had the wifi drop out when I have Bluetooth off.
The only reliable (so far) solution I have found is to move to a static IP address. Not ideal, and perhaps not much help when travelling, but an OK workaround for a home or other wifi network where you have admin access to the router.
Hope that helps. Apologies if my newbie post is naive.