[Discussion] Samsung Reportedly Considering Selling Refurbished Galaxy Note 7 Devices - Note 7 Guides, News, & Discussion

It seems as though Samsung has about 4 million Galaxy Note 7 devices that they don't know what to do with. Doubtful they'd set flames to a pile of these phones (as done previously with defective phones), as the Note 7 is so expensive. 4 million devices x almost $1,000 per device... you see how much cash they'd be losing on top of what they've already lost.
Apparently, Samsung has been considering reselling all recalled Note 7's in emerging markets like Vietnam and India. If the relaunch is executed, the refurbished phones will go on sale sometime next year.
There are no details on how Samsung is deeming recalled Note 7's "safe". Samsung engineers still are yet to find the true cause of the battery malfunction.
Source: Digital Trends
http://www.digitaltrends.com/mobile/samsung-refurbished-galaxy-note-7/
Personally, I don't think it's wise to relaunch a potentially dangerous product when the root cause it still unknown. I'm a bit of a hypocrite, considering I'm still hanging on to my recalled Note 7. The chances of a single device malfunctioning is extremely close to zero, but when reselling 4 million recalled phones, it is likely reports will start emerging again.
I'm very skeptical of this move if true. Samsung MUST find the root cause before it decides to refurbish and resell.

LOL!
One cannot make this stuff up.......

whoofit said:
LOL!
One cannot make this stuff up.......
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As long as they pinpoint the problem, it shouldn't be an issue.
I'm sure they'll have to reassure customers SOMEHOW if they relaunch, so more details to come I guess.
However, based on Samsung's latest announcements, they haven't found the root cause.
If they mess this up a THIRD time, they are done.
I get that they'd be losing A LOT of money by scrapping the Note 7 entirely, but it's really ill advised to relaunch. It would probably be better to take apart the components and put them into a different device and sell THAT.
At least in that case they would be getting rid of that faulty battery.

Quite crazy if true.
Although, if they did manage to nail down the problem and sell the refurbished units at a lower price, I might consider a purchase.
*if* it happens.

Yes please!
They won't be able to do this (due to existing bans etc) and not sure how they'll get round the barred IMEI numbers, but if they can pinpoint the problem, change whatever needs changing (circuitry, battery etc) then why not. I'd buy one straight away!
Come on Samsung do it!
I can't see why this would be any worse than them releasing the S8. Whats to say the problem isn't genetic!!!

Spike96 said:
As long as they pinpoint the problem, it shouldn't be an issue.
I'm sure they'll have to reassure customers SOMEHOW if they relaunch, so more details to come I guess.
However, based on Samsung's latest announcements, they haven't found the root cause.
If they mess this up a THIRD time, they are done.
I get that they'd be losing A LOT of money by scrapping the Note 7 entirely, but it's really ill advised to relaunch. It would probably be better to take apart the components and put them into a different device and sell THAT.
At least in that case they would be getting rid of that faulty battery.
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I'd say they will be OK releasing the Notes back in to the wild in certain nations that are not comprised of Nannies. I am also glad to still own mine. If thet re-release them I think we can rest assured it will not be in the NA, UK or Euro markets....ever again.

If there's a Note7 market, no matter how small... That could only be good for Note7 development, updates etc. Or maybe that's wishful thinking.

But they'd have to revamp some design before they can sell it as refurnished units. Maybe an outstanding colour, like Green, to indicate a safe, like really safe unit this time.

Refurbished or not, if they relaunch the Note 7, it'll still be the best phone on the planet.
Vietnam and India are very lucky.

This would be fantastic news! Logistically I am not sure how they can relaunch the Note7. How would they convince people that they've made the phone safe?
Personally I feel Samsung has realised that it made a massive mistake in killing off Note7. It was knee-jerk reaction to a handful of half baked stories of Note7's exploding.

or not: So, it has been said this is old info and it won't realy happen: http://www.androidcentral.com/sellin...completely-mad

So looks like there was a design fault with the Note 7
http://www.greenbot.com/article/314...hinness-may-be-behind-battery-explosions.html

Related

[Q] Anon Poll: Would you buy another Samsung phone again?

Vibrant is a great phone technically speaking, but the manufacture marketing tactic is really a major upset. Months after months, they keep on focusing new product and forget about the 10M mark SGS, they still don't care about making upgrade and kept on giving false hopes. Their KIES is really bloated. I have not bought any Samsung product due to bad reputation in the past. This trick they did will likely be the last. If I have to, it will be a Google phone of some sort where you at least get that upgrade OTA early like Nexus S.
Yes. Ny first samsung phone was an eternity and now im on the captivate. The eternity was a freaking tank and was so awesome! my first touch screen too. now that I have a droid, sure I want 2.2-2.3, but we have devs for that. And my phone would be faster without samsung anyways...oc to 1.4 and ext4 lagfix. Sammy wont do any of that, plus have amazing themes too.
Sent from my SGH-I897 using XDA App
I know XDA is great for us for personal use. Without XDA, my Vibrant would just be on ebay skidrow.
However, if you are in charge of deploying to 20+ phones for corporate plan, I don't think you can flash ROM and voiding warranty at the same time. CEO would be pissed if he finds out you would do that for the entire company. Users are complaining that its slow and making you look bad for months.
I don't get it...Samsung already sold 10M+, if they are smart, they need to get those users happy, to get more customer comeback in the future instead of held hostage attitude.
Moved of: Samsung Vibrant > Vibrant General
To: Samsung Vibrant > Vibrant Q&A
Please put your questions to: Vibrant Q&A
Thanks mmelo76. Sorry about the wrong forum posting.
For sure yes. Sure- Samsung has their issues with sucky UI and programming, but the devs over here at XDA definitely more than compensate for that. And the hardware aspects of this phone constantly impress me.
Oxirane said:
For sure yes. Sure- Samsung has their issues with sucky UI and programming, but the devs over here at XDA definitely more than compensate for that. And the hardware aspects of this phone constantly impress me.
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I agree that they have great hardware for the moment, but it won't be long until other manufactures catch up. The hostage tactic is really unacceptable. Dual Core and 4G is coming up from other vendors. Samsung hostage tactic won't work anymore. People will have more choices now that Android is becoming mainstream by the next 2 years. There are HTC, Sony-Erricson, BB, Dell...
This poll seems to suggest that there are at least 60% attrition rate. I hope Samsung or T-Mobile is watching this and make up for it somehow later if they want the initial 6 Millions Samsung Galaxy S to return. Yes, we do feel really left out, lied, and scammed. If they surprise us with something out of ordinary then maybe people will forget, otherwise 2 year of upset is a definite no return. For now, I'll just accept the scam for 2 years, I'll wait for other vendor multi core later other than Samsung.
Almost 50 voters and the percentages still looking roughly the same.
This is just endemic of Android fragmentation. Google does not mandate a strict update schedule, and they really give the carriers and OEMs a little too much freedom.
Personally I believe that Google should push the OEMs and carriers to making sure the software is up to date.
I'm not going to unilaterally say I would never buy a Samsung device again, because my Vibrant has a great many advantages. I've finally gotten a Froyo ROM working satisfactorily, so I'm actually content with my phone for the first time in a long time! I love the 4" screen size--it's the sweet spot for me. The MT4G felt just a tiny bit small, but 4.3" devices such as the EVO are just too large for me.
One thing that does bother me is that the haptic feedback on the Vibrant feels really weak compared to the MT4G and other similar phones...
most of you who say no, will get another one by samsung, it all depends.
i would've gotten a HTC (forgot) from TMOBILE, but at tmobile, the only good phone they had while i was buying was a Galaxy s which i heard was the fastest phone in the world... and i got this, im dissapointed with samsung, but i can live without a GPS and updates(updates, but not for like 5 years)
i will buy another samsung phone if its one of the best out, my stock had no lag, and putting voodoo makes it feel a bit faster, but doesn't change much for me.
synaesthetic said:
This is just endemic of Android fragmentation. Google does not mandate a strict update schedule, and they really give the carriers and OEMs a little too much freedom.
Personally I believe that Google should push the OEMs and carriers to making sure the software is up to date.
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Click to collapse
I agree with you. I think Google originally made it open and easy to recruit more OEMs to distribute their product out to the world. In doing so would surpass mobile 7 and catchup to iOS faster. Now that the world is aware of it, I think they should push OEMs to keep up to date, or else people will steer away from it and causes it to lose momentum. Google is like Microsoft. Before jumping in to Android, I thought it has the best of everything. I had good thoughts about Samsung, until I saw the truth. This whole handling of update makes me think twice about buying any other Samsung product. The hardware is great but this update issue just ruins its good image and will make others think twice about buying any other Samsung product.
I still have hope for Google tighten up security later as more hackers will now focuses in on it. If they don't push OEMs to keep up to date, it makes me wonder what happens when there is some real bad exploit that needs patching? We can't even get an update in 1/2 a year, so how can we even rely on have a patch/hotfix? I can't rely on product that has problem with udpates. I thought Microsoft was worse, but hey at least they have updates every Tuesday. Android will be linked to Google "first OS" so they have to do something to gain the positive image. Android is linux, so it should not be that hard to compile. There are plenty of folks in linux community to help out with debugging.
xriderx66 said:
most of you who say no, will get another one by samsung, it all depends.
i would've gotten a HTC (forgot) from TMOBILE, but at tmobile, the only good phone they had while i was buying was a Galaxy s which i heard was the fastest phone in the world... and i got this, im dissapointed with samsung, but i can live without a GPS and updates(updates, but not for like 5 years)
i will buy another samsung phone if its one of the best out, my stock had no lag, and putting voodoo makes it feel a bit faster, but doesn't change much for me.
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Click to collapse
Not everyone. I know for sure, I and maybe 3 millions others will avoid Samsung like a plague. I rather go with someone who has robust update handling. I have been trying a new phone every 2 years. Last year was HTC. This is the first time I tried Samsung and will be the last. SLCD is out competing with superamoled. I'm pretty sure new technology will be out within next 2 years rival superamol. I'm pretty sure other manufactures can gain up to it.
Apple
AudioVox
HTC
i-mate
Kyocera
LG
Motorola
Nokia
Palm
Blackberry
Sanyo
Sharp
Sony Ericsson
Pantech
PCD
XDA is really great for us, especially my personal phone. I thank them for being our savior to heartburn Samsung / OEMs caused us. The problem is we can not do the same for business phones. Doing so voids warranty and no boss likes you doing that for the company. If you are the IT administrator who recommend SGS for the entire company as a great phone with over 20+ accounts (corporate discount) and now most complained it being crawling slow. You read the Tmobile facebook, news, and told them update will be out. Months after months, nada. CEO is on your arse for recommending bad phone. Now it makes you look bad because the phones you recommended does not have update after 1/2 a year and no ETA when next one available. Tell me what would you do? If I have to take a poll of the folks at work, they would probably say 90% never to Samsung. I hated boring windows Mobile, but this is worse.
I was going to buy Samsung camera in December, glad, I didn't yet.
kobesabi said:
Not everyone. I know for sure, I and maybe 3 millions others will avoid Samsung like a plague. I rather go with someone who has robust update handling. I have been trying a new phone every 2 years. Last year was HTC. This is the first time I tried Samsung and will be the last. SLCD is out competing with superamoled. I'm pretty sure new technology will be out within next 2 years rival superamol. I'm pretty sure other manufactures can gain up to it.
Apple
AudioVox
HTC
i-mate
Kyocera
LG
Motorola
Nokia
Palm
Blackberry
Sanyo
Sharp
Sony Ericsson
Pantech
PCD
XDA is really great for us, especially my personal phone. I thank them for being our savior to heartburn Samsung / OEMs caused us. The problem is we can not do the same for business phones. Doing so voids warranty and no boss likes you doing that for the company. If you are the IT administrator who recommend SGS for the entire company as a great phone with over 20+ accounts (corporate discount) and now most complained it being crawling slow. You read the Tmobile facebook, news, and told them update will be out. Months after months, nada. CEO is on your arse for recommending bad phone. Now it makes you look bad because the phones you recommended does not have update after 1/2 a year and no ETA when next one available. Tell me what would you do? If I have to take a poll of the folks at work, they would probably say 90% never to Samsung. I hated boring windows Mobile, but this is worse.
I was going to buy Samsung camera in December, glad, I didn't yet.
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Did that actually happento u? I'm sorry.
I disagree with this phone being laggy, only some units are laggy, and I totally understand what ur saying, I come from a average consumer, while you, are a businessman, which puts alot of things in a different prescriptive.
xriderx66 said:
Did that actually happento u? I'm sorry.
I disagree with this phone being laggy, only some units are laggy, and I totally understand what ur saying, I come from a average consumer, while you, are a businessman, which puts alot of things in a different prescriptive.
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Yes. Thanks but no need to sorry. It's Samsungs mess.
I've checked about 8 phones, they were slow on bootup about (4-5 min) and slow to response after pressing home, lots of FCs, and autoreboot on few of them. I told them to don't install anything else but leave it as originals...I factory reset most of them but some users don't really listen like executive folks. What's the point of smartphone if I don't let them install some apps. I don't want them to get angry. After many months of waiting, I decided to look for alternative fixes and that lead me to XDA. I tested on my personal SGS and it works beautifully with very low lag. I even do a little further stress test installing over 250 apps to see how it respond in Froyo, it still works great. Because of that, I know Froyo will fix my problem and users will stop complain about slow phones and other issues. The Froyo are here, I know it can solve most issues, but I can't apply it. It's just frustrating waiting for OTA to happen. I can't rely on Samsung. I regret recommending a Samsung product. I should have trust my instinct and gone with more mature product like *gag* iPhone or tell them to wait a little longer. Samsung mademe look bad with so many delay to release updates. I have to keep finding excuses to the users and smile. Having gone through this one, if they ever ask me for another recommendation, I would certainly not go this route again but rather something that is made for enterprise.
Almost 70 voters, and the sentiment of the people is clear and distribution still holding.
xriderx66 said:
most of you who say no, will get another one by samsung, it all depends.
i would've gotten a HTC (forgot) from TMOBILE, but at tmobile, the only good phone they had while i was buying was a Galaxy s which i heard was the fastest phone in the world... and i got this, im dissapointed with samsung, but i can live without a GPS and updates(updates, but not for like 5 years)
i will buy another samsung phone if its one of the best out, my stock had no lag, and putting voodoo makes it feel a bit faster, but doesn't change much for me.
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Click to collapse
Stock definately has lag. I plan on purchasing the Vibrant 4G when it comes out. Samsung makes good products. The phone is sleek and sexy. It is my favorite looking smart phone out there.
Nope. By the timei need to upgrade, samsung will still be releasing galaxy s phones. I'm tired of the rehashes and releases with only a mrginal improvement, or worse, a hardware flaw from the previousmodel that they fixed with the part 2.
Such as the vibrant not having hspa+ or froyo...but the vibrant 4g has both.
Sent from my SPH-D700 using XDA App
A_Flying_Fox said:
Nope. By the timei need to upgrade, samsung will still be releasing galaxy s phones. I'm tired of the rehashes and releases with only a mrginal improvement, or worse, a hardware flaw from the previousmodel that they fixed with the part 2.
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According to the leak info, a fix is consider a "feature upgrade" and US carriers need to pay for it.
Such as the vibrant not having hspa+ or froyo...but the vibrant 4g has both.
Sent from my SPH-D700 using XDA App
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That's a "feature upgrade" too I guess. They are milking us every step of their phases.
I just saw the news said Samsung Nexus S will have autofocus...that's a new feature upgrade. Yeap everything is a feature upgrade and it comes in the form of a new phone...I guess that is their business model.
yes, if Team Whiskey supports it
jamesey10 said:
yes, if Team Whiskey supports it
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I hope you did not think they generate new software from scratch so you can load up and make it work better. Or reverse engineering to recompile into a ROM from scratch. If so, you are in for a shock. You do know that Samsung is part of OpenHandsetAlliance right? And supposed to be "open" even with apache license. Otherwise they just a corporate leach and have just fooled people to buying their product for thinking they'd be open by being member of the alliance.
This poll suggest at least 60% are unhappy with Samsung, 2 years from now, the tune might be different about Samsung product. 60% of 10M is alot. Even 10% of that is still alot. I see at least 2 Millions not coming back. Android will be everywhere. Samsung will not be the only phone maker having Android in there 2.2 or 2.3..whatever. We won't be tied down to just haveing Samsung to choose anymore by next 2 years. Without much interest in it, there won't be that many developers to make ROM for you.
The lesson I get from this is I might not buy another OEM again and steer away from Samsung. I rather buy Google phone like Nexus 1 or S so I can get update on time. I heard others said Samsung product break down fast and support was terrible since the 80s. I should have listen to them.

This worries me... anyone have this problem?

I was watching reviews and stuff on the Galaxy Tab 10.1 on youtube and came across this video:
http://www.youtube.com/watch?v=bMorRi6z6PU&feature=related
He appears to get a lot of e-hate but the issue he's talkin about concerns me. I don't have a retailer's refund policy to fall back on since I bought it brand new and sealed on craigslist so I have Samsung's warranty. If this is a prominent problem, I want to just go with the Xoom and get rid of the Tablet 10.1.
Anyone know anything about this? Is this common?
I tried to do a search and only found 2 threads on sleep and wake issues but I really didn't know what keywords to type for this phenomenon. Is it "bricking issue"? lol
Personally, I will never EVER buy another Samsung product again. I got burned too many times on their products, and their after sales support is a frigging joke. Or at least in my country it is. First was my dual sim phone of theirs that was so buggy that I opted to stick to one sim instead (here in the Philippines, it's a whole lot more economical to have two Sims at least because each carrier has an unlimited call and text plan to the same network). Then my Samsung external HDD drive died in less than 6 months that I purchased it, taking all of my photos with it (I do professional photography on the side), and now my LCD TV went kaput. In all cases, their service center didn't do squat. On the phone, they kept saying that they cannot do anything about it other than recommend that I buy the higher model. On the second, they don't recover data, and I have to go to their main office to get a replacement. That's a problem for me because I have a day job and their main office is far from where I work. But the LCD took the cake for me. They just told me this morning that my LCD model is already phased out and that they cannot repair it. I bought the LCD in 2007. Imagine how often they release LCD models, and thus how often they phase out products.
That's 3 different products from Samsung. I doubt that they'll have a different approach on smartphones and tablets. Sell your Galaxy tab. There are a whole lot more better tablets out there.
Sent from my HTC Desire S using Tapatalk
iampoch said:
Personally, I will never EVER buy another Samsung product again. I got burned too many times on their products, and their after sales support is a frigging joke. Or at least in my country it is. First was my dual sim phone of theirs that was so buggy that I opted to stick to one sim instead (here in the Philippines, it's a whole lot more economical to have two Sims at least because each carrier has an unlimited call and text plan to the same network). Then my Samsung external HDD drive died in less than 6 months that I purchased it, taking all of my photos with it (I do professional photography on the side), and now my LCD TV went kaput. In all cases, their service center didn't do squat. On the phone, they kept saying that they cannot do anything about it other than recommend that I buy the higher model. On the second, they don't recover data, and I have to go to their main office to get a replacement. That's a problem for me because I have a day job and their main office is far from where I work. But the LCD took the cake for me. They just told me this morning that my LCD model is already phased out and that they cannot repair it. I bought the LCD in 2007. Imagine how often they release LCD models, and thus how often they phase out products.
That's 3 different products from Samsung. I doubt that they'll have a different approach on smartphones and tablets. Sell your Galaxy tab. There are a whole lot more better tablets out there.
Sent from my HTC Desire S using Tapatalk
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Click to collapse
Hm, that sucks to hear. How long is your LCD warranty? If you bought it in 2007, it's been 4 years. They refused to fix it despite it being under warranty still?
I'm reading about these issues and I don't really know how big of a problem it is or how widespread. It's been the Galaxy Tab or the Xoom at this point.
kettlecorn said:
I was watching reviews and stuff on the Galaxy Tab 10.1 on youtube and came across this video:
http://www.youtube.com/watch?v=bMorRi6z6PU&feature=related
He appears to get a lot of e-hate but the issue he's talkin about concerns me. I don't have a retailer's refund policy to fall back on since I bought it brand new and sealed on craigslist so I have Samsung's warranty. If this is a prominent problem, I want to just go with the Xoom and get rid of the Tablet 10.1.
Anyone know anything about this? Is this common?
I tried to do a search and only found 2 threads on sleep and wake issues but I really didn't know what keywords to type for this phenomenon. Is it "bricking issue"? lol
Click to expand...
Click to collapse
I'm still laughing... "THIS IS A MAJJJOOORR DESIGN FLAWW!". Just look at the number of likes/dislikes, heh. Anyways, here's more reasons for you to worry:
http://www.youtube.com/watch?v=2O_QPX-R9JE
http://www.youtube.com/watch?v=4YoxI-KRnAw
http://www.youtube.com/watch?v=e_PQRom5eCg
http://www.youtube.com/watch?v=orEJGB9r7OE
Out of millions of tablets sold, I guess there has to be some that are defective... not to mention the user factor. Who's telling you that the MAJJJOOORR DESIGN FLAWW (lol) is not caused because the guy was taking a dump and he dropped the tablet in the toilet bowl. Or he simple played with the ROM, heh.
Just relax, is not the cure for cancer that you bought... is a freaking tablet. If it breaks, you replace it under warranty. Wasn't better to live in those times with no Internet and possible broken tablets?
iampoch said:
Personally, I will never EVER buy another Samsung product again. I got burned too many times on their products, and their after sales support is a frigging joke. Or at least in my country it is.
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Click to collapse
That's probably it. I had a small issue with my tablet, I could not register it online... so the lady did it for me over the phone. That is because they were missing my batch model on their list, apparently it was too new. Next day, I had someone calling me back to make sure I was satisfied. Definitely not your scenario... and frankly, you are dealing with electronics. They BREAK. Is not your mom's old fridge that is running for over 40 years flawless, those times are long gone. You cannot rely on an external disk to backup important photos the same way you cannot expect to have a TV under warranty after 4 years... If you want a TV that works for 20 years, go get one of those cathodic tubes and they will last 20 yers, while they give your eyes cancer, heh.
Obviously, no disrespect intended to you. I made it a little more ironic so you see the depth.
yqed said:
I'm still laughing... "THIS IS A MAJJJOOORR DESIGN FLAWW!". Just look at the number of likes/dislikes, heh. Anyways, here's more reasons for you to worry:
http://www.youtube.com/watch?v=2O_QPX-R9JE
http://www.youtube.com/watch?v=4YoxI-KRnAw
http://www.youtube.com/watch?v=e_PQRom5eCg
http://www.youtube.com/watch?v=orEJGB9r7OE
Out of millions of tablets sold, I guess there has to be some that are defective... not to mention the user factor. Who's telling you that the MAJJJOOORR DESIGN FLAWW (lol) is not caused because the guy was taking a dump and he dropped the tablet in the toilet bowl. Or he simple played with the ROM, heh.
Just relax, is not the cure for cancer that you bought... is a freaking tablet. If it breaks, you replace it under warranty. Wasn't better to live in those times with no Internet and possible broken tablets?
Click to expand...
Click to collapse
Is that supposed to make me BETTER?? Seriously though, you're right. No need to obsess. I just don't want it to happen to my tablet cause that would suck.
Well, if it happens while in warranty, is fine. I don't know about you, but myself... when I get a new gadget I carry it like it is made of gold. You should see me rubbing my tablet screen every few hours with a microfiber cloth, heh. After a while, I really don't care anymore... and in fact, if it breaks there is a valid reason for me to buy newer technology.
I just don't think is worth to spend the time and chase every little imaginary issue, instead of enjoying your new gadget.
I have had none of the problems described in that video. The only wakeup problems I've had were my own doing (kernel hacking...)
Similarly, I have never had any problems with Newton rings on my device.
To the guy whining because he had a Samsung hard drive fail:
1) You are clearly not truly a professional photographer if you had irreplacable files on a single hard drive without backups. I'm not even professional (high-grade amateur) and I keep my important stuff backed up to multiple locations. Professionals keep backups AND they RAID their primary storage device, end of story. (Note: RAID alone is not sufficient, while it protects against hard drive failures it doesn't protect you against malware or filesystem corruption due to the computer itself going bonkers.)
2) There is no guaranteed fail-safe hard drive manufacturer - they ALL have a chance of failing. The only time I've seen a manufacturer put out a truly defective series of hard drives in terms of mechanical reliability was the IBM Deathstar series. Key point to remember: Prior to the Deathstar, IBM's drives were regarded as the most reliable drives money could buy.
Edit: I have owned HTC devices in the past, and currently own a Samsung smartphone (Infuse 4G) and one tablet (Tab 10.1) - The Samsung displays are clearly superior, and build quality of the Infuse is on par with the Tilt2 it replaced and higher than the HTC Tilt that the Tilt2 replaced.
Ya, same here Entropy... no issues what so ever, I own a perfect tablet.
And I totally agree with you when you say the Samsung hardware has a very high quality level.
Both my Galaxy Tab and S2 are great devices, in every aspect.
my tablet rapes me... and that scares me.
task650 said:
my tablet rapes me... and that scares me.
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This thread was pointless... until your post. At least I laughed. Thank you.

ASUS Technical Support - why bother?

I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
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Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
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THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
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Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
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Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
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Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
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OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.

What you should do with your note 7

Assuming that the accounts of the v2 fires are correct,
1) if you have a note 7, might as well keep it until you need the cash. I'm pretty certain that Samsung will discontinue the note 7 and try to buy back all the existing ones at full price. There wouldn't be a time limit to return it since it's owners right to keep it and if they decide to stop buying it back, it'll just look even worse when another one goes up in smokes. This means you have essentially a loaner/ beater phone at least until a phone you like better comes out. S8 might be only half a year from now. Regardless you should be careful especially if you don't have a v1. If you leave your phone in water when you're not using it, it should mitigate fires.
2) if you have a v1, you're better off since these only burn if you're charging. I think if you use the fast wireless charger, it'll be even more safe.
overall, I highly regret exchanging my v1 for a 2
Sorry, but assume makes an ass out of u and me. I'm happy with my Note.
Sent from my SM-N930T using Tapatalk
It's wait and see what Samsung will do.
This phone is worthless now even with the replacement units. The shops won't buy it used.
Sent from my SM-N930F using Tapatalk
I think the problems with the V2 are overblown and they have not been fully investigated. Suspiciously, some owners of faulty devices won't give them to Samsung for inspection. But rumour of production being halted is worrying. I'll not hand in my device. Best smartphone I ever owner.
Sent from my SM-N9300 using XDA-Developers mobile app
Best device I've ever owned too.. But if they won't lift the ban on planes, I'm have to give this up when it's recalled. Worse if it's not recalled but the ban isn't lifted.
Very upset about this media fuss....
I am very happy with my v2 Note 7 but,...
- I expect little to none future support.
- I fly quite a lot so I expect some frustration
- extremely poor value if I want to sell it.
Sadly, future of the N7 do not look nice. Even though I think it is the best phone at present.
So sad...
cristy78 said:
Very upset about this media fuss....
I am very happy with my v2 Note 7 but,...
- I expect little to none future support.
- I fly quite a lot so I expect some frustration
- extremely poor value if I want to sell it.
Sadly, future of the N7 do not look nice. Even though I think it is the best phone at present.
So sad...
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My fall back is to get the dual SIM one plus three. Relatively cheap and can use on aeroplanes. Keep Note 7 for other activities.
koppee1 said:
Best device I've ever owned too.. But if they won't lift the ban on planes, I'm have to give this up when it's recalled. Worse if it's not recalled but the ban isn't lifted.
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Sent from my SM-N9300 using XDA-Developers mobile app
I will still keep my note 7, this is the best phone I can get in the current market~
Hope Samsung can totally solve this problem.... Note 7 was a nice phone overall...
Sent from my SM-N930F using Tapatalk
I owned "v1" for 45 day (from Aug 17th to Oct 1st ), daily charge, no issue at all.
I own "v2" for 9 days now (from Oct 1st), still no issue with daily charge. not even slight warming.
I am not sure if my rational is valid, but once the device go through a dozen or so complete power cycle, there is properly nothing wrong with the battery , since it's a manufacturing defect, it should be caught early if it exist.
And I do believe it's a manufacturing defect as opposed to a defect by design, because if it was by design most likely there will be a lot more cases than a dozen out of millions.
If you are concerned about your device, I guess for now just disable the fast charging and only charge it to 80% or so.
unholydoragon said:
Assuming that the accounts of the v2 fires are correct,
1) if you have a note 7, might as well keep it until you need the cash. I'm pretty certain that Samsung will discontinue the note 7 and try to buy back all the existing ones at full price. There wouldn't be a time limit to return it since it's owners right to keep it and if they decide to stop buying it back, it'll just look even worse when another one goes up in smokes. This means you have essentially a loaner/ beater phone at least until a phone you like better comes out. S8 might be only half a year from now. Regardless you should be careful especially if you don't have a v1. If you leave your phone in water when you're not using it, it should mitigate fires.
2) if you have a v1, you're better off since these only burn if you're charging. I think if you use the fast wireless charger, it'll be even more safe.
overall, I highly regret exchanging my v1 for a 2
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Click to collapse
Are you sure US carriers will let you trade it in at anytime ? Because I want to get the iPhone 7 plus but verizon won't ship till late November.. will they let me keep it till then or is there a window to return my note 7? It is also leased will they reimburse the payments and tax that i paid? Seems so complicating
Samsung is now saying power down BOTH OLD AND NEW Note 7's
https://news.samsung.com/global/sam...note7-while-further-investigation-takes-place
spridell said:
Samsung is now saying power down BOTH OLD AND NEW Note 7's
https://news.samsung.com/global/sam...note7-while-further-investigation-takes-place
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Not giving up my Note 7
ilordvader said:
Not giving up my Note 7
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That's not a wise move.
http://www.samsung.com/us/note7recall/
Samsung Kills Off Galaxy Note 7 Smartphone...Sorry to say...So Long...Goodbye!
http://www.nytimes.com/2016/10/12/business/international/samsung-galaxy-note7-terminated.html?_r=0
Some real brilliant mouths out there are saying Sammy should kill the Note line all together..I think that's a bad mistake because that's Samsungs Flagship that battles the Iphone juggernaut and I will forever be pissed off if I cant have my Sammy Note device!
I do feel that this totally sucks ..I love the phone and have the V2
I have ordered the Pixel XL but it simply doesn't have the capabilities of the Note 7 so I am in a pickle I guess I can keep it till the G8 comes out but I sure hate to think Ill have to eat $928 in the long run and "YES" I was thinking while in bed late night....what if all of a sudden I smell smoke ??
For those of us that switched carriers and don't have a backup phone, this kind of leaves us in an inconvenient position. Samsung should at least give us a loaner phone until we decide the phone we want if they want us to return the note 7. For now, using the note 7 as a loaner device is more rational than returning it and buying a phone that we are not content with.
Also, make sure to not bring the Note 7 on the plane! That is one place that can have tragic consequences not worth the risk.
There will be some collectors and last few pieces will go for double the price
californiarailroader said:
That's not a wise move.
http://www.samsung.com/us/note7recall/
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All these problems are only in USA
here in dubai my replacement works fine :fingers-crossed:
Heres my take on the situation. Samsung has NOT completed their investigation yet, and until they do, for all anyone knows, the devices were mistreated horribly by their users. Out of FOUR MILLION phones, only 35 explode, and of the replacement units only 7? Lets say the first generation was bad, and only count the replacements. 7 out of 4 million. That is a 0.000175% chance of your phone exploding. So, they discontinued the line for less than an even 1% chance, without waiting for the investigation to be completed? COME ON. A 0.000175 chance of a phone exploding is not enough to say that the 7 users who had problems... Didn't tamper with the phone in some horrible way: IE severe drop testing, severe underwater testing, etc. They arent even considering user error as a factor here.
I for one will not even be looking into returning mine until they announce the investigation is complete AND announce the results of said investigation.
PhoenixJedi said:
Heres my take on the situation. Samsung has NOT completed their investigation yet, and until they do, for all anyone knows, the devices were mistreated horribly by their users. Out of FOUR MILLION phones, only 35 explode, and of the replacement units only 7? Lets say the first generation was bad, and only count the replacements. 7 out of 4 million. That is a 0.000175% chance of your phone exploding. So, they discontinued the line for less than an even 1% chance, without waiting for the investigation to be completed? COME ON. A 0.000175 chance of a phone exploding is not enough to say that the 7 users who had problems... Didn't tamper with the phone in some horrible way: IE severe drop testing, severe underwater testing, etc. They arent even considering user error as a factor here.
I for one will not even be looking into returning mine until they announce the investigation is complete AND announce the results of said investigation.
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2.5 million units sold.
35 reported cases when Samsung announced the first exchange. There could be more in between.
And the final nail was 6 cases in as many days, all replacement units in the US alone.
I am also very reluctant to return my Note 7. But Samsung themselevs can't figure out what's actually causing it to blow up. The incidents appear to be very spontaneous and random. Even when the unit is turned off or not charging.
I am also not sure if I should take the risk and keep it. I know, officially and legally, we've already been advised to shut it off and not use it. So any damages or injuries from here is purely at our own risk.
Samsung could continue with their investigations. Question is, if they finally figure out what went wrong, will they refurbish it and continue supporting the device for diehards like us? Or will they just take this lesson and apply it to the next model?
There is also a possibility that Samsung could release a firmware to cripple the phone entirely. They managed to limit the charging to 60/80%, they can do far worse.
Too many questions, so little answers.

Note 7 OFFICIALLY DISCONTINUED at this point...

The phone has been permanently discontinued now, and Samsung has to find a way to replace ALL Note 7s. So I guess this will be a run on the stores. Hopefully people can get other replacement devices, but I have no doubt there will be those that just wont give up the phone. Good luck on rolling the dice with your safety.
http://www.npr.org/2016/10/11/49748...msung-halts-sales-of-galaxy-note-7-smartphone
Thats it, there are now ::edit:: 7 confirmed fires for REPLACEMENT Note 7's. Returning mine tomorrow for most likely store credit until the Pixel is released. Or I'll have to go with the Iphone 7+ until next year. There is literally nothing that I disliked about this phone, but it seems like a :edit: 2nd recall is just around the corner.
[url]http://www.theverge.com/2016/10/9/13215728/samsung-galaxy-note-7-third-fire-smoke-inhalation[/URL]
tazbo28 said:
Thats it, there are now 4 confirmed fires for REPLACEMENT Note 7's. Returning mine tomorrow for most likely store credit until the Pixel is released. Or I'll have to go with the Iphone 7+ until next year. There is literally nothing that I disliked about this phone, but it seems like a 3rd recall is just around the corner.
http://www.theverge.com/2016/10/9/13215728/samsung-galaxy-note-7-third-fire-smoke-inhalation
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Mine's already on swappa. Will have to lower the price and accept trades at this point. I just want it gone this has been the worst experience of my life. Is it a great phone? Absolutely. But the lack of proper QA testing is a direct result of these issues.
I was hoping to do a trade for the pixel and that's not happening which is a shame
tazbo28 said:
Thats it, there are now 4 confirmed fires for REPLACEMENT Note 7's. Returning mine tomorrow for most likely store credit until the Pixel is released. Or I'll have to go with the Iphone 7+ until next year. There is literally nothing that I disliked about this phone, but it seems like a 3rd recall is just around the corner.
http://www.theverge.com/2016/10/9/13215728/samsung-galaxy-note-7-third-fire-smoke-inhalation
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Click to collapse
THIRD recall? I must have missed the second one.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
tazbo28 said:
Thats it, there are now 4 confirmed fires for REPLACEMENT Note 7's. Returning mine tomorrow for most likely store credit until the Pixel is released. Or I'll have to go with the Iphone 7+ until next year. There is literally nothing that I disliked about this phone, but it seems like a 3rd recall is just around the corner.
http://www.theverge.com/2016/10/9/13215728/samsung-galaxy-note-7-third-fire-smoke-inhalation
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Click to collapse
I was also tired of all the drama with the Note 7. I swapped my Note 7 for the s7 edge yesterday since the major carriers are letting you because of the phone exploding on the plane incident. So far so good, I think it's a lot smoother than the Note 7 just sucks not having the S-Pen but oh well.
Sent from my SM-G935P using XDA-Developers mobile app
xbmoyx said:
I was also tired of all the drama with the Note 7. I swapped my Note 7 for the s7 edge yesterday since the major carriers are letting you because of the phone exploding on the plane incident. So far so good, I think it's a lot smoother than the Note 7 just sucks not having the S-Pen but oh well.
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I had the S7 Edge already, and I don't want to cough up more money for a phone that I already had and sold at a major loss.
Since I can't get behind the Pixel hype, it's time I go back to Apple. Samsung needs to reprioritize. I'm done getting screwed by them.
Check out the v20
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
ultimately, I think the V20 is a nice phone. But certainly just cant touch the Note 7 in terms of overall features and quality. Its a tough decision. I would tell people to just get a dumb phone for cash and have them refund the difference. I mean, nothing attractive will be out between now and the next upgrade cycle I think.
Bad News Today it went Global Samsung is shutting down Note 7 for good, so everyone has to return there Note 7, so no OTA updates either.
Running On Samsung Galaxy S7 Edge G935A Wicked Dark Carnage Edition Theme
Venom0642 said:
Bad News Today it went Global Samsung is shutting down Note 7 for good, so everyone has to return there Note 7, so no OTA updates either.
Running On Samsung Galaxy S7 Edge G935A Wicked Dark Carnage Edition Theme
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Click to collapse
What's your source? Link?
borijess said:
What's your source? Link?
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Click to collapse
I don't have a link, but I called at&t, and they have stopped all sales and exchanges, and many sources are reporting that Samsung has shut down manufacturing of the Note 7.
Such a sad day.
sireniankyle said:
I don't have a link, but I called at&t, and they have stopped all sales and exchanges, and many sources are reporting that Samsung has shut down manufacturing of the Note 7.
Such a sad day.
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Click to collapse
We all know that while they conduct their investigation. Doesn't mean global recall and note 7 will never see the light of day again.
borijess said:
We all know that while they conduct their investigation. Doesn't mean global recall and note 7 will never see the light of day again.
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Click to collapse
A recall seems far more likely at this point than the thing going on sale to new customers. Ever since the recall was issued, new customers have not been able to buy one. And only for a little under 3 weeks have people been able to exchange their faulty ones for "safe" ones.
I'm unfortunately done with the Note 7. I tried every front to try to give Samsung my money. They just won't take it.
borijess said:
What's your source? Link?
Click to expand...
Click to collapse
http://phandroid.com/2016/08/24/galaxy-note-7-review/
That's one part there's more just need to do search on Google.
Running On Samsung Galaxy S7 Edge G935A Wicked Dark Carnage Edition Theme
---------- Post added at 11:17 ---------- Previous post was at 11:15 ----------
Here's more
https://youtu.be/39jJVZzO1zY
Running On Samsung Galaxy S7 Edge G935A Wicked Dark Carnage Edition Theme
sireniankyle said:
A recall seems far more likely at this point than the thing going on sale to new customers. Ever since the recall was issued, new customers have not been able to buy one. And only for a little under 3 weeks have people been able to exchange their faulty ones for "safe" ones.
I'm unfortunately done with the Note 7. I tried every front to try to give Samsung my money. They just won't take it.
Click to expand...
Click to collapse
"Ever since the recall was issued, new customers have not been able to buy one." That's not true, I bought an AT&T N7 from Best Buy's online
store and received it last Tuesday.
I thought they resumed sales like over a week ago.
Here is the story from gsmarena.
http://m.gsmarena.com/count_of_fire...s_suspend_salessamsung_tempora-news-20972.php
Here is the latest from theverge
http://www.theverge.com/2016/10/9/13219878/samsung-galaxy-note-7-replacement-fire-fifth-statement
Samsung stated that they will move forward with whatever the cpsc recommends. Which most likely is going to be a full discontinue of the product and issuing similar product replacements or refunds for returned devices. I doubt they will be forced to do much more than that. And tbh they are a massive Corp, they won't give people more than probably a 20$ gift card for their troubles. They have no incentive I think to lose even more money.
What I'm curious about though is if they will begin remote wiping phones in order to get them all returned. It's pretty easy to do on their end. I doubt the CPSC will allow the devices to be out in the wild if it's determined a design flaw.
And btw all outlets have halted or have been instructed by the cpsc to halt sales of the Note 7. Some of them permanently like ATT.
Ozzief16a said:
"Ever since the recall was issued, new customers have not been able to buy one." That's not true, I bought an AT&T N7 from Best Buy's online
store and received it last Tuesday.
Click to expand...
Click to collapse
Then you were one of the lucky ones. I haven't been able to from any site or store.
This sounds like a gossip site now smh.. Note 7 is in reduced production while investigating.. Not stopped.. & note 7 firmware is still getting developed. US sales are suspended till more clarity is made of the current events... Plz stop making a mountain out of mohill..... Now back to your regular scheduled programming
Directly from Samsung's Press/media website:
"We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.
We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available."​
https://news.samsung.com/global/sam...note7-while-further-investigation-takes-place
So there you go. Even if production is supposedly not fully halted (at least the battery construction portion is for sure), you cant get the device anywhere. So it really doesnt matter. I do however think its entirely irresponsible to put yourself and your family members at risk with the device simply because you dont believe Samsung's "gossip". If you or your loved ones are injured by the device then its basically your own fault at this point. Whats further disturbing to me is that people are actually trying to circumvent the safety precaution update on ORIGINAL Note 7 devices?!? Like wtf?! Do you really want to have the thing blow up? Idk, I dont mean to be argumentative or dismissive in any way but I think its a bit ignorant to push aside the fact that there may be a design fault in the phone itself. Plus, Im sure most of us can swing $20-30 for a temp phone while this blows over. Of which an ATT rep - in store - told me they would refund the full value, along with all the accessories I bought for my Note.
http://news.samsung.com/us/2016/10/...lobal-stop-sale-and-exchange-of-galaxy-note7/

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