[PLK-AL10] How to downgrade from 6.0 to stable 5.02? - Honor 7 Q&A, Help & Troubleshooting

Hi,
I have a lot of problems with my PLK-AL10 since I upgraded it to Android 6.0 (e.g. push doesn't work properly when my phone has screen off, or it works but randomly - Messenger etc).
I havn't rooted my phone, but I have code to root it, if it's necessery.
Can someone help me how to downgrade it?

OutOfMemory said:
Hi,
I have a lot of problems with my PLK-AL10 since I upgraded it to Android 6.0 (e.g. push doesn't work properly when my phone has screen off, or it works but randomly - Messenger etc).
I havn't rooted my phone, but I have code to root it, if it's necessery.
Can someone help me how to downgrade it?
Click to expand...
Click to collapse
Just google, download and install huawei firmware finder by team MT and type your phone model and it will show you all the firmwares for your phone.
Look through them to find a rollback package.

OutOfMemory said:
Hi,
I have a lot of problems with my PLK-AL10 since I upgraded it to Android 6.0 (e.g. push doesn't work properly when my phone has screen off, or it works but randomly - Messenger etc).
I havn't rooted my phone, but I have code to root it, if it's necessery.
Can someone help me how to downgrade it?
Click to expand...
Click to collapse
did you update your phone with right firmware?

Hi ,I updated my HH7 PLK-L01-C185B130 (middle east version) to B380 and then by OTA to B382. I found that security and fast charging options were gone in this update. so I decided to downgrade to Lollipop. I used Rollback package 6.0-5.0.2 to downgrade. although it installed but didn't showed the transition firmware (B300). Now I put already downloaded C432B121 ROM into dload folder of micro SD and flashed it. it installed successfully and now build number is PLK-L01C432B121. The problem is phone's internal storage has been reduced to only 3.8Gb total.
I have tried to go to recovery mode to wipe data and cache but it fails and shows "Software install failed"
I know i have mixed the firmwares and the old one would still be present in internal storage which has consumed all the storage. Please guide me to recover this. thank you

6.0 works fine here don't know why downgrade

My Huawei honor 7 ( PLK AL 10 ) after updating with 4.0.3 bugs some apps and lot of Chinese apps I want to downgrade in 5.0 I have tried many official Roms but all in vain I also download firmware finder rom b320 but always one problem ( emotionadownload PHP error) please help to get rid from it.

I have the same problem @Awan262626 I use Firmware Finder but it seems that with EMUI 4.0.3 we can't use the System update to "dowload lastest full package" and we can't even have the update menu.

Related

[Q] MT2-L05 unable to update to 4.4 KitKat

Hello everyone. I wondered if anyone could give me some help with updating my Ascend Mate 2 model MT2-L05 to 4.4 KitKat?
I received the phone on Thursday and it came with 4.2.2 installed.
It shows build number as : MT2-L05V100R001C17B912
From my searching, this appears to be the China Unicom version. I have been to updates on the phone and searched OTA and i'm told that the device is up to date. I have no option on the phone to update from SD card.
I have downloaded the 4.4 update ROM from the official Huawei site for the MT2-L05 and have tried flashing it with the 3 Button bootup method and I receive this message when the autoflasher starts :
checking Module MD5RSA...OK
checking Module CRC...OK
checking Module...CURVER...OK
checking Module VERLIST...
sd_update_func.....fail
then above this recovery gives me 4 options :
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
I then choose reboot system and the phone starts up no problem.
I have tried putting the dload folder on a 16gb Lexar sd card, a brand new class 10 Sandisk ultra sd card, and i have also tried putting the dload folder on the phone's internal storage and i get the same error message every time i try to update.
Any help would be greatly appreciated. Thank you!
4L0M said:
Hello everyone. I wondered if anyone could give me some help with updating my Ascend Mate 2 model MT2-L05 to 4.4 KitKat?
I received the phone on Thursday and it came with 4.2.2 installed.
It shows build number as : MT2-L05V100R001C17B912
From my searching, this appears to be the China Unicom version. I have been to updates on the phone and searched OTA and i'm told that the device is up to date. I have no option on the phone to update from SD card.
I have downloaded the 4.4 update ROM from the official Huawei site for the MT2-L05 and have tried flashing it with the 3 Button bootup method and I receive this message when the autoflasher starts :
checking Module MD5RSA...OK
checking Module CRC...OK
checking Module...CURVER...OK
checking Module VERLIST...
sd_update_func.....fail
then above this recovery gives me 4 options :
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
I then choose reboot system and the phone starts up no problem.
I have tried putting the dload folder on a 16gb Lexar sd card, a brand new class 10 Sandisk ultra sd card, and i have also tried putting the dload folder on the phone's internal storage and i get the same error message every time i try to update.
Any help would be greatly appreciated. Thank you!
Click to expand...
Click to collapse
KK is not available for the phone in the US... yet. Apparently, it is coming but for now, you are stuck with JB.
Thank you for the reply zzEvilGeniuszz, but I am in the UK, and I own the Hisilicon powered Ascend Mate 2 from China.
I do not own the US model, which i believe off the top of my head is Model no : MT2-L03.
I have the correct 4.4 rom downloaded from the official Huawei chinese site and i have also tried the needrom version ( which i think is exactly the same as the official one ), I just cannot get it to flash correctly.
Best Regards !
4L0M said:
Thank you for the reply zzEvilGeniuszz, but I am in the UK, and I own the Hisilicon powered Ascend Mate 2 from China.
I do not own the US model, which i believe off the top of my head is Model no : MT2-L03.
I have the correct 4.4 rom downloaded from the official Huawei chinese site and i have also tried the needrom version ( which i think is exactly the same as the official one ), I just cannot get it to flash correctly.
Best Regards !
Click to expand...
Click to collapse
The only problem is that most of us have the US variant. I personally can't give any advice as to what to do and I'm pretty sure most of the active members on this mate 2 forum will be the same. :/
I am curious, if @4L0M uploaded the KK update to one of us, couldn't altering the build.prop to the same specifications as the US version make a difference? Meaning, if altering the build.prop to US version, then installing, would that work???
I don't think that would work.
There are currently 5 different official 4.4 roms for download from the official Huawei Chinese support site :
MT2_C00 : China Telecom
MT2-L05 : China Unicom ( My Ascend Mate 2 i think, although i see a lot of references to C00 too, so I am a bit confused.)
MT2-L05 : China Unicom Channel
MT2-L02 : Mobile Channels
MT2-L01 : China Mobile
I just extracted my build prop file and it says I am running version : MT2-L05V00R001C17B107SP1.
I have found out there are updated versions B109, B110, B111 and B115 of 4.2.2, so i will see if I can hunt them down and flash them in sequence, then try to flash 4.4
I don't know enough about reading my build prop to work out if it's any good to you, but i can upload it somewhere if you would like to have a look, bearing in mind, at the moment it's only 4.2.2
Ok, so I found all 4 update files and downloaded them. They are about 900 mb each.
I put the first update B109SP5 on my memory card, did the 3 button fastflash startup, and IT WORKED ! ! ! It flashed no problem, then rebooted.
Update Successful. The mate 2 had been on for about 2 mins, then a notification came up telling me that an update was available for the device.
Update was called B110.
I downloaded this ( was about 45mb, it rebooted. SUCCESS !
I then went to settings, Updates, and I now had more options in the menu !
I chose Update online, it downloaded and flashed another small update called B111.
Reboot Success !
Yet another online update , ownloaded, Flashed success This Update was B112.
I then went to online update again, and it said B408 update is available. This one is 4.4 KiKat !
Before i downloaded the 4.4 update, I installed Play Store from .apk i downloaded using the stock browser as none of these updates include the Play Store. I then downloaded Root Checker, as i had rooted the Mate 2 last night. I had lost root annoyingly, as I was going to try to use OTA rootkeeper to try and keep my root, before flashing 4.4
I tried downloading KingRoot apk from playstore, as this is the root manager I had installed yesterday, but I couldn't root with KingRoot.
4.4 is downloading as we speak...............or as I type, to be precise.
Hello again.
I successfully flashed my MT2-L05 to 4.4.2 KitKat at the weekend. Initial impressions are very good.
It seems to have freed up about 400mb of more RAM compared to 4.2.2
4.2.2 free ram at boot up 800mb
4.4.2 free ram at boot up 1245mb
I now have emotion UI 2.3, but haven't used it as i always use Nova Launcher Prime. The phone is miles snappier on 4.4.2, it's a noticeable improvement in speed around the UI and general app opening and viewing of websites etc. The pulldown toggle menu now has a nice transparency to it.
The lockscreen now has a pullup menu at the bottom in the dead centre for a pullup instant access menu to Calendar, Calculator, Torch and mirror apps. There is now a camera icon on the bottom right to instantly bring up a camera from your lockscreen.
4.4.2 on Ascend Mate 2 doesn't appear to support Album artwork on Lockscreen like my Note 2 4.4.2 did.
I also consistently have 1000 less points on Antutu benchmark ( 27,000 ) on 4.4.2 compared to 4.2.2 ( 28,324 )
I also have one more question if anyone can help me. My IMIE number on my box is the same as the one listed in status on the phone, yet the serial number on my box is now different from the serial number my phone shows in phone status. I don't know if this was always the case, or it changed when I flashed 4.4.2
Which one do you think i should Email to Huawei to see if they will send me an unlock code for bootloader?
I have tried for the hell of it Towelroot, Framaroot, Vroot, Kingo, Kingroot, SRS root, and Root Genius to try and root 4.4.2 to now avail. Root Genius told me it was successful, but no root on reboot.....which sucks.
4L0M said:
Hello again.
I successfully flashed my MT2-L05 to 4.4.2 KitKat at the weekend. Initial impressions are very good.
It seems to have freed up about 400mb of more RAM compared to 4.2.2
4.2.2 free ram at boot up 800mb
4.4.2 free ram at boot up 1245mb
I now have emotion UI 2.3, but haven't used it as i always use Nova Launcher Prime. The phone is miles snappier on 4.4.2, it's a noticeable improvement in speed around the UI and general app opening and viewing of websites etc. The pulldown toggle menu now has a nice transparency to it.
The lockscreen now has a pullup menu at the bottom in the dead centre for a pullup instant access menu to Calendar, Calculator, Torch and mirror apps. There is now a camera icon on the bottom right to instantly bring up a camera from your lockscreen.
4.4.2 on Ascend Mate 2 doesn't appear to support Album artwork on Lockscreen like my Note 2 4.4.2 did.
I also consistently have 1000 less points on Antutu benchmark ( 27,000 ) on 4.4.2 compared to 4.2.2 ( 28,324 )
I also have one more question if anyone can help me. My IMIE number on my box is the same as the one listed in status on the phone, yet the serial number on my box is now different from the serial number my phone shows in phone status. I don't know if this was always the case, or it changed when I flashed 4.4.2
Which one do you think i should Email to Huawei to see if they will send me an unlock code for bootloader?
I have tried for the hell of it Towelroot, Framaroot, Vroot, Kingo, Kingroot, SRS root, and Root Genius to try and root 4.4.2 to now avail. Root Genius told me it was successful, but no root on reboot.....which sucks.
Click to expand...
Click to collapse
I can't get antutu to work on mine. Also on stock 4.4.2. Not really an issue thought. There's a thread on rooting ham2 here that seems to work without the need to unlock bootloader.
Hi scpion. Thanks for the reply.
Antutu works perfectly for me, so not sure what the problem could be mate.
I managed to Root 4.4.2 in the end using Root Genius 2.0.1.3
Regards !
4L0M said:
Ok, so I found all 4 update files and downloaded them. They are about 900 mb each.
Reboot Success !
4.4 is downloading as we speak...............or as I type, to be precise.
Click to expand...
Click to collapse
Hi there.I have the same phone MT2-L05,the same specs exactly as yours,bought from to2c .
Could you please help and tell me step-by-step first the link you found the updates and then how did yousuccesfully managed that(the updating procedure)?I'm stocked to the 1st step that is,the phone trying to update by it's OTA but never happens so after turning on by itself, I have the screen you allready said a few posts before:
"then above this recovery gives me 4 options :
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
I then choose reboot system and the phone starts up no problem."
and there is no any updating.
Thanks
mAthosalas said:
Hi there.I have the same phone MT2-L05,the same specs exactly as yours,bought from to2c .
Could you please help and tell me step-by-step first the link you found the updates and then how did yousuccesfully managed that(the updating procedure)?I'm stocked to the 1st step that is,the phone trying to update by it's OTA but never happens so after turning on by itself, I have the screen you allready said a few posts before:
"then above this recovery gives me 4 options :
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
I then choose reboot system and the phone starts up no problem."
and there is no any updating.
Thanks
Click to expand...
Click to collapse
Hi there. I will try and help you if I can.
First thing.
Can you please got to "Settings" on your phone, scroll down to "About Phone" and look for "Build Number" and tell me EXACTLY what is listed there, we can then go from there.
4L0M said:
Hi there. I will try and help you if I can.
First thing.
Can you please got to "Settings" on your phone, scroll down to "About Phone" and look for "Build Number" and tell me EXACTLY what is listed there, we can then go from there.
Click to expand...
Click to collapse
Hi there, i want to know where do you get those 4 updates......my phone build is MT2-L05V100R001CHNC00B111.....i also cannot straight flash to kit kat MT2-L05V100R001CHNC00B606.............my phone cannot update OTA....and i also cannot find build after B111
You will find all build on emui.com (Chinese website)
wantwo said:
Hi there, i want to know where do you get those 4 updates......my phone build is MT2-L05V100R001CHNC00B111.....i also cannot straight flash to kit kat MT2-L05V100R001CHNC00B606.............my phone cannot update OTA....and i also cannot find build after B111
Click to expand...
Click to collapse
Here is a List and direct downloads of ALL Roms for Chinese variants of Ascend Mate 1, Ascend Mate 2 and Ascend Mate 7. Just find your model of phone and flash the corresponding Roms in the CORRECT ORDER :
http://susutun1.blogspot.co.uk/2014/06/android-firmware-huawei-m-series.html
I'm in the process of making cm11 and cm12 for the US version of the MT2. It would help greatly if I had a dump of the 4.4 system files for this phone. Unfortunately I don't know how to extract them from the proprietary format. Would anyone be willing to help me out with a system dump from their 4.4 phone? Please PM me and I can provide detailed instructions. You will need to be rooted.
All the US owners would be hugely grateful.
Thanks!
tdm said:
I'm in the process of making cm11 and cm12 for the US version of the MT2. It would help greatly if I had a dump of the 4.4 system files for this phone. Unfortunately I don't know how to extract them from the proprietary format. Would anyone be willing to help me out with a system dump from their 4.4 phone? Please PM me and I can provide detailed instructions. You will need to be rooted.
All the US owners would be hugely grateful.
Thanks!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2433454
Would that help any tdm?
Moody66 said:
http://forum.xda-developers.com/showthread.php?t=2433454
Would that help any tdm?
Click to expand...
Click to collapse
Thanks, it may. I will need to find someone with a windows box or dig up the referenced perl tools.
I will give it a shot as well. mtyler7807 has used it. I will pm him just in case.
I uploaded a decrypted update image from the MT2-L05 in this forum months ago.
Download it here :
http://forum.xda-developers.com/ascend-mate2/general/resource-unpacked-mt2-l05-4-4-2-t2884764

Can't make or receive calls after updating to EMUI 4.0

Hello,
I know I'm not the only one who has this problem. After updating my Honor 7 to EMUI 4.0 I can't make calls or receive them, but there is no issue with text messages. I went to my network provider (Three UK) and they confirmed it was the update, a guy actually had the same phone and same problem, he said to go back to EMUI 3.1 but I'm not sure how.
Anyone knows if there is a way of fixing that without going to the old version of EMUI? Or if I have to can someone explain the best way to do it? The only thing I worked out was to download the EMUI 3.1 Firmware and install it on my phone but I'm not sure if it will overwrite the 4.0 version? I would like to avoid getting my data erased.
Emailed Honor support team straight away (on Sunday night) but no response yet :crying:
I'm on the same network but don't have that issue. My problem is that 4G frequently doesn't work.
As to how to roll back to EMUI 3.1 - visit http://www.hihonor.com/uk/support/
You download two packages - the rollback package, and the B180 Firmware - instructions are included if you unzip the rollback package. The only thing to realise is that it will do a factory reset, but if you do a backup using the Huawei Backup package on your phone, the restore isn't too painful.
Factory reset after update. Solves a lot of problems.
I have problem with EMUI 0.5 version ! I cant make calls and I cant reach contacts list also
Marwalavigne said:
I have problem with EMUI 0.5 version ! I cant make calls and I cant reach contacts list also
Click to expand...
Click to collapse
They give force close error??

ASUS ZF3U Nougat/Android 7.0 AUG-2017 Update Released [OTA and Manual Available]

UPDATED TOPIC! 02.08.2017
ASUS has released the NEWEST Nougat Update for ZF3U:
Newest Release: Version WW-14.1010.1706.50 Release Date: 2017/08/01 Size: 1.71 GBytes
Previous Version: Version WW_14.1010.1705.49 Release Date: 21.06.2017
Here is the official Update for Manual Install. DIRECT from ASUS Servers. Version WW-14.1010.1706.50 Release Date: 2017/08/01 Size: 1.71 GBytes
http://dlcdnet.asus.com/pub/ASUS/ZenFone/ZU680KL/UL-ASUS_A001-WW-14.1010.1706.50-user.zip
Via:
http://https://www.asus.com/Phone/ZenFone-3-Ultra-ZU680KL/HelpDesk_Download/
If the link is expired Get it from the Asus ZenFone 3 Ultra Support and Firmware Website under Drivers and Tools-ANDROID Section. It is for the WW Version:
UPDATE! :OTA Update Working ONLY with phones with LOCKED Bootloaders. The Manual Update will work with both LOCKED and UNLOCKED Bootloaders. I have tested the OTA Update and after I unlocked my ZF3U's bootloader, I can no longer get update notification (on my previous ZF3U-I am on my 2nd one). From what I have read, ASUS servers block any devices with unlocked bootloaders from accessing automatic system updates. My only option is to find a way to RELOCK the bootloader or use the Manual Update file.
Enjoy!
Changelog:
Android 7.0 Nougat comes with handful of features such as App Shortcuts, Multi Window support, restart setting to power menu, Launch the camera by pressing the power button twice, Image Keyboard support, 100 emoji added, GIF Support, Quick Reply via Notification, Notification Redesigned panel, Notifications prioritization, Enhanced Doze Mode, System UI Tuner, Customizable Quick Settings, Don Not Disturb, New Settings Panel Redesigned, Data Saver per App, seamless updates and New Emoji Support.
-----------------------------------------
ASUS ZenFone 3 Ultra=ZU680KL(A001) software Image:V14.1010.1706.50 for WW SKU only*
Improvement Item:
1.Modify strings in several apps
2.Google security patch update
3.Update FR E-label
For more information please refer to:
TW:http://www.asus.com/zentalk/tw/ReleaseNotes
WW:http://www.asus.com/zentalk/ReleaseNotes
Steps of Update:
1.Check software version of your device**
2.Download device software and Update SOP (From “Manual” Item)
3.Only apply to same SKU update, Example: WW->WW, CN->CN, .
4.Software update cannot transfer the software SKU and downgrade the software version.
5.Wrong SKU may cause update failure, please update the same SKU version only.
*How to know the device model?
Path: Settings->About-> Model number
Example: ASUS_Z00ED
**How to know the device software version?
Path: Settings->About-> software information->Build number
AWFRONT said:
The Asus Zenfone 3 Ultra is now receiving the Android 7.0 Nougat update with software version 14.1010.1702.36. The update is rolling out over-the-air.
Check for it from Settings > About > System Updates on your Zenfone 3 Ultra. If you’ve got the update, go ahead and download/install it.
It appears to be currently available for the WW (Worldwide Version)
Currently no manual install file is available but I guess this will be available very soon. I also think this may be the first and last final update from ASUS for the ZF3U before they launch another version but it is nice to have the newest version after all and I very much look foreard to making use of multi-window on the device.
--------------------------------------------------------------------------------------------------
Mine is WW version but couldn't receive the update yet. Why?
Click to expand...
Click to collapse
ctorbaoglu said:
AWFRONT said:
The Asus Zenfone 3 Ultra is now receiving the Android 7.0 Nougat update with software version 14.1010.1702.36. The update is rolling out over-the-air.
Check for it from Settings > About > System Updates on your Zenfone 3 Ultra. If you’ve got the update, go ahead and download/install it.
It appears to be currently available for the WW (Worldwide Version)
Currently no manual install file is available but I guess this will be available very soon. I also think this may be the first and last final update from ASUS for the ZF3U before they launch another version but it is nice to have the newest version after all and I very much look foreard to making use of multi-window on the device.
--------------------------------------------------------------------------------------------------
Mine is WW version but couldn't receive the update yet. Why?
Click to expand...
Click to collapse
It may be because your Bootloader is unlocked. If it is you will not receive the update. My ZF3U's bootloader was locked when I received the update. However, when I unlocked the bootloader, rooted and then decided to wipe everything through TWRP to do a fresh install of everything to reinstall Android 7.0 the trouble started. Now, I cannot do firmware update using the system Update menu (notification of update availability is not there). This is because the bootloader is now unlocked and I don't know if it is possible to relock it. I guess I have to wait for the full manual package of Android 7 to become available or see if anyone can help me to relock the bootloader and then update from Android 6.0 original firmware. I was excited to be finally getting Android 7.0 but only managed to use it for 1 day. Oh well, you live and learn.:crying:
Click to expand...
Click to collapse
UPDATE! As some of us have found out. ASUS has now removed the Nougat firmware (MANUAL Update file) for the ZF3U. As my device's bootloader is unlocked I can no longer receive OTA updates. Perhaps someone could give us an update on the status of the OTA release of Nougat for the ZF3U. I have downloaded the file before removal and successfully installed it. I don't mind uploading it to a file sharing website. However, I am currently using it and I am still having the same issues I had when I used the OTA update, so my advice is for everyone to wait for a confirmed final version of the firmware as the version we have may still be buggy. This may be the reason why they removed it and lets hope they fix and reupload soon. Here are quick my observations of the firmware;
-Fingerprint scanner still not registering when device is setup for the first time or under settings later,
-Screen Rotation is not functional on some of my apps that were able to use it previously with Android 6.0
-My device serial nunber has changed to 111111111111111 (15x1s)( I tried lots of things to put it right but all attempts failed)
-Dual Sim settings access from the notification menu shortcuts is no longer there (it was very useful for me),
-Multi-Window is not operating on all the apps for some reason. On the OTA that i had installed I was able to use it but on the manual firmware file this does not seem to work properly.
-My device is no longer showing under my ASUS account as a registered device (I don't know if this is a firmware issue or not as bootloader does show the correct serial no)
Also, does anyone know how or where in the firmware I can extract the boot.img, recovery.img and all the othr essential .img files to restore stocj recovery after root/twrp installation?
If anyone has any ideas as to why the serial number and fingerprint issues are there, I would like to hear from you. Other issues are tolerable. Thanks.
AWFRONT said:
UPDATE! As some of us have found out. ASUS has now removed the Nougat firmware (MANUAL Update file) for the ZF3U. As my device's bootloader is unlocked I can no longer receive OTA updates. Perhaps someone could give us an update on the status of the OTA release of Nougat for the ZF3U. I have downloaded the file before removal and successfully installed it. I don't mind uploading it to a file sharing website. However, I am currently using it and I am still having the same issues I had when I used the OTA update, so my advice is for everyone to wait for a confirmed final version of the firmware as the version we have may still be buggy. This may be the reason why they removed it and lets hope they fix and reupload soon. Here are quick my observations of the firmware;
-Fingerprint scanner still not registering when device is setup for the first time or under settings later,
-Screen Rotation is not functional on some of my apps that were able to use it previously with Android 6.0
-My device serial nunber has changed to 111111111111111 (15x1s)( I tried lots of things to put it right but all attempts failed)
-Dual Sim settings access from the notification menu shortcuts is no longer there (it was very useful for me),
-Multi-Window is not operating on all the apps for some reason. On the OTA that i had installed I was able to use it but on the manual firmware file this does not seem to work properly.
-My device is no longer showing under my ASUS account as a registered device (I don't know if this is a firmware issue or not as bootloader does show the correct serial no)
Also, does anyone know how or where in the firmware I can extract the boot.img, recovery.img and all the othr essential .img files to restore stocj recovery after root/twrp installation?
If anyone has any ideas as to why the serial number and fingerprint issues are there, I would like to hear from you. Other issues are tolerable. Thanks.
Click to expand...
Click to collapse
After some thought on your issue, do you now which version of the device you have? Maybe you have an China(CN) device and not World Wide(WW)? Just trying to think about your issues and it seems to possibly be that your firmware may not working correctly. This very well maybe because ASUS dropped a faulty firmware on you/us, or maybe because you tried WW firmware on a CN device? Or vice versa? Have you looked into what would happen if a firmware for a different region was installed on a device?
As for the images, I believe you can get the boot.img inside the firmware zip files you download from ASUS. Just unpack it and the boot.img should be in the root of that folder. I can't find the recovery.img from anywhere, other than from Shaka's megadownload page. I was able to get that one working on my Zenfone though and successfully put my Zf3U back to stock.
doctahjeph said:
After some thought on your issue, do you now which version of the device you have? Maybe you have an China(CN) device and not World Wide(WW)? Just trying to think about your issues and it seems to possibly be that your firmware may not working correctly. This very well maybe because ASUS dropped a faulty firmware on you/us, or maybe because you tried WW firmware on a CN device? Or vice versa? Have you looked into what would happen if a firmware for a different region was installed on a device?
As for the images, I believe you can get the boot.img inside the firmware zip files you download from ASUS. Just unpack it and the boot.img should be in the root of that folder. I can't find the recovery.img from anywhere, other than from Shaka's megadownload page. I was able to get that one working on my Zenfone though and successfully put my Zf3U back to stock.
Click to expand...
Click to collapse
Thanks for the reply. My version of ZF3U is the Worldwide WW version and the firmware is definitely the correct one as stated on the original changelog from ASUS as I posted above. I have not tried the CN firmware but I am tempted to give it a go to see what happens. I also noticed that everytime I go into recovery via TWRP I see this red message stating "failed to mount factory/partition [invalid parameters]"
What does this mean and could the phone be stuck between two firmwares and not sure what to do even though I have wiped every wipeable area using TWRP(like I used to with Samsung devices but not sure if this could have caused it). Could this explain why I still cannot use fingerprint scanner on neither Android 7 nor Android 6.
At one point I used the ASUS Flash Tool and I noticed a message whilst attempting to load the firmware stating something like 'encrypting device.....' does this mean anything? Has my device been encrypted somehow in the process resulting in lack of fingerprint registrations on the scanner. Coming from Samsung/Sony/Huawei devices, I am finding the update process with ASUS a bit of a hassle but lets hope they will fix this soon as I believe that currently there is no phablet better than ZF3U. Due to the fact that the firmware has now been removed from their servers, I am beginning to believe that the firmware is faulty and is not doing a clean wipe/reinstall of all parts of the device configurations.
AWFRONT said:
Thanks for the reply. My version of ZF3U is the Worldwide WW version and the firmware is definitely the correct one as stated on the original changelog from ASUS as I posted above. I have not tried the CN firmware but I am tempted to give it a go to see what happens. I also noticed that everytime I go into recovery via TWRP I see this red message stating "failed to mount factory/partition [invalid parameters]"
What does this mean and could the phone be stuck between two firmwares and not sure what to do even though I have wiped every wipeable area using TWRP(like I used to with Samsung devices but not sure if this could have caused it). Could this explain why I still cannot use fingerprint scanner on neither Android 7 nor Android 6.
At one point I used the ASUS Flash Tool and I noticed a message whilst attempting to load the firmware stating something like 'encrypting device.....' does this mean anything? Has my device been encrypted somehow in the process resulting in lack of fingerprint registrations on the scanner. Coming from Samsung/Sony/Huawei devices, I am finding the update process with ASUS a bit of a hassle but lets hope they will fix this soon as I believe that currently there is no phablet better than ZF3U. Due to the fact that the firmware has now been removed from their servers, I am beginning to believe that the firmware is faulty and is not doing a clean wipe/reinstall of all parts of the device configurations.
Click to expand...
Click to collapse
hhhmmm, I had a similar issue with a corrupted cache partition that was causing boot loops. I was able to get it fixed. Try this. Download the latest WW firmware from the website, MM no nougat. Then flash the original boot.img and recovery.img from Shaka's megadownload page. Boot into stock recovery and do a factory reset. They should wipe all the partitions and format them again. After that install update from SD card and choose the latest WW firmware zip you just downloaded. Profit??
doctahjeph said:
hhhmmm, I had a similar issue with a corrupted cache partition that was causing boot loops. I was able to get it fixed. Try this. Download the latest WW firmware from the website, MM no nougat. Then flash the original boot.img and recovery.img from Shaka's megadownload page. Boot into stock recovery and do a factory reset. They should wipe all the partitions and format them again. After that install update from SD card and choose the latest WW firmware zip you just downloaded. Profit??
Click to expand...
Click to collapse
I have tried your suggestion numerous times and;
-it appears that when I boot to Android M, I don't have any sound in calls, fingerprint and other issues fully remain.
-when I upgrade to Android N, then Iam able to hear call sounds but fingerprint scanner still does not register and other issues still remain.
I have a feeling that somewhere along the process my device has enabled some sort of encryption and this is preventing the device from enabling all the features. No matter how many times I install/reinstall/wipe using stock or TWRP no change.
Does anyome know how I could disable encryption either using some sort of google service or through root etc... In settings device reports that it is encrypted. Also when I first booted the device after firmware update encrypting device message was shown. Not sure whats going on with my device. Hope to find out/fix soon though.
ASUS Releases new update to fix the previously faulty update that was withdrawn.
Latest Version WW-14.1010.1703.42
Previous Version [Withdrawn due to faults] WW-14.1010.1703.36
I have updated my original post (First Post of the Topic) with all the latest links and the newest changelog.
Enjoy!
AWFRONT said:
ASUS Releases new update to fix the previously faulty update that was withdrawn.
Latest Version WW-14.1010.1703.42
Previous Version [Withdrawn due to faults] WW-14.1010.1703.36
I have updated my original post (First Post of the Topic) with all the latest links and the newest changelog.
Enjoy!
Click to expand...
Click to collapse
???? Thank you!!!
ASUS has released the NEWEST Nougat Update for ZF3U.
Version WW-14.1010.1706.50 2017/08/01 Size 1.71 GBytes
ASUS ZenFone 3 Ultra=ZU680KL(A001) software Image:V14.1010.1706.50 for WW SKU only*
Improvement Item:
1.Modify strings in several apps
2.Google security patch update
3.Update FR E-label
For more information please refer to:
TW:http://www.asus.com/zentalk/tw/ReleaseNotes
WW:http://www.asus.com/zentalk/ReleaseNotes
Steps of Update:
1.Check software version of your device**
2.Download device software and Update SOP (From “Manual” Item)
3.Only apply to same SKU update, Example: WW->WW, CN->CN, .
4.Software update cannot transfer the software SKU and downgrade the software version.
5.Wrong SKU may cause update failure, please update the same SKU version only.
*How to know the device model?
Path: Settings->About-> Model number
Example: ASUS_Z00ED
**How to know the device software version?
Path: Settings->About-> software information->Build number
Once again, I have updated my original post (First Post of the Topic) with all the latest links and the newest changelog.
Enjoy!
Never mind.
AWFRONT said:
Thanks for the reply. My version of ZF3U is the Worldwide WW version and the firmware is definitely the correct one as stated on the original changelog from ASUS as I posted above. I have not tried the CN firmware but I am tempted to give it a go to see what happens. I also noticed that everytime I go into recovery via TWRP I see this red message stating "failed to mount factory/partition [invalid parameters]"
What does this mean and could the phone be stuck between two firmwares and not sure what to do even though I have wiped every wipeable area using TWRP(like I used to with Samsung devices but not sure if this could have caused it). Could this explain why I still cannot use fingerprint scanner on neither Android 7 nor Android 6.
At one point I used the ASUS Flash Tool and I noticed a message whilst attempting to load the firmware stating something like 'encrypting device.....' does this mean anything? Has my device been encrypted somehow in the process resulting in lack of fingerprint registrations on the scanner. Coming from Samsung/Sony/Huawei devices, I am finding the update process with ASUS a bit of a hassle but lets hope they will fix this soon as I believe that currently there is no phablet better than ZF3U. Due to the fact that the firmware has now been removed from their servers, I am beginning to believe that the firmware is faulty and is not doing a clean wipe/reinstall of all parts of the device configurations.
Click to expand...
Click to collapse
Hey @AWFRONT How did u manage to go back from android 7 to 6 ...i recently updated my phone to nougat and want to go back to mm. Could u help me out I have unlocked bootloader
Hi! I did not downgrade from Android 7.0 to 6.0 on my new/2nd ZF3U. If you read a post I made in another topic you will see that I am now on my 2nd ZF3U because the 1st one had some serious issues and then it powered off so I gave up and sent for repair through my insurance but they said it could not be repaired so I bought another one with the payout I received and this one I am using, I use in its factory state with Bootloader locked and unrooted and given the lack of developer support for this handset, I do not want to modify anything.
My advice would be to stick with Android 7.0 and if there are any features you are missing then write them out and send to Asus and hope thy will fix in future update. With my previous ZF3U, I did do a downgrade on the 1st ZF3U but this resulted in Fingerprint scanner failing and I could not hear the other side when making and receiving calls and the device serial number in About Phone section was incorrect (changed to all 1s).Unless you have insurance and a spare phone, I would not recommend you downgrading. Too much of a risk with this handset. If you want to do it, then go ahead and you can share yoir findings here.
Instructions to follow:
-Disable and erase fngerprint records in settings
-Prepare a microsd card with the MM manual firmware in it and reboot into recovery.
-If you are rooted then wipe cache and factory reset but do not wipe data/system partition,
-Select update from SD Card and select firmware file and wait for the process to complete.
-reboot back.into recovery, you should hopefully see the factory kernel has downgraded to I think version 1.26 from 3.11 and then do another factory wipe and reboot and see the results.
Sorry, cannot be of much help but I wish the developers could pay a little bit more attention to this device like the Samsung Note series.?
AWFRONT said:
Hi! I did not downgrade from Android 7.0 to 6.0 on my new/2nd ZF3U. If you read a post I made in another topic you will see that I am now on my 2nd ZF3U because the 1st one had some serious issues and then it powered off so I gave up and sent for repair through my insurance but they said it could not be repaired so I bought another one with the payout I received and this one I am using, I use in its factory state with Bootloader locked and unrooted and given the lack of developer support for this handset, I do not want to modify anything.
My advice would be to stick with Android 7.0 and if there are any features you are missing then write them out and send to Asus and hope thy will fix in future update. With my previous ZF3U, I did do a downgrade on the 1st ZF3U but this resulted in Fingerprint scanner failing and I could not hear the other side when making and receiving calls and the device serial number in About Phone section was incorrect (changed to all 1s).Unless you have insurance and a spare phone, I would not recommend you downgrading. Too much of a risk with this handset. If you want to do it, then go ahead and you can share yoir findings here.
Instructions to follow:
-Disable and erase fngerprint records in settings
-Prepare a microsd card with the MM manual firmware in it and reboot into recovery.
-If you are rooted then wipe cache and factory reset but do not wipe data/system partition,
-Select update from SD Card and select firmware file and wait for the process to complete.
-reboot back.into recovery, you should hopefully see the factory kernel has downgraded to I think version 1.26 from 3.11 and then do another factory wipe and reboot and see the results.
Sorry, cannot be of much help but I wish the developers could pay a little bit more attention to this device like the Samsung Note series.?
Click to expand...
Click to collapse
all of this from twrp or stock recovery
If you have TWRP installed then apply from it, if not you can use the stock recovery of Android 6.0 as posted in one of the topics of ZF3U forum sections and flash it using custom recovery and then flash the appropriate firmware file of Android MM version 6.0 and on completion wipe cache, factory data and reboot.
Due to lack of developer support for this device, I do not recommend that you rollback the firmware. When my 1st device failed I realised that ASUS devices don't have the software fixability ease of Samsung devices so I am using my 2nd ZF3U in its original factory state. I love the device as it is and don't want to mess with it and root is no longer important to me.
does anyone know if this latest firmware update Version WW-14.1010.1706.50 2017/08/01 Size 1.71 GBytes is still rootable before i update from Android 7.0 (WW_14.1010.1703.42),thanks
gubbilo144 said:
does anyone know if this latest firmware update Version WW-14.1010.1706.50 2017/08/01 Size 1.71 GBytes is still rootable before i update from Android 7.0 (WW_14.1010.1703.42),thanks
Click to expand...
Click to collapse
mine is
Malam
anybody updated to WW-14.1010.1711.62 is it still 7.0 or 7.1.1

Questions About Mate 10 and Android Pie

Before start i'd like to tell you about my adveture with my phone
I had a Huawei mate 10 ( ALP-L29 c185) installed 8.0.0.139, rooted with magisk and TWRP (By Pretoriano80) as recovery so yesterday i suddenly think that "i shuld try android 9" (i don't know why?) . I searched here and internet so finally i decided to update by "hurupdater" method. I downloaded stock firmware by "Firmware Finder for Huawei" app (9.0.0.177) and hurupdater 0.4 also twrp_bla_alp_0.7.img for twrp recovery. I put them in same folder on sdcard. Renamed recovery.img to keep recovery as twrp. Lastly i restarted recovery and installed hurupdater.zip.
DANG!!! My phone is bricked....... It gave a lot of errors during installation and when i try to reboot it was bootlooping, cant load recovery interface (twrp or stock). I could enter e-recovery but gives "getting package info failed" error. So ended up with bricked phone in my hands. I tried many ways including hisuite but nada....
Then i remembered "Funky Huawei", bought 1 credit and followed instructions. After long hellish hours (firmware downloading takes long) i have my phone back working with stock 8.0.0.140 rom, stock recovery even relocked bootloader also my whole data was intact. My curosity cost me 20 $ and hours. This morning i realised there is system update 9.0.0.159
So my questions o this point
1)What should i do now? Update to android pie (with stcock recovery of course)? Is it worth trying or just install twrp and root my current rom and go on my way for a while longer ? (till a more stable pie relase)
2) For the future, what was wrong in my update process. I'd never want to make same mistake again..
Thanks...
draqkin said:
Before start i'd like to tell you about my adveture with my phone
I had a Huawei mate 10 ( ALP-L29 c185) installed 8.0.0.139, rooted with magisk and TWRP (By Pretoriano80) as recovery so yesterday i suddenly think that "i shuld try android 9" (i don't know why?) . I searched here and internet so finally i decided to update by "hurupdater" method. I downloaded stock firmware by "Firmware Finder for Huawei" app (9.0.0.177) and hurupdater 0.4 also twrp_bla_alp_0.7.img for twrp recovery. I put them in same folder on sdcard. Renamed recovery.img to keep recovery as twrp. Lastly i restarted recovery and installed hurupdater.zip.
DANG!!! My phone is bricked....... It gave a lot of errors during installation and when i try to reboot it was bootlooping, cant load recovery interface (twrp or stock). I could enter e-recovery but gives "getting package info failed" error. So ended up with bricked phone in my hands. I tried many ways including hisuite but nada....
Then i remembered "Funky Huawei", bought 1 credit and followed instructions. After long hellish hours (firmware downloading takes long) i have my phone back working with stock 8.0.0.140 rom, stock recovery even relocked bootloader also my whole data was intact. My curosity cost me 20 $ and hours. This morning i realised there is system update 9.0.0.159
So my questions o this point
1)What should i do now? Update to android pie (with stcock recovery of course)? Is it worth trying or just install twrp and root my current rom and go on my way for a while longer ? (till a more stable pie relase)
2) For the future, what was wrong in my update process. I'd never want to make same mistake again..
Thanks...
Click to expand...
Click to collapse
I have exactly same phone (c185) never tried unlocking bootloader but I updated to emui 9 159 there are some buggy things like when you want to use third party lunchers You can't use gesture navigation and it has so many bugs so not using gesture is better
there are again some problems with third party launchers (im using nova) like sometimes when you go to "resents" its totally blank and you have to force stop "huawei home" to make it right
there are some good changes in camera like new 960 fps slow motion (but there is a huge crop in 240fps 720p and 960fps 720p I can't remember that 240fps had that crop or not) Turning off master ai and some new scene detection but it's slower than last one
there is a new performance mode that i love using it (it feels like a real flagship however it's not because of stupid SOC)
there is a new AI api that android 8 didn't have so most of apps wasn't able to use NPU
in emui 8 there is a little bit better battery
I love changes to my phone so I preferred buggy new firmware to old ones there are so many good little changes in interface (like when you take a picture you can go to gallery then scan it for QR code)
There is a way better Mira cast functionality (and new desktop mode in it)
hi touch, hi vision
These were all expensives I had with emui 9 that I can think of
How did you update @arianamirgholami ?
Meanwhile, I have the same phone but am still on Android Oreo......I have the ALP-L29 8.0.0.141(C185) model. I'm reading more and more about others with this model that have gotten the Android Pie upgrade over the last two months but the upgrade is still not available to me. Makes no sense...I have a stock rom on the phone, I am NOT rooted and my bootloader is locked. Neither hisuite, hicare, system update, nor firmware finder methods gets me anywhere. They all say that I'm on the most recent firmware.... 8.0.0.141(C185). Go figure....
curgervending said:
Meanwhile, I have the same phone but am still on Android Oreo......I have the ALP-L29 8.0.0.141(C185) model. I'm reading more and more about others with this model that have gotten the Android Pie upgrade over the last two months but the upgrade is still not available to me. Makes no sense...I have a stock rom on the phone, I am NOT rooted and my bootloader is locked. Neither hisuite, hicare, system update, nor firmware finder methods gets me anywhere. They all say that I'm on the most recent firmware.... 8.0.0.141(C185). Go figure....
Click to expand...
Click to collapse
Same here, although my brother and I have the same device (ALP-L29C185) and we're on the same career, he got the pie update like a month ago and nothing for me yet. I think it's a matter of time until our imeis turns.
MasterThiefGarrett said:
How did you update @arianamirgholami ?
Click to expand...
Click to collapse
I used Erecovery of firmware finder
curgervending said:
Meanwhile, I have the same phone but am still on Android Oreo......I have the ALP-L29 8.0.0.141(C185) model. I'm reading more and more about others with this model that have gotten the Android Pie upgrade over the last two months but the upgrade is still not available to me. Makes no sense...I have a stock rom on the phone, I am NOT rooted and my bootloader is locked. Neither hisuite, hicare, system update, nor firmware finder methods gets me anywhere. They all say that I'm on the most recent firmware.... 8.0.0.141(C185). Go figure....
Click to expand...
Click to collapse
Yes I saw many people on internet facing same issue, What I assume is that when you purchased the phone it came with 8.0.0.141, that's why its not getting the Pie. Because the phones which were using 8.0.0.140 already got the Pie instead of 8.0.0.141. So one thing you can try is to go back to 8.0.0.140 and then update the phone. I did the same, Installed 8.0.0.140 using HiSuite and then update to Pie.
Fazee99 said:
Yes I saw many people on internet facing same issue, What I assume is that when you purchased the phone it came with 8.0.0.141, that's why its not getting the Pie. Because the phones which were using 8.0.0.140 already got the Pie instead of 8.0.0.141. So one thing you can try is to go back to 8.0.0.140 and then update the phone. I did the same, Installed 8.0.0.140 using HiSuite and then update to Pie.
Click to expand...
Click to collapse
I finally got the OTA update from EMUI 8 to EMUI 9
curgervending said:
I finally got the OTA update from EMUI 8 to EMUI 9
Click to expand...
Click to collapse
Thats great. Means you got more luck. Mine is still on 9.0.0.159 and no update. Please also confirm one thing. What is android security patch in this version?
Finally grab the update today morning...
Another update today. Woww

Question Unable to Downgrade from Android 12 to 11

Hi, i downloaded the firmware from the official site https://www.asus.com/Mobile/Phones/ZenFone/Zenfone-8-Flip/HelpDesk_BIOS/ and followed the instructions by copying the zip file firmware into the internal memory and rebooted but nothing has changed and no pop up to downgrade. Please advise.
Android 12 seems to have unstable mobile data that randomly cuts off.
Thanks
maxsterling said:
Hi, i downloaded the firmware from the official site https://www.asus.com/Mobile/Phones/ZenFone/Zenfone-8-Flip/HelpDesk_BIOS/ and followed the instructions by copying the zip file firmware into the internal memory and rebooted but nothing has changed and no pop up to downgrade. Please advise.
Android 12 seems to have unstable mobile data that randomly cuts off.
Thanks
Click to expand...
Click to collapse
I just realized and found out by accident that the downgrade file is mispelled in the Asus website, it is suppose to be in the format UL-ASUS_I004D-ASUS but it was only UL-I004D-ASUS only so it never triggers the downgrade even if it is in the root directory. Needs to be EXACT file format. Thought it might be useful to others as the dual sim mobile data 5G is skechy on Android 12 and randomly cuts off.
I just want to say, thank you so much for posting your solution. I came to despise Android 12 and I was doing everything I could to try to downgrade without root. I could not use the downgrade package on the ASUS site because the filename was incorrect as you mentioned. You saved me a lot of time and frustration ^_^
You may Try it with - For downgrade or Un-Brick
QMSCT_ForCSC_DefaultFuseLock_VODKA_30.02.56.26.zip

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