Related
Hu guys,
i was googling for some hours but couldnt find a soltuion to this. Everytime i install ANY app on my new sgs2 and reboot I get the following error message:
The application Status Bar (process com.android.systemui) has stopped unexpectedly. Please try again.
I get the message twice and then the bar is gone. When i dont press force close I see the bar just working perfectly in the background.
Only solution is factory reset, but as soon i install apps (no matter which) i start getting the same problems.
Thinking of returning the phone
Marcie
Can you post what's in the 'About Phone's screen, what network you're using and where you bought your phone.
Sent from my GT-I9100 using Tapatalk
Try a reflash as i only got that problem when i pushed systemui.apk and didnt reboot straight after. Sounds like a corruption somewherw
Sent from my GT-I9100 using XDA Premium App
the problem was when ever i made the inital configuration i ticked the box to sync my google config. my google config was from my old sgs1 which must have corrupted my phone. i reset the phone and unticked the google config option and i dont have the problem anymore.
Ahhh!!! I got the same problem!!! Is there any way to fix this? Anyone?
marcie82, i'm having the same problem and your post was the only post I found that addresses the issue. When you wrote that you've reset your phone, did you mean you reflashed it?
I just got the same phone from amazon.. and it worked fine when i first opened it but then the task bar disappeared..
i reset it back to original factory settings.. it's downloading my old apps now.. i'll keep on debugging this thing until something comes up
A buddy of mine had a similar issue, for him it was com.android.phone that kept randomly crashing, sometimes mid-call and thereby terminating the call.
We tried factory reset and other things as well, nothing helped.
So we ended up re-flashing the FW (he was on KE2 and we flashed a stock KE7), that is now ~2 weeks ago and he never had any crashes anymore since then.
So, long story short, try reflashing (a maybe newer) FW with odin, factory once more (if the ROM doesn't do it while flashing) and see if it gets any better.
Also check the CSC setting, we set it to generic XEU after the flash - use w/e suits your region/FW.
installing applications
i noticed that as soon as i go to google market and click on the 'my apps' button.. it starts downloading all the apps i previously purchased automatically.. is there a way to prevent that from happening?
Settings -> Privacy
"Back uo my data" and "Automatic restore"
untick at least the auto-restore, or the auto-backup too, maybe that helps.
I got both disabled by default (first thing I set after a wipe) and it never tried to restore my apps by itself (yay for AppBackupAndRestore ).
could it be a specific application?
debugging progress: i noticed that it's not installing *any* app that causes this task bar thing disappearing (at least not in my case):
i restored my phone to factory default.. then i disabled my automatic restore and defaults. then i installed only one app from my very long list of apps. (for some reason i had to do it from my 3g connection and not wifi.. but that's a different problem)..
anyways i installed it and it worked just fine! i restarted my phone just to make sure and the task bar is still there!
i'm gonna go through my apps ans install them one by one.. i know it's a painstaking process but hey i gotta give back to the android community
A
A trick I used in a similar situation was the following :
Use Titanium Backup. U make a backup of the application that has the problem. Then u wipe the data of this application and then u restore the data.
For me that trick miraculoussly solved that problem ...
http://forum.xda-developers.com/showthread.php?t=1162680
Had the same problem with not working phone/contacts, freezing like "process com.android.phone - Force Close" etc.
I realized the error happens only after upgrading for example to KG, than after a short period making a backup of the whole system, downgrading to KF, then restoring with Titanium Backup.
It restores the whole system, including settings, and accounts and so on. This might be the problem. It seems nobody realized that the MODEM and PHONE is upgraded too, so there might be some components not compatible with earlier versions.
Solution: restore only user apps & data, not the system settings. Use a separate app for SMS, call logs, contacts or calendar. Do a cache wipe and then a fact reset from MENU+UP+POWER (restore menu), then reinstall your choice of firmware, restore user apps&data with Titanium or anything preferred, then enter/restore everything else manually. No problem when upgrading.
Tested, had 3 sleepless nights, but works for me.
Noob in need of androidized kindle help!
Hey ya'll,
I just rooted and downloaded ics4 onto my kindle. It was working great all day and I used the gba emulator for android and everything.
Now, for some reason I keep getting the error "unfortunately, system UI has stopped working".The tool bar on the bottom of the screen with the home and back buttons aren't even there anymore. I have rebooted and gone into TWRP and done a system reboot and everything yet that keeps happening. Why do you think that is ?
caused by Titanium
hlaja said:
Had the same problem with not working phone/contacts, freezing like "process com.android.phone - Force Close" etc.
I realized the error happens only after upgrading for example to KG, than after a short period making a backup of the whole system, downgrading to KF, then restoring with Titanium Backup.
It restores the whole system, including settings, and accounts and so on. This might be the problem. It seems nobody realized that the MODEM and PHONE is upgraded too, so there might be some components not compatible with earlier versions.
Solution: restore only user apps & data, not the system settings. Use a separate app for SMS, call logs, contacts or calendar. Do a cache wipe and then a fact reset from MENU+UP+POWER (restore menu), then reinstall your choice of firmware, restore user apps&data with Titanium or anything preferred, then enter/restore everything else manually. No problem when upgrading.
Tested, had 3 sleepless nights, but works for me.
Click to expand...
Click to collapse
I am sure the problem caused by restore system data by Titanium. I have tried four times today. Factory reset and flash and restore. Only when I restore system data caused this problem.
Why resurrect a two year old thread?
For information, restoring apps WILL NOT cause instability......restoring data ESPECIALLY data from system apps WILL.
RULE OF THUMB......
If you are upgrading your android OS (eg...ICS to JB).....
DO NOT restore system app data....ever
For user apps....if the app runs as soon as you open it, you *should* be ok to re-install the data.
If the app requires the downloading of 'additional files' on first run, DO NOT re-install as this data is likely to be OS version specific......
My wife says I'm a phone geek....She's probably right
Due to an update of an Xposed module, I had badly corrupted my systemui. The phone was totally unusable, and I could only press the OK button notifying the stopped event at startup.
Lucky me, I still had not updated to 4.4.3. Via Skipsoft Android Toolkit I updated to the last Android release, and my systemui got fixed. I did not choose to do a complete wipe, so I actually maintained my previous apps. In relation to root, I did not loose it, but I had to reinstall SuperSU to get the non-official apps working again.
I hope this helps somebody else in my same condition, with no need to do a system wipe!
com.android.systemui stops working when battwry gets less then 16 %
Hi guys ,
Can anyone upload the system ui file for android KitKat?
I tried all things to fix "Unfortunately com.android.system ui. Has stopped working when battery gets lower then 16% so I think I should replace the system ui file from system app folder
Hey everyone, I just had this same problem pop up onto my phone while I was checking my messages. Ive never rooted my Motorola Droid Razr HD and the power button is jammed at the moment as well. Is there a way around this problem or is this phone done for?
Maybe you should try increasing the heapsize in the build.prop file, the no. of notifications in the status bar causes this crash. if you want to know more about the heapsize etc. google for this crash in cyanogenmod fourms.
Hi
I recently installed Touchpal Dialer to replace the Android Stock Dialer (Phone). I then used Titanium Backup to uninstall the stock dialer. (I only select Phone and pressed 'Uninstall'). However in the process of uninstall, something crashed (some process stopped working) and I was stuck on Force Close (which repeatedly pops up).
So to return to Android I rebooted. However the phone can no longer detect the the SIM card (and hence the network). I tried to access Settings>Call, but I get the error "The application Settings (process com.android.settings) has stopped unexpectedly".
My first thought was to restore Phone using Titanium Backup, but this seemed to be stuck (or at least it was taking excessively long >20min).
Then I reinstalled the rom but that doesn't affect the files required to detect the sim card.
How do I fix this and get my phone to be able to dial again?
Any and all help is much appreciated.
pzling said:
Hi
I recently installed Touchpal Dialer to replace the Android Stock Dialer (Phone). I then used Titanium Backup to uninstall the stock dialer. (I only select Phone and pressed 'Uninstall'). However in the process of uninstall, something crashed (some process stopped working) and I was stuck on Force Close (which repeatedly pops up).
So to return to Android I rebooted. However the phone can no longer detect the the SIM card (and hence the network). I tried to access Settings>Call, but I get the error "The application Settings (process com.android.settings) has stopped unexpectedly".
My first thought was to restore Phone using Titanium Backup, but this seemed to be stuck (or at least it was taking excessively long >20min).
Then I reinstalled the rom but that doesn't affect the files required to detect the sim card.
How do I fix this and get my phone to be able to dial again?
Any and all help is much appreciated.
Click to expand...
Click to collapse
If there was a point in time when everything was working and then one change was made, the stock dialer was removed, then things stopped working, the solution would be to revert back to the working point in time.
Curious, what guide suggested the removal of the stock dialer?
As a side note, before removing files it is always best to either make a complete backup, nandroid, or to at least backup the specific file being removed so it can be quickly and easily replaced.
The main issue here seems to be the removal of the stock dialer. On the technical side of things, the dialer is a very integrated component of Android.
In AOSP, which all ROMs to some degree are based off, the dialer apk file contains not only the dialer but also browsing of contacts and links in on the back end with a few files.
Once you restore the Dialer, I think called phone.apk or something similar, the issues should go away such as FC. If there are issues accessing the SIM card after restoring the previously removed file, off the top of my head, my best guess would be to clear out the settings stored on the data partition. A setting could have been created during the dialer removed state which might prevent the system from restoring proper SIM access.
Hope that adds a bit more detail around the standard process of removing files and making adjustments!
Cheers thanks, much appreciated.
Largely the guide of my ignorance that decided to remove the stock dialer. It's only in the last half hour or so that I've just come by a guide that specifically says to *not* remove the stock dialer. In the first instance I thought it wouldn't be such a big deal as Titanium Backup could always restore it ... in which it turned out it couldn't.
So after all's said and done, is there a way (apart from Ti Backup) to restore just the stock dialer phone.apk (say by download or other)?
Another approach I'm considering is to find a way to flash a custom / stock ROM to fix this. However as my phone is unbranded and on HBOOT 1.49.0018, I'm finding this very difficult with the standard methods posted. On the other hand, ideas are starting to run out and desperation running high!
pzling said:
Hi
I recently installed Touchpal Dialer to replace the Android Stock Dialer (Phone). I then used Titanium Backup to uninstall the stock dialer. (I only select Phone and pressed 'Uninstall'). However in the process of uninstall, something crashed (some process stopped working) and I was stuck on Force Close (which repeatedly pops up).
So to return to Android I rebooted. However the phone can no longer detect the the SIM card (and hence the network). I tried to access Settings>Call, but I get the error "The application Settings (process com.android.settings) has stopped unexpectedly".
My first thought was to restore Phone using Titanium Backup, but this seemed to be stuck (or at least it was taking excessively long >20min).
Then I reinstalled the rom but that doesn't affect the files required to detect the sim card.
How do I fix this and get my phone to be able to dial again?
Any and all help is much appreciated.
Click to expand...
Click to collapse
I have had this happen to me a few times, this mostly happens when you apply a mod/tweak to a rom that is not compatible. Do a wipe and re-flash the rom that you want and it should fix the problem.
Thanks so much for this, that's fixed it.
Re wiping, since you can wipe from the Recovery and installation of the rom wipes before flashing anyway, is it necessary to use a wipe img? If so, what is recommended? (As I'm on HBOOT 1.49, I seem to only be able to run CWM 4.0.1.4 Shooteru Recovery).
ROM not booting
Looks like I've dug myself into another hole again.
The 'Sim Card detection' problem was fixed with a wipe from CWM 4.0.1.4 and flashed with ShaWn3D v1.4 rom. Everything works and I was happy.
But I was keen to try out the LeeDroid rom but the WiFi error keeps recurring despite my attempts with the solutions provided at
http://forum.xda-developers.com/showthread.php?t=1248838.
I've tried:
- re-flashing LeeDroid with so many versions of bcm4329.ko I've lost count
- reflashing the kernel with the LeeDroid kernel addet
- re-flashing another rom altogether (King Cobra v1.9) to see if it makes a difference; it doesn't - WiFi persists.
So now I've decided to go back to the ShaWn3D rom but now although the flash is successful, the boot is stuck at the white HTC splash screen.
What have I done wrong?
Hello, I'm Italian so my English is not very good.
Please I would like to ask you if somebody can help me with this problem.
I have a GT-i9100 with Andorid 2.3.3. The device is not rooted and I kept the original software from the day i bought the phone.
When I turn on my phone I have this error message looping:
"The application LogsProvider (com.sec.android.provider.LogsProvider process)has stopped unexpectedly. Please try again"
And, if I stay on the home screen, also:
"The application TwLauncher (com.sec.android.app.twlauncher process)has stopped unexpectedly. Please try again"
And occasionally I also get some others Force Closure, as:
Android process.media
Task Provider (process com. Android.providers)
Message (process com.android.mms)
IM (com.sec.android.im process)
AP Mobile (com.sec.android.widgetapp.apnews process)
Social Hub (com.seven.Z7 process)
Somebody told me that if I do a factory reset I'll probably solve the problem.
But this is what I am writing: since I am disable, sometimes I don't write by hand and I record voice recordings (with the standard voice recorder of the phone). I have some very important data on the phone and since they were recent I have no backup.
There are mainly voice recording (took with the standard recorder app) and some notes I took with an app called Note Everything that I would not like to lose.
Is there a way of saving this data?
UPDATE: Here a video of the problem:
Some additional information:
- the phone also display the icon of "memory almost full". So I can't install from the computer version of google play another launcher, because it would probably not install for no memory
- the phone also crashes after few minutes (sometimes soon, sometimes later)
- when I turn on again the phone, it is allways on the same home screen (I have 8 desktop home screen, it is always on the fifth)
- I have no SD card
- I could go on settings --> applications --> manage applications --> LogsProvider --> Clear data. The error of "LogsProvider" stops appearing, but if the phone crashes next time it returns, and if the phone does not chrash, if I go on home screen I still have all the others errors
- I could go on settings --> applications --> manage applications --> and I deleted some apps. When I turn off and on again the phone, the apps looks again there
- If i connect the phone with the computer with usb, Kies keeps telling "connecting"
- If I put the phone in Debug Mode, or in USB Mode, in My Computer I can see for some seconds the icon of the mass storage device (for example "K:"), but If I try to open it on my computer, I have an error like "the device is not ready", or the icon disappear
Thank you very very much in advance.
There are many apps to backup your data, try the below app to backup your apps data, you can later restore it after a factory reset.
https://play.google.com/store/apps/details?id=mobi.infolife.appbackup&feature=search_result
and regarding the voice recording. IF you simply record the voice and play it via any music explorer, then it would be saved in your internal sd and it will be safe after a factory reset.
+1 on bala.....well i had this prblm on my sgs1 and i dint do a backup but simply factory reset an for few weeks the phone was fine but again it started ..but then i flashd the same rom using odin an tht has a fix uptill now....cheerz
Thank bala_gamer and thanks rocky23, but unfortunately it looks like I can't install this app nor neither other app because of two reasons:
1) I can't access to the Google Play Store, because I don't have a desktop shortuit, and if I try to go passing through the apps page Twlauncher crashes and returns to the desktop
2) As I told in the post, phone says "memory almost full" so I can't install other apps
Any other ways of saving this data?
PS: As for the voice recording, good to know that with a factory reset they will probably be safe, thanks!
Since you're not rooted, I can't see any way you can fix this without losing your data.
My daughter is also limited to voice-only stuff, I rooted my SGS1 immediately before I gave it to her and back it up for her daily - not much use to you I know, but rooting/backups are a must, IMO.
She also uses Note Everything - as do I - and it always has survived a factory reset/full wipe for us, data's stored on the sd card, not in the system partition.
You've given all the info anyone could want, hope someone with more knowledge than me can think of a solution.
Good luck - I'll try and think more myself
Edit - not backed up via Google sync by any chance? If not, can you access it via Settings, or does TW crash on you every time?
Thanks also to you B3311.
I've checked with my fried who has the same phone and in fact all the voice recordings are stored in sdcard/audio. I've also found the directory of Note Everything inside sdcard. So, if this files will be kept, most of data that I care will be safe.
I have again some last few question, I give them a number so the post looks more clear.
1) As for Google sync, I have it enabled. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"? Is the "factory reset" the same option that "wipe user data", or it is different?
As you can se It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you everybody for your patience and your support dealing with this problem!!
please last question
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
ftpftp said:
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
Click to expand...
Click to collapse
Always worth a factory reset before other methods .
jje
JJEgan said:
Always worth a factory reset before other methods .
jje
Click to expand...
Click to collapse
Ok, thank you very much!
About my upper post, maybe you or someone can help me with my remaining my doubs?
I repost here the questions:
1) I have Google sync options enabled on my phone. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"?
Is the "factory reset" the same option that "wipe user data", or it is different?
As you can see It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Desktops Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you againt!
Very Short Video Explaining Everything!
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
To explain you the problem I have with the phone, I made this very short video:
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
ftpftp said:
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
Click to expand...
Click to collapse
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Sun90 said:
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Click to expand...
Click to collapse
Hi Sun90 and thanks. Unfortunately KIES keeps telling me "connecting" but does't connect.
You can find all the info in my first post, please see "Some additional information" here: http://forum.xda-developers.com/showpost.php?p=25577449&postcount=1
What can you suggest me to do to save data?
Having the kernel error, if I factory reset is it possible to have even a more serious problem?
Thanks.
Paul Spoerry said:
To resolve it: From your homescreen click menu, then Settings, Applications, Manage Applications. This screen will have tabs running across the top, click the ALL tab. Then scroll down to LogsProvider, select the app, then Force Stop and Clear Data. After that you should be good to go.
Click to expand...
Click to collapse
This is the solution.
You might not need to do a factory reset, I just cleared cache partition and it worked.
Explained here on StackExchange, I'm not allowed to post URLs yet:
android DOT stackexchange DOT com/questions/22961/how-to-fix-a-force-close-loop-on-android-with-phone-access
Hi Guys
Been having a problem for the last one week. I'm on CM11 snapshot m7. I installed the One plus one theme, which seemed to run very well until my battery drained completely. Now when I boot my phone, it gives me an error message "unfortunately com.android.systemui has stopped working."
I figured it must be a corrupt theme so I just need to uninstall it. But I can't access settings, as even if I hit "OK" on the error message, the msg keeps reappearing, not allowing me to do anything with my phone.
The last solution I have, of course, is to do a factory reset and flash a working ROM. But then I'll lose all my app data. I tried the following solutions, but in vain. Please let me know if you guys can think of anything else, so as to save my app data! My last Titanium backup was a few months ago!
1. Tried to uninstall the app via adb, but my USB debugging is off, adb doesn't detect my device (and I can't access settings to turn it back on)
2. Tried to boot my phone in safe mode and uninstall the app but even in safe mode it shows the same error message and doesn't allow me to do anything.
3. Tried installing the ROM and Gapps hoping it would replace the filed modified by the theme, and my default theme would be back on.
4. Found an apk for the default (holosense) theme, converted it to .zip and tried flashing it through CWM.
5. Tried flashing the apk via sideload in CWM, but again my USB debugging being off, adb did not detect my phone.
When I had my system ui failure, I was still able to open quick settings drawer and access settings through there even though system ui was constantly crashing...
hawaiisteve said:
When I had my system ui failure, I was still able to open quick settings drawer and access settings through there even though system ui was constantly crashing...
Click to expand...
Click to collapse
Oh! I can't even open the notifications panel
omikhandekar13 said:
Hi Guys
Been having a problem for the last one week. I'm on CM11 snapshot m7. I installed the One plus one theme, which seemed to run very well until my battery drained completely. Now when I boot my phone, it gives me an error message "unfortunately com.android.systemui has stopped working."
I figured it must be a corrupt theme so I just need to uninstall it. But I can't access settings, as even if I hit "OK" on the error message, the msg keeps reappearing, not allowing me to do anything with my phone.
The last solution I have, of course, is to do a factory reset and flash a working ROM. But then I'll lose all my app data. I tried the following solutions, but in vain. Please let me know if you guys can think of anything else, so as to save my app data! My last Titanium backup was a few months ago!
1. Tried to uninstall the app via adb, but my USB debugging is off, adb doesn't detect my device (and I can't access settings to turn it back on)
2. Tried to boot my phone in safe mode and uninstall the app but even in safe mode it shows the same error message and doesn't allow me to do anything.
3. Tried installing the ROM and Gapps hoping it would replace the filed modified by the theme, and my default theme would be back on.
4. Found an apk for the default (holosense) theme, converted it to .zip and tried flashing it through CWM.
5. Tried flashing the apk via sideload in CWM, but again my USB debugging being off, adb did not detect my phone.
Click to expand...
Click to collapse
try formatting cache and dalvik and try rebooting
if it doesnt work do a clean wipe and flash your rom it should do the trick
possibly no other go
for preserving your data
do a nandroid backup first and then do a clean wipe
this way you can extract app+data from nandroid via titanium backup later
hope it helps mate
Hello,
I'm trying to get an Alcatel Idol X (One Touch 6040D, no custom roms or modifications) out of a crash loop, but have been unsuccessful so far. The trouble started when the phone wanted to download and install text-to-speech voice data ("Female for English"). At some point this download/install crashes, causing the phone to reboot. When rebooting the phone hangs on the Alcatel screen with white background. I have to power it off then on again. Then it boots and starts the download/installation again, causing it to crash seconds after.
I've tried the following to no avail:
Clear cache partition from recovery menu.
Force stopping "Download Manager" and clearing cache & data. I have to be very quick to do this, otherwise the phone reboots. Unfortunately clicking the clear buttons has no effect. The used disk space stays the same (80.00KB data, 12.00KB cache). The phone will not reboot at this point, but many apps (Google Play, Settings,...) and processes are crashing repeatedly (android.process.acore, android.process.media and com.google.process.gapps). Eventually, so much has stopped working that the phone reboots.
There's a thread, I found almost a month ago on Androidcentral, about this very same problem. But what worked for the thread starter and other people, i.e. the clearing of cache and data of the "Download Manager" doesn't work for me. Probably because the cache/data clearing is not actually executed. So that might be something to look into further. See point two above. My replies in that thread haven't been responded too, unfortunately.
I'm aware that the cleanest solution is probably a factory reset from the recovery menu. However that would mean data loss of photos and app data, that haven't been backed up. My main goal is to get the phone into a state that a recovery/syncing of that data can be done. After, I don't mind doing a factory reset.
Any help is greatly appreciated!
Kind regards,
eXistenZ_69
P.S.: post copied from here as per recommendation of XDA Assistant
Hello,
this problem still could not be resolved unfortunately Does anybody have any idea why the "clean cache" doesn't appear to have any effect?
Cheers,
eXistenZ_69
Not too familiar with Alcatel as they aren't popular around where I live... I would think that there's an option to wipe cache in recovery however. If that doesn't help, I would try to quickly toggle airplane mode to stop the download process so you can backup what you need.
Hello es0tericcha0s,
thanks for your reply. The problem seems not to be related to Alcatel specifically. See Google Text-to-Speech Won't Stop Downloading for other brands of Android smartphones that had the same issue. Unfortunately, what helped others, i.e. clearing the cache, does absolutely nothing in my case I also already tried clearing the cache partition in the recovery menu. Disabling wifi is another thing I tried to no avail. The download manager still starts installing or trying to download the voice data and crashes. Any other suggestions?
Cheers,
eXistenZ_69
Are you rooted by any chance? What's going on with the Download Manager shouldn't affect your ability to backup your photos at least when you plug it into a computer. If you aren't rooted, you might look into trying to do an adb backup if your phone supports it. http://forum.xda-developers.com/showthread.php?t=2091047&highlight=4+4
No, the phone is not rooted. Never did any modifications of that sort.
I tried connecting to the pc before, but it's not possible to browse the phone content. The crashing services I mentioned in my first post are probably interfering. I will try it again on another pc... Will an adb backup work in that case? Or is it possible to do an adb backup without booting android fully?
Cheers,
eXistenZ_69
So I tried again plugging the phone into a computer. The computer plays the connection sound and shows the phone when clicking on the "Safely disconnect USB device" in the task bar, but unfortunately it's not possible to browse the phone contents using the file explorer :crying: There is a slowly moving progress bar shown in the file explorer location bar and eventually it just stops and nothing happens.
I couldn't try the ADB backup tool in the thread you suggested cause the site is down. It most likely won't work anyway given the fact that the USB connection cannot be established successfully.
*sigh* I'm starting to think I'm out of options. It's just so frustrating to know that the images and contact data are present on the device, but there is no practical way to get to them. I could do a reset to factory settings and hope to recover any images using a tool like Recuva, but that would definitely endanger them.
eXistenZ_69
Only other thing I could think of would be to root and hopefully you could freeze/disable the Download Manager in time before the crash to be able to recover stuff.
Adb still might work even though MTP isn't. Just have to hurry through the settings to enable it. If you don't have adb on your computer search : Minimal ADB and Fastboot here on xda.
Hello es0tericcha0s,
Today I had a major breakthrough. Using ADB I successfully copied over the /sdcard directory contents on the phone. This means all pictures have been recovered!! So happy about that Thank you so much for your help! :highfive: It didn't work right away after installing minimal adb & fastboot though, my phone was not listed when doing "adb devices". I then installed some software from Alcatel called "One Touch Center", which is used for managing phonebook, sms, ringtones, etc... that was not able to connect to the phone either. However I think it installed some driver, because after ADB was able to connect to the phone :good:
I'm currently trying to figure out how to root the phone so I can delete the download manager cache/data. From what I've read by now is that those should be present somewhere under /data/data/ . Those directories require root privileges unfortunately. I tried Kingo Root which lists the phone as supported, but that failed to acquire root.
Would be great to succeed in fixing the crash loop too, so I can sync contacts and other data too.
Thanks again!
Cheers,
eXistenZ_69