Android 6 - Vodafone Smart Mini 7 - Android Q&A, Help & Troubleshooting

I don't know what happened, I noticed an update to Google APP on my phone and now everytime I restart my phone It asks for me to choose my Google Backup Account and after that when I open apps like GMAIL, Google Maps, Google Play Store I need to login and setup everything again like "A first Time".
Can anyone help me please?
I already did a factory reset and the problem remains.
[email protected]

mrchmod said:
I don't know what happened, I noticed an update to Google APP on my phone and now everytime I restart my phone It asks for me to choose my Google Backup Account and after that when I open apps like GMAIL, Google Maps, Google Play Store I need to login and setup everything again like "A first Time".
Can anyone help me please?
I already did a factory reset and the problem remains.
[email protected]
Click to expand...
Click to collapse
Check your settings for google on your device, also make sure you dis not block your account u are using for the backup account.

Related

[Q] Play Store stopped working

All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
sciurius said:
All of a sudden Google Play Store stopped working. When I try to start it up, I get a screen "Authentication is required. You need to sign into your Google Account." and a [Retry] button. When I press the button, I get the same screen again.
I've checked that there's no firewall, my Google Account is working (checked from the PC), I've cleaned the Play Store data, all to no avail. I tried removing the account but that is not allowed, I need to do a factory reset for that -- something that I'm not particularly looking forward to.
Any idea what is going wrong and how I can recover?
Click to expand...
Click to collapse
clear data for google services framework, and force close it and reboot, or idk, downgrade the play store, also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account, hope i helped
Ranomez said:
clear data for google services framework, and force close it and reboot,
Click to expand...
Click to collapse
That did not make a difference.
or idk, downgrade the play store,
Click to expand...
Click to collapse
How can I do that?
also its odd that u cant remove ur acc, it should let you remove it if u go in settings accounts and as far as i can remember long press your account,
Click to expand...
Click to collapse
When I try this, it asks for confirmation, I press 'Remove account' and then comes a dialog similar to "this account is required by some applications, you can only remove it by resetting the phone to factory defaults (...)".
sciurius said:
How can I do that?
Click to expand...
Click to collapse
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be, also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Ranomez said:
im not sure if u can, but if u installed the market using the froyo gapps installer in a thread from here you should be able to go to settings->applications->manage apps and find play store and click on it and downgrade, a button where uninstall would normally be,
Click to expand...
Click to collapse
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
also u could tell me ur device and android version and where u installed gpps from, thatd really help me at helping you out
Click to expand...
Click to collapse
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Actually, I have the feeling that Market (and Play) try to start some authentication service, that fails or is missing.
sciurius said:
My button reads [Uninstall updates]. After doing so, I get the old Market application again. However, when I start it, I get "Error: Authentication required. Please log into your Google account."
I tried uninstall Market and restore (from TitanumBackup) - no difference.
Archos 10.1IT running UrukDroid 1.6.4 (Based on stock archos Froyo 2.2)
Click to expand...
Click to collapse
hmm............try using the program u used to install market again, but first try after uninstalling updates to clear cache and data for google services framework and market, and also try to force stop them, otherwise try to reuse the app u used to install market
I removed the google apps and reinstalled them (several times, several ways). Finally success after reinstall using ArcTools. Now I can start Google Play. I asks me to create an account and it seems to work again.
Thanks for the assistance!
Again, I lost Google Play. Same symptoms: it says I need to sign in or create an account first, but doesn't give me the opportunity to do so.
I removed everything Google related. Re-installed Market (using ArcTools) but Market just doesn't get installed. Similar when trying to install Play using ArcTools: all tools get installed but there's no Play.
When restoring Market or Play from backup I have the same problems decribed in the beginning of the message.
Really puzzling - and frustrating.

[Q] [help][PLAYSTORE AND HANGOUT NOT WORKING !!!

From the first boot itself after seting google account ...the playstore and hangout didn work....
playstore-no connection & hangout-can't connect to google....havent inserted the sim ...is that the problem??
I followed following instructions:
a. Go to Settings > Apps.
Scroll to All apps and then scroll down to “Google Play Store” app.
Open the app details and tap on the “Force stop” button.
Then, tap on the “Clear cache” button.
and reinstalled and done factory reset .....
help me plzzzzzzzzz
Just factory reset one more time.
Add your google account. Make sure you're connected to the internet.
Once the phone boots up, 1st thing you need to do is update "google play services" from play store.
Once that is done you'll be able to update all google apps.
Hope this works. All the best !
Still the same !!!
Hetalk said:
Just factory reset one more time.
Add your google account. Make sure you're connected to the internet.
Once the phone boots up, 1st thing you need to do is update "google play services" from play store.
Once that is done you'll be able to update all google apps.
Hope this works. All the best !
Click to expand...
Click to collapse
i have factory resetted the phone 3 times now !!! cleard cache and deleted data...removed account and restarted but still it cant access playstore ......worked with mobile data sometime before ....then again d same....cant access through wifi n cant add account through wifi at boot...tried to update playstore n services via pc...still it works sometimes on mobile data...and most important thing is it loads for very long time n some time no connection...and we can search the apps from the search button of the app...please don't ignore......plzzzzz help.....

[Q] How to fix google play services update issue

So here is my basic issue at the moment:
I can get google play to work but uninstalling in titanium back up and reinstalling the apk manually and making it a system app. BUT it wont let me download apps or upfmdate apps or update google play services also I can't sync my contacts from my gmail account with my device. Thanks to one of the admins on here I was able to get google play up and running after it crashed the first time but sadly it has stopped functioning all together now. I have tried clearing the cache I haave wiped data but to no avail. I have even gone through the sames steps I used on my last thread to geet it working again but sadly the app fails after 2 to 3 minutes of being reinstalled. Does anyone know of a fix for this kind of an issue?
When I try to download apps it gives me the following error now
Error retrieving information from server
[RPC:S-7:AEC-0]
Wipe Cache in recovery
That got playstore up and running still no contacts syncing tho :/
turatt said:
That got playstore up and running still no contacts syncing tho :/
Click to expand...
Click to collapse
Do it through your settings
I tried that and it said sync in encountering problems will be back shortly amd when i go to download apps it gives a new error
RPC:S-7 ACE-0 C26H-HF7N-FODQO
turatt said:
I tried that and it said sync in encountering problems will be back shortly amd when i go to download apps it gives a new error
RPC:S-7 ACE-0 C26H-HF7N-FODQO
Click to expand...
Click to collapse
restoring anything to /system using titanium in lollipop doesn't work, yet. Remove your google account in settings/accounts then wipe cache again, you won't lose anything. Then wipe data from google services and play store, you can use titanium to do that. Reboot, wipe cache again, then add your google account (do not restore it from a backup) in settings/accounts, and let it sync.
also,
if you're using any kind of nodded play store to do that first sync it won't work
syndre said:
restoring anything to /system using titanium in lollipop doesn't work, yet. Remove your google account in settings/accounts then wipe cache again, you won't lose anything. Then wipe data from google services and play store, you can use titanium to do that. Reboot, wipe cache again, then add your google account (do not restore it from a backup) in settings/accounts, and let it sync.
also,
if you're using any kind of nodded play store to do that first sync it won't work
Click to expand...
Click to collapse
I don't think I have a modded apk ill post the error codes I'm getting then try your method playstore just crashed and now I can't download apps :/
Try to get a apk of titianium backup and unintalll the playstore and replace it with a verison from a set of gapps
As it stands atm I cannot access playstore at all to update anything it stopped giving me error codes also. What I normally do when this happens is I uninstall playstore I remove my gmail account and wipe play services cache this used to fix it but now when I do all that playstore does nothing it just gives me a blank page

[Q] Google account can't be added anymore

Hey, guys.
I hope that the experts here can save my ass. =(
My data
Device: GT-I9100
CyanogenMod-Version: 11-20141115-SNAPSHOT-M12-i9100
Android-Version: 4.4.4
Baseband-Version: I9100XXMS4
Kernel-Version 3.0.64-CM-g4ca83ff / [email protected] #1
My problem
Lately I tried to limit the services of the Google Play services. For that I have used the app DisableService. After a while, it worked quite well, because I have limited the services here on the basis of a list in this forum. This morning then the shock: During use of WhatsApp the contact names changed into numbers. My Google account was gone. In the days before I changed nothing that could be the problem. The last change in this context happened three days before. I had configured the services in a way that creating a new Google Account is still working, so I was surprised because this wasn't the case anymore.
At first i got the choice for Google or WhatsApp (other accounts aren't possible, 'cause i don't use them). If i decided Google, it doesn't work and the error said: Google Play services were terminated. The same after i've allowed all services. But now it's not even possible to get the choice for a new Google account. The only thing possible is WhatsApp.
My attempts
- Deleted all Google Play services and Play Store data
- Reinstalled Google Play services and Play Store via Gapps.zip in Recovery
- Reinstalled Google Play services and Play Store via APK
- Deleted the updates for Google Play services and Play Store
What the attempts caused
Nothing. =( It's still impossible, to create or login a new Google account. Before it crashed, now it depends the step before crashing.
My guess
It seems to me as a file or files are missing. Or they are wrong. In addition, I noticed that now a few services will be blocked by itself. This was previously not the case. "SystemUpdateService" is one of them. Also the "CheckinService" in the framework of Google Play services.
For me, this is a disaster. This weekend I need my contacts urgently. I hope you can help me. And thank you for your attention.
CauleyWoodrow said:
Hey, guys.
I hope that the experts here can save my ass. =(
My data
Device: GT-I9100
CyanogenMod-Version: 11-20141115-SNAPSHOT-M12-i9100
Android-Version: 4.4.4
Baseband-Version: I9100XXMS4
Kernel-Version 3.0.64-CM-g4ca83ff / [email protected] #1
My problem
Lately I tried to limit the services of the Google Play services. For that I have used the app DisableService. After a while, it worked quite well, because I have limited the services here on the basis of a list in this forum. This morning then the shock: During use of WhatsApp the contact names changed into numbers. My Google account was gone. In the days before I changed nothing that could be the problem. The last change in this context happened three days before. I had configured the services in a way that creating a new Google Account is still working, so I was surprised because this wasn't the case anymore.
At first i got the choice for Google or WhatsApp (other accounts aren't possible, 'cause i don't use them). If i decided Google, it doesn't work and the error said: Google Play services were terminated. The same after i've allowed all services. But now it's not even possible to get the choice for a new Google account. The only thing possible is WhatsApp.
My attempts
- Deleted all Google Play services and Play Store data
- Reinstalled Google Play services and Play Store via Gapps.zip in Recovery
- Reinstalled Google Play services and Play Store via APK
- Deleted the updates for Google Play services and Play Store
What the attempts caused
Nothing. =( It's still impossible, to create or login a new Google account. Before it crashed, now it depends the step before crashing.
My guess
It seems to me as a file or files are missing. Or they are wrong. In addition, I noticed that now a few services will be blocked by itself. This was previously not the case. "SystemUpdateService" is one of them. Also the "CheckinService" in the framework of Google Play services.
For me, this is a disaster. This weekend I need my contacts urgently. I hope you can help me. And thank you for your attention.
Click to expand...
Click to collapse
Have you tried uninstalling the disable services app? Also I would try going into recovery and wiping cache and dalvik cache and rebooting. If this doesn't work, you could try going back to recovery and just reinstalling the cm11 .zip and gapps .zip then wiping both caches again and rebooting(you wont lose any data doing this)
noppy22 said:
Have you tried uninstalling the disable services app?
Click to expand...
Click to collapse
It's frozen.
noppy22 said:
Also I would try going into recovery and wiping cache and dalvik cache and rebooting.
Click to expand...
Click to collapse
Tried it - without success. =(
noppy22 said:
If this doesn't work, you could try going back to recovery and just reinstalling the cm11 .zip and gapps .zip then wiping both caches again and rebooting(you wont lose any data doing this)
Click to expand...
Click to collapse
Yeah, i know. =)
Thanks for your quick answer!
What about reinstall the rom? Format /data, /cache and /system to ensure there's no corruption during the process. Flash gapps again too. You'll lose your data, but it should fix these kind of errors for sure.
gsstudios said:
What about reinstall the rom? Format /data, /cache and /system to ensure there's no corruption during the process. Flash gapps again too. You'll lose your data, but it should fix these kind of errors for sure.
Click to expand...
Click to collapse
Hey!
That's exactly, what i want to prevent. I had everything set well and currently there's no time to set up the system again.
Any other ideas? =(

Some Google Services Refuse to Sync

Hello Everyone. I have a Samsung Captivate Glide i927 (AT&T). It was running Omni ROM 4.4 but since the latest Google Play Services update keeps 'crashing' the phone (multiple pop-ups stating that Google Play Services has stopped), I have decided to go back to stock ICS 4.0.4
The problem now is that my Google account isn't syncing properly. My contacts, calendar, Keep notes are unable to sync. I keep getting an error that states that 'Sync is having problems.' I also can't connect to the Google account from certain apps like WhatsApp & SwiftKey keyboard and as a result, I can neither back my chats to Google Drive nor download my customs words for the SwiftKey keyboard app. I can however use the Google Drive app normally. The Play Store also works properly.
I have done everything that I can think of (& read online). They are:
1. Deleting the Google Play Services cache.
2. Emptied the phone's cache. I also formatted it & the Dalvik cache in CWM.
3. Removed my Google account from the phone. Restarted & added the Google account.
4. Reset the phone to factory settings.
5. Re-flashed the official/stock 4.0.4 ROM by using Odin.
6. Changed my Google account password to 'force' everything to 'reset' and resync.
7. I have added a hash prefix to the localhost IP address in the hosts file in the 'etc' folder. I have also deleted it.
Syncing still doesn't work for those services. I am at my wit's end. Please can anyone suggest a solution?
Thanks.
NB: I posted this question in the Samsung i927 section but there was no answer or comment.
https://forum.xda-developers.com/captivate-glide/general/google-services-refuse-to-sync-t3565536
Anyone? Pls

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