Hi all.
i just bought at&t unlocked G5 (H820), and it seems i have a problem about "software update".
When i check Android security patch level, its still on "2016-03-01" (Build number: MMB29M, H82010c). Its very outdate, and i cant get any update. already check via software update (OTA), its says i'm on the latest software. I try use LG Bridge, still the same i dont get any update and i get error "cant find software" or something like that (i dont remember the exact word).
Please, can you guys help me. Is there another way to get Software update?
I dont even have app drawer :crying:
fyi: i live in indonesia, so there is no way i can get any at&t simcard.
If you just bought the G5 H820, you may want return to the phone to the seller and get a G5 H850 instead?
I have the same problem here with the H850K, came from Australia to the Amazon FBA, but I am living in Luxembourg. However the H850 open European version is almost a 100 EUR more expensive. Seems not to be worth it, especially not if this lousy Australian company finally will come up with an update of Android 7.
Related
Hi everyone,
I'm having issues with my LG G3 D855! It was originally locked to Optus in Australia, but I have recently wanted to root it. To do this I found I had to downgrade to Android 4.4, which I did successfully using the LG Flash Tool. It worked well, but it messed up at the same time. I actually flashed the European version of 4.4 over instead of an Optus version. As someone with little experience in the field, the European/International version seemed the right one since there was no Australian versions on the site. LG wouldn't replace the firmware unless I coughed up $350, seeing as I voided the warranty. After doing further digging online I found a Telstra version of the LG G3 firmware but the phone repair shop said that flashing a Telstra version over would lock it to telstra and that I would require a Telstra sim to use the phone! At the moment my phone is functioning okay, I'm able to text, call and mobile data and wifi both work. The issue is the missing Australian apps and the many European ones that aren't mine. Also out of curiosity, has the European G3 received 5.0 yet? It didn't show up in the software updater for me. Looking for any advice I can get with this... If you have any further questions about the functionality I will reply as soon as I can.
Thanks!
Hi, I have a questione. I notice after I flashed open eu kdz which is debrand that my software is still show version v10e-260-02. I check and 260-02 is for t.mobile poland. When I want to update via lg bridge, it upload tmobile software not global. Is there any way to debrand this phone to software version v10e-xx, which mean open eu. That's wear that phone allways shows t.mobile brand.
Maybe someone have a way to definitely debrand phone ???
re. debranding G5
can't figure out where to delete this..
Hey,
This summer i have bought my LG G5 when i was travelling in Sweden. I bought it unlocked new ( not connected to any carrier) .
As i can see many of you have receive Android 7 update.. I have try to use LG tools, LG Bridge , and try to updated it over air... But nothing..
I have send an Email to LG support but i have receive generic answer.. So my question is , why there is no update for me? Maybe somebody knows something, what i can do? Is my device broken?
Thx all
I have the same issue here in Denmark. Still waiting for Nougat. Mine is a Nordic Europe version like yours
HI I think it hits to Nordic countries just before Christmas. We are not such a big market area, so wait a bit and it will come. I haven't got it either, so your phone is not broken.
mhuk26 said:
Hey,
This summer i have bought my LG G5 when i was travelling in Sweden. I bought it unlocked new ( not connected to any carrier) .
As i can see many of you have receive Android 7 update.. I have try to use LG tools, LG Bridge , and try to updated it over air... But nothing..
I have send an Email to LG support but i have receive generic answer.. So my question is , why there is no update for me? Maybe somebody knows something, what i can do? Is my device broken?
Thx all
Click to expand...
Click to collapse
I've been using the RS988 G5 on Verizon since last month (that BHPhoto had on sale for $399, due to my old Note 4 DE having issues). For the price, it is a good phone, but I'm not liking the fact that it appears LG will not be upgrading it to Nougat, leaving it on 6.0.1 with months old security patch.
At this point, I'm not sure if I should just keep it for now and wait and see how the new phones are this year (G6, S8, Note 8, V30), or return it while I still can to BHPhoto and pick up something else. I could go with something used on Swappa (such as the Verizon branded G5 or V20 that both have 7.0) for around the same $400 or slightly more.
I'm so frustrated as you are... i live in argentina and a friend of mine brought me from this variant instead of a H850/830 as i requested but is such a good phone, i can't really complain
It's like a forgotten variant... i wonder if LG itselft knows it exists
Recieved the update
demodemo001 said:
I'm so frustrated as you are... i live in argentina and a friend of mine brought me from this variant instead of a H850/830 as i requested but is such a good phone, i can't really complain
It's like a forgotten variant... i wonder if LG itselft knows it exists
Click to expand...
Click to collapse
I too was frustated....recieved the uodate notification today on my rs988..around 600mb update
ankitsxperiago said:
I too was frustated....recieved the uodate notification today on my rs988..around 600mb update
Click to expand...
Click to collapse
Is this notification actually for Nougat, or perhaps for just a more current security update? The size seems too small for the Nougat update is why I ask.
Update: I just downloaded and installed the 554.17MB update and it was the latest security update (2017-01-01) in s/w version RS98811d. Maybe Nougat will come in the next weeks/months.
I'm downloading the "d" firmware, but really slow even with my 175Mbps Comcast connection, so not sure where the LG Software Update Server is.
Too bad it still isn't Android Nougat, but at least it is the Jan 2017 security update. So there is still hope I guess.
Update:
Finished the download and install. Visually, can see no difference from the "c" version.
Sorry
Diablo_692 said:
Is this notification actually for Nougat, or perhaps for just a more current security update? The size seems too small for the Nougat update is why I ask.
Update: I just downloaded and installed the 554.17MB update and it was the latest security update (2017-01-01) in s/w version RS98811d. Maybe Nougat will come in the next weeks/months.
Click to expand...
Click to collapse
Sorry i was excited...bur after installing i came to know that it was a security update
It looks like there is a RS988 Nougat Source Code listed here:
http://opensource.lge.com/osSch/list?types=NAME&search=lgrs988
But at the start of May, I'm doubtful we'll ever get it.
I had thought about going with the unlocked G6, but not any more, as LG is pretty bad about updates on their Unlocked devices.
I have read somewhere that they told a consumer that the RS988 would be updated in May, seeing the source code is a good sign I guess
P00r said:
I have read somewhere that they told a consumer that the RS988 would be updated in May, seeing the source code is a good sign I guess
Click to expand...
Click to collapse
I downloaded the source code, and the date on the files are from Feb 2017. So I guess there is still hope.
LG Replies (So Far)
I decided to periodically email LG about the Nougat update. My first email received this reply:
<<LG>>
Good day! Thank you for getting in touch with LG Email Services and letting us know about your concern. It’s our pleasure to assist you with your inquiry!
As far as we know and according to the list of updates we found on the following page, there has been an update for the RS988 phone model to Nougat 7.0 that was released this past 24th of March.
Software Updates are generally pushed into devices by the carriers or service providers (e.g. US Cellular, Sprint, Verizon, T-Mobile, etc.) that phones are locked with over-the-air (OTA). Factory unlocked phones have no connections to these updates and receive updates through LG via OTA or a software update tool instead.
If you haven't received any notifications about recent software updates on your phone, please try to check for and download the latest update for your unlocked phone via the LG Bridge application. You may download and use this application on a computer from the following page.
Please follow the step-by-step instructions under the ‘PC Sync’ section of the page above.
<</LG>>
My 2nd email brought this response:
<<LG>>
According to the information that we got from our product specialists, unlocked phones should receive an update from LG Over-The-Air once available for the unit. LG OTA updates for unlocked phones have to pass through multiple Quality Checks for several carrier networks or service providers before their release so it takes a considerable amount of time in between releases compared to phones locked with a specific carrier.
Should you require further assistance or for any other concerns, please do not hesitate to email us back. We’re more than happy to help you the best we can.
Feel free to contact us also via Live Chat or Phone by dialing 1-800-793-8896.
<</LG>>
Sorry, new user so no external links allowed.
/phandroid.com/2017/05/03/unlocked-lg-g6-android-nougat-update-us/ came across this today. I'm looking at buying this phone (LG rs988) can anyone confirm they have the update?
https://www.reddit.com/r/Android/comments/68urq5/seems_like_the_unlocked_lg_g5_rs988_is_getting/
I have the unlocked rs988 and have not yet received the update yet. I checked on the phone and on lg bridge.
Checking every couple of hours will update here if the nougat update ever shows up. ?
There is an update on lg-firmware.com for the rs988 released on 4-27 anyone try it and see if its nougat
Yes Its Nougat
firenemesis7 said:
There is an update on lg-firmware.com for the rs988 released on 4-27 anyone try it and see if its nougat
Click to expand...
Click to collapse
Yes its Nougat with Android Security Patch Level of March 01, 2017.
When I updated using the LG Flash Tool, it had to reformat the partitions (user, system ...). Therefore I lost my old data.
I backed up my data before upgrading. Will try to restore using the LG backup tool and report back later.
Don't you need the rs988 dll file to flash. If so where did you find it
firenemesis7 said:
Don't you need the rs988 dll file to flash. If so where did you find it
Click to expand...
Click to collapse
I used the LG Update tool from the link below.
Selected the upgrade radio button, followed by the kdz file and let the installation go through.
Again please backup as your data might be lost after the upgrade. To be on the safe side please remove sd card too.
https://www.mylgphones.com/download-lg-up-software
This worked fine for me. I'm not the owner of any these files hence I cannot take responsibility if anything goes wrong. Please use it at your own risk
everything seems to be working had to factory reset like you said but just glad to finally have Nougat. Thanks
jai4200 said:
I used the LG Update tool from the link below.
Selected the upgrade radio button, followed by the kdz file and let the installation go through.
Again please backup as your data might be lost after the upgrade. To be on the safe side please remove sd card too.
https://www.mylgphones.com/download-lg-up-software
This worked fine for me. I'm not the owner of any these files hence I cannot take responsibility if anything goes wrong. Please use it at your own risk
Click to expand...
Click to collapse
firenemesis7 said:
everything seems to be working had to factory reset like you said but just glad to finally have Nougat. Thanks
Click to expand...
Click to collapse
I guess the April upload is the Nougat one.
https://lg-firmwares.com/lg-rs988-firmwares/
I've been checking my G5 RS988 every day, and still no OTA Nougat update on it. I'd rather go that route as it (should) keep system data & apps in place, instead of doing the update via the LG Software which wipes/formats user data & apps.
I am on verizon and I can confirm the RS98810h_01_0303.kdz from lg-firmwares.com works on my RS988. I performed a backup and update with the tools and drivers provided in AUTOPrimes post linked below. Once I updated the device, I simply loaded the backup tool and restored my device, sms and apps appeared right back to the state they were before. My only question is that the firmware is listed as BPT (brightpoint), will this still include the same bands listed under the unbranded USA rs988?
https://forum.xda-developers.com/lg-g5/how-to/info-autos-g5-thread-t3350648
My phone LG V30 H931 black AT&T model
i bought in dubai as 2nd hand phone and now
im trying to update OTA it says " Your device is already updated " . i have checked in AT&T software official site and the device has available update for July 2019 security patch. My phone security patch is still last July 2018 since i purchased it.
I also tried LG bridge computer update but it shows " LG bridge cannot detect your device O.S. " does it mean im stuck in 8.0 Oreo ? weird, i have a korean version LG V40 and connecting to Lg bridge has no problem it detects the current OS of my V40 LGU + model.
So i realized it maybe because my phone is AT&T model , USA based phone and im not using at&t sim nor network since im in Dubai now
Now question ,is there any other solution to update into android Pie 9.0? or should i just. sell my phone and better buy another V30 or V35 korean version which has no problem in updating O.S. rather than USA based phones which are restricted . thanks
zeusforever27 said:
My phone LG V30 H931 black AT&T model
i bought in dubai as 2nd hand phone and now
im trying to update OTA it says " Your device is already updated " . i have checked in AT&T software and device has available update for July 2019 security patch.
I also tried LG bridge pc update but it shows " LG bridge cannot detect your device O.S. " im stuck in 8.0 Oreo
So i realized it maybe because my phone is AT&T model and im not using at&t sim nor network since im in Dubai now
Now question ,is there any other solution to update into android Pie 9.0? or should i just. sell my phone and better buy another V30 or V35 korean version which has no problem in updating O.S. rather than USA based phones which are restricted . thanks
Click to expand...
Click to collapse
But h931 don't have pie yet right?
yes ,but im curious why LG bridge cannot detect the current O.S. of my lg v30? im just worried that my phone might not receive android update after long time of waiting.
Last question sir, if the AT&T phone is unlocked already like my LG V30 case, i can insert dubai sim now and it is working to other sim as well, does it mean that i can update as well the software android in any country i go? because this is AT&T US based phone ,does it really require AT&T sim ? or no need since the phone is already unlocked? thanks
zeusforever27 said:
My phone LG V30 H931 black AT&T model
i bought in dubai as 2nd hand phone and now
im trying to update OTA it says " Your device is already updated " . i have checked in AT&T software official site and the device has available update for July 2019 security patch. My phone security patch is still last July 2018 since i purchased it.
I also tried LG bridge computer update but it shows " LG bridge cannot detect your device O.S. " does it mean im stuck in 8.0 Oreo ? weird, i have a korean version LG V40 and connecting to Lg bridge has no problem it detects the current OS of my V40 LGU + model.
So i realized it maybe because my phone is AT&T model , USA based phone and im not using at&t sim nor network since im in Dubai now
Now question ,is there any other solution to update into android Pie 9.0? or should i just. sell my phone and better buy another V30 or V35 korean version which has no problem in updating O.S. rather than USA based phones which are restricted . thanks
Click to expand...
Click to collapse
Months ago, I wrote a Guide for AT&T H931 and Sprint LS998 which can't update, if you are not AT&T or Sprint customer. It tell HOW to update them.
It's a sticky:
H931 & LS998 -- How to Update to Latest Android Firmware!
https://forum.xda-developers.com/lg-v30/how-to/ls998-h931-how-to-update-t3927155
Got tired of answering the same questions over and over so I made it into a sticky. Please read it.
---------- Post added at 01:45 PM ---------- Previous post was at 01:41 PM ----------
Mrxyzl said:
But h931 don't have pie yet right?
Click to expand...
Click to collapse
No, doesn't have Pie yet, but soon will. They will get Pie. But this question is not really about Pie, this is about updating H931 at all. There's only one way to do that, if you are not an AT&T customer. I tell how in the Sticky.
I've answered this question two or three dozen times and people just keep creating new threads to ask again. Thought sure the Sticky would help and maybe it has.
zeusforever27 said:
Last question sir, if the AT&T phone is unlocked already like my LG V30 case, i can insert dubai sim now and it is working to other sim as well, does it mean that i can update as well the software android in any country i go? because this is AT&T US based phone ,does it really require AT&T sim ? or no need since the phone is already unlocked? thanks
Click to expand...
Click to collapse
Device being carrier unlocked (by some code) has nothing to do with getting carrier-approved updates only allowed for that carrier's customers.
AT&T and Sprint don't want you using their devices on other networks, and if you do, they punish you. They also don't care about AT&T/Sprint customers who may sell their phones on eBay to non-customers.
There is a solution. Read the sticky.
zeusforever27 said:
better buy another V30 or V35 korean version which has no problem in updating O.S. rather than USA based phones which are restricted . thanks
Click to expand...
Click to collapse
Only AT&T H931 and Sprint LS998 are ostensibly restricted. There's a way around the restriction, explained in the sticky.
Neither carrier release public KDZ for their updates. They will only do FOTA (Firmware Over The Air) for customers who have their SIM cards.
This is why LG Bridge won't work for H931 or LS998, because you can capture the URL to the LG Server and post it publicly. We do this all the time in the OTHER variant KDZ threads, where you can download KDZ straight from LG Servers. AT&T and Sprint won't allow that.
zeusforever27 said:
yes ,but im curious why LG bridge cannot detect the current O.S. of my lg v30? im just worried that my phone might not receive android update after long time of waiting.
Click to expand...
Click to collapse
You will have to manually install updates. See the sticky.
Guys i have h93120d software version in my at&t v30
and I have the same problem
I am asking if there's a way to get the latest official update
or how to crossflash the phone without broke the phone ?.
3xper said:
Guys i have h93120d software version in my at&t v30
and I have the same problem
I am asking if there's a way to get the latest official update
or how to crossflash the phone without broke the phone ?.
Click to expand...
Click to collapse
I've already answered. Read the sticky.
H931 & LS998 -- How to Update to Latest Android Firmware!
https://forum.xda-developers.com/lg-v30/how-to/ls998-h931-how-to-update-t3927155
ChazzMatt said:
I've already answered. Read the sticky.
H931 & LS998 -- How to Update to Latest Android Firmware!
https://forum.xda-developers.com/lg-v30/how-to/ls998-h931-how-to-update-t3927155
Click to expand...
Click to collapse
thanks I'll try
3xper said:
thanks I'll try
Click to expand...
Click to collapse
be carefull and read the article for 4 times at least i also have the same problem before and i fix it with the same method
pls read carefully
Thanks for all the responses sir, i decided to sell my at&t used phone, manual upgrading software is too much hectic and risky for me as an ordinary user.
So this is a lesson learned from me and i strongly advised to all foreigners like me who wants to buy 2nd hand LG phones ,better buy korean variants or international version, avoid US based carrier brand phones.
Sk telekom, LG U + this korean variants are way better ,no restriction any country u go u can update the O.S.
Using my LG V40 korean variant thanks
zeusforever27 said:
Thanks for all the responses sir, i decided to sell my at&t used phone, manual upgrading software is too much hectic and risky for me as an ordinary user.
So this is a lesson learned from me and i strongly advised to all foreigners like me who wants to buy 2nd hand LG phones ,better buy korean variants or international version, avoid US based carrier brand phones.
Sk telekom, LG U + this korean variants are way better ,no restriction any country u go u can update the O.S.
Using my LG V40 korean variant thanks
Click to expand...
Click to collapse
* I've already explained it's not all U.S. carrier phones. However, if you research you will know AT&T and Sprint LG phones do not give updates to non-customers, nor do they publicly release KDZ update files. Those two carriers only release FOTA (firmware over the air) to customers.
* Most everyone here in this forum uses or has used LGUP. It's not risky if you just read the directions.
Many people on different LG variants don't get OTA updates (like India H930DS) and even my wife's native US998 -- and it's not because they aren't U.S. carrier customers. So they come here to get updates, and manually install them via Dev Patched LGUP.
For everyone else with AT&T H931 or Sprint LS998, here's the answer:
H931 & LS998 -- How to Update to Latest Android Firmware!
https://forum.xda-developers.com/lg-v30/how-to/ls998-h931-how-to-update-t3927155