LGK7 wont turn on or charge after OTA update. - LG K7 Questions & Answers

My girlfriend decided to install an OTA update on her metro pcs LGMS330 today and now it wont turn on, it wont charge, my computer wont even recognize it. Any ideas? Idk what else to do.

KyleBryant said:
My girlfriend decided to install an OTA update on her metro pcs LGMS330 today and now it wont turn on, it wont charge, my computer wont even recognize it. Any ideas? Idk what else to do.
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This sounds like a hardbrick. The update must have failed to install correctly. If there is no hardware damage, and there's no sign of tampering with the phone's operating system, you should be able to return the phone for a new one. I would try returning before trying to fix it. If they don't exchange the phone, then you should consider fixing by yourself. If you want to try fixing it anyway, take a look at this https://forum.xda-developers.com/an...ck-firmware-rom-unbrick-lg-k7-k330-t-t3432878

Thanks, yeah she bought a new phone because we have insurance but they still wanted to charge us $50 which isn't worth it at all.

fix tips
can any one told me how to fix?

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[Q] T-mobile defective phone trade in help????

I was wondering if t-mobile offers some kind of service for people like me who have t-mobile phones that weren't necessarily purchased by the person bringing it in or bought and activated with them...like if I could pay some sort of extra fee for them to accept my defective "hardware locked" phone for a replacement? Lmk, thanks!
Oh and just to make sure whoever's reading this post understands my predicament; I bought a vibrant off someone from CL, rooted and flashed the robotix1.1w/oc rom, decided I didn't like it so I nandroid restored to a previous stock/root backup and while it was rebooting or doing the backup (I can't remember) the phone just hangs on the vibrant/samsung screen and won't turn off unless I pull the battery. Any help would be appreciated, thanks again!
Does recovery mode work on your phone? Vol Up+Vol Down+Power.
tjsynkral said:
Does recovery mode work on your phone? Vol Up+Vol Down+Power.
Click to expand...
Click to collapse
Nope. I can't get into downloader or recovery on it. I've tried literally every method, I've even followed yours to a T in the other couple "hardware locked" vibrant threads but to no avail.
I just noticed that when I plug my phone into a computer, both the internal memory drive and the sd card pop up as drives but both are labeled unknown and seem to be corrupted....
dustinkh said:
Nope. I can't get into downloader or recovery on it. I've tried literally every method, I've even followed yours to a T in the other couple "hardware locked" vibrant threads but to no avail.
I just noticed that when I plug my phone into a computer, both the internal memory drive and the sd card pop up as drives but both are labeled unknown and seem to be corrupted....
Click to expand...
Click to collapse
That's because you're not able to push the "Mount USB" button.
It doesn't hurt to ask T-Mobile to replace it. It helps if you're paying for the $6/month warranty.
Yeah, that's what I thought. Damn well I don't think I have that warranty option added on my plan...I hope they replace it.
Should I try to sell it, turn it in, or should I just wait, hold on to it and hope someone figures out some sort or fix?
Try and get it replaced before worrying about it.
I've heard plenty of stories about people getting their phones serviced by the carrier even though they were bought on eBay or whatever.
dustinkh said:
Yeah, that's what I thought. Damn well I don't think I have that warranty option added on my plan...I hope they replace it.
Should I try to sell it, turn it in, or should I just wait, hold on to it and hope someone figures out some sort or fix?
Click to expand...
Click to collapse
so u dont have insurance on a $250+ phone and now that you messed it up you want tmobile to change it for you?
buy another one and leave it alone
98classic said:
so u dont have insurance on a $250+ phone and now that you messed it up you want tmobile to change it for you?
buy another one and leave it alone
Click to expand...
Click to collapse
Thanks for the flame..but did you even read my entire OP? I clearly stated I bought the phone off someone from CL and the reason for my post in the first place was to find out if T-mobile would allow me to swap phones if I paid an extra servicing fee or something.
Of course I wouldn't expect to walk into the store, demand a new phone because mine doesn't work and then get one. I just don't have the extra couple hundred dollars to "buy another one and leave it alone" sorry I'm not rich like you.
If you're not gunna help me out, why don't you just NOT REPLY and leave ME alone.
tmobile exchanged a vibrant i bought off cl, i told them that the youtube app was causing the phone to soft reset everytime I accessed the app. Do not, I repeat, Do not tell tmo that you got the phone off cl. tmo sent me a brand new phone two days later. The only concern i have is the fact that your phone had a custom rom on it, if tmo determines that you installed a custom os which voids your warranty, they will charge you $400 for the replacement phone they sent you.
hope this helps

[Q] Help!!! Bricked HD2??? After flashing new Radio?

Hi, i have gone through multiple threads on xda and google to find a solution, but could find none. finally posting out of desperation.
I had WP7 and android from SD (through MAGLDR) on my HD2. for WP7 i had upgraded the radio to 2_14_50_04. But my data and cell phone signal kept dropping in both wp7 and android. after trying a couple of other radios, i decided to go back to an old radio. So i went into bootloader and installed 2_07_51_22_2. The install was successful and thats it, the phone went dead.
No bootloader, no lights, no vibration, no hard reset/soft reset, nothing from the phone. Tried every possible combination of keys, nothing. The only glimmer of hope is that when i connect the HD2 to the computer, it recognizes a USB input and tries to install but cannot. When i plug it out, it makes the usb disconnection sound, so i am hoping there is still some life in it.
Battery was around 80%, so cannot be battery issue (tried charging it again, no luck)
Any help please anyone. I am not able to get into the bootloader, but the usb is being recognized. is there a solution from this kind of problem?
boysha8 said:
Hi, i have gone through multiple threads on xda and google to find a solution, but could find none. finally posting out of desperation.
I had WP7 and android from SD (through MAGLDR) on my HD2. for WP7 i had upgraded the radio to 2_14_50_04. But my data and cell phone signal kept dropping in both wp7 and android. after trying a couple of other radios, i decided to go back to an old radio. So i went into bootloader and installed 2_07_51_22_2. The install was successful and thats it, the phone went dead.
No bootloader, no lights, no vibration, no hard reset/soft reset, nothing from the phone. Tried every possible combination of keys, nothing. The only glimmer of hope is that when i connect the HD2 to the computer, it recognizes a USB input and tries to install but cannot. When i plug it out, it makes the usb disconnection sound, so i am hoping there is still some life in it.
Battery was around 80%, so cannot be battery issue (tried charging it again, no luck)
Any help please anyone. I am not able to get into the bootloader, but the usb is being recognized. is there a solution from this kind of problem?
Click to expand...
Click to collapse
Yep you bricked your phone. You made the mistake by flashing a .51 radio which is only for non T-mobile hd2 phone. Since you have a tmobile phone you can only flash .50 radios. Your phone now has a radio that is incompatible with it so it wont turn on. Good news is that there may be a way to unbrick it. Here is a link that may help you unbrick if you have HSPL installed which you do.
http://forum.xda-developers.com/showthread.php?t=668347#6262090
Dimension2035 said:
Yep you bricked your phone. You made the mistake by flashing a .51 radio which is only for non T-mobile hd2 phone. Since you have a tmobile phone you can only flash .50 radios. Your phone now has a radio that is incompatible with it so it wont turn on. Good news is that there may be a way to unbrick it. Here is a link that may help you unbrick if you have HSPL installed which you do.
http://forum.xda-developers.com/showthread.php?t=668347#6262090
Click to expand...
Click to collapse
Thanks dimension. But i actually tried the steps in this link. Step 11 there asks me to put device in bootloader. But I am not able to get to the bootloader screen at all. Do you know how i can do that?
You can't.
that link is no good to you, it needs the phone to be able to power on.
There is no fix other than jtag or repair center.
samsamuel said:
You can't.
that link is no good to you, it needs the phone to be able to power on.
There is no fix other than jtag or repair center.
Click to expand...
Click to collapse
You may be right, but in all hope you should still try it even tho your not able to see the boot loader screen. It may work for you because your computer detects your phone. At this point I would try anything...or cry because I can't live a day without this phone. If it does not work then send it in for repairs which would cost $100 or so, but at least you wont have to pay $250+ for another HD2.
Dimension2035 said:
You may be right, but in all hope you should still try it even tho your not able to see the boot loader screen. It may work for you because your computer detects your phone. At this point I would try anything...or cry because I can't live a day without this phone. If it does not work then send it in for repairs which would cost $100 or so, but at least you wont have to pay $250+ for another HD2.
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Click to collapse
i know i cant too. the last 2 days have been pretty depressing. I am now tired of seaching, can anyone point me to a thread as to how to get it repaired (i dont have a tmobile contract or insurance or warranty, so guess i will have to take it to a htc repair center or something). Any pointers would help. I am in the Atlanta, GA area.
Thanks
hd2 brick repair
you should contact the member of this forum by the name of trashcan... he is the only person in the united states that has the jtag device used to re program the hd2
boysha8 said:
i know i cant too. the last 2 days have been pretty depressing. I am now tired of seaching, can anyone point me to a thread as to how to get it repaired (i dont have a tmobile contract or insurance or warranty, so guess i will have to take it to a htc repair center or something). Any pointers would help. I am in the Atlanta, GA area.
Thanks
Click to expand...
Click to collapse
The first time whet I briked HD2 they asked 20 euro, the second time (after 4 experiments days) only 10 euro
Dimension2035 said:
Yep you bricked your phone. You made the mistake by flashing a .51 radio which is only for non T-mobile hd2 phone. Since you have a tmobile phone you can only flash .50 radios. Your phone now has a radio that is incompatible with it so it wont turn on. Good news is that there may be a way to unbrick it. Here is a link that may help you unbrick if you have HSPL installed which you do.
http://forum.xda-developers.com/showthread.php?t=668347#6262090
Click to expand...
Click to collapse
Guys, just joined the HD2 forums as I previously had a HD. Noticed this thread and checked my new HD2 T-Mobile (UK) phone and the radio is 2.07.51.22.2 which makes a mockery of your statement regarding the .50 radio, unless I am missing something (which is always possible).
Ooops, just realised that this forum is for USA phones only. Apologies.
sandymac said:
Guys, just joined the HD2 forums as I previously had a HD. Noticed this thread and checked my new HD2 T-Mobile (UK) phone and the radio is 2.07.51.22.2 which makes a mockery of your statement regarding the .50 radio, unless I am missing something (which is always possible).
Ooops, just realised that this forum is for USA phones only. Apologies.
Click to expand...
Click to collapse
yup, it can get confusing in here since they split the forums
Me 2
I made the rookie mistake of flashing the wrong rom too, careless on my part. I've contacted HTC Customer Support and put in for RMA, with fingers crossed they won't catch the flashing of illegal software. I know it's a long shot, but we'll see. Worst case scenario I pay for shipping and the $15 fee for them to diagnose my phone. I'll repost if successful.
HoochIsCrazy said:
I made the rookie mistake of flashing the wrong rom too, careless on my part. I've contacted HTC Customer Support and put in for RMA, with fingers crossed they won't catch the flashing of illegal software. I know it's a long shot, but we'll see. Worst case scenario I pay for shipping and the $15 fee for them to diagnose my phone. I'll repost if successful.
Click to expand...
Click to collapse
was it sucessful, I bricked my phone with the wrong radio too and now I'm debating wether to send it in to htc (my warranty expires in 4 days) or just use it as an expensive mirror

[Q] Help: p500 dead?

I purchased a P500 last month and after two days the phone went dead. I didn't even use it. After two days of being a drawer I turned it on and the screen was stuck on the LG logo. It would not move past that and I couldn't turn it off via the power button. I connected it to my computer and realized I had to download drivers for the phone and did so along with the LG Mobile Updater. I took the battery out of the phone for a few hours and when I came back and put it back in, it did the same thing. This continued for a couple of days. I came to this forum and read about many having the same problem. I tried to connect the phone to the computer but windows still did not recognize the phone, even after installing the drivers. I got the phone into emergency mode and only then did windows recognize it. I then tried to update the phone with LG's Mobile Update, hoping this would restore it to normal and during the update the software froze up, the phone, my computer, mouse--everything. I couldn't do anything. Afraid I might tear up the phone (and my computer) I left it connected hoping that at some point the update would resume on it's own. The next day everything was still frozen! I still couldn't do anything so I disconnected the phone and restarted my computer. My computer is fine, my phone is dead. It will not turn on or take a charge. I know that before hand the battery was full, but even if it wasn't the phone will not even light up when connected to the charger or computer. An even bigger problem is that this model, the P500 is not sold in the US, where I live. It came from Thailand. US division of LG says that it is a UK model and they cannot fix it. They gave me the number to UK's division of LG, who is saying they cannot fix it b/c it's out of region and if they touch it, that voids the warranty. I'd have to send it to someone in the UK so THEY can send it in to be repaired. I don't know anyone in the UK. This sucks b/c it's their software that froze and blew everything. This is a brand new phone. Does anyone know if there is anything I can do? The phone won't even go into emergency mode now.
Was it a branded phone? Orange Vodafone? I'm just curious, this is a hardware fault for sure. The only thing I think you can do is to jump start the battery at a phone repair shop, and if it doesn't work change the terminal.
P.S. 90% of branded phones are refurbished(the low price explication), that's why I asked in the firs pace.
Sent from my LG-P500 using XDA Premium App
Not that I know of. Nothing says Vodafone on the box it came in. It says LG P500. Doesn't say Vodafone anywhere on the phone either. It (was) running Android 2.1.

[Q] SGS2 Won't turn on - Need Data Off (Bell)

Hi There,
Last month I was on a trip and I took lots of pictures and video of family of family, and filled up my SD card. I switched to internal memory since I didn't have a computer at the time.
I was using my phone on the kitchen table reading a wikipedia article and the screen turned off (automatically). I pressed a button to turn it back on so I could continue reading, and nothing happened. I pressed the power, the home, everything, but got no response from the phone.
I pulled the battery and put it back in, and still got nothing. I have a few spare batteries (and my girlfriend has the same phone so I knew they were fine), and was unable to even get a boot screen.
I pulled the phone in and tried turning it on this way. I felt the area next to the camera get warm, but was still unable to see any other signs of life out of it.
I plugged the phone into my computer as a next step, and the computer didn't recognize it at all. I pressed the power button, the area got warm, but still my computer refused to recognize anything.
I called Bell, and they said there was nothing they could do, but since I had phone insurance, I could get it replaced. I asked them about my pictures, and they said they couldn't do anything to save them.
I called Samsung, and as I was travelling in the US, I got the US Samsung, which, upon hearing the model number, told me to call Samsung UK. I thought that was weird, so I called Samsung Canada through my VoIP account, and they told me to call a local dealer.
I called the local dealer, but they told me they only serviced printers. I called back, and they sent me to Samsung Service Absolut, some outfit in Montreal that services Samsung phones and apparently other things as well. They transferred me around, and told me that they couldn't help me, since the phone seemed to be dead.
I'm trying to locate somebody that can help me get my data from my phone. I've tried contacting a few people, but they told me they couldn't help.
Does anybody here know how to help me?
Thanks!!!!
EDIT: I tried a USB jig and got nothing, no screen, ODIN didn't detect it, my computer didn't detect it (WIndows and Linux both, multiple computers)
Strange...
Give a Try to USB Jig
Get it on ebay
Sent from my iPhone using Tapatalk
Omaxe said:
Strange...
Give a Try to USB Jig
Get it on ebay
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Oh right! I forgot to mention it, I tried a USB jig and got nothing, no screen, ODIN didn't detect it, my computer didn't detect it (WIndows and Linux both, multiple computers) Lemme update my post
Hmmm i think you should wait until any xprnc usr cmnts...
Have u trued jtagging?
Sent from my iPhone using Tapatalk
Omaxe said:
Hmmm i think you should wait until any xprnc usr cmnts...
Have u trued jtagging?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Nope no JTag attempts, how does that work? I believe generally there's a JTag port or something isn't there? Or does it go work via the USB plug?
Just Go to Any Good Mobile Repairing & jTagging Shop
Sent from my iPhone using Tapatalk

[Q] Lumia 920 (Black) Tethering Issue, NOT THE NORMAL ISSUE!!!

Hey everyone... I just spent a good bit of time surfing/searching the forums for a problem similar to mine, but found none. ATT tech help hasnt been much help as of yet, but Im going to try to call one more time today.
My phone is a Lumia 920 with the latest updates. I have NOT installed the APN settings app or anything like that. I have a 10GB shared data plan with my wife.
Here is the issue...if I have recently power cycled my phone, I can go to internet sharing, turn it on, connect whatever I want to my phone, and it works perfect. I can then finish, turn off internet sharing (or let it time out), and later turn it back on again...MAYBE.
Sometimes it will let me connect 2 or 3 more times, then I get the standard error message "Connection Not Shared. To enable tethering on this device, go to att.com/mywireless or dial 611.". If I power cycle the phone though, I am able to tether again just fine for a few sessions.
Anyone else having this intermittent issue? I dont want to have to keep power cycling my phone. Thats a PITA and in my opinion unnecessary. Im tethering to a Nexus 7 when I do it...and between this issue and NFC being lame, Im about to switch to a Galaxy phone haha. And I LOVE my WP8, so that hurts for me to say!
Any ideas?
Justin
ghettocruiser said:
Hey everyone... I just spent a good bit of time surfing/searching the forums for a problem similar to mine, but found none. ATT tech help hasnt been much help as of yet, but Im going to try to call one more time today.
My phone is a Lumia 920 with the latest updates. I have NOT installed the APN settings app or anything like that. I have a 10GB shared data plan with my wife.
Here is the issue...if I have recently power cycled my phone, I can go to internet sharing, turn it on, connect whatever I want to my phone, and it works perfect. I can then finish, turn off internet sharing (or let it time out), and later turn it back on again...MAYBE.
Sometimes it will let me connect 2 or 3 more times, then I get the standard error message "Connection Not Shared. To enable tethering on this device, go to att.com/mywireless or dial 611.". If I power cycle the phone though, I am able to tether again just fine for a few sessions.
Anyone else having this intermittent issue? I dont want to have to keep power cycling my phone. Thats a PITA and in my opinion unnecessary. Im tethering to a Nexus 7 when I do it...and between this issue and NFC being lame, Im about to switch to a Galaxy phone haha. And I LOVE my WP8, so that hurts for me to say!
Any ideas?
Justin
Click to expand...
Click to collapse
So I recently gave up my unlimited data plan and went to the same 10 gig plan, I never really use more than that anyways and it's absurdly cheaper. That said, I too get the same error. Before I thought it was because I was on an unlimited data plan, After spending an hour in chat with a tech support rep, he's telling me it's that my OS Version 8.0.10521.155 is wrong, and he wanted to know where I got it from. I told him I ota'ed it, which wasn't a complete lie, but it is an ATT phone that I loaded a Rogers ROM onto and then the ATT Developer ROM which then OTA'ed to GDR3 .
I had to run and didn't get to finish the chat, but I mostly wanted to check and see if you too had loaded the Developer ROM onto your 920, or if you managed to fix your issue.
I have a feeling that they won't send me a replacement because I voided whatever implied warranty with switching the firmware. But I'll fight that fight tomorrow.
Etaduck said:
So I recently gave up my unlimited data plan and went to the same 10 gig plan, I never really use more than that anyways and it's absurdly cheaper. That said, I too get the same error. Before I thought it was because I was on an unlimited data plan, After spending an hour in chat with a tech support rep, he's telling me it's that my OS Version 8.0.10521.155 is wrong, and he wanted to know where I got it from. I told him I ota'ed it, which wasn't a complete lie, but it is an ATT phone that I loaded a Rogers ROM onto and then the ATT Developer ROM which then OTA'ed to GDR3 .
I had to run and didn't get to finish the chat, but I mostly wanted to check and see if you too had loaded the Developer ROM onto your 920, or if you managed to fix your issue.
I have a feeling that they won't send me a replacement because I voided whatever implied warranty with switching the firmware. But I'll fight that fight tomorrow.
Click to expand...
Click to collapse
I only did the official updates on the phone. Actually...I wasnt really keeping up with the updates because it drove me crazy in the past haha. When I had my Focus with WP7 on it, it was like an obsession. So now its more of a nice surprise when I see the update alert haha.
But in any case....Ive talked to ATT twice now, and they want me to factory reset. They're theory is that something got messed up during an update. A blip in the data transfer, minute loss of WiFi interrupting things, etc. The problem with this is, I DO NOT feel like resetting the phone. I have over 10gb of stuff Ide need to move off. I dont watn all that backed up to the cloud... I have my settings, homescreen, apps...its all how I want it and I hate putting things back. But, I will probably do it. Because the alternative is getting a different phone and I cant do that until December.
This is getting really old. Im at the point where when Im packing up to head home from work, I turn my phone off, then turn it on as Im walking down the steps. I wait until I can turn it on before I start my car, so my tablet connects quicker. If I wait too long between turning the phone on, and trying to activate internet sharing, or if I activate it, and it times out...no guarantee it will turn back on again. Thats another thing, Ide like to be able to tell it NOT to turn off. If Im running into the store real fast or something, I want to leave it hot. My tablet goes to sleep on loss of power, so I cant even leave it in the car because its disconnected anyway.
Annoying...
Justin

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