Galaxy Tab A 10.1 with S Pen [stock] hangs when checking storage - Android Q&A, Help & Troubleshooting

Hi all, long time lurker here.
I just got a 2016 Galaxy Tab A 10.1 with S Pen a week ago. Since I bought it on day 1, it has given me a really weird issue.
When I check the Settings>>Storage, the phone just hangs. It's kind of stressful, because I am trying to install a microSD card, and I don't have access to the settings for it.
I've spoken to Samsung customer service representatives, and they want me to send it in, because they think it's a hardware issue. However, I don't think that's possible, because it works fine in every other regard.
If anybody could give me some tips, I would really appreciate it. I've tried factory resetting several times, and it hasn't helped.
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Flussig said:
Hi guys
My brother picked up a galaxy s3 cheap last week and this message stays on the screen. Also the any sim card he puts in it doesn't work.
It looks like someone has done something to root/rom it. Can anyone help me get it to the standard samsung rom?
Cheers
Click to expand...
Click to collapse
You'll get better results asking in your specific device help forum.
http://forum.xda-developers.com/galaxy-s3/help
Good luck!

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Brent. said:
hello everyone, this morning my tablet decided to freeze completely, I could no longer do anything even if I turned it on again and therefore I had to proceed with a hard reset only that I no longer remember the gmail credentials. How can I proceed? I'm not very gripped with the topic, it's android 12 and the tablet model is as follows:
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Click to expand...
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I hope your tablet is unlocked now.

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