(HELP) second screen went off with main screen too - T-Mobile LG V10 Q&A, Help & Troubleshooting

First, sorry for my bad English!
My V10 H901V20L now the sencond sreen turns off with the main screen too. Means when I turned off the main screen, the second screen went off too, and I can't do anyting with the second screen too. I have tried so many ways ( like turn OFF and ON again both in Settings > Display > Second Screen, flash many differentce roms after 4wipes) and it doesn't work.
I have searched in forum but seem like noone have a solution for this issue.
So can anyone help me!

I have followed this thread and enter "signboardtest", but seem like its not a solution for me.
https://forum.xda-developers.com/lg-...uired-t3253752
And I have tested my proximity sensor, it works nomarly. So I can't find out what is the problems with my V10.

Settings > Display > Second Screen > Turn ON Both Options

Double0EK said:
Settings > Display > Second Screen > Turn ON Both Options
Click to expand...
Click to collapse
Yes, I have tried turn both off and on again. But I didn't work.

You can flash tot
China user

andy_zhang said:
You can flash tot
China user
Click to expand...
Click to collapse
Yes, for sure, I had tried with stock rom .TOT, but it doesn't work too.

update : I had updated KDZ V20J and V20L thru LGUP but it didn't work too. Can anybody help me pls!!

Anybody have any ideals about build.prop. Did this file control the second screen?

Can anyone tell me that is the problem with the hardware or solfware pls!!

Looks like a hardware issue, might want to replace that screen
Sent from my LG-H901 using Tapatalk

luisoman2000 said:
Looks like a hardware issue, might want to replace that screen
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Can you expland me more. Cause the sencond screen works perfectly when the main screen ons.

You already tried wiping and several roms, so it is definitely not a software issue. If it was software the screen would have worked with at least 1 of the roms you tried.
Sent from my LG-H901 using Tapatalk

luisoman2000 said:
You already tried wiping and several roms, so it is definitely not a software issue. If it was software the screen would have worked with at least 1 of the roms you tried.
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
You are the men. Cause I still cant believe that is a hardware problem, I had gg for it but seem like no one had the "deepest" problem like me

tuilakhang said:
You are the men. Cause I still cant believe that is a hardware problem, I had gg for it but seem like no one had the "deepest" problem like me
Click to expand...
Click to collapse
Guys HEEEEEEELLLLPPPPP!!!
I have exactly the same problem! Surely someone knows what could cause this? Why does the backlight go off with the main screen??? The display is working, because if you shine light into it, the date/time/notifications are there it's just that the backlight is going off!!!! Surely this is software?
I've factory reset and it made no difference but that doesn't roll back to LP... I just upgraded this phone to the latest software when I bought it so don't know if it had this issue from new.
Sorry to take over the thread, will delete and start a new one if people would prefer.
Don't see how it can be hardware at fault???
Thanks in advance for any help?!

kennish said:
Guys HEEEEEEELLLLPPPPP!!!
I have exactly the same problem! Surely someone knows what could cause this? Why does the backlight go off with the main screen??? The display is working, because if you shine light into it, the date/time/notifications are there it's just that the backlight is going off!!!! Surely this is software?
I've factory reset and it made no difference but that doesn't roll back to LP... I just upgraded this phone to the latest software when I bought it so don't know if it had this issue from new.
Sorry to take over the thread, will delete and start a new one if people would prefer.
Don't see how it can be hardware at fault???
Thanks in advance for any help?!
Click to expand...
Click to collapse
this is what exactly happen to mine. But I had searched for it for months, and didn't have any solution. Only roll back to LP I didn't try.

tuilakhang said:
this is what exactly happen to mine. But I had searched for it for months, and didn't have any solution. Only roll back to LP I didn't try.
Click to expand...
Click to collapse
This is crazy... it's probably something simple to some of the guys on here?. Oh well I'll just see if the seller will accept that it's faulty and send me another one. How did you get sorted or didn't you?

kennish said:
This is crazy... it's probably something simple to some of the guys on here?. Oh well I'll just see if the seller will accept that it's faulty and send me another one. How did you get sorted or didn't you?
Click to expand...
Click to collapse
Unluckily, I got this phone from my friend and it broke after a few time, so I can't send it back to my friend and have to find a solution.
Some say that an harware issues. But I cant get it. The second screen works perfectly with the main screen, but lights out. @@

tuilakhang said:
Unluckily, I got this phone from my friend and it broke after a few time, so I can't send it back to my friend and have to find a solution.
Some say that an harware issues. But I cant get it. The second screen works perfectly with the main screen, but lights out. @@
Click to expand...
Click to collapse
That's bad for you... unlucky.
Can you recall what (if anything) may have caused it to stop working? I'm wondering it mine went bad after LG bridge software update and restore from previous V10 (H961N).
Sent mine back and got another coming this week.. fingers crossed this time. Might update it the same but maybe not restore? or not restore settings at least?

Got my new one. Working fine except it's maybe a tad dimmer compared to my previous V10s second screen. There's definitely variation as it won't go off with my finger over the proximity sensor whereas my brothers one does (this just dims right down). A piece of cardboard or paper shuts it down. But most importantly, it does go off in my pocket... or else the wifi, sound, flashlight etc would be getting switched the whole time.

I solved this problem by checking PINs on mainboard for the second Flex Cable for LCD of LG V10, see the video, READ comments here https://www.youtube.com/watch?v=hpeVAqgU94s, so in my case one of three PINs was folded little, so one PIN contact didn't touch the second Flex Cable and this caused the problem...

Related

Touchscreen Issues As Well...

Anyone have an issue with their touchscreen where there is a "dead spot"? I don't know how to describe it other than that. There is a spot if I touch it, nothing happens. It is right where the Accept and Download button is on the market in portrait orientation. It seems to be all the way across the screen in a horizontal line. Pixels and color are not affected just the touch effect. If i reboot, it goes away for a while. Switching ROMs makes no difference, happens on every one I have tried though, so it seems to be a hardware issue. Any help would be great.
nicktheqwik82 said:
Anyone have an issue with their touchscreen where there is a "dead spot"? I don't know how to describe it other than that. There is a spot if I touch it, nothing happens. It is right where the Accept and Download button is on the market in portrait orientation. It seems to be all the way across the screen in a horizontal line. Pixels and color are not affected just the touch effect. If i reboot, it goes away for a while. Switching ROMs makes no difference, happens on every one I have tried though, so it seems to be a hardware issue. Any help would be great.
Click to expand...
Click to collapse
If you had searched the forums, you would have come across this, which will solve your problem.
Also, it's not flashable so unzip it and put the apk on your phone, install it, then run.
nicktheqwik82 said:
Anyone have an issue with their touchscreen where there is a "dead spot"? I don't know how to describe it other than that. There is a spot if I touch it, nothing happens. It is right where the Accept and Download button is on the market in portrait orientation. It seems to be all the way across the screen in a horizontal line. Pixels and color are not affected just the touch effect. If i reboot, it goes away for a while. Switching ROMs makes no difference, happens on every one I have tried though, so it seems to be a hardware issue. Any help would be great.
Click to expand...
Click to collapse
Try to find the HTC Calibrate.apk and push it to System/Apps... It'll Definitely Help!
Twolazyg said:
If you had searched the forums, you would have come across this, which will solve your problem.
Also, it's not flashable so unzip it and put the apk on your phone, install it, then run.
Click to expand...
Click to collapse
I ran the advanced search and couldn't find anything for the E3D. But thanks for the help and for the hand-slap dude.
nicktheqwik82 said:
I ran the advanced search and couldn't find anything for the E3D. But thanks for the help and for the hand-slap dude.
Click to expand...
Click to collapse
Really? After about 1.4 seconds I had 4 touchscreen issue threads (including this one.) pop up after searching "touchscreen issue" in the "search this forum" bar. Did you fix your problem?
No go.
Well the HTC Calibrate app did not work. I must say that it did help for sure, but the same dead spot issue keeps happening. OK, so now I have begun to look at replacement parts on Ebay. So just to get this straight, it is the digitizer/front glass assembly that registers touch, correct? As I said, there are no missing pixels or colors, so does that rule out the LCD? Or should I but both to be on the safe side? I really want this issue done and over with, so help me get this thing taken care of guys. Thanks to all you guys for the help. Also, if anyone has a digitizer and LCD assembly for a good price, let me know.
I had the same issue where the bottom quarter of my e3d hboot 1.5 didn't work I didn't have insurance so I took it in and the sprint manager said I wasnt the only one with the issue it's a htc issue I tried the calibration on different roms bit it would only give you calibration on the top half of the screen, spent swapped it out and I got a new e3d with hboot 1.5 of course but at least the touch screen is working.....hoped that helped you out cuz I searched everywhere and couldn't find a solution.
I was toying with that idea. Will the "watermark" from unlocking a 1.50 hboot version be a problem? Obviously I need to unroot. And also, I bought this phone from an individual just a few weeks ago after I got my first one stolen, will this be a problem? Any other thoughts on taking it back to sprint?
Yeah, it is really weird, it is exactly where the "Accept & Download" button is when making a market purchase. So, yeah it sucks, I have to rotate it horizontal every time I want to buy something
I have been having lots of touchscreen issues as well. Tried lots of different roms and kernels but no luck. Someone suggested formatting the SD card. I haven't had access to a computer so i just removed the card about an hour ago to test and so far i haven't had any issues.
Sent from my PG86100 using xda premium

screen turn off when dialiing

hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
I also have this priblem, Don't know how to fix it
Sent from my LG-H961N using Tapatalk
glad to know i am not the only one!
even it s no fun to have this bug...
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
yes i do, you think that can be the cause?
clockcycle said:
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
Click to expand...
Click to collapse
actually it s not a full screen protection, it s the film that was on the screen when i bought it.
light sensor works fine
I got mine fixed by calibrating the motion sensor in display settings.
Sent from my LG-H961N using Tapatalk
Just did it but when i make a call, once i press the dial button, screen turns off
Sounds like your proximity sensor is covered up or not working. Do you have a screen protector or anything on the phone which might interfere with it? If so maybe remove it and retry. Also I'm sure you could find an app that would check it.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
i quite agree with you.... any idea when we get 6.0 ?
Would it be software? If we all have the same phone with the same software then we would all have the same problem, but we don't?
It's a software bug... Rebooting the phone fixed the problem, but then it starts acting the same way after few calls.
Sent from my LG-H961N using Tapatalk
You could try( if you haven't already), wiping your sensors. They sometimes get dirty & don't work properly.
I have same issue and have no protectors or covers or nothing just the stock phone. I think it's got to be some stupid software issue and it is very irritating. Went from one ridiculous phone into another headache...
warriorvibhu said:
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
Click to expand...
Click to collapse
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
carbon12 said:
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
Click to expand...
Click to collapse
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
warriorvibhu said:
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
Click to expand...
Click to collapse
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
carbon12 said:
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
Click to expand...
Click to collapse
Well people value their money and thats why when they feel they have inferior product the will complain. Like micro scratches on the screen, bleed on second screen, back peeling off .. and if you dont have this issue does not mean these issues dont matter and it also means serious quality control issues at LG. You for one needs to get over yourself and respect other people's problems, i have none of the above problems except the software bugs, i still feel compassionate towards fellow community members who might have recieved inferior quality devices. I clearly understand your personality type, "I dont care if the whole world goes to hell if i dont have a problem i am good." You should try to be less selfish and i am sure i am not the first one in your life to call you selfish. Think about why those people think you are selfish.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
Firstly, Take a chill pill all
All u need to do is adjust the timeout time [emoji6]
Search within settings for "timeout"
Or go to Display settings
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get

Auto-brightness / Proximity sensor issue

Hello,
I have a Samsung Galaxy s6 Edge G925F with custom rom, i have a problem with my sensor.
I turn my auto-brightness in ON and nothing chang, it's always stay at the same level of brightness, i tested it, if it was a hardware problem with calling "*#0*#" but not, it work perfectly in that.
and for the proximity sensor, when i call someone, the screen turn automaticaly in black, same think, i tried to test hardware, it's work, when i call someone with What's App for exemple, it's work, but it's not work with phone dialer.
(Sorry for my bad english, i'm french)
Can someone help me ? I tried an other rom, same problem, other bootloader / modem, same again.
Same issue here! Don't know what the problem is. Sensor is working when being tested, but somehow system is not receiving that info. Factory reset did not help either. I am on stock everything (5.1.1).
and you have no problem with brightness in mode auto ?
Auto brightness is not working either. It is always at same output value, no matter what I do. And also navigation buttons are not lighting up anymore.
Phone is all stock. Not sure if I should try with other roms...
Sent from my Nexus 6 using Tapatalk
Oh, we have the exact same problem, I just noticed that, my softkey lighting doesn't work too.
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
If you find any solution to this problem please report it here and I will do the same. Hope we will be able to fix it .
Sent from my Nexus 6 using Tapatalk
Emzelim said:
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
Click to expand...
Click to collapse
I just checked this, and unfortunately it's not working...not recognized by the phone . Guess it's identical problem.
I did not touch any internals...just sent this phone for repairs, but they did not fix it because they found out that someone was already open it before. Now I do not know what to do.
Sent from my Nexus 6 using Tapatalk
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Emzelim said:
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Click to expand...
Click to collapse
Yes, as I wrote in my original thread phone had a problem with faulty battery. It was refurbished phone and seller stated that it has 2 years of manufacturer warranty, but as it turned out warranty was void because someone damaged that battery before and tried to fix it with some tape.
btw. everything else was working fine before we sent the phone for service. When they returned it all these problems started. I have ordered new battery and will replace that by my own I guess because Samsung is not responding to our messages. I guess my girlfriend will have to live with these issues if we are not able to fix them...
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
paviol said:
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
Click to expand...
Click to collapse
As we mentioned already...every sensor checking app is reporting that senors are working just fine. I removed the battery so can't try this app right now, but will definitely check as soon as I can, thanks.
Update regarding my situation: Since everything failed to fix this device or receive our money back, I decided to open the phone and check if anything else is wrong with it (besides battery) and guess what...audio jack port was completely broken. Plugging in headphones was working before it went to official repair centre, and now I know they broke it. But still I can't do anything about it because Samsung is refusing to fix it. My best bet is to replace that part together with battery and live with other issues.
Worst service I have ever experienced...
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
Emzelim said:
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
Click to expand...
Click to collapse
Please do! I also ordered whole usb connector board with headphone jack on it. Let's hope it will work.
btw. I just contented old battery back and tried this app. It is working great, so sensors are fine.
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
Emzelim said:
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
Click to expand...
Click to collapse
Same here! Just replaced and packed everything up few minutes ago. Working great!! Finally! I'm glad we managed to fix this one ...
Just dry up the edges. Try to blow the corners. It is just a little bit wet because the corners have little gaps that let water and dust in. I blow dried my phone and it fixed the problem. If you try to wipe screen with water and it gets inside the edges, problem comes back again
Ich have the same problem. But how can it be a hardware issue when the sensors are working in test module? I don't want to send it in :/
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
prov1kenobi said:
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
Click to expand...
Click to collapse
we are already finishing the year 2017 and apparently samsung continues to present the same defects !! Were you able to solve your sensor problem? Please take a look at my post and please help me!
https://forum.xda-developers.com/galaxy-s8/help/sensors-android-update-please-help-t3721874 join please <<<<<<<<<<<

(HELP) second screen went off with main screen too

First, sorry for my bad English!
My V10 H901V20L now the sencond sreen turns off with the main screen too. Means when I turned off the main screen, the second screen went off too, and I can't do anyting with the second screen too. I have tried so many ways ( like turn OFF and ON again both in Settings > Display > Second Screen, flash many difference roms after 4wipes) and it doesn't work.
I have searched in forum but seem like noone have a solution for this issue.
Can anyone help me pls!
I have followed this thread and enter "signboardtest", but seem like its not a solution for me.
https://forum.xda-developers.com/lg-v10/general/configure-test-screen-root-required-t3253752
And I have tested my proximity sensor, it works nomarly. So I can't find out what is the problems with my V10.
Can anyone help me pls!!!
up
up
tuilakhang said:
up
Click to expand...
Click to collapse
This is a very effective way to never get responses.
tuilakhang said:
up
Click to expand...
Click to collapse
redoregon said:
This is a very effective way to never get responses.
Click to expand...
Click to collapse
Oh, i didn't know that. Im sory for this annoying and thank you for you advice.
tuilakhang said:
Oh, i didn't know that. Im sory for this annoying and thank you for you advice.
Click to expand...
Click to collapse
Did you flash your firmware?
Rmontoya83 said:
Did you flash your firmware?
Click to expand...
Click to collapse
I had tried so many ways. I flashed many roms .zip thru TWRP, and up rom .kdz ( and .TOT) thru LGUP. But it didn't work too.
And I don't know that is the problem with the hardware or softwware??? Cause the second screen works perfectly when the main screen ons.
tuilakhang said:
I had tried so many ways. I flashed many roms .zip thru TWRP, and up rom .kdz ( and .TOT) thru LGUP. But it didn't work too.
And I don't know that is the problem with the hardware or softwware??? Cause the second screen works perfectly when the main screen ons.
Click to expand...
Click to collapse
Weird if you restored it it should work fine maybe you should restore it and take it in for warranty problem.
Rmontoya83 said:
Weird if you restored it it should work fine maybe you should restore it and take it in for warranty problem.
Click to expand...
Click to collapse
Sorry. Can you expland more...
I solved this problem by checking PINs on mainboard for the second Flex Cable for LCD of LG V10, see the video, READ comments here https://www.youtube.com/watch?v=hpeVAqgU94s, so in my case one of three PINs was folded little, so one PIN contact didn't touch the second Flex Cable and this caused the problem...

Lg h860 GHOST TOUCH PROBLEM

Hello guys,
As i mentioned in the title, i have a problem with my lg h860 variant, this problem is called ghost touch.
Someone have this problem, or any solution...i really don't know what to do, i would like to know if is a software issue or hardware, because i really don't wanna buy a new display if i am not sure about the problem.
Regards.
Oculle said:
Hello guys,
As i mentioned in the title, i have a problem with my lg h860 variant, this problem is called ghost touch.
Someone have this problem, or any solution...i really don't know what to do, i would like to know if is a software issue or hardware, because i really don't wanna buy a new display if i am not sure about the problem.
Regards.
Click to expand...
Click to collapse
As far as I know, ghost touch is almost always a digitizer hardware problem, but I stand to be corrected on that. Have you tried pulling the battery and leaving the phone off for a while (15+ minutes)?
Hai Karate said:
As far as I know, ghost touch is almost always a digitizer hardware problem, but I stand to be corrected on that. Have you tried pulling the battery and leaving the phone off for a while (15+ minutes)?
Click to expand...
Click to collapse
yes, i tried, and nothing has changed
any other ideeas?
Oculle said:
yes, i tried, and nothing has changed
any other ideeas?
Click to expand...
Click to collapse
I don't think you have that many options. Here are the things I would try, in order:
- Open the phone and disconnect the screen from the motherboard, then reconnect it
- Factory reset (back up the phone with LG Backup, or TWRP if you have a model that supports it)
- Replace the screen
I have a feeling that a factory reset isn't going to do much of anything, but it's worth trying before you spend money on a new screen.
Re: ghost touch
I had mine doing the same thing, I'm on a h820 however the screens weren't different amongst the variants as far as I know. Was able to get an oem replacement on Amazon for like 68$. The install wasn't all too difficult and did alleviate the ghost touch. Mine was bad bad before changing out the screen. Like it would press and hold the home button or the back button and make the phone unusable. No problems with the new screen so far.
Here's a link to the one I bought. It was two numbers off from the original one on the underside of the screen where the LG info is stamped.
Well it won't let me post the link.. Not enough posts. But it was from a US seller and said oem in the listing title.
Oculle said:
Hello guys,
As i mentioned in the title, i have a problem with my lg h860 variant, this problem is called ghost touch.
Someone have this problem, or any solution...i really don't know what to do, i would like to know if is a software issue or hardware, because i really don't wanna buy a new display if i am not sure about the problem.
Regards.
Click to expand...
Click to collapse
have you tried the touch screen calibration settings?

Categories

Resources