Related
I went in during lunch to grab an Evo 3D. The guy kept trying to sell me cases and chargers and I kept saying "no thanks, just the phone."
As he was ringing it all up I remembered the new HDMI deal and that I would need a new cable now because my 4G one wouldn't work. I asked if they had the HDMI cable and he told me the phone did not support HDMI.
I asked him if he was sure and he said "there is no HDMI on the phone, only wireless HDMI." News to me. I told him I understood that it supported HDMI over the micro USB port. He told me that it did not support HDMI in any way and had another employee come over to tell me the same thing and that they were trained on the phone and Sprint said it didn't support HDMI.
I had been researching several phones so thought maybe I had my facts mixed up and checked online. After confirming the HDMI capabilities I dropped the subject, but he kept wanting to bring it up so I told him "HDMI is supported over the Micro USB port, I just confirmed it on Sprint's website" and showed him the page. He then proceeded to argue with me about it until he was done ringing up the phone - I just kept saying "okay, that's fine, whatever, etc." He finally conceded that "maaaaybe someone has invented some sort of adapter, but we don't carry things like that..."
I walked over to the wall, and proceeded to bash my head against it until it was a bloody pulp.
Okay that part isn't true.
After that he tried to force me to buy the protection plan even after I explained I already had coverage. Then he wanted to argue about how my coverage was not sufficient even though he didn't know a thing about it.
Overall the purchasing process was quick and painless, but dealing with the employee was a major headache. Sprint does a great job of publishing their specs, now they just need to get their employees to study up a bit before spreading bad information.
In a related topic, I'm finding the MHL cables online are frakkin expensive. Is there any place I can get one for less than $20 or so?
gthing said:
I went in during lunch to grab an Evo 3D. The guy kept trying to sell me cases and chargers and I kept saying "no thanks, just the phone."
As he was ringing it all up I remembered the new HDMI deal and that I would need a new cable now because my 4G one wouldn't work. I asked if they had the HDMI cable and he told me the phone did not support HDMI.
I asked him if he was sure and he said "there is no HDMI on the phone, only wireless HDMI." News to me. I told him I understood that it supported HDMI over the micro USB port. He told me that it did not support HDMI in any way and had another employee come over to tell me the same thing and that they were trained on the phone and Sprint said it didn't support HDMI.
I had been researching several phones so thought maybe I had my facts mixed up and checked online. After confirming the HDMI capabilities I dropped the subject, but he kept wanting to bring it up so I told him "HDMI is supported over the Micro USB port, I just confirmed it on Sprint's website" and showed him the page. He then proceeded to argue with me about it until he was done ringing up the phone - I just kept saying "okay, that's fine, whatever, etc." He finally conceded that "maaaaybe someone has invented some sort of adapter, but we don't carry things like that..."
I walked over to the wall, and proceeded to bash my head against it until it was a bloody pulp.
Okay that part isn't true.
After that he tried to force me to buy the protection plan even after I explained I already had coverage. Then he wanted to argue about how my coverage was not sufficient even though he didn't know a thing about it.
Overall the purchasing process was quick and painless, but dealing with the employee was a major headache. Sprint does a great job of publishing their specs, now they just need to get their employees to study up a bit before spreading bad information.
In a related topic, I'm finding the MHL cables online are frakkin expensive. Is there any place I can get one for less than $20 or so?
Click to expand...
Click to collapse
Your Sprint store staff must have taken the same training classes as my Sprint store's staff. I go in there with questions which I pretty much know the answer to and just want a 'yes we do' or 'no we don't' or 'not yet' or 'next week' regarding availability of a phone or a cable or accessories or whatever and get the same knowitall responses. Even though I know better I am polite enough to not turn into a knowitall back at them. It's just rude and accomplishes nothing...espeically with another knowitall on the other side and yes even in the face of evidence to the contrary they will tell you the wrong thing.
I just want a clear cut answer to availability of something and usually get told something that is either a complete lie to cover up a lack of availability or desire to help me or worse yet someone who actually thinks what they are saying is true.
I'm sure there are Sprint stores that are a shining example of what real CS is about. This store has one such employee, great guy, very informed and 'big picture', great to talk to....but he's never around....but either way, this store is no such shining example.
gthing said:
I went in during lunch to grab an Evo 3D. The guy kept trying to sell me cases and chargers and I kept saying "no thanks, just the phone."
As he was ringing it all up I remembered the new HDMI deal and that I would need a new cable now because my 4G one wouldn't work. I asked if they had the HDMI cable and he told me the phone did not support HDMI.
I asked him if he was sure and he said "there is no HDMI on the phone, only wireless HDMI." News to me. I told him I understood that it supported HDMI over the micro USB port. He told me that it did not support HDMI in any way and had another employee come over to tell me the same thing and that they were trained on the phone and Sprint said it didn't support HDMI.
I had been researching several phones so thought maybe I had my facts mixed up and checked online. After confirming the HDMI capabilities I dropped the subject, but he kept wanting to bring it up so I told him "HDMI is supported over the Micro USB port, I just confirmed it on Sprint's website" and showed him the page. He then proceeded to argue with me about it until he was done ringing up the phone - I just kept saying "okay, that's fine, whatever, etc." He finally conceded that "maaaaybe someone has invented some sort of adapter, but we don't carry things like that..."
I walked over to the wall, and proceeded to bash my head against it until it was a bloody pulp.
Okay that part isn't true.
After that he tried to force me to buy the protection plan even after I explained I already had coverage. Then he wanted to argue about how my coverage was not sufficient even though he didn't know a thing about it.
Overall the purchasing process was quick and painless, but dealing with the employee was a major headache. Sprint does a great job of publishing their specs, now they just need to get their employees to study up a bit before spreading bad information.
In a related topic, I'm finding the MHL cables online are frakkin expensive. Is there any place I can get one for less than $20 or so?
Click to expand...
Click to collapse
Yeah, employees will do that, it looks good for them, and depending on the store (possibly, most) they get a commission on the accessories, a bigger one then selling the phone. when I got my Evo3D the chick was nice, a joy to work with, but knew NOTHING about the phone, but kept trying to sell me cases, and screen protectors, the insurance, chargers, you name it, it was offered. she even offered some things that the phone didn't support. Super friendly, no tech knowledge.
They realize that some of us who are unemployed *cough cough* have BOTH these skills..right? *sigh*
Here is the one from Sprint. I'll find the cheaper one in a minute for you.
http://shop2.sprint.com/NASApp/onlinestore/en/Action/OSBrowseAccessoriesDetail?categoryRefName=Headsets+%26+Speakers&PHONE_ID=APX515CKT&selectedAccessoryID=EVH1303&topPageNumber=0&subPageNumber=0
Here is the one I want to order soon:
http://www.expansys-usa.com/expansys-mhl-to-hdmi-adapter-black-218572/
The sprint store I go to for the most part is helpful except one idiot who keeps trying to harass people into buying insurance for their phone and cases.
daneurysm said:
Your Sprint store staff must have taken the same training classes as my Sprint store's staff. I go in there with questions which I pretty much know the answer to and just want a 'yes we do' or 'no we don't' or 'not yet' or 'next week' regarding availability of a phone or a cable or accessories or whatever and get the same knowitall responses. Even though I know better I am polite enough to not turn into a knowitall back at them. It's just rude and accomplishes nothing...espeically with another knowitall on the other side and yes even in the face of evidence to the contrary they will tell you the wrong thing.
I just want a clear cut answer to availability of something and usually get told something that is either a complete lie to cover up a lack of availability or desire to help me or worse yet someone who actually thinks what they are saying is true.
I'm sure there are Sprint stores that are a shining example of what real CS is about. This store has one such employee, great guy, very informed and 'big picture', great to talk to....but he's never around....but either way, this store is no such shining example.
Click to expand...
Click to collapse
Yea the first thing Sprint needs to teach its salesman is the phrase "I'm not sure on that" or "let me grab the spec sheet and we'll take a look." Making things up and then defending them even when you've been shown the facts makes you sound stupid.
I tried not to get pulled into a debate about it, but it bothered me that they were giving out bad information.
im semi fortunate at my sprint store 3 of the CSRs are rooted so they know a little about the phones, but as whole they know crap.. and i know some of them have xda so they may read this.. but the last 2 phones that i purchased there (3d for myself and shift for another line) i knew more than they did about the phone.. they are cool enough, but its like they are trying to be cool with it.. one guy was so intently trying to show me CM7 on his orig EVO, after i had said that i had it on my previous phone.. he kept telling me all the benefits of rooting, like i didnt know, after he saw me boot up my old phone with a custom splash screen, boot screen, and i had told him that it was rooted up front..
but then again he also told me that he didnt know what adb really was.. that he did everything he could to stay away from it.. that he only wanted one click root methods..
but i am fortunate to have 3 rooted fellows there, so i dont catch grief for being rooted.. and they are friendly, just not the most knowledgable..
EDIT: i just let them think they are right if they try to debate me, its not worth it.. they get paid and i dont, so i usually let it drop fairly quickly..
gthing said:
Yea the first thing Sprint needs to teach its salesman is the phrase "I'm not sure on that" or "let me grab the spec sheet and we'll take a look." Making things up and then defending them even when you've been shown the facts makes you sound stupid.
I tried not to get pulled into a debate about it, but it bothered me that they were giving out bad information.
Click to expand...
Click to collapse
Now, ultimately, as a life long geek I know my specs and have everything pretty much hammered down when I go in there. It's merely a matter of availability, price, upgrade statuses, promotion eligibility, etc, with a light smattering of haggling and charm for maximum effect. Aside from them being slow, which is only slightly annoying, their complete ignorance of their own product line and accessories is merely annoying...
...but what riles me up is when somebody who isn't as knowledgeable and prepared as myself walks in there and I hear one of these clueless hucksters fire up the bull**** machine and start telling people things they want to hear which aren't true or things people don't want to hear (which also aren't true) in an effort to up-sell them on a more expensive phone or service...and in either scenario it seems it isn't them being shady so much as truly uninformed...and then they pass off that lack of information onto someone else with a heftier price tag and perhaps pointless monthly service fee both predicated on the customer relying on the expertise of the CSR who is nearly as ignorant.
...yes, it grinds my gears...
poweroutlet said:
The sprint store I go to for the most part is helpful except one idiot who keeps trying to harass people into buying insurance for their phone and cases.
Click to expand...
Click to collapse
My guy told me that I had to get it because of the type of phone I was buying it and I would only have the option to cancel it after 30 days. I wasn't having it so he reluctantly dropped it off.
Pains me to read threads like these...
Being someone who works at a Sprint store I know just as much if not more than some of the people who frequent the forums just because I'm on both sides of the fence. In that guys defense...he DOES work on commission. And he makes more on selling you accessories than he did by selling you the phone. Just the way it is...so obviously he's going to try and upsell. We have bills to pay just like you do and thats how we pay them. Some customers buy more...some dont. You're one who doesnt obviously.
As far as knowledge goes...I hate the fact that some of these guys dont know jack from sh*t. It gives the rest of us a bad name. When helping a customer...I give it to them straight. If I dont know and it hasnt been communicated directly from Sprint...thats what I tell them. I'm not going to lie, make something up or cover anything. I feel a customer will respect the fact that they might be asking something that Sprint just hasnt provided an answer for. If they cant then screw them.
It sounds like you all just need to find "that guy" in your local Sprint stores. I would assume every store has one. I'm not a pushy salesman...I'm a real one. I'm going to tell it like it is. I'm going to try and upsell but I wont push you into a purchase. If you decline a case...then go outside and drop your phone...thats on you. But dont come to me when you're screen is cracked and you declined both the insurance AND the case. I told you so....
daneurysm said:
Even though I know better I am polite enough to not turn into a knowitall back at them. It's just rude and accomplishes nothing...espeically with another knowitall on the other side and yes even in the face of evidence to the contrary they will tell you the wrong thing.
Click to expand...
Click to collapse
I would, as long as there are no other customers around. If they can't be properly trained, then i'll gladly give them some free training and jab to the ego. If you throw it back at them with proof, then maybe it'll get them to do some research and stop them from misinforming the next person.
Quis89 said:
Pains me to read threads like these...
Being someone who works at a Sprint store I know just as much if not more than some of the people who frequent the forums just because I'm on both sides of the fence. In that guys defense...he DOES work on commission. And he makes more on selling you accessories than he did by selling you the phone. Just the way it is...so obviously he's going to try and upsell. We have bills to pay just like you do and thats how we pay them. Some customers buy more...some dont. You're one who doesnt obviously.
As far as knowledge goes...I hate the fact that some of these guys dont know jack from sh*t. It gives the rest of us a bad name. When helping a customer...I give it to them straight. If I dont know and it hasnt been communicated directly from Sprint...thats what I tell them. I'm not going to lie, make something up or cover anything. I feel a customer will respect the fact that they might be asking something that Sprint just hasnt provided an answer for. If they cant then screw them.
It sounds like you all just need to find "that guy" in your local Sprint stores. I would assume every store has one. I'm not a pushy salesman...I'm a real one. I'm going to tell it like it is. I'm going to try and upsell but I wont push you into a purchase. If you decline a case...then go outside and drop your phone...thats on you. But dont come to me when you're screen is cracked and you declined both the insurance AND the case. I told you so....
Click to expand...
Click to collapse
You are the guy I look for whenever I go into any store with sales associates. Typically every store has at least one.
I started out my first real job at 16 at a computer shop (that I would years later run, for the most part). I got the job because I had technical skills. Well, at a small shop you also have to answer phones and be a salesman. I learned early on the hard way. Shoot straight, give people options and try to do it on a level that they understand and is relavent to their life...but the biggest and hardest lesson was being in a technical position and learning how to confidently say "I don't know", come to find out that appears to be the single most difficult thing for almost anyone on the planet to do, especially at work, triply so if they work at a job that has any technical element to it.
There is no shame in not knowing, there is shame in bullshitting. Getting called out on it a few times you would figure would be enough for anyone to learn that lesson. Sadly that's not the case.
You rock on being "that guy", cuz you are the guy I look for when I go somewhere to buy something...you can help a technical guy like me because you have information beyond mere specs. You can help a non-technical person, because you can translate specs into real-language that makes sense to each customer and most of all you can say "I don't know, let me find that out for you." Where most people would be afraid to say "I don't know" for fear of looking uninformed to the customer YOU know that the customer will feel reassured to hear "let me find that out for you."
Quis89 said:
Pains me to read threads like these...
Being someone who works at a Sprint store I know just as much if not more than some of the people who frequent the forums
Click to expand...
Click to collapse
Can I move to wherever you work? The people at the local store don't know much.
try to remember, being a salesman in sprint store is not a technical job that requires degrees. Dont hold them to unfair expectations
A.Priori said:
try to remember, being a salesman in sprint store is not a technical job that requires degrees. Dont hold them to unfair expectations
Click to expand...
Click to collapse
Are you being sarcastic? You don't need to have degrees to know any kind of technical stuff about cell phones.
Hell, you don't need degrees in any IT job.
spencer88 said:
Are you being sarcastic? You don't need to have degrees to know any kind of technical stuff about cell phones.
Hell, you don't need degrees in any IT job.
Click to expand...
Click to collapse
Agreed
I've been a salesmen for about 4 years and the first thing they teach in any training class is KNOW your products inside and out to avoid confusing the customer or false information and to educate to the customers features they may not know about....
Second is to know your customers needs and wants... Obviously ties into the first one but some of the sprint reps I talk to try to upsell will no good points other than "it helps you"
I'm not going to list everything I learned in the last 4 years because I'd be here for a few hours and no one wants to read it... But I think sprint needs to do some "fall cleaning". At my local stores....
3D > iClone
I was trying to get a job at a corporate Tmo or sprint store for the longest time. I get mad when I come in and have to deal with a moron who they hired that calls the evos "the Droid phones" or has no knowledge about the phones but what the little features sheet next to dummy phone says.
Sounds like the OP got one of those employees.
Mannnn.. the sprint store near me is simply amazing... no need to worry about phone knowledge, price plans or anything else ... just focus on the 8 latina sprint cheerleaders with there tight clothes and short tops and trust me you will not be asking anything about the phone when you are done ... Man I just want an excuse to back there ... LMAO!!!
A.Priori said:
try to remember, being a salesman in sprint store is not a technical job that requires degrees. Dont hold them to unfair expectations
Click to expand...
Click to collapse
lol, expecting them to do their job is unfair? Wow.
ninoriff said:
Mannnn.. the sprint store near me is simply amazing... no need to worry about phone knowledge, price plans or anything else ... just focus on the 8 latina sprint cheerleaders with there tight clothes and short tops and trust me you will not be asking anything about the phone when you are done ... Man I just want an excuse to back there ... LMAO!!!
Click to expand...
Click to collapse
That would be a very acceptable trade-off. Alas, my store lacks such a perk.
Guys, I totally agree with the two main points of discussion:
1) I am so pissed that when I pre-ordered the Prime on Nov 22 and wasnt given a date (officially and unofficially) I was expecting it in my hands immediately. And now to find out that the date is Dec 19 is such a disappointment to me. Why wherent my unfounded expectations met?!?!?! I will take my business elsewhere out of hatred for Asus for letting me down even! HOW DARE THEY!
2) the Battery/speaker sucks! OMG!!!! How come that thing I dont have doesnt have that thing I thought/wanted! Its like come on, give me everything I want IMMEDIATELY! I want it to feed my dog, wipe my ass, and give me a rubbie! UH! THE BATTERY IS 10:02 Hours instead of 10:15!?!?! WTF FUFUFUFUFUF ASUS! The speaker on this thin ass tablet is not fit well? WTF! I plan on using this tablet as my home stereo!
ASUS, HOW DARE YOU NOT MEET MY IDIOTIC EXPECTATIONS WITH A PRODUCT THAT ISNT SHIPPED OR IN MY HAND?!?!?!?!?!
/sarcasm. ill sit here and wait for my shipment. gracias.
EDIT: made to help the humor-less nerds understand
I laughed when I saw the tread title then even more so from reading your post. I was like oh lord, here we go again..lmfao. Your post basically summarizes what most complaints have been about. Glad to see it was a joke, a good one at that.
You have to admit speaker placement blows and wasnt thouht out very well at all.
First thought You're a super troll
Sent from my GT-I9100 using Tapatalk
Wait.......I'm sensing some sarcasm here....
You know what was a REAL let down?
Your mom.
I'm disappointed with the placement and look of the camera and flash on the back of the Prime. It kinda looks like one of these faces
So now every time I'm going to look at it, I'm going to think my Prime is giving me a goofy look and it'll make me self conscious. I have enough problems already without being judged by my tablet.
I was hoping the Prime would cure Cancer and wipe out all traces of AIDS. I was wrong.
HuskerWebhead said:
I have enough problems already without being judged by my tablet.
Click to expand...
Click to collapse
That made me laugh harder than I have all day.
Why send a negative voice? For those who don't know better and sees the title is likely gonna turn away from buying it. I know its suppose to be sarcastic, but.. anyway.
I was hoping that this thread would be filled with whiners and canceling their orders so I can get mine quicker!
Nice Job OP
I love this tablet and my biggest complaint is that I can't get it fast enough.
That said, why do some people get weird when we discuss a product, it's good and bad points? After all nothing is going to be perfect. Nothing is expected to be perfect. Those of us that are criticizing the speaker are just labeled "whiners"? Come on, it's just a discussion. Nothing to get snarky about.
Guess what, the Transformer Prime is NOT perfect. It's incredibly awesome in my opinion, I need it now. But I think it's okay for me to wish the speaker was better and pray the battery is decent as well.
By far the biggest problem is that I don't have the damn thing my hands yet!!
Plain and simple....if you want a product made the way you want it, build it yourself. Invest the money that it would take and build yourself a tablet. Then as you contemplate what to include in your build, you'll notice that you can't put this or that in it, and then you end up right where the manufacturers are: the tablet you tried to build that was already built.
polbit said:
By far the biggest problem is that I don't have the damn thing my hands yet!!
Click to expand...
Click to collapse
it's the worst problem there is for me too!
Ravynmagi said:
Those of us that are criticizing the speaker are just labeled "whiners"?
Click to expand...
Click to collapse
On a semi-serious note, I think the only problem with people complaining about the speaker(s) is that, so far, nobody here has actually HEARD it (them). And the reviews are all over the map: one said the sound is "full and loud" or somesuch, while another said the sound is disappointing (or somesuch), and the others seem to fall somewhere in between. So, we can't go by the reviews, meaning we'll have to wait to get the thing to judge for ourselves.
wynand32 said:
On a semi-serious note, I think the only problem with people complaining about the speaker(s) is that, so far, nobody here has actually HEARD it (them). And the reviews are all over the map: one said the sound is "full and loud" or somesuch, while another said the sound is disappointing (or somesuch), and the others seem to fall somewhere in between. So, we can't go by the reviews, meaning we'll have to wait to get the thing to judge for ourselves.
Click to expand...
Click to collapse
Nail on head!!! All the complaints have been from people who have not touched the device. They are basing it off reviews, Lets hold the facts for when it's in our hands!
Hahaha!! You mean the prime is NOT the answer to all of mankinds problems??? The shock!!!!
xTRICKYxx said:
I was hoping the Prime would cure Cancer and wipe out all traces of AIDS. I was wrong.
Click to expand...
Click to collapse
Sent from my BNTV250 using Tapatalk
well I'm not cancelling my pre order worse case scenario if it doesn't, make me have an orgasm I'll sell it on eBay! Because I know stores are going to sell out fast and one that initial shipment is gone its gonna be a long wait.
copc said:
Nail on head!!! All the complaints have been from people who have not touched the device. They are basing it off reviews, Lets hold the facts for when it's in our hands!
Click to expand...
Click to collapse
But this is the "Eee Pad Transformer Prime General" forum. We came here to discuss it. Naturally nobody has this in their hands other than reviewers. So we have to discuss what they told us. I'm not sure what the problem is with that.
I'm going on vacation this summer and wanted to start thinking about a case for the note.
I am going to Universal Orlando and also to the Bahamas. So think theme parks, roller coasters, waterparks, and snorkeling.
I know this isn't an iphone and we don't have the same options that they do, but anyone have any ideas about this?
TIA
Based on your vacation description, this is a tricky situation.
I forget that company that can 'water-proof' certain phones...but I'm not even sure about their overall work quality.
Normally, I would say just use a thin TPU kind of case. But in your case, I would probably look for a more bulky kind of case that offers more protection.
However, if I was you, I would bring along an older backup phone that can be considered more "disposable"...if you do have 1. But if you prefer to bring the Note, basically the main thing you can do is to be careful with it.
Aerials said:
I forget that company that can 'water-proof' certain phones...but I'm not even sure about their overall work quality.
Click to expand...
Click to collapse
Liquipel.com
I have already contacted them to see if they will do the Note. I will let you all know if they will or not.
I would take my backup phone.
Sent from my SAMSUNG-SGH-I717 using XDA App
I picked up a Samsung Rugby II off Craigslist for trips to the Keys. Saved me more than a few times.
Anyone using the SGP valentinus?
here
They have a short thread for it in the international version forum but I would like to hear from any users this side of the atlantic also.
The other forum is here for reference
I quite like the idea of combining my wallet with my cell phone. I dont carry much more than my debit card, my ID and cash so I think for someone like me it would work out well. But if your wallet looks anything like my dads then I dont think this would be very practical
Seems like a good idea, but then there's the whole aspect of, "lose your phone and you're totally ****ed."
It's faux leather...for that price, I'm not sure it's worth it.
I have one, I like it. I travel a lot so it's nice to consolidate.
Hello everyone,
I hate this to be my first post. I've tried to research what to do but with a combination of case by base variables and being new to the Smart Phone world I could really use some advice.
Here is the picture of the damage done. I'm with ATT and don't have phone insurance. I'm struggling with multiple facets of life and this happening to my first smart phone within a month makes a grown man want to cry.
Here is the picture of the damage done: postimage[dot]org/image/bu0b0rsyz/
Please excuse me cheating on posting a link Admins, I only have the best of Intentions.
The major hit was at the return button. From what I've gathered, the screen is actually adhesively one with the LCD. I briefly talked with a phone repair company who said it would be over 200 dollars.
I looked on ebay and found a lens/screen replacement for $20.00 - ebay[DOT]com/itm/Replacement-NEW-Glass-lens-screen-For-Samsung-Galaxy-Note-i717-Black-TOOLS-/170922060617?pt=LH_DefaultDomain_0&hash=item27cbbfab49
Please tell me that this will suffice?
I was using a full sleeve case which needs upgrading as well. I've heard Otterbox recommended several times which I'm thinking about ordering.
Help is much appreciated, and I hope to eventually return the favor to this community once I start to catch up in knowledge.
Thanks,
Kenny
Tesla90k said:
Hello everyone,
I hate this to be my first post. I've tried to research what to do but with a combination of case by base variables and being new to the Smart Phone world I could really use some advice.
Here is the picture of the damage done. I'm with ATT and don't have phone insurance. I'm struggling with multiple facets of life and this happening to my first smart phone within a month makes a grown man want to cry.
Here is the picture of the damage done: postimage[dot]org/image/bu0b0rsyz/
Please excuse me cheating on posting a link Admins, I only have the best of Intentions.
The major hit was at the return button. From what I've gathered, the screen is actually adhesively one with the LCD. I briefly talked with a phone repair company who said it would be over 200 dollars.
I looked on ebay and found a lens/screen replacement for $20.00 - ebay[DOT]com/itm/Replacement-NEW-Glass-lens-screen-For-Samsung-Galaxy-Note-i717-Black-TOOLS-/170922060617?pt=LH_DefaultDomain_0&hash=item27cbbfab49
Please tell me that this will suffice?
I was using a full sleeve case which needs upgrading as well. I've heard Otterbox recommended several times which I'm thinking about ordering.
Help is much appreciated, and I hope to eventually return the favor to this community once I start to catch up in knowledge.
Thanks,
Kenny
Click to expand...
Click to collapse
Hopefully one of the elder sages will post and point you in the right direction.. no matter the case, stuff can still happen.. hell, I busted the screen on an iPhone with an Otterbox.. granted the screen hit the corner of a table so that's not a run of the mill issue..
But definitely invest in a decent case, especially if you don't have insurance on your device..
And if you do decide to replace the screen yourself, read, read, read, read and then watch a few videos on how to do it proper.. no need for a risk of making the situation even worse..
Sent from my SAMSUNG-SGH-I717 using xda premium
The $200 -- LCD, digitizer, and front glass -- are replaced as a unit. Its many screws and parts, but there is a good youtube video for this procedure.
So there's no 30 dollar repair as I've seen mentioned before? It's still functional, will it get worse as I use it? Is there anything I can do to keep it from getting worse?
Please tell me an underwhelming, nondramatic few foot drop mistake isn't going to cost what I essentially make in 2 weeks, doing stressful and labor intensive work. =\
Thanks for the replies.
Three feet is a long way to fall for a $600 piece of some of the most advanced handheld electronics ever made. Pay the $200 and let a professional fix it before you make a bad problem worse and end up with 5 pieces of what used to be a smart phone.
I'm sorry about your your phone. Its happened to all of us at one point or another.
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