Gmail not syncing on Nougat - Android Q&A, Help & Troubleshooting

Hi,
I have an issue with the Gmail app on my Moto G4+ on Nougat official ROM.
All syncing options are enable for Gmail, but I don't receive notifications when I have a new mail, I have to open the app en refresh manually to see it. Also, when I read the mail on the app, or delete it, if I open Gmail in a browser on my computer, the inbox still contains the deleted mail. Again, if I refresh manually on my G4, the mail is deleted on the server and not visible on my computer. There's no automatic sync in Gmail app, it only works with manual updates. The problem happens in Wifi or 4G, so it's not a connection issue.
I've tried to delete Gmail app data, to delete my Google account and recreate it on my phone, to exclude Gmail from battery economy mode, but nothing works, and it's really annoying.
Anyone here with the same problem and perhaps a solution ?
Thanks

Same issue here suddenly in the last few days. Manual sync within the Gmail app works but emails not automatically downloading and actions on phone not syncing to web automatically.

You have any battery savings settings enabled? Or a battery saving app? These often mess with sync settings to save some juice. Other than that, try Inbox if you want to stick with Google or a third party email app. I prefer BlueMail myself.

I have Nougat on a Samsung Note 5 with the same exact problem. I have power saving turned off. Never had this problem before I updated my phone to Nougat.

Related

[Help] Preventing Google account from syncing e-mail and contact

This has been a bit frustrating.
When you go through set-up, it gives you the option of adding a Google account which is necessary for using Market. But it also syncs your e-mail into the Gmail app and syncs your contacts. I don't want either of those because my Exchange has both contacts and I want to use the HTC mail widget for my Gmail.
I have tried various ways to prevent this from happening, but all have failed.
1. I went through set-up connecting to wifi and adding my Gmail. Then I went to options and removed syncing. But my e-mail and contacts are still in the Gmail app.
2. I did not connect to wifi so that I can first go to options and removing syncing, but that didn't help.
3. I created another generic gmail account just so I can use it for market. However, now that account is connected to my GTalk app instead of my normal account.
So here is my goal:
Use my everyday Gmail with GoogleTalk app, but without it syncing my Gmail contacts or my e-mail with the Gmail app.
Is there any way to do this? Am I missing something? Can you go to the syncing options without actually setuping the Google account first?
Thanks for the help.
Also, while we are on the topic:
What is the main difference between the two? I keep reading online that the Gmail app is supposed to be Push e-mail, but I have also read just as many posts saying it doesn't work or it doesn't do that.
I figured out a solution:
1. Go through set-up and connect to Wi-Fi, but do not set-up a Google account. Skip it.
2. Go to Settings>Syncing>Checking Auto-Sync and Sync in Background
3. Settings>Add Account>Google Account
And here is where you need some fast fingers...
4. Settings>Check Sync in Background and Auto-Sync and quickly click on Google Account you just set-up and uncheck Sync Contacts, Calendars, and E-mail.
I was able to uncheck e-mail sync, but it had synced some of my contacts already. That wasn't a problem b/c I haven't set up my Outlook account so I just deleted all the Google contacts it had synced. But I was fast enough where I didn't let it sync Gmail account.
Now no e-mails in Gmail app and I can use Google Talk.

GMAIL only deleting off phone and not computer? how do i set up to delete both?

I'm using the Gmail app on my phone. However, when i look at an email on my phone and delete it, once i go on my computer and look at my email either through my windows live app or the gmail website, it will still show that it was unread. same thing if i were to look on the computer and then check on my phone. I have already tried going into the app and clearing the data/cache and force closing it. i need to set up the gmail to pop forwarding because i also use windows live on my desktop so i dont always have to goto the gmail website. how do i sync both my phone and gmail so when i delete a mail from my phone, it will delete it from the server? i tried going to the gmail app > more > settings, but dont see any option for that...?
how long have u waited until u checked your gmail inbox?
maybe u have to wait a little bit longer, f.e. 5 minutes
Go to settings, applications, manage applications, gmail, clear data. This does a reset of gmail and reloads all of your emails. It also clears up any sync issues. When you launch gmail again you will see all your messages being pulled down from the server.
Has happened to me a few times and this always does the trick.
as stated in my original post, i have already tried clearing my cache and it didn't help much. just to clear things up, when i look at a mail in my gmail app from my phone and delete the message. i will see it delete in mail.google.com. however, if i were to go into my windows live mail app on my desktop, it will still show that it has been unread and it is still there. same thing goes with if i were to check a new mail in my windows live mail desktop app, and then check my gmail app on my phone later on, it will show a new mail that i haven't read yet, when i have already read it in my desktop app. so basically i'm having troubles with my windows live mail app syncing with my gmail app on my phone. however, the mail.google.com website seems to be syncing fine with my phone.
itsjdmyo said:
as stated in my original post, i have already tried clearing my cache and it didn't help much. just to clear things up, when i look at a mail in my gmail app from my phone and delete the message. i will see it delete in mail.google.com. however, if i were to go into my windows live mail app on my desktop, it will still show that it has been unread and it is still there. same thing goes with if i were to check a new mail in my windows live mail desktop app, and then check my gmail app on my phone later on, it will show a new mail that i haven't read yet, when i have already read it in my desktop app. so basically i'm having troubles with my windows live mail app syncing with my gmail app on my phone. however, the mail.google.com website seems to be syncing fine with my phone.
Click to expand...
Click to collapse
Not cache. Data.
i tried deleting only data also. still the same issue. if i were to delete a mail on my phone, and then later on check my windows live mail app on my desktop, it will still appear unread...?
Not sure if it affects your issue, but are you configured as IMAP or POP3 in the settings of gmail online?
Sent from my Dell Streak using XDA App
i have both POP3 and IMAP enabled in my gmail settings. POP3 is enabled because i use "windows live mail" on my desktop, so i don't always have to log into the gmail website. and regarding IMAP, it has always been enabled in my settings...
So your windows live account isn't syncing with your Gmail account, your Gmail messages are just forwarding to windows live and leaving copies of the messages on the Gmail server. I don't think it's possible to truly sync Gmail and windows live/Hotmail. You could do it the other way around and set your Gmail account to fetch mail from windows live and set it to not leave a copies on the windows server. Other option is to use k9 and set up 2 accounts, I've found it fiddly to get the syncing right on it though!
Sent from my Dell Streak using XDA App

[Q] which email app do you use and why please.?

Please as title states, which email app do you guys prefer, on the sg2, and why please. I want to be able to use gmail, so jus want to findout what you guys are using, to receive or send your gmail emails. I also want the option to schedule the sync, so your input very much required.
I use the stock Gmail app for my gmail. gmail isn't my primary account so not bothered by any failings, etc.
I use K9 for my main non-gmail personal account. Am very happy with it, can schedule timings and specify a quiet time, when I don't want to be distured by email notifications (i.e. when I'm asleep).
Nooner said:
I use the stock Gmail app for my gmail. gmail isn't my primary account so not bothered by any failings, etc.
I use K9 for my main non-gmail personal account. Am very happy with it, can schedule timings and specify a quiet time, when I don't want to be distured by email notifications (i.e. when I'm asleep).
Click to expand...
Click to collapse
Hey nooner,
How do you set up your k9 mail for sync...i cant get my mails updated automatically..i have selected the network settings to when background sync and auto sync checked..but still my mail does not get updated.
Thanks
Sent from my GT-I9100 using Tapatalk
I use gmail and have set it (via the web app) to collect hotmail and another pop3 account, so it's perfect for me as I have all emails in 1 app, and I do like the gmail app!
K9 Mail Sync settings.
iznee said:
Hey nooner,
How do you set up your k9 mail for sync...i cant get my mails updated automatically..i have selected the network settings to when background sync and auto sync checked..but still my mail does not get updated.
Thanks
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Apologies for the delayed reply.
I think it's as follows:
Menu --> More --> Settings --> Account Settings --> Fetching Mail:
"Folder Poll Frequency".
Also under the above and within --> Advanced:
"Refresh IDLE connection".
I "think" that's what you're after... to be honest mine has always just worked.
Hope it helps!
i like samsung's email app. Only thing i cant figure out is how to put it to push.
I tried the Samsung E-Mail app but it really pissed me off more and more. You can hardly make any settings, just specify how many mails to load (timeframe) and how often to update, that's about it. the funtionality and look are standard.
I switched to K9 mail again and instantly remembered why I always came back to that app. Not only does my Push work flawlessly for both accounts (one business, one private that collects) without any "premium" account hassle making use of that annoying social hub, but I can specify all sorts of settings like how much data to transfer by default per mail, to load images, and many many more.
blunted09 said:
i like samsung's email app. Only thing i cant figure out is how to put it to push.
Click to expand...
Click to collapse
to make push work you have to set your mail account as an imap account. to do so you need to make it a premium account which leads you to samsung collecting your mails via the social hub ... I'd recommend k9 mail. looks the same, and you can make almost any necessary setting.
The stock Gmail app does everything I could ask for
I switched to EnhancedEmail when I used to have a DHD as the stock email client didn't sync contacts and calendars probably.
Enhanced did all the syncing perfectly, however, it just did not allow Exchange accout contacts to be created or added (i dont really know if the stock email client had the same problem or not).
With the SGS2, i used EnhancedEmail first, but recently switched to the stock samsung email client - it seems to work flawlessly, albeit, with the limitations to customisations stated by others. I use Exchange (both my my company email and hotmail) on Push, and at that, it is good enough for my usage.
Riz
Plus the stock mail app draines more battery then k9 due to being more active or active in the wrong way I don't know, but there is a big difference, at least on my phone.

Email app not syncing automatically?

I have two hotmail and one Gmail accounts set up in the HTC mail app. I set them up as generic POP3/IMAP accounts (meaning, I didn't click on the preset for hotmail/gmail when first creating the accounts). I set the up exactly the same as I always have on my Incredible.
I have them all set to update every two hours, however, only the first account (both the one created first and the one selected as primary), will actually sync automatically. The other two only sync when I manually prompt it.
I have deleted and re-set up the accounts multiple times, and even did a factory reset of the phone just in case I broke it somehow, but I get the same results. Is anyone else setting up multiple POP/IMAP accounts and having this issue?
I have also noticed that often, the led doesn't stop blinking after I check the email.... and the mail icon on my home screen will stop showing an unread number when I open it even if I don't open the unread mail....
I use the Hotmail app from the market. Notifies me as soon as I get an email. There is also a Gmail app if you need it.
Sent from my HTC
LTE 4G Rezound
I've had the notification light blinking with nothing pending to check with other apps, notably Talk. It seems that if I'm in the app when a new message comes in, so I read it immediately, and there's nothing in the notification bar, it will turn the blinky light on and not turn it off until you exit out and read it again. Not really a huge issue, if you know to look for it. What is more of an issue, however, is when the light never goes on when I have an unread message, and I have to check the screen manually. Had that same problem from time to time on my Incredible running a Sense 3.5 ROM, so I wonder if that's just a problem with the apps that come with the new Sense.
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
bast525 said:
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
Click to expand...
Click to collapse
I don't need email a month old.
Sent from my HTC
LTE 4G Rezound
I have a similar issue. I had a Thunderbolt and both email (the Native sense combined box) and the GMail client synced fine. I switched to the Rezound. Here is what I have found. If I use the Gmail client everything syncs with the gmail servers but the native sense combined box does not update as read or deleted. If I use the native client it all syncs correctly, including the Gmail client. Here is the problem. If I use the computer or my tablet, the email on the the Rezound client does not update as read or deleted. I know I can remove the account form the HTC/Android client, but I shouldn't have to and I like the combined in box. I don't know if this is a flaw in this version of Android 2.3.4 or something is set up wrong. I am using IMAP and have not changed any online settings since switching from the Thunderbolt.
I never found a solution, so instead I came up with a workaround. I just put the sync all widget on my home screen. Now, whenever I get new email in my primary account, which doses update automatically, I am in the habit to hit.the sync all widget. Not the best solution but it's all I could think of barring going with like k-9 mail or something.
Yes, had a problem initially, but now....
Bought my phone on opening day, and immediately noticed a problem with the stock email program (not syncing, only displaying 5 email accounts). Initially added 10 various email accounts (3 pop, 3 yahoo, 2 gmail, 1 hotmail and 1 aol), but only 5 would show up on the display, so I tried adding the missing accounts again and got a message saying that the account was already setup (weird). Now all of a sudden, in the last couple of days, all 10 email accounts are now visible. I suspect that HTC might be pushing software updates/fixes to correct some of the initial bugs in the OS.

How to Stop Automatic Re-enabling of Sync for Standard Mail App Accounts

I have multiple companies, and have 20+ e-mail addresses in the standard mail app. One of the accounts is a Hotmail account, which I forward all the other addresses to, to take advantage of the Hotmail Push feature (I used to use GMail, but HTC no longer supports GMail automatic setup in the standard mail app, so there is no Push option).
The reason I have the other accounts (aside from the Hotmail account) is so that when I receive a message, I can choose to reply to a message received by Hotmail, using the appropriate business email address/server.
I recently had to wipe my phone and set everything backup (don't ask), and now, although I have all accounts aside from the Hotmail account to NOT sync, every once in a while I see that the sync option on the other accounts re-enables itself. At first, I thought it was just an anomaly, but today I happened to see a message on my phone that said, "Syncing to platform", and then all the other mail accounts began syncing again. So, now I know that when the phone "syncs to platform", it resets all my sync settings on the mail app. This NEVER happened before. How do I stop this? I've looked at the Privacy app, and there is a choice to turn off the "Backup my settings" option, but when I go to turn this feature off, I get a warning that this will "stop backing up my Wi-fi passwords, bookmarks, other settings, and app data, and erase all copes on Google servers". Is this the feature I need to disable? If so, does this mean that my online Google account will no longer know what apps I download, and when I go into a wi-fi zone, I will always have to remember the password for each wi-fi zone?

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