Alcatel Pixi 4-5 3g 5010d update faillure - Android Q&A, Help & Troubleshooting

Hello to all of you,
I am very new here, i have a question
I have a Alcatel pixi 4 -5 3g. And i just received the message that the update 6.0-01005 is available for download and install.
So i downloaded it and tried to install it, but i get the message after it restarts
""Supported API: 3
Opening update package…
The update.zip is corrupted
Installation aborted.
OTA failed! Please power off the device
to keep it in this state and file a bug
report!""
Can anybody helpt me with this?

remove sdcard is stated in the help file, reboot and wipe cache**, reboot, download again and update, it will take about 50 minutes.
** boot with volume + pushed, for boot menu.
device must be original and not rooted.

eric-nl said:
remove sdcard is stated in the help file, reboot and wipe cache**, reboot, download again and update, it will take about 50 minutes.
** boot with volume + pushed, for boot menu.
device must be original and not rooted.
Click to expand...
Click to collapse
Same phone. I've tried this, but it doesn't work. Without the SD card in the device says it doesn't have enough memory to download the update, even though I have over 2GB space left. When I put the card back in and download the file it gives me the same error as bako1980.
It's driving me crazy - any other things I could try?
CD!

Not sure if "bump" posts are allowed here but can anyone help? My phone is always asking for the update and I just can't get it to work.

I have the same problem. Anyone succeed on this?
Hello,
I have the same problem. Anyone succeed on this?
Thank you and best regards.

You have to remove SD card and go to storage and click SD card forget! otherwhise it will say you don't have enough storage as the device is looking for your SD card. It has to convert to looking to internal memory. After doing this the update process will be fine.

Thanks Irbizar,
It worked, just like you said. But I did more. I've factory reset, removed the card and made the update.
It was a pain to do it, but it's done know.
Thank you!

Related

[Q] Big problem with my Folio

Hi all, I need some help with my Folio 100. I have installed V1.3b FolioMod on my tablet and apparently everything works OK, all the applications work fine, Wifi is Ok........ but I've noticed that have stopped responding both SDcard slot as the USB port. I tried by all means go back to the stock mod but no way to do it since it seems not to find the SD.
In addition, reviewing the tablet with the file manager seems to be nothing in the internal storage (or folders or files). I´ve tried to connect with my computer using the mini usb port but I can´t.
Could anyone help me to recover my Folio????
Thanks and sorry for my english but It´s rusty
Try removing the battery for at least 5 minutes or so.
Hi Nemo0815, thanks for your response. I have removed the battery for half an hour and no change has happended.
Cheking the Folio in the device storage settings I have found that the total space in the internal storage is 0.00B and I don´t know where is the storage space.
Regards.
this happened once for me too, i just removed the battery, waited 30secs while holding power button down, so i could drain it for all remaining power..
inserted battery and all was ok, and usb was working again.
looks like he's having the filesystem-not-mounting bug.
Hi Dexter_nlb, I have tried your suggestion and the problem is still there.
I´m thinking if the problem could be in relation with the missing storage capacity.
Thanks.
pasting from first post of foliomod thread:
V0.0+ Generic format internal storage for all mods (so far) here, only needed if you got internal storage problems.
Rename downloaded patch to update.zip and install using recovery.
see if that one helps.
uh.. silly me... you have no way of getting it on there :S
you could try to remount using ADB, but i have no clue on how.. it should be somewhere in the foliomod-thread though.
Hi kepler1982, problem is the Sdcard slot don´t work.
Thanks
Rutherfor said:
Hi kepler1982, problem is the Sdcard slot don´t work.
Thanks
Click to expand...
Click to collapse
read my updated post
Rutherfor said:
Hi kepler1982, problem is the Sdcard slot don´t work.
Thanks
Click to expand...
Click to collapse
you can always reach it with adb and a folioMod installed, through recovery..
so if you can install adb (android sdk tools) + the proper driver, you can at least login and see what is wrong..
but if a sdcard slot is not working at all, that can also be your sdcard not supported, many others has the "16GB" problem using NTFS formatted cards.
make sure the sdcard is fat32 formatted, make sure you put a "update.zip" in the root, when recovery should try and find it..
Hi kepler and Dexter. I´m installing SDV but I never used it before. Some help with this tool are welcomed.
Thanks
Hi guys im thinking of buying this device... but are there many problems with it? Can you acess the android market yet?
olyloh6696 said:
Hi guys im thinking of buying this device... but are there many problems with it? Can you acess the android market yet?
Click to expand...
Click to collapse
Yep maybe it's better for you to have a look in the foliomod topic, in the android dev. section. there you can read what is already possible
killerbie said:
Yep maybe it's better for you to have a look in the foliomod topic, in the android dev. section. there you can read what is already possible
Click to expand...
Click to collapse
Thanks mate , sorry about not checking!
(BTW my thanks limit is full) Sorry
any answers?...please
Hi
I just updated to 1.3d and now have the same problem...cant read sd-card or usb, shows 0.00 mb of space on the "main" memory. Cant make new directory......well can do anything except using the sd-card and usb.
Have tried to take the battery out in both short and long time...nothing helps.
I hope someone can help....maybe Dexter I use the Folio to read cartoons and watch video..but now I cant get anything new on it
best regards
showdogs
come on
Noone has an answer?????really need some help.
showdogs said:
Noone has an answer?????really need some help.
Click to expand...
Click to collapse
read the wiki's opened, those are there to help in such cases..
Hi, I had this problem once and I solved it like this :
1. Extract SD card.
2. Wipe your device, with the blue screen etc
3. Then install FolioMod 1.3d
For me it works, but yes i know all your data will be gone after this...
By the way, thank so much to you Dexter who transform my Folio in a great device. Keep going on !
Same problem
Hi, I have the same proble and symtoms are:
· No sdcard (neither internal nor external). In this state, update fails, because external SD card can't be reached. I've tried FolioMod13d, FolioStock and File system format, but they fail.
· Tablet sometimes starts, but you can't do anything, because neither internal storage is not available, nor external.
· Cannot reach tablet through ADB, because USB link cannot be stablished.
· Have tried extracting battery, pushing on/off button, internal "reset" pin point, putting a piece of paper, tighting screws... no result
· Sometimes, when starting, starts vibrating and keeps all time like that, untill you stop the device.
· And sometimes, tablet even doesn't start, you get only black screen. Other times, you got start screen, but flashing "Android" does not appear.
All things had been tryed on full battery and low battery. Non starting problem appears often when low battery.
Sugestions?
I have to say that your Folio seems to be be very capricious, I never had so much problem with mine.
If you can't switch it on and if it's still cover by warranty try to bring it back to your seller.
Sorry to be unable to help you...

Installation aborted

Whenever I try to install a zip rom on my Vibrant I get an error msg. After I ask the rom manager to install from the SD card and select the file from the internal memory it reboots and A very quick installation takes place until it stops on "installing Muti-CSC". After that it just stays like that forever....so I go to "reinstall packages" and the system tells me:
--Install from sdcard--
Finding update package...
Opening update package...
Installing update...
Installation aborted. (in red letters).
Can anyone help?
thanks
Rafa
P.S - I've read the other related threads and didn't find the answer. I've tried with nero V3 and V4.
Try this, If you can Odin back to stock, Then root the phone (if you are already there then ignore) Download the Axura rom 2.6 rom or the latest (it seems to be less buggy on some phones. Load it on your internal card
Get permission from the rom manager then reboot into recovery. The manually install by reinstall packages/ choose rom on sd card
That should work
also, there has been some phones that have used the rooting method Loading the folder then reinstall update...... This on some phones does work, not sure why, you can get the one click root, (go to unlockr.com) they have there along with a video.
Thanks, I´ll give that a go.
Installation aborted-plz help asap
Dear users, I have samsung vibrant, recently i install custom rom(cynogenmod 7),it was working fine. today i was again installing a new version rom(zip file), but i m not able to do that. then i tried to install older version that was working fine, but same error occurs. now my phone has no OS, so it is not getting on.
I have clockwork recoverymod, i already put zip file in memory, when i try to install it, "installation aborted status 7" message appears.
kindly help asap

[Q] Bricking my EVO 3D for manual ICS update? HELP!

Hi.
I'm a noob, & this is my 1st question in any forum whatsoever, so please be gentle.
this is a serious problem, for I am just minutes away from bricking my device.
HTC started rolling out the official ICS update OTA for the evo3D, and my device said there werew no updates available when I checked manually. so I did what everyone would do, try to install it manually. so after a bit of google, I found out that you can do so, by downloading the OTA files to sd card, and followed these instructions ( http://forum.xda-developers.com/show....php?t=1732984 ) . after that, I had 3 files in the root directory;
(1)
S_OFF_4EXT_RECOVERY_OTA_SHOOTER_U_ICS_35_S_HTC_Eur ope_3.28.401.1-1.20.401.8_release_2627623qpt0ma8rnwgn0qq.zip (which is the OTA files, 274MB)
(2)
PG86IMG.zip (containing radio,adsp,boot,sbl3,sbl2,sbl1,rpm,tz, and rc data - all are .img, and a little text file.) size was 18MB
(3)
root-OTA-ICS.zip size was like 6MB
so I powered on the device while holding the volume down, and went into HBoot (which mine is version 1.49.xxx.bla blah) and the options were "fast recovery, reset, all that, but: it shows those options for like 2 seconds, then goes automatically to read PG86IMG.zip, listing the files above. it asked me if I wanted to start an update, and being the noob that I am, I obviously said yes. it updated all those files above, and asked me to restart. now I can't get past the HTC splash screen boot logo. the screen just goes black after that.
If I boot into recovery without an sd card in, it goes to it, with the red /!\ icon, and when I press volume up and the power key, (after re-inserting the SD card) it says
"E:Can't open /cache/recovery/comand"
"E:failed to mount /sdcard (No such file or directory)" three times.
then there are blue options above,
"Reboot system noe, Apply update from SD card,wipe data/factory reset, cache,"
so I selected "Apply update from SD card"
I get
"E:failed to verify whole-file signature.
E:signature verifiction failed
Installation aborted"
Please help!
PS, I don't want to loose all my contacts, data, msgs.
and is there a way of mounting the SD card to the PC so that I can copy files to and from the MicroSD card? - or any application/command prompt which can do so?
Sorry for the long post. I just wanted to explain everything so you know where exactly I'm at.
Thank you so much!
What carrier are you on?
Sent from my PG06100 using xda premium
Gsm... And cdma!
well, my device is unlocked.
I think I have the Europe variant, (because it has a GSM simcard slot)
but I bought it from ebay, and it had a number tag on it, so I think
it was one of those early prototypes, because in the options (when it was still
working) i had an option to select CDMA only, or GSM & CDMA. (radio type)
had it since november last year... worked fine all the way...
Thanks!
All gsm phones actually give that option so simply enough, you have the gsm version. I would be fairly certain that with the update via pg86img all your data etc would have been lost anyway. Have you *tried* using a stock pg86img??
You could also try the htcdev unlock via fastboot via htcdev.com and than flash a recovery with fastboot and install a gb rom.
Sent from my PG86100 using xda premium
oh, and reading/writing to sd card?
oh noooooo! :crying:
are you sure all my data will be lost?
all my new contacts, etc? noooo!
anyways, where can I get that stock file?
or should I just follow the second link (in my post)?
and is there a way to mount the SD card to my PC
(so that I can download that file there) - or maybe
a command line/*.exe application which can sync
in to the SD card to read and write while the phone
is on (either in Hboot or recovery)
thanks so much for your help so far! :good:
OK, so a quick update,
I finally got hold of acces to my SD card on my PC using a card reader,
and I replaced the PG86IMG.zip with the one from the second link,
repeated the update (which got me into all this mess in the 1st place)
and now my phone boots normally. :victory:
I lost all my messages, but got my contacts from my google account,
and some I have saved earlier in my SD card. some of the apps also retained!
now, when I manually check for the OTA update, I get the notification,
download it, verifies it, and reboots itself to install.
when the progress bar is a third of the way, a red questionmark ? icon appears,
update stops, and reboots back to gingerbread. done it 3 times now!
any pointers as to what is causing this?
my HBoot version is 1.49.2012, and it says "S-OFF"
thanks again people!!!
spereree said:
OK, so a quick update,
I finally got hold of acces to my SD card on my PC using a card reader,
and I replaced the PG86IMG.zip with the one from the second link,
repeated the update (which got me into all this mess in the 1st place)
and now my phone boots normally. :victory:
I lost all my messages, but got my contacts from my google account,
and some I have saved earlier in my SD card. some of the apps also retained!
now, when I manually check for the OTA update, I get the notification,
download it, verifies it, and reboots itself to install.
when the progress bar is a third of the way, a red questionmark ? icon appears,
update stops, and reboots back to gingerbread. done it 3 times now!
any pointers as to what is causing this?
my HBoot version is 1.49.2012, and it says "S-OFF"
thanks again people!!!
Click to expand...
Click to collapse
from what i've heard is you need S-ON to do the official ICS update S-OFF is for flashing custom roms only

[Q]TMo 4.4 Update error. Download corrupted.

I was pushed the KK update for TMo HTC one. The update was dowloaded, after that it verifies the contents of the firmware. It is failing saying "Download is corropted' and asks to dowload again. I downloaded it 3 times , everytime i am getting the same error. I soft reseted the phone and checked and downloaded again. No luck.
Later i killed the 'updater' app and cleared its app cache (some 20kb of data was there) via the setting-> apps-> All- > Updater. Now the in setting when i check for the update it dosen't show me the 4.4 update available
Is there any way by which i can update it via the PC ? I could not find any tool from HTC for it, sync manager dosen't do firmware update.
P.S : Phone is on 4.3 , never rooted, no custom roms. Just network unlocked via network code from T-MObile.
anirudhgargi said:
I was pushed the KK update for TMo HTC one. The update was dowloaded, after that it verifies the contents of the firmware. It is failing saying "Download is corropted' and asks to dowload again. I downloaded it 3 times , everytime i am getting the same error. I soft reseted the phone and checked and downloaded again. No luck.
Later i killed the 'updater' app and cleared its app cache (some 20kb of data was there) via the setting-> apps-> All- > Updater. Now the in setting when i check for the update it dosen't show me the 4.4 update available
Is there any way by which i can update it via the PC ? I could not find any tool from HTC for it, sync manager dosen't do firmware update.
P.S : Phone is on 4.3 , never rooted, no custom roms. Just network unlocked via network code from T-MObile.
Click to expand...
Click to collapse
You have a couple options I can think of. Back up all your data using adb. Copy your internal storage and paste it onto your computer, thereby making a back up of all your internal data. Use the tmobile RUU to take your phone back to full stock using this thread
http://forum.xda-developers.com/showthread.php?t=1672425 . Download and update your phone. Using adb again, restore your apps and settings. Repaste from your comp, all your internal storage again.
Second option is to download from the General forum the OTA file. Paste it into the update folder on your phone. Then reboot your phone and it should see the update and allow you to update hopefully. However, you would need someone to tell you which folder to put it into. I actually copied it from my phone but I forgot which folder it came from.
Any idea you could remember it ?
holmesnmanny said:
You have a couple options I can think of. Back up all your data using adb. Copy your internal storage and paste it onto your computer, thereby making a back up of all your internal data. Use the tmobile RUU to take your phone back to full stock using this thread
http://forum.xda-developers.com/showthread.php?t=1672425 . Download and update your phone. Using adb again, restore your apps and settings. Repaste from your comp, all your internal storage again.
Second option is to download from the General forum the OTA file. Paste it into the update folder on your phone. Then reboot your phone and it should see the update and allow you to update hopefully. However, you would need someone to tell you which folder to put it into. I actually copied it from my phone but I forgot which folder it came from.
Click to expand...
Click to collapse
Hello, If you remember the folder name , do reply. i believe this method is simple and straightforward. I really appreciate the help offered.
Good day !
Solved.
anirudhgargi said:
Hello, If you remember the folder name , do reply. i believe this method is simple and straightforward. I really appreciate the help offered.
Good day !
Click to expand...
Click to collapse
I did a system restart after backup. Initally when i checked in the Setting-Software Update it was showing no updates. Later after couple of hours i tried over 3G , it said update available. I guess i was just lucky..
Anyways downloaded over Wifi . Went smooth.

SD card error: Cannot move app

I unlocked my Bootloader yesterday, but didn't try to flash anything afterwards, I simply unlocked the bootloader, restarted my phone, and restored my texts, calls, etc using a backup I made with HTC sync manager. Everything works fine, except that none of the apps I download can be moved to the SD card even though they should be movable. When I click "move" in the app menu it waits a few seconds then displays "error: couldn't move app" With no further explanation. I'm fairly sure this isn't a storage space issue because I've tried formatting the SD card to make it work. And now I'm stuck. Advice would be much appreciated.
flash5565 said:
I unlocked my Bootloader yesterday, but didn't try to flash anything afterwards, I simply unlocked the bootloader, restarted my phone, and restored my texts, calls, etc using a backup I made with HTC sync manager. Everything works fine, except that none of the apps I download can be moved to the SD card even though they should be movable. When I click "move" in the app menu it waits a few seconds then displays "error: couldn't move app" With no further explanation. I'm fairly sure this isn't a storage space issue because I've tried formatting the SD card to make it work. And now I'm stuck. Advice would be much appreciated.
Click to expand...
Click to collapse
Is my best bet to just finish the root so I can manually give "write to sd" permissions? As mentioned so far I've unlocked the bootloader but done nothing else
flash5565 said:
Is my best bet to just finish the root so I can manually give "write to sd" permissions? As mentioned so far I've unlocked the bootloader but done nothing else
Click to expand...
Click to collapse
hello,
first, you must root your phone. then download from play store "sd card fix" for KitKat, and then you will be able to move your apps to sd card.
michelkovacic said:
hello,
first, you must root your phone. then download from play store "sd card fix" for KitKat, and then you will be able to move your apps to sd card.
Click to expand...
Click to collapse
Hmm I tried rooting using the app function and rebooting my phone like it says to do, but I still can't move my apps also now that I've rooted I've installed another app (DS App2SD Lite) but it can't move my apps either. That all being said, thank you very much for the advice, any more would be much appreciated.
--edit-- I confirmed that my root was successful using RootChecker, so that isn't the issue...Since I unlocked my bootloader (before and after completing root process) I haven't been able to use the SD card as described above
flash5565 said:
Hmm I tried rooting using the app function and rebooting my phone like it says to do, but I still can't move my apps also now that I've rooted I've installed another app (DS App2SD Lite) but it can't move my apps either. That all being said, thank you very much for the advice, any more would be much appreciated.
--edit-- I confirmed that my root was successful using RootChecker, so that isn't the issue...Since I unlocked my bootloader (before and after completing root process) I haven't been able to use the SD card as described above
Click to expand...
Click to collapse
Did you install this app?
Yes, that is the one I used. Sadly it seemed to have no effect
flash5565 said:
Yes, that is the one I used. Sadly it seemed to have no effect
Click to expand...
Click to collapse
with that app you just fixing permissions. must open app an run fixing. if you do that I really don't know why still not working moving to sd card.
Haha yes, I ran it once it installed. It just seemed to have no effect. Also whenever I restart my phone it resets to saying "your device is ready to be fixed" instead of "your device has already been fixed". Like restarting the phone undoes the writing permissions.
flash5565 said:
Haha yes, I ran it once it installed. It just seemed to have no effect. Also whenever I restart my phone it resets to saying "your device is ready to be fixed" instead of "your device has already been fixed". Like restarting the phone undoes the writing permissions.
Click to expand...
Click to collapse
You need to to disable the system write protection before any of these mods will stick through a reboot. Just install my wpmod-disable-write-protection zip . Just follow the instructions in that thread and you can then modify your rom to your hearts content.
MiniBlu said:
You need to to disable the system write protection before any of these mods will stick through a reboot. Just install my wpmod-disable-write-protection zip . Just follow the instructions in that thread and you can then modify your rom to your hearts content.
Click to expand...
Click to collapse
I have a desire 610, not an 816. will it still work?
flash5565 said:
I have a desire 610, not an 816. will it still work?
Click to expand...
Click to collapse
Its for 610. Its in our forums. I just checked it for compatibility and compiled it against our kernel.
SUCCESS!!! Thank you so much for providing me with this fix, it looks like it really worked! I can access my SD card again to move my apps! I'll post again if it turns out that there's actually something wrong, but it looks like everything is A okay!

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