I need some help - T-Mobile Samsung Galaxy S 5

Hello, this is my first post on XDA. But, i have this issue with my SM-G900T. My phone keeps shutting off at random! This usually happens when i lock my phone. I have already ruled out my battery as i put it in my friends S5 and over a two day period it was working just fine (He was running stock marshmellow). I think it might be a kernel problem or something. I have also ruled out my sd and sim as it will still shutdown when they are both removed. I am starting to lose hope in this device. Please if anyone can help me that would be AMAZING!
Other info:
Have to remove battery for it to turn on again.
Currently running SmallWizV8, but was running Reserrection Remix (Nougat). So Nougat-->MM.
Does it at random. Sometimes it will shut off and other times it wont.
Date mysteriously resets to December 30th, 2013.
If anyone can help me i would be very greatful!
Edit:
I have found and fixed the issue.
It was a battery connection issue.
I found out that when i dropped it from a short height (or when its in my pocket) the battery somehow loses the connection between itself and the connection pins.
Fix:
To fix this problem (if you are experiencing this problem as well.) Just simply fold a small piece of paper once or twice and put it in between the bottom of the battery compartment and the charger side of the compartment (wedging it between the side of the battery that is facing the charging port and the bottom of the compartment seemed to work for me). Then fold another piece (twice for me) put it on top of the battery (I put mine towards the charging port as well). This should fix it.
To see if it is fixed just drop your phone from the same height (or go jogging ) and see if it turns off again.
I had this issue for awhile. And i hope that people with the same problem find this article and are able to fix this problem.

I have had this exact same problem with my S5! So glad to know that I'm not the only one. Thanks for the fix!

Related

Star Trek restarting without notice

Sometimes when I call my wife I can't get through. When she opens her phone, it will ask her for the PIN code. Has anybody else seen this, and do you know what to do about it? No extra programs except for TomTom. Very little customization. Also when this happens, it will show that the batter is empty, but when the PIN code is pressed it will show the correct amount of battery time left after a little while. This happens totally randomly.
Go trade it for a new one.. only cure.
hhmmpp... having same problem also with the Dopod S300... auto reset and ask for pin... did you found the solution? else i would have to send it to the service centre already..
I have had the same issue with mine (rebooting without notice).
I read in a Cingular forum about a faulty battery cover switch (bottom right as your looking at the battery with the cover removed).
The quick fix is to take a very small piece of paper and place in on the switch. This will make a better contact when you re-install the battery cover.
sounds strange but since I did this (about 2 weeks ago), I haven't had a single reboot.

Design flaws causes NO GSM Radios?

I have a HERM200 (TYTN HTC Branded). I definately have a hardware error that seems to be related to motherboard pressure. Totally took the phone apart - cleaned everything and reseated connections. I initially did have problems flashing a radio/OS Rom due to NO GSM errors - but I did get a complete working flash. For a week the phone has been sitting on my desk without a SIM card on standby. Power cycled it a few times and the radio will always come on. Can turn the radio on and off with flight mode. Always comes back. Turned on WIFI and Bluetooth no problems. Do have a Dpad problem where the direction button will stop working unless I move the scroll wheel. Other than that it doesn't freeze even under load and don't have white screens or no return from standby. So doesn't seem to be heat related - ie processor heat.
OK, put a sim card that works fine in a 2125 and I can make and receive calls. Did it for many calls last night - received and made the calls. Send text messages. Opened the slider several times. No problems. Battery was down so I charged it though a USB connection. Got the battery up to about 50% Still can make and receive calls doesn't seem to "hunt" for a signal which the phone would do if the radio was failing.
Removed the SIM card this morning and put the battery back in - received the first NO GSM after about a week. Removed the battery and touched the metal plate behind the battery and the GSM came back on bootup. The case screws are snug not super tight.
Is is possible that the motherboard is either faulty - removing the SIM caused it to flex or touching the battery back plate flexed or reconnected some chip.
IMHO the battery plate backer is WAY too close to the motherboard and is either putting undue pressure on the motherboard chips or when the battery is charging it somehow expands slightly causing pressure points. Seems like the battery backer plate is sitting directly on the chipsets.
Any thoughts - seems like there are way too many NO GSM errors for this phone.
same problem here probably
Same problem here... I've tried to flash the radio, but it stucks after a while..
Please help me, my Dopod 838 Pro has No GSM!
There is probably little you can do. Either the chip on the motherboard is fried or you did a bad flash. Explain the situation - did it just happen or did you flash something and it went bad. If it "just" went bad the radio is more than likely defective and no amount of software fixes will correct it. You will need another motherboard or a new phone. There are tons of articles about no GSM errors and sometimes it will come back but not for long. Known problem with this phone unfortunately.

'limited service' problem

hi,
I'm thoroughly baffled here .... can anyone help please ? ... it's a long post I'm afraid, since I want to include all the info I can.
recently my beloved Legend suddenly decided it has no signal .. I get 'limited service' and the dreaded red 'X' all the time.
prior to this I had done no changes to phone nor had back cover off or taken the sim out. I have upgraded it to Blayos rom and all has been fine.
after some searching I discovered all the advice re bad antenna and a so called fix by shorting some terminals with a piece of wire.
(exactly which terminals was not made too clear though)
I am not sure though that I actually do have a bad antenna as I have cleaned the 2 under the bottom cover and 'lifted' the mating contacts ...
and have done the same with those under the camera cover.
one other thing I did was to circuit test all the 6 contacts in my phone, and they all 'ring out' ok ...
indeed they all ring out to each other, even with covers off, which suggests to me that there is a good circuit in the phone
still no service, but my GPS gets a lock pretty quickly, does it use the same antenna setup ? ...
I'm not even sure if it does really as I have read that phone will not work with bottom cover off, yet my GPS certainly does !
lastly I doubt it is the sim as it works fine in my wife's phone, but her's does not in mine.
over 190 viewings and no suggestions ...anyone please ?
in desperation I have changed my Radio from 7.13.35.05 to 7.13.35. 13 and got no improvement
Last act of desperation would be returning to stock...
If your not on airplane mode all the time I doubt this is a software issue.
Sent from my HTC Legend using xda premium

Intermittent charging (stock ICS, multiple charger, probably not dirty port..)

My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
All we know is you have an at&t phone. What have you done to it?
same problem with Samsung Galaxy Note
Hi there everyone, i'm having the exact the same problem and my galaxy note is acting just like that- weird !!
About two months ago I updated to ICS and after that no issues, only once did it not charge as it was supposed to until i turned it off, removed the battery and put it back in.
Only now has it been charging like explained above -- the charging process as well as battery indications would be very inconsistent -- that is to say, it would charge for some time and then stop unexpectedly, whether turned on or off during the process.
Also, recently my PC would not recognize the phone on Windows 7 anymore, whereas before that it had been recognized seamlessly.
I've been using my galaxy note for about 8 months now, as well as about 2 months on ICS, and only now has there been this persistent issue.
Also, I did not use it inappropriately, rather with extreme care. I also got a phone case and have been using orginal software and hardware only, so the phone has been properly handled.
However, I have been using it pretty much, so it might be "wear and tear" in terms of battery usage, even more so, because it's been regularly charging and discharging in the car or at home, at the same time. Still, what surprises me is that my PC would not recognize it anymore even when it's turned on. Then, at times it would also go to "car mode", although it is not connected to the car dock. These issues have come up just now, as well, so i can imagine it might be a software or even port-related issue.
Unfortunately, at this moment I cannot take it to the store i bought it from to have them check the phone, so that's why I'm trying to figure out the problem myself. After all, if it's software or battery-related i might be able to fix it without having it replaced.
The phone is not branded and free to use with any carrier.
@ Face of Boe:
Did you go to the store then and have it replaced or was it in fact the battery, or did they (you) fix the problem otherwise?
Any help would be highly appreciated.
Chris
Try your preferred mobile repair shop first.
Face Of Boe said:
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
Click to expand...
Click to collapse
I had this exact same problem a couple weeks ago...it all started one day at work when I had my phone plugged in (as I usually did if it was in one place for more than 5 minutes), but after turning on my screen for the the first time in an hour or so, I noticed that it hadn't charged at all! The indicator at the top didn't even show that it was plugged in.
Figuring it was just some kind of little glitch, I unplugged it, blew inside the charge port as well as the cable (old Nintendo habits die hard lol). Well as I went to plug it back in, I realized that NOW the indicator showed it was "charging", and my phone had gotten super hot in just the 30ish seconds it took me to blow the port and cable (heh.)
So obviously I freaked out and immediately shut it down, pulled the back, and removed the battery to let the two pieces calm down and make nice - before ultimately putting it back together and booting up after 15 minutes or so.
So the good news was that the "reverse charge" issue was gone...but the bad news was, the charge activity started acting literally word-for-word like your girlfriend's. Intermittent charging when it was sitting still, not charging at all for a period of time, losing more battery than it was gaining while it was plugged in and the screen was OFF...so yeah, it sucked. I did notice that I could push the cord back while it was plugged in and it would stay charging, but obviously I can't sit in one spot holding my phone for 5 hours a day - and that stopped working after a few tries anyway.
I spent countless hours on the internet, googling different phrases to try and find similar instances of this happening - but to no avail. Everyone's story was just a little different...and pretty much everything I found outside of XDA* was written by people over in England who dropped their N7000 in the snow, causing the charge port to be corroded. The conclusion from everything else I found regarding this issue for the i717 was essentially always "the only way you can fix this is to get a new phone, but you're screwed because this glitch causes the phone to look like it has water damage and therefore renders it ineligible for manufacturer warranty claim or even insurance claims".
To make matters worse, not only was my phone effectively unchargeable, but it was discharging at an absolutely absurd rate. I'm talking approximately 20% every TEN MINUTES!
So I got desperate (it's Sunday by now)...all of the cell phone repair places were closed where I live, but I was able to do some searching and found this guy that was surprisingly available at the AT&T store closest to my house. That kept me alive until Monday, when I was able to take it in to the guy who I've been going to ever since the iPhone days (he is FANTASTIC). So he looks at it, takes it apart, and in about 5 minutes he tells me that the small little strip where my charge port attaches to the mother board (or whatever) had a lot of cracks running across it that were causing it to short-out. He said that it's a very common problem with the AT&T Galaxy Note, I guess due to them using a pretty cheap part in that regard. This obviously explained the intermittent charging, the brief "reverse charge", and even the battery drain (if the motherboard was shorting out).
So what did he do?
Replaced the little strip that connects the charge port to the motherboard...took him half an hour...cost me $25. Advised me that, when I plug my phone in from now on, to try as hard as possible to keep the phone still and not move it around. So at least in my case, it was NOT the battery. If you'd rather be cautious and not take the phone into a store if you can avoid it, you can probably get a replacement battery online for just a few bucks and at least eliminate that.
So the moral of the story is: DO NOT try to take the phone in to AT&T store or deal with your warranty/insurance until you take it in to a decent repair place and have them take a look at it.
Hopefully this helps...I'm sure you are wanting (like I was) a software solution, but it is what it is. And just curious, did your girlfriend have any similar "reverse-charge" instances like I described above?
tl;dr: The problem is the charging port, not the battery. Should be an easy and inexpensive (<$50) fix at a legitimate cell phone repair location.
*The silver lining in this whole thing was that it caused me to stumble upon this forum...so I went from stock ROM, stock everything (before my charge port issue) to having flashed about one ROM per day over the last 5 days because I've been so interested in the entire world of customization that I only discovered after seeing a thread with "Gubment Cheeze" in the title (who WOULDN'T at least look at that to see what's up??) here on XDA and starting to read. I've been a 24/7 lurker ever since
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
chris110284 said:
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
Click to expand...
Click to collapse
While I agree that taking it to a repair place should only be reserved for desperate/time sensitive situations, the only reason I chose that route over going through AT&T or an insurance company was that, from everything I'd read, the symptoms alone would likely cause them to assume water damage - thus rendering the same scenario as if the 3rd party repair voided the warranty.
Im having the same problem with myGalaxy S3 today, random intermittent charging..
I Just took off the back cover a few minutes ago and found a little glob of water sitting above the charging port!! Aaah!!
Don't know how it got there, but going to let her dry out and see if it resolves itself.
info:
rooted S3 i9300
2 months old
ROM: Complex-D 2.1.3
Getting random freezes on this ROMfor a few days also, so going to flash a new rom and see if the problem persists
Is it me, or is this a retardly common issue with i717s? I've had this same issue twice. I replaced the charger flex board when I bought the phone in the first place. And now it hasn't been a month and the flex board seems like it's out again.
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Sent from my SAMSUNG-SGH-I717 using xda premium
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
Agreed .....and another thought comes to mind..
Non-OEM charger tips, especially car dock chargers and desk chargers have port tips using different material thicknesses.
I am speculating here, but it's likely that the off sizing would produce intermittent charging problems or damage to the device.
Of course, the overcharging effect would certainly account for rapid flex cable burnouts.
Without the cables and a micrometer, impossible to know for sure.
OEM is certainly preferable....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
srkrono said:
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Click to expand...
Click to collapse
I did the same about a month ago, when I got the phone. Now it's out again.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
I didn't know this was anything more than a myth. Though, I'm not sure this is my problem. I can charge the phone - for now - by putting the phone on my bedside table and putting a small weight along the length of the cable so it holds the jack at an angle against the port.
I know I'm gonna get flamed for that last statement.

[Q] Wifi Signal is Consistently Weak Unless I Squeeze the Phone; Hardware Issue?

Hi,
I've been having a somewhat mysterious problem with the wireless internet (Wi-Fi) signal on my SCH-1545, hopefully someone here can help me find a solution.
Details:
At rest, my wi-fi signal is weak, regardless of which network or router is producing the signal.
I use an oversized Anker 7800mAh battery, which adds a considerable amount of weight and bulk to my GS4.
I am currently running a recent snapshot release of Cyanogenmod (11-20140804-SNAPSHOT-M9-jflte). The last time I updated was few weeks ago, but my wifi issue began sometime early this week. Thus, it seems unlikely that the ROM is to blame. For what it's worth, my baseband version is 1545VRUAMDK.
Oddly, after some poking around, I've discovered that applying pressure to the back of the phone near the lock button seems to increase the quality of my wifi connection. For example, at rest right now my phone shows a 30% signal; when squeezed in the aforementioned manner, the signal jump s immediately to 55-60%.
I suspect that there may be some fault with the wifi antenna connector, or with the antenna itself.
My best theory right now is that a mishap or fall with this bulky battery installed may have delivered a shock to the phone's hardware beyond what it is designed to withstand. Consequently, it seems that the wifi system was somehow compromised. I've tried cleaning the wifi contacts as suggested here[1] .
Has anyone had this problem? Can anyone offer a solution?
I can't go on using my phone like this, and to get a replacement will be quite costly. However, if I do end up getting a replacement, I have my eyes on a LG G3
Thanks for your help!
aberen03 said:
Hi,
I've been having a somewhat mysterious problem with the wireless internet (Wi-Fi) signal on my SCH-1545, hopefully someone here can help me find a solution.
Details:
At rest, my wi-fi signal is weak, regardless of which network or router is producing the signal.
I use an oversized Anker 7800mAh battery, which adds a considerable amount of weight and bulk to my GS4.
I am currently running a recent snapshot release of Cyanogenmod (11-20140804-SNAPSHOT-M9-jflte). The last time I updated was few weeks ago, but my wifi issue began sometime early this week. Thus, it seems unlikely that the ROM is to blame. For what it's worth, my baseband version is 1545VRUAMDK.
Oddly, after some poking around, I've discovered that applying pressure to the back of the phone near the lock button seems to increase the quality of my wifi connection. For example, at rest right now my phone shows a 30% signal; when squeezed in the aforementioned manner, the signal jump s immediately to 55-60%.
I suspect that there may be some fault with the wifi antenna connector, or with the antenna itself.
My best theory right now is that a mishap or fall with this bulky battery installed may have delivered a shock to the phone's hardware beyond what it is designed to withstand. Consequently, it seems that the wifi system was somehow compromised. I've tried cleaning the wifi contacts as suggested here[1] .
Has anyone had this problem? Can anyone offer a solution?
I can't go on using my phone like this, and to get a replacement will be quite costly. However, if I do end up getting a replacement, I have my eyes on a LG G3
Thanks for your help!
Click to expand...
Click to collapse
Have your tried doing a factory reset? I know this is a pain in the butt but maybe it will put your mind at ease. Have you dropped the phone or anything that would cause the antenna to suddenly become loose? Is your connection bouncing up and down or is it consistenly just staying low? Also before a factory reset try getting Wifi Analyzer from the app store and check to see whats going on. Just sounds rather buggy that it suddenly started happening.
Same thing been happening to mine just recently. Seems like when I squeeze the battery cover the wifi signal is stronger for a limited amount of time.
Sent from my GT-I9505 using XDA Premium 4 mobile app
If you squeeze your phone and it affects signals take off battery cover and try tightning all the little screws around the phone with the battery out.. might help just saying
Thanks for your suggestions folks, but I still seem to be in a pickle.
SUPERSPORT25 said:
Have your tried doing a factory reset? I know this is a pain in the butt but maybe it will put your mind at ease. Have you dropped the phone or anything that would cause the antenna to suddenly become loose? Is your connection bouncing up and down or is it consistenly just staying low? Also before a factory reset try getting Wifi Analyzer from the app store and check to see whats going on. Just sounds rather buggy that it suddenly started happening.
Click to expand...
Click to collapse
I tried a factory reset, didn't seem to help according to Wifi Analyzer (thanks for the app suggestion). As I said in my original post, I fear that drop may have caused this problem: since I use a heavy extended battery, I expect the damage caused by any fall would be magnified.
FordNate said:
If you squeeze your phone and it affects signals take off battery cover and try tightning all the little screws around the phone with the battery out.. might help just saying
Click to expand...
Click to collapse
I attempted this as well - I removed the back cover and ensured all the ribbon cables and antenna cables were making a firm connection, and then I tightened all the cover screws. Nothing seems to have helped. Concurrent with my previous statement, I fear one of the modules (specifically the wifi/bluetooth SIC) on the motherboard may have become slightly dislodged from a random fall.
Does anyone know of a way I can test this theory or get it fixed if such is the case?
aberen03 said:
Thanks for your suggestions folks, but I still seem to be in a pickle.
I tried a factory reset, didn't seem to help according to Wifi Analyzer (thanks for the app suggestion). As I said in my original post, I fear that drop may have caused this problem: since I use a heavy extended battery, I expect the damage caused by any fall would be magnified.
I attempted this as well - I removed the back cover and ensured all the ribbon cables and antenna cables were making a firm connection, and then I tightened all the cover screws. Nothing seems to have helped. Concurrent with my previous statement, I fear one of the modules (specifically the wifi/bluetooth SIC) on the motherboard may have become slightly dislodged from a random fall.
Does anyone know of a way I can test this theory or get it fixed if such is the case?
Click to expand...
Click to collapse
i'm in the same boat, my phone is exeriencing the exact same issue. I've got a new back plate on order, hopefully replacing that and the wifi/bluetooth antenna will resolve it.
have you had any success since this post?

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