I realised that one of the speakers (right from the usb c port) has some distortion. I was hearing some shhh noise during playbacks, not too strong to make it very obvious. If i listen directly each of the speakers, the spesific one has clearly this additional shhh sound. It can be heard even clearer when you reduce the media volume to minimum during playback, the only speaker producing some sound is that one (only noise shhhh). Any suggestions how that be fixed ( if that is a software issue), otherwise probably my only solution will be to take it for service.
Thanks in advance
Sent from my SM-T820 using Tapatalk
Kyrillos said:
I realised that one of the speakers (right from the usb c port) has some distortion. I was hearing some shhh noise during playbacks, not too strong to make it very obvious. If i listen directly each of the speakers, the spesific one has clearly this additional shhh sound. It can be heard even clearer when you reduce the media volume to minimum during playback, the only speaker producing some sound is that one (only noise shhhh). Any suggestions how that be fixed ( if that is a software issue), otherwise probably my only solution will be to take it for service.
Thanks in advance
Sent from my SM-T820 using Tapatalk
Click to expand...
Click to collapse
First, I would see if noise is present in headphones. Then I would do a factory reset (ugh, I know) to see if that fixes it. Given that it's only 1 of the 4 speakers, I'm willing to bet it's hardware, not software, but I would do the above to rule it out. Good luck.
Sent from my SM-T820 using Tapatalk
standarduser said:
First, I would see if noise is present in headphones. Then I would do a factory reset (ugh, I know) to see if that fixes it. Given that it's only 1 of the 4 speakers, I'm willing to bet it's hardware, not software, but I would do the above to rule it out. Good luck.
Sent from my SM-T820 using Tapatalk
Click to expand...
Click to collapse
Thanks. Headphones have no distortion at all. Spent 13h in plane watching movies. I'm afraid it is a hardware issue.
Sent from my SM-T820 using Tapatalk
Kyrillos said:
I realised that one of the speakers (right from the usb c port) has some distortion. I was hearing some shhh noise during playbacks, not too strong to make it very obvious. If i listen directly each of the speakers, the spesific one has clearly this additional shhh sound. It can be heard even clearer when you reduce the media volume to minimum during playback, the only speaker producing some sound is that one (only noise shhhh). Any suggestions how that be fixed ( if that is a software issue), otherwise probably my only solution will be to take it for service.
Thanks in advance
Sent from my SM-T820 using Tapatalk
Click to expand...
Click to collapse
I had this fu**ing problem but with other speaker in left of usb c port.
But after flash this rom، the problem resolved :
https://www.sammobile.com/firmwares/galaxy-tab-s3/SM-T825/BTU/download/T825XXU1AQF3/175242/
I put all 4 files (ap & bl & csc & ..) in the odin fields and after flash tablet reseted to factory settings.
If you want flash that rom, before it , backup your tab infos and data.
Sent from my SM-T825 using Tapatalk
Hissing from speakers audio playback
Jahandar said:
I had this fu**ing problem but with other speaker in left of usb c port.
But after flash this rom، the problem resolved :
https://www.sammobile.com/firmwares/galaxy-tab-s3/SM-T825/BTU/download/T825XXU1AQF3/175242/
I put all 4 files (ap & bl & csc & ..) in the odin fields and after flash tablet reseted to factory settings.
If you want flash that rom, before it , backup your tab infos and data.
Click to expand...
Click to collapse
Sorry for upping this very old thread, but the same is happening to me after latest stock system upgrade via OTA. I wrote a comprehensive post on Samsung Community where I also summarized:
Code:
1. Static is played at everyboot up and whenever a sound is played
2. It only affects speakers
3. Issue is repeatable and present in safe mode
4. Deactivating OK Google reduces the static but it is still there
5. Every app is up to date
6. The only thing I can think that could have introduced the issue was the latest system update
7. Tablet is new and never had been through any kind of damage
They told me that my device needs a replacement because they think it is a hardware failure, but I read many posts here and there blaming ACR and Skype where users solved the problem by uninstalling them (deactivating Skype on my Tab was not enough but I can't get rid of it without rooting) and you here saying it was solved by flashing another firmware.
So did you really solve the issue by flashing another firmware? What was the difference between the one you flashed and your stock one? (And just for my curiosity, did it include Skype or any other mic enabled apps?).
Thanks!
EDIT: Also see this thread by a user on Reddit. He also blames the lower right speaker. Are there any audio developers here who can tell us what's going on?
Mine is the LTE version. Is this happening on WiFi too?
This is NOT a hardware issue. This was introduced in the latest update. I flashed back to the F3 build and the problem is no longer present. Flashing back to the latest build reintroduces the problem..
ptfdmedic said:
This is NOT a hardware issue. This was introduced in the latest update. I flashed back to the F3 build and the problem is no longer present. Flashing back to the latest build reintroduces the problem..
Click to expand...
Click to collapse
This is a very important statement that also confirms what I reported to Samsung in the thread posted above. I had mine replaced cause I wasn't sure enough to void my warranty and flash a previous firmware, but now that I had it replaced (it's still boxed) I will make sure not to update.
Is there any way we can file a bug report to Samsung? The Assistance forum doesn't seem to be the proper way.
Unfortunately, it will probably come with the latest update already. You'll have to flash back
Sent from my [device_name] using XDA-Developers Legacy app
ptfdmedic said:
Unfortunately, it will probably come with the latest update already. You'll have to flash back
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Guess what? It did. It came with QI2.
And! The same speaker is producing static.
It's definitely slighter then the one on the device I replaced, but IT IS THERE.
I copied your post to samsung Assistance forums and linked this thread. Hopefully someone will address this issue properly.
So, I caved in against my better judgement and bought a nicely priced, brand new Tab S3 from Amazon Germany (Wifi-only, SM-T820). It indeed has an annoying hissing sound when playing any audio even when volume is actually zero. It seems to come from all four speakers, but it's way more noticeable from the bottom ones.
It came on the QI2 firmware, but already tried downgrading to DBT QF3 and wiping cache/factory reset, with no positive results.
Anyone has anymore insights or updates on this?
Went to a Samsung store and they had two S3 to demo. One of them was on QI2, the other on an earlier firmware. None had this speaker problem. So, I ordered an exchange from Amazon and it's arrived today. It's on QI2 OOTB and it doesn't have this issue either, fortunately.
Sadly I have the same problem on my Tab S3 (on the bottom right speaker).
I've already sent the tablet to be fixed by warranty and it's returned with the bottom right speaker and the whole screen replaced!
Clearly the problem is still there as the hiss is generated by the amplifier and not by the speaker itself!
A solution for this problem
Kyrillos said:
I realised that one of the speakers (right from the usb c port) has some distortion. I was hearing some shhh noise during playbacks, not too strong to make it very obvious. If i listen directly each of the speakers, the spesific one has clearly this additional shhh sound. It can be heard even clearer when you reduce the media volume to minimum during playback, the only speaker producing some sound is that one (only noise shhhh). Any suggestions how that be fixed ( if that is a software issue), otherwise probably my only solution will be to take it for service.
Thanks in advance
Sent from my SM-T820 using Tapatalk
Click to expand...
Click to collapse
I had the same problem with the right bottom speaker.
After a factory reset the problem remained.
But at last by wiping the cash partition and factory reset at the same time the problem solved.
Now I have android 8 on my tablet without any distortion in that speaker.
Related
Alright, so I recently decided to upgrade my AT&T HTC ONE X+'s firmware to the latest 1.19.502.1 update. Ever since I got this phone, I've never really been 100% happy with it, so as soon as I saw an official update being rolled out I jumped at the chance! I re-flashed the original recovery, re-locked the bootloader and ran the HTC RUU pc executable, effectively putting my phone in a 100% stock state and fully updated.
So far I can say that the phone experiences less general app crashes than before. The Bluetooth Call audio quality issue is 100% fixed. It would also seem like the Google contacts syncing issue is gone too. AT&T Address Book app now works (I don't like it, I don't actively use it, but at least now it's a functioning app). And Power management & Battery life seemed to have improved ever so slightly.
On the other hand, the phone does seem a bit slower (apps take longer to load, some phone functions take a little bit longer to react, stuff like that). The distorted streaming via Bluetooth (A2DP) bug (not the same issue as the call audio) is still un-addressed. I've always experienced random Bluetooth connection interruptions, and with the update this hasn't changed. Another thing I was hopeful they would fix with the update and they didn't is the Automatic Time Zone option in the Date & Time settings menu (It will often not recognize my time zone - GMT -4:00 - forcing me to set it manually... no big deal, but still a bug none the less). There were no GUI/UI changes or improvements whatsoever. Also, I like to use Nova Launcher Prime, and for whatever reason I've found myself pressing the "back" button to exit some apps and it would return me to the Sense home instead of the Nova Launcher home (which is set as my default launcher). That last one is no big deal, but thought I should mention it just in case.
What about you guys? What has been your experience with it? Did you update OTA or through the RUU? Share your experiences here!
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
The update broke a bunch of apps for me. Chrome, Google Search, and Google Drive no longer work, they crash on startup.
Other people have similar complaints, here: forums.att.com/t5/Android-Discussion-and-Support/HTC-One-X-update/td-p/3469653
This is a stock phone. So far the phone is pretty unusable without those apps.
Really annoying. AT&T hasn't said anything about it yet. Maybe I should contact HTC directly?
badtlc said:
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
Click to expand...
Click to collapse
I hear ya!
djgh said:
The update broke a bunch of apps for me. Chrome, Google Search, and Google Drive no longer work, they crash on startup.
Other people have similar complaints, here: forums.att.com/t5/Android-Discussion-and-Support/HTC-One-X-update/td-p/3469653
This is a stock phone. So far the phone is pretty unusable without those apps.
Really annoying. AT&T hasn't said anything about it yet. Maybe I should contact HTC directly?
Click to expand...
Click to collapse
You can try to contact HTC directly, but from what I've read around in the forums, they aren't much help. Allow me to suggest you try running the RUU on your phone (you can download it from http://www.htc.com/us/support/news.aspx?p_id=529&p_name=htc-one-x-plus-att ). It'll fully wipe it, so make a backup of all your important stuff (contacts if they aren't cloud synced, pictures, Angry Birds scores, etc) and then run the RUU. After the initial setup, re-download/install all your main apps and see how that goes. If you do get to do this, please post here if there was a difference in your phone's behavior. (Hope that helps)
I really honestly haven't had any issues with my phone since the OTA update... I still lag on playing a simple 2D game Drag Racing" but runs butter smooth when playing 3D games.. WTH?.. Really annoying to me... but then again, it lags even when I'm using my Nexus 7, yet runs lag-free and smooth on my Pantech Burst? Explain that one.. lol..
But all in all I've noticed a lot of small enhancements with the update. Now if they can just fix the game play of Drag Racing app.. lol..
I haven't noticed anything significant either way. If I didn't do the update myself, I don't think I would know there had been one. I do have to say that I never experienced problems playing music over BT, and I use it in my car, at home, and with BT earbuds. Maybe it's because I'm using PowerAmp.
pazzo02 said:
I haven't noticed anything significant either way. If I didn't do the update myself, I don't think I would know there had been one. I do have to say that I never experienced problems playing music over BT, and I use it in my car, at home, and with BT earbuds. Maybe it's because I'm using PowerAmp.
Click to expand...
Click to collapse
The problem is still there with poweramp. It is a bitpool setting for connection between the phone and BT speaker devices. Some people just don't hear it even though it is there. I have a few friends who are now on JB thanks to recent updates and they have the same issues but they don't seem to hear it. I can hear it plainly though. One of them I could get to hear it but he doesn't care and thinks it sounds good enough for him.
sledgeharvy said:
I really honestly haven't had any issues with my phone since the OTA update... I still lag on playing a simple 2D game Drag Racing" but runs butter smooth when playing 3D games.. WTH?.. Really annoying to me... but then again, it lags even when I'm using my Nexus 7, yet runs lag-free and smooth on my Pantech Burst? Explain that one.. lol..
But all in all I've noticed a lot of small enhancements with the update. Now if they can just fix the game play of Drag Racing app.. lol..
Click to expand...
Click to collapse
Well, I haven't tried that particular game, but try this and let me know if it works for you. Go to Settings\Developer Options\Advanced\Force GPU Rendering, and turn it on.
Disappointing feedback. I work from home and have a Plantronics Savi 700 series headset. My HOX+ is connected to the Savi via Bluetooth, and if I make/receive a call on my HOX+ the call skips/distorts for the first 5 seconds or so before stabilising. Is that a known issue?
EDIT: to clarify, I am not using the headset when making/receiving the call in my example.. it's merely just connected via Bluetooth at the time I use my cell phone.
callsignapollo said:
Disappointing feedback. I work from home and have a Plantronics Savi 700 series headset. My HOX+ is connected to the Savi via Bluetooth, and if I make/receive a call on my HOX+ the call skips/distorts for the first 5 seconds or so before stabilising. Is that a known issue?
EDIT: to clarify, I am not using the headset when making/receiving the call in my example.. it's merely just connected via Bluetooth at the time I use my cell phone.
Click to expand...
Click to collapse
That hasn't been my experience receiving calls (although making them, the first ring does sound louder and coarser than the rest) but there have been some posts here on the forum from people describing a similar issue (since way before the update). Apparently it's either an inconsistent issue, a bug that only affected a few handsets, or an accessory hardware specific issue (eg. compatibility issue with specific bluetooth devices).
badtlc said:
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
Click to expand...
Click to collapse
When u say BT audio A2DP that to ke means audio controls over BT. Well this has always worked from the start for me on stock and now custom roms. Now if I use a "wired" headset then no, audio controls do not work. All I can do is deal with phone calls and play/pause music. Cannot turn volume up or down or change tracks while using a wired headset. This from my understanding is a "hardware" issue. Now as far as actual BT is concerned, every aspect has worked perfect for me since Steve007 has fixed it for us. Also it has been claimed the new ATT update fixes this BT audio quality issue to an even higher degree than what Steve did so ultimate BT fix now on new ATT update.
So what is the BT audio problem now still not working?
Sent from my HTC One X+ using Tapatalk 2
deeznuts said:
When u say BT audio A2DP that to ke means audio controls over BT. Well this has always worked from the start for me on stock and now custom roms. Now if I use a "wired" headset then no, audio controls do not work. All I can do is deal with phone calls and play/pause music. Cannot turn volume up or down or change tracks while using a wired headset. This from my understanding is a "hardware" issue. Now as far as actual BT is concerned, every aspect has worked perfect for me since Steve007 has fixed it for us. Also it has been claimed the new ATT update fixes this BT audio quality issue to an even higher degree than what Steve did so ultimate BT fix now on new ATT update.
So what is the BT audio problem now still not working?
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
What you're referring to are Media and Call control over bluetooth (First part of your statement) and Bluetooth Call Audio specifically (second part of your statement. This is what Steve007's fix addresses and the new update fixes). The bug badtlc and I mentioned is specifically when streaming Music or Video Audio through bluetooth (basically any type or audio that isn't phone call related). The audio streams just fine, but with a nasty distortion in the high frequencies. Many people just don't seem to mind the distorted sound because they just don't seem to identify it. If you compare the Bluetooth audio quality vs the direct audio quality (like with an Aux cable) you will hear a noticeable difference.
bluetooth volume level issue after upgrade
I've been having the issue of too low volume on bluetooth calls in my car since the upgrade to 1.19.502.1 I used the RUU from HTC site to do the upgrade and reinstalled everything. I have to literally turn up the bluetooth volume all the way up in my car and the people on the other end complain that I'm not loud enough. Did anyone else notice anything like this?
The first time I did the OTA on a stock, locked, not rooted HOX+ I noticed some improvments, I'm not really sure might have been placebo effect, but it did break my Wi-Fi. It would stay stuck on "Turning on Wi-Fi" the slider would be slid to the on side, but say off and be grey and unaccessable. Well I had to get it replaced under warranty, the headset speaker was dead too but that happened before the update, and it came with 1.15 and I want to know how common of a problem my experience was I know of at least a couple people who have had the same thing and I'm not sure I want to try the update again on this one and have to go through replacing it again.
i dont see any updated
i am using ATT HTC onex+ on pay as you go service, my phone never saw any updates, tried to change date as many have suggested, tried *#*#checkin#*#*, tried to look up for update manually from settings, but none seem to work, my phone is in stock condition with no root/unlock etc.
any ideas?
bhavik_ht said:
i am using ATT HTC onex+ on pay as you go service, my phone never saw any updates, tried to change date as many have suggested, tried *#*#checkin#*#*, tried to look up for update manually from settings, but none seem to work, my phone is in stock condition with no root/unlock etc.
any ideas?
Click to expand...
Click to collapse
Download the update directly from the HTC website.
badtlc said:
Download the update directly from the HTC website.
Click to expand...
Click to collapse
i could, but wouldn't that wipe the phone off? i'll have to re-install everything back. such a pain on 64gb phone
bhavik_ht said:
i could, but wouldn't that wipe the phone off? i'll have to re-install everything back. such a pain on 64gb phone
Click to expand...
Click to collapse
The official updates from HTC never wipe anything from the device. They just UpDate the OS. There might brake an app and very rarely, but that's just when changing the SW version, due to app incompatibility with the new OS vers. That's just my experience with HTC over the last few years and the last few devices.
Best of luck.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
pushu.x said:
The official updates from HTC never wipe anything from the device. They just UpDate the OS. There might brake an app and very rarely, but that's just when changing the SW version, due to app incompatibility with the new OS vers. That's just my experience with HTC over the last few years and the last few devices.
Best of luck.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
can you point me to where/how can i download and apply the update?
i just saw the article below, it had link for full ROM for download, thought it will wipe the current content. correct me if i am wrong.
androidpolice.com/2013/04/16/att-one-x-updated-to-v1-19-502-1-with-bug-fixes-galore-full-rom-download-available/
Hello dear friends,
I've been running my I9300 for about 1 1/2 years now. Yesterday, after weeks and weeks of not changing anything (PA3.99RC2), the speakers AND microphone stopped working. So now sound when playing music, no sound during calls and no functionallity of the microphone (Google Voice and Calls). The only thing, which can be related to this issue was a testing of an old external speaker, which i connected to the phones audio jack (and which did not work but did crackling sounds).
I am sure its not a software issue, as I allready reflashed PA3.99 and also returned to 4.1.2 and 4.3 stock rom. What I can say is, that the phone is running quietly well and fast, WiFi, internet, all. But: If I run something with a sound, e.g. tapping on the loudness controll or even starting mp3 or youtube it becomes laggy and stuttering, even rebooting sometimes.
My last workaround was to connect a bluetooth headset to have an "external soundcard" but i still get no sound at all and it becomes to lag.
In my opinion, the soundchip of the device was grilled by using the damaged external speakers and so it responds weirdly to signals -> generating lags on use. Do you have other ideas what could be wrong?
Now for a solution: I think, buying a new (old) mainboard on ebay and changing that part might be the best possibility. Or do you think, the damaged module is in the upper part with the audiojack and the antenna?
Thanks a lot in advance,
cmoe
cmoe said:
Hello dear friends,
I've been running my I9300 for about 1 1/2 years now. Yesterday, after weeks and weeks of not changing anything (PA3.99RC2), the speakers AND microphone stopped working. So now sound when playing music, no sound during calls and no functionallity of the microphone (Google Voice and Calls). The only thing, which can be related to this issue was a testing of an old external speaker, which i connected to the phones audio jack (and which did not work but did crackling sounds).
I am sure its not a software issue, as I allready reflashed PA3.99 and also returned to 4.1.2 and 4.3 stock rom. What I can say is, that the phone is running quietly well and fast, WiFi, internet, all. But: If I run something with a sound, e.g. tapping on the loudness controll or even starting mp3 or youtube it becomes laggy and stuttering, even rebooting sometimes.
My last workaround was to connect a bluetooth headset to have an "external soundcard" but i still get no sound at all and it becomes to lag.
In my opinion, the soundchip of the device was grilled by using the damaged external speakers and so it responds weirdly to signals -> generating lags on use. Do you have other ideas what could be wrong?
Now for a solution: I think, buying a new (old) mainboard on ebay and changing that part might be the best possibility. Or do you think, the damaged module is in the upper part with the audiojack and the antenna?
Thanks a lot in advance,
cmoe
Click to expand...
Click to collapse
I would suggest to consult a mechanic, rather than trying by yourself.
KSKHH said:
I would suggest to consult a mechanic, rather than trying by yourself.
Click to expand...
Click to collapse
Ah, almoust forgot this:
The mechanic told me that changing one of the audio chips would cost 89€. Changing both chips would cost 130€.
I got a new (used) mainboard for 50€, changed it and everything is working well (including all those reidculous data not wiped on the new chip ;P)
Greetings!
CallSoundRepair.apk - Work as well
Hello folks.
As a little hint, 'cause I had the same problem about the sound where I fixed it, with apk, check the link below, I hope that it can might work for you too.
Topic Forum = http://forum.xda-developers.com/showpost.php?p=50065763&postcount=154
Directly apk = http://forum.xda-developers.com/attachment.php?attachmentid=2560477&d=1391607726
sergioseiva said:
Hello folks.
As a little hint, 'cause I had the same problem about the sound where I fixed it, with apk, check the link below, I hope that it can might work for you too.
Topic Forum = http://forum.xda-developers.com/showpost.php?p=50065763&postcount=154
Directly apk = http://forum.xda-developers.com/attachment.php?attachmentid=2560477&d=1391607726
Click to expand...
Click to collapse
Will you stop posting this around. I have yet to see one where you have read and understood the OP Then posting something that is actually useful for the OP and the problem.
Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
Click to expand...
Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Click to expand...
Click to collapse
I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
Click to expand...
Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
Click to expand...
Click to collapse
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
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i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
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On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
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Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
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Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that
Hi
Since updating to Nougat the quality of the bluetooth audio is terrible, it seems to fluctuate between all the time and can get very crackly and hissy.
Is anyone else experiencing anything like this - I updated using LG Bridge.
Thanks
Richard
Rlwhittle said:
Hi
Since updating to Nougat the quality of the bluetooth audio is terrible, it seems to fluctuate between all the time and can get very crackly and hissy.
Is anyone else experiencing anything like this - I updated using LG Bridge.
Thanks
Richard
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All ok Here, using a Bluetooth Speaker
I've tried it with several speakers and several apps - I've also factory reset my phone but it's no different.
Rlwhittle said:
I've tried it with several speakers and several apps - I've also factory reset my phone but it's no different.
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Don't what could be the problem, using the stock app with a Bluetooth Speaker in my case works the same as with marshmallow
I've emailed LG and got the attached reply - he mentions that there are problems with Android 7, but I think this might be a generic answer to blame android instead of themselves.
Rlwhittle said:
I've emailed LG and got the attached reply - he mentions that there are problems with Android 7, but I think this might be a generic answer to blame android instead of themselves.
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It can be True, after all it can be a specific problem with some Speakers, who knows.
Rlwhittle said:
I've emailed LG and got the attached reply - he mentions that there are problems with Android 7, but I think this might be a generic answer to blame android instead of themselves.
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Hi,
I also have problems with my Bluetooth (headset Bluejay X2) after the Nougat upgrade. Media works 2-5 minutes, then audio just stops... the device looks connected and the media player continues to play (silently then). I have done all trouble shooting tips I've found and eventually I also did a factory reset, still same problem. I also have an android wear connected (Sony Smartwatch 3)... actually, I will test to disconnect the phone and see if the audio works better then.
Thanks for contacting LG. I will try to do the same; I sincerely hope they will send out a fix soon, as there to my knowledge is no way to (easily) roll back to Marshmallow.
olabil123 said:
Hi,
I also have problems with my Bluetooth (headset Bluejay X2) after the Nougat upgrade. Media works 2-5 minutes, then audio just stops... the device looks connected and the media player continues to play (silently then). I have done all trouble shooting tips I've found and eventually I also did a factory reset, still same problem. I also have an android wear connected (Sony Smartwatch 3)... actually, I will test to disconnect the phone and see if the audio works better then.
Thanks for contacting LG. I will try to do the same; I sincerely hope they will send out a fix soon, as there to my knowledge is no way to (easily) roll back to Marshmallow.
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A short update; problem persists. I have tried to clear system cache and now also forced the bluetooth apps to stop. Here I come to a question...
When wanting to clear Bluetooth app, I discover that I have two different apps called "Bluetooth", only difference is that one has version 5.30.18 and one has version 7.0. Should it be like this? If not, is it possible to disable one of them?
olabil123 said:
When wanting to clear Bluetooth app, I discover that I have two different apps called "Bluetooth", only difference is that one has version 5.30.18 and one has version 7.0. Should it be like this?
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Yes, I have both of these too and no problems. I use Bluetooth with wireless headphones from Bragi.
silviumc said:
Yes, I have both of these too and no problems. I use Bluetooth with wireless headphones from Bragi.
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Ok, thanks... bummer, thought it might had to do something with the problem. It might have to do with the model of headphones (still a Nougat problem though), but I don't know; don't seem to have the same problem in the car, but I do not use BT audio very much there.
One thing I have noticed on my Jaybird X2's is: when this happens and I trigger "Ok Google" (long pressing the talk button), the audio starts working again (after I cancel the "Ok Google"). So... still confused, but on a higher level
Hello,
i have a the problem that my main speaker is sometimes very low. When i start playing music it's the normal volume for about 0,5 seconds but then it's really low. The problem is really often, not always, and even a restart of the phone doesn't work. I have already reset my phone but it still doesn't work.
Does anyone have the same problem or maybe a solution?
Best regards
Zillinda
i had it. its a hardware problem they will fix only if it will stop for good and not random... (thats why Z5c is my last sony)
my orginal post https://forum.xda-developers.com/z5-compact/help/speaker-stop-randomly-t3451518
It would be very helpful to know on which firmware you are, because it could also be software related.
Sounds to me like the low volume bug which is a known issue for nougat stock rom.
Gewiz said:
It would be very helpful to know on which firmware you are, because it could also be software related.
Sounds to me like the low volume bug which is a known issue for nougat stock rom.
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I am on 32.3.A.0.376 but i already have the problem since Marshmallow.
I just saw now that you wrote on your main speaker.
Does that mean the problem is only for the upper speaker?
Or do you have the problem on both.
Gewiz said:
I just saw now that you wrote on your main speaker.
Does that mean the problem is only for the upper speaker?
Or do you have the problem on both.
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It's on the speaker that plays music, and not the speaker what i use when i am calling someone.
Zillinda said:
It's on the speaker that plays music, and not the speaker what i use when i am calling someone.
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That's partially the same one.
However not exactly. You got two speakers on your device which are hardware related identically. For playing music and video both are used to get stereo sound. For voice calls only one is used normally unless you change it by editing some system files.
So when you play music and get that problem, are both speakers low or just one?
Gewiz said:
That's partially the same one.
However not exactly. You got two speakers on your device which are hardware related identically. For playing music and video both are used to get stereo sound. For voice calls only one is used normally unless you change it by editing some system files.
So when you play music and get that problem, are both speakers low or just one?
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Oh i thought that only the speaker on the down side plays music.
I think both are low.
Zillinda said:
Oh i thought that only the speaker on the down side plays music.
I think both are low.
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So i don't believe in a hardward issue. Seems to be the common low volume bug some devices have with nougat.
For more infos read the 3 nougat threads in general section about the .372 , .376 and the .378 firmware.
The strange thing is that you say you had it before with marshmallow. Not sure if that problem had existed before. That would make this even more shamefull for sony. Do you know which MM version had you installed before.
However you can try a clean flash of latest nougat. If it's still there, please try to make a clean install of latest MM rom 5.11
If that solves your problem you will have to wait for a new fixed nougat firmware from sony
in my case its since 5.1.1 but its randomly when i tap the speaker is start working good again (only the top one ,which it more important the top one has better sound range (100-24000Hz)
bottom one is (500-48000H) i think
i checked long ago with hertz sine wave scale