Help with Bricked HTC M8 - Android Q&A, Help & Troubleshooting

First off I apologise if this is not the appropriate forum to ask this question but I need some fairly urgent help.
I live in Victoria and my son has recently shifted to Brisbane chasing an apprenticeship. Won't bore you with the details but needless to say things haven't worked out the way they should have for him and communication between us is very important.
Issue is he has a Samsung S5 that is on its last legs. He purchased a HTC M8 some time ago and literally as soon as he got it HTC sent out a firmware upgrade which was incomplete and appeared to brick his phone. I am technically minded but this is a foreign area for me and I wasn't too much help for him to get his phone sorted. I told him to ring HTC which was a total waste of time as they said they couldn't help him because he was outside of the USA. Great solution considering their upgrade turned his phone into a brick.
Ok, so the long and the short of it is I would really like to get his phone sorted out and was wondering if there is anyone in the Brisbane area he could go and see. We would be more than willing to pay a reasonable fee for unbricking his phone, which I'm sure for someone that knows what they are doing would not be too difficult.
Now before anyone gives me a pasting if this is not a reasonable request or the wrong forum, please be constructive and direct me to an area or site that may be able to help out.
Appreciate any assistance you can provide.
Regards
Wayne Field

You would have to download drivers for the device and the correct RUU (remote upgrade utility) and then boot to the bootloader. Select Fastboot. Connect the usb and it should say Fastboot USB. Double click to run the RUU or run as administrator if it calls for it. Once it's done you should be back to stock.
Sent from my XT1609 using Tapatalk

I appreciate the info but as I said he is in Brisbane with no facilities to do it plus even less technical ability and I am in Victoria. What I really need is someone that can do it for him with a fee for service. If that can't happen here. If someone can give me a heads up on other options where he can take it in Brisbane.
Thanks
Wayne

Has been some time since my last post but I now have the bricked phone and was going to have a go at restoring it back to original. Could someone give me a few tips on what to do.
I don't know what carrier the phone is with but when he bought it he was looking at connecting to Telstra. What do I need to look for to verify this.
Any assistance would be greatly appreciated.

Related

HELPREQ: No inc/out phone calls

Let me preface this with the fact that I'm a G1 and Nexus owner and I have lots of experience with dev work on both of those phones. This help request is for a friend of mine who lives thousands of miles away, so theres not much I can do hands-on. Yes, I searched, couldnt find answers.
So my friend has a CDMA hero (sprint). Unrooted, completely stock. She had it for a month and "all of a sudden" she couldnt make or receive calls anymore. Stupidly, she took it into bestbuy (where she bought the phone from) and had them try to fix it. Fail, of course.
to me, it sounds like she somehow deleted her APN list or turned off her radio. the help i'm requesting is the following:
-first and foremost, how to boot a stock hero into recovery and execute a wipe.
-second, if someone could point me to the sprint APN list, that would be awesome.
-third, I would greatly appreciate it if one of you could point me to instructions to check the radio status (on/off).
no need to really baby talk the issue, but my friend is computer/tech illiterate and I can translate instructions. however, she has NO desire to root (i know, odd, right?) so rooting the phone to attempt to solve the problem isnt an option.
quick responses would be awesome. she's been living with the phone this way for 3 months now and helping her fix it in an hour would earn major brownie points for my next visit. cheers.
Suggest you move this to the dedicated Hero Sprint forum - they are much more likely to know

[Q] I believe my HD2 is bricked, but everything I've read says it shouldnt be....

Ok, so here is my story. I just got a T-Mobile HD2 yesterday. I successfully installed HPSL, and was running Android 2.2 beautifully. Except I had the problem with the distortion during calls. So I started searching...I must have done at least 3hrs of research before I did anything.
So what I was told was that I needed to flash the radio. I read dozens of forums with people talking about trying all different kinds of roms and people even going as far as saying that if you flash one that doesnt work, dont worry just reflash.
Well, I THOUGHT I had narrowed my search down to the rom I needed. I was under the impression that I should use this rom;
(Leo_RADIO_15.28.50.07U_2.05.51.05_2 (from HTC ** 1.48)
But I unintentionally downloaded this one;
Leo_RADIO_15.28.50.07U_2.05.50.11 **(from TMOUS 2.01)
Now My phone wont even come on! Ive heard people talking about un-bricking these phone, but they all start with going to the boot loader. Mine does NOTHING AT ALL....the light doesn't even come on when I plug the charger in
When I flashed it everything went fine, no errors, nothing, I had the htc loading bar on my screen, it hit 100% and it shut off and it wont come back on.
By the way, I flashed it via usb.
I have a bad feeling that I'm screwed. But if anyone can help it would be appreciated. As I received this phone from a friend who switched to the EVO, I don't even have the T-Mobile service yet, I was going to switch at the end of the month. I don't believe I have a way to get it replaced.
OK, so some more research has found that I definately installed the wrong rom...duh. and that this problem is specific to the tmobile phones.
At this point I have been reading about jtag, RIFF box to be specific. I would be willing to pay someone (a reasonable amount) if they could fix my phone. I'm may be willing to purchase my own riff box, if I cant get my hands on a new phone. I just don't want to spend $150 on a piece of equipment that ill only use once.
But if absolutely necessary, is there anyone out there willing to provide me with step by step instructions on how to connect the jtag to the phone, and run the software? I know its going to involve soldering, I have that coverd, But what and where to solder?
relik1989 said:
OK, so some more research has found that I definately installed the wrong rom...duh. and that this problem is specific to the tmobile phones.
At this point I have been reading about jtag, RIFF box to be specific. I would be willing to pay someone (a reasonable amount) if they could fix my phone. I'm may be willing to purchase my own riff box, if I cant get my hands on a new phone. I just don't want to spend $150 on a piece of equipment that ill only use once.
But if absolutely necessary, is there anyone out there willing to provide me with step by step instructions on how to connect the jtag to the phone, and run the software? I know its going to involve soldering, I have that coverd, But what and where to solder?
Click to expand...
Click to collapse
i hope someone answers and you get this fixed because after you hit a radio brick.. im lost.. thats time for me to call my insurance company..
good news is.. there are enough bricks on here that if you have to buy something that will fix a radio brick.. if you chaged $30 -$50 a phone to fix them you would have more phones in your hands than youd know what to do with and would def get your money back.
there was a thread that samsamuel and some other guy were discussing this. the other guy (forget who it was) can do this...but lives in south america. if you search for it, maybe he can help. yes, a very looooong shot...but an idea...
Well I have some good news, for me anyway, I did some research and found that the phone I had received is still under warranty until March. So I'm hoping that since its a complete brick that they wont be able to tell It was modified, and also I believe the rom I was trying to flash is actually an "official" rom(correct me if im wrong).
I have given serious thought to getting the riff box and selling the service, I could definitely use the money, but I don't know the first thing about how to use it.
Now, this seriously needs to be done!! What rom should the T-Mobile USA users use to flash the radio in there HTC HD2? I know I'm not the first or the last person who will brick there phone. I searched for over 3hrs and kept getting linked back to the same thread,
([REF]The HTC HD2 Radio ROM Thread)
Now while that does seem to be a very complete list of roms, nowhere does it give any info on what one to use for what device. Furthermore, I knew what phone I had, what model, the ram and rom size, all the jazz, but nowhere did anyone tell me that the !!T-Mobile!! HD2 was just "Slightly" different than the others. I didnt find that out until AFTER I bricked the phone, as did ALL of the other users who bricked there devices.
I, and most of the other bricked users would agree, there needs to be a thread(maybe even a sticky) that is solely dedicated to us T-Mobile HD2 users. So lets start here!
The primary and really only issue is this...what is the proper radio rom to use on these phones and what is the proper way to flash them? If this question can be discussed it will make many of us very happy.
BTW. Other than the robotic voices, the HD2 ran android AMAZING props to whoever created FroyoStone_Sense_V3.1. its simply amazing!
re post 1 unfortunately you haven't got your information right. the first one will def kill a tmous because it is a ..51.. radio, and the second one will also kill a tmous because 2.04.50.x and 2.05.50.x are from test roms and don't support the 576ram giving the same effect as a ..51.. radio.
re post 5 the radio thread you mentioned. i suspect you have been only reading the regular hd2 section, (this section) when in fact the tmous has it whole own section, complete with tmous radio thread with all these warnings.
http://forum.xda-developers.com/forumdisplay.php?f=631
on a plus note loads of people have claimed on warranty, just don't mention flashing.
Thank you! I love to be proven wrong. (No sarcasm intended)
I had no idea there was a tmous thread. anyway this was the original radio thread
httpa:Z//Zforum.xda-developers.Zcom/showthread.Zphp?t=611787
I threw some Z's in the link because I'm still new here so I cant post links yet.
And no way did I tell HTC that I flashed the phone. I just told them that I put it on charge, went to bed, woke up, and it was dead as a doornail. I should have it back in 3 weeks.
When you get it back, stick to the tmous hd2 forums for flashing info. For everything else, though, I find the original hd2 forums we're in now a lot more informative and active. The phone are identical except for rom size and the fact you can't flash certain radios. But you can use the same software, etc.
Good luck returning your phone.
Sent from my HTC HD2 using XDA App
We'll I should have my phone back within a few weeks. Apparently HTC repair is backed up, its got something to do with the Nexus One. I didnt say a word about it being hacked, so I hope they don't find out. But anyway, I wanted to thank all of you for the positive feed back with my problem, and for linking me to the right forum. I was expecting to be bombarded with people calling me an idiot, and saying things like "use the F'ing search button", but Instead I was given very useful and sympathetic replies, and all the info I need to not make the same mistake twice. Thank all of you, I wish the users of more forums could be this professional, helpful, and quite frankly this grown up.
Thank you.
P.S: Can anyone confirm or deny whether or not HTC will be able to recognize that the phone was hacked?

Answer me this question (I'm sure you will)

What's with the no help with my problem? I'm a smart man, and I rarely seek others for help because I feel I'm more capable then the rest. But when I hit a wall and I can't find my way to the other side I seek for the answers, and what a waste I should have known that to be. This big and wonderful community of very smart and talented individuals is a let down. I'm not trying to insult any one. I'm just making it known that there are people who truly seek help, and I know the answers are here, now it's a disgrace to see someone very patiently and generously seeking help only to be practically ignored till the thread slips down deeper into the forums to be lost and forgotten FOR GOOD. Here's my real question, what does it take to get answers? I'll be searching else where and on my own to figure it out by myself, then I'm going to do the opposite of you all, and I'm going to share my knowledge with someone who needs it just as bad as me. Because I am grateful, that is all.
/rant
Ya'll can say what you will, I may see it but I wont be reading it.
Good day!
Totally agree! Even though they no the answer they tell you to search there forums for 3 hours!!
do you have an issue? Maybe I can help, ill try anyway
Sent from my Dell Streak
I've already searched these forums and a lot of other places on the internet. I haven't found anything of help, if you think you could help me here is my thread with my question.
http://forum.xda-developers.com/showthread.php?t=1324844
I learned a long time ago to never be disappointed means to never expect anything, from anyone. Well it's a different case when there's a forum dedicated to QUESTIONS, and ANSWERS. I expect the knowledgeable ones who can help TO help.
@imsohawker: You need to be aware that there are over 4,000,000 members on this site. Of them, the Streak community is a tiny one, which is why it's located in the Low Activity and Legacy section of the site. Most Streak owners do not have AT&T, being in Europe and Asia. Of the ones that do have AT&T, you are the first I've seen that has a "pay as you go" plan. So if you aren't getting answers to your questions it's likely because your situation is so uncommon that no one here has any practical experience that can allow them to answer it.
I did in fact attempt to help you out, but there is only so much I can do, simply because I am not on a "pay as you go" plan through AT&T. I'm sorry. I wish I could be more helpful.
@markdexter: Be aware that when you created a username on XDA Developers you agreed to abide by the site's rules. The number one rule on the site is search before you post. If it's abundantly clear that the poster did not search before posting, e.g. asking how to root the Streak, you will get told to use the search engine. Usually I am nice enough to provide a link and mention using the search engine the next time, but for repeat offenders, I report their posts for violations of rule number 1.
While XDA members are rather knowledgeable people, at least for myself it's more gratifying to find out the answer yourself than it is to have it spoonfed to you.
Very well said. I know the statistics, and how low on them I am. I was hoping I could of at least had someone with the general know-how guide me, but as you said I'm the first you've seen with a "pay as you go" AT&T plan. Sorry for the outbursts! I was in the wrong to assume with such large numbers of knowledgeable folk that I'd get lucky enough to have someone fall in my lap with the answer I was looking for. Again thanks for the attempted help, which is better than none. Much appreciated!
I would get a new sim card to start, I also think it has something to do with pay as you go.
also have you tried changing the network type? On your dial pad, type *#*#4636#*#* then press phone information, then at the bottom, theres options try wcdma only, or gsm only Just go through them, worth a shot
Sent from my Dell Streak
Sent from my Dell Streak
I think it may have something to do with my pay as you go too, the first android phone I had bought unlocked (LG GW620) I had problems with my phone telling me my SIM wasn't inserted, I believe I resolved the problem but I forgot how, that was 2 phones ago but I know it would still occasionally tell me to insert my SIM, and my previous phone (unlocked sidekick lx) I had problems with losing service a lot, though sometimes it still showed I had service (bars) but I couldn't send messages or anything. So I'm almost concluding it's my SIM being a pay as you go SIM and it has restrictions maybe? I did however call AT&T's support and they have changed the IEMI of my sim to match my dell so I was hoping that would fix my issue but it hasn't, also I just tried the WCDMA only and that didn't work, and I think I already played with these settings but not through the dialer code. I'll try the other but I'm doubting it, but everything's worth a shot. Thanks
All I did was buy a cheap 10 gophone and used the sim outta that and activated it online...did the same for t-mobile....i was switching between the two cards to see which service I liked better..maybe try that....i had no issues what so ever. Btw my phone was orignally att locked which I got unlocked.
Sent from my Dell Streak using xda premium
I read your original post as soon as you wrote it, as well as your others and found it interesting, but not having a clue as to what the problem was I did not chime in.
You may try a more general forum on XDA, as this is probably not a streak specific issue. Also, I have found the forums on At&t wireless's website to be surprisingly helpful.
Sent from my Dell Streak using Tapatalk

[Q] Anyone in Las Vegas with a Jtag willing to help someone out? :)

I've got an LG Optimus T (T-Mobile Optimus One) that's fully bricked and I can't find anyone in the area to assist saving this device. I contacted several of the cell phone ripoff shops here in town and they all say they "know a guy that can do it but doesn't work for us" but they won't put me in direct contact with this so-called genius and I'm stuck for a solution.
Also... I was kinda hoping someone might be able to help for no charge - I honestly don't have the cash to save this phone but I can't afford another one either. If I had the cash I'd just get another phone, duh, but I'm between a rock and a hard place so, figured I'd ask and see what happens. I know people expect hard cash for most everything these days, but I could use a break and it'll be good Karma back on you if you can help.
It's the only Android phone I have and I'd love to get it functional once more.
Mods: I couldn't think of any other place to ask the question so, if this is off-limits or going against any rules (that I'm not presently aware of) feel free to delete it outright instead of just locking it.
Contact me by PM if you're able to help, and my Wife and I appreciate any assistance possible.

HTC Evo Design 4G unlock help

Hello xda-developers,
I've scoured the internet for the answers to this question, the HTC Evo Design has been out for a while now, yet it seems like it has never gotten enough attention to warrant clear instructions if any at all to unlocking the sim. I have a friend who likes to buy old phones and do god knows what with them, this time he decided to get a HTC Evo Design and he has asked for my help.
I'm not new to unlocking phones and sims but this one has me really stumped. It seems like the sim slot for the Design has no real purpose unless you decide to use it outside of the US, my friend though wants it to work with a US T-Mobile sim card. Now even though I've unlocked a good amount of my friends phones, I'm not exactly a seasoned veteran, and I don't really do much research on this sort of stuff unless my friend needs my help so I'm not sure if this just doesn't have the ability to be unlocked at all, or if there was just a lack of interest in this phone and that is why there is almost no information on trying to unlock it.
What I would like an answer to is if there is any programs that have been developed since the last 5 years this phone has been out that might unlock the sim, or at least instructions to doing it myself. Most likely there isn't and I would really love for someone with more knowledge on this to read this post and go, "I can make a program to do this in a couple days" or something, but really any information even conformation that it won't work would be appreciated.
Thanks in advance!
P.S There is no HTC Evo Design forum so please don't tell me to post this in its forum.
Edit: I've also found out that this phone has no method of going into s-off mode so maybe that is a big reason why it has never been unlocked.
Seems like there was a progam back in the day that would turn s-off for this phone, it was called supertool, but it doesn't seem to work with the boost version because the stock rom is too updated for it, would it be possible to downgrade to a rom that would allow it to work? I know this might be too narrow of a subject to post about on such a general forum, really wish there was a better place to discuss this, but most of the ones that did are dead and gone.
Kinda disappointed there is so little information on this phone, kinda wish my friend bought something other than this one lol, is there anyone that i could get in contact with that I could possibly send my phone to, or give them information on this to help with unlocking the sim, or getting s-off?
Ok, I found this , it is the closest thing to what i am looking for, tried using it though and it does nothing . Can anyone double check if this works for their phone? I really am pulling at straws here, wonder if this could be tweaked to run on the htc evo design.
This is the build.prop of the HTC Evo Design 4G after using that file from the last link, I also put in the backup in case that file muddled up the build.prop and so anyone who has more knowledge on this sort of stuff can pinpoint whether that file could help in the first place.
I've been around the unlock business for awhile and don't believe there are any options for unlocking it besides for international use and only by Sprint (I don't think the Boost version even has that option). If, there was some way to unlock it for use here in the US (I'm certain there is not), it wouldn't get anything beyond 2g as it does not have the support for any HSPA frequencies besides 2100, which no US company uses.
http://www.gsmarena.com/htc_evo_design_4g-4202.php

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