So my kid has a 3rd Gen Fire. I got it for him like 3 yrs. ago. At the time I loaded TWRP and CM11. Been fine ever since. Yesterday evening he claims while playing some Minecraft like game (Block craft 3D) the tablet screen went black and the boot loop started.
Now it's stuck there, it restarts itself every 35-37 secs (timed), and only reads "Kindle Fire" in white, then screen flashes and repeats. I can hold power to turn off, volume up/down combinations do nothing.
I used the factory cable, but device manager doesn't pop up anything. I told him high chances it's dead. Yet it'd be awesome to be able to go back and tell him I fixed it.
Does anyone have any further suggestions? or confirmation this is a end of service life type error? TIA
tavuslokus said:
So my kid has a 3rd Gen Fire. I got it for him like 3 yrs. ago. At the time I loaded TWRP and CM11. Been fine ever since. Yesterday evening he claims while playing some Minecraft like game (Block craft 3D) the tablet screen went black and the boot loop started.
Now it's stuck there, it restarts itself every 35-37 secs (timed), and only reads "Kindle Fire" in white, then screen flashes and repeats. I can hold power to turn off, volume up/down combinations do nothing.
I used the factory cable, but device manager doesn't pop up anything. I told him high chances it's dead. Yet it'd be awesome to be able to go back and tell him I fixed it.
Does anyone have any further suggestions? or confirmation this is a end of service life type error? TIA
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Click to collapse
What does it do when connected to wall charger?
Sent from my Chromebooks using XDA Labs
sd_shadow said:
What does it do when connected to wall charger?
Sent from my Chromebooks using XDA Labs
Click to expand...
Click to collapse
Being plugged to either PC or wall charged does not change the loop behavior.
tavuslokus said:
So my kid has a 3rd Gen Fire. I got it for him like 3 yrs. ago. At the time I loaded TWRP and CM11. Been fine ever since. Yesterday evening he claims while playing some Minecraft like game (Block craft 3D) the tablet screen went black and the boot loop started.
Now it's stuck there, it restarts itself every 35-37 secs (timed), and only reads "Kindle Fire" in white, then screen flashes and repeats. I can hold power to turn off, volume up/down combinations do nothing.
I used the factory cable, but device manager doesn't pop up anything. I told him high chances it's dead. Yet it'd be awesome to be able to go back and tell him I fixed it.
Does anyone have any further suggestions? or confirmation this is a end of service life type error? TIA
Click to expand...
Click to collapse
Device is likely gone; older 3rd gens are known for blown EMMC likely due to internal heating. Check auction sites for offerings; many good deals as folks fail to recognize the full potential of this device which remains competitive today. All 3rd (not 4th) gen HDX varients can be easily rooted and refreshed with the latest Android (Nougat based) ROMs - without using Safestrap.
That said, there is a somewhat involved procedure for dumping a HDX into 'bulk mode' to attempt a last ditch recovery. It is not for the faint of heart and won't help if the device has a hardware fault. I'd have to hunt down links and hand you off to another resource (@draxie) if you want to explore further.
Related
Had some soccer games to ref this morning and didn't set my phone out of the sunlight. Came out to the car after the games and it was off and very warm. Tried turning it on and it wouldn't. After I got home and it cooled down on the car A/C the whole way home it only does the below things.
The phone will flash the LG logo and then go to a black screen with the backlight running. nothing further happens after that. I can put it in download mode and such, but I really don't want to wipe my phone. Any ideas as to why it is only stuck at the bootloader.
life256 said:
Had some soccer games to ref this morning and didn't set my phone out of the sunlight. Came out to the car after the games and it was off and very warm. Tried turning it on and it wouldn't. After I got home and it cooled down on the car A/C the whole way home it only does the below things.
The phone will flash the LG logo and then go to a black screen with the backlight running. nothing further happens after that. I can put it in download mode and such, but I really don't want to wipe my phone. Any ideas as to why it is only stuck at the bootloader.
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If you plug in charger what does light on power button do?
adfurgerson said:
If you plug in charger what does light on power button do?
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turns red.
everything seems to be normal.
Just nothing past the first blip of the LG logo.
Thanks for any help!
life256 said:
turns red.
everything seems to be normal.
Just nothing past the first blip of the LG logo.
Thanks for any help!
Click to expand...
Click to collapse
It should blink slowly or maybe pulse would better describe it. I had that happen from heat when running benchmarks. Was able to get it to boot by plugging it in , powering it on and off then unplugging, then plugging it in and powering it on until the light blinked and charging animation showed. Others have taken phone apart and diconnected battery.
adfurgerson said:
It should blink slowly or maybe pulse would better describe it. I had that happen from heat when running benchmarks. Was able to get it to boot by plugging it in , powering it on and off then unplugging, then plugging it in and powering it on until the light blinked and charging animation showed. Others have taken phone apart and diconnected battery.
Click to expand...
Click to collapse
Just moments before you replied I began a re-flash of stock ROM. (probably a somewhat hasty decision in hind sight.)
I am beginning to fear more... It just show the battery charging animation on the screen now and will only make it to the AT&T music before locking up and going no further.
I read stories elsewhere of serious battery problems from leaving it get that hot. I hope I am just being paranoid and that the phone is truly just a dead battery. Although that doesn't make any sense considering it was at 100% this morning and the phone has been off more than on since then with no use at all.
Many thanks again for any help! I am certainly not new to rooting and such and have been an XDA lurker for many years. I am very proficient with phone issues and if there is anything else more technical to try I am not afraid to try that as well.
life256 said:
Just moments before you replied I began a re-flash of stock ROM. (probably a somewhat hasty decision in hind sight.)
I am beginning to fear more... It just show the battery charging animation on the screen now and will only make it to the AT&T music before locking up and going no further.
I read stories elsewhere of serious battery problems from leaving it get that hot. I hope I am just being paranoid and that the phone is truly just a dead battery. Although that doesn't make any sense considering it was at 100% this morning and the phone has been off more than on since then with no use at all.
Many thanks again for any help! I am certainly not new to rooting and such and have been an XDA lurker for many years. I am very proficient with phone issues and if there is anything else more technical to try I am not afraid to try that as well.
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Click to collapse
Do you mean you used lgnpst to restore?
If at this point it appears to be charging right and still hangs on boot you may need to do a factory reset. It will wipe your internal storage though. If you wish to try that it is done by powering off then holding volume down and power until reset menu comes up.
adfurgerson said:
Do you mean you used lgnpst to restore?
If at this point it appears to be charging right and still hangs on boot you may need to do a factory reset. It will wipe your internal storage though. If you wish to try that it is done by powering off then holding volume down and power until reset menu comes up.
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Click to collapse
Yes, LGNPST.
Having troubles with vol down - power button. Seemed like I had issues with this last time when I nearly bricked it trying to root the phone.
Thanks again for the help. Almost in the home stretch now I think. Just waiting for it to get a charge now.
I had this happen once using Navigation on a cheap car charger.
I was in unknown territory, but as I got back to the main highway, I found myself knowing where I was going and stopped paying attention to my phone.
This lead to my phone getting hotter and hotter until it shat itself and would only display a black screen. I unplugged it and attempted to turn it off, which seemed to work. I left it off for an hour or so until I got home. It still wouldn't turn on for a while, so I stuck it on the charger. After a few minutes, it came up fine.
YMMV.
Strangest thing - Kindle Fire HDX with 80% charge suddenly won't turn on. Tried holding down power button to force it off and then turn back on, but nothing... Tried power button and volume down, nothing...
Tried charging for several hours, still nothing.
Any other ways to try and power it on or reset it back to original condition?
I tried plugging it in over USB, but Win 7 just says it can't find a driver for "qhsusb bulk"
Wow, don't take my word for it but that sounds similar to omap4440 on the second gens, not saying its hard bricked but if I had to take a guess at what that device is abbreviating it would be Qualcomm high security USB, like the Qualcomm processor the kindle hdx has, a snap dragon with some kind of high security(locked boot loader). I have no idea if I'm right but its just a guess and a shot in the dark so I'd wait for other opinions, I just find this interesting so I thought I'd throw my two cents in.
Sent from my Amazon Kindle Fire HD using xda app-developers app
This just happened to me. Had it for less than 2 weeks. I had filled up its memory to near full capacity when I figured that I needed to clear out room. Plugged it into my PC and started to delete photos, about 4Gbs worth. After a few seconds of clearing memory, the Kindle began rebooting. I did this 5-6 times, very slowly deleting these photos. The Screens then conks out. Won't respond to power button reboot. According to Device Manager, it's recognized as QHSUSB_BULK, but it doesn't have the drivers installed.
timdg5 said:
Strangest thing - Kindle Fire HDX with 80% charge suddenly won't turn on. Tried holding down power button to force it off and then turn back on, but nothing... Tried power button and volume down, nothing...
Tried charging for several hours, still nothing.
Any other ways to try and power it on or reset it back to original condition?
I tried plugging it in over USB, but Win 7 just says it can't find a driver for "qhsusb bulk"
Click to expand...
Click to collapse
Try copying down the lines on the device's properties in the device manger under the details tab on hardware id's. Might be able to find a matching driver for it based on its vid and paid online with a Google search. Also share them here to plz as I am curious.
Sent from my Amazon Kindle Fire HD using xda app-developers app
Wont Turn On
timdg5 said:
Strangest thing - Kindle Fire HDX with 80% charge suddenly won't turn on. Tried holding down power button to force it off and then turn back on, but nothing... Tried power button and volume down, nothing...
Tried charging for several hours, still nothing.
Any other ways to try and power it on or reset it back to original condition?
I tried plugging it in over USB, but Win 7 just says it can't find a driver for "qhsusb bulk"
Click to expand...
Click to collapse
I am having this exact same issue. I downloaded numerous episodes of prime TV content that would come close to the max capacity of my 64GB Kindle HDX 7". This morning I went to turn it back on and now it will not turn back on. Pluggin it in to the USB on my computer shows a driver not found with the "qhsusb bulk" showing as well.
Darkpyr0 said:
This just happened to me. Had it for less than 2 weeks. I had filled up its memory to near full capacity when I figured that I needed to clear out room. Plugged it into my PC and started to delete photos, about 4Gbs worth. After a few seconds of clearing memory, the Kindle began rebooting. I did this 5-6 times, very slowly deleting these photos. The Screens then conks out. Won't respond to power button reboot. According to Device Manager, it's recognized as QHSUSB_BULK, but it doesn't have the drivers installed.
Click to expand...
Click to collapse
I have declared it bricked. Since it's still new, Amazon was able to replace the device, no fuss.
Does this seem like its hitting both the 7" and 8.9" HDX or just the 7inch?
froze on my 8.9" as well
Montisaquadeis said:
Does this seem like its hitting both the 7" and 8.9" HDX or just the 7inch?
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Click to collapse
It happened on my 8.9" HDX. Mine was not from filling the storage - I had only installed a few books the first few hours I had it. Next morning it was dead. Sent it back to Amazon and am waiting for replacement, but they are out so will have to wait a few weeks for replacement.
Bad internal memory?
Sent from my XT907 using xda app-developers app
SnegovikRZN said:
Hi! If you tablet is bricked, you can make factory reset with adb! This is working!
Code:
adb reboot recovery
After choose factory reset.
Code:
adb reboot bootloader
- this is command reboot in fastboot
I tested it and it working! Sorry for my English, I am from Russia
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Click to collapse
This should work for people who are bricked.
I had this issue on my 7" after only 2 days...tried Amazon's suggested 'remedies' to no avail, and then called their support who basically put me through similar tasks, also with no joy. Finally declared it a lost cause and they overnighted me a replacement (Saturday delivery!)...I've had the replacement now for a little over a week, without incident, so far (knock on wood).
How do you do the adb commands if you can't turn on the device?
vividexstance said:
How do you do the adb commands if you can't turn on the device?
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Click to collapse
You can't.
Hi. Please forgive me if the answer's out there and I've missed it. I've been looking but don't see an answer to my problem.
My unrooted Kindle HDX 8.9 was on whatever the newest software was as of two weeks ago. One day it was fine, the next it wouldn't start up. I can get it to boot into recovery occasionally. I tried factory resetting it from recovery. It said "erasing" then rebooted and said it was updating, then nothing. The screen turned off and nothing else happened.
Sometimes it will power on and the first two kindle screens will appear then it goes black and nothing else happens. I can still get it into recovery sometimes. Mostly it just says "kindle" for a few seconds then goes black.
Is there a way for me to reinstall/flash stock kindle software?
MsFidget said:
Hi. Please forgive me if the answer's out there and I've missed it. I've been looking but don't see an answer to my problem.
My unrooted Kindle HDX 8.9 was on whatever the newest software was as of two weeks ago. One day it was fine, the next it wouldn't start up. I can get it to boot into recovery occasionally. I tried factory resetting it from recovery. It said "erasing" then rebooted and said it was updating, then nothing. The screen turned off and nothing else happened.
Sometimes it will power on and the first two kindle screens will appear then it goes black and nothing else happens. I can still get it into recovery sometimes. Mostly it just says "kindle" for a few seconds then goes black.
Is there a way for me to reinstall/flash stock kindle software?
Click to expand...
Click to collapse
As you probably gathered there is no easy answer to your problem. It has characteristics of a power problem (bad battery) where the device will only run for a few min/sec before shutting down. It could also be overheating. I would engage Amazon if the device is still under warranty.
Davey126 said:
As you probably gathered there is no easy answer to your problem. It has characteristics of a power problem (bad battery) where the device will only run for a few min/sec before shutting down. It could also be overheating. I would engage Amazon if the device is still under warranty.
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Click to collapse
Interesting, thanks for your input. I was actually wondering about the battery but wasn't convinced that was the problem.
It was at 60% battery the night before the issue, and then next morning I plugged it in. I took a shower, got out, the battery icon said 100%, and then it just stopped working. It wouldn't connect to wifi, so I shut it down to restart it. When I restarted it, nothing happened. I tried to restart it several times. It would occasionally boot to the first "kindle" screen then go black. After that, it ran down, I assume because of rebooting/hanging on one screen and then no battery icon would appear when it was plugged in. After a few days, I plugged it in and a big red battery did appear on the screen.
This stupid device was ONE WEEK out of warranty and Amazon would do nothing but offer me $20 off a new $400 Kindle. Fool me once, Amazon... Luckily, I bought the kindle with my Mastercard and they have an extended warranty policy. They sent me a check for the cost of replacing the Kindle and I bought an Ipad. Eff Amazon. I'll never buy anything from those jerks again.
I still have the Kindle but am no longer invested in trying to fix it. Maybe someone will give me a few bucks for it on ebay. It's in perfect condition other than the not working thing. Never been dropped, rarely left my house, no kids, no smoke or pets, etc. I'm pretty pissed at Amazon. There are 20 or so HDX reviews in the last month that say almost the same thing.
MsFidget said:
Interesting, thanks for your input. I was actually wondering about the battery but wasn't convinced that was the problem.
It was at 60% battery the night before the issue, and then next morning I plugged it in. I took a shower, got out, the battery icon said 100%, and then it just stopped working. It wouldn't connect to wifi, so I shut it down to restart it. When I restarted it, nothing happened. I tried to restart it several times. It would occasionally boot to the first "kindle" screen then go black. After that, it ran down, I assume because of rebooting/hanging on one screen and then no battery icon would appear when it was plugged in. After a few days, I plugged it in and a big red battery did appear on the screen.
This stupid device was ONE WEEK out of warranty and Amazon would do nothing but offer me $20 off a new $400 Kindle. Fool me once, Amazon... Luckily, I bought the kindle with my Mastercard and they have an extended warranty policy. They sent me a check for the cost of replacing the Kindle and I bought an Ipad. Eff Amazon. I'll never buy anything from those jerks again.
I still have the Kindle but am no longer invested in trying to fix it. Maybe someone will give me a few bucks for it on ebay. It's in perfect condition other than the not working thing. Never been dropped, rarely left my house, no kids, no smoke or pets, etc. I'm pretty pissed at Amazon. There are 20 or so HDX reviews in the last month that say almost the same thing.
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Click to collapse
Agree with the shoddy treatment from Amazon. Although technically out of warranty (by a week!) one would hope for more than 5% off retail. Enjoy your ipad.
Got my h901 14 months ago. It's rooted, and the bootloader is unlocked; and, aside from the documented battery-life issues, its been a terrific smartphone for me.
This evening, it started bootlooping. I was able to get into the menu long enough to go into TWRP, and do a factory reset. It booted up alright, and started to re-load Android. Partway through the process, the screen turned black. Couldn't get it to come back with double tapping/ tried holding down the Power button to get the power menu...no luck there/pulled the battery, and held the Power button until it started up. However, it went past the LG splash screen to the 'Your device software can't be check for corruption' screen. It hangs at that screen...and, after about 60 seconds, turns off.
I did the manual boot into Recovery, and got to the 'Factory data reset' screen. When it asked me 'Delete all user data...' on two consecutive screens, I answered 'yes' both times (using the volume buttons for up/down, and the power button to execute). After that, it went back to the 'Your device software can't be check for corruption' screen. It hangs at that screen...and, after about 60 seconds, turns off.
Is the phone bricked, fried or something else un-fixable? I have the full insurance/coverage from T-Mobile...so, I can get it replaced. But, I'd rather fix it myself, if this is possible.
Thanks, in advance for your help!
PJ Arts
mine too.....bootlooping....the difference is that it is not rooted....and cannot select "OEM Unlock" feature in "Developer options"....it seems that it is "locked"....mine is refurbished unit I bought from Aliexpress.....How can I use fastboot if it is not rooted? please help me guys.....thanks
Madmanmoose said:
Got my h901 14 months ago. It's rooted, and the bootloader is unlocked; and, aside from the documented battery-life issues, its been a terrific smartphone for me.
This evening, it started bootlooping. I was able to get into the menu long enough to go into TWRP, and do a factory reset. It booted up alright, and started to re-load Android. Partway through the process, the screen turned black. Couldn't get it to come back with double tapping/ tried holding down the Power button to get the power menu...no luck there/pulled the battery, and held the Power button until it started up. However, it went past the LG splash screen to the 'Your device software can't be check for corruption' screen. It hangs at that screen...and, after about 60 seconds, turns off.
I did the manual boot into Recovery, and got to the 'Factory data reset' screen. When it asked me 'Delete all user data...' on two consecutive screens, I answered 'yes' both times (using the volume buttons for up/down, and the power button to execute). After that, it went back to the 'Your device software can't be check for corruption' screen. It hangs at that screen...and, after about 60 seconds, turns off.
Is the phone bricked, fried or something else un-fixable? I have the full insurance/coverage from T-Mobile...so, I can get it replaced. But, I'd rather fix it myself, if this is possible.
Thanks, in advance for your help!
PJ Arts
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Click to collapse
Replace it if you can.Especially if you have all your data backed up.The V10's days are numbered, i assume from the symptoms your listed that your phone is gone into the dreaded bootloop.It's hardware failure! The fact that it suddenly shut off, booted part way and suddenly died only to keep crashing at the warning screen leads me to think it is indeed done. you can confirm if it is a hardware failure by putting the phone in the freezer for 15-20 min.If it boots and works for a while and shuts off (confirmed hardware failure).Even if it does end up working, its better to just get a replacement better yet a more reliable phone.As i said all V10's have their days numbered
same thing happen to me today :/ anyway to fix this?
Madmanmoose said:
Got my h901 14 months ago. It's rooted, and the bootloader is unlocked; and, aside from the documented battery-life issues, its been a terrific smartphone for me.
PJ Arts
Click to expand...
Click to collapse
Have you tried the debrick thread?
Sent from my LG V10 using XDA Labs
The screen on my Kindle Fire HDX 8.9 suddenly went blank while I was using it. The battery was not very low. I tried pressing the power button for 20, 30 and 50 seconds but nothing. I connected it to a PC but did not detect anything. I thought the battery died, so I bought a new one and installed it but no luck. My Kindle just won't power on anymore. I don't hear any sound either which makes me hesitant to buy a new replacement screen.
Is there a way to fix it? Which component(s) could be dead? Or is it designed to fail after a number of years ? I thought only the screen and/or battery could die with age. My Kindle is 6 years old, but I have been taking care of it.
Thanks.
nazaf6 said:
The screen on my Kindle Fire HDX 8.9 suddenly went blank while I was using it. The battery was not very low. I tried pressing the power button for 20, 30 and 50 seconds but nothing. I connected it to a PC but did not detect anything. I thought the battery died, so I bought a new one and installed it but no luck. My Kindle just won't power on anymore. I don't hear any sound either which makes me hesitant to buy a new replacement screen.
Is there a way to fix it? Which component(s) could be dead? Or is it designed to fail after a number of years ? I thought only the screen and/or battery could die with age. My Kindle is 6 years old, but I have been taking care of it.
Thanks.
Click to expand...
Click to collapse
Likely a component on the main or daughter board took a dump. Not much you can do about that aside from replace and hope. Probably more cost effective to grab a lightly used one off eBay or another auction site.